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Access Technologies
Dura-Glide™AUTOMATIC SLIDING DOOR SYSTEMS
Qperation and Maintenance Manual
Including:
Dura-Glide™ 2000, DuraGlide™ 3000,Dura-Glide™ 5200/5300, and 1510000
Contents
Section PageCaution Statement 2To Our Customers 3Service Availability 3Limited Warranty 3Compliance with Safety Standards 3Functional Description 4Operation ............................................................................. 5Daily Maintenance 6Typical Stanley Slide Door Decal Application 7Troubleshooting and Hints 8Terminology Index Drawing 10Terminology Index 11Daily Safety Check 12
203918 REV. B 02/2010
CAUTION
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Improperly Adjusted Door can cause injury andequipment damage.
• Inspect door operation daily using safety checklistin Owner's Manual and at door.
• Safety devices should be in place and operational• Have door adjusted as recommended in Owner's
Manual if necessary.
• Have door inspected at least annually by a StanleyAAADM-certified technician.
*In this manuat the word "Caution" means that injury or property damagecan result from failure to follow instructions.
*The word "note" is used to indicate important steps to be followed orimportant differences in equipment.
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To Our Customers:
The purpose of this Owner's Manual is to familiarize you with your automatic door system. It is essential
that you "know your system", how it operates, and that you recognize the importance of maintaining your
door system incompliance with the industry standards for safety.
It is your responsibility, as owner or caretaker of the equipment, to inspect the operation of your door
system on a daily basis to insure that it is safe for all users of the door.
This manual will provide you with a description of the operation and maintenance requirements of your
door system. It also provides the instructions for the "Daily Safety Check" procedure. It is recommended by
Stanley Access Technologies LLC that the "Daily Safety Check" be performed at least once a day and after
any power outage. Occasional observance of the doors as they are in use is also recommended.
Should the door fail to operate as prescribed in the "Daily Safety Check", or at any other time for any
reason, do not attempt to repair or adjust the door. Discontinue operation of the door and call for service
by a Stanley AAADM-certified service technician. Our technicians are trained to service your door in
accordance with applicable industry safety standards.
Service Availability:
Stanley Access Technologies LLC products are distributed through a nationwide network of Stanley-owned
branch locations and authorized distributors that specialize in Sales, Installation and Service of automatic
door systems. Our Service programs offer you ongoing support such as regularly scheduled preventive
maintenance, or if required, emergency service 24 hours a day, 365 days a year. No matter where you are
located, our technicians are only a phone call away. Should you need service on you door system our
customer support hotline is available 24/7 at 1-888-DOOR-444.
Limited Warranty
Stanley Access Technologies, LLC a Division of The Stanley Works, warrants the installed door system
against failure due to manufacture of substandard material or workmanship for one-year beginning on the
completed date of installation. Please review your Certificate of Warranty Agreement for your full Warranty.
Compliance with Industry Standards
Your door system was designed to the latest operating and safety standards as prescribed by ANSI/BHMA
156.10 and Underwriter Laboratory's UL® 325 requirements. It is important that:
• Your door system be maintained in compliance with the standards of the industry
• Proper decals and labels be applied and maintained on your doors. If decals have been removed or
cannot be read, request that the labels be replaced when calling for service.
• Safety devices are checked by a trained technician annually and each time a door is serviced.
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Functional Description
Few things you do for your business convey the effortless sense of service and convenience of a Stanley
Dura-GlideTM automatic sliding door system. It provides the ultimate in accessibility by invisibly sensing
each approach and silently sliding open to create an inviting opening and a gracious exit from any location.
The Dura-Glide Series 2000 and Series 3000 have become the standard for smooth, reliable service for
high pedestrian traffic locations. The Dura-Glide Series 5000's telescoping design gives you a wider clear
opening than standard two-panel doors without increasing the overall size of the door frame. The IS 10000
provides a clear opening for not only pedestrian traffic but material handling equipment such as forklifts,
etc. All Dura-Glide door systems combine over 60 years of proven Stanley performance with an advanced
microprocessor design to deliver the most trouble-free operation available.
Dura-Glide Series 2000, Series 3000, and Series 5000 door systems offer a wide
variety of sensor options including our standard SU-l 00 microwave motion sensor
and our StanGuard® infrared threshold sensor. In addition, we offer StanVision™
vision-based sensor for both safety and activation. The motion sensor mounts over
the door and activates the operator to open if it detects oncoming traffic. The
StanGuard threshold sensor monitors the threshold area and prevents the door from
closing if it senses a person or object in the doorway. The model IS 10000 comes
standard with our SU-l 00 motion sensor and two doorway holding beams to
prevent the door from closing on pedestrian or material handling traffic.
Other activating alternatives used are mats, wall plates, radio controls, jamb
mounted push buttons, key switches, keyless entry keypads or card readers.
You get complete safety protection with all Dura-Glide automatic door systems. In
addition to our microwave and infrared sensors, the microprocessor controller
contributes to safety with its built-in logic function that reverses door operation in
the unlikely event an obstacle prevents the door from closing.
Stanley Access Technologies Dura-Glide automatic sliding door systems eliminate the position switches
that cause 30%-40% of all service problems in other doors. Our motor encoder does the job electronically,
monitoring door position at every point in the operating and closing cycle for the increased control with
fewer moving parts. The doors are driven by a toothed timing belt and pulley system which prevents
slippage and ensures smooth, consistent door motion time after time.
An automatic door is a complicated assembly of mechanical, electrical, and electronic components that
make up a system that you depend on to provide convenience and safety to all users. Lack of maintenance
on your door equipment can have significant implications on the cost of ownership.
Stanley's total service and properly scheduled maintenance will extend the life of your equipment and keep
it performing to its full potential.
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Operation
Function Switches:
The function switches for the Dura-Glide operator are located on the underside
of the door header or on the jamb of the stationary panel (see diagram). (Note
remote locations for the ISl 0000 series.) The function switches are:
• Power Switch - this switch is illuminated a red color when the power is
on. This switch should not be turned off unless the door is being
'. serviced.
• Auto/Close/Open Switch - this is a 3-position switch that allows the
door to function automatically (auto); stay closed and not function at
all, but remain secure (close); or hold open indefinitely (open).
• Enter switch - if the door has the "Access Control" feature installed,
this switch will change the mode of the door so that it will not open
from the outside.
• Reduced Opening Switch - if the "Reduced Opening" feature is
installed, this switch will cause the door to open partially.
Emergency Breakout:
In case of power failure or other emergency, our sliding doors "breakout" to
provide a wide opening, so you're always assured of a clear exit (not available
on the 1510000 series). Whether your location has the Dura-Glide Series 3000
or Series 5300 with all panels breaking out or the Dura-Glide Series 2000 or
Series 5200 with just the sliding panel(s) breaking out, you are in compliance
with safety codes.
Break out means that if you push the leading edge of the sliding panel outward,
as you would a swing door, the panel will unlatch and pivot outwards. This can
be done at any point of the door's normal slide path. If the doors are broken
out, there is a switch that will disable automatic operation. The doors will not
function automatically unless the panels are returned to their normal,
completely closed position.
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Reset:If the Dura-Glide operator loses power for any period of time, the microprocessor in the header will have to
be re-initialized. The steps for doing this are as follows:
1. Turn "POWER" switch to "OFF" position (non-illuminated)
2. Close doors completely making sure that none of the panels are "broken out".
3. Turn "AUTO/CLOSE/OPEN" switch to "CLOSE" position.
4. Turn "POWER" switch to "ON".
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5. Turn "AUTO/CLOSE/OPEN" switch to "OPEN" position -door(s) will begin to open slowly, allow
the door(s) to open completely.
6. Turn "AUTO/CLOSE/OPEN" switch to "CLOSE" position (DO NOT STAND NEAR THRESHOLD OF
THE DOOR). The door(s) will begin to close slowly, allow the door(s) to close completely.
7. Put "AUTO/CLOSE/OPEN" switch to the "AUTO" position. Door(s) will function properly.
Daily Maintenance
Housekeeping
General housekeeping maintenance should be provided by the owner or
responsible person in charge. Check the door area for tripping of slipping
hazards. There should be no bulletin boards. literature racks, merchandize
displays, or other attractions in the door area where people could be hit by
the door. The track assembly must be maintained free of debris. It is
recommended that any debris in the door track be vacuumed out.
Daily MaintenanceStanley Access Technologies recommends that the doors are inspected
daily to ensure performance and safety. Please perform the following before
the beginning of each day:
1. Check the door area for slipping or tripping hazards
2. if the door package contains a threshold, sweep floor track to remove dust and debris
3. Check all door panels for broken or cracked glass. If broken or cracked glass is detected,
contact our call center at 888-DOOR-444 immediately.
4. As mentioned above, ensure that there are no bulletin boards, literature racks, displays, or other
attractions that could impede the operation of the door panels.
CleaningStanley Access Technologies recommends that you clean the Dura-Glide automatic door system using the
following procedure:
• Glass - Clean with water and a cotton cloth or use Windex™ or other like-product with a
detergent and alcohol-based cleaner.
• Aluminum - Clean with a mixture of equal parts Windex or other like-product and Simple
Green™ All Purpose Cleaner and a cotton cloth.
• DO NOT USE any product with Alkalide or other sodium-based product as it could deteriorate
the aluminum finish.
Note: Stanley recommends a semi--annual inspection / adjustment of your automatic door equipment to
optimize its performance and to extend the life-time of your purchase.
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Decals for Two-Way Traffic
Door Slides on Interior Door Slides on Exterior
"CAUTION; AUTOMATIC SLIDING DOOR, DOOR MAY CLOSE WITHOUTWARNING" decals must be visible from both sides of the door. Locate and affix the(Decals are applied in factory on typical doors)
Sliding door packages must be marked with "IN EMERGENCY PUSH TO OPEN" decals. Locate and affix the decals to the muntin bar or glass (36"to 60" above the floor) on the interior side of the sliding door panel. Notes: "On access control packages, do not affix the emergency break-out decals to thepanic hardware. Locate and affix the decals to the glass on the interior side of the sliding door panel, 36" to 60" from the floor. Doors that do not provideemergency egress do not require breakout decals.
Sliding door packages must be marked with "CAUTION STAND BACK" decals visible from the side that the door slides on. The recommendedmounting locations are:
a) For units with swing sidelights, affix the caution decals to the muntin bar or glass on the interior side of the swing sidelight panel.b) For units with fixed sidelights, affix the caution decals to the muntin bar or glass on the exterior side of fixed sidelight panelc) For units without sidelights, affix the caution decals to the exterior wall or panel that the door slides in front of.
Decals for One-Way Traffic
Approach Side Non-Approach Side
Sliding doors servicing ingress or egress must be marked with directional decals. The arrow sign must be visible from the approach side and aninternational "DO NOT ENTER" must be visible from the other side. Locate and affix the decals on the door 58" +/_5" from the finished floor.
PIN 511164 PIN 511165
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Decals OrderedSeparately:
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KNOWING ACT DOORS - The door shall have signage which says"AUTOMATIC DOOR - ACTIVATE SWITCH TO OPERATE" along with otherrequired signage visible from each side of the door.
Decals included:
A "Daily Safety Check" decal has also been provided as a reminder that yourautomatic swing door equipment must be checked daily for safe operation. Affix thisdecal to the inside of the jamb tube.
THIS DOOR TO REMAIN UNLOCKEDWHEN THE BUILDING IS OCCUPIED
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For jurisdictions that the ICBO/UBC code compliance requires "This Door Must RemainUnlocked During Business Hours" affix the decal on all exit doors. This decal is not supplied aspart of the decal kit.
Troubleshooting and Hints
PROBLEM:
ACTION:
Door(s) will not operate (will not open or close)
Is the power switch on? If not, turn it on.
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"AUT/CLS/OPN" (Auto/Close/Open) switch should be set to "AUT". If set to
"CLS", door(s) should close and remain closed - sensors are off. If set to
"OPN", door(s) should open and remain open.
If the power switch is on, the door(s) may need to be reset. This is done by turning the
power switch to the "OFF" position. Wait a few seconds, turn back "ON" and allow the door
to re-tune itself. The door(s) will open and close very slowly in a search
mode and, if possible, the door(s) should not be interrupted during the
process. If traffic must go through, door(s) will open at regular speed then
when zone is clear, c1oor(s) will close at regular speed until they reach the
point of interruption then resume search mode (slow speed) until closed.
Check all panels for breakout. Are all doors securely in place (not broken
out)? May require up to SOlbs. of force to push back in. Do they manually
slide all the way open and closed with little effort? If not, is the track clean?
Door(s) does not open or close smoothly.
Check the bottom tracks for dirt and debris. If the tracks require cleaning,
break the doors out and vacuum all dirt and debris from the track area.
PROBLEM:
ACTION:
PROBLEM:
ACTION:
Door(s) only operates from one direction.
Door(s) may be equipped and set up for one-way
traffic. There will be a switch labeled "ENTER" or
"ONE WAY". When set to the "NO" or "OFF" position,
traffic will only be allowed from one direction.
Door(s) should have decals with directional arrows
on one side and "DO NOT ENTER" on the other side.
(May be entrance or E~xit door.)
If the switch is set to "YES" or "ON", the door(s)
should work from both sides and is intended for
two-way traffic. In this case, door(s) should have yellow "CAUTION" decals visible from both
sides.
PROBLEM:
ACTION:
Door(s) open part way, stops and stays OR stops and closes.
Is door(s) equipped with "RED.OPN" (Reduced Opening) switch? This switch is for cold, windy
weather. When set "ON" or "YES" position, door(s) will only open to a minimum ADA
allowable opening of 32"-36". When set to "NO" or "OFF" position, door(s) should open fully
and shut normally.
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PROBLEM:
ACTION:
PROBLEM:
ACTION:
PROBLEM:
ACTION:
PROBLEM:
ACTION:
PROBLEM:
ACTION:
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If set to "ON" or "YES" and door(s) does not open to 32"-36" OR opens part way and stops,
authorized adjustment needs to be made. Customer should turn "RED.OPN" switch to "NO"
or "OFF" position until a service call can be made.
This would not be considered an emergency.
Is there an obstruction: a) in the floor track? In the path of the door? In the path of the
sensors? This may include a threshold sensor or a doorway holding beam. Does door(s)
manually slide open and closed? If not and customer cannot find obstruction, recommend a
service call.
Door(s) open and stay open OR start to close and re-open (recycle).
Check for anything new in doorway area (inside and outside) and near the threshold sensor.
This would include throw rugs, mats, loose signs taped to door(s), benches, ash trays,
garbage cans, magazine racks, trash, newly waxed floor, or any other change in the
environment.
Door(s) may need to be reset. This is done by turning the power switch to the "OFF" position
("AUT/CLS/OPN" switch to "AUT;RO" switch to "NO"; "ENTER" switch does not matter). Wait a
few seconds, turn back "ON" and allow door to re-tune itself. The door(s) will open and
close very slowly in a search mode and, if possible, should not be interrupted during this
process. If traffic must go through, door(s) will open at regular speed then when zone is
clear, door(s) will close at regular speed until they reach a point of interruption then resume
search mode (slow speed) until closed.
Door(s) stay fully open and does not close.
Turn power off. The door(s) should close after a time delay. This action will rest the sensors
and allow the Stan-Guard™ to automatically re-tune itself.
Door(s) should open and close normally when approached and should not attempt to close
until the area is clear. This should be tested from both sides for two-way traffic.
If door(s) does not work properly at this time, customer should turn door(s) off and a service
call should be scheduled.
Door(s) open too soon or too late
Sensor zones are not properly angled and adjusted. This problem requires service from an
authorized service technician.
Door(s) slams at full open or full close
This problem requires service from an authorized service technician.
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TERMONOLOGY INDEX DRAWING
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MOTION SENSORS
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TYPICAL SLIDING DOOR
SLIDING DOOR IN EGRESS POSITION
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TERMINOLOGY INDEX
1. Activating Zone - It is the detection pattern (zone) of approximately five feet by five feet protected
by the motion sensor. When someone enters the zone, the control is actuated and the sliding door
panels open.
2. Emergency Egress Position (Breakout> - The sliding door panel(s) swing outward for emergency
egress. The sliding doors are inoperative in this position.
3. Header - The top horizontal aluminum tube that contains the operating mechanism.
4. IN Door(s) - Designed for traffic into the building only.
5. Motion Sensor - It is a self-contained microwave unit mounted on the header. When someone
enters the zone, the control is activated and the sliding door panels open.
6. OUT Doors - Designed for traffic out of the building
7. Recycle - When a door is closing and it is activated, it immediately reverses and goes to its "open"
position.
8. Breakout - A term applied to describe the ability to allow emergency egress through the door(s) in a
manner different from its normal operation. In sliding doors, the sliding panel swings out.
9. Reset Door Panels from Breakout Position - Push the swing out door panel(s) closed to their normal
position.
10. Safety Zone - The area covered by motion sensors and Stan-Guard™ threshold presence sensor.
11. Sliding Door - A door sliding parallel with the wall or face of the bUilding allowing access.
12. Threshold - Area of the floor that contains the door track where the panels move over.
13. Stan-Guard™ Threshold Sensor - A presence sensor mounted on the underside of the header,
directly above the door opening to detect the presence of a person or object in the pathway of the
door.
14. Holding Beam - A device which employs the use of a visible or invisible light beam across or
through an opening. When the beam is interrupted by a person or object, the signal is generated.
DAILY SAFETY CHECKFor Your Customers' Safety and Your Own Protection
Perform This Safety Check on Each Automatic Sliding Door
Dailv
And After Any Power Outage or Generator Test
SLIDE DOOR SYSTEMS WITH MAT CONTROLS1. Step on the "opening" mat several times in different spots. Door should slide open smoothly and
stop without impact.2. Step through the doorway onto the mat on the other side and stand on several different spots. Door
should remain open without interruption.NOTE: If there is more than one mat on each side, each mat should be tested
3. Check the mat molding and threshold. It should be complete and secured with all required screws.4. Step off the mat; after a brief time delay, the door should close smoothly and fully without impact.
SLIDE DOOR SYSTEMS WITH ELECTRONIC CONTROLS1. Check electronic sensor by walking toward the door opening from several angles. The door should
start opening when you are about five feet from the door. The door should slide open smoothly andstop without impact. Repeat on the other side of the opening.
2. Step out of the sensor zone. After a brief time delay, the door should slide closed smoothly and fullywithout impact.
3. Remain motionless at the side of the door with the door closed and cover the doorway holding beamwith your hand. The door should open fully.
SLIDE DOOR SYSTEMS WITH STANGUARDTM OR OMNI-SCAN SAFETY SYSTEMIf your sliding door is equipped with a Stan-Guard/Omni-Scan Threshold Safety System, check thefollowin9 components daily:
Inside and outside approach sensors· Both sensors should be in place and should operateas described in steps 1 and 2 under Electronic Controls. For "one way" traffic applications, one of thesensors will shut off when the door is fully closed. The sensor should turn on when the opposite sidesensor activates this system.
Stan·Guard/Omni·Scan Threshold Sensor - The threshold Sensor is mounted on thealuminum enclosure directly above the door opening. It senses presence in the threshold zone. Thiszone covers the full width of the door opening and extends approximately 10" on either side of thethreshold.To test the system:1. Walk towards the door opening from several angles. The door should start opening when you are
about five feet from the door. The door should slide open smoothly and stop without impact.2. When the door starts to open, the Stan-Guard sensor will be activated. Walk into the threshold area
and stop. A red indicator light on the Stan-Guard will turn off when the control senses you. Stand inthe threshold zone for several seconds. The door should remain open. Continue on through theopEming and walk at least five feet from the door. After a brief delay, the door should close.
3. Turn and repeat the above zone tests by approaching the door from the opposite direction.
f you have a problem you cannot correct, turn off the door operating equipment and call your service representative.
DOORS AND FRAMES1. Chl3Ck the door area for tripping and slipping hazards.2. Chl3Ck all door panels for broken or cracked glass. There should be no bulletin boards, literature
racks, merchandise displays, or other attractions in the door area where people could be hit by thedoor.
3. Door should have safety decals properly displayed.
FOR SERVICE, CALL TOLL FREE
1-888-DOOR-444Access Technologies
203918