PRESENTATION OVERVIEW

• Membership Information• Areas to Celebrate• Opportunities for Improvement • Members - Leaders• Q & A

MEMBERSHIP INFORMATION

MEMBERSHIP INFORMATION

From 2003 to 2017 Ansche Chesed membership increased 27%.

431 450

521 540568 569 553

532 552 533 535566 568

591

ANSCHE CHESED IS A HEALTHY AND GROWING CONSERVATIVE SYNAGOGUE.

MEMBERSHIP INFORMATION

ANSCHE CHESED’S MEMBERSHIP HAS INCREASED DESPITE AN OVERALL DECREASE IN SYNAGOGUE MEMBERSHIP AMONG U.S. CONSERVATIVE JEWS

-21%

+27%

Ansche Chesed Membership: 2003-2017

U.S. Synagogue BelongingConservative Jews: 1990-2013

MEMBERSHIP INFORMATION

Nearly 40% of the synagogue’s membership units have joined during the past 9 years.

THERE HAS BEEN AN INFUSION OF NEW MEMBERS TO ANSCHE CHESED DURING THE PAST DECADE.

24%

15%

29%32%

Less than 4 years 5-9 years 10-19 years 20+ years

MEMBERSHIP INFORMATION

However, as in many non-Orthodox institutions, there are somewhat more females (55%) then males (45%).

THE MEMBERSHIP IS CHARACTERIZED BY OVERALL GENDER BALANCE.

55%45% Female

Male

AREAS TO CELEBRATE

Survey respondents feel a strong sense of belonging to Ansche Chesed.

AREAS TO CELEBRATE

93%85% 82% 80%

Consider SynagogueDues & Contributions

Well Invested

Proud Member &Would Recommend

Synagogue

Intend to Stay inSynagogue

Believe Synagogue isWell-Regarded in

Community

STRONGLY COMMITTED AND PROUD TO BE SYNAGOGUE MEMBERS

HIGHLY POSITIVE ATTITUDES ABOUT CLERGY AND STAFF

97% of respondents report that the clergy knows them by name.

AREAS TO CELEBRATE

89% of respondents report that the staff are friendly.

97% 89%

85% believe that Ansche Chesed’s management and operations are grounded in Jewish values.

AREAS TO CELEBRATE

JEWISH VALUES DRIVEN INSTITUTION

2%

12%

85%

Disagree

Neutral

Agree

PROGRAMMING

39%

APPROXIMATELY 4,800 PEOPLE ATTENDED 157 ANSCHE CHESED EVENTS THIS PAST YEAR.

However, only 39% of members report that “synagogue activities are very well attended.”

4,800 Attendees 157 EventsProportion of Members who Agree that “Synagogue Activities are Very Well

Attended”

PROGRAMMING

70% BELIEVE THAT ANSCHE CHESED PROGRAMS ARE “THE HIGHEST QUALITY.”

Very active members are more likely than less active members to say that synagogue programs are “high quality.”

58%71%

84%

Less Active Members Moderately ActiveMembers

Very Active Members

OPPORTUNITIES FOR IMPROVEMENT

28% 43% 29%

INSUFFICIENT SENSE OF WELCOMING

Only 28% believe that the synagogue is “welcoming.”

Agree Neutral Disagree

• It’s easy to become part of the synagogue community.

• The synagogue community is cliquish.

• At synagogue activities, people socialize only with people they know.

The “welcoming” category is based on the following survey items.

However, members who joined within past 4 years are somewhat more likely to say that the synagogue is “welcoming.”

MORE ON WELCOMING

A MINORITY OF SYNAGOGUE MEMBERS - REGARDLESS OF THE NUMBER OF YEARS THEY HAVE BEEN MEMBERS - BELIEVE ANSCHE CHESED IS ‘WELCOMING,’

35%

27% 26% 25%

1 to 4 Years 5 to 9 Years 10 to 19 Years 20+

INSUFFICIENT SENSE OF COMMUNITY

Agree Neutral Disagree

43% 28% 30%

Only 43% report that they feel part of synagogue community.

The “community” category is based on the following survey items.

• I have many close friends at the synagogue.

• I have found a group at the synagogue that feels like my community.

• I have little contact with members of the synagogue outside of synagogue services, activities, and events.

Fewer than 40% of both newer members and longer-time members believe their skills are “well used.”Newer members are somewhat less likely to say their skills are “well used” than longer-time members.

ENGAGING MEMBERS

A MINORITY OF SYNAGOGUE MEMBERS BELIEVE THEIR SKILLS ARE “WELL USED.”

26%30%

37% 39%

Less than 4 years 5-9 years 10-19 years 20+ years

COMMUNICATION CHALLENGES

84%

41%

People are Informed Decisions are Understood

MOST MEMBERS REPORT BEING WELL INFORMED ABOUT SYNAGOGUE-RELATED DECISIONS.

However, fewer than one-half report understanding the reasons behind the decisions.

ONLY 16% believe that the synagogue is gaining members and ONLY 45% believe that the synagogue’s financial situation is good.

COMMUNICATION CHALLENGES

16%

45%

Synagogue is gainingmembers

Synagogue financesare sound

In reality, Ansche Chesed is GROWING in membership and is in SOUND financial condition.

THINKING ABOUT THE FUTURE

Nearly 50% of the synagogue’s members are 60+ years old and only 12% are under age 45.

ANSCHE CHESED IS AN AGING CONGREGATION.

1%11%

41%37%

10%

18-29 30-44 45-59 60-74 75+

Synagogue leaders are much more likely than congregants to believe that lay leaders are performing well, have sufficient contact with the congregants, and that there is a healthy flow of new members on a yearly basis.

LEADERS – MEMBERS

95%82%

65%58%40%

29%

Satisfaction withLeadership

Sufficient personalcontact withleadership

Believe there is on-going healthy flow of

new leaders

Leaders

Congregants

MEMBERS’ AND LEADERS’ DIFFER SUBSTANTIALLY IN THEIR SYNAGOGUE-RELATED ATTITUDES AND EXPERIENCES

Q & A

ROUNDABLES

• Becoming a more welcoming community

• Attracting new and retaining current members

• Strengthening programming and program participation

• Accessing & Utilizing members' skills

• Improving communications with members