This document is confidential to the Quality and Conformity Council

Proficiency Testing-Inspection Body

Abu Dhabi Quality and Conformity Council

Presented By:

Dr Rehab Al Ameri & Eng. Osama Melhem

2

Cost of lifting equipment fatality

• 2008-2009, the economic cost of injuries and illness in Australia (construction sector) AUD6.4 billion = 23.2% of operating profit (Safe Work Australia, 2012).

• In 2012, Wrightson also reported that the total cost to Washington from construction, crane-related deaths and injuries for the three years (2008-2010) was US$ 762 million.

• Direct Costs include payments for hospital, financial compensation, physician and allied services. Wrightson (2012) & Waehrer (2007)

• Indirect Costs refer to victim productivity losses, employer productivity losses and administrative cost associated with an occupational accident.

• Quality of life Costs refer to the value attributed to the pain and suffering of victims and their families together with market reputation.

3

The QCC is a council of Abu Dhabi’s regulators and industry

Source: Law #3/2009

1) 2011 budget does not include provisions for the Central Testing Laboratory or Metrology Centre

Enactment of the Abu Dhabi Quality Conformity Council

Council Composition Council Setup

Establishment Timeline

May 2009

Enactment

June 2010

Board #1/2010

September 2010 February 2011

First ServiceLaunched

Ensure that products, personnel and systems conform to relevant quality standards set by the Emirate of Abu Dhabi to achieve safety, health and environmental protection within the Emirate

Develop Abu Dhabi’s Quality Infrastructure to raise overall levels of product safety and quality, and enhance product competitiveness on local, regional and international levels through use of the Quality Mark

Adapted from QCC Enactment Law (Law #3 of 2009)

DMA

EAD

HAAD

ADFCA

ADWEA

ADNOC

RSB

DED

ESMA

ADC

ADDC

Vision

90

% o

f A

D-C

AB

s se

rvic

es

inte

rnat

ion

ally

re

cogn

ize

d

- AD-CABs serving 90 % of the needs of UAE market

- CABS recognizing the best national & international CABs to fulfill 100% of AD TrustMark and QCC stakeholders needs.

Supporting Economy

• Open new markets• Facilitate trade• Attract investment

Localizing QI-knowledge

• Supporting the creativity, invention, R&D development of the industry

• Reduce the cost and the time of QI services.

6

Incidence of Lives and Economy loss

Incompetent IBs

Man power

Machine

Materials

Methods/Rules Money

Maintenance

Tech. regulation

StakeholderMandate

Not capable forSome tests

Faulty in right Place

Customer requirement

Not competent

Expert junior Ratio issue

No regulation

Wrong or obsoletestandards

Budget restriction orCompetition vs. revenues

Absent or in properMaintenance regimen

In proper parts

Process failure 1

2

3

1

1

1

1

33 2

1

2

6Ms causes of incompetent IBs

1

Tech.Regulation59%

Inspectors training 23%

Stakeholder mandate 12%

Harmonized process6%

Solution areas

Tech.Regulation Inspectors training Stakeholder mandate Harmonized process

8

Incidence of Lives and Economy loss

Incompetent IBs

Man power

Machine

Materials

Methods/Rules Money

Maintenance

Tech. regulation

StakeholderMandate

Not capable forSome tests

Faulty in right Place

Customer requirement

Not competent

Expert junior Ratio issue

No regulation

Wrong or obsoletestandards

Budget restriction orCompetition vs. revenues

Absent or in properMaintenance regimen

In proper parts

Process failure 1

2

3

1

1

1 1

1

33 2

1

2

91% of problem solving

6Ms causes of incompetent IBs

9

Solution activities (2013-2014)

1. Technical regulation: Based on international standard ISO/IEC 17020.

2. Stakeholder mandate: Abu Dhabi Municipality mandated.

3. Technical training: Part I & Part II LEEA courses were conducted for AD IBs.

Harmonized Standards

Check List for assessment

criteria

PT for inspection

body

4. Harmonizing inspection and assessment process : Through

10

PT Program for IBs (Crane & lifting equipment accessories) September 2014.

11

Project’s teams

Started from June 2013- executed on September 2014QCC CABS:

1. Dr. Rehab AL Ameri ( Senior Specialist Conformity Assessment Body Services).

2. Eng. Osama Melhem (Senior Specialist Capability Development).

LEEA instructors:

1. Mr. Andrew Wright (Learning & Development Manager).

2. Mr. Craig Morelli ( LEEA Technical Instructor).

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Methodology

Total of 25 inspectors representing 17 inspection bodies from Abu Dhabi, with different diversity ( age, qualification, years of experience and nationalities ).

8 stations comprise with 8 items. Note book, measuring tools, pen, pencil, flash torch, lenses, certificates of each tool, report forms, cloves, sanitizer, first aid box and a written instruction on the Proficiency Testing all provided.

Each inspector will randomly inspect 2 stations. Both two stations compose of similar lifting accessories with a different design defects.

A total of 90 min given equally to all inspectors for each station.

Each inspector should thoroughly examine and provide LEEA instructors with a final report from the inspection process.

Next day, Inspectors were grouped based on the stations they previously inspected and discussion between them to identify their practice (right or wrong), gaps, stereotyping mistake and harmonizing inspection process, reporting and decisions.

Final session with LEEA instructors and QCC seniors with a delegates on common mistakes during the inspection process, constrain and challenges facing inspection body in Abu Dhabi market, solutions and recommendations

14

Results, conclusions and recommendation

15

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Re

sult

(%

)

Inspector's Ranking

Summary of over all inspectors results ranked from top to down

Correct Judgment

Faults Detection

16

38%

51% 48%

38%

50%43%

53%

42% 41%

0%

10%

20%

30%

40%

50%

60%

1-

Shac

kle

s

2-

Eye

bo

lts

3-

Wir

e r

op

e s

ling

4-

Ch

ain

slin

g

5-

Wir

e r

op

e

6-

Han

d C

hai

n B

lock

or

Leve

r H

ois

t

7-

Cla

mp

s

8-

Text

iles

9-

Co

mp

on

en

ts

Fau

lts

det

ect

ed

(%

)

Item type

(%) Faults detected by all participants / item

Average Line = 43 %

17

68% 68%

50%56% 60%

76%

64%

0%

10%

20%

30%

40%

50%

60%

70%

80%

1-

Shac

kle

s

2-

Eye

bo

lts

3-

Wir

e r

op

e s

ling

4-

Ch

ain

slin

g

6-

Han

d C

hai

n B

lock

or

Leve

r H

ois

t

7-

Cla

mp

s

8-

Text

iles

Jud

gme

nt

leve

l (%

)

Item type

(%) of correct judgment level by all participants / item

Average Line = 64 %

18

0

5

10

15

20

25

30

35

40

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Year

s o

f ex

pe

rie

nce

Inspector's Ranking

Effect of experience on judgment results

19

48

6967

0

10

20

30

40

50

60

70

Without LEEA P1 With LEEA P1 With LEEA P1 + P2

Re

sult

(%

)

Inspector

Effect of LEEA Training / Certification on the final judgment

Correct judgment (%)

20

6763

0

10

20

30

40

50

60

70

From non-accredited IB From accredited IB

Re

sult

(%

)

Inspector

Effect of Accreditation on the final judgment

Correct judgment (%)

21

Conclusions and Recommendations

• Technical Regulation is essential to complete the cycle in enhancing the competency of inspection bodies by allowing fair competent safe market.

• Harmonized check list with minimal criteria to be checked during inspection process is fundamental.

• Adopting this PT program as a tool to assess sustainability of inspector’s competency and inspection process and to give better evidence to accreditation body is highly recommended.

• Personal certification of inspectors is an essential requirement prior practicing inspection.

• Accreditation alone is not the only element that ensure competency of inspection bodies.

• Accreditation and personal certification are having a synergetic effect on the final judgment of the inspectors, however, not the only tools that can ensure the positive outcome and correct decision from inspection process.

23

References:

• ISO/IEC 17020 : 2012 General criteria for the operation of various type of bodies performing inspection

• ISO 17043/IEC: 2010 General requirements for proficiency testing.

• www.safeworkaustralia.gov.au (Safe Work Australia, 2012).

• Cowley, J.C. & Homce, G.T, 2001. Occupational Electrical Injuries in the United State (1992-1998) and recommendations for safety research: A Journal of National Institute for Occupational safety and Health, U.S.A.

• C.C.O.H.S. (2004). Canada’s National Occupational Health and Safety Resource. Vol. 2, Isssue9.

• Chen, Q & Jin, R, 2012. safety 4 Site commitment to enhance jobsite safety management and performance. Journal of Construction Engineering and Management, 138, 509-519.

• Wadick, P. 2010, Safety culture among subcontractors in the domestic housing construction industry. Structural Survey, 108-120.

• Arocena, P, & Nunez, I, 2010. An empirical analysis of effectiveness of occupational health and safety management systems in SMEs. International Small Business Journal, 398-419.

• Bureau of Labor Statistics, 2008, Crane – Related Occupational Fatalities, www.bls.gov

• www.leeaint.com/uk , LEEA standards.

• www.eams.gov.ae

• www.adm.gov.ae