a new look
DESCRIPTION
A new look. Are you sure that you have done everything to further reduce ground handling cost? Let’s share some fresh perspectives to evaluate new cooperation opportunities?. From relationship to partnership. Every customer has specific, individual requirements - PowerPoint PPT PresentationTRANSCRIPT
22/04/23
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A new look
Are you sure that you have done everything to further reduce ground handling cost?
Let’s share some fresh perspectives to evaluate new cooperation opportunities?
22/04/23
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From relationshipto partnership
Every customer has specific, individual requirements
Swissport believes in partnership through mutual trustand transparency
Strive to add value for our customers
Let us show you how Swissport can become your preferred “myport” service provider
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Benefits
Partnership
advantages
Partnership
advantages
Financial benefitsFinancial benefits
• Lower handling costs through economies of scale and better predictability through long-term contracts
Operational benefitsOperational benefits
• Highest reliability and security standards through harmonized, transparent service level agreements
Strategic benefitsStrategic benefits
• Reduced business risks and ability to focus more sharply on core business activities
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Tailor-made solutions
From relationship to partnership
Add
ed
Val
ue
Single station
Regional package
Network package
Hub management
Full outsourcing
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Concept
You remain in the driver’s seat and receive support from us in...
... maintaining quality on a high level
... managing your stakeholders and possible frictions
... negotiating sustainable union agreements
... process integration and change management
... any consulting matter
and you keep control of the product in your hands
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ProductProduct
Flexibility
Responsibility borderline tobe agreed on
Customer
Define ...Define ... Control …Control … Purchase ...Purchase ... Execute ...Execute ...
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Service range
Pax / ramphandling
Aviation security Executive aviation
Cargo handling & ULD Management
Station management /supervision
Financial mgmt
Purchasing serviceson behalf of A/L
ATO Training
E-Services & CUSSQuality
management Operations (network)and hub management
Consulting Fueling Maintenance
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Count on…
Quality performance checks
SLA templates and audit experience
Rostering and HR planning tools
Legal advice and appropriate wordings
Spreadsheets and simulation models
New technological solutions (e.g. SSD/CUSS/web check-in)
Experience sharing
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Track record
Regional Frame agreements with different carriers (i.e. KM)
Network Global arrangements (i.e. AF/KL)
Hub mgmt Zurich/SWISS; Kiev/Air Ukraine; JNB/SAA
Outsourcing Different deals/stations (i.e. United-Cargo in the US)
Joint venture PrivatAir, QAS, GAP, Cyprus, as well as Japan & China
Cooperation Global SSD/CUSS/web check-in technology with SITA
Franchising Greece, Sudan, Algeria and other destinations
Integrations CSC, Groundstar, Checkport, NASS, and more to come
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Process
Scope: what is in/out
Network and stations
Transparency
Management attention
Areas of conflicts
Scope: what is in/out
Network and stations
Transparency
Management attention
Areas of conflicts
Potentials
Benchmarking
Project management
Internal support/hurdles
Stakeholder management
Potentials
Benchmarking
Project management
Internal support/hurdles
Stakeholder management
Confidentiality Agreement or MoU
Exchange of data
Impact on various units
Rollout simulations
Confidentiality Agreement or MoU
Exchange of data
Impact on various units
Rollout simulations
Commitments
Definition of test areas
Legal framework
Nomination of people
Start
Commitments
Definition of test areas
Legal framework
Nomination of people
Start
1) Facts & figures
2) E
valu
atio
n
phase
3) Feasibility
study
4) C
ontract
ing
and te
st
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Summary
Future-oriented packages to further reduce cost
Profit from our experiences gained and based on concrete examples
It’s now time for a dialogue to discuss “myport” (either with our Global Key Account Management Team or over e-mail: [email protected])