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ASA APPLICATIONApplication can be downloaded from http://academicservices.berkeley.eduDear Applicant:

Thank you for your interest in the Academic Services Assistant position for the 2008-2009 Academic Year. On this page, you will find information about the application process. On the second page, you will find information about the interview and training process. Please read both pages carefully before applying.

I N C L U D E D I N T H IS P A C K E T information about the application and selection process a detailed job description a three page application form a schedule grid, personal reference and worksite preference sheet which must be completed and

submitted with the application

A P P L Y I N G F O R T H E P O S I T I O NTo be eligible for this position you must:

be an enrolled UC Berkeley student have a cumulative GPA of 2.3 or higher Work-Study Students are encouraged to apply.

Your complete application packet is due by:February 8, 2008

Submit applications at Unit 1, Academic Service Center, located at 2650 Durant Ext Berkeley, CA 94720, to the Academic Service Assistant on duty.

Only complete application packets will be accepted and considered.

W H A T T O S U B M I T* WHEN YOU TURN IN THE PACKET, USE A PAPER CLIP–DO NOT STAPLE!*A complete application packet includes:The Application Print clearly or type using the attached form.Essay Please write one essay, no longer than one page, answering the following

question: What qualities and experiences do you have that would make you a

successful Academic Services Assistant?The Resume The resume should briefly summarize your work experience, achievements,

and skills, including a complete list of your software knowledge.The Transcript If you are currently enrolled as a Cal student, you must submit a transcript or

a Bear Facts copy of your grades that includes your name. If you are a first-semester Cal student, but previously attended a college, university, or community college, or if your previous educational institution was a high school, then you do not need to turn in a transcript.

Your Schedule You must complete and submit the attached schedule by crossing off all hours when you are NOT available. We will use this schedule to determine interview times.

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HIRING & TRAININGT H E I N T E RV I E WSuccessful applicants will be invited to a 40-minute individual interview with a panel of two Academic Services staff members. This will give you a chance to follow-up on items from your application packet.

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JOB DESCRIPTIONP O S I T I O N D E S C R I P T IO N

Academic Services Assistants (ASAs) work with a team of 10-12 fellow ASAs under the supervision of the Center Supervisor. During regularly scheduled shifts, Academic Services Assistants provide customer service support to residence hall students using the Academic Services Center. Academic Services Assistants help find answers to students’ questions, monitor access to the facility, complete administrative tasks, prepare advertising that promotes the Center, and lead both group and 1-on-1 tutorials on basic software applications.

Q U A L I F I C A T I O N S

Required: Strong working knowledge of word processing software and Eudora; familiarity with the Internet; minimum cumulative GPA of 2.3; aptitude for learning new software; aptitude for teaching or tutoring.

Preferred: Ability to communicate effectively, ability to maintain cooperative peer relationships, ability to work sensitively with students, teamwork oriented, dependable, attentive to detail, a strong focus on customer service, friendliness and approachability, and an ability to learn MS Word, Netscape, Photoshop, and Excel.

T E R M S O F E M P L O Y M E N T

The period of employment for this position commences WHEN HIRED and continues through the end of the 2007-2008 academic year.

Academic Services Assistants are paid a wage of $9.50 per hour. The position’s payroll classification title is Assistant I, with the working title of Academic

Services Assistant. Academic Services Assistants must be currently enrolled University of California students. Active participation in staff orientation and training is required at the beginning of each

semester. Failure to do so will result in termination of the position. During the academic year, Academic Services Assistants are expected to work regularly

scheduled shifts and additionally scheduled meetings and training sessions. Academic Services Assistants are expected to attend regular staff meetings and on-going

training sessions as scheduled by the Center Supervisor. Meetings are held Wednesdays between 6:00-7:00 pm.

Continued employment is contingent upon satisfactory job performance evaluation by the Center Supervisor with assistance from the Academic Program Coordinator.

Q U E S T I O N S ?If you have any questions about the application process, please contact Erin Wixson, Training and Staff Development Specialist for the Office of Student Development at (510) 643-8565, or ewixson@berkeley.edu. If you have a question about a particular work site, please contact the Academic Program Coordinator for that Unit.

Unit 1 & 2 Unit 2 Unit 3 Foothill Clark Kerr

Monica Cortés Emmanuel Lopez Tim Randazzo Do Quyen Tran-Taylor Michael Tran-Taylor

643-3420 642-8673 642-1727 642-2907 643-0917mmcortes@berkeley

.edue.lopez@berkeley.ed

urandazzo@berkeley

.edu dqt@berkeley.edu mdt@berkeley.edu2650 Durant Ave. 2650 Haste St. 2400 Durant Ave. 2700 Hearst Ave. 2601 Warring St.

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A. Provide assistance to Academic Services Center users during scheduled shift hours (shifts are three hours long and may fall on holidays or weekends, in the morning, afternoon, and evening):

1. Provide helpful and courteous assistance to Academic Services center users and fellow staff

2. Assist Academic Services Center users in the operation of equipment, the use of software, and the use of the Internet

3. Conduct group workshops and 1-on-1 tutorials on general computer use and specific software packages as assigned

4. Create informational handouts on computer topics for resident use.5. Refer users to computer related resources as necessary6. Maintain a working knowledge of the Academic Services Center resources

and functions

30%

B. Manage the operation of the Academic Services Center during its scheduled open hours:

1. Enforce all Academic Services Center policies and procedures2. Open and close the Academic Services Center according to operational

procedures3. Maintain security of the Academic Services Center and its equipment4. Control access to the Academic Services Center and track its use as directed

by the Center Supervisor5. Maintain waiting lists and follow waiting list policies according to operational

procedures6. Maintain a pleasant, clean, and quiet work environment for Academic

Services Center users according to procedures and supervisor expectations7. Maintain upkeep of computers by reporting all technical problems and

concerns to the Unit Supervisor.8. Create email accounts and register new users9. Submit shift reports to the Center Supervisor

15%

C. Complete administrative tasks delegated by the Center Supervisor. Tasks include, but are not limited to:

1. Creating publicity—flyers, banners, table tents, newsletters, etc.2. Cleaning computers 3. Maintaining bulletin boards4. Coordinating recycling pick-up5. Generating proposals and statistical reports6. Creating and maintaining WWW pages7. Overseeing inventory and supplies8. Administering the 1-on-1 tutorial program or workshop series

10%

D. Attend meetings and training sessions as required:

1. Attend weekly staff meetings with the Center Supervisor2. Attend fall semester training and on-going training sessions as scheduled.3. Participate in the training of other Academic Services Assistants as directed

by the Center Supervisor

5% E. Duties as assigned:1. Work in a safe and responsible manner while not putting self or others at risk.

This includes complying with applicable policies and regulations; using personal safety gear; observing warning signs; learning about potential hazards; and reporting unsafe conditions.

DUTIES

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APPLICATION FORMFull Name: ________________________ Current Positions Applying For: ______________________SID #: __________________________ Position(s) Previously Applied For: ____________________

If this is your first application for a position in Residential Living or Academic Sercvices, please completely fill out the biographical information sheet. If you have previously applyied for any position through Residential Living or Academic Services, please only fill in the biographical information below which has changed since your last application and sign under the Statement of Truth and Consent section. Make sure to complete the other portions of the application fully. Even if you have submitted this form before, you need to turn in this signed sheet with your application.

SID #: ______________ Last Name: ___________________ First Name: ________________ Middle Initial: ____

Campus/Local Address: ________________________________________________________________________Street Address City State Zip

Permanent Address: ___________________________________________________________________________Street Address City State Zip

Campus/Local Phone: _____________________________ Permanent Phone: _____________________________

E-Mail Address: __________________________________ Cell Phone: __________________________________

Major(s): ____________________________________________ Minor(s):________________________________

Current Class Status (circle one): Freshman Sophomore Junior Senior Graduate/Law

Semesters Enrolled including current – (circle one): 1 2 3 4 5 6 7 8 9+

Cumulative GPA* – Latest Transcript Available: ______________ Are you a Transfer Student? Yes No*Note: Applicants must have the minimum cumulative G.P.A. to be eligible for a position. If you do not have the position’s required G.P.A., you will be automatically dropped from the process. No exceptions. Specific requirements can be found on the job descriptions for the positions you are interested in. Individuals without a UC Berkeley GPA should leave this space blank.

Are you eligible to work in the United States? Yes No If no, why not? _______________________Note: Proof of eligibility will be required prior to employment if position is offered. No exceptions.

Have you ever been convicted of a felony/misdemeanor? Yes No Note: A background check may be required for this position.

Personal Information

Academic Information

Employment Eligibility

B I O G R A P H I C A L I N F O R M A T I O N S H E E T

Have you ever been employed by Residential Student Services Programs (which includes Housing & Dining Services) before? (circle one): Yes NoIf yes, please list your current or previous positions:

Position Supervisor Dates Employed Reason for Leaving____________ __________________ ________________ ______________________________

____________ __________________ ________________ ______________________________

____________ __________________ ________________ ______________________________

____________ __________________ ________________ ______________________________

Have you ever been employed by any other department of UC Berkeley (circle one): Yes NoIf yes, please list your current or previous positions:

Position Department Dates Employed Reason for Leaving____________ __________________ ________________ ______________________________

____________ __________________ ________________ ______________________________

____________ __________________ ________________ ______________________________

____________ __________________ ________________ ______________________________

Do you have Work Study? Yes, I have $_______________ in Work Study funds. No.

Work Study is preferred for hourly paid positions, but not required.

I certify that I have carefully read the terms of employment included in this job application packet. I also certify that all statements on this application are true and complete to the best of my knowledge and belief. If employed, I understand that any falsification of this record may be considered cause for employment termination. Additionally, I give authorization to The Office of Student Development to access my academic records to ensure that I meet the minimum G.P.A. requirement for employment. I understand that, if selected, this access to my academic records will continue throughout my employment and that I may be placed on job probation and/or subject to dismissal if I fail to remain a full-time student in good standing with the University.

The University of California is an Equal Opportunity Employer.

Applicant’s Signature ________________________________________ Today’s Date ___________________

Statement of Truth and Consent

UC Employment Information

Work Study

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Do you want to live in the residence halls next year? Yes No If yes, which one? (not required) W O R K S I T E P R E F E R E N C E

Please rate your interest in working at each of the Academic Services Centers in order of preference, from 1 to 5 (1= First Choice) in the box at the right. You may also enter a “U” for those locations that are “unacceptable” employment options for you. *While we will take your preference into consideration, we cannot guarantee that you will be placed at the unit of your choice.

P E RS O N A L RE F E RE N C EName of Reference (preferably a former supervisor or someone who can attest to your ability to do the Academic Services Assistant job)

Relationship to you Phone Number Length of time you have known the reference Y O U R W E E K L Y S C H E D U L EPlease place an “X” in all the boxes when you are NOT available (you are in class, you are working, etc.). We will be using this schedule form to help in scheduling interviews.

Mondays Tuesdays Wednesdays

Thursdays Fridays

9–10 am10–11 am11 am –12 pm12–11–22–33–44–55–66–77–88–99–1010–11

__1__ UNIT 1__x UNIT 2__x UNIT 3__x FOOTHILL__x CLARK KERR

Supplementary Information PageInformation on this page will NOT be considered during the selection process (this page will be separated from the rest of your application after submission), but is important information for us to track that we are best serving all of our students.

SID: _________________________________

Date of Birth: ______________ Gender: ___________________

Check all that apply.

Ethnic Category

E – Mexican/Mexican-American/Chicano 5 – Latin-American/Latino W – Other Spanish/Spanish American (please specify:

_________________) 2 – Chinese/Chinese-American R – East Indian/Pakistani Z – Middle Eastern/Persian B – Japanese/Japanese-American L – Filipino/Pilipino/ Filipino/Pilipino American

D – Korean/Korean-American Y – Pacific Islander G – Vietnamese/Vietnamese-American X – Other Asian (please specify: _________________) A – Black/African-American (not of Hispanic origin) C – American Indian or Alaskan Native F – White/Caucasian (not of Hispanic origin) J – Not Listed (please specify: _________________) M – Decline to State

Please check all that apply. If there was another source of information that we didn’t list, please be as specific as possible in adding it.

A. Signs at the Dining Commons B. Residence Hall Bulletin Board C. On-Campus Flyer D. Academic Center Website E. OSD Leadership Opportunities F. Academic Services Center G. Cal Jobs H. Information Session I. Peer Advising Table J. Mail-box Advertisement K. Hall Association Announcement L. Student Organization Announcement (group: _________________________) M. Tabling on Sproul N. Recommendation of a Friend O. Recommendation of a Staff Member Name: ___________________

Position: _______________ P. Email from your RA Q. Academic Services Email R. Email from an Academic Department S. Facebook Advertisement T. Theme Program Presentation U. Classroom Announcement V. Greek or Coop Presentation Z. Not Listed ___________

How Did You Learn About This Position?

UNIVERS ITY OF CAL I FORNIA , BERKELEY