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TABLE OF CONTENTS

Table of Contents .................................................................................................................................... 2

Handbook Disclaimer .............................................................................................................................. 5

Welcome to PT National ......................................................................................................................... 6

PT National Contact Details ................................................................................................................ 6

Third Party Partnerships ......................................................................................................................... 7

Inspire Education Pty Ltd ................................................................................................................ 7

Units of Competency – Certificate III In Fitness ...................................................................................... 8

Course Outline .................................................................................................................................... 8

PRE-REQUISITES .................................................................................................................................. 8

Course Duration .................................................................................................................................. 9

Course Requirements.......................................................................................................................... 9

Expected Mode of Learning ................................................................................................................ 9

Online .............................................................................................................................................. 9

Work Placement .............................................................................................................................. 9

Units of Competency – Certificate IV In Fitness.................................................................................... 13

Course Outline .................................................................................................................................. 13

PRE-REQUISITES ................................................................................................................................ 13

Course Duration ................................................................................................................................ 14

Course Requirements........................................................................................................................ 14

Expected Mode of Learning .............................................................................................................. 14

Online ............................................................................................................................................ 14

Work Placement ............................................................................................................................ 15

Units of Competency – Diploma of Fitness ........................................................................................... 18

Course Outline .................................................................................................................................. 18

PRE-REQUISITES ................................................................................................................................ 18

Course Duration ................................................................................................................................ 19

Course Requirements........................................................................................................................ 19

Expected Mode of Learning .............................................................................................................. 19

Online ............................................................................................................................................ 19

Work Placement ............................................................................................................................ 19

Course Fee Structure ............................................................................................................................ 23

Course Deferments, Transfers & Withdrawal ....................................................................................... 25

Course Extensions ................................................................................................................................. 25

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Cancellation and Refunds ..................................................................................................................... 26

Enrolment ............................................................................................................................................. 27

Unique Student Identifier (USI) ........................................................................................................ 27

Learner Insurance Policy ................................................................................................................... 27

Uniform Requirements ..................................................................................................................... 28

Training Environment and Delivery ...................................................................................................... 29

Hours of Study....................................................................................................................................... 30

Volume of Learning Indicator ........................................................................................................... 30

Volume of Learning Indicators ...................................................................................................... 30

Online learning .............................................................................................................................. 30

Campus based mentoring sessions and Field Visits/Workshops .................................................. 30

Live.Learn.Fitness® Clinic (work placement) Hours ...................................................................... 31

SIS30315 - Certificate III in Fitness .................................................................................................... 31

SIS40215 – Certificate IV in Fitness ................................................................................................... 31

SIS50215 – Diploma of Fitness .......................................................................................................... 31

Learner Code of Practice ....................................................................................................................... 32

PT National Staff Qualifications ............................................................................................................ 32

Online Learning Requirements ............................................................................................................. 33

Assessment system requirements: ................................................................................................... 33

The Learning Management System (LMS) ............................................................................................ 34

How to contact it support for Learning Management System Questions? ...................................... 34

Creating and Uploading Videos onto the Learning Management System ............................................ 35

Creating the Video ............................................................................................................................ 35

Computer, Android, IOS Upload ................................................................................................... 35

Recognition of Prior Learning (RPL) ...................................................................................................... 36

Learner Records .................................................................................................................................... 37

Protection of records ........................................................................................................................ 37

Retrieval of records ........................................................................................................................... 37

Archiving of Records ......................................................................................................................... 37

Academic Dishonesty (Learner Plagiarism, Cheating and Collusion) .................................................... 38

Assessment Procedures ........................................................................................................................ 39

Reassessment .................................................................................................................................... 39

Replacement Qualification/Statement of Attainment ......................................................................... 39

Disciplinary Policy for Learners ............................................................................................................. 40

AQTF Quality Indicator Service ............................................................................................................. 41

Learner Engagement and Employer Satisfaction Feedback .......................................................... 41

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Assessment Appeals, Complaints and Grievances ................................................................................ 42

Critical Incidents .................................................................................................................................... 43

Privacy ................................................................................................................................................... 44

Work, Health & Safety (WH&S) ............................................................................................................ 44

Legislation ............................................................................................................................................. 45

Changes to Regulations and Policies ..................................................................................................... 45

Terms & Conditions of Enrolment ........................................................................................................ 46

Support Network for Learners .............................................................................................................. 47

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HANDBOOK DISCLAIMER

The following handbook contains information that is current as at the date of publication. Whilst PT

National will take all care to ensure the information in the handbook is current and accurate,

changes in regulations, collage circumstances or legislation after the publication date may impact on

the accuracy of the information contained herewith.

PT National reserves the right to amend any information described in this handbook without notice.

If any amendments are done, the handbook in its updated version will be uploaded to PT National’s

website www.ptnational.edu.au and available to access as soon as practicable.

This handbook has been created as a resource for learners enrolled at PT National. This handbook

should be read in conjunction with the Policies & Procedures Manual and the information on the

internal Learning Management System (LMS) online.

Information on courses offered by PT National is provided within this handbook and should be read

prior to enrolling.

Where there are changes to agreed services, PT National will advise the learner as soon as

practicable, including in relation to any new third-party arrangements or a change in ownership or

change to existing third-party arrangements.

http://www.ptnational.edu.au/

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WELCOME TO PT NATIONAL Congratulations on enrolling into a course with PT National. You have joined a fitness ecosystem

where your qualifications as an Australian Fitness Ambassador will open many doors to new

opportunities and give you the chance to take your career onwards and upwards.

It is our aim to provide you with the highest standards of training and to develop your existing

knowledge and skills base, which will be required for your journey into the ever-evolving fitness

industry.

Our fully qualified staff are committed to take the journey alongside you, and to offer you

completely and wholly, their knowledge and expertise.

This learner handbook outlines some of the important information you as a learner will need to

know to make your learning enjoyable. Please use this handbook as a reference and starting point

and retain it for the duration of your course.

As changes or amendments are required to be made to the handbook, the latest version will be

uploaded on to our website, www.ptnational.edu.au

If you have any queries or concerns about PT National and its policies or questions arising from this

handbook, we encourage you to contact the Learner Support Officer who will be more than happy to

assist you.

Your Learner Support Officer, Janine Cameron, is here to support you throughout your study with PT

National. Janine will be your first point of contact for all matters concerning your enrolment and

learner administration services.

You can contact Janine Cameron at [email protected] or on 02 8094 1240.

We take this opportunity to wish you every success in your studies with PT National and hope that

your time with us is the start of an exciting fitness future.

PT NATIONAL CONTACT DETAILS

H142

24-28 Lexington Drive

Bella Vista NSW 2153

T: 1300 152 884

Head office: 02 8094 1240

www.ptnational.edu.au

mailto:[email protected]


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THIRD PARTY PARTNERSHIPS

Inspire Education Pty Ltd ACN: 134 907 289 ABN: 78 134 907 289 RTO: 32067 Date of Third Party Agreement: 23rd October 2017 PT National has engaged Inspire Education Pty Ltd to recruit learners on their behalf. Inspire Education Pty Ltd advertises the following through their own marketing campaigns on PT National’s behalf: - SIS30315 Certificate III in Fitness SIS40215 Certificate IV in Fitness Personal Training Course – Sprint Package As part of its Third-Party Partnership, Inspire Education collects learner enrolment information on behalf of PT National. Inspire Education subsequently provides the learner enrolment information to PT National. There is a commission paid to Inspire Education Pty Ltd by PT National for this arrangement.

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UNITS OF COMPETENCY – CERTIFICATE III IN FITNESS

SIS30315 – Certificate III in Fitness

Training Package: SIS10 Sports, Fitness and Recreation (version 3.1)

COURSE OUTLINE Unit Code Unit Description

Core Units These units are compulsory units for SIS30315 Certificate III in Fitness

SISFFIT001 Provide Health Screening & Fitness Orientation

SISFFIT002 Recognise and apply exercise considerations for specific populations

SISFFIT003 Instruct Fitness Programs

SISFFIT004 Incorporate Anatomy and Physiology Principles into fitness programing

SISFFIT005 Provide Healthy Eating Information

SISFFIT014 Instruct Exercise to older clients

SISXCCS001 Provide Quality Service

SISXFAC001 Maintain Equipment for Activities

SISXIND001 Work effectively in sport, fitness & recreation environments

Elective Units PT National through industry engagement have selected the following elective units for study

BSBRSK401 Identify Risk and Apply Risk Management Processes

HLTAID003* Provide First Aid

HLTWHS001 Participate in Workplace Health & Safety

SISFFIT007 Instruct Group Exercise Sessions

SISFFIT011 Instruct approved community fitness programs

SISFFIT006 Conduct Fitness Appraisals

SISSTC301A Instruct Strength and Conditioning Techniques

**HLTAID003 Provide First Aid is a unit of competency that must be completed by the learner in order to be awarded the

SIS30315 Certificate III in Fitness Qualification. PT National recommends that these First Aid competencies are to be

completed by the Learner prior to commencing their mandatory work placement hours – Live.Learn.Fitness® Clinic

Experience.

PT National does not train or assess the HLTAID003. These units of competency are self-attained. PT National can assist the

Learner to find an external provider, however, all fees charged for that service by the external provider will be payable by

the Learner directly.

PRE-REQUISITES 1. Learners recommended to be over the age of 18* 2. Self-attained competency – HLTAID003 provide first aid will need to be successfully completed

prior to undertaking any practical or clinic (work placement) hours 3. Interest in the Fitness Industry

*Learners under the age of 18 will require parental/guardian consent

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COURSE DURATION The total allocated time to complete SIS30315 Certificate III in Fitness is 12 months (1200 hours of

volume of learning).

COURSE REQUIREMENTS 1. Australia’s Fitness Ambassadors® uniform (learner receives at enrolment) 2. Online learning requirements and Assessment system requirements as per the Learner

Handbook 3. Basic computer and internet researching skills

EXPECTED MODE OF LEARNING SIS30315 Certificate III in Fitness is delivered Online with mandatory Work Placement hours.

Online PT National provides our learners the opportunity to study independently, collaboratively and with guided facilitation. All theory and practical components of the units of work within our Experiential Learning Modules (ELMs) and Assessment Tasks are delivered via our custom-designed Learning Management System (LMS) online. PT National will offer learners the opportunity to interact with their assigned PT National educator at our Greater Western Sydney College campus or through our various modes of communication should you be located outside of Sydney.

PT National believes in teaching future fitness professionals in the same manner that the Fitness Industry trains their clients. To enable PT National to remain current and educate in an agile learning environment, learners have the ability to participate in one on one support and small group sessions at the learner’s request. These sessions will be pre-booked by the learner by contacting their educator via email, phone or SMS to book in a session.

These sessions will address the learner’s questions on practical elements of the course or to allow learners to interact with their educators and use the time to go through queries pertaining to theory and assessments raised in the Experiential Learning Modules (ELMs).

Learners are provided the opportunity to complete practical elements of the assessment via Live Assessments with other learners and participants or via video mode.

HLTAID003 Provide First Aid is a unit of competency that must be completed by the learner in order to be awarded the SIS30315 Certificate III in Fitness Qualification. PT National recommends that these First Aid competencies are to be completed by the Learner prior to commencing their mandatory work placement hours – Live.Learn.Fitness® Clinic Experience.

PT National does not train or assess the HLTAID003. These units of competency are self-attained. PT National can assist the Learner to find an external provider, however, all fees charged for that service by the external provider will be payable by the Learner directly.

Work Placement All learners enrolled in the SIS30315 Certificate III in Fitness course will be required to complete the

Live.Learn.Fitness® clinic experience. The Live.Learn.Fitness® Clinical Experience (work placement) is

part of the learner’s course work learning and consists of 30 hours practical training and will need to

be organised and completed by the learner in their own time to work towards becoming a Group

http://ncgptnationalweb-dev.azurewebsites.net/courses/livelearnfitness

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Exercise Instructor. This includes the completion of the Live.Learn.Fitness® Logbook and guidance by

a Fitness Professional who will become your mentor over the duration of the practicum.

PT National, through their extensive industry contacts, will support the Learner, if they require, to

find them a suitable fitness facility to complete their mandatory work placement hours. This will be

at no charge to the Learner. To facilitate this assistance, the Learner is required to contact their

Trainer or the Learner Support Officer.

The Checklist of Resources Required for Work Placement (pages 10 and 11) was also developed to

provide learners with a complete list of mandatory resources they will require during the course of

their Work Placement as well as any resources required to complete any Assessment Task assigned

for each Experiential Learning Module (ELM) for that particular unit of competency.

The Live.Learn.Fitness® Logbook is available on the PT National website and should be viewed by the

learner prior to enrolment. The Live.Learn.Fitness® clinic experience has required resources that the

fitness training facility (hosting facility) and mentor must ensure are accessible to the learner in

order for the learner to successfully fulfil the requirements of the work placement.

Further clarification on the Live.Learn.Fitness® clinic experience and the logbooks can be sought in

person, by email or over the phone during your enrolment process with a PT National staff member.

The Fitness Centre or Fitness Training Facility will be known as your Hosting Facility. The Hosting

Facility is where the learner will be required to demonstrate the skills outlined in the

Live.Learn.Fitness® Clinic (Work Placement) Logbook.

In order to successfully complete the Logbook, it is the responsibility of the learner to:

1. Select a Hosting Facility that is equipped with the resources listed in the Checklist of

Resources Required for Work Placement

2. Make face to face and/or phone contact with the Hosting Facility club manager and

mentor(s) outlining the roles and responsibilities of the mentor(s) and Hosting Facility


mentor(s) to ensure that the skills required to be demonstrated in the Logbook can be

undertaken at the Hosting Facility

4. Inform the club manager and the mentor(s) of the Hosting Facility that the resources listed

in the Checklist of Resources Required for Work Placement will be utilised in order to

complete aspects of the course work and Assessment Tasks

5. Make contact face to face and/or phone contact with the Hosting club manager and

mentor(s) closer to the official date of work placement commencement

The above five (5) points will ensure that the learner and the mentor(s)/Hosting Facility have clear

lines of communication prior to and during the work placement.

This will eliminate confusion as the mentor(s)/Hosting Facility will know what resources they need to

provide, and the learner will know what resources they will need to access whilst on their work

placement.

http://ncgptnationalweb-dev.azurewebsites.net/docs/PTNational-CertIIILogbook.pdf

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Checklist of Resources Required for Work Placement

Checklist of Required Resources for Work Placement – SIS30315 Certificate III in Fitness

It is the responsibility of the mentor(s) to ensure that the resources listed below are accessible to

the learner prior to them conducting any work placement

Health & Fitness Appraisal

Heart Rate Monitor

Sit and Reach box/tools Handgrip strength tester Scales (metric) or impedance scales Measuring Tape Calculator Blood pressure machine (automatic) Stop Watch or Timer Oximeter Blood Pressure Machine - Sphygmomanometer Skin Fold/body fat Caliper Plumb line Grid Dynamometer with supporting instructions Plate Loaded Machines 45 degree/seated leg press machine Smith machine Hi pull machine Seated military press machine Low row machine Stability Training Rubber tubing/bands BOSU® Pin Loaded/Pulley Machines Leg extension machine Seated row machine Lat pull down machine Seated chest press machine Lying hamstring curl machine Assisted triceps dip machine Dual adjustable pulley machine Free weight machines Prone back extension machine Squat Rack Incline bench press with rack Flat bench press with rack Weight bench - adjustable Free weights Barbell & safety clips Weight Plates Kettlebells ranging in weight Dumbbells ranging in weight

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Accessory Equipment

Plate weight stack/rack Pull up bar/rig Aerobic Step Broom stick or PVC piping Tennis ball/mobility ball Belt/band for stretching & mobility Rubber flooring/weightlifting platform Chairs Consulting room/private area First Aid Kit Aerobics room or open floor training space Music Music Player & Speakers Cones or markers Exercise mat Foam roller Computer/laptop/tablet Photographic equipment Video analysis Step-up box Skipping rope Resistance/power bands Cardiovascular equipment Spin bike Indoor Rowing machine Stationary bike Recumbent bike Treadmill with emergency pull Stepper machine Rowing Ergometer (optional) Cross trainer/elliptical machine Functional Training Swiss/exercise ball Fit Ball TRX Suspension trainer Vipr Medicine balls ranging in weight Miscellaneous Maintenance storage cupboard with cleaning products Outdoor Recreation area

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UNITS OF COMPETENCY – CERTIFICATE IV IN FITNESS

SIS40215 – Certificate IV in Fitness

Training Package: SIS10 Sports, Fitness and Recreation (version 3.1)

COURSE OUTLINE Unit Code Unit Description Core Units These units are compulsory units for SIS40215 Certificate IV in Fitness

SISFFIT013 Instruct exercise to young people aged 13 to 17 years

SISFFIT015 Collaborate with medical and allied health professionals in a fitness context

SISFFIT016 Provide motivation to positively influence exercise behaviour

SISFFIT017 Instruct long-term exercise programs

SISFFIT018 Promote functional movement capacity

SISFFIT019 Incorporate exercise science principles into fitness programming

SISFFIT020 Instruct exercise programs for body composition goals

SISFFIT021 Instruct personal training programs

SISFFIT023 Instruct group personal training programs

SISFFIT025 Recognise the dangers of providing nutrition advice to clients

SISFFIT026 Support healthy eating through the Eat for Health Program

SISXRES001 Conduct sustainable work practices in open spaces

Elective Units PT National through industry engagement have selected the following elective units for study

BSBSMB401 Establish Legal and Risk Management requirements of small business

BSBSMB403 Market the small business

BSBSMB404 Undertake small business planning

BSBSMB405 Monitor and manage small business operations

SISFFIT024 Instruct endurance programs

SISSSTC402A Develop strength and conditioning programs

SISXCAI005 Conduct individualised long-term training programs

SISXCCS003 Address client needs

PRE-REQUISITES 1. Entry to this qualification is recommended to individuals who are over the age of 18* and who

hold a current first aid and CPR certificate and have been recognised as competent through a recognised training program or recognition process against the following units of competency: -

a. SISFFIT001 Provide health screening and fitness orientation b. SISFFIT002 Recognise and apply exercise considerations for specific populations c. SISFFIT003 Instruct fitness programs d. SISFFIT004 Incorporate anatomy and physiology principles into fitness programming e. SISFFIT005 Provide healthy eating information f. SISFFIT006 Conduct fitness appraisals

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g. SISFFIT014 Instruct exercise to older clients h. SISXCCS001 Provide quality service

2. Interest in the Fitness Industry

*learners under the age of 18 will need parental/guardian consent

COURSE DURATION The total allocated time to complete SIS40215 Certificate IV in Fitness is 12 months (1200 hours of

volume of learning).

COURSE REQUIREMENTS 1. Australia’s Fitness Ambassadors® uniform (learner receives at enrolment) 2. Online learning requirements and Assessment system requirements as per the Learner

Handbook 3. Basic computer and internet researching skills

EXPECTED MODE OF LEARNING SIS40215 Certificate IV in Fitness is delivered Online with mandatory Work Placement hours.

Online PT National provides our learners the opportunity to study independently, collaboratively and with guided facilitation. All theory and practical components of the units of work within our Experiential Learning Modules (ELMs) and Assessment Tasks are delivered via our custom-designed Learning Management System (LMS) online.

PT National will offer learners the opportunity to interact with their assigned PT National educator at our Greater Western Sydney College campus or through our various modes of communication should the learner be located outside of Sydney.

PT National believe in teaching future fitness professionals in the same manner that the Fitness Industry trains their clients. To enable PT National to remain current and educate in an agile learning environment, learners have the ability to participate in one on one support and small group sessions at the learner’s request. These sessions will be pre-booked by the learner by contacting their educator via email, phone or SMS to book in a session.

The sessions will address the learner’s questions on practical elements of the course or to allow learners to interact with their educators and use the time to go through queries pertaining to theory and assessments raised in the Experiential Learning Modules (ELMs).

Learners are provided the opportunity to complete practical elements of the assessment via Live Assessments with other learners and participants or via video mode.

15

Work Placement All learners enrolled in the SIS40215 Certificate IV in Fitness course will be required to complete the

Live.Learn.Fitness® clinic experience. The Live.Learn.Fitness® Clinical Experience (work placement) is

part of the learner’s coursework learning and consists of 40 hours practical training, and will need to

be organised and completed by the learner in their own time to work towards becoming a Personal

Trainer. This includes the completion of the Live.Learn.Fitness® Logbook and guidance by a Fitness

Professional who will become the learner’s mentor over the duration of the practicum.





Throughout the duration of the work placement the learner may select a maximum of three (3)

mentors to supervise and sign off on the skills outlined in the Logbook. The mentor must be a

Fitness Professional that holds a minimum Certificate IV in Fitness. The work placement may take

place at more than one (1) fitness centre or fitness training facility.

Before the work placement begins the learner must ensure that The Fitness Centre or Fitness

Training Facility, known as the Hosting Facility, is equipped with the essential resources necessary

for the learner to successfully complete all skills to demonstrate outlined in the Logbook.

The Checklist of Resources Required for Work Placement (pages 15 and 16) was also developed to

provide learners with a complete list of mandatory resources they will require during the course of

their Work Placement as well as any resources required to complete any Assessment Task assigned

for each Experiential Learning Module (ELM) for that particular unit of competency.


















http://ncgptnationalweb-dev.azurewebsites.net/courses/livelearnfitness

http://ncgptnationalweb-dev.azurewebsites.net/docs/PTNational-CertIVLogbook.pdf

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placement.


Checklist of Required Resources for Work Placement - SIS40215 Certificate IV in Fitness


the learner prior to them conducting any work placement.


Heart Rate Monitor

Sit and Reach box/tools Handgrip strength tester Scales (metric) or impedance scales Measuring Tape Calculator Blood pressure machine (automatic) Stop Watch or Timer Oximeter Blood Pressure Machine - Sphygmomanometer Skin Fold/body fat Caliper Goniometer Plumb line Grid Dynamometer with supporting instructions Plate Loaded Machines 45 degree/seated leg press machine Smith machine Hi pull machine Seated military press machine Low row machine Stability Training Rubber tubing/bands BOSU® Pin Loaded/Pulley Machines Leg extension machine Seated row machine Lat pull down machine Seated chest press machine Lying hamstring curl machine Assisted triceps dip machine Dual adjustable pulley machine

17

Free weight machines Prone back extension machine Squat Rack Incline bench press with rack Flat bench press with rack Weight bench - adjustable Free weights Barbell & safety clips Weight Plates Kettlebells ranging in weight Dumbbells ranging in weight Accessory Equipment Plate weight stack/rack Pull up bar/rig Aerobic Step Broom stick or PVC piping Tennis ball/mobility ball Belt/band for stretching & mobility Rubber flooring/weightlifting platform Chairs Consulting room/private area First Aid Kit Aerobics room or open floor training space Music Music Player & Speakers Cones or markers Exercise mat Foam roller Computer/laptop/tablet Photographic equipment Video analysis Step-up box Skipping rope Resistance/power bands Cardiovascular equipment Spin bike Indoor Rowing machine Stationary bike Recumbent bike Treadmill with emergency pull Stepper machine Rowing Ergometer (optional) Cross trainer/elliptical machine Functional Training Swiss/exercise ball Fit Ball TRX Suspension trainer Vipr Medicine balls ranging in weight Miscellaneous Maintenance storage cupboard with cleaning products Outdoor Recreation area

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UNITS OF COMPETENCY – DIPLOMA OF FITNESS

SIS50215 – Diploma of Fitness

Training Package: SIS10 Sports, Fitness and Recreation (release 3.1)

COURSE OUTLINE

Unit Code Unit Description Core Units These units are compulsory units for SIS50215 Diploma of Fitness SISFFIT027 Conduct Health promotion activities

SISFFIT028 Apply evidence-based practice to exercise programs

SISFFIT029 Apply anatomy and physiology to advanced personal training

SISFFIT030 Instruct advanced exercise programs

SISFFIT031 Implement injury prevention strategies

Elective Units PT National through industry engagement have selected the following elective units for study BSBFIM501 Manage Budgets and financial plans

BSBPMG522 Undertake project work

BSBRSK501 Manage Risk

CHCCOM002 Use communication skills to build relationships

CHCPRP003 Reflect on and improve own professional practice

HLTAID006** Provide advanced first aid**

SISXCCS001 Provide Quality Service

BSBHRM405 Support the recruitment, selection and induction of staff

BSBMGT502 Manage people performance

BSBMKG514 Implement and monitor marketing activities

HLTPOP402C Assess readiness for and effect behaviour change

BSBSMB401 Establish Legal and Risk Management requirements of small business

SISXCCS003 Address client needs **HLTAID006 Provide Advanced First Aid is a unit of competency that must be completed by the learner in order to be

awarded the SIS50215 Diploma of Fitness Qualification. PT National recommends that these First Aid competencies are to

be completed by the Learner prior to commencing their mandatory work placement hours – Live.Learn.Fitness® Clinic

Experience.

PT National does not train or assess the HLTAID006. These units of competency are self-attained. PT National can assist the

Learner to find an external provider, however, all fees charged for that service by the external provider will be payable by

the Learner directly.

PRE-REQUISITES 1. Entry to this qualification is recommended to individuals who are over the age of 18* and who

hold a current first aid and CPR certificate and have achieved a Certificate IV in Fitness.

2. Have at least one (1) year post qualification fitness industry experience in the application of the

skills and knowledge of the Certificate IV in Fitness.

*Learners under the age of 18 will require parental/guardian permission

19

COURSE DURATION The total time allocated to complete SIS50215 Diploma of Fitness is 12 months. This equates to 1200

hours of volume of learning.

COURSE REQUIREMENTS 1. Australia’s Fitness Ambassadors® Uniform (Learner receives at enrolment)

2. Online learning requirements and Assessment System requirements as per Learner Handbook

3. Basic computer and internet researching skills

EXPECTED MODE OF LEARNING SIS50215 Diploma of Fitness is delivered Online with mandatory Work Placement hours.

Online PT National provides our learners the opportunity to study independently, collaboratively and with guided facilitation. All theory and practical components of the units of work within our Experiential Learning Modules (ELMs) and Assessment Tasks are delivered via our custom-designed Learning Management System (LMS) online. PT National will offer learners the opportunity to interact with their assigned PT National educator at our Greater Western Sydney College campus or through our various modes of communication should the learner be located outside of Sydney. PT National believe in teaching future fitness professionals in the same manner that the Fitness Industry trains their clients. To enable PT National to remain current and educate in an agile learning environment, learners have the ability to participate in one on one support and small group sessions at the learner’s request. These sessions will be pre-booked by the learner by contacting their educator via email, phone or SMS to book in a session. The sessions will address the learner’s questions on practical elements of the course or to allow learners to interact with their educators and use the time to go through queries pertaining to theory and assessments raised in the Experiential Learning Modules (ELMs). Learners are provided the opportunity to complete practical elements of the assessment via Live Assessments with other learners and participants or via video mode.

Work Placement The Live.Learn.Fitness® Clinical Experience (work placement) is part of the learner’s course work

learning and consists of 50 hours practical training and will need to be organised and completed by

the learner in their own time to work towards becoming a Specialist Trainer and Fitness

Entrepreneur. This includes the completion of the Live.Learn.Fitness® Logbook and guidance by a

Fitness Professional who will become the learner’s mentor over the duration of the practicum.





http://www.ptnational.edu.au/courses/livelearnfitness

http://www.ptnational.edu.au/docs/PTNational-DiplomaLogbook.pdf

20

Throughout the duration of the work placement the learner may select a maximum of three (3)

mentors to supervise and sign off on the skills outlined in the Logbook. The mentor must be a

Fitness Professional that holds a minimum Diploma of Fitness. The work placement may take place

at more than one (1) fitness centre or fitness training facility.

Before the work placement begins the learner must ensure that The Fitness Centre or Fitness

Training Facility, known as the Hosting Facility, is equipped with the essential resources necessary

for the learner to successfully complete all skills to demonstrate outlined in the Logbook.

The Checklist of Resources Required for Work Placement (pages 20 and 21) for Work Placement

was also developed to provide learners with a complete list of mandatory resources they will require

during the course of their Work Placement as well as any resources required to complete any

Assessment Task assigned for each Experiential Learning Module (ELM) for that particular unit of

competency.



























placement.

21


Checklist of Required Resources for Work Placement – SIS50215 Diploma of Fitness


the learner prior to them conducting any work placement.

Human Resources Relevant personnel from hosting facility to discuss their business plan & marketing plans Consultation with host facility owner(s) or management staff to discuss risk management Access to host facilities HR Manager for consultation


Heart Rate Monitor Sit and Reach box/tools Handgrip strength tester Scales (metric) or impedance scales Measuring Tape Calculator Blood pressure machine (automatic) Stop Watch or Timer Oximeter Blood Pressure Machine - Sphygmomanometer Skin Fold/body fat Caliper Goniometer Plumb line Grid/screen Pressure biofeedback unit Dynamometer with supporting instructions Plate Loaded Machines 45 degree/seated leg press machine Smith machine Hi pull machine Seated military press machine Low row machine Stability Training Rubber tubing/bands BOSU® Pin Loaded/Pulley Machines Leg extension machine Seated row machine Lat pull down machine Seated chest press machine Lying hamstring curl machine Assisted triceps dip machine Dual adjustable pulley machine Free weight machines Prone back extension machine Squat Rack Incline bench press with rack Flat bench press with rack Weight bench - adjustable

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Free weights Barbell & safety clips Weight Plates Kettlebells ranging in weight Dumbbells ranging in weight Accessory Equipment Plate weight stack/rack Pull up bar/rig Aerobic Step Broom stick or PVC piping Tennis ball/mobility ball Belt/band for stretching & mobility Rubber flooring/weightlifting platform Chairs Consulting room/private area First Aid Kit Aerobics room or open floor training space Music Music Player & Speakers Cones or markers Exercise mat Foam roller Computer/laptop/tablet Photographic equipment Video analysis Step-up box Skipping rope Resistance/power bands Cardiovascular equipment Spin bike Indoor Rowing machine Stationary bike with Heart Rate sensors Recumbent bike with Heart Rate sensors Treadmill with emergency pull with Heart Rate sensors Stepper machine with Heart Rate sensors Rowing Ergometer (optional) Cross trainer/elliptical machine with Heart Rate sensors Functional Training Swiss/exercise ball Fit Ball TRX Suspension trainer Vipr Medicine balls ranging in weight Hydraulic Resistance Machines Hydraulic exercise machines Eg: hydraulic seated leg extension, standing hack squat machine Miscellaneous Maintenance storage cupboard with cleaning products Outdoor Recreation area

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COURSE FEE STRUCTURE 1st October 2018

Course Payment Type Course Fee Details

Cert III in Fitness (SIS30315)

Upfront

$1,690

$500.00 deposit upon enrolment (submission of the enrolment form). Remainder $1,190.00 due upon completion of the 10-day cooling off period.

Payment Plan

$2,190*

10% deposit of $219.00 then the remainder $1,971.00 to be paid off fortnightly over 6 months. This equates to approximately* $151.62 per fortnight *Includes $500 administration fee *Ezipay’s administrative fees and charges are separate and added to the fortnightly amount by them

Cert IV in Fitness (SIS40215)

Upfront

$2890

$500.00 deposit upon enrolment (submission of the enrolment form). Remainder $2,390.00 of the fee is payable in two (2) further instalments: - 1. $1,195.00 by completion of the 10-day cooling off

period 2. $1,195 due upon orientation

Payment Plan

$3,390*

10% deposit of $339.00 then the remainder $3,051.00 to be paid off fortnightly over 6 months. This equates to approximately* $234.69 per fortnight. *Includes $500 administration fee *Ezipay’s administrative fees and charges are separate and added to the fortnightly amount by them

Diploma of Fitness (SIS50215)

Upfront

$3790

$1,000.00 deposit upon enrolment (submission of the enrolment form). Remainder $2,790.00 of the fee is payable in two (2) further instalments: - 1. $1,395.00 by completion of the 10-day cooling off

period 2. $1,395.00 due upon orientation

Payment Plan

$4,290*


Personal Training Package – Sprint 8 pre-requisite units awarding a Statement of Attainment plus full SIS40215 Certificate IV in Fitness

Upfront

$3790



Payment Plan

$4,290*


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Course Fee Structure – continued:

Australia’s Fitness Ambassadors® Pathway SIS30315 Certificate III in Fitness and SIS40215 Certificate IV in Fitness

Upfront

$4,290



Payment Plan

$4,790*


Recognition of Prior Learning (RPL)

Upfront $250.00 per qualification

The fee for RPL is per qualification. If all three qualifications are to be assessed, a special discounted fee of $700.00 is charged. If partial RPL is granted, applicant will incur a standalone fee of $295.00 for each module to be enrolled in.

* As required by the Australian Quality Skills Authority, ASQA, PT National does not collect more than $1500 in advance for any Learner enrolment. This ensures that fee protection measures are not required. *All contracts upon enrolment receive a ten (10) day cooling off period. *Any monies received will remain in the PT National holding account during the ten (10) day cooling off period. *PT National uses a third-party payment service provider; Ezipay. The payment process may incur additional fees. The

learner will be advised upon enrolment if additional fees apply.

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COURSE DEFERMENTS, TRANSFERS & WITHDRAWAL Learners may apply for deferment submitting a request no later than 7 days prior to commencement of the course. Fees will be held in trust for a maximum of 1 year from the date of course deposit receipt. On expiration of this period, any funds not utilised in continuing training will be retained by PT National. PT National will provide learner support to discuss reasons for the withdrawal of a course, as no refund is available for the cancellation of enrolments after the commencement date of delivery. Additional support may assist the learner in discovering ways PT National can assist the learner to complete the course they are enrolled in. A Withdrawal Application Form will need to be completed and submitted.

COURSE EXTENSIONS There is a set date by which you must complete your course; an expiry date. The expiry date on all three (3) qualifications is 12 months from the date of enrolment. If you are unable to complete your course before your expiry date, you are eligible to purchase one course extention. For Certificate III you can purchase a three or six month extension. For Certificate IV and Diploma you can purchase an extension for for three months, six months or 12 months. All extensions must be requested in writing to the Learner Support Officer. A course extension must be purchased prior to the expiry date of the course. The extension will be calculated from the expiry date. If a learner is behind in their payment plan, they will not be granted an extension.

The cost for an extension is:-

3 Months $395.00

6 Months $595.00

12 Months to be determined following discussion with PT National

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CANCELLATION AND REFUNDS All contracts of enrolment incur enrolment fees and cancellation fees with all agreements receiving a ten (10) day cooling off period, if the learner chooses to. Special consideration is defined whereby an enrolled learner at PT National experiences ongoing or episodic circumstances affecting their studies resulting in failure to complete the course or units of work. Learners may be eligible for special consideration and a refund in full or in part of their course fee. This decision will be at PT National’s discretion. Learners are required to complete and submit a Special Consideration Application Form after consultation with PT National’s Learner Support Officer. A review of a learner’s application under this feature will occur within ten (10) working days of receipt of the appropriate documentation. As PT National is an online training facility, there are no refunds offered for inability to attend any face to face workshops run by PT National. All workshops will be recorded and available to view by any learner in their Learner Portal, 24 hours after the workshop date.

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ENROLMENT PT National will NOT tolerate discrimination in any form and at all times will comply and encourage equal opportunity and anti-discrimination legislation. Learners can enrol without worry of discrimination, race, religion, culture or beliefs. There may be pre-requisites before commencing a course due to health and safety for example the completion of a pre-screening health questionnaire if the learner has disclosed any injury or medical issue which may hinder the completion of the course work or assessments. If a learner discloses during enrolment that they have specialised learning needs, PT National will endeavour to prepare a Personalised Learning Plan to assist the learner throughout the course. The Trainer and/or Assessor will be advised of the requirements for the learner to ensure their mentoring and support is structured to further assist the learner. Clause 1.7 The Training Package recommends learners to be over the age of 18 in order to enrol, therefore, learners under the age of 18 years of age must have a parent or guardian to complete the enrolment form and to facilitate payment. The parent or guardian will be required to sign off enrolment by providing the following proof of identity whereby: -

Identification must be current and include at least one type of photographic ID AND identification that contains a signature and date of birth Example: Current Australian Passport or Current driver photo licence issued by an Australian state of territory.

UNIQUE STUDENT IDENTIFIER (USI) All learners must supply PT National with a Unique Student Identifier (USI) upon enrolment. This is a national requirement. To enrol in a course in recognised training (Vocational Education and Training) a learner is required to obtain a USI. The USI links to an online account which holds all records of training and results that you have completed from 1 January 2015 onwards. For more information on a USI or how to apply for such code, please see the National Unique Student Identifier Policy.

LEARNER INSURANCE POLICY All learners must apply for a Student Insurance Policy with Fitness Australia. The insurance policy provides cover for a Leaner whilst under direct or indirect supervision. Direct Supervision is constituted to be supervision that is provided by an experienced Fitness professional and is provided as a one to one relationship with the Learner. Indirect Supervision is accepted when the Fitness Learner is within the vicinity of an experienced Fitness Professional. The Student Insurance Policy with Fitness Australia is free until the learner completes their Certificate III or IV or Diploma of Fitness. The cover expires after 12 months. After this period, the learner will need to provide Fitness Australia with a letter from PT National confirming they remain a student. Direct access to Fitness Australia and their student insurance can be found at: http://fitness.org.au/articles/student-services/free-student-insurance/54/189

http://fitness.org.au/articles/student-services/free-student-insurance/54/189

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UNIFORM REQUIREMENTS

Learners are encouraged to wear plain black shorts, tights, tracksuit pants or pants, along with suitable sport’s t-shirt. These items are not provided by PT National, however, they encourage the learner in understanding appropriate dress codes that are professionally recognised within the fitness industry. The learner will be required to wear sneakers or athletic shoes to comply with Work, Health & Safety (WH&S) requirements. No thongs, or open toe shoes will be permitted. Learners enrolling into PT National’s Australia’s Fitness Ambassadors® Pathway will receive an Australia’s Fitness Ambassadors kit which includes:

• trainer shirt

• drink bottle

• gym bag Learners enrolled in the Australia’s Fitness Ambassadors® Pathway are encouraged to wear the trainer shirt during video or live assessments. Learners who wish to purchase PT National clothing and items during their course of study can do so by contacting the Head Office on 02 8094 1240. Prices include delivery throughout Australia.

Item Cost

Training Shirt $25.00

Trainer Shirt $45.00

Drink Bottle $18.00

Gym Bag $65.00

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TRAINING ENVIRONMENT AND DELIVERY For those learners enrolled in our courses, all practical sessions (workshops) and live assessments will be carried out at PT National’s premises at Bella Vista or field visits offsite suitable to the nature of the workshop conducted. The training environments provided by PT National is of the highest standard with all the essential resources and equipment to meet the requirements of the SIS 2.0 Sport, Fitness and Recreation Training Package. Both learners and staff members are issued with the necessary course material. All essential equipment required for practical sessions or day to day training will be provided. PT National’s staff are encouraged to discuss training resources with the learners and to listen to any suggestions they may have. Throughout the learner’s time with us there may be occasions that the learner will accompany their educator through various gymnasiums and fitness training facilities. This will enable the learner to identify clearly the differences of each. These will be referred as field visits or workshops throughout the course. Learners will be expected to evaluate training through a variety of methods which could include but not limited to: -

• Group discussions

• Interviews

• Surveys

• Questionnaires, and

• Informal discussions. All course work and learning resources will be available from the Learning Management System (LMS) online. Staff members may invite other PT National staff to observe their training delivery as part of their own professional development in relation to delivery and assessment. All evaluations/surveys/questionnaires are designed to establish and maintain the highest possible standards of training. PT National read, analyse, and discuss all recommendations made by learners (where relevant) to assist us in improving the quality of services provided to learners.

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HOURS OF STUDY VOLUME OF LEARNING INDICATOR

Volume of Learning Indicators The Australian Quality Framework (AQF) stipulates the amount of time it is expected to take for a learner to gain a qualification at different levels. It includes all activities a learner does to achieve a qualification. It is expressed in equivalent full-time month/years and hours. The hours include all course work within our Experiential Learning Modules (ELMs) and Assessment Tasks and may also include workshop time, research, projects, field visits, and self-study. Certificate III in Fitness 12 months (1200 hours – 2400 hours) Certificate IV in Fitness 12 months (600 hours – 2400 hours) Diploma of Fitness 12 months (1200 hours – 2400 hours)

Online learning All learners will be required to successfully complete the required tasks within the Learning Management System (LMS) online. By doing this, learners are taking ownership of their learning, managing the process, seeking guidance from PT National’s assigned trainers and assessors, and liaising with medical and allied health professionals.

Campus based mentoring sessions and Field Visits/Workshops All learners enrolled at PT National are offered support and mentoring sessions that are Campus based. This may cover practical sessions surrounding theory elements or discussion regarding further education within the Fitness industry. These offered mentoring sessions will support their online learning and provide learners the opportunity to interact with PT National’s educators and assessors, while investigating components of the course that require further explanation and support to them on an individual basis.

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Live.Learn.Fitness® Clinic (work placement) Hours The Live.Learn.Fitness® clinic (work placement) experience will need to be completed by the learner in their own time to work towards becoming a Fitness Instructor, Personal Trainer or Specialist Trainer depending on the course they are enrolled. Legitimate work-based learning gives learners as opportunity to gain experience in the work place. Under the Fair Work Act 2009. In order to participate in PT National’s Live.Learn.Fitness® clinic experience the following applies:

• The learner is not paid a wage

• It is a requirement of an Australian based education or training course

• It is authorised under a law or administrative arrangement of the Commonwealth, a State or Territory.

A learner in an arrangement that meets all of these criteria is not covered by the Fair Work Act; is not entitled to the minimum wages and other entitlements provided in the National Employment Standards and any applicable modern awards or agreement. Further information can be found at fairwork.gov.au/pay/student-placement-and-unpaid-work/pages/student-placements-work-experience-and-internships.aspx Learners gaining work experience are considered to be workers under Work Health and Safety (WHS) law. Provisions of law relating to worker and employer responsibilities apply. Learners should be inducted and supervised to ensure compliance.

SIS30315 - CERTIFICATE III IN FITNESS The Volume of Learning for a Certificate III in Fitness is 1200 hours

• 30 hours of work placement

• 1170 hours of online delivery via our online portal – Learning Management System

SIS40215 – CERTIFICATE IV IN FITNESS The Volume of Learning for a Certificate IV in Fitness is 1200 hours



SIS50215 – DIPLOMA OF FITNESS The Volume of Learning for a SIS50215 Diploma of Fitness is 1200 hours:



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LEARNER CODE OF PRACTICE The Learner Code of Practice Policy has been established to ensure good communication and a helpful learning environment between the learners and Staff from PT National. A core value of PT National is respect. PT National’s expectations are the same as you would find in the workplace. All Learners are expected to:

• Demonstrate respect to all learners and staff members and behave in a thoughtful, caring and responsible manner. PT National does not tolerate discrimination, harassment or abusive language

• Respect the well-being and property of the other learners and staff members of PT National, treating all PT National property with care

• Follow any reasonable instructions given by a member of the PT National staff

• Avoid behaviour that could damage the good name of PT National. This includes, but is not limited to posting images or words online which may give a bad impression of PT National, its learners or staff members

• Observe at all times, PT National’s Health and Safety regulations and pay attention to the learner’s own and other people’s health and safety

• Attend all field visits/workshops punctually and trainers should be notified immediately whenever attendance at arranged sessions and meetings is delayed or not possible.

More information and details on PT National’s code of practice and the possible repercussions of noncompliance can be found in our Learner Discipline Policy.

PT NATIONAL STAFF QUALIFICATIONS Educators, trainers and assessors are kept up-to-date with any changes in the fitness industry and are required to attend relevant seminars, conferences and training sessions as part of their professional and personal development. PT National is committed to a high standard of training through association with high quality trainers and assessors with:

• A Certificate IV in Training and Assessment (TAE40110) or its equivalent

• Appropriate qualifications in their profession, all Educators at PT National hold the most current Diploma of Fitness qualification

• Appropriate qualifications and or Fitness industry experience within any of the practical subjects delivered by PT National

• If a staff member does not hold the minimum experience or qualification, then they will be under the direct supervision for any training or assessment by a PT National staff member who holds relevant qualification(s) until they have acquired relative qualification(s)

• Currently employed and working within the Fitness Industry. This may include but is not limited to:

• Group Fitness Instructor

• Personal Trainer

• Gymnasium or Fitness Manager

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ONLINE LEARNING REQUIREMENTS All learners studying with PT National will be required to access many online learning resources via our Learner Management System (LMS), this may include: -

• Video presentations

• Interactive learning activities

• Downloadable fact sheets, workbook and resources

• Electronic Assessments PT National recommends all learners have basic computer literacy skills including but not limited to:

• Browsing the internet

• Downloading documents

• Edit and saving Word & Excel documents

• Uploading of documents

• Writing/Reading emails

• Sending emails with attachments

PT National recognises that for leaners on a personalised plan due to disability or special needs, may need to engage in further assistance at our College Campus or receive technological support from PT National’s IT Department. Contact your Learner Support Officer for advice on how to access this support. All resources can be viewed using portable devises such as PC’s, iPads, Smart Phones, Android tablets. Assessments must be submitted via the Learning Management System (LMS) online using a personal computer. The Learning Management System will advise what format each assessment is required to be in (e.g. Word, Excel, PDF, Video).

System Requirements:

To ensure a learner is able to have the best possible learning experience, PT National recommends a

learner have the following minimum system requirements:

• Internet connection (compulsory)

• Browsers: IE9, IE10, IE11, Firefox, Safari, Opera, Chrome

• Microsoft Office (or equivalent)

• Adobe Acrobat Reader

ASSESSMENT SYSTEM REQUIREMENTS: To ensure a learner can successfully complete assessments, PT National requires all leaners have access to a camera with video and audio recording capabilities. However, if this is not the case, they may access to PT National’s Live Assessment opportunities with an Assessor at our College Campus. Any camera can be used, as long as the Learner is clearly identifiable. If a learner does not have access to a camera, there will be one available for use on-site at our College Campus. Please contact PT National if you wish to make a booking to use the on-site camera. Please see our Facilities, IT and Fitness Equipment Usage Policy. All recorded videos will be uploaded via the Learning Management System (LMS) online, a file-size limit of 100MB applies. If your video is beyond this size, please use available software to compress the video. We recommend using Any Video Converter Free (http://www.any-video-converter.com/products/for_video_free/).

http://www.any-video-converter.com/products/for_video_free/

http://www.any-video-converter.com/products/for_video_free/

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THE LEARNING MANAGEMENT SYSTEM (LMS) The Learning Management System (LMS) online is a custom designed online learning platform for learners studying with PT National. The Learning Management System (LMS) online is for all learners. From enrolment, learners can access the portal and utilise the functions within it. It will be the host for a library of information, video presentations, workshop recordings and other tools to aid your learning.

HOW TO CONTACT IT SUPPORT FOR LEARNING MANAGEMENT SYSTEM

QUESTIONS? If you have any Learning Management System queries or concerns, our IT Support is available to help. You can submit a request at any time by emailing [email protected] Alternatively, during business hours, you can contact them on 02 8094 1240. If it is an emergency outside of business hours, all learners have access to their trainer/s and other PT National staff’s contact details including mobile phone numbers and email addresses, these will be given to learners upon enrolment. Remember, any course content queries, however, must be directed to your educators and trainers not IT Support.


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CREATING AND UPLOADING VIDEOS ONTO THE LEARNING

MANAGEMENT SYSTEM CREATING THE VIDEO Some mobile phones offer the option "Photo" as well as "Video". If you have the option "Video" on your device, please follow the steps described as below. For any further information about your mobile phone, please refer to the manual delivered with it. Step 1 Turn on your mobile device and select the position "Video". Press the button "Rec" to start the recording and then "Stop" to end it. Step 2 Once your video has been recorded on your mobile device, you can download it on your computer with the appropriate cables delivered with your device OR upload directly from your device onto the Learning Management System. Select the position "Transfer" on your mobile device. This will allow you to transfer the files (photos, videos, audio) to your computer and/or directly onto the Learner Portal. Important There will be no need to edit your video footage. The photos, videos and audio files are evidence of your skills of competency and NOT designed to assess your videography or editing skills. However, be sure to test the audio of the recording prior to conducting the assessment. It is recommended that it is completed in a quiet area and the video recording device is placed on a tripod or flat surface for stability.

Computer, Android, IOS Upload To get started uploading videos into the Learning Management System from your desktop, follow the steps below: 1. Sign into the Learner portal 2. Select the Video to upload from your computer 3. Drag and Drop the new files OR Click/Touch to Upload 4. The file will move into the Upload Queue where it can be attached to the relevant Unit of Work OR 1. Locate the Unit of Work you are currently studying 2. Click the Upload button by locating the video on your computer 3. Be sure to select that it is your Own Work Use Wi-Fi to transfer your video files, as they may require large amounts of Internet data to upload the video into the Learning Management System. Go to your Settings to modify the type of connection used to upload videos. Use this setting to restrict uploads to Wi-Fi only. It may take several minutes to upload your video file, as it may be a large file. Be sure to label your file for your assessor. You may choose to delete the video from your phone or device once you have received notification that PT National received your video.

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RECOGNITION OF PRIOR LEARNING (RPL) PT National recognises AQF qualifications and Statements of Attainment issued by other Registered Training Organisations (RTO’s) within Australia, and competencies currently held regardless of how, when or where the learning occurred. Learners who have completed appropriate training or through prior learning and experience, have gained the required skills and competencies required for the modules of the course, may be granted credit upon validation of that claim. If you think this applies to you, may make an application for RPL by applying online via our Enrolment Page on the PT National website. On the enrolment page, you will select RPL and more specifically the modules you want assessed. It clearly outlines the process involved and the evidence required to submit. For step by step instructions how to apply for RPL please see PT National’s Instructional Steps for RPL. The full cost of the RPL process is calculated on a case by case basis as it takes in to account how many modules you are applying for assessment. Within the Course Fee Structure, the fee for RPL is shown per qualification: - SIS30315 Certificate III in Fitness $250.00 SIS40215 Certificate IV in Fitness $250.00 SIS50215 Diploma of Fitness $250.00 RPL all three (3) qualifications for $700.00 If partial RPL is granted applicant will incur an additional standalone fee of $295.00 for each module to be enrolled in. For further information on RPL and whether you may qualify, you can contact our RPL Assessor on 02 8094 1240. Please note, the RPL Application process can take up to 14 business days to process. Once the RPL Assessment is finalised and the applicant notified, there will be no re-submissions permitted.

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LEARNER RECORDS PT National manages the learner records to ensure their accuracy, currency and integrity. Retention of records: All records relating to learners will be retained and maintained via the Student Management System (WiseNET) for a minimum period of 30 years. An example of the kinds of records (but not limited to) that could be kept are: -

• Assessment outcomes (incl. RPL)

• Unit of competency attainment and assessment results

• Complaints appeals and grievances

• Enrolments

• Fees paid

• Personal details

• Trainer notes Learner’s assessment results (hardcopies) will be scanned and saved in the learner’s file through WiseNET. All electronic copies will be saved in WiseNET also.

PROTECTION OF RECORDS

The Student Management System (WiseNET) will be protected with security passwords to maintain privacy and confidentially and will be stored electronically on an external server to prevent damage or loss.

RETRIEVAL OF RECORDS Learners will have access to their academic progress/history at any time throughout their period of study at PT National. This is facilitated through the learner administration portal via Wise.Net. Learners are able to request printouts of their course progression (Statement of Attainments), assessment feedback and results. PT National is committed to efficient and effective assessment and reporting timelines of a ten (10) business day turn-around policy which will be clearly outlined in the Learner Handbook. It is PT National’s policy that Information will not be supplied to a third party without the permission of the learner concerned, unless required by law to do so.

ARCHIVING OF RECORDS Following the minimum period for assessment record retention, the student files will be archived in a secure and logical way that allows for future access if required. For more information in relation to the Learner Records Management, please see the Learner Management Records Policy.

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ACADEMIC DISHONESTY (LEARNER PLAGIARISM, CHEATING AND COLLUSION) PT National is committed to academic integrity, honesty and high standards of ethical behaviour. Therefore, plagiarism, cheating or collusion in any form are unacceptable and will be acted upon appropriately. Learners are expected to act honestly at all times and only submit work that is their own, or that has been appropriately referenced and includes acknowledgements of all texts and resource materials used that is not their own. Learners and staff members have a responsibility to ensure they understand how to correctly acknowledge and quote references and resources so as to minimise the incidents of plagiarism and cheating and the allegations of such. A staff member who suspects’ academic dishonesty has occurred will take appropriate steps to support their allegation and promptly report information to the Learner Support Officer. The Learner Support Officer will then, in consultation with the Director of Education, decide whether the academic dishonesty was intentional or unintentional. Where a learner is found guilty of academic dishonesty, they will be reported, and disciplinary actions will be enforced based on the Learner Disciplinary Policy. For more information, please refer to the Academic Dishonesty Policy.

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ASSESSMENT PROCEDURES PT National ensures that all assessments are flexible, fair, reliable and valid. Where a learner has highlighted to PT National prior to enrolment that assistance may be required in areas relating to asssessments, PT National will introduce the learner to a personalised plan (PP) which will endeavour to as well as aid their learning, modify the assessment process to best suit their needs. PT National is committed to supporting all learners through the assessment process and to obtain a successful qualification completion. Due to the physical nature and mobility requirements of the fitness components of the Experiential Learning Modules (ELMs), learners are encouraged to advise their Trainer if they are injured or cannot safely demonstrate correct exercise and spotting techniques for participants during study and assessments. If this is the case, learners can lodge a Special Consideration Form for PT National to review and possibly modify components of the assessment task.

All assessment submissions and attempts will remain in possession of PT National as evidence of assessment participation. Leaners may request copies of assessments by submitting a request in writing to their educator. Assessment Results (hardcopies) will be retained for a period of 12 months, records of their results are maintained in the Student Management System (WiseNET) for 30 years. No person other than key staff members will be able to authorise access to learner’s records. The learner can authorise in writing for a third party to view their record. This will be authorised by the Director of Learning or his delegate. For further information on PT National’s Assessments, please see Assessment Policy.

REASSESSMENT If a learner is unable to complete an assessment due to medical reasons or needs to request for special consideration, PT National will require completion of a Special Consideration Application please see the Special Consideration Policy for more detailed information. PT National must be satisfied that a learner’s circumstances are beyond their control (i.e. if a situation occurs which a reasonable person would consider is not due to the learner’s action or inaction, either direct or indirect, and for which the person is not responsible). Learners will be permitted a total of three (3) attempts for all assessment tasks (initial attempt plus 2 resubmissions/resits). Some assessment items are divided into distinct activities and therefore if a learner is unable to achieve a satisfactory result for one activity or more, it is at the discretion of the educator as to whether the learner must resubmit the entire assessment item or only the activities where a satisfactory result was not achieved. Any assessment that is deemed Not Yet Competent will incur a resubmission fee for re-marking. Following the 2nd attempt, any further attempts will have a resubmission fee of $50 and is non-refundable. This fee must be paid prior to the reassessment being conducted.

REPLACEMENT QUALIFICATION/STATEMENT OF ATTAINMENT If a replacement qualification testamur and/or a statement of attainment is requested a $35.00 fee plus postage is incurred. For more information, pease see National Qualification and Statement of Attainment Issuance Policy.

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DISCIPLINARY POLICY FOR LEARNERS PT National expects the highest professional standards from both learners and staff to promote and encourage harmony within the learning environment. Learners and staff are expected to be considerate of other learners and staff and maintain a consistent, professional attitude throughout their course. A core value of PT National is respect. PT National’s expectations are the same as you would find in the workplace. As a PT National Learner, you will follow our Code of Practice. Breaches the code of conduct ay result in disciplinary action being taken against the learner/s. Breaches can include but are not limited to:

• discrimination, harassment or abusive language

• bullying

• failure to meet attendance requirements

• theft or wilful damage of property Learners at all times must maintain appropriate behaviour and follow PT National Rules and Code of Conduct. Penalties for breaches of rules or unsuitable behaviour, will be imposed depending on the nature and severity of the breach. Discipline for breaches of the Code of Practice or misconduct could result in the following, but not limited to: -

• Warnings informally or formally and kept on file

• Referral to a professional for counselling

• Repeating assessments

• Suspension For more information on this, please see the Learner Discipline Policy.

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AQTF QUALITY INDICATOR SERVICE Learner Engagement and Employer Satisfaction Feedback At PT National, we, like all RTOs, will be responsible for gathering learner and employer satisfaction data. The learner and employer surveys are to be submitted to AVETMISS annually on 30 June, for reporting on January to December of the previous calendar year. A compulsory survey to be conducted is the AQTF Learner Engagement Questionnaire. The questionnaire will be provided to the learner at completion of their course. This will form part of PT National’s AQTF Quality Indicator Service (AQIS). Learners will be informed that the Learner Engagement Questionnaire is a mandatory document for PT National to maintain registration as a Registered Training Organisation, they will also be made aware that we are responsible to collate the data and submit to the relevant governing body. A learner cover letter will accompany the questionnaire.

• The Learner Engagement Questionnaire Letter

• The Learner Engagement Questionnaire. In the case where training was conducted for an organisation (eg: National Rugby League for its club players), employers of the organisation will be required to complete the Employer Satisfaction Questionnaire. This will be completed within the reporting year for enrolments of its employers. An Employer cover letter will accompany the questionnaire.

• The Employer Engagement Questionnaire

• An Employer Engagement Questionnaire letter. The information gathered from the learner feedback surveys, Learner Engagement Survey and the Employer Questionnaire will form part of PT National’s Quality Indicators for continuous improvement. This evaluation information will include, but is not limited to, quality and performance indicator data, validation outcomes, client trainer and assessor feedback and complaints/appeals. This data will form part of PT National’s Strategy Planning Days and any outcomes will be embedded into our teaching and assessment strategies immediately or tabled to form part of our assessment validation meetings. Prompted learner surveys will be sent to learners twice a year asking them brief questions on content, assessments, learner portal and the processes used by Trainers and Assessors. Anything about content and/or assessments will be documented and form part of the validation process for that unit. Data from the AVETMISS surveys will be discussed yearly as part of our Executive Strategy Planning.

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ASSESSMENT APPEALS, COMPLAINTS AND GRIEVANCES PT National is committed to providing high quality educational programs and excellent graduates who will practice as fitness ambassadors. PT National recognises the importance of effective communication as essential to resolving any concerns, and this policy is fundamental to the resolution of grievances and the reconciliation of claimants with PT National. PT National considers it important to be made aware of all appeals and grievances from members of the PT National community. PT National aims to respond to appeals and grievances in a fair and equitable manner and to resolve the grievance to the satisfaction of all parties. PT National is committed to the principles of negotiation and mediation in dealing with any complaints, appeals, grievances relating to, but not limited to,

• Assessment procedures and results

• Trainers

• Bullying or harassment

• Treatment of learners by other learners

• Code of conduct breaches Claimants are encouraged to attempt to resolve the grievance or complaint informally and amicably at an early stage. This can be done through speaking directly with education staff or the Learner Support Officer. The Learner Support Officer will respond to the learner within 2 business days acknowledging receipt of such complaint or grievance. If an informal approach does not solve the issue, the formal grievance procedure will then begin by a learner or PT National client stating in writing, using PT National’s Complaints & Grievance Form that they submit directly to the Learner Support Officer. If a satisfactory outcome cannot be reached through an internal process, an external review committee will be called upon. All outcomes arising from complaints or grievances, will be reported to the complainant in writing via use of the Complaints, Grievance & Assessment Appeals resolution form. The letter will contain reasons for the decision that has been reached. PT National endeavours to resolve all complaints, grievances or assessment appeals fairly and equitably and within a reasonable timeframe. Please refer to the Complaints, Grievance & Assessment Appeals Policy for more detailed information on the process. A copy of the Policy will also be available on the PT National website.

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CRITICAL INCIDENTS A Critical Incident is any sudden or progressive development (event) which requires immediate attention and decisive action to prevent/minimise any negative impact on the health and welfare of one or more individuals. Critical incidents may include (but are not limited to) events such as

• Death/suicide

• Serious accident or injury

• Deprivation of liberty, threats of violence, assault, rape/sexual assault, aggravated burglary, biological or chemical weapons Fire, bomb, explosion, gas/chemical hazards, discharge of firearms

• Threat of widespread infection or contamination

• Civil unrest

• Serious damage to essential facilities

• Disruption to operations of the College

• Information which has the potential to negatively affect the reputation of the College in the media and/or wider community

Where PT National staff witness an event that may be considered a critical incident, or where staff are aware of an event which may either indicate or escalate to a critical incident, the Critical Incident Policy must be followed – please see PT National’s Critical Incident Policy. Should a situation be deemed ‘critical’, a Critical Incident Team will be formed. This team is responsible for managing the PT National’s response to any critical incident which is considered to have a severe or significant level of risk or in some cases, moderate level of risk. This team is convened by the CEO and will assemble as soon as possible to plan an immediate response, allocate responsibilities and determine ongoing strategies. The team will be composed of the following staff members:

• CEO (or nominee)

• Learning Support Officer (or nominee)

• Others as deemed appropriate by the Head of the Critical Incident Team If you witness or become aware of any incident that could be deemed critical, we urge you to speak to a staff member immediately.

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PRIVACY PT National operates in accordance with the Privacy Act 1988. As indicated in our Learner Records Management Policy, PT National does not supply any learner information to a third party without the permission of the learner concerned unless required by law to do so. PT National will take all reasonable steps to ensure the protection of personal information by:

• Only providing key staff members with access to the information

• Destroying information after retention periods have been reached

• Ensuring computer security at all times, using up to date virus software

• Password access on computer systems. Under the Privacy Act 1988, learners have the right to access personal and course progress information held about them. If the information is incorrect, the learner can request PT Natioal to amend. All staff members will be aware of the Privacy Act 1988 and its requiremenets. They understand that learner information must remain confidential at all times. Learners may nominate a third party to access their records, if they require. This request must be in writing and will be kept on file. For more information on the Privacy of PT National, please see our Privacy Policy.

WORK, HEALTH & SAFETY (WH&S) PT National adheres to all WH&S legislation in a continued effort to protect the health, safety and welfare of students and staff by following general procedures to be observed by all persons. All learners and staff will be required to attend relevant WH&S procedure training (building evacuation etc.) when requested. All leaners and staff will be observed at all time to ensure they are following the correct WH&S procedures. This can apply, but is not limited to, in the following areas:

• Clean and healthy personal hygiene

• First aid kit accessible on the premises at all times

• Adequate air ventilation

• Adequate hydration for training courses with regular water breaks

• Any obstructions identified, clearly signed and if possible, removed

• Sufficient lighting

• Learners and staff aware of potential hazards in learning environment prior to commencement of training

• Spillages to be immediately cleaned and dried

• All injuries dealt with immediately For more information on Work, Health & Safety at PT National, please see the Work, Health and Safety Policy.

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LEGISLATION PT National recognises the rights of all learners, staff and community members to be treated fairly and with respect at all times in an environment free from harassment and discrimination. As an RTO, PT National is bound to adhere to the Standards for Registered Training Organisations (RTO’s) 2015. PT National is also committed to complying with relevant State laws including Commonwealth or State Legislation. The Standards for Registered Training Organisations (RTO’s) 2015 are a comprehensive set of standards that guide nationally consistent, high quality training and assessment services in the Vocational Education and Training (VET) System. PT National ensures that its staff members are informed about legislation that significantly effects their duties through: -

• Clear lines of communication amongst staff members and senior management

• Staff inductions

• Policy manuals

• Professional development and strategic planning days At PT National we encourage learners to be aware of all our policies which reference legislative obligations where necessary. The Chief Executive Officer ensures that at all times PT National operates with full co-operation of the following legislation, but is not limited to:

• Work Health and Safety Act 2011

• Workplace harassment, discrimination & bullying

• Privacy Act 1988

• Copyright Act 1968

• Anti-Discrimination Act 1977

• Equal Opportunity Act 2010

• The Disability Act 2012

• Data Provision Requirements 2012

• Australian Qualifications Framework (AQF)

• Australian Skills Quality Authority (ASQA)

CHANGES TO REGULATIONS AND POLICIES PT National develops all content for its qualifications in line with the nationally recognised training packages in fitness. PT National maintains the right to make amendments to the course assessment, delivery, educators/trainers/assessors and policies and procedures at any time for the purpose of providing continual improvements to its systems and its learners. This handbook will be updated regularly, however changes to policies and procedures may occur at different times. Learners are always encouraged to refer to the Learning Management System and www.ptnational.edu.au for the most up to date policies and procedures.


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TERMS & CONDITIONS OF ENROLMENT It is a condition of enrolment in a course with PT National that you agree to the following Terms and Conditions. PT National Policies and Procedures Manual & Learner Handbook Learners are required to abide by all the policies and procedures as outlined in the PT National Policies & Procedures manual and the Learner Handbook. Both documents are available at www.ptnational.edu.au and may be amended from time to time. Key extracts only are included in the Learner Handbook. Learners must always refer to the full policies and procedures from the manual. Unique Student Identifier (USI) As a condition of enrolment, you automatically grant PT National permission to use any personal information provided to allow PT National to verify your USI. Enrolments, Fees, Cancellations and Refunds Course fees must be paid in full upon enrolment or by payment plan as agreed in writing prior to enrolment. All course fees and payment options and requirements are outlined on Page 22 of the Learner Handbook and should be read and further discussed with a PT National employee before deciding on an option. Should a learner default on an agreement payment plan, PT National will contact the learner once. Further defaults following this may result in a lock out of the learner’s Learning Management System logins until payments are made. Course fees are non-transferable to other learners. PT National reserves the right to cancel a learner’s enrolment in the case of payment default. In the case where PT National is unable to deliver a course in full or has decided to cancel a course before it commences, PT National will either provide a full refund of tuition fees or the learner can accept a place in another course. Learners who opt to pay via payment plan are responsible for any additional fees that are incurred following a failed or late payment. Cancellations - Learners who wish to cancel their enrolment in a module and/or course need to do so in writing to PT National. Cancellations are subject to the applicable refund policy. Payment Plan Cancellations - Learners requesting to cancel an enrolment who have outstanding payment plan fees are required to pay a cancellation fee to cancel all remaining fee liabilities. These fees are to be paid in addition to the fees paid to date for that module/course. Should the total of remaining payment plan fees be less than the cancellation fee, the learner is required to pay the remaining payment plan fees. Refunds - Special consideration is defined whereby an enrolled learner at PT National experiences ongoing or episodic circumstances affecting their studies resulting in failure to complete the course or units of work. Learners may be eligible for special consideration and a refund in full or in part of their course fee. Learners are required to complete and submit a Special Consideration Application after consultation with PT National’s Learner Support Officer and/or the Director of Learning. A review of a learner’s application under this feature will occur within ten (10) working days of receipt of the appropriate documentation. Other Changes to Enrolment – Any other change to original enrolment (with the exception of cancellations, refunds and deferrals) is subject to an administration fee per change. All outstanding fees for a course or module must be paid before a learner can be issued with a qualification testamur and/or or statement of attainment. Additional Fees Additional fees may be applicable during the course of your studies. These include, but are not limited to, replacement of course notes, credit card payment surcharges, course cancellation, course extensions, refunds etc. Refer to Learner Fees Policy. Extensions PT National will determine if an extension is possible in each case and subject to the qualification not being superseded. Extension fees will apply. Learners can be granted an extension once and must be requested within 30 days of the completion of the enrolment period.

Learner Responsibilities & Understandings

• PT National have age restrictions on some courses and modules. If a learner is under 18 years old need to contact PT National prior to enrolment to determine what courses or units of work are available to them. Their enrolment form must also have parental/guardian signed permission and provide photo identification.

• Learners must update PT National of any changes and/or corrections to your personal detail including name, address, phone numbers and email address within 7 days of change.

• Learners are required to provide photo identification upon enrolment.

• Learners are to observe PT National’s recommendation to have an English language proficiency level appropriate to the applicable course.

• Learners are required to inform PT National at the time of enrolling if they have any special learning needs in order for PT National to determine if these can be accommodated. Special learning needs may include language, literacy, numeracy and disability special needs.

• Learners are to observe time limits for courses and qualifications and complete courses and qualifications within such times.

• Learners are to observe any pre-requisites for a module or qualification and complete such pre-requisites prior to the commencement of the module or qualification.

• Learners must agree to abide by PT National’s photo and video policy. If you do not wish for your photographs to be taken and published, please inform PT National prior to enrolment.

• Learners should report any issues or dissatisfaction of training service immediately, allowing PT National an opportunity to rectify this situation if deemed necessary by PT National.

Recognition of Prior Learning (RPL) Any learner can apply for RPL. Learners are required to apply in writing. Learners can go to the RPL Section on the webpage, www.ptnational.edu.au for more detailed information. Rights Reserved PT National reserves all rights. No part of its videos, music, pages, either text or image may be copied. Therefore, reproduction, modification or retransmission of its materials is strictly prohibited without prior written permission. Copyright All course materials supplied by PT National are Copyright protected and are for personal learner use only. Reproduction and/or distribution in any form of PT National course material are prohibited. Medical Conditions On enrolment, learners are required to complete PT National’s Pre-Exercise Health Questionnaire. Learners declare that they are able to participate in all practical components of the course. It is the learner’s responsibility to advise PT National in writing prior to enrolment if the learner is pregnant or has any medical condition that may put them at risk during their training and course of studies. If a learner’s medical condition changes adversely during their studies, that may now put them at risk during their training, the learner is responsible to undertake no further practical training until they advise PT National and get written advice from their practitioner on how to continue their studies. If the learner is in any doubt of medical conditions that may put them at risk during their training, the learner needs to seek medical advice from a suitably qualified registered practitioner (Eg. General Practitioner) for clarification before training with PT National. Course Specific Conditions Learners should note the completion requirement for each course they enrolled into. Unless specified differently on course notes or marketing materials, each PT National course has a completion date of 12 months from the enrolment date. All learners will be responsible for their own personal belongings at all times whilst on any PT National premises. PT National will collect information about learners in the course of conducting its operations but will not, without consent, use or disclose any such information other than for the purpose for which it is reasonably expected it to be used. This is in keeping with the Australian Privacy Principles. Any other matter not specifically mentioned in the above Terms & Conditions is at the discretion of PT National.



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SUPPORT NETWORK FOR LEARNERS If you are experiencing personal problems or need someone to talk to, please contact one of the following support networks. You are not alone; there are always people available to help you. Lifeline Australia 13 11 14 www.lifeline.org.au Lifeline is a national charity providing 24 hour access to crisis support counsellors and suicide prevention services. Kids Helpline 1800 551 800 www.kidshelpline.com.au [email protected] Kids Helpline is a free 24 hour counselling service for young people up to age 25 years. Counselling is offered over the phone, email and web. Beyond Blue 1300 224 636 www.beyondblue.org.au/get-support/get-immediate-support Beyond Blue have trained mental health professionls ready to chat 1x1 with their callers. Men’s Line Australia 1300 789 978 www.mensline.org.au A dedicated line to supporting men with family and relationship issues. Men’s line provides 24 hour phone support service.

http://www.lifeline.org.au/

http://www.kidshelpline.com.au/


http://www.beyondblue.org.au/get-support/get-immediate-support

http://www.mensline.org.au/

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