aampo regional transportation surveyalamoareampo.org/studies/docs/rtas3/report - aampo 2018...

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Submitted to the AAMPO By: ETC Institute 725 W. Frontier Lane, Olathe, Kansas 66061

April 2018

AAMPO Regional

Transportation Attitude

Survey

Resident Report

2018

Contents

Executive Summary....................................................................... i

Section 1: Charts and Graphs ....................................................... 1

Section 2: Trend Data ................................................................. 17

Section 3: Importance‐Satisfaction Analysis .............................. 24

Section 4: GIS Maps .................................................................... 34

Section 5: Tabular Data .............................................................. 93

Section 6: Survey Instrument .................................................... 143

Executive Su

mmary R

eport

2018 AAMPO Regional Transportation Attitude Survey Resident Survey Executive Summary

Purpose and Methodology

ETC Institute conducted a survey of residents in the San Antonio/Alamo area for the Alamo Area Metropolitan Planning Organization (AAMPO). The results of the survey will be used to help set long‐range transportation priorities for the San Antonio/Alamo area, which includes all of Bexar, Comal, and Guadalupe Counties as well as a portion of Kendall County. The survey will also help AAMPO better understand the level of satisfaction with the region’s transportation system and attitudes toward prioritizing transportation improvements.

The six‐page survey, cover letter and postage paid return envelope were mailed to a random sample of households in the San Antonio/Alamo area. The cover letter explained the purpose of the survey and encouraged residents to either return their survey by mail or complete the survey online at www.AAMPOSurvey.org.

Ten days after the surveys were mailed, ETC Institute sent emails and placed phone calls to the households that received the survey to encourage participation. The emails contained a link to the on‐line version of the survey to make it easy for residents to complete the survey. To prevent people who were not residents of the San Antonio/Alamo area from participating, everyone who completed the survey on‐line was required to enter their home address prior to submitting the survey. ETC Institute then matched the addresses that were entered on‐line with the addresses that were originally selected for the random sample. If the address from a survey completed on‐line did not match one of the addresses selected for the sample, the on‐line survey was not counted.

The goal was to obtain completed surveys from at least 2,400 residents. The goal was exceeded with a total of 2,553 residents completing the survey. The overall results for the sample of 2,553 households have a precision of at least +/‐1.94% at the 95% level of confidence. The map to the right shows the location of all survey respondents.

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This report contains:

A summary of the methodology and major findings,

Charts depicting the overall results of the resident survey,

Trend data comparing current results with past results where applicable,o Trend data in this report is based only on data collected from respondents who live

in Bexar County to ensure a valid comparison was made with past results

Importance‐satisfaction analysis,

GIS Maps,

Tables that show the results for all questions on the resident survey, and

A copy of the survey instrument.

Major Findings of the Resident Survey

How Residents Thought Traffic Congestion Has Changed Compared to Five Years Ago:Seventy‐one percent (71%) of the residents surveyed indicated they thought trafficcongestion has “increased a great deal” in the San Antonio/Alamo area compared to fiveyears ago; another 17% indicated they thought it has “increased somewhat.” In 2008, 73%of respondents thought traffic congestion has “increased a great deal” and another 15%indicated they thought traffic congestion has “increased somewhat.” Overall, the resultsfrom 2008 to 2018 did not significantly change.

Satisfaction with Aspects of the Region’s Transportation System: The aspects of theregion’s transportation system with the highest levels of satisfaction, based upon thecombined percentage of “very satisfied” and “satisfied” responses among residents, whohad an opinion, were: ease of travel from your home to work (40%), ease of travel betweenyour home and Seguin (37%), and the ease of travel between your home and DowntownSan Antonio (35%). Residents were least satisfied with the ease of travel by bicycle in theregion (14%). When analyzing the trends in responses from 2018 and 2008 the mostsignificant change is a 9% decrease in the number of respondents who gave either “verysatisfied” or “satisfied” responses when indicating their overall satisfaction with the ease oftravel between home and Downtown San Antonio. In 2018, 40% of respondents indicatedthey were “very satisfied” or “satisfied” with the ease of travel between home andDowntown San Antonio compared to 49% in 2008.

Current and Emerging Problems in the Region: Based on the combined percentage of“current problem” and “emerging problem” responses from residents, who had an opinion,the following items are considered to be the largest problem areas in the region movingforward: the capacity of major roads not keeping up with new development (87%),congestion between home and Downtown San Antonio (81%), truck traffic (79%), andcongestion between home and New Braunfels (70%). Residents were least concerned withtraffic delays caused by trains (30%).

Satisfaction with Efforts to Address Long Range Transportation Planning Issues in theRegion: The long range transportation issues with the highest levels of satisfaction, basedupon the combined percentage of “very satisfied” and “satisfied” responses amongresidents, who had an opinion, were: preserving historical sites (51%), protecting sources of

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drinking water (43%), protecting trees and other features of the natural landscape (32%), and protecting and preserving air quality (31%). Residents were least satisfied with the relief of traffic congestion in the region (12%) and the reduction of urban sprawl (13%).

Satisfaction with Non‐Automobile Transportation in the San Antonio/Alamo Region: Thenon‐automobile transportation items with the highest levels of satisfaction, based upon thecombined percentage of “very satisfied” and “satisfied” responses among residents, whohad an opinion, were: the distance to the nearest bus stop from homes (43%), theavailability of sidewalks and pedestrian facilities (37%), the frequency of bus service (34%),and the hours and days bus service is provided (34%). Residents were least satisfied withthe availability of carpooling (17%) and vanpooling service (16%).

Most Residents Believe the Current Level of Funding for Road and HighwayImprovements Should Increase over the Next Five Years: Seventy‐five percent (75%) ofthose surveyed indicated they believe the level of funding for road and highwayimprovements should either be “much greater” (34%) or “somewhat greater” (41%) overthe next five years as compared to the current level of funding; 27% said it should “stay thesame,” 4% said it should be “reduced,” and 4% did not have an opinion.

Most Residents Believe the Current Level of Funding for Public Transportation ShouldIncrease over the Next Five Years: Sixty‐seven percent (67%) of those surveyed indicatedthey believe the level of funding for public transportation improvements should either be“much greater” (30%) or “somewhat greater” (37%) over the next five years as compared tothe current level of funding; 21% said it should “stay the same,” 6% said it should be“reduced,” and 5% did not have an opinion.

Additional Findings

Respondents were asked to allocate $100 among six different categories of transportation

funding. Respondents were most willing to fund the following three items: (1) building new

or adding capacity to existing streets and highways in the region, (2) maintaining existing

streets and highways in the region, and (3) expanding/improving passenger rail service.

Sixty‐two percent (62%) of respondents are either employed full time (54%), employed part

time (7%), or a student (1%). Forty‐four percent (44%) of the trips to and from work or

school were made on mostly freeways, 24% were made on mostly City streets, and 27%

were made about the same on both freeways and City streets. Ninety percent (90%) of

these respondents indicated they drive alone to work or school.

During the past six months 30% of respondents indicated they have used Uber or Lyft, 14%

have used VIA regular bus service, 11% have used VIA special event Park and Ride, and 9%

have used Park and Ride services.

According to respondents; television (72%), a website (47%), social media (39%), and radio

announcements (35%) are the best sources to use to keep residents informed about

planned transportation improvements in the region.

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Investment Priorities

The top priorities for transportation improvements for residents in the San Antonio/Alamo region based on the percentage of respondents who selected the item as one of their top four choices were:

Widening freeways by adding lanes (50%)

Rerouting truck traffic or finding another solution to keep freight traffic separate from localtraffic on freeways (35%)

Reducing congestion in the area where I live (29%)

Building light rail to carry commuters to major activity centers (27%)

Building overpasses or underpasses at railroad crossings to improve safety and traffic flowon major streets (26%)

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Recommended Priorities Based on the Importance Satisfaction Analysis

In order to help AAMPO identify additional investment priorities, ETC Institute conducted an Importance‐Satisfaction analysis. This analysis examined the importance residents placed on each service and the level of satisfaction with each service. By identifying services of high importance and low satisfaction, the analysis identified which services will have the most impact on overall satisfaction moving forward. If AAMPO wants to improve its overall satisfaction rating, they should prioritize investments in services with the highest Importance‐Satisfaction ratings. Details regarding the methodology for the analysis, and the full results of the analysis, are provided in Section 3 of this report.

ETC Institute completed three sets of Importance‐Satisfaction ratings aimed at determining the highest priorities for investment in each category. Importance‐Satisfaction ratings above 0.1000 are considered to be a high priority. Based on the results of the Importance‐Satisfaction analysis, the services that are recommended as top priorities moving forward are listed below:

Perceptions of Travel in the Region:

Ease of travel by car on highways (IS Rating: 0.2891)

Ease of travel by car on major City streets (IS Rating: 0.2744)

Ease of travel between your home and Downtown San Antonio (IS Rating: 0.2639)

Ease of travel by public transportation (IS Rating: 0.1895)

Ease of travel from San Antonio Area to other major cities in Texas (IS Rating: 0.1868)

Ease of travel between you home and New Braunfels (IS Rating: 0.1479)

Ease of travel by bicycle (IS Rating: 0.1054)

Ease of travel from your home to work (IS Rating: 0.1041)

Long Range Transportation Planning Issues:

Relieve traffic congestion (IS Rating: 0.5087)

Maintain existing roads and highways (IS Rating: 0.3248)

Improve draining to prevent floods (IS Rating: 0.1679)

Provide travel choices other than automobiles (IS Rating: 0.1659)

Protect/preserve air quality (IS Rating: 0.1426)

Protect sources of drinking water (IS Rating: 0.1376)

Improve travel safety (IS Rating: 0.1193)

Reduce urban sprawl (IS Rating: 0.1134)

Non‐Automobile Transportation:

Availability of safe sidewalks and pedestrian facilities (IS Rating: 0.2323)

Availability of transportation services for seniors and persons with disabilities (IS Rating:0.2191)

Number of destinations served by public transportation (IS Rating: 0.2174)

Availability of safe biking facilities/lanes (IS Rating: 0.1960)

Availability of information about public transportation services in the region (IS Rating:0.1608)

Frequency of bus service (IS Rating: 0.1077)

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Public Transit Use

Respondents were asked to indicate their level of interest in using six different types of transportation in the metropolitan San Antonio/Alamo region. The three types of transportation respondents are most interested in using, based upon the combined percentage of “very interested,” “interested,” and “somewhat interested” responses among residents, who had an opinion, were: passenger rail service that would come by stops every 15 minutes and cost less than travel by car (74%), Bus Rapid Transit, which operates like light rail but using rubber tired vehicles, that would come by sops every 15 minutes and cost less than travel by car (70%), and expanded bus services where residents would go to a stop or lot near their home to catch a bus that would travel on dedicated bus lanes, which would be faster than travel by car; the bus would drop residents off within 2 block of their destination (67%).

Respondents indicated the ideal frequency buses would need to come by stops for them to consider using the bus instead of traveling by car is between 0 and 20 minutes. Sixty‐three percent (63%) of respondents indicated the bus would need to come every 0‐10 minutes (20%) or every 11‐20 minutes (43%) for them to consider riding instead of using a car.

Respondents indicated the ideal distance bus stops would need to be located from home for them to consider using the bus instead of traveling by car is between 0 and 4 blocks. Seventy‐two percent (72%) of respondents indicated the bus stops would need to be within 0‐1 blocks (22%) or 2‐4 blocks (50%) for them to consider riding instead of using a car.

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Section 1 Charts and Graphs

2018 AAMPO Regional Transportation Attitude Survey - Resident Report

Page 1

Compared to five years ago, how would you say traffic congestion has changed in the San Antonio/Alamo area?

by percentage of respondents

Increased greatly72%

Increased somewhat16%

Stayed about the same3%

Decreased1%

Not in SA then3%

Don't know4%

Source: ETC Institute (2018)

13%

8%

7%

4%

7%

3%

4%

5%

6%

5%

7%

4%

27%

30%

28%

25%

22%

25%

24%

20%

20%

20%

18%

10%

24%

31%

23%

26%

31%

29%

31%

23%

32%

26%

32%

33%

37%

31%

42%

46%

41%

44%

42%

52%

43%

49%

44%

53%

Ease of travel from your home to work

Ease of travel between your home & Seguin

Ease of travel between your home & Downtown

Ease of travel by car on highways

Ease of travel by walking

Ease of travel by car on major City streets

Ease of travel from SA to other major cities in TX

Ease of travel between your home & New Braunfels

Ease of travel between your home & Canyon Lake

Ease of travel between your home & Boerne

Ease of travel by public transportation

Ease of travel by bicycle

0% 20% 40% 60% 80% 100%Very Satisfied (5) Satisfied (4) Neutral (3) Dissatisfied (1/2)

Satisfaction with Aspects of the Region’s Transportation System

by percentage of respondents who rated the item as a 1 to 5 on a 5-point scale (excluding don't knows)



Page 2

40%

37%

35%

29%

28%

28%

27%

26%

26%

25%

24%

14%













0% 20% 40% 60% 80% 100%

Very Satisfied (5) Satisfied (4)Source: ETC Institute (2018)


by percentage of respondents who rated the item as a 4 or 5 on a 5-point scale (excluding don't knows)

41%

41%

38%

26%

25%

20%

17%

12%

12%

11%

7%

6%













0% 20% 40% 60% 80%

1st Choice 2nd Choice 3rd ChoiceSource: ETC Institute (2018)

Aspects of the Transportation System that Should Receive the Most Emphasis Over the Next 10 Years

by percentage of respondents who selected the item as one of their top three choices


Page 3

Percentage of Residents Who Think Various Transportation Issues are Current or Emerging Problems

by percentage of respondents who rated the item as a 3 or 4 on a 4-point scale (excluding those without an opinion)


87%

81%

79%

70%

61%

60%

54%

50%

45%

44%

43%

30%

Congestion between your home & Downtown

Truck traffic

Congestion between your home & New Braunfels

Congestion between your home & Boerne

Air quality

Lack of safe & accessible pedestrian facilities

Congestion between your home & Canyon Lake

Lack of bicycle trails/bike facilities

Congestion between your home & Seguin

Lack of public transportation/bus services

Traffic delays caused by trains

0% 20% 40% 60% 80% 100%Current Problem (4) Emerging Problem (3)

Capacity of major roads not keeping up with new development

12%

8%

6%

5%

5%

5%

5%

4%

5%

3%

5%

3%

3%

2%

39%

35%

26%

26%

24%

23%

24%

24%

22%

18%

15%

17%

11%

11%

29%

28%

30%

40%

39%

43%

37%

35%

24%

46%

30%

20%

39%

18%

20%

29%

38%

29%

32%

29%

34%

37%

50%

34%

49%

60%

47%

70%

Preserve historical sites

Protect sources of drinking water (e.g., aquifers)

Protect trees/other features of natural landscape

Protect/preserve air quality

Reduce energy consumption

Meet transportation needs of visitors or tourists

Protect established neighborhoods

Improve travel safety

Improve draining to prevent floods

Reduce noise from traffic

Provide travel choices other than automobiles

Maintain existing roads & highways

Reduce urban sprawl

Relieve traffic congestion


Satisfaction with Efforts to Address Various Transportation Planning Issues in the Region




Page 4

51%

43%

32%

31%

29%

29%

28%

28%

27%

21%

21%

20%

13%

12%













Reduce urban sprawl


0% 20% 40% 60% 80% 100%




58%

41%

24%

23%

21%

21%

17%

13%

12%

11%

8%

6%

5%

5%








Reduce urban sprawl







0% 20% 40% 60% 80%1st Choice 2nd Choice 3rd Choice


Transportation Planning Issues Residents Think Should be Most Importantby percentage of respondents who selected the item as one of their top three choices


Page 5

15%

9%

10%

10%

8%

5%

6%

7%

6%

7%

6%

4%

4%

28%

28%

24%

24%

24%

26%

20%

19%

19%

18%

17%

13%

12%

23%

21%

28%

33%

34%

37%

40%

34%

28%

33%

40%

50%

51%

35%

43%

38%

34%

34%

32%

34%

41%

48%

43%

37%

34%

33%

Distance to the nearest bus stop from your home

Availability of sidewalks & pedestrian facilities

Frequency of bus service where you live

Hours & days bus service is provided

Availability of info. about public transit

Availability of park & ride facilities

Speed of travel by bus in the region

Number of destinations served by public transit

Availability of biking facilities/lanes

Transit for seniors/persons with disabilities

Availability of public transit svcs. on weekends

Availability of carpooling service

Availability of vanpooling service


Satisfaction with Non-Automobile Transportation in the Region



43%

37%

34%

34%

31%

31%

26%

25%

25%

25%

23%

17%

16%










Transit for seniors/persons with disabilities

Availability of public transit svcs. on weekends



0% 20% 40% 60% 80% 100%





Page 6

37%

29%

29%

26%

23%

17%

16%

14%

12%

11%

10%

6%

4%



Transit for seniors/persons with a disability








Availability of public transit svcs on weekends



0% 20% 40% 60% 80%

1st Choice 2nd Choice 3rd ChoiceSource: ETC Institute (2018)

by percentage of respondents who selected the item as one of their top three choices

Non-Automobile Transportation Issues Residents Think Should be Most Important

Reduced4%

Stay the Same17%

Somewhat Greater41%

Much Greater34%

Don't know4%

How do you think the current level of funding for road and highway improvements should change

over the next five years?




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How do you think the current level of funding for public transportation (e.g. bus, rail) should change

over the next five years?



Reduced6%

Stay the Same21%

Somewhat Greater37%

Much Greater30%

Don't know5%

72%61%

59%58%58%

56%52%51%

49%47%

44%43%43%

41%37%

35%29%

Widening freeways by adding lanes

Rerouting truck traffic/finding another solution

Using information technology

Improving transport svcs for seniors/disabled

Reducing congestion in the area where I live

Acquiring land for traffic cooridors/roads

Building over/underpasses at railroad crossings

Building light rail to major activity centers

Improving access to SAT

Building HOV lanes on freeways

Expanding routes/hours/frequency of public transit

Developing Bus Rapid Transit

Building or widening sidewalks

Building a system of remote Park & Ride lots

Building shelters, benches, etc.

Expanding carpool & vanpool programs

Building a network of bicycle lanes

0% 20% 40% 60% 80% 100%Source: ETC Institute (2018)

Regional Transportation Investment Areas Residents Think Should be the Region’s Top Priorities

by percentage of respondents who rated the item as a 8, 9, or 10 on a 10-point scale (excluding don't knows)


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50%35%

29%27%

26%21%21%20%20%

18%17%

16%15%

12%9%8%

7%

Widening freeways by adding lanesRerouting truck traffic/finding another solutionReducing congestion in the area where I live

Building light rail to major activity centersBuilding over/underpasses at railroad crossings

Improving transport svcs for seniors/disabledBuilding HOV lanes on freeways

Building or widening sidewalksUsing information technology

Acquiring land for traffic cooridors/roadsExpanding routes/hours/frequency of public transit

Developing Bus Rapid TransitImproving access to SAT

Building a network of bicycle lanesBuilding a system of remote Park & Ride lots

Building shelters, benches, etc. Expanding carpool & vanpool programs

0% 20% 40% 60% 80%1st Choice 2nd Choice 3rd Choice 4th Choice


Regional transportation Investment Areas Residents Think Should be Most Importantby percentage of respondents who selected the item as one of their top four choices

How Residents Would Allocate $100 Across Six Major Categories of Transportation

By mean percentage of respondents

$29.93

$24.68

$9.72

$11.18 $15.59

$8.90


Improving airport & freight rail facilities in the

area

Building new or adding capacity to existing streets & highways in the region

Maintaining existing streets & highways in the region

Building/improving bicycle & pedestrian facilities

Expanding/improving public BUS service

Expanding/improving passenger rail (light rail, Commuter rail, hi-speed rail) service


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Respondent’s Current Employment Statusby percentage of respondents

Employed full time54%

Retired/disabled29%

Employed part time7%

Homemaker4%

Unemployed, seeking1%

Student1%

Not provided5%


Mostly City streets24%Mostly freeways

44%

About the same on both27%

Don't know5%

Do you make most of your trips to/from work and/or school on city streets or freeways?


by percentage of respondents who are employed or students


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How do you travel to school or work most often?


Driving alone90%

Carpool/vanpool3%

Public transit2%

Walk1%

Bike1%

Other1%

Not provided3%

by percentage of respondents who are employed or students

30%

14%

11%

9%

3%

1%

Uber or Lyft

VIA regular bus service

VIA special event Park & Ride

Park & Ride service

VIATrans service

Alamo Regional Transit

0% 10% 20% 30% 40% 50%

During the past six months, have you used any of the following services


by percentage of respondents (multiple choices could be made)


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38%

27%

20%

17%

10%

8%

18%

21%

22%

18%

13%

13%

18%

22%

25%

27%

24%

24%

26%

30%

33%

38%

53%

55%

0% 20% 40% 60% 80% 100%

Very Interested (5) Interested (4) Somewhat Interested (3) Not Interested (1/2)

Level of Interest in using Various Types of Transportation in the San Antonio/Alamo Region



A ridesharing or carpooling program where people who live & work near one another would meet at a designated parking lot & then use dedicated carpooling lanes that would allow

them to travel faster than cars with single passengers

Passenger rail service that would come by stops every 15 minutes & cost less than travel by car

Bus Rapid Transit, which operates like light rail but using rubber tired vehicles, that would come by stops every 15

minutes & cost less than travel by car

Expanded bus service where riders would go to a stop near their home to catch a bus that would travel on dedicated bus

lanes, & bus would drop off with 2 blocks of destination

Expanded bus service where residents would go to a stop or lot near their home to catch a bus that would travel in same

lanes as cars & drop them off within 2 blocks of their destination

A ridesharing or carpooling program where participants are picked up at their home & then use dedicated carpooling

lanes that allow them to travel faster than cars with single passengers

How the Frequency of Bus Service Would Affect Interest in Using Public Transportation



83.8%

63.7%

21%

5.4% 5.1% 3.8% 1.1%

0-10 minutes 11-20 minutes 21-30 minutes 31-40 minutes 41-50 minutes 51-60 minutes 61+ minutes0%

20%

40%

60%

80%

100%


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72%

47%

39%

35%

34%

31%

18%

18%

15%

4%

Television

A website

Social media (Facebook, etc.)

Radio announcement

Local newspaper

Newsletters

Public meetings/forums

Brochures

Word of mouth

Other

0% 20% 40% 60% 80% 100%

Which of the following sources would be the best way to keep you informed about planned

transportation improvements?




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How the Distance to Bus Stops Would Affect Interest in Using Public Transportation



84.1%

61.9%

12.2%

2.9% 0.8%

0-1 blocks 2-4 blocks 5-7 blocks 8-10 blocks 11+ blocks0%

20%

40%

60%

80%

100%


Page 13

Demographics: How many persons, including yourself, are currently living in your household?


Under age 1011%

Ages 11-1911%

Ages 20-4427%

Ages 45-6432%

Ages 65+20%


Demographics: Total Annual Household Incomeby percentage of respondents

Under $35K17%

$35K to $74,99930%

$75K to $119,99925%

$120K+22%

Not provided7%



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70%

9%

4%

3%

20%

White/Caucasian

Black/African American

Asian/Pacific Islander

American Indian

Other

0% 20% 40% 60% 80% 100%

Demographics: Race



Demographics: Are you of Hispanic, Latino, or Spanish Ancestry?


Yes60%

No40%



Page 15

Demographics: Genderby percentage of respondents

Male52%

Female48%



Page 16

Section 2 Trend Data


Page 17

Trends AnalysisThe trends presented in this section compare the 2018 results

with the results from the 2008 and 1998 surveys where applicable. The 2018 results are based only on responses from respondents

who live in Bexar County to ensure a valid comparison is made with past data.

Compared to five years ago, how would you say traffic congestion has changed in the San Antonio/Alamo area?

2018 vs 2008by percentage of respondents


71%

17%

4%

3%

1%

0%

4%

73%

15%

2%

4%

2%

1%

3%

Increased a great deal

Increased somewhat

Stayed about the same

Was not in San Antonio 5 years ago

Decreased somewhat

Decreased a great deal

Don't know

0% 20% 40% 60% 80% 100%

2018 2008 TRENDS


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2018 vs 2008

Source: ETC Institute (2018) TRENDS


42%

40%

31%

28%

29%

28%

15%

43%

49%

38%

25%

32%

28%

15%








0% 20% 40% 60% 80% 100%

2018 2008

Percentage of Residents Who Think Various Transportation Issues are Current or Emerging Problems

2018 vs 2008by percentage of respondents who rated the item as a 3 or 4 on a 4-point scale (excluding those without an opinion)


Capacity of major roads not keeping up with new development

TRENDS

86%

77%

63%

55%

45%

40%

31%

93%

88%

85%

81%

78%

73%

52%

Truck traffic

Air quality

Lack of safe & accessible pedestrian facilities

Lack of bicycle trails/bike facilities

Lack of public transportation/bus services

Traffic delays caused by trains

0% 20% 40% 60% 80% 100%

2018 2008


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2018 vs 2008

TRENDS

53%

45%

33%

32%

30%

30%

29%

29%

29%

21%

23%

21%

14%

53%

40%

31%

36%

31%

38%

32%

34%

30%

26%

22%

24%

18%














0% 20% 40% 60% 80% 100%

2018 2008




2018 vs 2008

TRENDS

50%

39%

40%

39%

35%

33%

29%

29%

17%

16%

52%

27%

37%

35%

36%

32%

33%

28%

19%

19%











0% 20% 40% 60% 80% 100%

2018 2008

*Carpool/Vanpool were combined in 2008

*Carpool/Vanpool were combined in 2008


Page 20

How do you think the current level of funding for road and highway improvements should change

over the next five years?2018 vs 2008



TRENDS

4%

18%

42%

32%

4%

5%

24%

41%

27%

3%

Should be reduced

Should stay the same

Should be somewhat greater than it is now

Should be much greater than it is now

Don't know

0% 20% 40% 60% 80% 100%

2018 2008

How do you think the current level of funding for public transportation (e.g. bus, rail) should change

over the next five years?2018 vs 2008



TRENDS

6%

21%

38%

30%

5%

5%

25%

40%

26%

4%

Should be reduced

Should stay the same

Should be somewhat greater than it is now

Should be much greater than it is now

Don't know

0% 20% 40% 60% 80% 100%

2018 2008


Page 21


Regional Transportation Investment Areas Residents Think Should be the Region’s Top Priorities

2018 vs 2008 vs 1998Based on the mean rating of a 10-point scale where 10 was “most important” (excluding don't knows)

TRENDS

8.16

7.57

6.75

6.65

6.75

6.78

6.62

6.38

6.18

5.71

7.90

7.63

7.19

7.00

6.96

6.78

7.15

6.42

6.97

5.68

7.72

7.45

6.67

6.88

7.02

6.55

6.90

6.50

6.96

6.14

Widening freeways by adding lanes

Rerouting truck traffic/finding another solution

Building light rail to major activity centers

Building HOV lanes on freeways

Expanding routes/hours/frequency of public transit

Building or widening sidewalks

Building a system of remote Park & Ride lots

Building shelters, benches, etc.

Expanding carpool & vanpool programs

Building a network of bicycle lanes

0.00 2.00 4.00 6.00 8.00 10.00

2018 2008 1998

How Residents Would Allocate $100 Across Six Major Categories of Transportation

2018 vs 2008by mean percentage of respondents


Improving airport & freight rail facilities in the area

Building new or adding capacity to existing streets & highways in the region

Maintaining existing streets & highways in the region

Building/improving bicycle & pedestrian facilities

Expanding/improving passenger rail (light rail, Commuter rail, hi-speed rail) service

TRENDS

$28.71

$24.92

$10.44

$11.50

$15.41

$9.02

$29.00

$26.00

$13.00

$20.00

$20.00

$12.00

Expanding/improving public BUS service

$0.00 $20.00 $40.00 $60.00 $80.00 $100.00

2018 2008

*Listed as "Expanding/Improving Public Transportation in 2008

*Listed as "Expanding/Improving Public Transportation in 2008

*

*


Page 22

Do you make most of your trips to/from work and/or school on city streets or freeways?

2018 vs 2008



TRENDS

25%

42%

28%

5%

27%

41%

28%

4%

Mostly City streets

Mostly freeways

About the same on both

Don't know

0% 20% 40% 60% 80% 100%2018 2008

Which of the following sources would be the best way to keep you informed about planned

transportation improvements?2018 vs 2008



TRENDS

73%

34%

35%

45%

19%

19%

32%

15%

4%

68%

58%

37%

34%

14%

19%

32%

11%

3%

Television

Local newspaper

Radio announcement

A website

Public meetings/forums

Brochures

Newsletters

Word of mouth

Other

0% 20% 40% 60% 80% 100%

2018 2008


Page 23

Section 3 Importance‐Satisfaction Analysis


Page 24

Importan

ce‐Satisfaction Analysis

Importance‐Satisfaction Analysis AAMPO – Regional Transportation Attitude Survey

Overview

Today, planning officials have limited resources to address regional transportation needs. To use

public input as an effective tool for setting regional priorities, planning officials should consider both

the (1) importance that the community places on issues; and (2) how to target resources toward

those services where citizens are the least satisfied.

The Importance‐Satisfaction (IS) rating is a unique tool that allows public officials to better

understand both of these highly important decision‐making criteria for each of the services they are

providing. The Importance‐Satisfaction rating is based on the concept that organizations will

maximize overall citizen satisfaction by emphasizing improvements in those areas where the level of

satisfaction is relatively low and the perceived importance of the service is relatively high.

Methodology

The rating is calculated by summing the percentage of responses for items selected as the first,

second, and third most important services for the organization to provide. The sum is then multiplied

by 1 minus the percentage of respondents who indicated they were positively satisfied with the

organization’s performance in the related area (the sum of the ratings of 4 and 5 on a 5‐point scale

excluding “Don’t Know” responses). “Don’t Know” responses are excluded from the calculation to

ensure the satisfaction ratings among service categories are comparable. [IS=Importance x (1‐

Satisfaction)].

Example of the Calculation: Respondents were asked to identify the major areas of travel they

thought should receive the most emphasis over the next 10 years. Forty‐one percent (41%) of

respondents selected ease of travel by car on highways as one of the most important to emphasize

over the next 10 years.

With regard to satisfaction, 29% of respondents surveyed rated the organization’s overall

performance in the ease of travel by car on highways as a “4” or “5” on a 5‐point scale (where “5”

means “Very Satisfied”) excluding “Don’t Know” responses. The I‐S rating for ease of travel by car on

highways was calculated by multiplying the sum of the most important percentages by 1 minus the

sum of the satisfaction percentages. In this example 41% was multiplied by 71% (1‐0.29). This

calculation yielded an I‐S rating of 0.2891 which ranked first out of 12 service categories.

The maximum rating is 1.00 and would be achieved when 100% of the respondents select an item as

one of their top three choices to emphasize over the next 10 years and 0% indicate they are positively

satisfied with the delivery of the service.


Page 25

Importan


The lowest rating is 0.00 and could be achieved under either of the following two situations:

• If 100% of the respondents were positively satisfied with the delivery of the service

• If none (0%) of the respondents selected the service as one for the three most importantareas for AAMPO to emphasize over the next 10 years.

Interpreting the Ratings

Ratings that are greater than or equal to 0.20 identify areas that should receive significantly more

emphasis over the next 10 years. Ratings from 0.10 to 0.20 identify service areas that should receive

increased emphasis. Ratings less than 0.10 should continue to receive the current level of emphasis.

Definitely Increase Emphasis (IS>=0.20)

Increase Current Emphasis (0.10<=IS<0.20)

Maintain Current Emphasis (IS<0.10)

The results for AAMPO are provided on the following pages.


Page 26

2018 Importance-Satisfaction RatingAAMPO Perceptions of Travel in the Region

Category of Service

Most Important

%

Most Important

RankSatisfaction

%Satisfaction

Rank

Importance-Satisfaction

RatingI-S Rating

Rank

41% 2 29% 4 0.2891 138% 3 28% 6 0.2744 241% 1 35% 3 0.2639 3

25% 5 24% 11 0.1895 426% 4 27% 7 0.1868 520% 6 26% 8 0.1479 612% 9 14% 12 0.1054 717% 7 40% 1 0.1041 8

12% 8 25% 10 0.0929 911% 10 28% 5 0.0767 106% 12 26% 9 0.0416 11

Very High Priority (IS >.20)Ease of travel by car on highwaysEase of travel by car on major City streetsEase of travel between your home & Downtown San Antonio

High Priority (IS .10-.20)Ease of travel by public transportationEase of travel from San Antonio Area to other major cities in Texas Ease of travel between your home & New BraunfelsEase of travel by bicycleEase of travel from your home to work

Medium Priority (IS <.10)Ease of travel between your home & BoerneEase of travel by walkingEase of travel between your home & Canyon LakeEase of travel between your home & Seguin 7% 11 37% 2 0.0414 12

`

Note: The I-S Rating is calculated by multiplying the "Most Important" % by (1-'Satisfaction' %)

Most Important %: The "Most Important" percentage represents the sum of the first, second, and third

most important responses for each item. Respondents were asked to identify

the items they thought should be most emphasized over the next 10 years.

Satisfaction %: The "Satisfaction" percentage represents the sum of the ratings "5" and "4" excluding 'don't knows.'

Respondents ranked their level of satisfaction with each of the items on a scale

of 5 to 1 with "5" being Very Satisfied and "1" being Very Dissatisfied.

© 2018 ETC Institute


Page 27

2018 Importance-Satisfaction RatingAAMPO Long Range Transportation Planning Issues

Category of Service

Most Important

%

Most Important

RankSatisfaction

%Satisfaction

Rank


RatingI-S Rating

Rank

58% 1 12% 14 0.5087 141% 2 20% 12 0.3248 2

23% 4 27% 9 0.1679 321% 5 21% 11 0.1659 421% 6 31% 4 0.1426 524% 3 43% 2 0.1376 617% 7 28% 8 0.1193 713% 8 13% 13 0.1134 8

12% 9 32% 3 0.0805 911% 10 28% 7 0.0774 108% 11 29% 5 0.0540 115% 14 21% 10 0.0365 125% 13 29% 6 0.0343 13

Very High Priority (IS >.20)Relieve traffic congestionMaintain existing roads & highways

High Priority (IS .10-.20)Improve draining to prevent floodsProvide travel choices other than automobiles Protect/preserve air qualityProtect sources of drinking water (e.g., aquifers Improve travel safetyReduce urban sprawl

Medium Priority (IS <.10)Protect trees & other features of natural landscape Protect established neighborhoodsReduce energy consumptionReduce noise from trafficMeet transportation needs of visitors or tourists Preserve historical sites 6% 12 51% 1 0.0285 14

`




the items they think should be most important.






Page 28

2018 Importance-Satisfaction RatingAAMPO Non-Automobile Transportation

Category of Service

Most Important

%

Most Important

RankSatisfaction

%Satisfaction

Rank


RatingI-S Rating

Rank

37% 1 37% 2 0.2323 1

29% 3 25% 10 0.2191 2

29% 2 25% 8 0.2174 3

26% 4 25% 9 0.1960 4

23% 5 31% 5 0.1608 5

16% 7 34% 3 0.1077 6

17% 6 43% 1 0.0984 714% 8 31% 6 0.0970 812% 9 26% 7 0.0850 910% 11 23% 11 0.0774 1011% 10 34% 4 0.0714 116% 12 17% 12 0.0517 12

Very High Priority (IS >.20)Availability of safe sidewalks & pedestrian facilities where you live Availability of transportation services for seniors & persons with disabilitiesNumber of destinations served by public transportation

High Priority (IS .10-.20)Availability of safe biking facilities/lanes where you live Availability of information about public transportation services in the regionFrequency of bus service where you live

Medium Priority (IS <.10)Distance to the nearest bus stop from your homeAvailability of park & ride facilitiesSpeed of travel by bus in the regionAvailability of public transportation services on weekendsHours & days bus service is providedAvailability of carpooling serviceAvailability of vanpooling service 4% 13 16% 13 0.0318 13

`




the items they thought should be most emphasized over the next 10 years.






Page 29

Importan


Importance‐Satisfaction Matrix Analysis

The Importance‐Satisfaction rating is based on the concept that public agencies will maximize overall

customer satisfaction by emphasizing improvements in areas where the level of satisfaction is

relatively low and the perceived importance of the service is relatively high. ETC Institute developed

an Importance‐Satisfaction Matrix to display the perceived importance of major services that were

assessed on the survey against the perceived quality of service delivery. The two aces on the matrix

represent Satisfaction (vertical) and relative Importance (horizontal).

The I‐S (Importance‐Satisfaction) Matrix should be interpreted as follows.

Continued Emphasis (above average importance and above average satisfaction). This area

shows where the organization is meeting resident’s expectations. Items in this area have a

significant impact on the resident’s overall level of satisfaction. The organization should

maintain (or slightly increase) emphasis on items in this area.

Exceeding Expectations (below average importance and above average satisfaction). This area

shows where the organization is performing significantly better than residents expect the

organization to perform. Items in this area do not significantly affect the overall level of

satisfaction that residents have with transportation services. The organization should maintain

(or slightly decrease) emphasis on items in this area.

Opportunities for Improvement (above average importance and below average satisfaction).

This area shows where the organization is not performing as well as residents expect the

organization to perform. This area has a significant impact on resident satisfaction, and the

organization should DEFINITELY increase emphasis on items in this area.

Less Important (below average importance and below average satisfaction). This area shows

where the organization is not performing well relative to the performance in other areas;

however, this area is generally considered to be less important. This area does not

significantly affect overall satisfaction with transportation services because the items are less

important to residents. The agency should maintain current levels of emphasis on items in this

area.

Matrices showing the results for AAMPO are provided on the following pages.


Page 30

2018 AAMPO Regional Transportation Attitude SurveyImportance-Satisfaction Assessment Matrix

-Perceptions of Travel in the Region-(points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey)

Satis

fact

ion

Rat

ing

Continued Emphasis

Importance Rating Higher ImportanceLower Importance

lower importance/high satisfaction

lower importance/lower satisfaction

higher importance/higher satisfaction

higher importance/lower satisfaction

mean importance

mea

n sa

tisfa

ctio

n

Opportunities for ImprovementLess Important

Exceeding Expectations



Ease of travel between your home & Downtown San Antonio


Ease of travel by car on major City streetsEase of travel from San Antonio Area to other major cities in Texas

Ease of travel by public transportationEase of travel between your home & New Braunfels







Page 31

Satis

fact

ion

Rat

ing

Continued Emphasis






mea

n sa

tisfa

ctio

n












Reduce urban sprawl

Protect trees & other features of natural landscape






-Long Range Transportation Planning Issues-(points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey)

mean importance


Page 32

Satis

fact

ion

Rat

ing

Continued Emphasis






mea

n sa

tisfa

ctio

n





Availability of safe sidewalks & pedestrian facilities where you live

Availability of transportation services for seniors & persons with disabilities

Number of destinations served by public transportation

Availability of safe biking facilities/lanes where you live

Availability of information about publictransportation services in the region


Frequency of bus service where you liveAvailability of park & ride facilities



Availability of public transportation services on weekends



-Non-Automobile Transportation-(points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey)

mean importance


Page 33

Section 4 GIS Maps


Page 34

Location of Survey Respondents

2017 AAMPO Regional Transportation Attitude Survey


Page 35

Q2.1 Satisfaction with: Ease of travel between your home and downtown San Antonio

2017 AAMPO Regional Transportation Attitude Survey Shading reflects the mean rating for all respondents by ZIP Code (merged as needed)

Citizen SatisfactionMean rating on a 5-point scale

ETC INSTITUTE

1.0-1.8 Very Dissatisfied

1.8-2.6 Dissatisfied

2.6-3.4 Neutral

3.4-4.2 Satisfied

4.2-5.0 Very Satisfied

No Response


Page 36

Q2.2 Satisfaction with: Ease of travel between your home and Seguin



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 37

Q2.3 Satisfaction with: Ease of travel between your home and New Braunfels



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 38

Q2.4 Satisfaction with: Ease of travel between your home and Boerne



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 39

Q2.5 Satisfaction with: Ease of travel between your home and Canyon Lake



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 40

Q2.6 Satisfaction with: Ease of travel from the San Antonio area to other major cities in Texas



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 41

Q2.7 Satisfaction with: Ease of travel from your home to work



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 42

Q2.8 Satisfaction with: Ease of travel by car on major city streets



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 43

Q2.9 Satisfaction with: Ease of travel by car on highways



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 44

Q2.10 Satisfaction with: Ease of travel by bicycle



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 45

Q2.11 Satisfaction with: Ease of travel by walking



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 46

Q2.12 Satisfaction with: Ease of travel by public transportation



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 47

Q4.1 Problem: Congestion between your home and Downtown San Antonio


Level of ProblemMean rating on a 4-point scale

ETC INSTITUTE

1.0-1.75 Current Problem

1.75-2.5 Emerging Problem

2.5-3.25 Not Sure

3.25-4.0 Not a Problem

No Response


Page 48

Q4.2 Problem: Congestion between your home and Seguin



ETC INSTITUTE



2.5-3.25 Not Sure


No Response


Page 49

Q4.3 Problem: Congestion between your home and New Braunfels



ETC INSTITUTE



2.5-3.25 Not Sure


No Response


Page 50

Q4.4 Problem: Congestion between your home and Boerne



ETC INSTITUTE



2.5-3.25 Not Sure


No Response


Page 51

Q4.5 Problem: Congestion between your home and Canyon Lake



ETC INSTITUTE



2.5-3.25 Not Sure


No Response


Page 52

Q4.6 Problem: Air quality



ETC INSTITUTE



2.5-3.25 Not Sure


No Response


Page 53

Q4.7 Problem: Truck Traffic



ETC INSTITUTE



2.5-3.25 Not Sure


No Response


Page 54

Q4.8 Problem: Traffic delays caused by trains



ETC INSTITUTE



2.5-3.25 Not Sure


No Response


Page 55

Q4.9 Problem: Lack of public transportation/bus service



ETC INSTITUTE



2.5-3.25 Not Sure


No Response


Page 56

Q4.10 Problem: Capacity of major road not keeping up with new development



ETC INSTITUTE



2.5-3.25 Not Sure


No Response


Page 57

Q4.11 Problem: Lack of bicycle trails/bike facilities



ETC INSTITUTE



2.5-3.25 Not Sure


No Response


Page 58

Q4.12 Problem: Lack of safe and accessible pedestrian facilities



ETC INSTITUTE



2.5-3.25 Not Sure


No Response


Page 59

Q5.1 Satisfaction with: Protect/preserve air quality



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 60

Q5.2 Satisfaction with: Relieve traffic congestion



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 61

Q5.3 Satisfaction with: Protect sources of drinking water



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 62

Q5.4 Satisfaction with: Reduce energy consumption



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 63

Q5.5 Satisfaction with: Improve travel safety



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 64

Q5.6 Satisfaction with: Reduce noise from traffic



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 65

Q5.7 Satisfaction with: Preserve historical sites



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 66

Q5.8 Satisfaction with: Provide travel choices other than automobiles



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 67

Q5.9 Satisfaction with: Improve draining to prevent floods



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 68

Q5.10 Satisfaction with: Protect trees and other features of the natural landscape



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 69

Q5.11 Satisfaction with: Protect established neighborhoods



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 70

Q5.12 Satisfaction with: Meet the transportation needs of visitors or tourists



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 71

Q5.13 Satisfaction with: Reduce urban sprawl



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 72

Q5.14 Satisfaction with: Maintain existing roads & highways



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 73

Q7.1 Satisfaction with: Availability of information about public transportation services in the region



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 74

Q7.2 Satisfaction with: Number of destinations served by public transportation



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 75

Q7.3 Satisfaction with: Distance to the nearest bus stop from your home



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 76

Q7.4 Satisfaction with: The frequency of bus service where you live



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 77

Q7.5 Satisfaction with: Hours and days bus service is provided



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 78

Q7.6 Satisfaction with: Availability of safe sidewalks & pedestrian facilities where you live



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 79

Q7.7 Satisfaction with: Availability of safe biking facilities/lanes where you live



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 80

Q7.8 Satisfaction with: Availability of transportationservices for seniors and persons with disabilities



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 81

Q7.9 Satisfaction with: Availability of public transportation services on weekends



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 82

Q7.10 Satisfaction with: Availability of carpooling service



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 83

Q7.11 Satisfaction with: Availability of vanpooling service



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 84

Q7.12 Satisfaction with: Availability of park and ride facilities



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 85

Q7.13 Satisfaction with: Speed of travel by bus in the region



ETC INSTITUTE



2.6-3.4 Neutral

3.4-4.2 Satisfied


No Response


Page 86

Q16.1 Interest in Using: Passenger rail service that would come bystops every 15 minutes and cost less than travel by car


Level of InterestMean rating on a 5-point scale

ETC INSTITUTE

1.0-1.8 Not Interested At All

1.8-2.6 Not Interested

2.6-3.4 Somewhat Interested

3.4-4.2 Interested

4.2-5.0 Very Interested

No Response


Page 87

Q16.2 Interest in Using: Bus Rapid Transit, which operates like light rail but using rubber tired vehicles, that would come by stops every 15 minutes and cost less than travel by car



ETC INSTITUTE




3.4-4.2 Interested


No Response


Page 88

Q16.3 Interest in Using: Expanded bus service where residents would go to a stop or lot near their home to catch a bus that would travel in the same

lanes as cars and drop them off within 2 blocks of their destination



ETC INSTITUTE




3.4-4.2 Interested


No Response


Page 89

Q16.4 Interest in Using: Expanded bus service where residents would go to a stop or lot near their home to catch a bus that would travel on dedicated bus lanes, which would be faster

than travel by car; the bus would drop residents off with 2 blocks of their destination



ETC INSTITUTE




3.4-4.2 Interested


No Response


Page 90

Q16.5 Interest in Using: A ridesharing or carpool program where people who live and work near one another would meet at a designated parking lot and then use dedicated carpool lanes that would allow them to travel faster than cars with single passengers



ETC INSTITUTE




3.4-4.2 Interested


No Response


Page 91

Q16.6 Interest in Using: A ridesharing/carpool program where participants are picked up at their homeand then use dedicated carpool lanes that allow them to travel faster than cars with single passengers



ETC INSTITUTE




3.4-4.2 Interested


No Response


Page 92

Section 5 Tabular Data


Page 93

Q1. Compared to five years ago, would you say that traffic congestion in the metropolitan San Antonio/Alamo region area has...

Q1. What has traffic congestion in Metropolitan San Antonio/Alamo Region Area become compared to five years ago Number Percent Increased a great deal 1847 72.3 % Increased somewhat 419 16.4 % Stayed about the same 79 3.1 % Decreased somewhat 22 0.9 % Decreased a great deal 4 0.2 % Was not in San Antonio 5 years ago 77 3.0 % Don't know 105 4.1 %

Total 2553 100.0 %

WITHOUT “DON’T KNOW” Q1. Compared to five years ago, would you say that traffic congestion in the metropolitan San Antonio/Alamo region area has... (without "don't know")

Q1. What has traffic congestion in Metropolitan San Antonio/Alamo Region Area become compared to five years ago Number Percent Increased a great deal 1847 75.4 % Increased somewhat 419 17.1 % Stayed about the same 79 3.2 % Decreased somewhat 22 0.9 % Decreased a great deal 4 0.2 % Was not in San Antonio 5 years ago 77 3.1 %

Total 2448 100.0 %


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Page 95

Q2. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your satisfaction with following aspects of transportation in the Metropolitan San Antonio/Alamo Region. (N=2553) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Don't know Q2-1. Ease of travel between your home & Downtown San Antonio 6.4% 27.5% 22.2% 25.7% 15.2% 3.0% Q2-2. Ease of travel between your home & Seguin 5.6% 21.8% 23.0% 15.1% 7.8% 26.7% Q2-3. Ease of travel between your home & New Braunfels 4.8% 18.0% 20.2% 28.6% 17.2% 11.2% Q2-4. Ease of travel between your home & Boerne 3.9% 16.8% 21.3% 24.6% 15.6% 17.8% Q2-5. Ease of travel between your home & Canyon Lake 4.2% 15.2% 23.8% 20.3% 12.0% 24.6% Q2-6. Ease of travel from San Antonio Area to other major cities in Texas 3.5% 21.4% 27.9% 26.3% 11.9% 9.0% Q2-7. Ease of travel from your home to work 10.5% 22.3% 19.5% 18.4% 12.3% 16.9% Q2-8. Ease of travel by car on major City streets 3.1% 23.8% 27.6% 30.9% 11.2% 3.5% Q2-9. Ease of travel by car on highways 4.2% 23.6% 24.6% 31.0% 13.2% 3.4% Q2-10. Ease of travel by bicycle 1.9% 4.5% 14.6% 10.2% 13.6% 55.2% Q2-11. Ease of travel by walking 4.1% 13.3% 19.1% 11.6% 13.2% 38.7% Q2-12. Ease of travel by public transportation 3.4% 9.1% 16.6% 10.3% 12.0% 48.6%


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WITHOUT “DON’T KNOW” Q2. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your satisfaction with following aspects of transportation in the Metropolitan San Antonio/Alamo Region. (without "don't know") (N=2553) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Q2-1. Ease of travel between your home & Downtown San Antonio 6.6% 28.4% 22.9% 26.5% 15.7% Q2-2. Ease of travel between your home & Seguin 7.6% 29.7% 31.4% 20.6% 10.6% Q2-3. Ease of travel between your home & New Braunfels 5.4% 20.3% 22.8% 32.2% 19.4% Q2-4. Ease of travel between your home & Boerne 4.7% 20.4% 25.9% 30.0% 19.0% Q2-5. Ease of travel between your home & Canyon Lake 5.5% 20.2% 31.5% 26.8% 15.9% Q2-6. Ease of travel from San Antonio Area to other major cities in Texas 3.8% 23.5% 30.7% 28.9% 13.1% Q2-7. Ease of travel from your home to work 12.7% 26.8% 23.5% 22.1% 14.8% Q2-8. Ease of travel by car on major City streets 3.2% 24.6% 28.6% 32.0% 11.6% Q2-9. Ease of travel by car on highways 4.3% 24.5% 25.5% 32.1% 13.6% Q2-10. Ease of travel by bicycle 4.3% 10.0% 32.7% 22.7% 30.3% Q2-11. Ease of travel by walking 6.6% 21.7% 31.2% 19.0% 21.5% Q2-12. Ease of travel by public transportation 6.5% 17.7% 32.3% 20.1% 23.4%


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Q3. Which THREE areas of transportation listed in Question 2 do you think community leaders in the San Antonio Area should emphasize most over the next 10 years?

Q3. Top choice Number Percent Ease of travel between your home & Downtown San Antonio 556 21.8 % Ease of travel between your home & Seguin 52 2.0 % Ease of travel between your home & New Braunfels 168 6.6 % Ease of travel between your home & Boerne 87 3.4 % Ease of travel between your home & Canyon Lake 37 1.4 % Ease of travel from San Antonio Area to other major cities in Texas 169 6.6 % Ease of travel from your home to work 175 6.9 % Ease of travel by car on major City streets 280 11.0 % Ease of travel by car on highways 355 13.9 % Ease of travel by bicycle 54 2.1 % Ease of travel by walking 59 2.3 % Ease of travel by public transportation 236 9.2 % None chosen 325 12.7 %

Total 2553 100.0 %


Q3. 2nd choice Number Percent Ease of travel between your home & Downtown San Antonio 225 8.8 % Ease of travel between your home & Seguin 62 2.4 % Ease of travel between your home & New Braunfels 188 7.4 % Ease of travel between your home & Boerne 131 5.1 % Ease of travel between your home & Canyon Lake 45 1.8 % Ease of travel from San Antonio Area to other major cities in Texas 229 9.0 % Ease of travel from your home to work 155 6.1 % Ease of travel by car on major City streets 380 14.9 % Ease of travel by car on highways 361 14.1 % Ease of travel by bicycle 122 4.8 % Ease of travel by walking 91 3.6 % Ease of travel by public transportation 178 7.0 % None chosen 386 15.1 %

Total 2553 100.0 %


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Q3. 3rd choice Number Percent Ease of travel between your home & Downtown San Antonio 256 10.0 % Ease of travel between your home & Seguin 55 2.2 % Ease of travel between your home & New Braunfels 150 5.9 % Ease of travel between your home & Boerne 99 3.9 % Ease of travel between your home & Canyon Lake 62 2.4 % Ease of travel from San Antonio Area to other major cities in Texas 258 10.1 % Ease of travel from your home to work 106 4.2 % Ease of travel by car on major City streets 308 12.1 % Ease of travel by car on highways 321 12.6 % Ease of travel by bicycle 139 5.4 % Ease of travel by walking 122 4.8 % Ease of travel by public transportation 225 8.8 % None chosen 452 17.7 %

Total 2553 100.0 %

Q3. Which THREE areas of transportation listed in Question 2 do you think community leaders in the San Antonio Area should emphasize most over the next 10 years? (top 3)

Q3. Sum of top 3 Choices Number Percent Ease of travel between your home & Downtown San Antonio 1037 40.6 % Ease of travel between your home & Seguin 169 6.6 % Ease of travel between your home & New Braunfels 506 19.8 % Ease of travel between your home & Boerne 317 12.4 % Ease of travel between your home & Canyon Lake 144 5.6 % Ease of travel from San Antonio Area to other major cities in Texas 656 25.7 % Ease of travel from your home to work 436 17.1 % Ease of travel by car on major City streets 968 37.9 % Ease of travel by car on highways 1037 40.6 % Ease of travel by bicycle 315 12.3 % Ease of travel by walking 272 10.7 % Ease of travel by public transportation 639 25.0 % None chosen 325 12.7 %

Total 6821


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Q4. For each of the following, please indicate whether you think the issue is a "current problem," an "emerging problem," or "not a problem" in the San Antonio/Alamo Region.

(N=2553)

Current problem Emerging problem Not sure Not a problem Q4-1. Congestion between your home & Downtown San Antonio 52.4% 28.6% 7.4% 11.6%

Q4-2. Congestion between your home & Seguin 18.4% 25.1% 39.3% 17.1%

Q4-3. Congestion between your home & New Braunfels 41.6% 28.6% 18.4% 11.4%

Q4-4. Congestion between your home & Boerne 36.3% 24.9% 26.4% 12.3%

Q4-5. Congestion between your home & Canyon Lake 25.8% 23.7% 35.6% 15.0%

Q4-6. Air quality 20.5% 39.2% 24.6% 15.7%

Q4-7. Truck traffic 49.2% 29.5% 12.9% 8.4%

Q4-8. Traffic delays caused by trains 16.2% 13.7% 32.5% 37.6%

Q4-9. Lack of public transportation/ bus services 25.3% 17.2% 34.8% 22.6%

Q4-10. Capacity of major roads not keeping up with new development 60.2% 27.1% 9.3% 3.4%

Q4-11. Lack of bicycle trails/bike facilities 25.7% 19.2% 34.8% 20.4%

Q4-12. Lack of safe & accessible pedestrian facilities 31.0% 22.8% 29.8% 16.4%


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Q5. Using a scale of 1 to 5, where 5 means "very satisfied" and 1 means "very dissatisfied," please rate your satisfaction with efforts in the Metropolitan San Antonio/Alamo Region to address the following issues. (N=2553) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Don't know Q5-1. Protect/preserve air quality 4.3% 22.8% 34.5% 18.4% 7.1% 12.7% Q5-2. Relieve traffic congestion 1.6% 10.2% 16.8% 41.4% 26.0% 3.9% Q5-3. Protect sources of drinking water (e.g., aquifers) 7.5% 31.2% 25.1% 16.6% 9.8% 9.9% Q5-4. Reduce energy consumption 4.2% 21.4% 34.4% 19.9% 8.5% 11.5% Q5-5. Improve travel safety 3.5% 22.2% 32.5% 25.4% 9.1% 7.3% Q5-6. Reduce noise from traffic 2.7% 15.5% 40.0% 21.3% 8.6% 11.9% Q5-7. Preserve historical sites 10.5% 34.8% 26.1% 10.3% 7.2% 11.0% Q5-8. Provide travel choices other than automobiles 4.7% 13.7% 27.0% 26.1% 17.8% 10.7% Q5-9. Improve draining to prevent floods 4.4% 20.7% 21.8% 30.2% 15.7% 7.3% Q5-10. Protect trees & other features of natural landscape 5.3% 23.6% 27.5% 20.8% 13.5% 9.4% Q5-11. Protect established neighborhoods 4.3% 21.0% 33.5% 19.8% 10.7% 10.7% Q5-12. Meet transportation needs of visitors or tourists 4.4% 19.1% 35.4% 16.0% 7.5% 17.6% Q5-13. Reduce urban sprawl 2.3% 8.7% 32.0% 23.1% 15.7% 18.2% Q5-14. Maintain existing roads & highways 3.2% 16.5% 19.2% 35.5% 21.9% 3.8%


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WITHOUT “DON’T KNOW” Q5. Using a scale of 1 to 5, where 5 means "very satisfied" and 1 means "very dissatisfied," please rate your satisfaction with efforts in the Metropolitan San Antonio/Alamo Region to address the following issues. (without "don't know") (N=2553) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Q5-1. Protect/preserve air quality 4.9% 26.2% 39.6% 21.1% 8.2% Q5-2. Relieve traffic congestion 1.7% 10.6% 17.5% 43.0% 27.1% Q5-3. Protect sources of drinking water (e.g., aquifers) 8.3% 34.6% 27.9% 18.4% 10.8% Q5-4. Reduce energy consumption 4.7% 24.2% 38.9% 22.5% 9.6% Q5-5. Improve travel safety 3.8% 23.9% 35.0% 27.4% 9.8% Q5-6. Reduce noise from traffic 3.0% 17.6% 45.5% 24.2% 9.7% Q5-7. Preserve historical sites 11.8% 39.1% 29.4% 11.6% 8.1% Q5-8. Provide travel choices other than automobiles 5.3% 15.3% 30.3% 29.2% 19.9% Q5-9. Improve draining to prevent floods 4.7% 22.3% 23.5% 32.6% 16.9% Q5-10. Protect trees & other features of natural landscape 5.8% 26.0% 30.3% 22.9% 14.9% Q5-11. Protect established neighborhoods 4.8% 23.5% 37.4% 22.2% 12.0% Q5-12. Meet transportation needs of visitors or tourists 5.3% 23.2% 43.0% 19.4% 9.1% Q5-13. Reduce urban sprawl 2.8% 10.6% 39.2% 28.2% 19.2% Q5-14. Maintain existing roads & highways 3.3% 17.1% 20.0% 36.9% 22.7%


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Q6. Which THREE of the transportation issues listed in Question 5 do you think should be most important? Q6. Top choice Number Percent Protect/preserve air quality 224 8.8 % Relieve traffic congestion 901 35.3 % Protect sources of drinking water (e.g., aquifers) 177 6.9 % Reduce energy consumption 31 1.2 % Improve travel safety 63 2.5 % Reduce noise from traffic 21 0.8 % Preserve historical sites 24 0.9 % Provide travel choices other than automobiles 153 6.0 % Improve draining to prevent floods 108 4.2 % Protect trees & other features of natural landscape 50 2.0 % Protect established neighborhoods 34 1.3 % Meet transportation needs of visitors or tourists 19 0.7 % Reduce urban sprawl 82 3.2 % Maintain existing roads & highways 396 15.5 % None chosen 270 10.6 % Total 2553 100.0 %

Q6. Which THREE of the transportation issues listed in Question 5 do you think should be most important? Q6. 2nd choice Number Percent Protect/preserve air quality 170 6.7 % Relieve traffic congestion 351 13.7 % Protect sources of drinking water (e.g., aquifers) 256 10.0 % Reduce energy consumption 72 2.8 % Improve travel safety 202 7.9 % Reduce noise from traffic 46 1.8 % Preserve historical sites 52 2.0 % Provide travel choices other than automobiles 192 7.5 % Improve draining to prevent floods 223 8.7 % Protect trees & other features of natural landscape 91 3.6 % Protect established neighborhoods 105 4.1 % Meet transportation needs of visitors or tourists 40 1.6 % Reduce urban sprawl 115 4.5 % Maintain existing roads & highways 320 12.5 % None chosen 318 12.5 % Total 2553 100.0 %


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Q6. Which THREE of the transportation issues listed in Question 5 do you think should be most important? Q6. 3rd choice Number Percent Protect/preserve air quality 132 5.2 % Relieve traffic congestion 229 9.0 % Protect sources of drinking water (e.g., aquifers) 184 7.2 % Reduce energy consumption 91 3.6 % Improve travel safety 155 6.1 % Reduce noise from traffic 50 2.0 % Preserve historical sites 73 2.9 % Provide travel choices other than automobiles 188 7.4 % Improve draining to prevent floods 258 10.1 % Protect trees & other features of natural landscape 159 6.2 % Protect established neighborhoods 139 5.4 % Meet transportation needs of visitors or tourists 65 2.5 % Reduce urban sprawl 138 5.4 % Maintain existing roads & highways 326 12.8 % None chosen 366 14.3 % Total 2553 100.0 %

Q6. Which THREE of the transportation issues listed in Question 5 do you think should be most important? (top 3) Q6. Sum of top 3 Choices Number Percent Protect/preserve air quality 526 20.6 % Relieve traffic congestion 1481 58.0 % Protect sources of drinking water (e.g., aquifers) 617 24.2 % Reduce energy consumption 194 7.6 % Improve travel safety 420 16.5 % Reduce noise from traffic 117 4.6 % Preserve historical sites 149 5.8 % Provide travel choices other than automobiles 533 20.9 % Improve draining to prevent floods 589 23.1 % Protect trees & other features of natural landscape 300 11.8 % Protect established neighborhoods 278 10.9 % Meet transportation needs of visitors or tourists 124 4.9 % Reduce urban sprawl 335 13.1 % Maintain existing roads & highways 1042 40.8 % None chosen 270 10.6 % Total 6975


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Q7. Using a scale of 1 to 5, where 5 means "very satisfied" and 1 means "very dissatisfied," please rate your satisfaction with the following: (N=2553) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Don't know Q7-1. Availability of information about public transportation services in the region 6.2% 19.3% 28.0% 19.8% 8.3% 18.3% Q7-2. Number of destinations served by public transportation 4.9% 13.6% 24.9% 20.3% 9.5% 26.8% Q7-3. Distance to the nearest bus stop from your home 11.9% 21.9% 17.7% 13.3% 14.1% 21.2% Q7-4. Frequency of bus service where you live 7.4% 16.6% 19.9% 12.5% 14.3% 29.3% Q7-5. Hours & days bus service is provided 6.7% 15.9% 21.6% 11.0% 11.2% 33.6% Q7-6. Availability of safe sidewalks & pedestrian facilities where you live 7.7% 25.7% 18.8% 22.5% 16.6% 8.7% Q7-7. Availability of safe biking facilities/lanes where you live 4.6% 16.3% 23.2% 22.6% 17.3% 16.0% Q7-8. Availability of transportation services for seniors & persons with disabilities 4.5% 11.8% 21.5% 15.6% 12.4% 34.2% Q7-9. Availability of public transportation services on weekends 3.8% 11.0% 25.0% 12.5% 10.9% 36.7% Q7-10. Availability of carpooling service 2.2% 6.9% 26.9% 10.9% 7.5% 45.6% Q7-11. Availability of vanpooling service 2.2% 6.5% 26.8% 10.4% 6.9% 47.2%


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Q7. Using a scale of 1 to 5, where 5 means "very satisfied" and 1 means "very dissatisfied," please rate your satisfaction with the following: Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Don't know Q7-12. Availability of park & ride facilities 3.8% 18.0% 25.7% 13.4% 9.0% 30.0% Q7-13. Speed of travel by bus in the region 3.8% 12.3% 25.0% 11.1% 9.7% 38.0%


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WITHOUT “DON’T KNOW” Q7. Using a scale of 1 to 5, where 5 means "very satisfied" and 1 means "very dissatisfied," please rate your satisfaction with the following: (without "don't know") (N=2553) Very Very satisfied Satisfied Neutral Dissatisfied dissatisfied Q7-1. Availability of information about public transportation services in the region 7.6% 23.7% 34.3% 24.2% 10.1% Q7-2. Number of destinations served by public transportation 6.7% 18.6% 34.0% 27.7% 12.9% Q7-3. Distance to the nearest bus stop from your home 15.1% 27.7% 22.5% 16.8% 17.9% Q7-4. Frequency of bus service where you live 10.4% 23.5% 28.2% 17.7% 20.3% Q7-5. Hours & days bus service is provided 10.0% 23.9% 32.6% 16.6% 16.9% Q7-6. Availability of safe sidewalks & pedestrian facilities where you live 8.5% 28.2% 20.6% 24.6% 18.2% Q7-7. Availability of safe biking facilities/ lanes where you live 5.5% 19.4% 27.6% 26.9% 20.6% Q7-8. Availability of transportation services for seniors & persons with disabilities 6.8% 17.9% 32.6% 23.7% 18.9% Q7-9. Availability of public transportation services on weekends 6.1% 17.3% 39.5% 19.8% 17.3% Q7-10. Availability of carpooling service 4.0% 12.6% 49.6% 20.1% 13.8% Q7-11. Availability of vanpooling service 4.1% 12.2% 50.9% 19.7% 13.1% Q7-12. Availability of park & ride facilities 5.4% 25.8% 36.8% 19.1% 12.9% Q7-13. Speed of travel by bus in the region 6.2% 19.9% 40.3% 17.9% 15.7%


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Q8. Which THREE of the transportation issues listed in Question 7 do you think should be MOST IMPORTANT? Q8. Top choice Number Percent Availability of information about public transportation services in the region 315 12.3 % Number of destinations served by public transportation 322 12.6 % Distance to the nearest bus stop from your home 156 6.1 % Frequency of bus service where you live 108 4.2 % Hours & days bus service is provided 57 2.2 % Availability of safe sidewalks & pedestrian facilities where you live 487 19.1 % Availability of safe biking facilities/lanes where you live 176 6.9 % Availability of transportation services for seniors & persons with disabilities 254 9.9 % Availability of public transportation services on weekends 31 1.2 % Availability of carpooling service 42 1.6 % Availability of vanpooling service 8 0.3 % Availability of park & ride facilities 81 3.2 % Speed of travel by bus in the region 83 3.3 % None chosen 433 17.0 % Total 2553 100.0 %

Q8. Which THREE of the transportation issues listed in Question 7 do you think should be MOST IMPORTANT? Q8. 2nd choice Number Percent Availability of information about public transportation services in the region 123 4.8 % Number of destinations served by public transportation 246 9.6 % Distance to the nearest bus stop from your home 153 6.0 % Frequency of bus service where you live 166 6.5 % Hours & days bus service is provided 104 4.1 % Availability of safe sidewalks & pedestrian facilities where you live 284 11.1 % Availability of safe biking facilities/lanes where you live 333 13.0 % Availability of transportation services for seniors & persons with disabilities 239 9.4 % Availability of public transportation services on weekends 83 3.3 % Availability of carpooling service 61 2.4 % Availability of vanpooling service 40 1.6 % Availability of park & ride facilities 100 3.9 % Speed of travel by bus in the region 68 2.7 % None chosen 553 21.7 % Total 2553 100.0 %


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Q8. Which THREE of the transportation issues listed in Question 7 do you think should be MOST IMPORTANT? Q8. 3rd choice Number Percent Availability of information about public transportation services in the region 162 6.3 % Number of destinations served by public transportation 175 6.9 % Distance to the nearest bus stop from your home 130 5.1 % Frequency of bus service where you live 144 5.6 % Hours & days bus service is provided 116 4.5 % Availability of safe sidewalks & pedestrian facilities where you live 165 6.5 % Availability of safe biking facilities/lanes where you live 158 6.2 % Availability of transportation services for seniors & persons with disabilities 251 9.8 % Availability of public transportation services on weekends 144 5.6 % Availability of carpooling service 55 2.2 % Availability of vanpooling service 49 1.9 % Availability of park & ride facilities 179 7.0 % Speed of travel by bus in the region 141 5.5 % None chosen 684 26.8 % Total 2553 100.0 % Q8. Which THREE of the transportation issues listed in Question 7 do you think should be MOST IMPORTANT? (top 3) Q8. Sum of top 3 choices Number Percent Availability of information about public transportation services in the region 600 23.5 % Number of destinations served by public transportation 743 29.1 % Distance to the nearest bus stop from your home 439 17.2 % Frequency of bus service where you live 418 16.4 % Hours & days bus service is provided 277 10.8 % Availability of safe sidewalks & pedestrian facilities where you live 936 36.7 % Availability of safe biking facilities/lanes where you live 667 26.1 % Availability of transportation services for seniors & persons with disabilities 744 29.1 % Availability of public transportation services on weekends 258 10.1 % Availability of carpooling service 158 6.2 % Availability of vanpooling service 97 3.8 % Availability of park & ride facilities 360 14.1 % Speed of travel by bus in the region 292 11.4 % None chosen 433 17.0 % Total 6422


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Q9. How do you think the current level of funding for road and highway improvements in the Metropolitan San Antonio/Alamo Region should change over the next FIVE years? Q9. How should current level of funding for road & highway improvements in Metropolitan San Antonio/Alamo Region change over next five years Number Percent Should be reduced 93 3.6 % Should stay the same 429 16.8 % Should be somewhat greater than it is now 1051 41.2 % Should be much greater than it is now 872 34.2 % Don't know 108 4.2 % Total 2553 100.0 %

WITHOUT “DON’T KNOW” Q9. How do you think the current level of funding for road and highway improvements in the Metropolitan San Antonio/Alamo Region should change over the next FIVE years? (without "don't know") Q9. How should current level of funding for road & highway improvements in Metropolitan San Antonio/Alamo Region change over next five years Number Percent Should be reduced 93 3.8 % Should stay the same 429 17.5 % Should be somewhat greater than it is now 1051 43.0 % Should be much greater than it is now 872 35.7 % Total 2445 100.0 %


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Q10. How do you think the current level of funding for public transportation (e.g. bus, rail) in the Metropolitan San Antonio/Alamo Region should change over the next five years? Q10. How should current level of funding for public transportation (e.g. bus, rail) in Metropolitan San Antonio/Alamo Region change over next five years Number Percent Should be reduced 163 6.4 % Should stay the same 536 21.0 % Should be somewhat greater than it is now 954 37.4 % Should be much greater than it is now 774 30.3 % Don't know 126 4.9 % Total 2553 100.0 %

WITHOUT “DON’T KNOW” Q10. How do you think the current level of funding for public transportation (e.g. bus, rail) in the Metropolitan San Antonio/Alamo Region should change over the next five years? (without "don't know") Q10. How should current level of funding for public transportation (e.g. bus, rail) in Metropolitan San Antonio/Alamo Region change over next five years Number Percent Should be reduced 163 6.7 % Should stay the same 536 22.1 % Should be somewhat greater than it is now 954 39.3 % Should be much greater than it is now 774 31.9 % Total 2427 100.0 %


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Q11. Using a scale of 1 to 10, where 10 means "highest priority" and 1 means "lowest priority," please indicate what priority should be placed on the following transportation improvements in the Metropolitan San Antonio/Alamo Region. (N=2553) Highest Lowest Don't priority 9 8 7 6 5 4 3 2 priority know Q11-1. Widening freeways by adding lanes 45.1% 10.6% 11.9% 7.3% 4.7% 6.9% 2.4% 1.7% 1.0% 2.4% 5.9% Q11-2. Building a network of bicycle lanes to make commuting by bicycle a better option 12.3% 6.1% 8.2% 9.1% 9.7% 12.7% 6.1% 6.5% 5.2% 15.0% 9.2% Q11-3. Building overpasses or underpasses at railroad crossings to improve safety & traffic flow on major streets 24.8% 11.4% 12.3% 10.4% 9.1% 9.9% 4.9% 4.0% 2.8% 4.1% 6.4% Q11-4. Building High Occupancy Vehicle (HOV) lanes on freeways for buses & carpools 21.3% 10.7% 12.3% 9.2% 8.1% 10.0% 4.1% 4.5% 3.3% 10.2% 6.1%


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Q11. Using a scale of 1 to 10, where 10 means "highest priority" and 1 means "lowest priority," please indicate what priority should be placed on the following transportation improvements in the Metropolitan San Antonio/Alamo Region. Highest Lowest Don't priority 9 8 7 6 5 4 3 2 priority know Q11-5. Expanding public transit with more bus routes, expanded service hours, & more frequent services 18.0% 9.8% 11.7% 10.6% 9.4% 12.5% 4.8% 3.4% 3.1% 6.2% 10.5% Q11-6. Building light rail to carry commuters to major activity centers 26.8% 10.7% 10.3% 8.5% 6.6% 7.2% 3.1% 2.9% 3.5% 13.5% 7.0% Q11-7. Developing Bus Rapid Transit which operates like light rail using rubber tired vehicles 17.3% 10.3% 10.7% 10.3% 8.1% 9.1% 4.0% 3.4% 3.5% 11.4% 11.8% Q11-8. Rerouting truck traffic or finding another solution to keep freight traffic separate from local traffic on freeways 31.5% 11.9% 14.7% 10.3% 7.1% 9.0% 3.4% 2.4% 1.9% 3.1% 4.8%


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Q11. Using a scale of 1 to 10, where 10 means "highest priority" and 1 means "lowest priority," please indicate what priority should be placed on the following transportation improvements in the Metropolitan San Antonio/Alamo Region. Highest Lowest Don't priority 9 8 7 6 5 4 3 2 priority know Q11-9. Reducing congestion in the area where I live 31.3% 12.0% 11.6% 8.5% 8.1% 9.5% 2.6% 3.3% 2.2% 5.4% 5.5% Q11-10. Building or widening sidewalks 20.2% 8.7% 11.5% 10.5% 8.7% 11.7% 4.9% 5.4% 4.3% 7.3% 6.8% Q11-11. Building shelters, benches, & other pedestrian amenities 15.2% 8.6% 10.0% 9.9% 9.7% 12.8% 5.8% 6.3% 4.7% 9.2% 7.8% Q11-12. Expanding carpool & vanpool programs to reduce number of vehicles on roads 11.8% 8.3% 11.2% 11.8% 9.9% 15.0% 5.9% 5.7% 3.7% 7.4% 9.4% Q11-13. Building a system of remote Park & Ride lots with express service to major activity centers 13.6% 9.8% 13.9% 13.5% 10.2% 12.2% 4.9% 4.6% 3.3% 5.4% 8.6%


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Q11. Using a scale of 1 to 10, where 10 means "highest priority" and 1 means "lowest priority," please indicate what priority should be placed on the following transportation improvements in the Metropolitan San Antonio/Alamo Region. Highest Lowest Don't priority 9 8 7 6 5 4 3 2 priority know Q11-14. Using information technology to enhance driver safety & improve traffic flow 23.1% 14.9% 17.0% 11.2% 8.3% 9.0% 3.3% 2.6% 1.3% 2.9% 6.3% Q11-15. Acquiring land for traffic corridors & roads in future growth areas 22.6% 13.7% 15.4% 11.4% 7.2% 8.8% 3.1% 2.8% 2.1% 5.2% 7.8% Q11-16. Improving transportation services for seniors & persons with disabilities 26.3% 12.5% 13.9% 10.3% 8.1% 9.4% 2.9% 2.2% 1.6% 3.1% 9.7% Q11-17. Improving access to San Antonio International Airport (SAT) 21.9% 11.1% 13.3% 10.6% 9.0% 11.8% 3.5% 3.3% 2.9% 6.4% 6.2%


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WITHOUT “DON’T KNOW” Q11. Using a scale of 1 to 10, where 10 means "highest priority" and 1 means "lowest priority," please indicate what priority should be placed on the following transportation improvements in the Metropolitan San Antonio/Alamo Region. (without "don't know") (N=2553) Highest Lowest priority 9 8 7 6 5 4 3 2 priority Q11-1. Widening freeways by adding lanes 47.9% 11.3% 12.6% 7.8% 5.0% 7.4% 2.5% 1.8% 1.1% 2.5% Q11-2. Building a network of bicycle lanes to make commuting by bicycle a better option 13.5% 6.7% 9.0% 10.0% 10.7% 14.0% 6.8% 7.1% 5.7% 16.6% Q11-3. Building overpasses or underpasses at railroad crossings to improve safety & traffic flow on major streets 26.4% 12.2% 13.2% 11.1% 9.7% 10.6% 5.2% 4.2% 3.0% 4.4% Q11-4. Building High Occupancy Vehicle (HOV) lanes on freeways for buses & carpools 22.7% 11.4% 13.1% 9.8% 8.7% 10.7% 4.4% 4.8% 3.5% 10.9% Q11-5. Expanding public transit with more bus routes, expanded service hours, & more frequent services 20.1% 10.9% 13.1% 11.9% 10.5% 14.0% 5.3% 3.9% 3.4% 6.9% Q11-6. Building light rail to carry commuters to major activity centers 28.8% 11.5% 11.0% 9.1% 7.1% 7.8% 3.3% 3.1% 3.7% 14.5%


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WITHOUT “DON’T KNOW” Q11. Using a scale of 1 to 10, where 10 means "highest priority" and 1 means "lowest priority," please indicate what priority should be placed on the following transportation improvements in the Metropolitan San Antonio/Alamo Region. (without "don't know") Highest Lowest priority 9 8 7 6 5 4 3 2 priority Q11-7. Developing Bus Rapid Transit which operates like light rail using rubber tired vehicles 19.6% 11.7% 12.1% 11.7% 9.2% 10.3% 4.6% 3.9% 4.0% 12.9% Q11-8. Rerouting truck traffic or finding another solution to keep freight traffic separate from local traffic on freeways 33.1% 12.5% 15.4% 10.9% 7.4% 9.5% 3.6% 2.5% 2.0% 3.2% Q11-9. Reducing congestion in the area where I live 33.1% 12.7% 12.3% 9.0% 8.5% 10.1% 2.8% 3.5% 2.3% 5.7% Q11-10. Building or widening sidewalks 21.7% 9.3% 12.4% 11.2% 9.3% 12.5% 5.2% 5.8% 4.7% 7.8% Q11-11. Building shelters, benches, & other pedestrian amenities 16.5% 9.3% 10.8% 10.7% 10.5% 13.9% 6.3% 6.8% 5.1% 9.9% Q11-12. Expanding carpool & vanpool programs to reduce number of vehicles on roads 13.0% 9.1% 12.4% 13.0% 10.9% 16.5% 6.5% 6.3% 4.1% 8.2% Q11-13. Building a system of remote Park & Ride lots with express service to major activity centers 14.9% 10.8% 15.2% 14.7% 11.2% 13.3% 5.3% 5.0% 3.6% 6.0%


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WITHOUT “DON’T KNOW” Q11. Using a scale of 1 to 10, where 10 means "highest priority" and 1 means "lowest priority," please indicate what priority should be placed on the following transportation improvements in the Metropolitan San Antonio/Alamo Region. (without "don't know") Highest Lowest priority 9 8 7 6 5 4 3 2 priority Q11-14. Using information technology to enhance driver safety & improve traffic flow 24.6% 15.9% 18.2% 12.0% 8.9% 9.6% 3.6% 2.8% 1.4% 3.1% Q11-15. Acquiring land for traffic corridors & roads in future growth areas 24.5% 14.8% 16.7% 12.4% 7.8% 9.5% 3.3% 3.1% 2.3% 5.6% Q11-16. Improving transportation services for seniors & persons with disabilities 29.1% 13.8% 15.4% 11.4% 9.0% 10.4% 3.3% 2.4% 1.8% 3.4% Q11-17. Improving access to San Antonio International Airport (SAT) 23.3% 11.8% 14.2% 11.3% 9.6% 12.6% 3.7% 3.5% 3.1% 6.9%


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Q12. Which FOUR of the transportation issues listed in Question 11 do you think should be MOST IMPORTANT? Q12. Top choice Number Percent Widening freeways by adding lanes 823 32.2 % Building a network of bicycle lanes to make commuting by bicycle a better option 75 2.9 % Building overpasses or underpasses at railroad crossings to improve safety & traffic flow on major streets 143 5.6 % Building "High Occupancy Vehicle" (HOV) lanes on freeways for buses & carpools 87 3.4 % Expanding public transit with more bus routes, expanded service hours, & more frequent services 92 3.6 % Building light rail to carry commuters to major activity centers 240 9.4 % Developing Bus Rapid Transit which operates like light rail using rubber tired vehicles 41 1.6 % Rerouting truck traffic or finding another solution to keep freight traffic separate from local traffic on freeways 168 6.6 % Reducing congestion in the area where I live 152 6.0 % Building or widening sidewalks 139 5.4 % Building shelters, benches, & other pedestrian amenities 16 0.6 % Expanding carpool & vanpool programs to reduce number of vehicles on roads 17 0.7 % Building a system of remote Park & Ride lots with express service to major activity centers 12 0.5 % Using information technology to enhance driver safety & improve traffic flow 60 2.4 % Acquiring land for traffic corridors & roads in future growth areas 51 2.0 % Improving transportation services for seniors & persons with disabilities 131 5.1 % Improving access to San Antonio International Airport (SAT) 69 2.7 % None chosen 237 9.3 % Total 2553 100.0 %


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Q12. Which FOUR of the transportation issues listed in Question 11 do you think should be MOST IMPORTANT? Q12. 2nd choice Number Percent Widening freeways by adding lanes 220 8.6 % Building a network of bicycle lanes to make commuting by bicycle a better option 88 3.4 % Building overpasses or underpasses at railroad crossings to improve safety & traffic flow on major streets 251 9.8 % Building "High Occupancy Vehicle" (HOV) lanes on freeways for buses & carpools 177 6.9 % Expanding public transit with more bus routes, expanded service hours, & more frequent services 133 5.2 % Building light rail to carry commuters to major activity centers 177 6.9 % Developing Bus Rapid Transit which operates like light rail using rubber tired vehicles 129 5.1 % Rerouting truck traffic or finding another solution to keep freight traffic separate from local traffic on freeways 262 10.3 % Reducing congestion in the area where I live 226 8.9 % Building or widening sidewalks 128 5.0 % Building shelters, benches, & other pedestrian amenities 44 1.7 % Expanding carpool & vanpool programs to reduce number of vehicles on roads 34 1.3 % Building a system of remote Park & Ride lots with express service to major activity centers 46 1.8 % Using information technology to enhance driver safety & improve traffic flow 99 3.9 % Acquiring land for traffic corridors & roads in future growth areas 96 3.8 % Improving transportation services for seniors & persons with disabilities 104 4.1 % Improving access to San Antonio International Airport (SAT) 63 2.5 % None chosen 276 10.8 % Total 2553 100.0 %


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Q12. Which FOUR of the transportation issues listed in Question 11 do you think should be MOST IMPORTANT? Q12. 3rd choice Number Percent Widening freeways by adding lanes 129 5.1 % Building a network of bicycle lanes to make commuting by bicycle a better option 76 3.0 % Building overpasses or underpasses at railroad crossings to improve safety & traffic flow on major streets 142 5.6 % Building "High Occupancy Vehicle" (HOV) lanes on freeways for buses & carpools 148 5.8 % Expanding public transit with more bus routes, expanded service hours, & more frequent services 126 4.9 % Building light rail to carry commuters to major activity centers 155 6.1 % Developing Bus Rapid Transit which operates like light rail using rubber tired vehicles 138 5.4 % Rerouting truck traffic or finding another solution to keep freight traffic separate from local traffic on freeways 268 10.5 % Reducing congestion in the area where I live 206 8.1 % Building or widening sidewalks 131 5.1 % Building shelters, benches, & other pedestrian amenities 68 2.7 % Expanding carpool & vanpool programs to reduce number of vehicles on roads 63 2.5 % Building a system of remote Park & Ride lots with express service to major activity centers 79 3.1 % Using information technology to enhance driver safety & improve traffic flow 155 6.1 % Acquiring land for traffic corridors & roads in future growth areas 127 5.0 % Improving transportation services for seniors & persons with disabilities 137 5.4 % Improving access to San Antonio International Airport (SAT) 89 3.5 % None chosen 316 12.4 % Total 2553 100.0 %


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Q12. Which FOUR of the transportation issues listed in Question 11 do you think should be MOST IMPORTANT? Q12. 4th choice Number Percent Widening freeways by adding lanes 93 3.6 % Building a network of bicycle lanes to make commuting by bicycle a better option 74 2.9 % Building overpasses or underpasses at railroad crossings to improve safety & traffic flow on major streets 121 4.7 % Building "High Occupancy Vehicle" (HOV) lanes on freeways for buses & carpools 112 4.4 % Expanding public transit with more bus routes, expanded service hours, & more frequent services 87 3.4 % Building light rail to carry commuters to major activity centers 126 4.9 % Developing Bus Rapid Transit which operates like light rail using rubber tired vehicles 96 3.8 % Rerouting truck traffic or finding another solution to keep freight traffic separate from local traffic on freeways 191 7.5 % Reducing congestion in the area where I live 158 6.2 % Building or widening sidewalks 122 4.8 % Building shelters, benches, & other pedestrian amenities 87 3.4 % Expanding carpool & vanpool programs to reduce number of vehicles on roads 56 2.2 % Building a system of remote Park & Ride lots with express service to major activity centers 95 3.7 % Using information technology to enhance driver safety & improve traffic flow 180 7.1 % Acquiring land for traffic corridors & roads in future growth areas 182 7.1 % Improving transportation services for seniors & persons with disabilities 161 6.3 % Improving access to San Antonio International Airport (SAT) 153 6.0 % None chosen 459 18.0 % Total 2553 100.0 %


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Q12. Which FOUR of the transportation issues listed in Question 11 do you think should be MOST IMPORTANT? (top 4) Q12. Sum of top 4 choices Number Percent Widening freeways by adding lanes 1265 49.5 % Building a network of bicycle lanes to make commuting by bicycle a better option 313 12.3 % Building overpasses or underpasses at railroad crossings to improve safety & traffic flow on major streets 657 25.7 % Building "High Occupancy Vehicle" (HOV) lanes on freeways for buses & carpools 524 20.5 % Expanding public transit with more bus routes, expanded service hours, & more frequent services 438 17.2 % Building light rail to carry commuters to major activity centers 698 27.3 % Developing Bus Rapid Transit which operates like light rail using rubber tired vehicles 404 15.8 % Rerouting truck traffic or finding another solution to keep freight traffic separate from local traffic on freeways 889 34.8 % Reducing congestion in the area where I live 742 29.1 % Building or widening sidewalks 520 20.4 % Building shelters, benches, & other pedestrian amenities 215 8.4 % Expanding carpool & vanpool programs to reduce number of vehicles on roads 170 6.7 % Building a system of remote Park & Ride lots with express service to major activity centers 232 9.1 % Using information technology to enhance driver safety & improve traffic flow 494 19.3 % Acquiring land for traffic corridors & roads in future growth areas 456 17.9 % Improving transportation services for seniors & persons with disabilities 533 20.9 % Improving access to San Antonio International Airport (SAT) 374 14.6 % None chosen 237 9.3 % Total 9161


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Q13. Five major categories of transportation funding for the Metropolitan San Antonio/Alamo Region are listed below. For each $100 spent on transportation, please indicate how many dollars you would spend in EACH of the five categories. Mean Building new or adding capacity to existing streets & highways in the region $29.93 Maintaining existing streets & highways in the region $24.68 Building/improving bicycle & pedestrian facilities $9.72 Expanding/improving public BUS service $11.18 Expanding/improving passenger rail (light rail, Commuter rail, hi-speed rail) service $15.59 Improving airport & freight rail facilities in the area $8.90


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Q14. Which ONE of the following BEST describes your current employment status? Q14. What is your current employment status Number Percent Employed full time 1370 53.7 % Employed part time 166 6.5 % Student 26 1.0 % Unemployed, seeking work 32 1.3 % Homemaker 90 3.5 % Retired/disabled 729 28.6 % Other 5 0.2 % Not provided 135 5.3 % Total 2553 100.0 %

WITHOUT “NOT PROVIDED” Q14. Which ONE of the following BEST describes your current employment status? (without "not provided") Q14. What is your current employment status Number Percent Employed full time 1370 56.7 % Employed part time 166 6.9 % Student 26 1.1 % Unemployed, seeking work 32 1.3 % Homemaker 90 3.7 % Retired/disabled 729 30.1 % Other 5 0.2 % Total 2418 100.0 %

Q14. Other Q14. Other Number Percent Disabled 2 100.0 % Total 2 100.0 %


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Q14a. In which zip code do you work or go to school? Q14a. In which zip code do you work or go to school Number Percent 78249 70 4.8 % 78229 63 4.4 % 78216 58 4.0 % 78130 53 3.7 % 78234 48 3.3 % 78205 41 2.8 % 78006 40 2.8 % 78209 39 2.7 % 78230 37 2.6 % 78212 33 2.3 % 78217 32 2.2 % 78251 30 2.1 % 78218 30 2.1 % 78258 30 2.1 % 78245 29 2.0 % 78154 28 1.9 % 78232 27 1.9 % 78228 26 1.8 % 78207 26 1.8 % 78240 26 1.8 % 78108 24 1.7 % 78288 23 1.6 % 78250 22 1.5 % 78223 22 1.5 % 78254 20 1.4 % 78247 19 1.3 % 78238 19 1.3 % 78213 19 1.3 % 78227 18 1.2 % 78233 18 1.2 % 78236 18 1.2 % 78253 18 1.2 % 78211 18 1.2 % 78155 17 1.2 % 78259 16 1.1 % 78221 16 1.1 % 78237 15 1.0 % 78201 15 1.0 % 78264 15 1.0 % 78224 14 1.0 % 78210 13 0.9 % 78148 13 0.9 % 78023 12 0.8 % 78244 12 0.8 % 78239 11 0.8 %


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Q14a. In which zip code do you work or go to school? Q14a. In which zip code do you work or go to school Number Percent 78204 11 0.8 % 78666 10 0.7 % 78219 10 0.7 % 78214 10 0.7 % 78150 9 0.6 % 78070 9 0.6 % 78222 8 0.6 % 78202 8 0.6 % 78220 7 0.5 % 78203 7 0.5 % 78260 7 0.5 % 78109 7 0.5 % 78231 7 0.5 % 78226 7 0.5 % 78242 6 0.4 % 78215 6 0.4 % 78015 5 0.3 % 78163 5 0.3 % 78284 5 0.3 % 78243 5 0.3 % 78257 5 0.3 % 78132 5 0.3 % 78256 5 0.3 % 78206 4 0.3 % 78255 4 0.3 % 78248 4 0.3 % 78225 4 0.3 % 78133 4 0.3 % 78073 4 0.3 % 78013 4 0.3 % 78741 3 0.2 % 78252 3 0.2 % 78265 3 0.2 % 78235 3 0.2 % 78261 3 0.2 % 78266 3 0.2 % 78124 2 0.1 % 78028 2 0.1 % 78112 2 0.1 % 78702 2 0.1 % 78151 1 0.1 % 78664 1 0.1 % 78009 1 0.1 % 77002 1 0.1 % 78121 1 0.1 %


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Q14a. In which zip code do you work or go to school? Q14a. In which zip code do you work or go to school Number Percent 78018 1 0.1 % 78027 1 0.1 % 76798 1 0.1 % 78849 1 0.1 % 77061 1 0.1 % 78283 1 0.1 % 78016 1 0.1 % 78852 1 0.1 % 79233 1 0.1 % 78606 1 0.1 % 78129 1 0.1 % 78640 1 0.1 % 78745 1 0.1 % 78711 1 0.1 % 78746 1 0.1 % 78412 1 0.1 % 78752 1 0.1 % 78299 1 0.1 % 78002 1 0.1 % 78143 1 0.1 % 78123 1 0.1 % 78758 1 0.1 % 78105 1 0.1 % 78185 1 0.1 % 78058 1 0.1 % 78286 1 0.1 % 78081 1 0.1 % 78297 1 0.1 % Total 1444 100.0 %


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Q14b. Do you make most of your trips to/from work and school on City streets or freeways? Q14b. Do you make most of your trips to/from work & school on City streets or freeways Number Percent Mostly City streets 375 24.0 % Mostly freeways 690 44.2 % About the same on both 417 26.7 % Don't know 80 5.1 % Total 1562 100.0 %

WITHOUT “DON’T KNOW” Q14b. Do you make most of your trips to/from work and school on City streets or freeways? (without "don't know") Q14b. Do you make most of your trips to/from work & school on City streets or freeways Number Percent Mostly City streets 375 25.3 % Mostly freeways 690 46.6 % About the same on both 417 28.1 % Total 1482 100.0 %


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Q14c. How do you travel to school or work MOST OFTEN? Q14c. How do you travel to school or work most often Number Percent Public transportation (bus) 37 2.4 % Driving alone 1401 89.7 % Carpool/vanpool (get a ride/share ride with others) 44 2.8 % Bike 8 0.5 % Walk 11 0.7 % Motorcycle 5 0.3 % Other 10 0.6 % Not provided 46 2.9 % Total 1562 100.0 %

WITHOUT “NOT PROVIDED” Q14c. How do you travel to school or work MOST OFTEN? (without "not provided") Q14c. How do you travel to school or work most often Number Percent Public transportation (bus) 37 2.4 % Driving alone 1401 92.4 % Carpool/vanpool (get a ride/share ride with others) 44 2.9 % Bike 8 0.5 % Walk 11 0.7 % Motorcycle 5 0.3 % Other 10 0.7 % Total 1516 100.0 %

Q14c. Other Q14c. Other Number Percent Work at home 7 70.0 % Car and bus 1 10.0 % Telecommute 1 10.0 % Airplane 1 10.0 % Total 10 100.0 %


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Q15. During the past six months, have you used any of the following services? (N=2553) Yes No Don't know Q15-1. VIA regular bus service 12.8% 82.1% 5.2% Q15-2. VIA special event Park & Ride 10.3% 83.3% 6.4% Q15-3. VIATrans service 2.9% 89.2% 7.9% Q15-4. Park & Ride service 8.7% 84.6% 6.7% Q15-5. Alamo Regional Transit 1.2% 90.4% 8.5% Q15-6. Uber or Lyft 27.9% 66.1% 6.0%

WITHOUT “DON’T KNOW” Q15. During the past six months, have you used any of the following services? (without "don't know") (N=2553) Yes No Q15-1. VIA regular bus service 13.5% 86.5% Q15-2. VIA special event Park & Ride 11.0% 89.0% Q15-3. VIATrans service 3.1% 96.9% Q15-4. Park & Ride service 9.3% 90.7% Q15-5. Alamo Regional Transit 1.3% 98.7% Q15-6. Uber or Lyft 29.7% 70.3%


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Q16. Using a scale of 1 to 5, where 5 means "very interested" and 1 means "not interested at all," please rate your level of interest in using the following types of transportation in the Metropolitan San Antonio/Alamo Region. (N=2553) Not Very Somewhat Not interested at interested Interested interested interested all Don't know Q16-1. Passenger rail service that would come by stops every 15 minutes & cost less than travel by car 36.0% 16.8% 16.7% 9.8% 14.6% 6.2% Q16-2. Bus Rapid Transit, which operates like light rail but using rubber tired vehicles, that would come by stops every 15 minutes & cost less than travel by car 24.6% 19.8% 20.8% 13.2% 14.5% 7.1% Q16-3. Expanded bus service where residents would go to a stop or lot near their home to catch a bus that would travel in same lanes as cars & drop them off within 2 blocks of their destination 15.5% 17.1% 25.1% 18.9% 16.7% 6.8% Q16-4. Expanded bus service where residents would go to a stop or lot near their home to catch a bus that would travel on dedicated bus lanes, which would be faster than travel by car & bus would drop residents off with 2 blocks of their destination 18.4% 20.4% 23.5% 15.5% 15.5% 6.7% Q16-5. A ridesharing or carpooling program where people who live & work near one another would meet at a designated parking lot & then use dedicated carpooling lanes that would allow them to travel faster than cars with single passengers 7.4% 11.4% 22.1% 26.6% 23.2% 9.4%


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Q16. Using a scale of 1 to 5, where 5 means "very interested" and 1 means "not interested at all," please rate your level of interest in using the following types of transportation in the Metropolitan San Antonio/Alamo Region. Not Very Somewhat Not interested at interested Interested interested interested all Don't know Q16-6. A ridesharing or carpooling program where participants are picked up at their home & then use dedicated carpooling lanes that allow them to travel faster than cars with single passengers 9.0% 12.1% 21.8% 25.1% 22.9% 9.1%


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WITHOUT “DON’T KNOW” Q16. Using a scale of 1 to 5, where 5 means "very interested" and 1 means "not interested at all," please rate your level of interest in using the following types of transportation in the Metropolitan San Antonio/Alamo Region. (without "don't know") (N=2553) Somewhat Not interested Very interested Interested interested Not interested at all Q16-1. Passenger rail service that would come by stops every 15 minutes & cost less than travel by car 38.4% 17.9% 17.8% 10.4% 15.5% Q16-2. Bus Rapid Transit, which operates like light rail but using rubber tired vehicles, that would come by stops every 15 minutes & cost less than travel by car 26.5% 21.3% 22.4% 14.3% 15.6% Q16-3. Expanded bus service where residents would go to a stop or lot near their home to catch a bus that would travel in same lanes as cars & drop them off within 2 blocks of their destination 16.6% 18.3% 26.9% 20.3% 17.9% Q16-4. Expanded bus service where residents would go to a stop or lot near their home to catch a bus that would travel on dedicated bus lanes, which would be faster than travel by car & bus would drop residents off with 2 blocks of their destination 19.8% 21.9% 25.2% 16.6% 16.6% Q16-5. A ridesharing or carpooling program where people who live & work near one another would meet at a designated parking lot & then use dedicated carpooling lanes that would allow them to travel faster than cars with single passengers 8.1% 12.5% 24.3% 29.4% 25.6%


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WITHOUT “DON’T KNOW” Q16. Using a scale of 1 to 5, where 5 means "very interested" and 1 means "not interested at all," please rate your level of interest in using the following types of transportation in the Metropolitan San Antonio/Alamo Region. (without "don't know") Somewhat Not interested Very interested Interested interested Not interested at all Q16-6. A ridesharing or carpooling program where participants are picked up at their home & then use dedicated carpooling lanes that allow them to travel faster than cars with single passengers 10.0% 13.3% 24.0% 27.6% 25.2%


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Q17. How frequently (in minutes) would buses need to come by stops for you to consider using the bus instead of traveling by car? Q17. How frequently (in minutes) would buses need to come by stops Number Percent 0-10 minutes 513 20.1 % 11-20 minutes 1091 42.7 % 21-30 minutes 397 15.6 % 31-40 minutes 8 0.3 % 41-50 minutes 33 1.3 % 51-60 minutes 69 2.7 % 61+ minutes 27 1.1 % Not provided 415 16.3 % Total 2553 100.0 %

WITHOUT “NOT PROVIDED” Q17. How frequently (in minutes) would buses need to come by stops for you to consider using the bus instead of traveling by car? (without "not provided") Q17. How frequently (in minutes) would buses need to come by stops Number Percent 0-10 minutes 513 24.0 % 11-20 minutes 1091 51.0 % 21-30 minutes 397 18.6 % 31-40 minutes 8 0.4 % 41-50 minutes 33 1.5 % 51-60 minutes 69 3.2 % 61+ minutes 27 1.3 % Total 2138 100.0 %


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Q18. How far (in blocks) would bus stops need to be located from your home for you to consider using the bus instead of traveling by car? Q18. How far (in blocks) would bus stops need to be located from your home Number Percent 0-1 blocks 568 22.2 % 2-4 blocks 1268 49.7 % 5-7 blocks 238 9.3 % 8-10 blocks 53 2.1 % 11+ blocks 20 0.8 % Not provided 406 15.9 % Total 2553 100.0 %

WITHOUT “NOT PROVIDED” Q18. How far (in blocks) would bus stops need to be located from your home for you to consider using the bus instead of traveling by car? (without "not provided") Q18. How far (in blocks) would bus stops need to be located from your home Number Percent 0-1 blocks 568 26.5 % 2-4 blocks 1268 59.1 % 5-7 blocks 238 11.1 % 8-10 blocks 53 2.5 % 11+ blocks 20 0.9 % Total 2147 100.0 %


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Q19. Which of the following sources would be the best way to keep you informed about planned transportation improvements in the Metropolitan San Antonio/Alamo Region? Q19. What are the best ways to keep you informed about planned transportation improvements in Metropolitan San Antonio/Alamo Region Number Percent Television 1842 72.2 % Local newspaper 862 33.8 % Radio announcement 888 34.8 % A website 1204 47.2 % Public meetings/forums 470 18.4 % Brochures 455 17.8 % Newsletters 797 31.2 % Social media (Facebook, etc.) 996 39.0 % Word of mouth 373 14.6 % Other 97 3.8 % Total 7984


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Q19. Other Q19. Other Number Percent Email 28 28.9 % Mail 16 16.5 % Text 6 6.2 % App 3 3.1 % Billboards 3 3.1 % NPR 2 2.1 % Cell phone 2 2.1 % Flyers 2 2.1 % App that sends schedule 1 1.0 % Lit signs along highways 1 1.0 % Digital articles 1 1.0 % Service bulletin on TV 1 1.0 % Digital ads 1 1.0 % Research 1 1.0 % Phone call 1 1.0 % Neighborhood app 1 1.0 % Different age brackets respond differently to information 1 1.0 % Local TV news broadcast 1 1.0 % Phone app 1 1.0 % Billboards with website information 1 1.0 % Apple 1 1.0 % Community paper 1 1.0 % Doing a better job holding meetings when people can attend 1 1.0 % Info posted on bus route wall 1 1.0 % Rivard report website or San Antonio business journel website 1 1.0 % Posted at bus stops 1 1.0 % News 1 1.0 % Broadcast messaging 1 1.0 % Telephone 1 1.0 % Twitter 1 1.0 % Utility bill inserts 1 1.0 % Nextdoor app 1 1.0 % Downtown app for phone 1 1.0 % HOA 1 1.0 % Presentations to local organizations & clubs 1 1.0 % Waze 1 1.0 % Mailing directly from the city to each address 1 1.0 % President of the community area 1 1.0 % NPR/KSTX 1 1.0 % Ads online/YouTube 1 1.0 % Newsletter via email 1 1.0 % Signs on the street 1 1.0 % Snapchat 1 1.0 % Total 97 100.0 %


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Q20. How many persons, including yourself, are currently living in your household? Mean Sum number 2.8 7113 Under age 10 0.3 754 Ages 11-19 0.3 758 Ages 20-44 0.8 1911 Ages 45-64 0.9 2292 Ages 65+ 0.6 1398

Q21. Would you say your total annual household income is... Q21. What is your total annual household income Number Percent Under $35K 424 16.6 % $35K to $74,999 765 30.0 % $75K to $119,999 627 24.6 % $120K+ 551 21.6 % Not provided 186 7.3 % Total 2553 100.0 %

WITHOUT “NOT PROVIDED” Q21. Would you say your total annual household income is... (without "not provided") Q21. What is your total annual household income Number Percent Under $35K 424 17.9 % $35K to $74,999 765 32.3 % $75K to $119,999 627 26.5 % $120K+ 551 23.3 % Total 2367 100.0 %


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Q22. Which of the following best describes your race? Q22. Your race Number Percent Black/African American 232 9.1 % American Indian 67 2.6 % Asian/Pacific Islander 89 3.5 % White/Caucasian 1784 69.9 % Other 497 19.5 % Total 2669

Q22. Other Q22. Other Number Percent Hispanic 277 72.9 % Mexican 41 10.8 % Latino 32 8.4 % Spanish 6 1.6 % Mixed 5 1.3 % Latin 4 1.1 % Latino/Hispanic 3 0.8 % Cuban 1 0.3 % Texano 1 0.3 % Latino & Chicano 1 0.3 % Puerto Rican 1 0.3 % Black/White/Hispanic 1 0.3 % Bi-racial 1 0.3 % Latino/Mexican 1 0.3 % Native American/Chicano 1 0.3 % Ispano 1 0.3 % Cajun 1 0.3 % German/Mexican 1 0.3 % Mestizo 1 0.3 % Total 380 100.0 %


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Q23. Are you of Hispanic, Latino, or other Spanish ancestry? Q23. Are you of Hispanic, Latino, or other Spanish ancestry Number Percent Yes 1514 59.3 % No 1028 40.3 % Not provided 11 0.4 % Total 2553 100.0 %

WITHOUT “NOT PROVIDED” Q23. Are you of Hispanic, Latino, or other Spanish ancestry? (without "not provided") Q23. Are you of Hispanic, Latino, or other Spanish ancestry Number Percent Yes 1514 59.6 % No 1028 40.4 % Total 2542 100.0 %

Q24. Your gender: Q24. Your gender Number Percent Male 1311 51.4 % Female 1236 48.4 % Not provided 6 0.2 % Total 2553 100.0 % WITHOUT “NOT PROVIDED” Q24. Your gender: (without "not provided") Q24. Your gender Number Percent Male 1311 51.5 % Female 1236 48.5 % Total 2547 100.0 %


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Section 5 Survey Instrument


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1tamorea

Plonning

rry -l-rFs co

November 15,2017

Dear Transportation Stakeholder:

The Alamo Area Metropolitan Planning Organization (AAMPO) is responsible for regionaltransportation planning and is committed to providing opportunities for the public to provide inputinto its planning work. The results of the enclosed survey will be used to help set long-rangetransportation priorities for the Alamo area, which includes all of Bexar, Comal and GuadalupeCounties as well as a portion of Kendall County.

Your response to the enclosed suruey is very important.The AAMPO is conducting this survey to gather input from residents to better understand thelevel of satisfaction with the region's transportation system and attitudes toward prioritizingtransportation imp rovements. Your household is one of a lim number selected at random toreceive this survev. therefore. it is very important that vou particioate

We appreciate your time.We realize that this survey will take approximately 10 to 15 minutes to complete, but eachquestion is important. The time you invest in completing this survey will help us develop our LongRange Transportation Plan that will make the transportation system safer and more efficient,revitalize communities, encourage economic development, and improve the quality of the region'senviron mental resou rces.

Please complete and return your suruey within the next two weeks.ETC lnstitute, an independent consulting company, is administering this survey. They will compilethe data received and present the results to AAMPO later this year. Your responses will remainconfidential. Please return your completed survey in the enclosed postage-paid envelopeaddressed to ETC lnstitute. lf you would prefer to take the survey online, the address iswww.AAMPOSurvey.orq.

lf you have any questions, please contact the project manager, Mike Rich, at 1-888-801-5368 [email protected]. Thank you in advance for your participation.

Sincerely,

J,uar'"lsidro (Sid) MartinezDirector

h Ar\a^[%

825 South Soinl Mory's Slreef . Son Anlonio, Texos 7820s8 (zro) 227-86s1 E 1zr 0) 227-?321 G TTD I (Boo) 7ss-2ese

E www.olomooreompo.orq


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2017 Regional Transportation Attitude Survey

Please take a few minutes to complete this survey. Your input will be used to help set transportation priorities for the metropolitan San Antonio/Alamo region. If you have questions, please call Jeanne Geiger at 210-227-8651.

Perceptions of Travel in the Region

1. Compared to five years ago, would you say that traffic congestion in the metropolitan SanAntonio/Alamo region area has...____(1) Increased a great deal ____(2) Increased somewhat ____(3) Stayed about the same

____(4) Decreased somewhat ____(5) Decreased a great deal ____(6) Was not in San Antonio 5 years ago

____(9) Don't know

2. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied", pleaserate your satisfaction with following aspects of transportation in the metropolitan SanAntonio/Alamo region by circling the corresponding number below.

How satisfied are you with... Very Satisfied

Satisfied Neutral Dissatisfied Very

Dissatisfied Don't Know

01. Ease of travel between your home and downtown San Antonio 5 4 3 2 1 9 02. Ease of travel between your home and Seguin 5 4 3 2 1 9 03. Ease of travel between your home and New Braunfels 5 4 3 2 1 9 04. Ease of travel between your home and Boerne 5 4 3 2 1 9 05. Ease of travel between your home and Canyon Lake 5 4 3 2 1 9 06. Ease of travel from the San Antonio area to other major cities in Texas 5 4 3 2 1 9 07. Ease of travel from your home to work 5 4 3 2 1 9 08. Ease of travel by car on major city streets 5 4 3 2 1 9 09. Ease of travel by car on highways 5 4 3 2 1 9 10. Ease of travel by bicycle 5 4 3 2 1 9 11. Ease of travel by walking 5 4 3 2 1 9 12. Ease of travel by public transportation 5 4 3 2 1 9

3. Which THREE areas of transportation listed in Question 2 do you think community leaders in theSan Antonio area should emphasize most over the next 10 years? [Write in your answers belowusing the numbers from the list in Question 2.]

1st: ____ 2nd: ____ 3rd: ____


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Current and Emerging Transportation Problems

4. For each of the following, please indicate whether you think the issue is a "Current Problem", an"Emerging Problem", or "Not a Problem" in the San Antonio/Alamo region.

Problems: Current Problem Emerging Problem Not Sure Not a Problem

01. Congestion between your home and Downtown San Antonio 4 3 2 1 02. Congestion between your home and Seguin 4 3 2 1 03. Congestion between your home and New Braunfels 4 3 2 1 04. Congestion between your home and Boerne 4 3 2 1 05. Congestion between your home and Canyon Lake 4 3 2 106. Air quality 4 3 2 1 07. Truck Traffic 4 3 2 108. Traffic delays caused by trains 4 3 2 1 09. Lack of public transportation/bus service 4 3 2 1 10. Capacity of major road not keeping up with new development 4 3 2 1 11. Lack of bicycle trails/bike facilities 4 3 2 1 12. Lack of safe and accessible pedestrian facilities 4 3 2 1

Long Range Transportation Planning Issues

5. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied", pleaserate your satisfaction with efforts in the metropolitan San Antonio/Alamo region to address thefollowing issues.

How satisfied are you with efforts in the region to... Very Satisfied



01. Protect/preserve air quality 5 4 3 2 1 9 02. Relieve traffic congestion 5 4 3 2 1 9 03. Protect sources of drinking water (e.g., aquifers) 5 4 3 2 1 9 04. Reduce energy consumption 5 4 3 2 1 9 05. Improve travel safety 5 4 3 2 1 9 06. Reduce noise from traffic 5 4 3 2 1 9 07. Preserve historical sites 5 4 3 2 1 9 08. Provide travel choices other than automobiles 5 4 3 2 1 9 09. Improve draining to prevent floods 5 4 3 2 1 9 10. Protect trees and other features of the natural landscape 5 4 3 2 1 9 11. Protect established neighborhoods 5 4 3 2 1 9 12. Meet the transportation needs of visitors or tourists 5 4 3 2 1 9 13. Reduce urban sprawl 5 4 3 2 1 9 14. Maintain existing roads & highways 5 4 3 2 1 9

6. Which THREE of the transportation issues listed in Question 5 do you think should be mostimportant? [Write in your answers below using the numbers from the list in Question 5.]

1st: ____ 2nd: ____ 3rd: ____


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Non-Automobile Transportation

7. Using a scale of 1 to 5, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied", pleaserate your satisfaction with the following.

How satisfied are you with... Very Satisfied



01. Availability of information about public transportation services in the region

5 4 3 2 1 9

02. Number of destinations served by public transportation 5 4 3 2 1 9 03. Distance to the nearest bus stop from your home 5 4 3 2 1 9 04. The frequency of bus service where you live 5 4 3 2 1 9 05. Hours and days bus service is provided 5 4 3 2 1 9 06. Availability of safe sidewalks & pedestrian facilities where you live 5 4 3 2 1 9 07. Availability of safe biking facilities/lanes where you live 5 4 3 2 1 9

08 Availability of transportation services for seniors and persons with disabilities

5 4 3 2 1 9

09. Availability of public transportation services on weekends 5 4 3 2 1 9 10. Availability of carpooling service 5 4 3 2 1 9 11. Availability of vanpooling service 5 4 3 2 1 9 12. Availability of park and ride facilities 5 4 3 2 1 9 13. Speed of travel by bus in the region 5 4 3 2 1 9

8. Which THREE of the transportation issues listed in Question 7 do you think should be MOSTIMPORTANT? [Write in your answers below using the numbers from the list in Question 7.]

1st: ____ 2nd: ____ 3rd: ____

Funding Issues

9. How do you think the current level of funding for road and highway improvements in themetropolitan San Antonio/Alamo region should change over the next FIVE years?____(1) Should be reduced ____(2) Should stay the same

____(3) Should be somewhat greater than it is now____(4) Should be much greater than it is now

10. How do you think the current level of funding for public transportation (e.g. bus, rail) in themetropolitan San Antonio/Alamo region should change over the next five years?____(1) Should be reduced ____(2) Should stay the same

____(3) Should be somewhat greater than it is now____(4) Should be much greater than it is now


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Regional Transportation Investment Priorities

11. Using a scale of 1 to 10, where 10 means "Highest Priority" and 1 means "Lowest Priority", pleaseindicate what priority should be placed on the following transportation improvements in themetropolitan San Antonio/Alamo region.

Improvement Highest Priority

Lowest Priority

Don't Know

01. Widening freeways by adding lanes 10 09 08 07 06 05 04 03 02 01 99

02. Building a network of bicycle lanes to make commuting by bicycle a better option

10 09 08 07 06 05 04 03 02 01 99

03. Building overpasses or underpasses at railroad crossings to improve safety and traffic flow in major streets

10 09 08 07 06 05 04 03 02 01 99

04. Building "High Occupancy Vehicle" (HOV) lanes on freeways for buses and carpools

10 09 08 07 06 05 04 03 02 01 99

05. Expanding public transit with more bus routes, expanded service hours, and more frequent service

10 09 08 07 06 05 04 03 02 01 99

06. Building light rail to carry commuters to major activity centers

10 09 08 07 06 05 04 03 02 01 99

07. Developing Bus Rapid Transit which operates like light rail using rubber tired vehicles

10 09 08 07 06 05 04 03 02 01 99

08. Rerouting truck traffic or finding another solution to keep freight traffic separate from local traffic on freeways

10 09 08 07 06 05 04 03 02 01 99

09. Reducing congestion in the area where I live 10 09 08 07 06 05 04 03 02 01 99 10. Building or widening sidewalks 10 09 08 07 06 05 04 03 02 01 99 11. Building shelters, benches, and other pedestrian amenities 10 09 08 07 06 05 04 03 02 01 99

12. Expanding carpool and vanpool programs to reduce the number of vehicles on the road

10 09 08 07 06 05 04 03 02 01 99

13. Building a system of remote Park and Ride lots with express service to major activity centers

10 09 08 07 06 05 04 03 02 01 99

14. Using information technology to enhance driver safety and improve traffic flow

10 09 08 07 06 05 04 03 02 01 99

15. Acquiring land for traffic corridors and roads in future growth areas

10 09 08 07 06 05 04 03 02 01 99

16. Improving transportation services for seniors and persons with disabilities

10 09 08 07 06 05 04 03 02 01 99

17. Improving access to the San Antonio International Airport (SAT)

10 09 08 07 06 05 04 03 02 01 99

12. Which FOUR of the transportation issues listed in Question 11 do you think should be MOSTIMPORTANT? [Write in your answers below using the numbers from the list in Question 11.]

1st: ____ 2nd: ____ 3rd: ____ 4th: ____

13. Five major categories of transportation funding for the metropolitan San Antonio/Alamo regionare listed below. For each $100 spent on transportation, please indicate how many dollars youwould spend in EACH of the five categories.$________ Building new or adding capacity to existing streets and highways in the region $________ Maintaining existing streets and highways in the region $________ Building/improving bicycle and pedestrian facilities $________ Expanding/improving public BUS service $________ Expanding/improving passenger rail (light rail, Commuter rail, hi-speed rail) service $________ Improving airport and freight rail facilities in the area

$100 Total


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Employment and School Related Travel

14. Which ONE of the following BEST describes your current employment status?____(1) Employed Full Time [Answer Q14a-c.] ____(2) Employed Part Time [Answer Q14a-c.] ____(3) Student [Answer Q14a-c.] ____(4) Unemployed, seeking work

____(5) Homemaker ____(6) Retired/Disabled ____(7) Other: ________________________________________

14a. In which zip code do you work or go to school? ____________

14b. Do you make most of your trips to/from work and school on city streets or freeways? ____(1) Mostly city streets ____(2) Mostly freeways

____(3) About the same on both ____(9) Don't know

14c. How do you travel to school or work MOST OFTEN? ____(1) Public transportation (bus) ____(2) Driving alone ____(3) Carpool/vanpool (get a ride/share ride with others) ____(4) Bike

____(5) Walk ____(6) Motorcycle ____(7) Other: _________________________

15. During the past six months, have you used any of the following services?

Service: Yes No Don't know 1. VIA Regular bus service 1 2 9 2. VIA Special event Park and Ride 1 2 9 3. VIATrans service 1 2 9 4. Park and Ride service 1 2 9 5. Alamo Regional Transit 1 2 9 6. Uber or Lyft 1 2 9

Public Transit Use

16. Using a scale of 1 to 5, where 5 means "Very Interested" and 1 means "Not Interested at All",please rate your level of interest in using the following types of transportation in the metropolitanSan Antonio/Alamo region.

How Interested would you be in using... Very Interested

Interested Somewhat Interested

Not Interested

Not Interested

at All

Don't Know

1. Passenger rail service that would come by stops every 15 minutes and cost less than travel by car 5 4 3 2 1 9

2. Bus Rapid Transit, which operates like light rail but using rubber tired vehicles, that would come by stops every 15 minutes and cost less than travel by car 5 4 3 2 1 9

3. Expanded bus service where residents would go to a stop or lot near their home to catch a bus that would travel in the same lanes as cars and drop them off within 2 blocks of their destination

5 4 3 2 1 9

4. Expanded bus service where residents would go to a stop or lot near their home to catch a bus that would travel on dedicated bus lanes, which would be faster than travel by car; the bus would drop residents off with 2 blocks of their destination

5 4 3 2 1 9

5. A ridesharing or carpool program where people who live and work near one another would meet at a designated parking lot and then use dedicated carpool lanes that would allow them to travel faster than cars with single passengers

5 4 3 2 1 9

6. A ridesharing or carpool program where participants are picked up at their home and then use dedicated carpool lanes that allow them to travel faster than cars with single passengers

5 4 3 2 1 9


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17. How frequently (in minutes) would buses need to come by stops for you to consider using thebus instead of traveling by car?Every ___________ minutes

18. How far (in blocks) would bus stops need to be located from your home for you to consider usingthe bus instead of traveling by car?Within ________ blocks of your home

Public Information and Outreach

19. Which of the following sources would be the best way to keep you informed about plannedtransportation improvements in the metropolitan San Antonio/Alamo region? [Check all that apply.]

____(01) Television ____(02) Local newspaper ____(03) Radio announcement ____(04) A website

____(05) Public meetings/forums ____(06) Brochures ____(07) Newsletters ____(08) Social Media (Facebook, etc.)

____(09) Word of mouth ____(10) Other: ___________________

Demographics

20. How many persons, including yourself, are currently living in your household? [Write in the numberof people in each age group in the space provided.]

Under age 10: ____ Ages 11-19: ____ Ages 20-44: ____ Ages 45-64: ____ Ages 65+: ____

21. Would you say your total annual household income is...____(1) Under $35,000 ____(2) $35,000 to $74,999

____(3) $75,000 to $119,999____(4) $120,000 or more

22. Which of the following best describes your race? [Check all the apply.]

____(1) Black/African American ____(2) American Indian

____(3) Asian/Pacific Islander ____(4) White/Caucasian

____(5) Other: ______________________

23. Are you of Hispanic, Latino, or other Spanish ancestry? ____(1) Yes ____(2) No

24. Your gender: ____(1) Male ____(2) Female

This concludes the survey – Thank you for your time! Please return your completed survey in the enclosed postage paid envelope addressed to:

ETC Institute, 725 W. Frontier Circle, Olathe, KS 66061

Your responses will remain completely confidential. The information printed on the sticker to the right will ONLY be used to help identify which areas of the region have various transportation needs. If your address is not correct, please provide the correct information. Thank you.


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