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A Taste Of Lightning In ActionMEYN Parts Manual Community

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Steven Hugo

Solution Architect, ABSI

PLACE COMPANY LOGO HERE

@stvnhg

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Sicco Saft

Business Analyst, MEYN

PLACE COMPANY LOGO HERE

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Forward-Looking Statements

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AgendaMeyn Food Processing TechnologyWho is Meyn and what’s their vision on their customer community

First step is Facilitating the Parts ManualMeyn identified the need to improve their parts manuals; the current part manuals are not considered World Class.

DemoDemonstration of the newly build Lightning Community

High Level Solution DesignTo support the requirements for the Meyn community ABSI proposed the following solution.

Custom Lightning Components & Lightning OutLightning components give you a client-server framework that accelerates development, as well as app performance.

Lightning Connect & SharepointCentral repository for all SVG images, which need to be displayed in real-time.

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Meyn Food Processing TechnologyStrong roots, Global reach

Meyn was founded more than 50 years ago to support the poultry industry. We remain dedicated to the industry today, only now as a company operating on a global scale.

Employees:1000

Head Office: Amsterdam,the Netherlands

Production locations: the Netherlands,US and

Poland.

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Systems from wall to wall• Primary processing

• Secondary processing

• Order preparation and expedition

• Transport and transfer

• Identification

• Weighing & logistics

• Supporting systems

Wall to Wall Solutions

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Products

• Highly configurable equipment• Stand-alone or as part of a integrated system (line configuration)• Capacity up to 13.500 BPH

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Meyn’s Vision on their Customer CommunityWhat does Meyn have in mind for the future?

• Customer Installed Base• Ecommerce• Case Registration• Knowledge base• Live Chat• 24/7 availability

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What’s a Part Manual and why do we need a new one?First step is to Facilitate the Parts Manuals

• Drawings are not always clear• No exploded Views available• No options for easy updates• Missing Translations

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• Find requested information asap• Finding a part number within 45 seconds.• Use exploded SVG Files• Easy to maintain and edit

What do we need then?First step is to Facilitate the Parts Manuals

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Demo

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SALESFORCE EXTERNAL DATASALESFORCE FRONTEND SALESFORCE BACKEND

High Level Solution Design

•All SVG, PDF and Image files are fetched from Sharepoint in Real-Time•Salesforce Lightning Connect to link Salesforce and Sharepoint

•Accounts, Contacts and Users•Asset Structure•Chatter Functionality

•Salesforce Communities•Build entirely Native on the Platform•Using new Custom Lightning Components

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Custom Lightning ComponentsWhy did we use Lightning Components over other JS Frameworks

• Designed to connect natively with Salesforce• Out-of-the-Box Component Set results in Faster Development• Security Model• Straight Forward• Backwards Compatibility & Future Proof

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Lightning Out & Visualforce

Lightning Out Community Builder

Custom Components Yes Yes

Quick Setup No Yes

Drag & Drop Builder Interface No Yes

Completely Custom (Branding & Navigation) Yes Not yet

Why did we use Lightning Out over Community Builder

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Lightning Connect & SharepointWhat about our existing external data?

• Seamlessly access and integrate external data into your Salesforce environment in real-time• Connect to any OData 2.0 data source as well as SAP, Sharepoint and even more…• Data is accessed directly - no duplication or sync delays

• Connecting Salesforce with Sharepoint was very straight forward• Setting up Sharepoint to send the correct metadata at the right time was challenging

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Challenges?

• Lightning framework doesn’t support interactive SVG graphics. • Standard PDF print does not support SVG files.

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Takeaways

• Customer Enablement & Success• Lightning Development is very Straightforward and it just feels right.• Keep looking at community builder

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Questions ?

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Thank Y u