about voice snap business in a box 2012
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ACCELERATING the smart solution enterprise
Voice Snap Software Private Limited | Copyright 2012
Customer Interaction Efficiencies form the core of smart business
About Voice Snap
Voice Snap Software Pvt Ltd was founded in 2002 by a team of seasoned IT professionals with a vision
to create innovative and relevant technology applications and solutions. With over a decade of experience
in creating hybrid applications in a variety of domains, the close knit team of Voice Snap has built an
impressive clientele and carved a niche for itself in the hosted IVR space in the dynamic communication
landscape. Today, Voice Snap has over 100,000 calls handled over its dedicated servers every month
and has a growing market presence in India and has expanded its horizons to other regions including
APAC and the Americas.
What do we do
Our strong research and development orientation helps us to focus on market requirements and changes
in the communication sphere.
Our product and application
portfolio consists of patent pending
applications as well as replicable
software products. Our “business
in a box” communication modules
integrate simple telephone lines
with mobile and web application
interfaces that are feature rich and
provide an integrated CRM
experience for the end user. Our
innovative “click to call” feature
enable the user to connect with
minimum interface via the simple
mobile phone but provide high
value IVRS, ACD, call reporting,
feedback and call monitoring. Our
solutions are a combination of IVR
design and smart technology
application that help redefine business communication.
Conferencing
& Huddle
space
Structured
reporting
Intelligent
routing
Configurable
module
Quality
monitoring
Click to call
Outbound
dialing
IVRS
Voice Snap
“Business in
a Box”
solutions
# 26 Unnamalai Ammal Street, T Nagar, Chennai 600 017, Tamil Nadu India
Industries we serve
Voice Snap has created a suite of products that cater to a wide industry vertical irrespective of their size,
nature of business. Our enterprise and call center solutions have been focused on improving the business
productivity by creating efficient customer interfaces.
Our innovation cell
Voice Snap understands the business bottom-line – simplifying complex business communication. This
has been our core focus from the start of our enterprise. While we deal with complex business situations
and requirements every day, our solutions have always focused on demystifying the communication
hierarchy.
Each of our solutions has been developed in-house after an extensive study of market requirements
using standard software that was designed to be scalable to adapt to the dynamic communication
technology environment.
Voice Snap for
Schools
Voice Circulars
Go green
Effective
school – parent
interaction
Voice Snap call
center solution
Intelligent IVR
Inbound
&Outbound calls
Click to call
Reporting &
Monitoring
Voice Snap “Business in
a Box”
Smart dial out & Call log
Multi-media support
Remote assistance
Conferencing & Huddle
Space
Incremental profiling