aaa biz solutions inc. · 2017-01-16 · appointment setting collections order taking back office...

REVENUE SALES & MORE SAVINGS 36 Commerce way Woburn MA 01801 | [email protected] | +1 781 333 1741

www.aaabizsolutions.com | www.outsource.aaabizsolutions.com

Handling Sales Since 2002

AAA Biz Solutions Inc. Business to Success

CONSULTING TECHNOLOGY OUTSOURCING



AAABIZ SERVICES & PROFILE

Section I – AAAbiz Call Centre & Sales Team

Section II – AAAbiz Services

Section III – Why AAAbiz

Section IV – Industries



AAAbiz Call Centre & Sales Team

AAA Biz Solutions Inc. offers set of Call Centre Services which Includes Inbound , Outbound, Telesales, Phone Answer Services, Lead Generation, Tele Marketing Surveys, Cold Calling, B2B, B2C, Collections or Virtual Employee @ very low cost with High quality Considerations.

We have Extensive Experience of executing Telesales, Customer Support, Up selling, Lead Generation, Hot Transfers, Press 1 Campaigns. Everyday Our clients entrust their customers and business to our experienced sales Team (over 400 Tele Marketers) , who engage themselves in telephone and call centre operations, telecommunication, sales, customer service or any kind of Marketing efforts to help Clients’.

Fully equipped Tele-marketing team with over a decade of telemarketing experience, Our Experience impacts the prospect consumers we talk to and win them for your Brand or service. When we say telemarketing our most important focus is to consistently deliver sales. We are a 360 degree performing team before, during & after sale. You can choose all or the way you need the services

At AAAbiz our average telemarketer is a grown up experienced sales person with minimum 28 years old. Most of them are experienced with only sales background. Our Training and aggressive salary in addition with good Incentives, self drives them to perform with high quality. Our staffs undergo TQMI certification (Total Quality Management Insight certification).

With over 400 telesales people, we are always able to pick the best to be allocated for your project. When you put the right people with the art of technology the results you achieve are outstanding.

We are well equipped with the latest technology and can provide you with digital backup, custom reporting, digital recording and hot transfers.



Our Services TELEMARKETING & SALES

LEAD GENERATION

PHONE ANSWERING SERVICE

TELEMARKETING SURVEY

VIRTUAL EMPLOYEE

CUSTOMER SERVICE

CONSUMER SURVEY LEADS

APPOINTMENT SETTING

COLLECTIONS

ORDER TAKING

BACK OFFICE & CHAT SERVICES

PRESS 1 CAMPAIGNS

HOT TRANSFERS

INBOUND SALES

OUTBOUND SALES

TRANSPORT DISPTACH

AAAbiz SERVICES

FIXED PAY CAMPAIGNS @$7/HOUR

COMISSION BASED CAMPIGNS

COMISSION & FIXED PAY $3 /HOUR

PER HEAD BASIS FIXED PER MONTH

GET SURVEY LEADS AS LOW $4/LEAD

COLLECTIONS @ 15% TO 20% RATES

VIRTUAL EMPLOYEES PART TIME

VIRTUAL EMPLOYEES FULLTIME

Total flexible & budget Friendly for all your needs, speak to us and our support will help your company get sales & More revenue. You need support team, sales team for few hours a week we never say no to business.



WHY US High quality telephone and web-based customer service and sales operations

Run time Quality Control Run time Feedback Run time check & balance Invest more time towards Quality tasks Transaction Monitoring

Reduction of Operational Costs

Improve processes and save money Free your resources and focus on your strategy Increase your capabilities Increase Your Revenue No Hiring issues , no Labour laws No leaves no over times Readily Available Resources.

Blended Technology & All AAAbiz owned Infrastructure

Automated IVR and Call Management Intelligent Call Routing Systems Quality Check Modules Every Conversation Is Recorded Live Barging Facility Leads CRM Available



INDUSTRIES & BRANDS

Survey Campaign confirming consumers, background Info about their existing setup and rentals, contract ending dates and supply the same lead to client.

Calling consumers, finding all details of car insurance they have and the one who qualifies our client criteria and can be saved money by client is converted as High intend lead for sales.

Cold calling house Hold consumers and sending them Discount coupons and Marketing offers for Walmart and follow up on their purchase.

Generating Mortgage and Re Mortgage Leads

Generate Driver Leads few set of survey questions

Nationwide Restaurant & Stores Survey

Calling all carriers, Owner Operators, Brokers to sign up for the Dispatch Services



We can do marketing promotions & sales for any consumer or business products or services. Please feel free to contact us and help yourself grow sales at very low cost.



HOW DO WE DO IT The outbound tele-sales process is initiated with a briefing on the nature of the tele-sales campaign, aims and objectives and success factors. Once this is clear AAABiz and client collaborate to develop and appropriate target list or the client supplies the target list. Based on the type for example B2B and/or B2C of the prospect and the objectives of the sales campaign world-class tele-sales pitch or script is developed in collaboration with the client keeping in mind the regulations.

A team of tele-sales professionals and quality assurance people is brought together are completely trained for the campaign. Once the above pre-requisites are in place the campaign is launched.

We follow certain quality management principle to deliver quality services .Those principles are as follows:

Customer focus Leadership Involvement of people Process approach / Call Ethic System approach to management / Reports Continual improvement / Follow up Accurate approach to decision making / Coordination Higher customer service and quality control

When creating the facilities at AAABIZ we spared no effort in building the most advanced call centre possible. Taking into account the unique challenges faced by a call centre, we planned for every eventuality and provided the means necessary to handle them efficiently. With the latest high-end servers, cutting-edge customer management systems, advanced power management technology, redundant data storage and fully networked and internet ready Workstations; AAAbiz built on a solid foundation.

Recruitment and Selection – Candidates are selected after rigorous rounds of written tests, group discussion, mock calls

Conversational ability and English grammar, Accent, Pronunciation, and Voice modulation, Time Management, Pro-activeness and Self-confidence, Responsible and Responsive, Alertness, Learning capability and Persistence, Tele-etiquettes, Dedicated and Hard worker, Sensitization to English culture

aaa biz solutions inc. · 2017-01-16 · appointment setting collections order taking back office...

Documents