a quick guide to appreciative inquiry. criticises problem solving assumes our societies are problem...
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A quick guide to Appreciative Inquiry
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Criticises problem solvingAssumes our societies are problem focusedProblems attract attention and resourcesThis attracts people to look for more problems
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Uses a Solution Focus
Best way to sustain change is to:
Identify things that work well
Conserve what works
Build on what is working to create a vision for the future
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Appreciative Inquiry Cycle
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QualitiesPower of positive mindset
The way we talk about things plays a part in what we create around us
Participative
Whole system
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Involves everyone through all the processes of the inquiry (research and action) through:
Sharing stories of what works (data)
Conversations between the ‘right’ people leads to action (analysis to implementation)
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Examples of ways I have worked with AIWith Overview and Scrutiny Committees on health
inequalitiesTraining of Health Trainers, locality workers,
multidisciplinary groupsAway-days with voluntary sector organisations,
community development workers, public health departments
Evaluation and scoping exercisesDeveloping tools for action on safety and wellbeing
in schools
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Insights from participants
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‘ The best of it was getting the stories. At first people said they could give 15-30 minutes, on average they gave an hour. The interviewees set the agenda which is why they gave more time. They felt valued, that someone was listening.’
Scrutiny committee Councillor, S.Ribble
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It enabled me to connect with groups. There is lots that can be done to improve life expectancy. There are people with leadership potential which I hope will be developed. Partners are signing up to it. We are breaking the cycle of blame. There are funding streams which could be available. We have got a lot out of it. Councillors deal with negatives all the time.’ (elected member)
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Stockport Overview & Scrutiny Committee
On Health Inequalities
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OutcomesFor individual residents:
“I felt listened to, not talked at for a change. People are fed
up of being talked at!”
“It wasn’t just a paper exercise – it will lead to
something”
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OutcomesFor individual residents:
• Refugee; 10 family members lost in conflict in home country; diagnosed with cancer; feeling very isolated.• Through the AI: connected with different people; moved on to other activities; “on her feet again”.
OutcomesFor individual residents:
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OutcomesFor the community as a whole:
• A healthy walking group … link with neighbours … involved in other activities:
• Treasure Hunt involving 120 people developing local knowledge about pathways and natural history;
• On food and environment with children, staff and parents at a local school.
“Everyone won on that day!”
OutcomesFor the community as a whole:
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OutcomesFor the community as a whole:
I wanted to set up a fruit and vegetable stall … someone from Healthy Living Network could help with initial funding
and resources … I set up a stall which sold affordable fruit and
vegetables
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OutcomesFor local workers and officials:
New services to meet specific need: Mums-in-Art project; extra parenting courses; new locations for antenatal care.
Extended Schools Manager
‘impressed by the energy release … a feel of what was going on in the community ... bring them together … develop new ways of working … AI was a good way to start.’
Executive Councillor for PH
‘AI embedded in health scrutiny … rolled out in the health inequalities strategy’
Associate Director PH