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    MIS 205 COMPUTER INFORMATION SYSTEMS

    Assignment

    UPS COMPETES GLOBALLY WITH INFORMATION

    TECHNLOGY

    Section: 8

    PREPARED FOR

    Mirza FerdousFaculty Member

    School of Business

    North South University

    PREPARED BY

    Moin Uddin Ahmed ID# 071278030

    Date of Submission: February 17, 2009

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    1. What are the inputs, processing, and outputs of UPS`s package tracking

    system?

    Answer:

    2. Does ABC produce an accurate costing picture than traditional costing

    system?

    Answer:

    Yes, ABC produce an accurate costing picture than traditional costing system. The reasons

    are:

    Product cost is more accurately measured in ABC compared to traditional costing system.

    Because, in traditional cost accounting, predetermined overhead rates are computed by

    dividing budgeted overhead costs by a measure of budgeted activity. This practice results

    in unstable unit product costs. In ABC, the costs of idle capacity are not charged to

    products in determining accurate product cost (Garrison, Noreen & Brewer, 2007-2008).

    Organizational sustaining manufacturing costs are assigned in traditional costing system.

    But they are not always directly related to product cost. In ABC these costs are not

    assigned and thus ABC identifies product costs more accurately (Garrison, Noreen &

    Brewer, 2007-2008).

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    By using traditional costing system we determine the product margin by only including

    the manufacturing costs and non manufacturing costs are not included here. But in ABC

    both manufacturing and non manufacturing cost that are related to product are included

    and thus it determine the product margin more accurately ( Atkinson, Kaplan & Young,

    2004).

    In ABC customer costs are determined by customer profitability analysis which is not

    done in traditional costing system (Garrison, Noreen & Brewer, 2007-2008).

    3. Can you identify the activities in the University of Southampton library?

    Answer:

    The activities in the University of Southampton library can be divided into 2 segments:

    I. Activities of service provider

    II. Activities of service user

    The main activities of service provider consist of the following:

    Cataloguing: In this University specific skilled staffs arrange the books in a

    particular order so that any type of book can be found easily.

    Acquisitions: The staffs do the job of acquisition of books by using catalogue

    number of each book.

    Periodicals: These are kept in different section and staffs arrange them

    systematically and update after specific time period.

    Data preparation: Books lending and receiving data are processed by a skilled

    employee and updated daily.

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    Enquiry desks: A staff sits on the desk and helps solving different problems of

    customers.

    Inter- library loans: Books are exchanged between different university libraries

    and it is controlled by a management staff.

    Archives and special collections: Library collect specific articles and collections

    by using online ordering.

    Attendants: An employee keeps a book to list the name of everyday attending

    readers who visits the library (Goddard and Ooi, 1998).

    4. Can you identify the activity cost pools for the library of the University of

    Southampton and explain how these cost pools can be measured?

    Answer:

    The activity cost pools for the service provider are follows:

    Book Processing

    Periodical processing

    Enquiry and consulting

    Loan service

    Inter- library

    On-line services

    Archives

    The cost pools for the service user are follows:

    New books processing

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    New periodicals processing

    Enquiry services and consulting

    Loan service cost

    On- line information

    Inter- library loans

    Archives

    Activity cost pool is a bucket in which costs drivers are accumulated that relate to a single

    activity measure in the ABC system. These two cost pools mentioned earlier of Southampton

    University library consists of different cost drivers which are allocated in terms of their actual

    portion of activity in the particular cost pools. Thus by allocating all the cost drivers properly the

    cost pool is measured (Goddard and Ooi, 1998).

    In the library of Southampton the above mentioned cost drivers were identified in different cost

    pools and some of them are shown below:

    Cost Pools (Service Provider)

    Book

    Processing

    Periodical

    processing

    Enquiry &

    ConsultingLoan Service

    On-line

    Service

    Cost DriversCataloguing Periodicals

    Enquiry

    desksLoan counters Librarians

    Acquisitions Bindery Social Administration Online

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    science

    librariansservice

    Attendants Administration Electricity Attendants Electricity

    ( Goddard and Ooi, 1998).

    5. What is meant by proxy measure over here? What are the limitations of

    it?

    Answer:

    In this case, some cost drivers were ideal for the activities but there was lack of record forthem. But they were still included by carefully assuming the measure which is known as proxy

    measure. Usually the proxy measure is selected in a way that becomes very consistent with the

    activity. In this case the number of students was a reasonable proxy.

    The limitations of using proxy measure are:

    -The use of proxies introduces discrepancies between consumption of central resources

    and the allocated change for the resources (Garrison, Noreen & Brewer, 2007-2008).

    If proxies are determined inaccurately, then it can have a significant effect and thus it can

    make the ABC costing system very inefficient (Morse & Zimmerman, 1997).

    Number of activity and activity costs differ from industry industry, so it is really hard to

    determine the proxies accurately. For example, if a factory manager is given a job to

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    measure the consumption of electricity in a library, he will surely make a mistake if he

    uses a proxy measure as the consumption of electricity in a factory is much more than

    the consumption in a library( Atkinson, Kaplan & Young, 2004).

    6. If you are asked to implement ABC system for NSU library, how would you

    start? Can you identify possible cost pools or how these cost pools can be

    measured for NSU library?

    Answer

    First of all I went to NSU library and there a found an administrative officer of that library.

    Then I asked him about the implementation of ABC system there. By his help, I was able to

    identify some cost pools and cost drivers of the library.

    Some of the cost pools of NSU library were:

    Book Processing

    Updating

    Journal Processing

    Loan Service

    Order Process

    Billing Service

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    Guiding Service

    Enquiry service

    Consulting Service etc.

    Activity cost pool is a bucket in which costs drivers are accumulated that relate to a single

    activity measure in the ABC system. These two cost pools mentioned earlier of North South

    University library consists of different cost drivers which are allocated in terms of their actual

    portion of activity in the particular cost pools. Thus by allocating all the cost drivers properly the

    cost pool is measured (Goddard and- Ooi, 1998)

    In the library of NSU, the above mentioned cost drivers were identified in different cost pools

    and some of them are shown below:

    Cost Pools

    Book

    Processing

    Journal

    ProcessingLoan Service Order Process

    Billing

    Service

    Cost DriversShelving

    New Journal

    payment

    Inter

    University

    loan

    Administration Staff Service

    Receiving Administration Loan process New order Electricity

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    By identifying and analyzing I observed that there were many similarities of activities of North

    South University and Southampton University. Still visiting NSU library helped me a lot to see

    some activities practically and identify the cost pools.

    References:

    Garrison, Noreen & Brewer, 2007-2008, Introduction to Managerial Accounting, McGraw-

    HILL, USA.

    Morse & Zimmerman,1997, Managerial Accounting, IRWIN, USA.

    Goddard & Ooi, 1998, Activity based costing and central overhead cost Allocations in

    universities, CIPFA, University of Southampton.

    Atkinson, Kaplan & Young,2004, Management Accounting, Pearson Prentice Hall, USA.

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