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AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4 - 8, 2015

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Page 1: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

AAPA EXECUTIVE MANAGEMENT CONFERENCE

Rancho Bernardo Inn

San Diego, CA

May 4-8, 2015

Page 2: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Leadership vs Management

• Leadership comes from the Board

Page 3: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Leadership vs Management

• Leadership comes from the Board

• Management comes from the

Executive Director

Page 4: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

• Leadership means “doing the right

thing”

Leadership vs Management

Page 5: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

• Leadership means “doing the right

thing”

• Management means “doing things

right”

Leadership vs Management

Page 6: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Port Management in Action

• The Executive Director is responsible for pulling Wagon.

Page 7: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Port Management in Action

• The Executive Director is responsible for pulling Wagon.

• The Staff is responsible for pushing the Wagon.

--and--

Page 8: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

• The Commissioners are responsible for putting the correct wheels on the Wagon and the inappropriate wheels in the Wagon.

Page 9: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

All Commissioners Need to be Informed:

• Financial condition of the Port

Page 10: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

All Commissioners Need to be Informed:

• Financial condition of the Port• Budget process

Page 11: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

All Commissioners Need to be Informed:

• Financial condition of the Port• Budget process• Procedure for staff contact / questions

Page 12: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

All Commissioners Need to be Informed:

• Financial condition of the Port• Budget process• Procedure for staff contact / questions• Media training

Page 13: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

All Commissioners Need to be Informed:

• Financial condition of the Port• Budget process• Procedure for staff contact / questions• Media training• Board policies

– Meeting procedures– Responsibilities of Board members– Press contact procedures– Travel policy– Problem / crisis management plan

Page 14: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

New Commissioners Need to be Educated:

• Briefing on port powers and legal requirements

Page 15: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

New Commissioners Need to be Educated:

• Briefing on port powers and legal requirements

• Update on the current “problems”

Page 16: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

New Commissioners Need to be Educated:

• Briefing on port powers and legal requirements

• Update on the current “problems”

• Organization chart & introduction of staff

Page 17: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

New Commissioners Need to be Educated:

• Briefing on port powers and legal requirements

• Update on the current “problems”

• Organization chart & introduction of staff

• Tours of facilities and introduction to tenants

Page 18: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Manager Faux Pas

• Surprise the Board (pleasant or otherwise) at a Board Meeting or elsewhere

Page 19: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Manager Faux Pas

• Surprise the Board (pleasant or otherwise) at a Board Meeting or elsewhere

• Lie to a Commissioner

Page 20: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Manager Faux Pas

• Surprise the Board (pleasant or otherwise) at a Board Meeting or elsewhere

• Lie to a Commissioner

• Inform only a few Commissioners

Page 21: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Manager Faux Pas

• Surprise the Board (pleasant or otherwise) at a Board Meeting or elsewhere

• Lie to a Commissioner

• Inform only a few Commissioners

• Take ALL of the credit

Page 22: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Manager Faux Pas

• Surprise the Board (pleasant or otherwise) at a Board Meeting or elsewhere

• Lie to a Commissioner

• Inform only a few Commissioners

• Take ALL of the credit

• Forget you need BOARD APPROVAL (not just one Commissioner’s) to act

Page 23: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Manager Faux Pas - continued

• Be active in Commission elections

Page 24: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Manager Faux Pas - continued

• Be active in Commission elections

• Deal with the media without Commission (especially the Chair) present on upbeat announcements and awards

Page 25: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Manager Faux Pas - continued

• Be active in Commission elections

• Deal with the media without Commission (especially the Chair) present on upbeat announcements and awards

• Allow Commissioner(s) to negotiate contracts, leases, or labor agreements

Page 26: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Manager Faux Pas - continued

• Be active in Commission elections

• Deal with the media without Commission (especially the Chair) present on upbeat announcements and awards

• Allow Commissioner(s) to negotiate contracts, leases, or labor agreements

• Allow the Board to decide a MAJOR ISSUE without a staff recommendation

Page 27: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Executive Director’s “Should Do” List

• Provide for early involvement of the Board

Page 28: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Executive Director’s “Should Do” List

• Provide for early involvement of the Board

• Package information in an understandable format (key issues and no jargon)

Page 29: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Executive Director’s “Should Do” List

• Provide for early involvement of the Board

• Package information in an understandable format (key issues and no jargon)

• Provide historical, operational, and financial impact date

Page 30: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Executive Director’s “Should Do” List

• Provide for early involvement of the Board

• Package information in an understandable format (key issues and no jargon)

• Provide historical, operational, and financial impact date

• Share ownership

Page 31: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

Biggest Problem

How to Control a …………

“Rambo Commissioner”

Page 32: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015

• TELL ME - I will forget

• SHOW ME - I may remember

• INVOLVE ME - I will understand

Page 33: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015
Page 34: AAPA EXECUTIVE MANAGEMENT CONFERENCEaapa.files.cms-plus.com/SeminarPresentations/2015Seminars...AAPA EXECUTIVE MANAGEMENT CONFERENCE Rancho Bernardo Inn San Diego, CA May 4-8, 2015