A Message from Jeff MetzI want to begin my message by sincerely thanking you, our client-partners, for the ongoing trust you place in our family, company and team members while we do our absolute best to care for your guests/team members/patients/students/faculty/staff.

We are actively making preparations for how foodservice operations come back online in your facility and operate on a day-to-day basis, and we want to assure you that our primary concern is SAFETY for all involved. We will not compromise on this commitment plain and simple. Following safety, we know convenience will be even more important to all of our guests and to that end, our plans reflect how we intend to meet this demand.

While you review the following plans, please don’t hesitate to share your feedback and suggestions to any part herein. We’re all in very unfamiliar territory, however, if we work together we can create a successful future together!

Thank you again and be safe,

HOURS OF OPERATIONResident Dining Hall 7am – 9am Monday – Friday

11am – 2pm Monday – Friday10am – 2pm Saturday - Sunday4:30pm – 8pm Monday – Thursday4:30pm – 7:30pm Friday – Saturday4:30pm – 8:30pm Sunday

Food Court 11am – 9pm Monday – Thursday11am – 5pm FridayClosed Saturday and Sunday

Chick-fil-A 11am – 9pm Monday - Thursday11am – 4pm FridayClosed Saturday and Sunday

Poblano’s 8am – 10am Monday - Friday 11am – 7pm Monday - Thursday11am – 2pm FridayClosed Saturday and Sunday

Rattlers Nest 11am – 3pm Monday - Thursday11am – 2pm Friday

Starbucks 8am – 3pm Monday -Thursday8am – 1pm Friday Closed Saturday and Sunday

DINING SAFETYThis plan serves as a baseline given current CDC and NRA restaurant guidance on COVID-19

Resident Dining Hall: • Capacity seating 200 guests• Resident Dining Director - Tobbie Gilliam• Executive Chef - Robbie Joynt• Social distancing is required, Signage and decals in place• Guests are required to wear face masks at all times until seated, no more than 6

guests per table and each table must be 6 ft apart• Hand sanitizing is required to enter resident dining hall• To Go meals will be available to pick up for lunch and dinner to help control over

crowding• No self-service food stations, all food will be served• Ice Cream machine will be removed and replaced with ice cream cups served by

employees• Plates, cups and cutlery will be handed out by employees at each food

destination• Condiment stations have been removed and are available upon request at food

destinations• Fountain beverage and milk stations will remain self-service, cups will be

distributed at each food destination by a staff member

Salads, Desserts

Deli SelectionsDrinks

Grill Main Plate

Sani

FAMU Dining Hall

SaniLivewell

PizzaEntry

Entry

Villa Toscana

Dish Return

50% Seating Available

50% Seating Available

50% Seating Available

Cups cutlery

Meals To Go

EXIT

RETAIL DINING SAFETY• Food Court• Capacity 50 guests for Grub Hub pick up only• Retail Manager - Kenny Strong• Social distancing is required, Signage and decals in place• Guests are required to wear face masks at all times while inside for

order pick up • Hand sanitizing is required to enter resident dining hall• One-way traffic for entry, pick up and exit• Mobile ordering and take out only. No ordering in person• Pick up areas have been identified and marked with Grub Hub

signage• Disposable packaging, cups and cutlery handed out with purchase• Tables and chairs have been removed, signage in place to

designate waiting areas

Food Court

Grub Hub Pick UpPizza Express Wing Stop

Tropical Smoothie

Closed

Catering

Outdoor Seating Available

BAS Offices

Cash Pickup

Social Distance

Wait Area

EXIT

Entrance Only

Exit OnlyFire Exit

EXIT

EXIT

EXIT

Over Flow

RETAIL DINING SAFETYCampus Retail Locations:• Chick–Fil–A Capacity 25

• Poblano’s Capacity 15

• Starbucks Capacity 25

• Rattlers Nest Capacity 20

• Starbucks Capacity 20

• Retail Manager – Angelique Nelson & Scott Easton

• Social distancing is required, Signage and decals in place

• Guests are required to wear face masks at all times while inside for order pick up

• Hand sanitizing is required to enter resident dining hall

• One-way traffic for entry, pick up and exit

• Mobile ordering and take out only. No ordering in person

• Pick up areas have been identified and marked with Grub Hub signage

• Disposable packaging, cups and cutlery handed out with purchase

• Tables and chairs have been removed, signage in place to designate waiting areas

• Every 30 minutes service will stop for staff to sanitize all areas.

E

Orange Room

Poblano’s

Chic Fil A

Entry

Grub Hub Pick Up

Outdoor Seating Available

EXIT ONLY

EXIT ONLY

ENTER ONLY

ENTER ONLY

Chick-fil-A Line Chick-fil-A Line

Grub Hub Pick Up

Chick-fil-A Line Poblanos Line

Poblano’s Line

Poblano’s Line

EXIT ONLY

Poblanos Line

Starbucks

Starbucks Grub Hub Pick Up

Social DistanceWait Area

Entrance Only

Exit Only

Social DistanceWait Area