accion labs - it service management solutions

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Improving the Business Impact of IT infrastructure and services Improving Quality of Service Managing and containing costs Mitigating IT risks Standardization Ensuring corporate, technical, regulatory and environmental compliance Our IT Service Management Solutions span the following: ITSM Consulting Business & IT Service Management (TrIM) Application Performance and Perception Management (APPlytix) IT Governance IT Service Management Solutions Driving Outcomes Through Actions! Accion Labs provides end-to-end ITSM consulting services by borrowing from many quality frameworks including ITIL, ISO 20000 and COBIT to continuously improve IT services for sustainable business growth. Using Accion Labs’ proprietary ITSM Con- sulting practice and compliance tools, we can define IT processes that support and promote business growth through greater flexibility, higher efficiency and lower costs. Accion Labs IT Service Management solutions aims to deliver a set of core value propositions:

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Improving the Business Impact of IT infrastructure and services

Improving Quality of Service

Managing and containing costs

Mitigating IT risks

Standardization

Ensuring corporate, technical, regulatory and environmental compliance

Our IT Service Management Solutions span the following:

ITSM Consulting

Business & IT Service Management (TrIM)

Application Performance and Perception Management (APPlytix)

IT Governance

IT Service Management Solutions

Driving Outcomes Through Actions!

Accion Labs provides end-to-end ITSM consulting services by borrowing from many quality frameworks including ITIL, ISO 20000 and COBIT to continuously improve IT services for sustainable business growth. Using Accion Labs’ proprietary ITSM Con-sulting practice and compliance tools, we can define IT processes that support and promote business growth through greater flexibility, higher efficiency and lower costs.

Accion Labs IT Service Management solutions aims to deliver a set ofcore value propositions:

Driving Outcomes Through Actions!

For more information on our IT services Management Solutions, contact us at: [email protected]

ITSM Consulting

Accion Labs provides end-to-end ITSM consulting services by borrowing from many quality frameworks including ITIL, ISO 20000 and COBIT to continuously improve IT services for sustainable business growth. Using Accion Labs’ proprietary ITSM Consulting practice and compliance tools, we can define IT processes that support and promote business growth through greater flexibility, higher efficiency and lower costs.

Business & IT Service Management

Accion Labs’ relies on Transformational IT Management (TrIM) in rendering Business Service Management Services. Our Business Service Management aims to resolve the alignment mismatch between IT and business. TrIM equips IT organizations to effectively support business goals of growth and profitability. This translates into IT’s ability to improve service, enhance efficiency, boost productivity, drive growth and deliver business value.

Application Performance Management

Accion Labs solves today’s Business-IT alignment problem using APPlytix from. It leverages cross platform BSM & ITSM capabilities to align IT with business goals. APPlytix is an acronym for Application Performance & Perception Analytics where Perception is shaped by end user experience.

IT Governance

In order to ensure that IT unleashes its own and businesses potential, Accion Labs’ brings in the necessary alignment between business & IT and thereafter linking these to ensure a seamless framework. Accion Labs works closely with a variety of decision makers & multiple partners in IT space, including outsourced service providers especially with limited automation in measurement and controls.