academic coordinating council april 9, 2012. borrowing policy overview rationale for policy...
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Academic Coordinating CouncilApril 9, 2012
Borrowing policy overview Rationale for policy changes Problem statement Current policy/practice impacts Impacts UNC peers Academic peers Proposed borrowing policy changes Implementation schedule
Current policy (2009 to date) Faculty billed replacement cost and $15 non-
refundable one year after due date Charges regularly waived (70 faculty members
had 183 non-refundable billing fees waived 2011) Policy history
Previous library administration practice was that faculty were never billed nor charged
(http://library.uncw.edu/policies/uncw_faculty_staff_trustees)
Restores equitable application of fees and fines across patron categories
Improves access to materials for students, faculty and staff
Loan policies are not equitable for borrowing groups Faculty and staff are billed on a different schedule
than students Faculty and staff are differently charged
(replacements, fines etc.) than students Faculty and staff charges are often waived
Costs to Randall Library Compromised customer experience Inefficiencies Bottom line (escalating replacement costs+)
Inequity between borrowing groups Diminished access to materials for students,
faculty and staff 3,820 items out to 189 faculty on “long term
loan”, some items out since the 1990’s Increased Interlibrary loan costs borne by
the Library ILL requests are placed for items missing, lost, or
checked out from our collection When ILL request placed for these items, the
library pays twice
Departmental example: a summary of 4 departmentsClose look at 142 faculty fines and fees records
10 faculty in sample owed money, some incurred as far back as 2006
17 faculty in sample had charges waived 3 faculty in sample billed and paid for lost or
damaged books Currently 29 faculty members have items
checked out and owe $2,850.94
15 of the UNC system University Libraries charge faculty replacement costs and billing fees
3 UNC system libraries also charge overdue fees
10 UNC libraries do not charge overdue fees 2 UNC libraries do not state their faculty
overdue policies
9 of UNCW’s academic peer libraries charge faculty replacement costs and billing fees 3 libraries do not charge faculty at all 5 gave no information about faculty charges
Billing practice alignment Billing cycle changes Charges
Develop and implement a consistent fine and fee policy and schedule
Apply overdue fines and fees across the board
Define grace period as a part of the fine and fee policy and schedule
Develop and implement a policy and procedure for long overdue items
Transfer replacement costs for items billed to cashier’s office
Cease waiving non-refundable billing fee for faculty and staff
Implement a consistent billing cycle Billing cycle will specify the number of days
past due before a bill is issued
Present and work through the Faculty Senate for their buy-in and support
Develop a communication plan Plan will include web, print, and email
notifications Begin implementation summer 2012
