about voice snap business in a box 2012

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Page 1: About Voice Snap Business In A Box  2012

ACCELERATING the smart solution enterprise

Voice Snap Software Private Limited | Copyright 2012

Customer Interaction Efficiencies form the core of smart business

About Voice Snap

Voice Snap Software Pvt Ltd was founded in 2002 by a team of seasoned IT professionals with a vision

to create innovative and relevant technology applications and solutions. With over a decade of experience

in creating hybrid applications in a variety of domains, the close knit team of Voice Snap has built an

impressive clientele and carved a niche for itself in the hosted IVR space in the dynamic communication

landscape. Today, Voice Snap has over 100,000 calls handled over its dedicated servers every month

and has a growing market presence in India and has expanded its horizons to other regions including

APAC and the Americas.

What do we do

Our strong research and development orientation helps us to focus on market requirements and changes

in the communication sphere.

Our product and application

portfolio consists of patent pending

applications as well as replicable

software products. Our “business

in a box” communication modules

integrate simple telephone lines

with mobile and web application

interfaces that are feature rich and

provide an integrated CRM

experience for the end user. Our

innovative “click to call” feature

enable the user to connect with

minimum interface via the simple

mobile phone but provide high

value IVRS, ACD, call reporting,

feedback and call monitoring. Our

solutions are a combination of IVR

design and smart technology

application that help redefine business communication.

Conferencing

& Huddle

space

Structured

reporting

Intelligent

routing

Configurable

module

Quality

monitoring

Click to call

Outbound

dialing

IVRS

Voice Snap

“Business in

a Box”

solutions

Page 2: About Voice Snap Business In A Box  2012

# 26 Unnamalai Ammal Street, T Nagar, Chennai 600 017, Tamil Nadu India

Industries we serve

Voice Snap has created a suite of products that cater to a wide industry vertical irrespective of their size,

nature of business. Our enterprise and call center solutions have been focused on improving the business

productivity by creating efficient customer interfaces.

Our innovation cell

Voice Snap understands the business bottom-line – simplifying complex business communication. This

has been our core focus from the start of our enterprise. While we deal with complex business situations

and requirements every day, our solutions have always focused on demystifying the communication

hierarchy.

Each of our solutions has been developed in-house after an extensive study of market requirements

using standard software that was designed to be scalable to adapt to the dynamic communication

technology environment.

Voice Snap for

Schools

Voice Circulars

Go green

Effective

school – parent

interaction

Voice Snap call

center solution

Intelligent IVR

Inbound

&Outbound calls

Click to call

Reporting &

Monitoring

Voice Snap “Business in

a Box”

Smart dial out & Call log

Multi-media support

Remote assistance

Conferencing & Huddle

Space

Incremental profiling