A HISTORY OF BUSINESS INTELLIGENCE

Modern business intelligence (BI) has come a long way since its inception.

What started as a back-o!ce function is now utilized by both consumers and IT

decision makers alike.

Follow the history of this industry, beginning in the early days of computers

through to today’s information age.

Origins1958:

1975:

IBM researcher Hans Peter Luhn defines business intelligence: "The ability to apprehend the interrelationships of presented facts in such a way as to guide action towards a desired goal."

Gerry Cohen founds Information Builders.

1976: Jim Goodnight founds SAS.

1983: Information Builders introduces PC Focus.

1989: Future Gartner Group analyst Howard Dresner defines business intelligence: "Concepts and methods to improve business decision making by using fact-based support systems."

1989: Michael Saylor, Sanju Bansal, & Thomas Spahr found MicroStrategy.

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1990:

1992:

COMMERCIALIZATION OF THE INTERNET BEGINS:

SERVICE ONLINE (BEHIND FTP-DATA).

WWW BECOMES

MOSTPOPULAR

1991:

1993:

In the early 1990s enterprise resource planning (ERP) links corporate databases with client/server technologies; supports selling process, customer service, human resources, finance etc.

Information Builders announces Focus EIS.

EIS Toolkit, MicroStrategy’s first business intelligence software product.

First Windows report writer allows simplified reporting from databases.

QlikTech launches in Sweden.

US Senate and House provide information servers.

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1996:

1997:

PALM, INC. CREATES PALMPILOT 1000

Information Builders’ WebFOCUS is the first purely browser-based BI tool.

RENFE, the Spanish railroad company, creates the first public facing BI application. Powered by WebFOCUS.

The term “BUSINESS INTELLIGENCE” becomes widely used.

RIM RELEASES BLACKBERRY 850 WIRELESS HANDHELD.

FedEx uses WebFOCUS to give internal analysts access to activity/profitability of 46,000 drop points.

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1999: PREDICTIVE ANALYSIS: forecasting changes how organizations of all kinds do business.

Mayor Guiliani declares October 21stInformation Builders Day.

NYC Launches Dept of Health Restaurant Inspection App. Powered by WebFOCUS.

2001:

acronym first appears, in an article in the Software & Information Industry's (SIIA) eBusiness Division.“SaaS”

Information Builders launches first Mobile BI platform through partnership with AvantGo.

Gerry Cohen launches iWay Software.

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2007: APPLE RELEASES iPHONE.

2008:

SaaS deployments DOUBLE (15% in 2009, 7% in 2008).

0% 3% 6% 9% 12% 15%

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Poudre Valley Health System, Fort Collins, CO wins the Malcolm Baldrige award for performance excellence from the White House. Powered by WebFOCUS.

Central and North West London NHS Foundation Trust uses leading-edge BI to drive performance and improve patient care. Powered by WebFOCUS.

ANDROID LAUNCHES

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2009:

Gartner predicts:

By 2012, business units will control at least 40% of total budget for BI.

By 2012, 33% of analytic applications applied to business will be delivered through app mashups.

40%

33%

2010:

Richmond, VA's Gartner-award-winning app cuts gunfire crimes in half on New Year's Eve, with $15K less overtime. Powered by WebFOCUS.

35% of organizations employ pervasive BI.

67% of “best in class” companies have some self-service BI.

Adoption of BI grows

WebFOCUS RStat launches, providing a single platform for BI, data modeling, and scoring.

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2011:

2010- 2013:

TOP BITRENDS

BIG DATACLOUD COMPUTING DATA VISUALIZATION MASHUPS MOBILE PREDICTIVE ANALYTICSSEARCHONLINE CUSTOMER EXPERIENCESOCIAL NETWORKING

SaaS BI market will have annual growth rate of 22.4% through 2013.

+22.4%

Technological features on the rise:

ABILITY TO PERFORM FEDERATED QUERIES

ABILITY TO GENERATE REPORTS FROM IN-MEMORY DATABASE

Business Intelligence is growing up, and what

started as a back-o!ce function is now

something consumers use every day.

SOURCE:http://www.research.ibm.com/journal/rd/024/ibmrd0204H.pdfhttp://dssresources.com/history/dsshistory.html"Putting the Balanced Scorecard to Work", Harvard Business Review, Sept. 1993http://dssresources.com/papers/features/pendse10062002.htmlhttp://www.siia.net/estore/pubs/SSB-01.pdfhttp://www.nytimes.com/2004/11/14/business/yourmoney/14wal.htmlAberdeen Group Studyhttp://www.information-management.com/specialreports/2009_148/business_intelligence_data_vizualization_social_networking_analytics-10015628-1.htmlhttp://www.dashboardinsight.com/articles/new-concepts-in-business-intelligence/top-10-business-intelligence-predictions-for-2011.aspxhttp://www.servicetechmag.com/I53/0811-2