a study on competitive strategy of domestic banks in

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國內銀行財富管理業競爭策略之研究 -S銀行為個案 A Study on Competitive Strategy of Domestic banks in business of wealth management -A Case Study of S Bank 別:企 學號姓名:E 0 9 8 1 9 0 0 7 指導教授:鄧 中華民國 100 7

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management -A Case Study of S Bank

E 0 9 8 1 9 0 0 7

100 7
1
!!

8.
9.
11.
ii
ABSTRACT
Many banks and Financial holding company set up in 2002 after wealth
management, wealth management in the order of doing business, although the customer's
personal goal in life to do a professional financial planning, asset allocation, to reach the
needs of the various stages of life; But in fact the business model is based on
performance-oriented mode of operation. After the global financial tsunami, local banks
in the wealth management business hit, it will re-think business models change or not.
Therefore, this article from the domestic banks for wealth management business
competitive strategy to explore in order to provide some of the domestic banking wealth
management business recommendations, and thus enhance the stability of domestic
financial services growth and sustainable.
Purpose of this study, I hope from the domestic banking wealth management and
business case analysis to grasp the market overview. Analysis of the external environment
and industry through 5P analyzing the development of competition, together with
interviews with the experts within the bank case, summarized the competitive
environment opportunities and threats; second, and then to analyze the cases of the bank's
internal environment and value chain activities with key competitors analysis and
comparison, and in the case of the bank's internal expert interviews, induction into the
case the bank's strengths and weaknesses, and then through the SWOT analysis and
TOWS matrix matching analysis, holding constant the development of competitive
strategy.
Finally, this study obtained conclusions are: 1. To expand the sales team and
integrated marketing model to promote the trading platform for financial information. 2
strengthen the financial system changes in response to people training to replace the
iii
sales-oriented service-oriented strategy. 3. To strengthen the information system, to
increase online banking usage. 4. To improve financial management rule of the
weaknesses, to review the bonus method and promotion system. 5 business strategy to
promote financial center was established, with each division to strengthen the financial
management business functions. 6. Proper human resources management plan, active
reserve personnel training, good training plan. 7 to growth strategy, good market
penetration, product expansion, market expansion and diversification business model to
achieve the purpose of cultivating customers. 8. To strengthen the development of core
customers, and actively expand the mainland market and the development of innovative
own brand. 9 aggressive marketing target market, and implement business indicators,
good product quality management. 10. To strengthen the capacity of business promotion,
price and quantity control method for long-term benefits back to clients. 11 Establishment
of branch banking, wealth management business excellence officer promoted to branch
manager.
analysis, value chain
.............................................................................................. 89
3 / ........................................ 13
4 ........................................... 23
5 ....................................... 27
6 ............................................. 36
7 ........................... 41
9 ....................................... 46
10 ............................................. 49
12 .................................. 50
15 ...................................... 66
18 S ..................... 90
19 S ................................ 91
20 S ............................... 92
21 S .................................. 93
22 ................................... 96
23 ................................... 97
24 ............................... 98
4 ............................................... 15
5 ................................................. 19
6 ............................................. 24
7 ........................................... 25
8 ......................................... 27
9 ................................................. 33
10 ............................................... 37
11 ......................................... 44
12 ......................................... 54
13 ......................................... 72
14 2008-2011 ................................ 74
16 ............................................. 78
17 ................................. 84
18 ..................................... 85
Bear SternsJP Morgan Chase
Fannie MaeFreddie Mac
Lehman Brothers Holdings Inc.
AIG

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GNP
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Michael E. Porter, 1980, N.Y.: McGraw-Hill
( 2008)

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activities)(margin)



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(business level strategy)(function level strategy)
(corporate strategy)

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Strategy management: Formulation, implementation, and
control(9th ed.)(p.10), by J. A. Pearce II & R. B. Robinson, Jr., 2005,
NY: McGraw Hill.
Glueck(1976)
24
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2005 7



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146,763 145,468 144,366 136,660 136,114
190,341 193,137 236,875 253,391 347,570
165,960 169,815 190,527 190,415 266,713
300,173 306,693 323,020 330,871 343,584

1 1
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4 4
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2004 2005 2006 2007 2008 2009
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2 101 114 116 140 34 106 102
3 99 102 109 120 89 20 91
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)








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CFP

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