abu dhabi - uae al khazna tower abu dhabi - uae …...abu dhabi tel. +971 2 449 0499 +971 2 449 3497...

Abu Dhabi

Tel . +971 2 449 0499

+971 2 449 3497

Traff ic Off ices

Al Ain

Tel . +971 3 781 0616

A l Wagan

Tel . +971 3 735 2065

Tol l Free: 800 2542

e-mai l : [email protected]

www.alkhazna.ae

Abu Dhabi(HO)

P.O. Box 73343

Abu Dhabi - UAE

Tel . +971 2 696 9700

Fax. +971 2 641 7998

Abu Dhabi (Medical)

AL Khazna Tower

Abu Dhabi - UAE

Tel . +971 2 696 9700

Fax.+971 2 6969 838

Dubai Branch

P.O. Box 8953

Dubai - UAE

Tel . +971 4 2 17 3333

Fax.+971 4 256 0840

Al Ain Branch

P.O. Box 20755

Al A in - UAE

Tel . +971 3 766 1700

Fax. +971 3 766 6404

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Al Khazna Insurance company P.S.C

Established in 1996 through Royal Decree

issued by H.H. Sheikh Khalifa Bin Zayed Al

Nahyan, President of the UAE and Ruler of Abu

Dhabi, Al Khazna Insurance Company p.s.c.

(AKIC) is operating in the UAE with its Head

Office in Abu Dhabi and branches in Dubai & Al

Ain. The Company also serve its clientele

through satellite offices located at Muroor and

Al Wagan. Al Khazna is listed in Abu Dhabi

Securities Exchange.

We insure risks located anywhere in the GCC

and licensed to write all classes of insurance and

reinsurance business. The core competence of

our business is organized broadly into five

segments:

• Marine and Aviation

• Property & Casualty

• Motor

• Life & Medical

• Reinsurance

AL KHAZNA

INSURANCE

COMPANY

As Chairman of the Board of Directors,

our focus continue to be on empowering

management to drive the business to

achieve strategic goals. Throughout the last

3 years, we have developed corporate

resources to meet the changing needs of

the corporates and people.

We believe in maximizing stakeholders

value by maintaining a long term focus,

rather than thinking about ways in which

we can create short lived economic gains

each quarter, we focus on serving our

customers by delivering cutting edge

services with passion to achieve sustained

satisfaction. By providing the best

customer experience, we believe that we

are building a company that will create

more value, not just for our shareholders

but also to our customers, employees, our

business partners and Brokers.

We adhere to the highest levels of ethical

business practices, as embodied by the Al

Khazna Insurance Company’s Code of

Conduct, which provides guidelines for our

directors, managers and employees.

We think that we've created the optimal

corporate structure to realize AKIC's long-

term potential and have established the

appropriate financial controls. Clients’

satisfaction continue to be one of our prime

objectives and we provide them with wide

range of products & services.

I am very pleased that we have been able to

attract strong and diverse talent to the com-

pany. AKIC has positioned itself to provide

real values to stakeholders through

creative efforts and developing our under-

writing capacity to be your Insurance Com-

pany of choice.

Having undertaken an external review of

the company’s various processes, I am

confident that AKIC will exceed your expec-

tations at every stage of our business

relationship. Assuring you that we are com-

mitted to strong governance which we

believe is the key to maintaining the trust

that our stakeholders place in us.

Thank you for being our Partner and

helping us to build AKIC an Insurance

Company of your choice.

Chairman’s Message

Khalifa Mohammed Abdul Aziz Al Muhairi


Al Khazna took its name from

the Arabic equivalent

translation “Treasure”,

which is also the name of a

place in the Emirate of Abu

Dhabi where people have

lived for hundreds of years.

Al Khazna Insurance Company

“Your Risk Partner”


To be the company of choice for our shareholders, brokers, and policyholders.

To combine mastery in service delivery with quality products at competitive prices

and to provide the best insurance value for consumers.

Integrity

We uphold honesty in every aspect of our business.

Commitment

We are committed to uphold the Vision and Mission of the Company so as to

provide the best customer service.

Professionalism

We promote professionalism through good conduct, positive attitude and with high

ethical standard.

Quality Service

We strive to ensure customers’ satisfaction through quality service and continuous

development of new and attractive products.

Teamwork

Foster teamwork that encourages harmonious relations amongst employees.

Training and Development

We aim to provide a superior customer service by ensuring that all employees are

appropriately trained and developed.

Excellence

Our focus is to meet and exceed the expectations of our policyholders, customers

and the community.

Our Core Values

Our Vision

Our Mission


We serve our clients who are individuals, commercial establishments,

Corporates and Government organizations. Our professionals in each of the

core area of our business are available to provide Insurance Solutions to the

customers.

We believe it is important for us to know

our customers and their business - Our

staff is trained to understand the

insurance requirements of our customers. We work closely with our clients and

brokers to develop tailor made insurance

products to suit their requirements. Al

Khazna is your active Risk Partner in the

UAE market providing insurance solutions.

AKIC Insurance Company of Your Choice


Some of our clients are engaged in onshore and offshore construction business whilst

others are educational and financial institutions or business conglomerates having

diversified trading or manufacturing activities. We insure them all. Please call us and we

will visit you.

If you have a pleasure craft or fleet of vessels, our Marine Insurance experts will provide

competitively priced Hull & Machinery and P&I covers.

Your Pleasure Craft / Hull Fleet

Clients


We offer affordable and suitable

insurance policy against loss or damage to

your property whether they are your

offices, factories, educational institutions,

banks or hospitals etc. You can insure your

assets with Al Khazna against accidental

damages including the risks of Fire,

Lightning, Explosion, Riot, Strikes, Civil

Commotion, Malicious Damage,

Earthquake, Storm, Tempest, Cyclone,

Tornado, Flood, Aircraft or articles

dropped therefrom, Bursting of or

overflowing of water tanks and apparatus,

Vehicle impact and the risks of Burglary.

Are you not concerned about loss of

profit due to an interruption in your

business?

Al Khazna can provide you with a

Business Interruption insurance policy to

cover your loss of profit and/or increased

cost of working and/or or standing

charges due to a reduction in turn over

following an admissible claim under the

material damage policy such as Fire &

Perils or Property All Risks policy etc.

Talk to our professionals.

Your Property


In today’s fast growing and sophisticated business environment, use of modern tools and

technology has become necessary for survival and growth although they come with

associated risks! The way the individuals, business houses and governments of the day

doing their business have considerably changed. Financial transactions, books and record

keeping are no longer in the same old fashion and transformation to modern day practices

have come with new and challenging cyber risks!

The insurance markets around the world continue to evolve and in this context, Al Khazna is

ready to offer help in developing insurance solution against financial exposure and

reputational impact associated with Cyber risks. Call us – let us help you!

Cyber Risks


We will cover the loss of rent

payable (or rent receivable, as the

case may be) or cost of alternative

accommodation if your dwelling

become uninhabitable during the

period of house repairs following an

admissible claim under the policy.

Our Home Insurance policy will also

provide insurance protection against

your legal liabilities as Tenant for

damage to landlord’s property arising

from Fire or explosion or injury to

public/third parties and/or damage to

their properties.

Al Khazna’s Home insurance policy will cover loss or damage to home contents (furniture,

fixture & fittings, Personal effects and clothing etc.) and valuable such as jewelry whilst in

your apartment or villa that you occupy. We can also insure such dwellings if they are

owned by you or for which you are responsible for insurance under a lease agreement.

Your Home

Loss of Rent Your legal liabilities as tenant


Our motor vehicle insurance policy offers protection against loss or damage to your vehicle and its accessories and it pays compensation against your legal liabilities for damage to Property and/or injuries or death resulting therefrom to public, arising from road accidents.

We also provide tailor made insurance policies that offer added benefits such as Road Side Assistance, Personal Accident Benefits to the Passengers and the Driver of the vehicle, in addition to Car Replacement packages.

Ehsan HasbaniHead of Motor(Underwriting,

Claims & Recovery)

We exhibit leadership in all facets of our Motor operations and committed to delivering solid and high degree of competence for the benefit of our clients to ensure delightful customer service culture.

The Motor Department with its three sections Underwriting, Claims & Recovery, staffed with dedicated and experienced professionals provide high level of protection at affordable rates with broad range of optional covers. Our department offers motor insurance policies to private individuals or corporates followed by a distinguished and unique motor claims services & assistance.

Motor Vehicle Insurance

Your private & commercial vehicles


Are you worried about the risks of Terrorism? Talk to us - Our team of experts will give you

an insurance solution!

Al Khazna’s Group Personal Accident and Life Insurance policies provide round the clock

worldwide covers. Our professionals would be happy to sit with you and develop a tailor

made ‘employee benefits insurance program’. Some of the typical coverage that we offer

are: • Death due to any cause (this coverage is available under life policy only)

• Death due to accidents (Life or P. A. Policy )

• Permanent Total Disablement

• Permanent Partial Disablements

• Weekly compensation for Temporary total disablements

• Medical expenses

• Repatriation of body / mortal remains

Terrorism Risks

Your Employees


Al Khazna Health insurance policies insure you against several illnesses and guarantee

you stay financially secure should you ever require treatment. They offer you peace of

mind, eliminate all worries about treatment expenses, and allow you to focus your energy

on other important aspects of Life.

The qualified medical team (that

includes more than a dozen qualified

doctors) at Al Khazna are always there

whenever you need them with

round-the-clock Call Center and are fully

focused and trained to provide you with

the best personalized services.

We can offer you a variety of plans which

are flexible to suit your needs and your

budget. We can cater your medical insurance requirements from the lowest cadre of your

employees right up to the top executive levels. To support our plans, we have one of the

widest Networks of Providers spread all over the U.A.E. for your convenience and

comfort. We also provide Emergency Evacuation and services worldwide.

The medical and Life Department is committed in providing the need of supreme health and life insurance benefits. our focus is not only in giving the best facilities but most importantly in serving our clients’ best health needs.

Our Department consist of a group of dedicated and adept staff to cater to our clients’ demands for the best and quality service.

We know our customer desrves the best !Dr. Diana Ahmad Mahmood Abuaydah

Head of Medical & Life

MedicaI & Life Insurance

Your Health


Life Insurance is an important part of financial planning & considered as an additional

benefit under the Employee benefit package to support your family and dependents in any

unforeseen events. Furthermore, it helps to provide your family with a financial cushion just in case you are

unable to return to work. It is affordable and provides protection and security to your

family.

Al Khazna can provide this protection to your employees depending on the type of benefit

the Employer would like to provide to his employees. In addition to that we could also

provide the complete array of Personal Accident Benefits to supplement the Group Life

Cover.

Your Life


We offer you:

• Your business

• Your assets

• Your employees

• Your projects

• and your worries!

Talk to us about:

Plant All Risks / Machinery Breakdown insurance

Workmen’s compensation and Employers Liability insurance to cover your legal liability

under statute or at common law

Contractors All Risks/Erection All Risks and Third Party Liability insurance in respect of

your construction, erection works, civil engineering and/or electro-mechanical contracts

CAR-ALOP (also known as Advanced loss of profit due to delay in start-up Cover)

Public Liability, Products Liability, Products Guarantee and Products Recall Expenses

Cover

Kidnap and Ransom

Marine Cargo Insurance (Import / Export of Cargo)

Marine Hull & P&I Risks

Ship Repairer’s Liability / Builder’s Risks

Aviation ( Aircrafts and Aviation liabilities )

Loss, damage (or disappearance of aircrafts) to Hull & Spares

Aviation legal liability including Crew liability, Passengers legal liability,

Mail & Cargo legal liability

War, Hijacking & Terrorism Risks


We offer you:

Automobile Insurance

Medical Insurance

Property insurance (in respect of your buildings, furniture, fixture, fittings, machinery,

stock, inventory, stock in progress or in trade)

Deterioration of stock (loss or damage to stock in cold stores due to rise or fall in

temperature)

Business interruption insurance (protection against loss of profit, increased cost of

working and standing charges etc.)

War, Terrorism and Political violence insurance (act of terrorism, sabotage, SRCC and

Malicious damage, Insurrection, Revolution, or Rebellion, Mutiny and/or Coup d’état,

War and/or civil war)

Bankers Blanket Bond (BBB)

Loss of Money

Fidelity Guarantee (Pecuniary Loss due to an act of fraud or dishonesty of employees

Political Risks (Confiscation, Nationalisation, Expropriation, Deprivation and/or

Non-exportation)


abu dhabi - uae al khazna tower abu dhabi - uae …...abu dhabi tel. +971 2 449 0499 +971 2 449 3497...

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