The ACI ACRIS Semantic ModelA knowledge based framework for Airport Service Oriented Architecture (SOA)

Segun Alayande. BAA Airports Limited

Agenda

• What is the ACI ACRIS semantic model• Why do we need the ACI ACRIS semantic model• The structure of the ACI ACRIS semantic model• Model development and change process• Current development efforts:

– Passenger Metadata Harmonization

• Demonstration and discussions

What is the ACI ACRIS Semantic Model

• It represents the Airport community common knowledge

• It comprises of ideas (business concepts) and connections between the ideas

• It is a collection of “mind map” of people that work in the Airport

• Common knowledge enables meaningful communications through shared meaning

• Common knowledge is the basis of information and data standards

• Information services require information standards based on common knowledge

Absence of common knowledge

Articulated common knowledge

Airport Community Knowledge

Semantic model key concepts

Knowledge

Idea

Term

Vocabulary

DescriptiveAttribute0..*

StandardTerm1..*

AirportCommonVocabulary

BroaderTerm

relates to

NarrowerTerm

Unit ofKnowledge

1..*

AirportCommonKnowledge

BusinessConcept

represents

Symbol

Why do we need the ACI ACRIS Semantic Model

• The Airport community wants to collaborate to deliver better business services

• The Airport community wants to de-risk migration of enterprise applications

• The Airport community wants to share quality information for optimal business decisions

• The Airport community need to identify / plan a portfolio of information services in a consistent way

• The Airport community requires a firm basis for evolving its information services portfolio

• There is proliferation of information standards within and outside the Airport community based on diverse vocabularies that are not based on an integrated view of the airport business.

Drivers for the ACRIS semantic model

The structure of the ACI ACRIS semantic model

Context Layers

Archetype Layer

Subject Layer

Community Layer

Enterprise Layer

Airport community information blueprintAirport Community Information Blueprint

Entities

Moments

Motivations

Offerings Parties PlacesResources

Facility

Revenue

Party

Party Role

Location

Address

Item

Transport

Cases Events Interactions

Compliance

Episode

Incident

Movement

Action

Communication

Agreements Controls Plans

Arrangement

Obligation

Governance

Law

Business Direction

Measure

Budget

Work Effort

Risk

Specification

Channel

Medium

Social

Environment

Permission

Good

Assistance

Service

Identities

Identification

Knowledge patterns

Person

Party

OrganisationGroup

Party Role

PassengerAirportOperator

Airline

Semantic modelFacility

Party

Location

Item

Equipment

Transport

Waste

Utility

Incident

Movement

Law

Governance

Account

Arrangement

Travel scenario for blueprint validation

Plans

Events

Joe is traveling to Parison business fromHeathrow Airport

Agreements

Parties

ResourcesPlaces

Identities

Offerings

Cases

Interactions

Controls

BaggageSecurityPolicies andRules

Check-In &Boarding

CustomerComplaints,Service Issues

RetailProductsandIn-flightServices

PassengerIdentity, BagIdentity

Heathrow &Paris CharlesDe GaulAirports

TerminalLounges &Vehicles(includesAircraft)

Passengers,Airlines,GroundHandlers

Contracts andService LevelAgreements

AircraftMovement

Serviceand FlightPlans

Development and maintenance process

Current Applications

Example: Passenger Metadata Harmonization

• In the airport, multiple stakeholders hold different views of the passenger

• Stakeholders include the Airlines, Airport, Borders Agencies, Customs Agencies and Law Enforcement Agencies.

• Each stakeholder is supported by different standards organisation with information standards based on different semantic models

• To serve the Passenger better, we need to harmonise these different views using the ACI ACRIS semantic model.

Benefits realised

Current and future efforts

• Publications– User Guides– Case Study Publications

• Subjects – Based on ACRIS priorities

• Passenger• Programmes and projects

• Establish on-line collaborative development platform

• Others (from Audience)

Demonstration and Discussion

• Walkthrough of the ACI ACRIS semantic model

• Discussions