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A Cross-Cultural Comparison of EthicalAttitudes of Business Managers: India
Korea and the United States(P. Maria Joseph Christie, Ik-Whan G. Kwon, Philipp A.
Stoeberl, Raymond Baumhart)Journal of Business Ethics (2003), Vol. 46, p263-287
Presented by:
Deepak A.
Pratyush B.
Ranajee
(Batch-II, 2008-11)
IIMT, Hyderabad
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Objective of the study
XAn empirical research to study the impact of culture on theethical attitudes of business managers in India, Korea and
the United States.
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Rationale for the study
XGlobalization of business
XDescriptive nature of past studies
XCulture as an independent variable
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Literature Review
XCulture: the shared ideas and meanings about what life is and what life
should be. It sets standards for perceiving, believing, evaluating and
acting. (Goodenough, 1970).
XValues
criteria for determining what is good and bad, for choosing between
available alternatives
XAttitudes Attitudes are learned predispositions and not inherited. (Manstead,
1995)
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Literature Review
XCulture and business-ethical attitudes: Business ethics is the application of ethical principles
XCross-cultural studies in business ethics:
XSeveral studies did not support the hypothesis.
(Abratt etal., 1992; Lysonskiand Gaidis, 1991; Preble and Reichel,
1988; Whipple and Swords, 1992)
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Hypothesis
XHypothesis 1: There are differences in the ethicalattitudesamongbusiness managers in the United States, Indiaand
Korea.
XHypothesis 2: There is arelationship between Hofstedesculturaldimensions and one's ethicalattitude.More
specifically,
2-A:The business managers in countries with a high individualism
score tend to lookatbusiness practices such as gift-giving,
nepotism, software piracy, sharing insiderinformation as moreunethical than the business managers in countries with a high
collectivism score.
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Hypothesis
XHypothesis 2(continued): 2-B:The business managers in countries with a high powerdistance
score take superiors orders, whetherethicalorunethical, more
seriously(that is, theyare less likely to challenge directives) than the
business managers in countries with alow powerdistance score.
2-C:The business managers in countries with a high score in
uncertaintyavoidance focus more on legality than ethicality of
actions.They tend to perceive business practices which are done'
legally', such as the export of harmfulproducts, marketing of
products thatare injurious to health, and firing of olderemployees,as less unethical than the business managers from countries with a
low score in uncertaintyavoidance.
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Hypothesis
XHypothesis 2(continued): 2-D:The business managers in countries with a high masculinity
score are less likely to perceive ethicalproblems in practices such
as firing olderemployees, dishonesty in advertising, damage to the
environment, andmarketing products thatare injurious to health
than the business managers in countries with high femininity scores.
2-E:The business managers in short-term oriented countries may
perceive practices such as profitingat the expense of damage to the
environmentas less unethical than the business managers in long-
term oriented countries. Gift-givingmaybe perceivedas lessunethicalbylong-term oriented countries than by short-term oriented
countries.
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Hypothesis
XHypothesis 3:There is arelationship between respondents ethical
attitudes and theirpersonal characteristics (culture, gender,
age, religion, and functionalareas of work) and
organiz
ation
aland industry f
actors (org
aniz
ation
alsize
and
levelof competition).
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Research Methodology
XUnit of analysis: Culture or nationXChoice of Nations:
Significant cultural differences between US, India, and South Korea
Parameter US India South Korea
Individualism
vs. CollectivismIndividualistic Collectivist Collectivist
Power Distance Relatively less Relatively less More
Masculinity Masculine Masculine Feminine
Long-term or
Short-term
Orientation
Short-term
oriented
Long-term
oriented
Long-term
oriented
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Independent variables
a) Personal characteristics and organizational Factors:Gender, Age, Religion, Functional Area of work, Organization size,
Nationality, and Level of competition.
b) Hofstede's cultural dimensions:
Individualism, Power distance, Masculinity, Uncertainty avoidance,
Long-term orientation
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Dependent variable
a) Respondents' attitudes toward twelve questionablebusiness practice:
opinion about each of the 12 questionable business practices
b) Respondents' attitudes toward business ethics in general:by asking their opinion on 7 statements
c) Factors influencing business managers to make unethical
decisions:
Nine important Factors
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Results
XH1 True: The ethical attitudes of business managers towardthe listed questionable business practices are not similar
across cultures.
XH2-A True: United States view these practices as more
unethical than the business managers in India and Korea.XH2-B True:Americans consider questionable business
practices to be significantly more unethical than Indians and
Koreans.
XH2-C True: India and Korea consider the practice of injury to
the environment to be more unethical than the United
States, which is a relatively more masculine country.
But, on the practice of export of unsafe products, it is
considered unethical among any of the countries.
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Results
XH3 True: There are significant differences in therespondents' general attitude toward business ethics across
two factors, culture and personal integrity; Gender has a
marginal effect on general attitude.
There are significant differences in the respondents'attitudes toward the listed questionable business practices
across these factors: culture, gender, the external
environment, and marginally, age, Functional work areas,
and personal integrity.
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Conclusions
XCulture has a strong influence on business managers'attitudes
XBusiness managers general attitudes toward business
ethics are related to their personal integrity; externalenvironment and gender.
XStrong relationship between cultural dimensions of
individualism and power distance and ethical attitudes ofbusiness managers toward certain questionable business
practices.
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Limitations
XMatched SamplesXSelf serving bias
XThe number of cultures surveyed is inadequate
XAnalysis of relationship could not be carried out on a few
dimensions (e.g., long-term orientation and uncertainty avoidance)because of a lack of notable differences in cultural indices
among countries surveyed
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Thank you
Presented by:
Deepak Agrawal
Pratyush Banerjee
Ranajee