ABHISHEK PAULMobile: +91 – 9538322731 / 09836431181

E-Mail: paulabhishek006@gmail.com / paul_abhishek07@rediffmail.com

Seeking Regional level assignments in Sales & Marketing / Business Development/ Relationship Management/ Team Management with an organisation of repute

Preferred Location: Kolkata

AN OVERVIEW A result oriented professional with 12+ years of

experience in managing Business Development, entailing Marketing & Sales, Channel Management, Client Relationship and Team Management.

Currently associated with BLU Mobiles, Kolkata as State Head West Bengal & Sikkim (Mobile).

Was associated with United Teleservices Ltd, Kolkata as ZSM – Primary & Secondary (West Bengal) for GIONEE Mobiles

Was associated with Superwell Services, Kolkata as State Head – East 1 (West Bengal & NESA) for Samsung Mobile.

Gained experience in preparing sales strategies and contributing towards enhancing business volumes & growth and achieving revenue and profitability norms.

Expertise in managing customer centric operations and ensuring customer satisfaction by achieving delivery timelines and service quality norms.

Demonstrated excellence in the entire recruitment life-cycle for sourcing the best talent from diverse sources

after identification of manpower requirements in consultation with heads of different functional & operational areas.

Implementing sales programmes/strategies to improve the product awareness in markets by brand building and market development efforts

Possesses strong management, analytical, communication and interpersonal skills.

AREAS OF EXPERTISE

Setting performance standards & measuring performance for efficient functioning, forecasting monthly/ annual sales targets and executing them in a given time frame.

Leading and motivating the teams, ensuring their career development and positive contribution to the company; mentoring & training executives and managers to deliver quality services in market.

Analyzing and assessing the market potential, tracking competitor activities for providing valuable inputs to fine-tune the selling & marketing strategies.

Conducting competitor analysis & competency mapping for keeping abreast of market trends and competitor moves to achieve market share.

Identifying & developing new streams for revenue growth and maintaining relationships with customers to achieve repeat business.

Identifying and developing new streams for long term revenue growth; developing & maintaining relationships with customers to achieve referral business.

Mapping clients’ requirements and providing them best solutions for securing business. Ascertaining the specific training needs of subordinates and accordingly arranging training

programs for improving learning curve towards product presentation. Imparting continuous on job training to the workforce for enhancing their productivity &

operational efficiencies through knowledge enhancement / skill building; reviewing, evaluating and updating product training modules as needed.

Sales & MarketingBusiness Development

Training & DevelopmentMarket Development &

ExpansionGrowth InitiativesClient Relationship

ManagementTeam Management

Product ManagementRecruitment & ResourcingDistribution Management

Sales Promotions

Managing the complete recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements in consultation with heads of different functional & operational areas.

Recruiting, mentoring, training and development of the field functionaries to ensure the sales and operational efficiency.

Creating and sustaining a dynamic environment that fosters the development opportunities and motivates the high performance amongst the team members.

ORGANISATIONAL SCAN

Jan’16 – Nov’16: BLU Mobiles, Kolkata as State Head West Bengal & Sikkim (Mobile)

Notable Accomplishments: Handling Distribution through various Distributors for the entire WB region. Developed &

Handling 3 Super Distributors and 14 Micro Distributors, doing business turnover of 10Cr. Forecasting monthly, quarterly & annual sales targets and executing them in a given

time frame thereby enhancing productivity. Responsible for making Monthly Market Trade Scheme and convincing the same from

higher authority. Spearheading a team of 12 ABM’s, 1 HR Executives, 25 RSO’s, 1 MIS Executives & 250

ISD’s. Deciding RDS credit system and maintain the outstanding credit limit as per the

company norms. Allocation of Primary, Secondary & Tertiary Targets of Distributors as per the area

potentiality and monitoring of the same. Interacting with various dealers & distributors and adopting new strategies and

opportunities to increase the overall business of the area. Interacting with HO people and bridging the gap of stocks requirement and service issues. Delivering monthly presentations to HO regarding monthly sales performance and Future

business plans. Visiting various distributor markets of West Bengal, resolving the issues & taking market

feedback. Adopting new marketing and promotional strategies to create Brand Value and new

Brand awareness in the market.

Jan’13 – Sept15: United Teleservices Ltd, Kolkata as ZSM – West Bengal (Gionee Mobile)

Notable Accomplishments: Handling Distribution through various Distributors for the entire WB region. Was Handling

33 Distributors and monthly business of 35 Crores Forecasting monthly/annual sales targets and executing them in a given time frame

thereby enhancing productivity. Designing and structuring of Monthly Market Trade Scheme and proper distribution of

the same. Spearheading a team of 28 ABM’s, 23ASM’s 2 HR Executives, 18 RSO’s, 2 MIS Executives &

650 ISD’s. Responsible for credit control and maintain the outstanding credit limit as per the

business norms. Setting & Allocation of both Primary & Secondary Targets of Distributors and channel &

monitoring on daily Achievement. Interacting with various dealers & distributors and taking reports & updates of primary &

secondary for their respective territory. Delivering Quarterly presentations to HO regarding monthly sales performance,

manpower recruitment process, administration process & Forecasting of Future Business ensuring smooth running of the business.

Visiting various distributor markets of West Bengal, resolving the issues & disputes of the market.

Ensuring appropriate ISD hygiene & tracking of Tertiary & Secondary on weekly basis. Implementing marketing strategies to increase territory sales and promoting the brand

name.

Jul’11 – Jan 13: Superwell Services, Kolkata as State Head – East1 (Samsung Mobile)

Notable Accomplishments: Dexterously handling the SPC Management program of Samsung Mobiles for West Bengal &

North East. Spearheading a team of 23 AM’s, 3 HR Executives, 2 Branch Managers, 2 MIS Executives &

750 SPC’s. Setting & Allocation of Monthly Targets & monitoring on daily Achievement. Accountable for monthly sell-out targets of mobile phones from RCM & DCM SPC outlets in

West Bengal & North East through Dealers & Distributors Network. Coordinating with dealers & distributors for tertiary & secondary in my territory. Delivering monthly presentations to HO regarding monthly sales performance, manpower

recruitment process, administration process followed, best practices followed & ensuring smooth running of the SAMSUNG SPC Management Program for my area.

Visiting various markets of West Bengal & NESA on daily basis, resolving the issues & disputes of SPC’s for my area.

Ensuring appropriate SPC hygiene & tracking of Tertiary & Secondary on daily & weekly basis.

May’10 - May’11: Advaitin Global Inc., Kolkata as Project Lead - Marketing & HR Notable Accomplishments: Played a pivotal role in managing marketing & HR division of the company across PAN

India. Involved in handling several channel sales for the company with 5 Recruiters & 15 BD

Executives for Kolkata, Bangalore, Indore & Guwahati. Designed the Job Descriptions & Job Specifications for the internal requirements of the

company. Essayed a key role in managing joining formalities for the new employees as well as the

releasing formalities for the existing employees. Conducted Induction Programmes for new employees as well as the OJT as per the requirement

of different profiles.

Dec’07 – Feb’10: Manpower Recruitment Solutions, Kolkata as Operations Head

Notable Accomplishments: Dexterously handled full recruitment cycle for each client company. (Like Dabur, Nestle,

Capgemini, Ranbaxy etc) Supervised a team of 6 members and rendered support in achieving targets during their

hard times. Formulated new strategies & ideas for promoting MRS in front of the different client

companies & thus generating revenue for the Company. Involved in resolving the issues, employee grievances & retaining them in the company.

Sep’06 - Nov’07: Harsha Consortium Pvt. Ltd., Kolkata as Manager - Business Development & Placements

Notable Accomplishments: Hold the distinction in imparting training based on Soft Skills, Accent, Interview Skills,

Product Management Instrument in managing the following tasks:

- Media Promotions and Branding for the Institute.- Coordinating with different Centres & handling their operations across West

Bengal.- Franchise enquiry & their operations.

Led a team of 10 Marketing Executive, 3 Placement Executive, 4 Counsellors and 2 Managers.

Merit of promoting Swift Jyoti - A program for the beginners in the computer world on Computer Literacy Day.

PREVIOUS ASSIGNMENTS

Apr’04 - Jul’06: Octagon Software Pvt. Ltd., KolkataJoined as Senior Caller – EarthLink and promoted to the position of Quality TL &

Head Trainer in Jan’05

PERFORMANCE ACHIEVEMENTS

Received Award from Samsung as the 2nd Best “State Head” across India twice during my tenure. Led a team of 673 members (West Bengal) and won the sales competition of Samsung across India in the year 2012.

Attended a special international training program for Brand Promotion to Thailand conducted by Gionee Mobile in the year 2015.

SCHOLASTICS

2009 MBA (Human Resources) from I.I.S.W.B.M (Indian Institute of Social Welfare & Business Development), Kolkata, Calcutta University.

2004 B.Com. (Honours) from St. Xavier’s College, Kolkata, Calcutta University.

TECHNICAL PURVIEW

Well versed with MS Office 2007 and Internet Applications.

PERSONAL SNIPPETS

Date of Birth : 23 rd rd July, 1982Address : 17/1B, Gouri Mata Sarani, Shyambazar, Kolkata - 700004Languages Known : English, Hindi & Bengali