acctba3 - chapter 1

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ACCTBA3

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    2010 The McGraw-Hill Companies, Inc.

    Managerial Accounting and the

    Business EnvironmentChapter 1

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    McGraw-Hill/Irwin Slide 2

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    McGraw-Hill/Irwin Slide 3

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    McGraw-Hill/Irwin Slide 4

    Internet Usage

    The Internet fuels globalization

    by providing companies ith greater

    access to geographically dispersedcustomers! employees! and suppliers"

    The Internet fuels globalization

    by providing companies ith greater

    access to geographically dispersedcustomers! employees! and suppliers"

    As of #$$%! more than &%' of

    the orld(s population as still

    not connected to the Internet"

    As of #$$%! more than &%' of

    the orld(s population as still

    not connected to the Internet"

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    McGraw-Hill/Irwin Slide 5

    )trategy

    A strategyis a *game plan+

    that enables a company

    to attract customersby distinguishing itselffrom competitors"

    The focal point of a

    company,s strategy should

    be its target customers"

    The focal point of a

    company,s strategy should

    be its target customers"

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    McGraw-Hill/Irwin Slide 6

    Customer -alue .ropositions

    Understand and respond to

    individual customer needs"

    Understand and respond to

    individual customer needs"

    CustomerIntimacy

    )trategy

    /perational

    E0cellence

    )trategy

    eliver products and services

    faster! more conveniently!

    and at loer prices"

    eliver products and services

    faster! more conveniently!

    and at loer prices"

    .roduct

    2eadership

    )trategy/ffer higher 3uality products"

    /ffer higher 3uality products"

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    2earning /b4ective 1

    Understand the role ofUnderstand the role of

    management accountantsmanagement accountants

    in an organization"in an organization"

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    C o r p o r a t e O r g a n i z a t i o n C h a r t

    P u r c h a s i n g P e r s o n n e l V i c e P r e s i d e n t

    O p e r a t i o n s

    T r e a s u r e r C o n t r o l l e r

    C h i e f F i n a n c i a l

    O f f i c e r

    P r e s i d e n t

    B o a r d o f D i r e c t o r s

    /rganizational )tructure

    Decentralization is the delegation of decision-Decentralization is the delegation of decision-

    making authority throughout an organization.making authority throughout an organization.Decentralization is the delegation of decision-Decentralization is the delegation of decision-

    making authority throughout an organization.making authority throughout an organization.

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    2ine and )taff 5elationships

    2ine positions are directlyrelated to achievement ofthe basic ob4ectives of anorganization"

    !ample" Productionsuper#isors in amanufacturing plant.

    )taff positions supportand assist line positions"

    !ample" Costaccountants in themanufacturing plant.

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    The Chief 6inancial /fficer 7C6/8

    A member of the top management team

    responsible for9 .roviding timely and relevant data to support planning

    and control activities" .reparing financial statements for e0ternal users"

    A member of the top management team

    responsible for9 .roviding timely and relevant data to support planning

    and control activities" .reparing financial statements for e0ternal users"

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    2earning /b4ective #

    Understand the basicUnderstand the basic

    concepts underlying 2eanconcepts underlying 2ean

    .roduction! the Theory of.roduction! the Theory of

    Constraints! and )i0Constraints! and )i0

    )igma")igma"

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    .rocess Management

    Business functions making up the #alue chainBusiness functions making up the #alue chain

    .roduct Customer5: esign Manufacturing Mar;eting istribution )ervice

    A businessprocess is a series of

    steps that are folloed in order to

    carry out some tas; ina business"

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    .rocess Management

    There are three approaches toimproving business processes " " "

    $ean

    Production

    Theory of

    Constraints %TOC&

    'i!

    'igma

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    Traditional *.ush+ Manufacturing Company

    6orecast )ales /rder components

    .roduce goods in

    anticipation of )ales

    Ma;e )ales from

    6inished

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    Traditional *push+manufacturing

    Traditional *.ush+ Manufacturing Company

    2argeinventories

    6inished

    goods

    5a

    materials

    =or; in

    process

    (aterials )aitingto *e processed.(aterials )aitingto *e processed.

    Completed productsa)aiting sale.

    Completed productsa)aiting sale.

    Partially completed productsre+uiring more )ork *efore

    they are ready for sale.

    Partially completed productsre+uiring more )ork *efore

    they are ready for sale.

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    2ean .roduction

    The lean thin;ing

    model is a five

    step approach"

    The lean thin;ing

    model is a five

    step approach"

    Identify valuein specific

    products>services"

    Identify value

    in specific

    products>services"

    Identify thebusiness process

    that delivers value"

    Identify the

    business process

    that delivers value"

    /rganize or;

    arrangements around

    the flo of the

    business process"

    /rganize or;

    arrangements around

    the flo of the

    business process"

    Create a pull

    system that responds

    to customer orders"

    Create a pull

    system that responds

    to customer orders"

    Continuously pursue

    perfection in the

    business process"

    Continuously pursue

    perfection in the

    business process"

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    Customer places

    an order

    Create .roduction

    /rder

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    2ean .roduction

    2ean thin;ing can be used to improve business

    processes that lin; companies together"

    The term supply chain managementrefers to the

    coordination of business processes across

    companies to better serve end consumers"

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    A constraint7also called a bottlenec;8 is anything thatprevents you from getting more of hat you ant"

    The Theory of Constraints is based on the observation thateffectively managing the constraint is the ;ey to success"

    The constraint in a system is determinedThe constraint in a system is determined

    by the step that has theby the step that has thesmallestsmallest capacity"

    Theory of Constraints

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    ,. ecognize that

    the )eakest link

    is no longer so.

    ,. ecognize that

    the )eakest link

    is no longer so.

    . /dentify the

    )eakest link.

    . /dentify the

    )eakest link.

    0. 1llo) the)eakest link to

    set the tempo.

    0. 1llo) the)eakest link to

    set the tempo.

    2. Focus on

    impro#ing

    the )eakest

    link.

    2. Focus on

    impro#ing

    the )eakest

    link.

    Only actionsthat strengthen

    the )eakest link

    in the 3chain4

    impro#e the

    process.

    Theory of Constraints

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    )i0 )igma

    A process improvement method relying on customerfeedbac; and fact?based data gathering and analysis

    techni3ues to drive process improvement"

    A process improvement method relying on customerfeedbac; and fact?based data gathering and analysis

    techni3ues to drive process improvement"

    5efers to a process thatgenerates no more

    than @" defects per million

    opportunities"

    5efers to a process thatgenerates no more

    than @" defects per million

    opportunities"

    )ometimesassociated

    ith the term zero

    defects"

    )ometimesassociated

    ith the term zero

    defects"

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    )i0 )igma

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    2earning /b4ective @

    Understand theUnderstand the

    importance of upholdingimportance of upholding

    ethical standards"ethical standards"

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    McGraw-Hill/Irwin Slide 24

    Code of Conduct for ManagementAccountants

    The Institute of Management Accountant,s 7IMA8

    )tatement of Ethical .rofessional .ractice

    consists of to parts that offer guidelines for9 Ethical behavior"

    5esolution for an ethical conflict"

    The Institute of Management Accountant,s 7IMA8

    )tatement of Ethical .rofessional .ractice

    consists of to parts that offer guidelines for9 Ethical behavior"

    5esolution for an ethical conflict"

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    McGraw-Hill/Irwin Slide 25

    CompetenceCompetenceFollo) applica*le

    la)s5 regulations

    and standards.

    Follo) applica*le

    la)s5 regulations

    and standards.

    (aintain

    professional

    competence.

    (aintain

    professional

    competence.

    Pro#ide accurate5 clear5

    concise5 and timely decision

    support information.

    Pro#ide accurate5 clear5

    concise5 and timely decision

    support information.

    IMA

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    McGraw-Hill/Irwin Slide 26

    ConfidentialityConfidentiality

    Do not disclose confidentialDo not disclose confidential

    information unless legallyinformation unless legally

    o*ligated to do so.o*ligated to do so.

    Do not disclose confidentialDo not disclose confidential

    information unless legallyinformation unless legally

    o*ligated to do so.o*ligated to do so.

    nsure that su*ordinates donsure that su*ordinates do

    not disclose confidentialnot disclose confidential

    information.information.

    nsure that su*ordinates donsure that su*ordinates do

    not disclose confidentialnot disclose confidential

    information.information.

    Do not useDo not useconfidentialconfidential

    information forinformation for

    unethical or illegalunethical or illegal

    ad#antage.ad#antage.

    Do not useDo not useconfidentialconfidential

    information forinformation for

    unethical or illegalunethical or illegal

    ad#antage.ad#antage.

    IMA

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    McGraw-Hill/Irwin Slide 27

    (itigate conflicts of

    interest and ad#ise others

    of potential conflicts.

    (itigate conflicts of

    interest and ad#ise others

    of potential conflicts.

    1*stain from acti#ities that

    might discredit the

    profession.

    1*stain from acti#ities that

    might discredit the

    profession.

    efrain fromconduct that

    )ould pre6udice

    carrying out

    duties ethically.

    efrain fromconduct that

    )ould pre6udice

    carrying out

    duties ethically.

    /ntegrity/ntegrity

    IMA

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    McGraw-Hill/Irwin Slide 28

    Communicate informationfairly and o*6ecti#ely.

    Communicate informationfairly and o*6ecti#ely.

    Disclose all rele#antinformation that could

    influence a user7s

    understanding of reports

    and recommendations.

    Disclose all rele#ant

    information that could

    influence a user7s

    understanding of reports

    and recommendations.

    Credi*ilityCredi*ility

    IMA

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    McGraw-Hill/Irwin Slide 29

    Follo) employer7s esta*lished policies.For an unresol#ed ethical conflict"

    iscuss the conflict ith immediate supervisor orne0t highest uninvolved manager"

    If immediate supervisor is the CE/! consider theboard of directors or the audit committee"

    Contact ith levels above the immediate supervisorshould only be initiated ith the supervisor,s

    ;noledge! assuming the supervisor is not involved"

    Follo) employer7s esta*lished policies.

    For an unresol#ed ethical conflict"

    iscuss the conflict ith immediate supervisor orne0t highest uninvolved manager"

    If immediate supervisor is the CE/! consider theboard of directors or the audit committee"

    Contact ith levels above the immediate supervisorshould only be initiated ith the supervisor,s

    ;noledge! assuming the supervisor is not involved"

    IMA

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    McGraw-Hill/Irwin Slide 30

    Follo) employer7s esta*lished policies.

    For an unresol#ed ethical conflict"

    E0cept here legally prescribed! maintainconfidentiality"

    Clarify issues in a confidential discussion ith anob4ective advisor"

    Consult an attorney as to legal obligations"

    Follo) employer7s esta*lished policies.For an unresol#ed ethical conflict"

    E0cept here legally prescribed! maintainconfidentiality"

    Clarify issues in a confidential discussion ith anob4ective advisor"

    Consult an attorney as to legal obligations"

    IMA

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    McGraw-Hill/Irwin Slide 31

    Abandoning ethical standards in business ould

    lead to a loer 3uality of life ith less

    desirable goods and services at higher prices"

    =hy ave Ethical )tandards

    =ithout ethical standards in business! the

    economy! and all of us ho depend on it for

    4obs! goods! and services! ould suffer"

    Ethical standards in business are essential for a

    smooth functioning economy"

    Ethical standards in business are essential for a

    smooth functioning economy"

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    McGraw-Hill/Irwin Slide 32

    Company Codes of Conduct

    EmployeesEmployees CustomersCustomers )uppliers)uppliers

    And to the communities in

    hich the company operates"

    And to the communities in

    hich the company operates"

    Broad?based statements of aBroad?based statements of a

    company,s responsibilities to9company,s responsibilities to9

    Broad?based statements of aBroad?based statements of a

    company,s responsibilities to9company,s responsibilities to9

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    McGraw-Hill/Irwin Slide 33

    Codes of Conduct on the International 2evel

    In addition to integrity and ob4ectivity! resolution of ethicalconflicts! competence! and confidentiality! the I6AC,s code

    deals ith the accountant,s ethical responsibilities in9

    Ta0es!

    Independence!

    6ees and commissions!

    Advertising and solicitation!

    andling of monies! and

    Cross?border activities"

    In addition to integrity and ob4ectivity! resolution of ethicalconflicts! competence! and confidentiality! the I6AC,s code

    deals ith the accountant,s ethical responsibilities in9

    Ta0es!

    Independence!

    6ees and commissions!

    Advertising and solicitation!

    andling of monies! and

    Cross?border activities"

    The Code of Ethics for .rofessional

    Accountants! issued by the International6ederation of Accountants 7I6AC8! governs the

    activities of professional accountants orldide"

    The Code of Ethics for .rofessional

    Accountants! issued by the International6ederation of Accountants 7I6AC8! governs the

    activities of professional accountants orldide"

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    McGraw-Hill/Irwin Slide 34

    Corporate

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    McGraw-Hill/Irwin Slide 35

    Enterprise 5is; Management

    A process usedA process used

    by a company toby a company to

    proactively identifyproactively identifyand manage ris;"and manage ris;"

    /nce a company identifies its ris;s! perhaps the

    most common ris; management tactic is to reduce

    ris;s by implementing specific controls"

    /nce a company identifies its ris;s! perhaps the

    most common ris; management tactic is to reduce

    ris;s by implementing specific controls"

    )hould I try to avoid the ris;!share the ris;! accept the

    ris;! or reduce the ris;

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    McGraw-Hill/Irwin Slide 36

    Enterprise 5is; Management

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    McGraw-Hill/Irwin Slide 37

    Corporate )ocial 5esponsibility

    C)5 e0tends beyond legal compliance

    to include voluntary actions that satisfy

    sta;eholder e0pectations"

    C)5 e0tends beyond legal compliance

    to include voluntary actions that satisfy

    sta;eholder e0pectations"

    Corporate social responsibility 7C)58 is a concepthereby organizations consider the needs

    of all sta;eholders hen ma;ing decisions"

    Corporate social responsibility 7C)58 is a concepthereby organizations consider the needs

    of all sta;eholders hen ma;ing decisions"

    Customers Employees Communities)uppliers )toc;holders

    Environmental

    : uman 5ights

    Advocates

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    McGraw-Hill/Irwin Slide 38

    Corporate )ocial 5esponsibility

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    McGraw-Hill/Irwin Slide 39

    Certified Management Accountant

    1 management accountant

    )ho has the necessary +ualifications and

    )ho passes a rigorous professional e!am earns

    the right to *e kno)n as a Certified(anagement 1ccountant %C(1&.

    1 management accountant

    )ho has the necessary +ualifications and

    )ho passes a rigorous professional e!am earns

    the right to *e kno)n as a Certified(anagement 1ccountant %C(1&.

    Information about becoming a CMA and the CMAInformation about becoming a CMA and the CMA

    program can be accessed on the IMA,s ebsite atprogram can be accessed on the IMA,s ebsite at

    "imanet"org"imanet"orgor by calling 1?%$$?D@%?#&"or by calling 1?%$$?D@%?#&"

    Information about becoming a CMA and the CMAInformation about becoming a CMA and the CMA

    program can be accessed on the IMA,s ebsite atprogram can be accessed on the IMA,s ebsite at

    "imanet"org"imanet"orgor by calling 1?%$$?D@%?#&"or by calling 1?%$$?D@%?#&"

    http://www.imanet.org/http://www.imanet.org/http://www.imanet.org/http://www.imanet.org/http://www.imanet.org/http://www.imanet.org/
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    End of Chapter 1