access to care timely access to care cost as a barrier to health care 1

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Access to care Timely access to care Cost as a barrier to health care 1

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Access to care

Timely access to care

Cost as a barrier to health care

1

France

Netherlands

Germany

Norway

Switzerland

Australia

CANADA

New Zealand

CMWF AVERAGE

United Kingdom

United States

Sweden

96%*

93%

Most older Canadians have a regular doctor

of Canadians age 55 and older had 1 or more doctors they usually went to for their medical care.

How does Canada compare (2014)?

• Older Canadians were more likely to have a regular doctor than younger Canadians.

• 85% of Canadians older

than 12 had a regular doctor.

Source Statistics Canada. Table 105-0501—Health indicator profile, annual estimates, by age group and sex, Canada, provinces, territories, health regions (2013 boundaries) and peer groups, occasional.

96%

2

Older Canadians wait longest for primary care

No improvement since 2007

SourceThe Commonwealth Fund, 2007 International Health Policy Survey in Seven Countries.

waited for at least 2 days to see a doctor or a nurse the last time they were sick or needed medical attention.

53%How does Canada compare (2014)?

France

New Zealand

Germany

Netherlands

Switzerland

Australia

CMWF AVERAGE

United Kingdom

Sweden

United States

Norway

CANADA

32%

53%*2007

of older Canadians waited at least 6 days or gave up (2014).

30%

53%

3

CANADA

Australia

Norway

Sweden

Germany

CMWF AVERAGE

United Kingdom

Netherlands

New Zealand

United States

Switzerland

France

63%*

72%

Canadians are least likely to get timely responses

Proportion of older Canadians who wished to or were able to email their doctors with a medical question, 2014

Proportion of older Canadians who always or often got an answer the same

day when they called their regular doctor with a medical concern

In 2012, 11% of family physicians

offered patients the option to email them

about a medical question or concern.

SourceThe Commonwealth Fund, 2012 Commonwealth Fund International Survey of Primary Care Doctors.

Wished to Were able to

25%

4%

4

Canadians have fewer after-hours options for primary care

SourceThe Commonwealth Fund, 2012 Commonwealth Fund International Survey of Primary Care Doctors.

thought it was very or somewhat difficult to get medical care in the evenings and on weekends or holidays without going to the emergency department (ED).

51%Proportion of family physicians

whose practice had an arrangement for after-hours care

How does Canada compare (2014)?

Netherlands

France

Switzerland

New Zealand

United Kingdom

Norway

Germany

CMWF AVERAGE

Australia

Sweden

United States

CANADA

29%

51%*

2012

45%

5

Lack of access to timely care has an impact on ED use

How does Canada compare (2014)?

Netherlands

Germany

United Kingdom

Australia

Norway

CMWF AVERAGE

Sweden

Switzerland

New Zealand

France

CANADA

United States

28%

37%*

In 2013–2014, 1 in 5 emergency visits in

Canada was for a condition that could have been treated elsewhere, such as a doctor’s office.

The most common conditions were upper respiratory infections (13%) and antibiotic therapy (13%).SourceCanadian Institute for Health Information. Sources of Potentially Avoidable Emergency Department Visits. Ottawa, ON: CIHI; 2014.

of older Canadians went to an ED for a condition that could have been treated by their regular doctor.37%

6

Canadians wait longest for specialist care

How does Canada compare (2014)?

United States

Switzerland

Netherlands

France

United Kingdom

CMWF AVERAGE

Australia

Germany

Sweden

New Zealand

Norway

CANADA

15%

25%*

Specialist wait times, by year

SourcesThe Commonwealth Fund, 2010 and 2013 Commonwealth Fund International Health Policy Survey.

of older Canadians waited for at least 2 months to see a specialist; these waits had not improved over time. 25%

2010 2013 20140%

10%

20%

30%

40%

50%

60%

<4 weeks 1 month to <2 months2 months or longer

7

How do the provinces compare?

Older Canadians (55+) who B.C. Alta. Sask. Man. Ont. Que. N.B. N.S. P.E.I. N.L. Can. CMWF Avg.

Waited for at least 2 days to see a doctor 50% 55% 57% 54% 50% 58% 54% 55% 53% 53% 53% 32%

Said it was very or somewhat difficult to get medical care after hours

47% 45% 49% 55% 47% 60% 53% 59% 57% 65% 51% 29%

Went to the ED for a condition that could have been treated by their regular doctor

30% 39% 33% 34% 39% 38% 42% 37% 40% 50% 37% 28%

Waited for at least 2 months to see their specialist 24% 28% 32% 32% 24% 25% 29% 27% 28% 34% 25% 15%

The timeliness of primary and specialist care was significantly below the international average for all Canadian provinces.

Compared with the CMWF average

Above average Same as average Below average

8

In the past year Canada CMWF average United States

Did not see a doctor for a medical problem because of the cost

Skipped a medical test, treatment or follow-up recommended by a doctor because of the cost

Did not fill a prescription for medicine or skipped doses of medications because of the cost

Did not see a dentist when needed to because of the cost

Is cost a barrier to accessing care?

4%

In Canada’s publicly funded health care system, most older Canadians accessed the medical care they needed without having to worry about costs.

5% 15%

5% 5% 15%

7% 4% 15%

15% N/A

N/A

Compared with the CMWF average

Above average Same as average Below average Not applicable9

FranceNorwaySweden

United KingdomSwitzerlandNetherlands

GermanyCMWF AVERAGE

New ZealandAustraliaCANADA

United States

4%

7%*

Cost can be a barrier for prescription drugs

How does Canada compare (2014)? Public share of total prescribed drug spending, 2012 or nearest year

Notes* 2008 data.† 2011 data.SourceOECD Health Statistics 2014.

Did not fill a prescription for medicine or skipped doses because of the cost

Canada was second to only the United States in the proportion of older people who did not fill a prescription because of costs.

United StatesCANADA

NorwayAustralia

CMWF AVERAGESweden

NetherlandsNew Zealand

FranceSwitzerland

United Kingdom*Germany

43%

70%

10

Drug costs affect a higher proportion of people age 55 to 65

Proportion by age

Canadians age 55 to 64 did not fill their prescriptions or skipped their medications because of the cost.

1 in 10

10%

55–64 65+

5%

Most Canadian provinces have public drug coverage programs for seniors age 65+.

11

Cost can be a barrier for dental care

Only 4 jurisdictions (Alberta,

Yukon, the Northwest Territories and Nunavut) have public oral health care services for seniors.

Proportion who did not receive dental care by age, 2014

SourceCanadian Academy of Health Sciences. Improving Access to Oral Health Care for Vulnerable People Living in Canada. Ottawa, ON: CAHS; 2014.

of older Canadians did not receive the dental care they needed because of the cost.

15%

19%

55–64

12%

65+

12

Public coverage of dental care is lower in Canada

Share of public spending on outpatient dental care, 2012 or nearest year

SourceOrganisation for Economic Co‑operation and Development. Health at a Glance 2013: OECD Indicators. 2013.

Probability of a dental visit, by income, 2009

Low income High income

Notes† 2011 data.SourceOECD Health Statistics 2014.

47%79%

Canada

Switzerland

United States

Netherlands

CMWF AVERAGE

Norway

Australia

France

New Zealand

Sweden

Germany

6%

25%

13

How do the provinces compare?

B.C. Alta. Sask. Man. Ont. Que. N.B. N.S. P.E.I. N.L. Can. CMWF Avg.

Did not see a doctor for a medical problem because of doctor visit costs

4% 4% 3% 3% 4% 3% 5% 3% 5% 4% 4% 5%

Skipped a medical test, treatment or follow-up recommended by a doctor because of diagnostic/treatment costs

3% 4% 2% 4% 7% 4% 5% 5% 4% 6% 5% 5%

Did not fill a prescription for medicine or skipped doses of medications because of prescription costs

8% 6% 2% 7% 8% 7% 12% 7% 8% 7% 7% 4%

Compared with the CMWF average

Above average Same as average Below average

14

Results were generally comparable to the international average. Differences in public coverage and program design for drug plans may partly explain variation in results between provinces.