a web based quality function information...

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A WEB BASED QUALITY FUNCTION INFORMATION

MANAGEMENT ,

1,2 M.Tech., Faculty, Department of CSE, SE&T, SPMVV, Tirupati, India. 1 [email protected] , 2 [email protected]

ABSTRACT

This work describes, a Quality Function Deployment is a web-based application designed to help a workgroup

keep track of issues and tasks via a shared central resource. The application itself can be installed virtually on

any web server, whether internal within the organization, or external, hosted by a web hosting company. The

data is stored centrally on the server, which make it especially suitable for distributed teams who can use just

the web browser to access it. No local software needs to be installed on the client and all web browsers are

supported. The application itself can be installed virtually on any web server, whether internal within the

organization, or external, hosted by a web hosting company. The data is stored centrally on the server, which

make it especially suitable for distributed teams who can use just the web browser to access it.

Key terms: web-based application, web server, Data Models-ER Diagrams, Quality Function Deployment.

1. INTRODUCTION

This is a web based work, this work describes the feasibility to maintain information management through a

website and also the way to communicate through mailing and Group chat among the authenticated logged in

users. This work is very useful in the areas like colleges/schools and in small firms.

Actually we are browsing lot of sites, for some sites we required user id and password. But frequently we are

forgetting passwords because of lot of sites so we can maintain all these information in one place; we can also

maintain all the personal information like eBooks, photos, docs etc; we can even communicate with the logged

in users through emails.

1.1 Description of Existing System We have replaced all the inline queries in the application with the stored procedures in order increase the

response time from the database and also added Indexes for the frequently used tables; with these 2 things we

are able to retrieve the data from the database with in less amount of time.

1.2 Proposed System and its Objectives

The work ‘Quality Function Deployment’ at most all the limitations in the Existing System. The main purpose

of the proposed system is to perform the Application Settings and Bookmarks more efficiently and user-friendly

using various tools.

The limitations overcome from the Existing System in proposed System as,

Having Application Settings.

1. Send Email.

2. Can upload file.

3. Security providing the file extension.

Book Marks.

Assigned to the user.

Assigned by the user.

We are using the Forms Authentication in order to tighten the security level, so only the authorized (registered

users) can able to enter into the application. We are using the Master Page concept in the application in order to

get the similar look and feel of the Menus, header and footer in all the screens. We are going to implement the

Group Chat functionality in this application.

Fig 1: Proposed System Architecture

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2. SYSTEM DESIGN

2.1 ARCHITECTURAL DESIGN

The Application is a program which is organized into three major disjunctive tiers. These tiers are

1. Presentation Tier (Frontend)

2. Logical Tier (Middleware)

3. Data Tier (Backend)

Each layer can be deployed in geographically separated computers in a network. We divide Logic Tier in to two

sub tiers Business and Data Access Tiers, in order to increase scalability and transparency. The tiers can be

deployed on physically separated machines. The characteristic of the tier communication is that the tiers will

communicate only to their adjacent neighbors. For an example, The Presentation Tier will interact directly with

the Business Tier and not directly with Data Access or Data Tiers.

Fig 2: Architecture scenario

2.1.1. Presentation Tier This Tier is responsible for communication with the users and it will use objects from Business Layer to

response GUI raised events.

2.1.2. Logical Tier

This is the brain of the application. Some architects do not make any distinction between Business Tier and Data

Access Tier. Their main argumentation is that additional tiers will screw down performance. We will have more

advantages, if we separate Logical Tier in to Business Tier and Data Access Tier. Some of these advantages are

a. Increases code transparency

b. Supports changes in Data Layer. You can change or alter database without touching the Business Layer

and this would be a very minimum touch up.

2.1.2.1. Business Tier

This sub tier contents classes to calculate aggregated values such like total revenue, cash flow and edit and this

tier doesn’t know about any GUI controls and how to access databases. The classes of Data Access Tier will

supply the needy information from the databases to this sub tier.

2.1.2. 2. Data Access Tier

This tier acts as an interface to Data Tier. This tier knows how to (from which database) retrieve and store

information.

2.1.3. Data Tier This Tier is responsible for retrieving, storing and updating from Information therefore this tier can be ideally

represented through a commercial database. We consider stored procedures as a part of the Data Tier. Usage of

stored procedures increases the performance and code transparency of an application

Fig 3: Three Tire Architecture Design Components

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Data Tier is basically the server which stores all the application’s data. Data tier contents Database Tables,

XML Files and other means of storing Application Data.

Business Tier is mainly working as the bridge between Data Tier and Presentation Tier. All the Data passes

through the Business Tier before passing to the presentation Tier.

Presentation Tier is the tier in which the users interact with an application. Presentation Tier contents

Shared UI code, Code Behind and Designers used to represent information to user.

2.2 DATA MODELS-ER DIAGRAMS

Fig. 4: Data Models-ER Diagrams

3. MODULARIZATION

3.1. MODULE DETAILS

1. Login Panel & Main Panel

2. Administration Panel

3. Issue Administration Panel

4. Application Settings

Module 1.Login Panel & Main Panel

Issue List

Issue Search

Submitting New Issues

Issue Response History

Module 2.Administration Panel

User Administration Panel

Priority Administration Panel

Statuses Administration Panel

Module 3.Issue Administration Panel

File Administration Panel

Response Administration Panel

Issue Detail Administration Panel

Issue Description

Module 4.Application Settings

Upload File Extensions

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Notify E-mail From (New Issue)

Notify E-mail From (Issue Change)

Issue Response

4. RESULTS

STEP 1: STEP 2:

Fig 5: Login Screen Fig 6: Main Panel

STEP 3: STEP 4:

Fig 7: Admin Screen Fig 8: Application Settings

STEP 5: STEP 6:

Fig 9: Issue Administration Panel Fig 10: Issue Detail Administration Panel

STEP 7: STEP 8:

Fig 11: Priority Administration Panel Fig 12: Priority Detail & New Priority Panel

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STEP 9: STEP 10:

Fig 13: Response Administration Panel Fig 14: Status Detail & New Status Panel

STEP 11: STEP 12:

Fig 15: Status List Fig 16: Submitting New Issues

STEP 13: STEP 14:

Fig 17: User Administration Panel Fig 18: Users Detail& New User Panel

STEP 15:

Fig 19: Viewing and Responding to Issue

ADVANTAGES

1. Issue Secure, multi-level web access via login authentication

2. Assignment by person, priority and status

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3. Full text search

4. Bookmarks for rapid access to commonly used queries

5. Issue history tracking – each response is individually tracked

6. Single click export of selected records to MS Excel

7. Color-coded priorities with custom color setup

8. Fully customizable look and feel via HTML templates and Cascading Style Sheets

9. Full compatibility with all web browsers

CONCLUSIONS

It has been a great pleasure for me to work on this exciting and challenging work. This work proved good for

me as it provided practical knowledge of not only programming in ASP.NET and C#.NET web based

application and no some extent Windows Application and SQL Server. It also provides knowledge about the

latest technology used in developing web enabled application and client server technology that will be great

demand in future. This will provide better opportunities and guidance in future in developing works

independently.

ACKNOWLEDGEMENTS

This paper is dedicated to my parents.

REFERENCES

[1] Adams, R. M. and M. D. Gavoor (1990). "Quality Function Deployment: Its Promise and Reality," 1990

ASQC Quality Congress Transactions, San Francisco, CA, USA, pp. 33-38.

[2] Akao, Y., ed. (1990). Quality Function Deployment, Productivity Press, Cambridge, MA, USA.

[3] Burrows, P. (1991). "In Search of the Perfect Product," Electronic Business, 17 June, pp. 70-74.

[4] Ermer, D. S. (1995). "Using QFD Becomes an Educational Experience for Students and Faculty," Quality

Progress, May, pp. 131-136.

[5] Wasserman, G. S. (1993). "On How to Prioritize Design Requirements During the QFD Planning Phase,"

IEE Transactions, Vol. 25, No. 3, May, pp. 59-65.

[6] Van Treeck, G., and R. Thackeray (1991). "Quality Function Deployment at Digital Equipment Corp.,"

Concurrent Engineering, Vol. 1, No. 1, January/February.

[7] Shillito, M. L. (1992a). "Quality Function Deployment: The Total Product Concept," in Shillito, M. L. and

D. J. De Marle, ed., Value, Its Measurement, Design,

[8] Norman, R., B. Dacey and D. Lyman (1991). "QFD: A Practical Implementation," Quality, Vol. 30, No. 5,

pp. 36-40.

[9] Mehta, P. (1994). "Designed Chip Embeds User Concerns," Electronic Engineering Times, January 24.

[10] Mallon, J. C. and D. E. Mulligan (1993). Quality Function Deployment - A System for Meeting Customers'

Needs," Journal of Construction Engineering andManagement, Vol. 119, No. 3, September, pp. 516-31.

Author’ biography

Mr. B. R. VAMSI KRISHNA NAIK received the B.Tech(CSE) from NBKRIST, Vakadu,

SVU Tirupati, India, in 2007 and M.Tech(CSE) from GATE College, Tirupati, Acharya

Nagarjuna University-Guntur, India, in 2010. He is currently working as a Assistant Professor in

School of Engineering and Technology, Sri Padmavati Mahila VisvaVidyalayam, Tirupati,

India.

Mr. K. HARI KRISHNA received the B.Tech(CSE) from KSRM, Kadapa, SVU Tirupati,

India, and M.Tech(CSE) from JNTU Hyderabad, India, in 2006. He is currently working as a

Assistant Professor in School of Engineering and Technology, Sri Padmavati Mahila

VisvaVidyalayam, Tirupati, India.

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