Need a Digital Testing Strategy?Accenture and Worksoft Explain Why.Based on research with Pierre Audoin Consultants (PAC) in EuropeFebruary 2016

Copyright © 2016 Accenture All rights reserved. 2

Your presenters today

PRESENTERS

Matthias Rasking Principal Director and EALA Testing Platform Lead

Accenture

Shoeb Javed Chief Technology Officer

Worksoft

3Copyright © 2016 Accenture All rights reserved.

RESEARCH FINDINGS

Digital is disrupting companies across every industry

More than half expect SMAC to impact business and revenue growth in the next three years

Over three quartersagree digital expansion will be their top IT priority over the next two years

Source: © PAC Digital Testing in Europe: Strategies, Challenges & Measuring Success, 2015.

Copyright © 2016 Accenture All rights reserved.

82% of companies lack a digital testing strategy.Do you have one?

Survey finding from CIO/ITD/Head of Testing of 200 companies in Europe

Fully implemented

In place but not implemented

Planned for this year

No plans yet

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RESEARCH FINDINGS

* Source: © PAC Digital Testing in Europe: Strategies, Challenges & Measuring Success, 2015.

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Key research findingsTesting organizations can use the research findings to provoke discussions with their business leadership to define a comprehensive digital testing strategy

Copyright © 2016 Accenture All rights reserved.

BUDGET89% of testing teams deal with budget pressures

QUALITY80% agree the number one testing goal is to improve quality

PRIORITIES90% cite functional and security testing as top priorities

SKILLS80% are challenged to recruit specialized skills

TOOLS65% rate internal testing tools as a key strategy

* Source: © PAC Digital Testing in Europe: Strategies, Challenges & Measuring Success, 2015.

RESEARCH FINDINGS

In Your Control

Out of Your Control

What’s the rate of change in your high velocity enterprise?

Whatever it is, testing needs to happen at the same pace

daily

weekly

monthly

quarterly

more

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The Outside-In Approach

Focus on the End User Understand how end-users use the application Create business scenarios to reflect this usage

Automate End-to-End Processes Ensure that test automation covers not just the entry application but also all back-end applications and their integrations Identify all business process variations and check them too

Scale by Using the Cloud Distribute automated testing across multiple machines to achieve scale and full coverage Use a public cloud infrastructure to spin up machines on demand and spin down when automated testing is complete

Test Continuously Having automation in place allows you to run it on-demand as well as on a daily basis Uncover problems by proactively ensuring your business processes work – find problems before your users do

APPROACH

9www.worksoft.com

Worksoft Automation PlatformHigh Velocity Intelligent AutomationU.S. Federal Agency

ApplicationsWeb applications and back-end integration with 30 state

programs

Manual Labor?The need for high program

availability and the volume of business processes makes manual testing completely

impossible.

CompanyU.S. Federal program with

more than 10 million participants and 200 plan

issuers in 30 states

Digital RiskComplex and constantly

changing program scenarios. Unacceptable tech failures of the recent past must never

happen again.

CASE STUDY 1

10www.worksoft.com

A Reusable Functional Test Automation FrameworkData-Driven Automated TestingMulti-User Scheduling Capability for Daily/Weekly ExecutionParallel Automated Test ExecutionDetailed Reporting and Notifications

Test Environments

(Multiple environments for each application

area)

Data Center #1 Data Center #2Amazon

Virtual Machines (150+) Test

Environments

(Multiple environments for each application

area)WorksoftServers

CASE STUDY 1

High Velocity Intelligent AutomationU.S. Federal Agency

11www.worksoft.com

Risk MitigationProgram wide automation

covering 400 core processes. Daily testing.

Digital Labor200,000+ hours of manual labor annually replaced by

digital labor

AutomationTesting 500,000 business

process steps in a 2 to 3 hour nightly window on 150+

Amazon servers.

QualityHigh-quality consumer

experience is guaranteed. Virtually eliminated the risk of

production defects.

CASE STUDY 1

High Velocity Intelligent AutomationU.S. Federal Agency

12www.worksoft.com

Worksoft Automation PlatformAutomated Mobile TestingFrom the Cloud

AUTOMATION FOR MOBILE

13www.worksoft.com

Worksoft Automation PlatformIndustrial Scale Automation The Richemont Story

ApplicationsSAP, Web and other

Enterprise Applications. Complex landscape with

frequent change

Manual LaborHigh operational costs and

limited availability of resources associated with manual testing. Delayed time to

market

Company€ 10 Billion Manufacturer of

Luxury Goods. Brands include Cartier, Mont Blanc, Piaget, Dunhill, Ralph Lauren, etc.

Digital RiskComplex integrated scenarios. Unacceptable risk of failure on production systems and 1740

retail shops

CASE STUDY 2

14www.worksoft.com

Worksoft Automation PlatformThe Richemont StoryResults

Risk MitigationEnterprise wide automation

with 80% business coverage of 500 core processes.

Daily testing.

Digital Labor55,000 hours of manual labor annually replaced by digital

labor

AutomationEnd to End Business Process

Validation with Worksoft Certify®

600 hours of daily testing on 30+ virtual machines

QualitySignificant reduction in

production defects

CASE STUDY 2

Copyright © 2016 Accenture All rights reserved. 15

Companies need to develop a comprehensive approach to digital testing now to avoid risk later

Testing organizations need to quickly respond to the changing marketplace with:

ACCENTURE RECOMMENDATION

An innovative testing strategy to continuously evolve and prepare for the digital disruption to business.

The right level of investment in digital testing to address exponential growth in volume, velocity and complexity in the IT ecosystem.

An intelligent resourcing strategy across business and technology to deliver high quality digital applications.

• Re-orient testing to accelerate adoption of SMAC

• Revamp approaches to performance and security testing

• Leverage new commercial models for better productivity

• Adopt DevOps and Agile for rapid and continuous delivery

• Invest in the right set of digital testing software, platforms and infrastructure with the ability to integrate traditional, open source and cloud-based testing frameworks

• Build intelligent and cognitive automation capabilities for rapid testing cycles

• Recruit specialized testing talent that can build testing systems and are not focused purely on testing execution

• Evaluate crowdtesting with the option to either develop or invest in a captive platform to augment capacity for increased flexibility

Copyright © 2016 Accenture All rights reserved. 16

Digital testing in Europe research resources

Accenture Technology Vision

Accenture Digital Disruption in Testing Pierre Audoin report

ADDITIONAL RESEARCH RESOURCES

Accenture Technology Vision 2016

Worksoft Intelligent Automation

Copyright © 2016 Accenture All rights reserved. 17

Accenture

About Accenture and Worksoft

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 358,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. To succeed in a high-velocity, software-driven world, Accenture Testing Services help companies transform testing into a continuous and efficient end-to-end quality engineering function. Accenture offers the entire breadth and depth of testing services across a broad array of applications, digital technologies and industries delivered under flexible business arrangements to help companies shape their digital future and lead their industry while delivering an exceptional customer experience. With more than 31,000 testing professionals across more than 30 delivery centers in 17 countries, Accenture serves over 1,000 testing clients across more than 40 industries. The company combines industry specialization, pioneering cognitive automation, digital leadership and cloud innovations delivered through an unmatched global network of alliances and delivery centers to power high performance.

Worksoft Worksoft® is a leading global provider of automation software for business process testing and discovery. Global enterprises use our top-ranked automation to innovate faster, lower technology risk, reduce costs, improve quality, and deeply understand their real end-to-end processes. Visit us at www.worksoft.com.