a world of care for mobile staff. © copyright allianz 10/7/2015 c rolleta world of care 2 profile...
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![Page 1: A World of Care for Mobile Staff. © Copyright Allianz 10/7/2015 C RolletA World of Care 2 Profile of Allianz Worldwide Care Specialist in international](https://reader035.vdocuments.site/reader035/viewer/2022062802/56649e915503460f94b961a5/html5/thumbnails/1.jpg)
A World of Care for Mobile Staff
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© Copyright Allianz 04/21/23 C Rollet A World of Care2
Profile of Allianz Worldwide Care
• Specialist in international health insurance
• Standard & Poor’s Rating: “A+”
• Customer service focus: 97% client retention rate
• First to offer Claims Processing within 48 hours
• Emphasis on cost containment measures
• Cover available for employees of all nationalities, for long or short assignments
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© Copyright Allianz 04/21/23 C Rollet A World of Care3
Allianz Worldwide Care: Solutions to Industry Needs
• Identified gaps of cover in employee benefits in Shipping and aviation
• Human capital is key to the industry
• Retention of staff is a central issue
• Expectations of staff are increasing
• New solutions can be customised
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© Copyright Allianz 04/21/23 C Rollet A World of Care4
Our differenciators
• AWC has a service proposition to offer: documents in languages, tool free n°, doctors on
site
• Manage the expectations of your officers and crew
• Multi benefit plan for all needs of the corporation
• Easy, straight forward scheme administration : Multi sub billing, one renewal, one contract
• Access to regular management reports (for large groups) to allow you to monitor (and
forecast) scheme performance
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© Copyright Allianz 04/21/23 C Rollet A World of Care5
Communicate to seafarers in bespoke languages !
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© Copyright Allianz 04/21/23 C Rollet A World of Care6
Fulfillment Pack
International Healthcare Plans
Employee Benefit Guide & How to Claim Membership Card
Accompanied by:
• Insurance Certificate
• Claim Form
• Treatment Guarantee Form
• Any other policy-specific documents
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© Copyright Allianz 04/21/23 C Rollet A World of Care7
Marine & Aviation: Benefits cont.
Allianz Worldwide Care dedicated solution for the industry:
• Protect officers and crew
• In all countries for all nationalities
• Provide a large range of benefits (catastrophic risk or elective care)
• Can cover an individual in their home country
• For a full year or for several months if required
• Cover for an employee AND his dependents
• Global approach towards mobile staff (on shore/on board/crew)
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© Copyright Allianz 04/21/23 C Rollet A World of Care8
Some of Our Clients
• 97% client retention rate
• Stolt Nielsen Transport, Waha
Oil, Maridive & Oil Services,
Gulf Energy Maritime, AGIP
Marine services, Premicon
Cruises, Sandvik Mining &
Construction, Kapa Oil
Refineries, BHP Billiton,
ACERGY offshore, Premier Oil,
Indago Petroleum, Yemen
airways, Occidental Petroleum,
Qatar Airways
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© Copyright Allianz 04/21/23 C Rollet A World of Care9
One Single Healthcare Solution for a Range of Risks
State
cover
P&I
State
cover
Board member On shore staff Offshore
Staff 1
P&I P&I
Offshore
Staff 2
Offshore
Staff 3
Medical cover
Dependants
100%
50%
0%
yes yes maybe no no
Primary cover AWC cover Uncovered
on off on off on off
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© Copyright Allianz 04/21/23 C Rollet A World of Care10
Building a Sound Healthcare Budget Strategy
Year 1 Year 2 Year 3 Year 4
Top up P&I
Pooled
Health covers
Pooled
Health coversReduced health
budget
Top up state cover
On shore staff
Board members
Inflation Y2 Inflation Y2
Inflation Y3
Inflation
Nature of risk
Unconstituted claim fund
Trends start to show Claims fund confirmed Claims fund adjusted
Analysis of risk
Classic LR analysis Classic LR analysis Profit share Cost plusStop loss
Managed funding & financial projection
Budget
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© Copyright Allianz 04/21/23 C Rollet A World of Care11
Website & Online Services
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© Copyright Allianz 04/21/23 C Rollet A World of Care12
Download and view insurance certificates
• Download insurance certificates in PDF format
• Same validity as hardcopy certificates
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© Copyright Allianz 04/21/23 C Rollet A World of Care13
Automated Policy Documents Delivery
• Policy documents are
automatically issued to the
policyholder when a policy
is created
• Policy amendments also
trigger re-issuing of
appropriate policy
documents which reflect
any changes made
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Thank you for your attention.