acctba3 - chapter 1
DESCRIPTION
ACCTBA3TRANSCRIPT
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2010 The McGraw-Hill Companies, Inc.
Managerial Accounting and the
Business EnvironmentChapter 1
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McGraw-Hill/Irwin Slide 2
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McGraw-Hill/Irwin Slide 3
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McGraw-Hill/Irwin Slide 4
Internet Usage
The Internet fuels globalization
by providing companies ith greater
access to geographically dispersedcustomers! employees! and suppliers"
The Internet fuels globalization
by providing companies ith greater
access to geographically dispersedcustomers! employees! and suppliers"
As of #$$%! more than &%' of
the orld(s population as still
not connected to the Internet"
As of #$$%! more than &%' of
the orld(s population as still
not connected to the Internet"
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McGraw-Hill/Irwin Slide 5
)trategy
A strategyis a *game plan+
that enables a company
to attract customersby distinguishing itselffrom competitors"
The focal point of a
company,s strategy should
be its target customers"
The focal point of a
company,s strategy should
be its target customers"
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McGraw-Hill/Irwin Slide 6
Customer -alue .ropositions
Understand and respond to
individual customer needs"
Understand and respond to
individual customer needs"
CustomerIntimacy
)trategy
/perational
E0cellence
)trategy
eliver products and services
faster! more conveniently!
and at loer prices"
eliver products and services
faster! more conveniently!
and at loer prices"
.roduct
2eadership
)trategy/ffer higher 3uality products"
/ffer higher 3uality products"
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2earning /b4ective 1
Understand the role ofUnderstand the role of
management accountantsmanagement accountants
in an organization"in an organization"
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C o r p o r a t e O r g a n i z a t i o n C h a r t
P u r c h a s i n g P e r s o n n e l V i c e P r e s i d e n t
O p e r a t i o n s
T r e a s u r e r C o n t r o l l e r
C h i e f F i n a n c i a l
O f f i c e r
P r e s i d e n t
B o a r d o f D i r e c t o r s
/rganizational )tructure
Decentralization is the delegation of decision-Decentralization is the delegation of decision-
making authority throughout an organization.making authority throughout an organization.Decentralization is the delegation of decision-Decentralization is the delegation of decision-
making authority throughout an organization.making authority throughout an organization.
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2ine and )taff 5elationships
2ine positions are directlyrelated to achievement ofthe basic ob4ectives of anorganization"
!ample" Productionsuper#isors in amanufacturing plant.
)taff positions supportand assist line positions"
!ample" Costaccountants in themanufacturing plant.
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The Chief 6inancial /fficer 7C6/8
A member of the top management team
responsible for9 .roviding timely and relevant data to support planning
and control activities" .reparing financial statements for e0ternal users"
A member of the top management team
responsible for9 .roviding timely and relevant data to support planning
and control activities" .reparing financial statements for e0ternal users"
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2earning /b4ective #
Understand the basicUnderstand the basic
concepts underlying 2eanconcepts underlying 2ean
.roduction! the Theory of.roduction! the Theory of
Constraints! and )i0Constraints! and )i0
)igma")igma"
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.rocess Management
Business functions making up the #alue chainBusiness functions making up the #alue chain
.roduct Customer5: esign Manufacturing Mar;eting istribution )ervice
A businessprocess is a series of
steps that are folloed in order to
carry out some tas; ina business"
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.rocess Management
There are three approaches toimproving business processes " " "
$ean
Production
Theory of
Constraints %TOC&
'i!
'igma
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Traditional *.ush+ Manufacturing Company
6orecast )ales /rder components
.roduce goods in
anticipation of )ales
Ma;e )ales from
6inished
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Traditional *push+manufacturing
Traditional *.ush+ Manufacturing Company
2argeinventories
6inished
goods
5a
materials
=or; in
process
(aterials )aitingto *e processed.(aterials )aitingto *e processed.
Completed productsa)aiting sale.
Completed productsa)aiting sale.
Partially completed productsre+uiring more )ork *efore
they are ready for sale.
Partially completed productsre+uiring more )ork *efore
they are ready for sale.
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2ean .roduction
The lean thin;ing
model is a five
step approach"
The lean thin;ing
model is a five
step approach"
Identify valuein specific
products>services"
Identify value
in specific
products>services"
Identify thebusiness process
that delivers value"
Identify the
business process
that delivers value"
/rganize or;
arrangements around
the flo of the
business process"
/rganize or;
arrangements around
the flo of the
business process"
Create a pull
system that responds
to customer orders"
Create a pull
system that responds
to customer orders"
Continuously pursue
perfection in the
business process"
Continuously pursue
perfection in the
business process"
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Customer places
an order
Create .roduction
/rder
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2ean .roduction
2ean thin;ing can be used to improve business
processes that lin; companies together"
The term supply chain managementrefers to the
coordination of business processes across
companies to better serve end consumers"
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A constraint7also called a bottlenec;8 is anything thatprevents you from getting more of hat you ant"
The Theory of Constraints is based on the observation thateffectively managing the constraint is the ;ey to success"
The constraint in a system is determinedThe constraint in a system is determined
by the step that has theby the step that has thesmallestsmallest capacity"
Theory of Constraints
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,. ecognize that
the )eakest link
is no longer so.
,. ecognize that
the )eakest link
is no longer so.
. /dentify the
)eakest link.
. /dentify the
)eakest link.
0. 1llo) the)eakest link to
set the tempo.
0. 1llo) the)eakest link to
set the tempo.
2. Focus on
impro#ing
the )eakest
link.
2. Focus on
impro#ing
the )eakest
link.
Only actionsthat strengthen
the )eakest link
in the 3chain4
impro#e the
process.
Theory of Constraints
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)i0 )igma
A process improvement method relying on customerfeedbac; and fact?based data gathering and analysis
techni3ues to drive process improvement"
A process improvement method relying on customerfeedbac; and fact?based data gathering and analysis
techni3ues to drive process improvement"
5efers to a process thatgenerates no more
than @" defects per million
opportunities"
5efers to a process thatgenerates no more
than @" defects per million
opportunities"
)ometimesassociated
ith the term zero
defects"
)ometimesassociated
ith the term zero
defects"
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)i0 )igma
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2earning /b4ective @
Understand theUnderstand the
importance of upholdingimportance of upholding
ethical standards"ethical standards"
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McGraw-Hill/Irwin Slide 24
Code of Conduct for ManagementAccountants
The Institute of Management Accountant,s 7IMA8
)tatement of Ethical .rofessional .ractice
consists of to parts that offer guidelines for9 Ethical behavior"
5esolution for an ethical conflict"
The Institute of Management Accountant,s 7IMA8
)tatement of Ethical .rofessional .ractice
consists of to parts that offer guidelines for9 Ethical behavior"
5esolution for an ethical conflict"
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McGraw-Hill/Irwin Slide 25
CompetenceCompetenceFollo) applica*le
la)s5 regulations
and standards.
Follo) applica*le
la)s5 regulations
and standards.
(aintain
professional
competence.
(aintain
professional
competence.
Pro#ide accurate5 clear5
concise5 and timely decision
support information.
Pro#ide accurate5 clear5
concise5 and timely decision
support information.
IMA
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McGraw-Hill/Irwin Slide 26
ConfidentialityConfidentiality
Do not disclose confidentialDo not disclose confidential
information unless legallyinformation unless legally
o*ligated to do so.o*ligated to do so.
Do not disclose confidentialDo not disclose confidential
information unless legallyinformation unless legally
o*ligated to do so.o*ligated to do so.
nsure that su*ordinates donsure that su*ordinates do
not disclose confidentialnot disclose confidential
information.information.
nsure that su*ordinates donsure that su*ordinates do
not disclose confidentialnot disclose confidential
information.information.
Do not useDo not useconfidentialconfidential
information forinformation for
unethical or illegalunethical or illegal
ad#antage.ad#antage.
Do not useDo not useconfidentialconfidential
information forinformation for
unethical or illegalunethical or illegal
ad#antage.ad#antage.
IMA
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McGraw-Hill/Irwin Slide 27
(itigate conflicts of
interest and ad#ise others
of potential conflicts.
(itigate conflicts of
interest and ad#ise others
of potential conflicts.
1*stain from acti#ities that
might discredit the
profession.
1*stain from acti#ities that
might discredit the
profession.
efrain fromconduct that
)ould pre6udice
carrying out
duties ethically.
efrain fromconduct that
)ould pre6udice
carrying out
duties ethically.
/ntegrity/ntegrity
IMA
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McGraw-Hill/Irwin Slide 28
Communicate informationfairly and o*6ecti#ely.
Communicate informationfairly and o*6ecti#ely.
Disclose all rele#antinformation that could
influence a user7s
understanding of reports
and recommendations.
Disclose all rele#ant
information that could
influence a user7s
understanding of reports
and recommendations.
Credi*ilityCredi*ility
IMA
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McGraw-Hill/Irwin Slide 29
Follo) employer7s esta*lished policies.For an unresol#ed ethical conflict"
iscuss the conflict ith immediate supervisor orne0t highest uninvolved manager"
If immediate supervisor is the CE/! consider theboard of directors or the audit committee"
Contact ith levels above the immediate supervisorshould only be initiated ith the supervisor,s
;noledge! assuming the supervisor is not involved"
Follo) employer7s esta*lished policies.
For an unresol#ed ethical conflict"
iscuss the conflict ith immediate supervisor orne0t highest uninvolved manager"
If immediate supervisor is the CE/! consider theboard of directors or the audit committee"
Contact ith levels above the immediate supervisorshould only be initiated ith the supervisor,s
;noledge! assuming the supervisor is not involved"
IMA
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McGraw-Hill/Irwin Slide 30
Follo) employer7s esta*lished policies.
For an unresol#ed ethical conflict"
E0cept here legally prescribed! maintainconfidentiality"
Clarify issues in a confidential discussion ith anob4ective advisor"
Consult an attorney as to legal obligations"
Follo) employer7s esta*lished policies.For an unresol#ed ethical conflict"
E0cept here legally prescribed! maintainconfidentiality"
Clarify issues in a confidential discussion ith anob4ective advisor"
Consult an attorney as to legal obligations"
IMA
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McGraw-Hill/Irwin Slide 31
Abandoning ethical standards in business ould
lead to a loer 3uality of life ith less
desirable goods and services at higher prices"
=hy ave Ethical )tandards
=ithout ethical standards in business! the
economy! and all of us ho depend on it for
4obs! goods! and services! ould suffer"
Ethical standards in business are essential for a
smooth functioning economy"
Ethical standards in business are essential for a
smooth functioning economy"
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McGraw-Hill/Irwin Slide 32
Company Codes of Conduct
EmployeesEmployees CustomersCustomers )uppliers)uppliers
And to the communities in
hich the company operates"
And to the communities in
hich the company operates"
Broad?based statements of aBroad?based statements of a
company,s responsibilities to9company,s responsibilities to9
Broad?based statements of aBroad?based statements of a
company,s responsibilities to9company,s responsibilities to9
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McGraw-Hill/Irwin Slide 33
Codes of Conduct on the International 2evel
In addition to integrity and ob4ectivity! resolution of ethicalconflicts! competence! and confidentiality! the I6AC,s code
deals ith the accountant,s ethical responsibilities in9
Ta0es!
Independence!
6ees and commissions!
Advertising and solicitation!
andling of monies! and
Cross?border activities"
In addition to integrity and ob4ectivity! resolution of ethicalconflicts! competence! and confidentiality! the I6AC,s code
deals ith the accountant,s ethical responsibilities in9
Ta0es!
Independence!
6ees and commissions!
Advertising and solicitation!
andling of monies! and
Cross?border activities"
The Code of Ethics for .rofessional
Accountants! issued by the International6ederation of Accountants 7I6AC8! governs the
activities of professional accountants orldide"
The Code of Ethics for .rofessional
Accountants! issued by the International6ederation of Accountants 7I6AC8! governs the
activities of professional accountants orldide"
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McGraw-Hill/Irwin Slide 34
Corporate
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McGraw-Hill/Irwin Slide 35
Enterprise 5is; Management
A process usedA process used
by a company toby a company to
proactively identifyproactively identifyand manage ris;"and manage ris;"
/nce a company identifies its ris;s! perhaps the
most common ris; management tactic is to reduce
ris;s by implementing specific controls"
/nce a company identifies its ris;s! perhaps the
most common ris; management tactic is to reduce
ris;s by implementing specific controls"
)hould I try to avoid the ris;!share the ris;! accept the
ris;! or reduce the ris;
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McGraw-Hill/Irwin Slide 36
Enterprise 5is; Management
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McGraw-Hill/Irwin Slide 37
Corporate )ocial 5esponsibility
C)5 e0tends beyond legal compliance
to include voluntary actions that satisfy
sta;eholder e0pectations"
C)5 e0tends beyond legal compliance
to include voluntary actions that satisfy
sta;eholder e0pectations"
Corporate social responsibility 7C)58 is a concepthereby organizations consider the needs
of all sta;eholders hen ma;ing decisions"
Corporate social responsibility 7C)58 is a concepthereby organizations consider the needs
of all sta;eholders hen ma;ing decisions"
Customers Employees Communities)uppliers )toc;holders
Environmental
: uman 5ights
Advocates
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McGraw-Hill/Irwin Slide 38
Corporate )ocial 5esponsibility
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McGraw-Hill/Irwin Slide 39
Certified Management Accountant
1 management accountant
)ho has the necessary +ualifications and
)ho passes a rigorous professional e!am earns
the right to *e kno)n as a Certified(anagement 1ccountant %C(1&.
1 management accountant
)ho has the necessary +ualifications and
)ho passes a rigorous professional e!am earns
the right to *e kno)n as a Certified(anagement 1ccountant %C(1&.
Information about becoming a CMA and the CMAInformation about becoming a CMA and the CMA
program can be accessed on the IMA,s ebsite atprogram can be accessed on the IMA,s ebsite at
"imanet"org"imanet"orgor by calling 1?%$$?D@%?#&"or by calling 1?%$$?D@%?#&"
Information about becoming a CMA and the CMAInformation about becoming a CMA and the CMA
program can be accessed on the IMA,s ebsite atprogram can be accessed on the IMA,s ebsite at
"imanet"org"imanet"orgor by calling 1?%$$?D@%?#&"or by calling 1?%$$?D@%?#&"
http://www.imanet.org/http://www.imanet.org/http://www.imanet.org/http://www.imanet.org/http://www.imanet.org/http://www.imanet.org/ -
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End of Chapter 1