a study on competency mapping at bgr energy in …a study on competency mapping at bgr energy in...
TRANSCRIPT
International Journal of Scientific Research and Engineering Development-– Volume2 Issue 2, Mar –Apr 2019
Available at www.ijsred.com
ISSN : 2581-7175 ©IJSRED: All Rights are Reserved Page 547
A Study on Competency Mapping at BGR Energy in India
1Toopalli Sirisha ,
2Dr. Nalla Bala Kalyan
Assistant Professor ,Department of Management Studies , Sri Venkateswara College of Engineering
Associate Professor, Department of Management Studies , Sri Venkateswara College of Engineering
--------------------------------------------************************---------------------------------------------
Abstract: An ever changing and highly dynamic environment impacted upon by forces such as liberalization,
world-wide competition marked by new entrants, fast changing technologies, new models of business and
converging industries, thrust on operational efficiency and effectiveness ably supported by technological
advancements, increased sensitivity to stakeholders and a trend towards rights-based entitlements created
an impetus to the organizations to reform and adopt new practices to manage their human resources. In the
today’s scenario, “Skill and Competency” are the main drivers of an organization’s efficiency, effectiveness
and performance at large. So Firms are becoming increasingly aware of the need to have competent
employees for survival and long term sustainability. All types of Organizations irrespective of their size,
structure and age are talking about competencies. All organisations are still struggling with defining,
designing and deploying Competency Mapping models, frameworks and processes. The aim of the study is
to explore the extent of usage and formalization of Competency Mapping in BGR Energy. The current study
aims at analysing the competency gaps at BGR Energy.
Keywords: BRG Energy, Competency, Competency Mapping, Competency Gaps, Skill
--------------------------------------------************************---------------------------------------------
1. Introduction Currently, the humans are consider at corporations on the far side vital because the corporations have
come back to appreciate that a fighting work, skilled, competent men with the right quantity of motivation
would do the wonders that might not even be done by plain miracles. It’s a important to a company to coach
and shapeup their men to best suited their role to be compete. Hence, the organizations have begun and area
unit continued to impart coaching, and this has successively developed the ability among the people. Within
the present of labor, characterized by fast and dramatic modification, the attainment of competency has
become associate degree of integral element of individual, both in structure and national methods.
Competency mapping is extremely significant and is a necessary exercise. Each well managed firm should
have well outlined roles and list of competencies needed to perform at every role effectively. Such list ought
to be used for accomplishment of, performance, promotions and coaching wants identification. Competency
mapping is regarding characteristic ideal behaviors and private skills that distinguish exceptional and
colossal performance from the typical.
2. Statement of the Problem In the BGR Energy the higher level employees (managerial, supervisory and administration categories),
needs and job roles becoming a challenge day by day. With their profile to manage their subordinates /
employees and to improve the efficiency levels they have to focus on leadership development and succession
planning to achieve the productivity to maintain the required competence levels. The perception includes
different aspects like adaptability, initiative, judgement, Problem solving, Planning and Organisation,
Leadership Quality, Productivity and Use of Technology. This study aims at studying at what level the
employees are adopting to competency levels.
RESEARCH ARTICLE OPEN ACCESS
International Journal of Scientific Research and Engineering Development
ISSN : 2581-7175 ©IJSRED: All Rights are Reserved
3. Objectives of Study � To analyze the employee’s competency mapping
� To assess the dimensions of competency mapping by
technology, planning and organization, communication, leadership
level .
4. Research Methodology Research Design
Data Source/Collection
Research Instrument
Research Approach
Contact Method
Sample Units
Sample Size
Sample Area
5. Data Analysis and Interpretation:
To identify the competency possessed by the employees through well structured questionnaire. Where
first part of the questionnaire contains personal data of the respondent and second part is containing
adaptability, communication, planning, productivity, problem solvi
competencies consisting 3 statements each. Which are sc
for the current study is 150 employees
technique has been adopted Data has been analyzed using frequencies, percentages, ANOVAs, and
correlation.
5.1 Department Wise Respondents
Department Wise RespondentsDepartment
HR
Finance
Purchase
Quality
IT
Design
Total
Source: Sample Data
Department Wise Respondents
050
100150200
International Journal of Scientific Research and Engineering Development-– Volume2 Issue 2, Mar
Available at
©IJSRED: All Rights are Reserved
employee’s competency mapping at BGR, Tamilnadu
the dimensions of competency mapping by using factors of adaptability, initiative, use of
technology, planning and organization, communication, leadership to find the competency at company
Descriptive Research
Primary Data, Secondary Data
Questionnaire
Survey
Personal Interview
Employees At Bgr Enegry
150
Bgr Enegry Pvt Ltd
:
the competency possessed by the employees through well structured questionnaire. Where
first part of the questionnaire contains personal data of the respondent and second part is containing
adaptability, communication, planning, productivity, problem solving, initiative, use of technology as generic
competencies consisting 3 statements each. Which are scaled through 5- Point Likert's Scale,
150 employees BGR Energy. Sampling Technique: Simple Random sampling
Data has been analyzed using frequencies, percentages, ANOVAs, and
Table 1
Department Wise Respondents Department Frequency Percentage
30 20
Finance 25 19.67
Purchase 20 13.33
Quality 40 26.67
15 10
Design 20 13.33
Total 150 100
Source: Sample Data
Figure 1
Department Wise Respondents
Frequency
Percentage
Volume2 Issue 2, Mar –Apr 2019
Available at www.ijsred.com
Page 548
using factors of adaptability, initiative, use of
to find the competency at company
the competency possessed by the employees through well structured questionnaire. Where
first part of the questionnaire contains personal data of the respondent and second part is containing
ng, initiative, use of technology as generic
Point Likert's Scale, the sample size
Simple Random sampling
Data has been analyzed using frequencies, percentages, ANOVAs, and
Frequency
Percentage
International Journal of Scientific Research and Engineering Development
ISSN : 2581-7175 ©IJSRED: All Rights are Reserved
5.2 Follows Instructions Respondents
Respondents Criteria
Strong Disagree
Disagree
Neutral
Agree
Strong Agree
Total
Source: Sample Data
Respondents
Inference: From the table it is inferred that 24% of respondent agree with the performance on this
competency follow instruction responds to management direction is better than acceptable standard and
18% of respondents disagree with the performance on thi
management direction is not acceptable standard and a development is need.
5.3 Respondents Undertakes Self Development Activities
Respondents Undertakes Self Development ActivitiesCriteria
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Total
Source: Sample Data
Respondents
Inference: From the table it is inferred that 27% of respondent agree with the performance in this
competency undertakes self development activities is better than acceptable standard and 10% of respondent
disagree with the performance in this competency u
acceptable and standard.
0
50
100
150
200
High Moderate
0%
50%
100%
International Journal of Scientific Research and Engineering Development-– Volume2 Issue 2, Mar
Available at
©IJSRED: All Rights are Reserved
Respondents to Management Direction
Table 2
Respondents to Management Direction Frequency Percentage
Strong Disagree 10 6.67
27 18.0
43 28.67
36 24.0
Strong Agree 34 22.66
150 100
Source: Sample Data
Figure 2
Respondents to Management Direction
From the table it is inferred that 24% of respondent agree with the performance on this
competency follow instruction responds to management direction is better than acceptable standard and
18% of respondents disagree with the performance on this competency follow instruction responds to
management direction is not acceptable standard and a development is need.
Undertakes Self Development Activities
Table 3
Undertakes Self Development Activities Frequency Percentage
25 16.67
15 10.00
50 33.33
40 26.67
20 13.33
150 100
Source: Sample Data
Figure 3
s Undertakes Self Development Activities
From the table it is inferred that 27% of respondent agree with the performance in this
competency undertakes self development activities is better than acceptable standard and 10% of respondent
disagree with the performance in this competency undertakes self development activities is not up to
Moderate Low Total
Frequency
Percentage
Percentage
Frequency
Volume2 Issue 2, Mar –Apr 2019
Available at www.ijsred.com
Page 549
From the table it is inferred that 24% of respondent agree with the performance on this
competency follow instruction responds to management direction is better than acceptable standard and
s competency follow instruction responds to
From the table it is inferred that 27% of respondent agree with the performance in this
competency undertakes self development activities is better than acceptable standard and 10% of respondent
ndertakes self development activities is not up to
Frequency
Percentage
Percentage
Frequency
International Journal of Scientific Research and Engineering Development
ISSN : 2581-7175 ©IJSRED: All Rights are Reserved
5.4 Showing Respondents Use Time Efficiently
Showing RespondentCriteria
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Total
Source: Sample Data
Respondent
Inference: From the table it is inferred that 29% of responden
competency use of time efficiently is better than accept
with the performance in this competency use of time efficiently is not up to acceptable and standard.
5.5 The Respondents to Achieve Established
The Respondents to Achieve Established GoalsCriteria
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Total
Source: Sample Data
Respondents to Achieve Established Goals
050
100150
0
50
100
150
200
High Moderate
International Journal of Scientific Research and Engineering Development-– Volume2 Issue 2, Mar
Available at
©IJSRED: All Rights are Reserved
Use Time Efficiently
Table 4
Showing Respondents Use Time Efficiently Frequency Percentage
10 6.67
20 13.33
50 33.33
43 28.67
27 18.00
150 100
Source: Sample Data
Figure 4
Respondents Use Time Efficiently
From the table it is inferred that 29% of respondent agree with the performance in
competency use of time efficiently is better than acceptable standard and 14% of respondent disagree
with the performance in this competency use of time efficiently is not up to acceptable and standard.
The Respondents to Achieve Established Goals
Table 5
The Respondents to Achieve Established Goals Frequency Percentage
Strongly disagree 18 12
22 14.67
42 28
38 25.33
Strongly agree 30 20
150 100
Source: Sample Data
Figure 5
Respondents to Achieve Established Goals
Frequency
Percentage
Moderate Low Total
Frequency
Percentage
Volume2 Issue 2, Mar –Apr 2019
Available at www.ijsred.com
Page 550
t agree with the performance in this
respondent disagree
with the performance in this competency use of time efficiently is not up to acceptable and standard.
Frequency
Percentage
Frequency
Percentage
International Journal of Scientific Research and Engineering Development
ISSN : 2581-7175 ©IJSRED: All Rights are Reserved
Inference: From the table it is inferred that 26% of responden
competency achieves established goals is
with the performance in this competency achieves established goals is not up to acceptable and standard.
5.6 Showing Respondents on Adapts New Technologies
RespondentCriteria
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Total
Source: Sample Data
Respondents o
Inference: From the table it is inferred that 24% of respondent agree with the performance in this
competency adapts new technologies is better than acceptable standard and 12% of respondent disagree
with the performance in this competency adapts new technologies is not up to acceptable and standard.
5.7Showing the Respondents Takes Independent Actions and Calculated Risks
Respondents takes Independent Actions and Calculated RisksCriteria
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
Total
Source: Sample Data
Respondents takes Independent Actions and Calculated Risks
0
100
200
300
0
100
200
International Journal of Scientific Research and Engineering Development-– Volume2 Issue 2, Mar
Available at
©IJSRED: All Rights are Reserved
From the table it is inferred that 26% of respondent agree with the performance in
competency achieves established goals is better than acceptable standard and 14% of
with the performance in this competency achieves established goals is not up to acceptable and standard.
n Adapts New Technologies
Table 6
Respondents on Adapts New Technologies Frequency Percentage
Strongly disagree 11 7.33
19 12.67
50 33.33
36 24
Strongly agree 34 22.67
150 100
Source: Sample Data
Figure 6
Respondents on Adapts New Technologies
From the table it is inferred that 24% of respondent agree with the performance in this
competency adapts new technologies is better than acceptable standard and 12% of respondent disagree
competency adapts new technologies is not up to acceptable and standard.
Takes Independent Actions and Calculated Risks
Table 7
akes Independent Actions and Calculated Risks Frequency Percentage
disagree 24 16
27 18
39 26
33 22
Strongly agree 27 18
150 100
Source: Sample Data
Figure 7
akes Independent Actions and Calculated Risks
Percentage
Frequency
FrequencyPercentage Frequency
Percentage
Volume2 Issue 2, Mar –Apr 2019
Available at www.ijsred.com
Page 551
t agree with the performance in this
standard and 14% of respondent disagree
with the performance in this competency achieves established goals is not up to acceptable and standard.
From the table it is inferred that 24% of respondent agree with the performance in this
competency adapts new technologies is better than acceptable standard and 12% of respondent disagree
competency adapts new technologies is not up to acceptable and standard.
Percentage
Frequency
Frequency
Percentage
International Journal of Scientific Research and Engineering Development
ISSN : 2581-7175 ©IJSRED: All Rights are Reserved
Inference : From the table it is inferred that 22% of respondent agree with the performance in this
competency calculated risks is better than acceptable standard and 18% of respondent disagree with the
performance in this competency calculated risks is not up to acceptable and standard.
5.8 Showing Respondents Managing Conflict
RespondentCriteria
High
Moderate
Low
Total
Source: Sample Data
Respondent
Inference: From the table inferred that 30% of highly conflict in managing and 26% of lowly conflict in
managing the employee.
5.9 Determining Chi-Square Test for Experience H0: There is no significant association between experience of respondent and self development activities.
H1: There is a significant association between experience of respondent and self development activities.
Chi-Square
Strongly Count
Disagree Excepted count
Count
Disagree Excepted count
Count
Self Neutral Excepted count
development
activities
Count
Agree Excepted count
Strongly Count
Agree Excepted count
Count
Total Excepted count
Source: Sample Data
0
50
100
150
High Moderate
International Journal of Scientific Research and Engineering Development-– Volume2 Issue 2, Mar
Available at
©IJSRED: All Rights are Reserved
inferred that 22% of respondent agree with the performance in this
competency calculated risks is better than acceptable standard and 18% of respondent disagree with the
performance in this competency calculated risks is not up to acceptable and standard.
Managing Conflict
Table 8
Respondents Managing Conflict Frequency Percentage
45 30
65 43.33
40 26.67
150 100
Source: Sample Data
Figure 8
Respondents Managing Conflict
From the table inferred that 30% of highly conflict in managing and 26% of lowly conflict in
Square Test for Experience of Respondent and Self Development ActivitiesThere is no significant association between experience of respondent and self development activities.
significant association between experience of respondent and self development activities.
Table 9
Square: Self Development Activities Experience
<5years 5-10years 10-15years
Count 4 10 11
Excepted count 4.5 10.5 10
Count 5 6 4
Excepted count 3.5 6.3 5.2
Count 11 20 19
Excepted count 9.8 18.8 21.4
Count 13 16 11
Excepted count 13.7 15.2 11.1
Count 12 6 2
Excepted count 11.1 6.6 2.3
Count 45 58 47
Excepted count 45 58 47
Moderate Low Total
Frequency
Percentage
Volume2 Issue 2, Mar –Apr 2019
Available at www.ijsred.com
Page 552
inferred that 22% of respondent agree with the performance in this
competency calculated risks is better than acceptable standard and 18% of respondent disagree with the
From the table inferred that 30% of highly conflict in managing and 26% of lowly conflict in
Self Development Activities There is no significant association between experience of respondent and self development activities.
significant association between experience of respondent and self development activities.
Total
25
25
15
15
50
50
40
40
20
20
150
150
Frequency
Percentage
International Journal of Scientific Research and Engineering Development-– Volume2 Issue 2, Mar –Apr 2019
Available at www.ijsred.com
ISSN : 2581-7175 ©IJSRED: All Rights are Reserved Page 553
Table 10
Chi-Square Test: Experience of Respondent and Self Development Activities Value Df Asymp. Sig.
2-sided
Pearson Chi-Square 7.77 8 0.456
Likelihood Ratio 8.118 8 0.422
Linear-by-Linear Association 0.431 1 0.512
No of Valid Cases 150
Source: Sample Data Inference: The value of P is found to be 0.456(P>0.05) Hence H0 is accepted. There is no significant
association between experience of respondent and self development activities.
5.10 ANOVA Test between the Departments, Motivation and Technical Skills H0 (Null hypothesis): There is no significance association between the departments, motivation
and technical skill.
H1 (Alternative hypothesis): There is significance association between the departments,
motivation and technical skill.
Table 11
ANOVA test between the Departments, Motivation and Technical Skills A B C D E
Departments 30 25 20 40 35
Motivation and politeness 15 25 57 33 20
Keeping technical skill up to date 23 31 36 38 22
Source: Sample Data
Table 12
ANOVA: Single Factor Summary Count Sum Average Variance
3 68 22.66667 56.33333
3 81 27 12
3 113 37.66667 344.3333
3 111 37 13
3 77 25.66667 66.33333
Source: Sample Data
Table 13
ANOVA: Motivation and Technical Skills Source of Variation SS Df MS F P-value F crit
Between Groups 568 4 142 1.443089 0.289926 3.47805
Within Groups 984 10 98.4
Total 1552 14
Source: Sample Data From the table Anova value is 3.478 degree of freedom is 14
Anova Table Value for 95% level of interval is 3.093
Anova Value>Table Value
F = F cal>F tab F=3.478>3.093
Anova value is greater than the Table Value so H1 rejected and H0 Accepted.
Inference: The calculated value of F is greater than the tabulated value. Hence, we reject the alternative
hypothesis and conclude that there is no significance difference in departments, motivation and technical
skill.
5.11 ANOVA Test between the Department, Adapts New Technology and Update Technology
H0 (Null hypothesis): There is no significance association between the departments, adapts new
technology and update technology.
International Journal of Scientific Research and Engineering Development-– Volume2 Issue 2, Mar –Apr 2019
Available at www.ijsred.com
ISSN : 2581-7175 ©IJSRED: All Rights are Reserved Page 554
H1 (Alternative hypothesis): There is significance association between the departments, adapts new
technology and update technology.
Table 14
ANOVA Test between the Department, Adapts New Technology and Update Technology HR Finance Purchase Quality Design
Department 30 25 20 40 35
Adapts new technology 11 19 50 36 34
Up to date technology 23 31 36 38 22
Source: Sample Data
Table 15
ANOVA Single Factor Summary HR Finance Purchase Quality Design
30 25 20 40 35
11 19 50 36 34
23 31 36 38 22
Source: Sample Data
Table 16
ANOVA: Adapts New Technology and Update Technology Source of
Variation
SS df MS F P-value F crit
Between Groups 578 4 144.5 1.762195 0.212952 3.47805
Within Groups 820 10 82
Total 1398 14
Source: Sample Data From the table Anova value is 3.478 degree of freedom is 14.
Anova Table Value for 95% level of interval is 3.093
Anova Value> Table Value
F = F cal>F tab F=3.478>3.093
Anova value is greater than the Table Value so H1 rejected and H0 Accepted.
Inference The calculated value of F is greater than the tabulated value. Hence, we reject the alternative
hypothesis and conclude that there is no significance difference in departments, update technology and
adapt technology.
5.12 Determining Correlation Between the About Their Motivation and Politeness and Under
Takes Self Development Activities H0 (Null hypothesis): There is no significant association between about their motivation and politeness
and under takes self development activities.
H1 (Alternative hypothesis): There is a significant association between about their motivation and
politeness and under takes self development activities.
Table 17
Motivation and Politeness and Under Takes Self Development Activities
About their motivation and politeness 15 25 57 33 20
Under takes self development activities 25 15 50 40 20
Source: Sample Data
r =0.852688
Inference: The value of R is found to be 0.852(R>0.05) Hence H1 is accepted. The value of the co-
efficient of correlation is found to be positive, it is inferred that there is perfect correlation between
about their motivation and politeness and self development.
International Journal of Scientific Research and Engineering Development-– Volume2 Issue 2, Mar –Apr 2019
Available at www.ijsred.com
ISSN : 2581-7175 ©IJSRED: All Rights are Reserved Page 555
5.13 Determining Regression for Adapts New Technology and Update Technology
H0 (Null hypothesis): There is no significant association between adapts new technology and update
new technology.
H1 (Alternative hypothesis): There is significant association between adapts new technology and update
new technology.
Table 18
Determining Regression for Adapts New Technology and Update Technology Adapts new technology 11 19 50 36 34
Update technology 23 31 36 38 22
Source: Sample Data
Table 19
Regression Statistics
Table 20 ANOVA: Adapt New Technology and Update Technology
Df SS MS F Significance F
Regression 1 17.43773 17.43773 0.257741 0.662126
Residual 2 135.3123 67.65614
Total 3 152.75
Source: Sample Data
Regression value is: 0.257741
Value is positive so H1 is accepted.
Interpretation: There is significant between adapt new technology and update technology.
6. Conclusion
From the above analysis it has been suggested that the company should take up various strategies to
progress the problem solving skills of employees, and to conduct entertainment programs, learning seminars
and e-learning programs to improve and to reduce the stress. To improve competencies of employee’s
performance based bonuses, and to revise the performance appraisal system to incorporate the result of skill
analysis and employee job role assessment. , apprenticeship training program can be provided. The analysis
of primary data also reveal that an organization can use outfit for competency mapping, which is
extremely useful to grow the employees. The precious resource of the organization is the employee. The
performance of the employee is honestly associated with the success or failure of the organization.
Therefore, it is essential for the organizations to spend giant amount of money on the development
the employees. The success of every organization depends on its employees, so competency mapping plays a
vital role for success of organisational and employee.
7. References 1. Bernardin, HJ, Dahmus, SA & Redmon, G (1999). Attitudes of First-Line Supervisors toward
Subordinate Appraisals, Human Resource Management, vol.32 (2/3), pp.315-325.
Regression Statistics
Multiple R 0.337874
R Square 0.114159
Adjusted R Square -0.32876
Standard Error 8.225335
Observations 4
Source: Sample Data
International Journal of Scientific Research and Engineering Development-– Volume2 Issue 2, Mar –Apr 2019
Available at www.ijsred.com
ISSN : 2581-7175 ©IJSRED: All Rights are Reserved Page 556
2. Butler, B (2006). A pilot study of essential competencies as perceived by multi-unit operations and
human resources leaders in the restaurant industry (Master Dissertation). University of Edmond,
Oklahoma, pp. 19-35.
3. Chong, E (2011). Managerial Competencies and Career Advancement, a Comparative Study of
Managers in Two Countries, Journal of Business Research.
4. Chouhan, V. S., & Srivastava, S. (2012). Competencies and Competency Models, Development
and Applications.
5. Donna Rodriguez et.al (2002). Developing Competency models to promote integrated Human
resource practices, Human resource management, Volume 41 pp. 309-324.
6. Donna Rodriguez et.al (2002). Developing Competency models to promote integrated Human
resource practices, Human resource management, Volume 41 Pp. 309-324.
7. Ghirmai T. Keleam (2010). “Knowledge-based economy and society has become a vital
commodity, to countries” International NGO Journal Volume 5(7) Pp. 160-166.
8. Grady Winfield Alree (2003). Identify how Career development could benefit the Regional Fire-
Rescue Training Coordinators of North Caroline Community College system. Pp. 1-22.
9. International Journal of Research in Management, Economics and Commerce, 2(11), 575-583
10. Jain, V. K. (2013). Competency Mapping in Indian Industries, a Case Study. International Journal
of Emerging Research in Management &Technology, 2(10). ISSN: 2278–9359
11. Kaur, J., & Kumar, A. (2013). Competency Mapping: A Gap Analysis. International Journal of
Education and Research, 1(1)
12. Sharma R C, Rishipal & Awasthi, S (2016). Competency Mapping Measuring Scale