abigail c.v.doc (1)
TRANSCRIPT
CURRICULUMVITAE
OFABIGAILBAKER
Personal Introduction Throughout my working life I have developed and improved on abilities and/or such as dealing with people, time-management, attention to detail, planning ability, excellent written and verbal communication, self-discipline, organisational, information seeking, initiative, persistence, high levels of stress tolerance, , efficacy in conveying information to others verbally and written, refined listening skills, personal growth, goal-setting ability, high energy levels. I taught myself my skills on various computer programmes such as Word, Excel, Outlook and the internet; however I am not shy to ask for assistance if I need help. I also have excellent typing skills. I am a hard worker able to work in a team or alone.
Full Names Abigail Grace Baker
Identity Number
Address 90 Rebecca StreetFloridaRoodepoort
Contact Details Telephone: 0741061369 or 0826708304Email: [email protected]
Driver’s license Code 08
Marital Status Single
Gender Female
Dependants One
Secondary Education Florida Park High School (1999)Matriculated
Subjects: English (SG) Afrikaans (HG) History (SG) Home Economics (SG) Mathematics (SG) Biology (SG)
Tertiary Education Birnam Business College (2000)Advanced – Practical Hotel Management
Subjects: Cookery Practical Cookery Practical 2 Food and Beverage Practical Supervision In the Hotel Industry
Special Achievements City and Guilds Cape Wine Academy Prelimery Wine Course HITB National Qualification Level One First Aid
International Hotel School/Three Cities Group (2001 - 2002)Food and Beverage Management (Distance Learning)
Subjects: Food Production Principles City and Guilds Food Production Principles City and Guilds Food and Beverage Management Quality Sanitation
Special Achievements City and Guilds
Damelin Westrand Krugersdorp (2003)Hotel Management
Subjects: Introduction to Hospitality Food Theory Food Theory Practical Basic Bookkeeping Front Office Procedures AHLA Front Office Procedures Hospitality Sales and Marketing AHLA Hospitality Sales and Marketing Resort Management Food and Beverage Services AHLA Food and Beverage Services Housekeeping Management Human Resource Management Fidelio
Computer Literacy Microsoft WordMicrosoft Excel (Basic)Microsoft OutlookFideilioRoomaster
RendezvousApexInternetWordpress (Basic Web Design)Blippar
Career History African Media Alliance (June 2016 – present)
Postion Held: Assistant Office Administrator and Consultant
Key performance areas:
o Cold calling for sponsorshipso Set up meetingso Send out meeting requests when neededo Follow up calls and emailso Updating of company fileso Sourcing of quoteso Updating project plan
Career History Randburg Towers and Inn (September 2014)
Position held: Reservations Agent
Key performance areas:
o Accommodation Bookingso Working on the interneto Working with Online travel agentso Office Administrationo Follow ups with guestso Receiving payments for bookingso Sending quotes and pro-forma invoiceso Site Inspectionso Make arrangements for special requestso Update and maintain Apartment system
Career History The Winston Hotel Rosebank (October 2012 – December 2013)
Position held: Reservations Agent
Key performance areas:
o Accommodation Bookingso Working on the interneto Working with Online travel agentso Office Administrationo Follow ups with guestso Receiving payments for bookingso Sending quotes and pro-forma invoiceso Site Inspectionso Make arrangements for special requests
Career History Misty Hills Country Hotel – Recreation Africa (November 2006 – April 2012)
Position held: Receptionist at Front Desk when starting Sales Administrator Reservations Agent
Key performance areas:
Receptiono Checking in and out of Guestso Pit Checkso Reservations – walk ins
Reservationso Individual bookings and group bookings for Misty Hills and Kedaro Sending quotes and pro-forma invoiceso Follow ups on bookingso Make arrangements for special requestso Internet Bookingso Update availability on various internet siteso Send out function sheets for group bookingso Send out pro-forma invoices to guesto Keeping filing up to dateo Receiving payments for bookings
o Site Inspecitionso Small Conference/Function Bookings
Career History Medix Pharmacy (November 2005 – November 2006)
Position held: Cashier
Key performance areas:
o Working on the tillo Assisting Customers
Career History Orion Safari Lodge (January 2004 – July 2004)
Position held: Trainee
Key performance areas:
o Kitcheno Barso Restauranto Banquetingo Receptiono Reservations
Career History Three Cities Hotel Group – Alpine Heath Drakensburg (October 2001 – December 2002)
Position held: Trainee Chef
Key performance areas:
o Cold Kitcheno Hot Kitcheno Pastryo 1 Month Barso 1 Month Banqueting
Career History Three Cities Hotel Group – The Royal Hotel (December 2000 – October 2001)
Position held: Trainee Chef
Key performance areas:
o Staff Kitcheno Cold Kitcheno Banquetingo Coffee Shop Kitchen
References 1. Orion Safari Lodge (January 2004 – July 2004)(014) 597 9000Andrea Ganste (Ass. GM)
2. Misty Hills Country Hotel (November 2006 – April 2012)(011) 650 6233072 118 [email protected]
3. The Winston Hotel Rosebank (October 2012 – December 2013)(011) 268 3140Gaby Oosthuizen – [email protected] Britz – [email protected]
4. Randburg Towers and Inn (Septpember 2014)011 886 8433011 789 8243Mr Pieter Viljoen – General M [email protected]
5. African Media Alliance (June 2016 – present)011 025 8723/26/31076 024 [email protected]
Note: The yield manager for Misty Hills (Renzo Tomassi) to whom I reported has since left the Company, but can be contacted on 074 114 8337 or 072 382 3283.
The sales manager ( Ebrahim Nanabhy) has since left the company but can be reached on 074 709 1850