UPDATED JULY 2015

To start any Sheffield Mutual plan please follow the application checklist below or

Call 01226 741000

during office hours to apply over the phone!

You can also apply on-line at

www.sheffieldmutual.com

Application Checklist and Documents that need returning.

Enclose your signed cheque (payable to “Sheffield Mutual”) and complete and sign the Direct Debit Mandate (if applicable). You can also include the policyholder in the payee section to safeguard against fraud e.g. “Sheffield Mutual re John Smith”. If you don’t have a cheque book, you can call us on 01226 741000 and we can take your 1st premium from your debit card. If you are enclosing a Direct Debit Mandate only and do not wish to pay your first premium by debit card, your policy will commence on the date of your first Direct Debit payment.

Complete and sign all proposal forms

Sign and return one copy of the Client Agreement / Non- Advised Sale Letter and keep one for

your records along with the Key Facts document.

Please send a copy of a birth certificate, passport or child benefit letter if the policy is for a child under age 18 * (if the product is a regular premium plan exceeding £50 p.m. or a single premium product over £2,000 then this will need to be certified as a true copy of the original by an independent professional person or official, who should sign the document and then print their name, address, position and telephone number).

We will attempt to verify your identity electronically, if this is unsuccessful then we may

request further documentation to confirm your identity. *Not required for the Junior ISA If you require anything further or should you have any questions after reading the information please

do not hesitate to contact us by

Telephone: 01226 741000 or

email: enquiries@sheffieldmutual.com

or via on-line chat at www.sheffieldmutual.com

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Income BondA Lump Sum Investment

Call our team01226 741 000

Sheffield Mutual Friendly Society 3 Maple Park, Maple Court, Wentworth Business Park, Tankersley, Barnsley, South Yorkshire. S75 3DP

Email usenquiries@sheffieldmutual.com

@SheffieldMutual facebook.com/sheffieldmutual

Invest a lump sum with the option to take income withdrawals

Quick and easy application process, get in touch today:

Issued by Sheffield Mutual Friendly Society, 3 Maple Park, Maple Court, Tankersley, Barnsley, S75 3DP. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 139855).

Calls may be monitored and recorded for your protection.

Opening hours: 9am-5pm Mon-Fri

May 2016

www.sheffieldmutual.comOnline chat available

Making your money work harder

3 Invest from £5,000 up to £100,000

3 Medium to long-term investment

3 A capital guarantee after 5 years

3 Option to receive a regular income between 2% - 5%

3 Quick and easy application process

“

“

Excellent prompt and friendly service over the phone & written communication. Application really straight forward. Ms MGlamorgan

An excellent service. Friendly, courteous and helpful staff and a very prompt and efficient service. I would recommend Sheffield Mutual to anyone.Mr BSouth Yorkshire ”

Simply decide how much you would like to invest. You should then study the ‘Key Features’ literature and illustration, and providing you do not need any advice complete and sign the application form, client agreement and non-advised sale letter and return them along with a cheque made payable to “Sheffield Mutual” for the amount you wish to invest to Sheffield Mutual Friendly Society, 3 Maple Park, Maple Court, Wentworth Business Park, Tankersley, Barnsley, South Yorkshire, S75 3DP. If you prefer, you can make your payment by debit card over the phone. You can also apply online at www.sheffieldmutual.com.

How do I start my bond?

Please ask for details of our other products, which include:

Tax Exempt Savings Plan

Tax Exempt Savings Plan with Life Assurance

Regular Savings Plan

Investment ISA

Investment Junior ISA

Investment Bond

Pension Bond

Capital Plan

Sheffield Protect - Whole of Life Plan

”

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Bonuses are calculated at the appropriate rate based on the capital balance (the initial investment less income and partial withdrawals) plus any bonuses added in previous years.

On encashment and providing there is no Market Value. Reduction (see below) you will receive the capital balance plus bonuses added during the life of the policy.

The Society also tries to ‘smooth’ returns over the life of the policy by retaining some of the investment return in good years to maintain bonus rates in poorer years. However, to ensure you receive a fair share of returns on your policy over its lifetime there may be an additional terminal bonus paid on maturity.

Payment of this type of bonus depends entirely on investment performance and the rate at which annual bonuses have been added and is not guaranteed.

Are there any guarantees?In the event of adverse investment conditions the Society reserves the right to apply a Market Value Reduction (MVR) to the capital balance and any bonus already added. However, the Society guarantees that the application of an MVR after five years will not reduce the proceeds below the capital balance (the initial investment less income and partial withdrawals).

How long does the money have to remain invested?The bond has no fixed term but the recommended minimum investment period is five years. It is possible to surrender your bond within the first five years by giving one months notice, but doing so will incur a surrender penalty. Should you need to withdraw some of your capital at a future date we can invest your lump sum in up to three separate policies, with a minimum of £5,000 per policy, which will enable you to withdraw part of your investment without having to surrender (cash in) your entire investment. However, if you surrender a policy within the first five years a surrender penalty will be incurred and you may receive back less than you invested. Any withdrawals of this nature will also affect the level of income provided from your capital.

In cases where withdrawal or surrender occurs the Society reserves the right to apply a Market Value Reduction (MVR) in times of adverse investment conditions to ensure you receive your fair share and other members are not disadvantaged. An MVR will not be applied in the event of the policy becoming a claim as a result of the death of the single policyholder, or the death of the second policyholder for joint life policies.

How is income paid from the bond?You can take income withdrawals of up to 5% of the initial capital investment each year, without any immediate tax implications (see below), until the total you have withdrawn equals the initial investment amount. Once you have made withdrawals equal to your initial investment this allowance stops. Any of this annual allowance that is unused can be carried forward to future years so, for example, if you have not made an income withdrawal from your bond in the first five full years since issue, you could take up to 25% as a partial withdrawal without any immediate tax implications.

You can choose the amount you would like as annual income of between 2% and 5% and this will be paid directly to your bank account either monthly, quarterly, half yearly or annually on or around the 20th of the month. Please note that the minimum investment for taking monthly income withdrawals is £10,000. Taking a lower amount as income will allow greater opportunity for capital growth over the years as there is always the risk that your chosen amount of income withdrawal could reduce the value of your bond to an amount less than you

originally invested. For example, if you choose to withdraw 5% per annum and the bonuses added are less than 5% per annum, your initial investment would fall.

What happens if I die?The amount payable on the death of a single policyholder, or the death of the second policyholder for joint life policies, is 101% of the capital balance (the initial investment less income and partial withdrawals) or the value of the policy (the capital balance plus added bonuses), whichever is greater.

Is there any tax liability?The money you save is invested in a fund on which the Society pays tax and tax at the basic rate may be treated as paid on any taxable gain, which means there is likely to be no further tax to pay unless you are taxable at the higher rate. However, a gain on which tax is treated as paid may have an effect on your tax liability if you qualify for age-related allowances or reliefs, or you are receiving tax credits.

There are no immediate tax implications for income withdrawals as long as no more than 5% of the initial investment is withdrawn annually. This is because current taxation rules allow for the withdrawal of the full initial amount invested spread over a 20 year period from the issue of the bond. Any potential income tax liability is deferred until the bond comes to an end, at which point a final calculation is made to see if there is any taxable gain. Currently there are no further tax implications for basic rate taxpayers.

If you die the people who inherit your bond may have to pay inheritance tax and some income tax.

All references to taxation are based on the Society’s understanding of current tax legislation and practice, which may change in the future.

Are there any charges?The Society makes a charge of 5% of the initial premium in year one to cover the costs of setting up the policy and subsequently 0.6% of the fund each year for ongoing management. The charges are deducted from the overall fund and taken into account when we calculate the level of bonuses we are able to pay.

What about membership?Yes, you will become a voting member of the Society with access to various discretionary benefits when available, such as optical/dental grants.

Where can I get further help or information?Our friendly and knowledgeable staff would be happy to provide you with factual information about the Society’s products and services, so you can make your own decision about how to proceed. No advice or recommendations will be given and if you are in any doubt about the suitability of a product, you should seek advice from a suitably qualified financial adviser, which may incur a fee.

Do I need to provide any additional information?To comply with regulations, the Society will require confirmation of your identification and address. We’ll aim to do this using an electronic verification system, but reserve the right to ask for appropriate documentation from you, if this is not possible. We don’t normally require identity documents from existing members.

Owned by You. Working for You. Trusted by You.

Boost your income with a Sheffield Mutual Income Bond

A warm welcome to Sheffield Mutual. We’ve been helping our members make the most of their money since 1892. We’d love to do the same for you and your family.

As a mutual society with no shareholders, our members are the people we care about the most. Any surplus profit is distributed to provide you with the best possible returns combined with the highest standards of personal service. Building on the experience of our heritage while always looking to the future, we’ve developed a selection of straightforward trusted savings, investment and protection plans - with a particular emphasis on tax-efficient savings and investment policies.

You also have the peace of mind that we are:

• Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority

• A member of the Financial Services Compensation Scheme

• A member of the Association of Financial Mutuals

Income Bond

What is the Income Bond?The bond is a single premium life policy designed for a minimum investment period of five years, which will allow you to take a regular income from your capital - perhaps during your retirement. There is also the potential for some capital growth as your lump sum (the initial investment) is invested in our with-profits fund from which, depending on investment performance, we aim to pay bonuses each year. On encashment and subject to the conditions outlined below, you will receive the capital balance (the initial investment less income and partial withdrawals) plus bonuses added during the life of the policy.

For additional peace of mind the bond also has a valuable capital guarantee after five years.

How much can I invest in an Income Bond?The minimum investment is £5,000 with a maximum in any one calendar year (January to December) of £100,000 either per individual, if held solely, or in the case of joint life applications.

Who can invest in an Income Bond?Anyone over the age of 18.

Can I invest in joint names?Yes, the bond can be held in joint names.

Why should I invest with Sheffield Mutual?As a mutual friendly society we have no shareholders to satisfy therefore all our surplus profits are shared with our members. We specialise in offering with-profits policies, which offer greater potential returns by investing in a range of different assets – without exposing your capital directly to the stock market.

Where will my money be invested?The Society invests in a range of different assets with the aim of providing a higher return in the medium to longer term (5-10 years+) than that achievable in a bank or building society account. We will look to achieve this by maintaining a spread of investment assets that will provide a low to medium risk bond making it an option for individuals with a more cautious approach to investing their money.

Types of assets we invest in are:

The shares of UK companies though we may also have a very small exposure to some overseas companies to provide diversity. These provide income from dividends with the possibility of capital growth.

Investments such as Government Gilts or Corporate Bonds which provide fixed interest.

Property - The Society owns a portfolio of properties which provide income from rentals and potential capital growth.

Fixed interest returns from a small portfolio of Commercial Mortgages.

Cash.

The proportion held in each of these can vary depending upon market conditions but you can obtain a guide of the spread by contacting the Society’s office.

We seek to adopt an ethical approach to investing and it is our policy not to invest knowingly in industries relating to armaments, tobacco, gambling or pornography.

How are bonuses calculated and paid?We invest our funds as described in the previous section and receive a return on those investments which can vary from year to year. At the end of March or early April we review the returns achieved during the previous calendar year in consultation with our Actuary, and the Committee of Management declares a bonus rate for each policy type for that period. Obviously the rate varies depending upon overall investment returns and, therefore, bonuses are not guaranteed to be paid at the same rate, or at all, in future years.

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Its aims To provide a regular income from 2% to 5% of the initial investment each year with the potential for some capital growth.

To give access to a range of different assets e.g. equities, property, fixed interest and cash through a single with-profits fund to give the prospect of better returns than a bank or building society account, but with a little more risk.

To add bonus to the policy annually depending upon investment performance.

Your commitment You agree to invest a single premium of at least £5,000.

There is no fixed term but your Income Bond should be viewed as a medium to long-term investment over a period of at least five years. If you withdraw all or part of your investment (apart from income withdrawals) within the first five years a surrender penalty will apply, which could result in a reduction in capital.

Risks Investment performance can vary and the return may be less than that shown in the illustration.

If the policy is encashed at a time of adverse investment conditions the value may be reduced to take account of these (see section headed Market Value Reduction).

Your circumstances may change forcing you to cash in the policy at a time when a surrender penalty applies.

Inflation may reduce what you could buy in the future.

If you are a higher rate tax payer, additional tax may be payable on any investment gain.

Your bond does not generate income and any income withdrawals are taken from the capital. Therefore, if income taken is more than the bonus paid there will be a reduction in capital.

What is the purpose of this leaflet?The Financial Conduct Authority is the independent financial services regulator. It requires us, Sheffield Mutual Friendly Society, to give you this important information to help you to decide whether our Income Bond is right for you. You should read this document carefully, along with the illustration and product brochure, so that you understand what you are buying and then keep it safe for future reference. You can also find out more about how we manage our with-profits fund in the booklet “with-profits guide”, which is available on request or from our website.

Who is the Income Bond suitable for?Individuals who have a lump sum of between £5,000 & £100,000 to invest for a minimum of five years, who may require an income from their investment either immediately or at a future date, with the potential depending on performance for some capital growth.

Key features of the Income Bond

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Questions and answersDo I have to invest for any specific period?The recommended minimum period is five years and there is no maximum term. Withdrawal before the fifth anniversary will result in a surrender penalty being applied.

Are there any guarantees? Once the bond has run for five years, the Society guarantees that you will get back at least your initial investment less income and partial withdrawals.

What happens if I die? On the death of a single or remaining policyholder the Society will pay 101% of the capital balance (the initial investment less income and partial withdrawals) or the value of the policy (the capital balance plus added bonuses), whichever is greater.For joint policyholders, on the first death the bond will revert to the remaining policyholder.

Are there any charges? The Society makes a charge of 5% of the initial premium in year one to cover the costs of setting up the policy and subsequently 0.6% of the fund each year for ongoing management. The charges are deducted from the overall fund and taken into account when we calculate the level of bonuses we are able to pay.

Can I make withdrawals from my Income Bond? Partial income withdrawals of up to 5% per annum can be made in accordance with current taxation rules. Otherwise you would need to surrender the policy and, depending upon the length of time the money has been invested, there may be a surrender penalty. If you think you may need to withdraw capital in excess of the income withdrawal limit in the future we can split your lump sum investment in up to three separate policies, subject to £5,000 minimum in each policy.

Is there any tax liability? The money you save is invested in a fund on which the Society pays tax and tax at the basic rate may be treated as paid on any taxable gain, which means there is likely to be no further tax to pay unless you are taxable at the higher rate. However, a gain on which tax is treated as paid may have an effect on your tax liability if you qualify for age-related allowances or reliefs, or you are receiving tax credits. There are no immediate tax implications for income withdrawals as long as no more than 5% of the initial investment is withdrawn annually. This is because current taxation rules allow for the withdrawal of the full initial amount invested spread over a 20 year period from the issue of the bond. Any potential income tax liability is deferred until the bond comes to an end, at which point a final calculation is made to see if there is any taxable gain. Currently there are no further tax implications for basic rate taxpayers. If you die the people who inherit your bond may have to pay inheritance tax and some income tax.All references to taxation are based on the Society’s understanding of current tax legislation and practice, which may change in the future.

Can the bond be held in joint names?Yes, it is possible to hold the Income Bond in joint names with each being treated as liable for half of any chargeable event gain for tax purposes. Any income withdrawals will be paid to the first named investor or to a joint account. In the event of the early death of one of the policyholders, the bond will be transferred into the name of the survivor.

How will it work for me?Accompanying this leaflet you will find an illustration which shows how the Income Bond might benefit you and you should read this with the Key Features as it contains other important information. If you require a specific illustration or a ‘How the income works’ help sheet, please contact us.

May 2016

Sheffield Mutual Friendly Society 3 Maple Park, Maple Court, Wentworth Business Park, Tankersley, Barnsley, South Yorkshire, S75 3DPwww.sheffieldmutual.com | 01226 741 000 | enquiries@sheffieldmutual.com. Authorised by the Prudential Regulation Authority and regulated

by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No 139855).

Cancellation rightsAfter your proposal is accepted you will receive a notice of your right to cancel. You will then have 30 days in which to change your mind, and you will be returned any money you have paid, free of any charges.

PremiumsThe Income Bond is a single premium investment and you cannot add to it, though you can hold more than one bond subject to the annual investment limit of £100,000.

BonusesBonuses calculated on the basis of the profits of the fund are added to your policy. The bonus rate is decided by Sheffield Mutual Friendly Society acting on the advice of the actuary and is not guaranteed. For further information, please referto the product brochure.

LawIn legal disputes the Law of England will apply.

LegislationAll or any of the benefits, the premiums, or the policy conditions may be adjusted as deemed appropriate:• If there is any change in Law or Taxation affecting the policy• If any levy is imposed on the Society under Statute or

statutory authority• As a consequence of any amendment to General LawsNotice would be given of any such adjustments.

Market Value Reduction (MVR)In times of adverse investment conditions the value of bonuses already added to the policy may be greater than your actual

share of the fund value at the time when you withdraw or surrender. In this case an MVR (adjustment) will be made to the value of the policy to ensure remaining policyholders are not disadvantaged, and that you receive a fair share. For further information, please refer to the product brochure.

Queries and complaintsFor further information or if you wish to complain about any aspect of the service you have received, please contact the Society’s Chief Executive at the address shown below. We will attempt to resolve any problems immediately, but if a complaint is not dealt with to your satisfaction you can then complain to the Financial Ombudsman Service, Exchange Towers, London, E14 9SR, or telephone 0800 023 4567. For further information visit www.financial-ombudsman.org.uk. Making a complaint will not prejudice your right to take legal proceedings.

CompensationThe Society is covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Further information about compensation scheme arrangements is available from the FSCS by visiting www.fscs.org.uk, or by calling 0207 741 4100 or 0800 678 1100.

Sheffield Mutual Friendly SocietyWas founded in 1892. Total assets exceed £90 million and there are over 76,000 members. This leaflet is a brief guide to the Key Features of the product. Further details are contained in the policy document which is the legally binding contract between you and Sheffield Mutual Friendly Society.

Other information

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Number of Policies Term* Investment Amount

Policy 1

Policy 2

Policy 3

APPLICATION FORM

INCOME BONDAll information given will be treated in strictest confidence

Postcode:

Do you want to make regular withdrawals from your capital investment immediately Yes No

If Yes, how much (between 2-5% p.a. of initial investment)

If No, please complete the next section , so that we have your details when you do require income

How frequently do you want your Income to be paid† - Monthly / Quarterly / Half Yearly / Annually

† The minimum total investment amount for monthly income is £10,000

2.Forename(s):

4.Sex:

3.Surname:

6.N.I. Number:

5. Date of Birth:

7.Address:

8.Telephone (Home):

9.Mobile:

10.E-mail Address:

SECTION A - Details of Applicant(s)

(Mr/Mrs/Miss/Other)1.Title:

Postcode:

SECTION B - Policy Details

2.Forename(s):

3.Surname:

4.Sex:

5.Date of Birth:

6.N.I.Number:

7.Address:

8.Telephone (Home):

9.Mobile:

10.E-mail Address:

(Mr/Mrs/Miss/Other)1.Title:

Postcode:

Applicant 2

%

Applicant 1

11.Occupation: 11.Occupation:

*The term is indicative as policies are open-ended (minimum 5 years)

Wewouldbepleasedtosplityouroverallinvestmentintouptothreeseparatepolicies(subjecttoaminimumpremiumof£5,000perpolicy),whichmeansyouwouldnotneedtosurrenderthewholeamountifyouneedtowithdrawfundsinthefuture.Pleasecompletethesectionsbelowinaccordancewithyourrequirements.

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SECTION D - Note Carefully

SECTION E - Declaration

To be completed by the Proposed Policyholder (s)

I declare that all the statements made in this proposal (and any notes) are to the best of my knowledge and belief the truth, and that I have not knowingly withheld any material information. I agree that such statements and this declaration shall be the basis of the contract between me and the Sheffield Mutual Friendly Society and that any policy issued on the basis of this Proposal shall be subject to the rules of the Society, from time to time in force, to which I will abide and conform.

I further understand that I may cancel the policy by giving notice in writing and returning the policy documents within 30 days of the policy issue date and that I will be entitled to the full refund of any investment made less, (at the discretion of the Management Committee), any chargefor management.

You agree that the information we hold about you can be held on computer and / or paper files and that it may be disclosed to third parties for the purpose of processing your application, our Regulators and our Compliance Consultants. It will not be disclosed to any other parties without your express permission in writing. It is necessary for us to verify your identity. We will do this by obtaining evidence from various data sources including Credit Reference and Fraud Prevention agencies and the Electoral Roll. The agencies will record details of the search, whetheror not your application proceeds. If we are unable to confirm your identity from these sources we will write to you asking you to supply us with adequate proof of identity. For joint accounts, this applies to all account holders. The only exception to this may be if you have an existingPolicy with us either held solely or jointly.

Sheffield Mutual will not pass on your details to third parties. We may use your contact details to send you information on other Sheffield Mutual products that may suit your interests. If you do not wish to receive such correspondence from us, please check this box.

I agree to you contacting me by email with information about other products and services.

Signature of First Applicant Date:

Signature of Second Applicant Date:(If applicable)

SECTION C - General Information

1. Is the Policyholder (section A) already a member of this Society?

If YES, please give details If NO, Where did you hear about us ?

SECTION F - For Financial Adviser / Introducer use only : Please complete as appropriate.

Telephone:

Email:

Where do you want the documentation to go to? (Please tick): Client Adviser Original to Client & Copy to Adviser

Enclosures:Money Laundering VerificationCheque for Initial payment

I agree to Sheffield Mutual providing information about this policy to the above named company at their request.

Signed Policyholder/Proposer ______________________

Please note:- if your client doesn’t sign this section we may not be able to give you any information about this policy in the future.

Name of Advisor:

A COPYOF THE POLICY CONDITIONS ARE AVAIBLABLE ON REQUEST FROM THE SOCIETYPublished by:

SHEFFIELD MUTUAL FRIENDLY SOCIETY, 3 MAPLE PARK, MAPLE COURT, WENTWORTH BUSINESS PARKTANKERSLEY, BARNSLEY, SOUTH YORKSHIRE, S75 3DP, TEL: 01226 741000, FAX: 01226 741222

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority

IFA Advised Sale IFA Non-Advised Sale Introducer Introducer Code

Company name and address or stamp:

Upd

ated

29

/05/

2014

Failuretotakereasonablecaretoprovideaccurateandcompleteinformationinresponsetothequestionsweaskcouldaffectthetermsofyourinsurancecontract.WhilsttheSocietyaimstotreatmembersfairly,makingadeliberateorrecklessmisrepresentationcouldresultinyourinsurancecontractbecomingvoid,whichmeansthepolicywillnotpayout.

Details of the Bank Account you would like crediting with your Income.

Bank Name and Address

Account Name Sort Code Account No.

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UpdatedbyDGregory–3rdJuly2015

aboutourservicesandcosts

1. TheFinancialConductAuthority(FCA)TheFCAistheindependentwatchdogthatregulatesfinancialservices.ThisdocumentisdesignedbytheFCAtobegiventoconsumersconsideringbuyingcertainfinancialproducts.Youneedtoreadthisimportantdocument.Itexplainstheserviceyouarebeingofferedandhowyouwillpayforit.2. Whichservicewillweprovideyouwith?

3. Whatwillyouhavetopayusforourservices?Youwillpayforourservicesthroughproductcharges,whichvaryaccordingtothetypeofproduct.Wewilltellyouaboutthesechargesbeforewecarryoutanybusinessforyou,byissuingaspecificproductillustration.Pleasenotethattheremaybeothercosts,suchastaxation,thatmayarisethatarenotimposedbyus,norpaidbyus.

3MapleParkMapleCourt

WentworthBusinessParkTankersleyBarnsleyS753DP

Independentadvice– Wewilladviseandmakearecommendationforyouafterwehaveassessedyourneeds.Ourrecommendationwillbebasedonacomprehensiveandfairanalysisofthemarket.

Restrictedadvice–Wewilladviseandmakearecommendationforyouafterwehaveassessedyourneeds,butweonlyofferadviceonlimitedtypesofproducts,orproductsfromonecompanyoralimitednumberofcompanies.

Noadvice–Youwillnotreceiveadviceorarecommendationfromus.Wemayasksomequestionstonarrowdowntheselectionofproductsthatwewillprovidedetailson.Youwillthenneedtomakeyourownchoiceabouthowtoproceed.

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UpdatedbyDGregory–3rdJuly2015

4. Whoregulatesus?Sheffield Mutual Friendly Society, 3 Maple Park, Maple Court, Wentworth Business Park, Tankersley,Barnsley, S753DP is authorisedby thePrudentialRegulationAuthority and regulatedby the FinancialConductAuthority and thePrudentialRegulationAuthority. OurFinancial ServicesRegisternumber is139855.Ourpermittedbusinessislongterminsurance,includingsavingsandprotection.You can check this on the Financial Services Register by visiting the FCA’s websitewww.fca.org.uk/firms/systems‐reporting/registerorbycontactingtheFCAon08001116768.5. WhattodoifyouhaveacomplaintIfyouwishtoregisteracomplaint,pleasecontactus:...inwriting WritetotheChiefExecutive,

SheffieldMutualFriendlySociety,3MaplePark,MapleCourt,WentworthBusinessPark,Tankersley,Barnsley,S753DP

...byphone Telephone01226741000.Ifyoucannotsettleyourcomplaintwithus,youmaybeentitledtoreferittotheFinancialOmbudsmanService.6. ArewecoveredbytheFinancialServicesCompensationScheme(FSCS)?WearecoveredbytheFSCS.Youmaybeentitledtocompensationfromtheschemeifwecannotmeetourobligations.Thisdependsonthetypeofbusinessandthecircumstancesoftheclaim.The Scheme covers 100% of the value of the claimwith no upper limit in the unlikely event that theSocietyisunabletomeetitscommitments.FurtherinformationaboutcompensationschemearrangementsisavailablefromtheFSCS.

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UpdatedbyDGregory–3rdJuly2015

ClientAgreement(the“Agreement”)–ClientCopy

1. Wetreatallcustomerswhoinvestwithusdirectasretailclients.Thisgivesyouthegreatestlevelof

protection under the financial services regulations and ensures you get full information about theproduct(s)youbuy.YoushouldreadthisAgreementtogetherwiththeproductKeyFeatures,productbrochureandpersonalillustration,astheyformthebasisofyourproductrelationshipwithus.

2. AsSheffieldMutualdoesnotprovideadvice itwillbeclassedasaNon‐AdvisedSale.Alldecisions inrelationtotheinvestmentwillbeandhavebeenmadebyyoualoneandtheSocietyhasprovidedyouwithfactualinformationsoyoucanmakeyourowndecisionabouthowtoproceed.

3. Ifyouarenotconfidentthatyouunderstandtheproduct(s), itsrisksandwhether it isrightforyou,

pleasespeaktoaspecialistadviser.Ifyouwishtotalktoanindependentfinancialadviserinyourlocalareayoucanfindoneonlineatwww.unbiased.co.uk

4. DetailsaboutmakingacomplaintandtheFinancialServicesCompensationSchemecanbefoundinthe

KeyFactsdocument‘aboutourservicesandcosts’,whichhasbeenprovidedtoyou.

5. Wemayneedtoundertakecheckstocomplywithcurrentanti‐moneylaunderingrequirements.Thiswillnormallybecarriedoutelectronicallythroughacreditreferenceagency,whichmaykeeparecordofthesearchonyourcreditfile,butwillnotaffectyourcreditrating.

6. The Society complies with data protection legislation and you agree that the information we hold

aboutyoucanbeheldon computerand/orpaper files asnecessaryand that itmaybedisclosed tothird parties for the purpose of processing your application, our regulators and our complianceconsultants;butnottoanyotherpartieswithoutyourexpressconsent.Youmayaskforacopyoftheinformationweholdaboutyoubywritingtousandwereservetherighttochargeasmallfeeforthis.

7. If you have given us consent to contact you regarding other products and services, either by post,

telephoneoremail,youmaywithdrawthisconsentatanytimebynotifyingusinwriting.

8. You understand that we have a legal obligation to ensure that the information within our recordsaboutyouiskeptuptodate,sopleaseletusknowifanyofyourdetailschange,suchasyouraddress.

Non‐AdvisedSaleLetterIconfirmthatIhavereceivedacopyofthisAgreementandacknowledgethatalldecisionsinrelationtothisinvestmentwillbeandhavebeenmadebyme,andthattheSocietyhasonlyprovidedmewithfactualinformationinrelationtotheproduct.IacknowledgethatIhavenotreceivedadviceand/orapersonalrecommendationfromSheffieldMutualFriendlySocietyoritsintroducers.IunderstandthatasthisisaNon‐AdvisedSaleSheffieldMutualtakesnoresponsibilityforthesuitabilityof the product and that I will lose some of the regulatory protection which I may otherwise have.Specifically,Iunderstandthatit isunlikelythatIwouldbeabletomakeacomplaintagainsttheSocietyshouldtheproduct(s)provetobeunsuitableforme.(Wordsinthesingularshallincludethepluralforjointpolicyholders)NameofClient(s): SignatureofClient(s): Date:

TobesignedbytheProposerifthePolicyholderisunder16.Jointapplicantsmustbothsign.

CLENT WEB

CLENT WEB

UpdatedbyDGregory–3rdJuly2015

ClientAgreement(the“Agreement”)‐SocietyCopy

1. Wetreatallcustomerswhoinvestwithusdirectasretailclients.Thisgivesyouthegreatestlevelof

protection under the financial services regulations and ensures you get full information about theproduct(s)youbuy.YoushouldreadthisAgreementtogetherwiththeproductKeyFeatures,productbrochureandpersonalillustration,astheyformthebasisofyourproductrelationshipwithus.

2. AsSheffieldMutualdoesnotprovideadvice itwillbeclassedasaNon‐AdvisedSale.Alldecisions inrelationtotheinvestmentwillbeandhavebeenmadebyyoualoneandtheSocietyhasprovidedyouwithfactualinformationsoyoucanmakeyourowndecisionabouthowtoproceed.

3. Ifyouarenotconfidentthatyouunderstandtheproduct(s), itsrisksandwhether it isrightforyou,

pleasespeaktoaspecialistadviser.Ifyouwishtotalktoanindependentfinancialadviserinyourlocalareayoucanfindoneonlineatwww.unbiased.co.uk

4. DetailsaboutmakingacomplaintandtheFinancialServicesCompensationSchemecanbefoundinthe

KeyFactsdocument‘aboutourservicesandcosts’,whichhasbeenprovidedtoyou.

5. Wemayneedtoundertakecheckstocomplywithcurrentanti‐moneylaunderingrequirements.Thiswillnormallybecarriedoutelectronicallythroughacreditreferenceagency,whichmaykeeparecordofthesearchonyourcreditfile,butwillnotaffectyourcreditrating.

6. The Society complies with data protection legislation and you agree that the information we hold

aboutyoucanbeheldon computerand/orpaper files asnecessaryand that itmaybedisclosed tothird parties for the purpose of processing your application, our regulators and our complianceconsultants;butnottoanyotherpartieswithoutyourexpressconsent.Youmayaskforacopyoftheinformationweholdaboutyoubywritingtousandwereservetherighttochargeasmallfeeforthis.

7. If you have given us consent to contact you regarding other products and services, either by post,

telephoneoremail,youmaywithdrawthisconsentatanytimebynotifyingusinwriting.

8. You understand that we have a legal obligation to ensure that the information within our recordsaboutyouiskeptuptodate,sopleaseletusknowifanyofyourdetailschange,suchasyouraddress.

Non‐AdvisedSaleLetterIconfirmthatIhavereceivedacopyofthisAgreementandacknowledgethatalldecisionsinrelationtothisinvestmentwillbeandhavebeenmadebyme,andthattheSocietyhasonlyprovidedmewithfactualinformationinrelationtotheproduct.IacknowledgethatIhavenotreceivedadviceand/orapersonalrecommendationfromSheffieldMutualFriendlySocietyoritsintroducers.IunderstandthatasthisisaNon‐AdvisedSaleSheffieldMutualtakesnoresponsibilityforthesuitabilityof the product and that I will lose some of the regulatory protection which I may otherwise have.Specifically,Iunderstandthatit isunlikelythatIwouldbeabletomakeacomplaintagainsttheSocietyshouldtheproduct(s)provetobeunsuitableforme.(Wordsinthesingularshallincludethepluralforjointpolicyholders)NameofClient(s): SignatureofClient(s): Date:

TobesignedbytheProposerifthePolicyholderisunder16.Jointapplicantsmustbothsign.

CLENT WEB