act now: 10 tips for boosting your business | magento imagine 2013 marketing track | ed hoffman and...

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Page 1: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton
Page 2: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

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Act Now: 10 Tips

for Boosting your

Business

Presented by:

Ed Hoffman, VP of Global Sales and

Business Development, SLI Systems

Richard Sexton, President, Carolina Rustica

Page 3: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

SLI Systems offers full service, customized, on-demand solutions

for Merchandising, Site-Search and Navigation and User

Generated SEO. SLI Systems’ hosted solutions empower

businesses to enhance customer satisfaction while increasing

sales, reducing costs and yielding valuable customer information.

Page 4: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Established in 2000, Carolina Rustica is a high-end multi-channel furniture

retailer based in Concord, NC. In October 2012 it became part of the US-

Mattress family.

SLI Systems has been a technology partner with Carolina Rustica for

over seven years, four platform migrations, and one ownership change.

Carolina Rustica is very happy to be on the Magento platform. It’s where we

should have been all along.

Page 5: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Site Search Influenced by Web Search

Page 6: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Many Consumers Search FIRST

• Consumers use Google or Yahoo or some web search

every day – they are used to searching

• They want what they came for, not to be ‘distracted’

• If they can’t find it, they can’t buy it.

• Do you search first?

Page 7: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Importance of Site Search

• Relevance is crucial

• The most important page on your site is the site search

page

• Users often rely on search as their main hunting

strategy

• 43% of visitors use the search box

• Visitors who use Site Search convert better than non-

searchers. Why?

• Search is a fundamental component of the Web user

experience and is getting more important every year

Page 8: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Search Results Reflect a Uniform User Experience

Page 9: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Present a great and consistent user experience

Page 10: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Optimized Search Results Page

Page 11: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Site search not just product search

Page 12: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Present Visitors with Merchandising and Marketing Banners

Page 13: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Use Every Opportunity to Promote

Page 14: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Learning Search Connect

• A Magento-specific application that pulls data direct

from the platform to SLI search results

• Allows for changes and additions to product

attributes and categories to be reflected in search

results almost real-time

• This linked integration allows for higher functionality

and customization of search results

Page 15: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Functionality with Learning Search Connect

Page 16: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Use the Connections in your Data

Next Steps: Cross Site / Cross

Platform Integration with US-

Mattress Sites using SLI

Page 17: Act Now: 10 Tips for Boosting your business | Magento Imagine 2013 Marketing Track | Ed Hoffman and Richard Sexton

Thank you!

www.CarolinaRustica.com

www.sli-systems.com