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Accela Citizen Access Renew a Patient Only Registry Card in 1

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Page 1: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

Accela Citizen AccessRenew a Patient Only Registry Card in

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Page 2: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

Applying for Renewal Patient Only Registry Card

Go to https://www.Michigan.gov/MRAonline

***If this is your first time renewing online, you must first Create an Account and Link to your existing account.

1. Enter your username OR E-mail address associated with your account.

2. Enter your password. You may click Login, or press Enter on your keyboard.

1. 2.

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Page 3: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

3. Click My Records.

4. Click the small triangle next to “Registry Cards” to view your records.

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Page 4: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

5. Click Renew Application.

6. Click Continue Application.

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Page 5: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

Complete this page only if you currently have a Caregiver

C1. If you currently have a Caregiver you will be asked if you would like to remove your caregiver at this time. If you select No you need to send in a paper application renewing with your caregiver. If you want to renew without your caregiver, select Yes. If you currently do not have a Caregiver, you will not see this option.

C2. Click Continue Application.

C1.

C2.

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Page 6: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

7. Review Patient Current Address.

8. Select Yes or No for Patient Address Change. If you Select Yes, skip to Step 8.b..

9. Click Continue Application.

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8.9.

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Page 7: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

8.b. If Yes was selected, fill in all required (*) fields.

9. Click Continue Application.

Patient New State must have “MI” in capital letters.

8.b.

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Page 8: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

10. From the drop-down menu, select the type of Proof of Residency you will use.11.a. If you select Michigan State Issued Driver’s License Number or Personal Identification, fill in the required (*) fields. **Please Note: The Driver’s License/PID number must contain the letter and no dashes or spaces.

→ If you select I’ll upload my MI Voter Reg and a valid Government Issued Document with my name and birthdate, continue to step 11.b.or 11.c. on the next page. ** Later in the application you will need to complete Steps 11.d -11.h. to upload your Proof of Residency documents.

12. Click Continue Application. **Please Note: If you receive an error when submitting your Driver License/ID info, select the “I’ll upload my MI Voter…” option and follow steps 11.b or c.

10.

11.a.

Must use the letter. No spaces or dashes.

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Page 9: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

11.b. (No Name Change) – If you do not need to change your name select No.12. Click Continue Application.

11.c. (Name Change) – If you need to change your name, select Yes. Fill in the required fields (*) with your new Name and Date of Birth. 12. Click Continue Application.

11.b.

12.

11.c.

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Only complete the steps on this page if you are uploading a Voter ID with additional document or MI ID card.

Page 10: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

13. Select from the dropdown list whether your physician will certify you online or if you will upload a copy of the paper certification.

13 a.) Type in the Michigan Physician License Number then press tab. (Physician’s info will auto populate)

14. Click Continue Application.

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Page 11: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

11.d. If you selected, I’ll Upload my MI Voter Reg and a Government Issued Document with my name and birthdate for proof of residency or I will upload my Physician Certification you will now be asked to upload those documents. Make sure your documents are downloaded to your computer or device before moving on. Click Add.

11.d.

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Only complete the steps on this page if you are uploading a Voter ID with additional document or MI ID card or a Physician Certification.

Page 12: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

11.e.1. Click Add again. You will then select the documents that are saved on your device.

11.e.2. Once you have uploaded a document it will be visible in the window. If you need to upload more than one, click Add again.

11.f. Once all documents are uploaded. Click Continue.

11.e.1.

11.e.2.11.f.

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Only complete the steps on this page if you are uploading a Voter ID with additional document or MI ID card or a Physician Certification.

Page 13: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

Please Note: Above the Save button, you can see what documents you have uploaded. If you need to add additional documents, you can click Add.

11.g. Select the applicable record type for each document you uploaded from the drop-down list.

11.h. If all documents are uploaded, click Save. Once you have saved, you will get a confirmation when the documents are successfully uploaded.

11.i. Click Continue Application.

11.g

11.i

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confirmation

Only complete the steps on this page if you are uploading a Voter ID with additional document or MI ID card or a Physician Certification.

11.g

11.h

Page 14: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

15. Review the application info, edit each section if needed and print a copy for your records. Read the Attestation, then check the Attestation Box.

16. Click Continue Application.

17. Once you have reviewed the application fee, click Continue Application.

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Page 15: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

18. Select your method of payment.

19. Click Next.

20. Fill in all Required Fields (*) for payment.

21. Click Next.Electronic Check Fields Credit Card Fields

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Page 16: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

22. Click Pay Now.

Once your payment has been successfully submitted, you will receive confirmation our application has been submitted.Write this record number on the summary you printed, or you may print this page for your records.

22.

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Write this record number on the summary you printed, or you may print this page for your records.

Page 17: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

• If you picked “My Physician will approve me online”, once the Physician receives notice of your pending application, they have 15 days to complete their portion of your application.

• If you picked “I will upload my Physician Certification”, the Michigan Medical Marijuana Program has 15 business days to review your application.

• Once your application has been processed, you will receive an e-mail from [email protected]. This E-mail may go to your Spam or Junk folder.

• You may check the status at any time by logging into the Accela Citizen Access Portal and looking under My Records. (see below)

To Review your application status:

Click Home.

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Page 18: Accela Citizen Access - Michigan · Renew Online for a Patient Only Marijuana Registry Card Author: SOM-LARA-MRA-MMMP Subject: Renew Online for a Patient Only Marijuana Registry Card

Click My Records.

Then click the small triangle next to Registry Cards.

You can then review the status of your application.

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