a little of everything—that was the motto of duckwall's, the … · 2009-12-17 · name did...

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"A little of everything" — that was the motto of Duckwall's, the Kansas-born five and dime store that for more than one hundred years has offered its customers good products and good service.

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Page 1: A little of everything—that was the motto of Duckwall's, the … · 2009-12-17 · name did not survive, and this type of houseware store largely disappeared. Duckwall also dropped

"A little of everything"—that was the motto of Duckwall's, theKansas-born five and dime store that for more than one hundred

years has offered its customers good products and good service.

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K A N S A S H E R I T A G E : W I N T E R 2 0 0 4

by David A. Haury

For more than a centurymany Kansans enjoyed theconvenience, and for theyounger family membersexcitement, of shopping in

the local five and dime store. This was theplace to find inexpensive household items,buy a discount bag of candy, relax at thesoda fountain with a cherry coke, or, in thecase of this author, select the best plasticmodels to assemble.

Duckwall’s variety store in Cottonwood Falls. Theearliest Duckwall’s began in 1901 in Abilene as a“racket” store, similar to this store (inset) pho-tographed in 1909, probably in Manhattan.

ComeBackto theFive &Dime

All photographs courtesy Duckwall-ALCO Stores, Inc.

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1 8 K A N S A S H E R I T A G E : W I N T E R 2 0 0 4

Some younger Kansans may have missed this pleasure asduring the last quarter of the twentieth century manydowntown five and dime stores have closed and been re-placed with larger discount stores, usually on the outskirtsof town. The home-grown Duckwall’s (and later ALCO)chain, based in Abilene, fortunately has been with us nowfor more than a hundred years, and during that time it has

played aprominent

and successfulrole in the evo-

lution of the dime and dis-count store phenomenon.

Alva Lease Duckwall was born on a farm in Ohio in1877, and in 1898 moved to Greenleaf in north-centralKansas where he opened a sewing machine and bicyclesales and repair shop. In 1901 he sold his store, moved to

Abilene, and for about four hundred dollars purchased andbegan managing a “racket” store. Racket stores might bestbe described as discount variety stores with a focus on thesmaller and less expensive items used to furnish a home.Its name originated from the tin peddler carts of old,whose pots and pans clanged and rattled on their hooks,creating a great racket as they were pushed through the

streets. In 1888 the first racket storewas opened and named by William Belkin Monroe, North Carolina, and theBelk chain still operates some two hun-dred department stores in the southeastand mid-Atlantic regions.

By the turn of the century theracket name had caught on, and city di-rectories and newspaper advertisementsreveal racket stores, where a housewifecould find all of the furnishings neces-sary for her home, throughout Kansas.However, for some reason, the racketname did not survive, and this type ofhouseware store largely disappeared.Duckwall also dropped the racket nameand within a few years chose for his en-terprise the more popular five and dime

genre, which was exploding across the coun-try.

T he five and dime started in 1879when Frank Winfield Woolworthopened his first five-cent store in

Utica, New York. When it immediately failedhe tried again, this time with a five- and ten-cent

store in Lancaster, Pennsylvania. This attemptwas quite successful, and he and his brother Charles

opened five and dimes throughout the country. In1911 the company incorporated with nearly six hundred

Woolworth’s stores.The original five and dimes purchased inexpensive

merchandise in large quantities and offered low prices on awide variety of items such as candy, toys, glassware,Christmas ornaments and other seasonal items, stationery,crafts, and much more. Dime stores differed from earliergeneral stores not only by carrying just inexpensive itemsbut also by placing fixed prices on each item and havingmost goods out for the shopper to handle. The older gener-al store kept almost everything, even the candy jars, onshelves behind the counter, and customers pointed or pro-vided lists of goods for the clerk to assemble, price, andbag. The new concept proved exceptionally popular. The

(ABOVE) Interior of a Duckwall’sracket store in Salina, pho-tographed in 1908. (RIGHT) Adver-tising fan presented to customers,compliments of A. L. DuckwallStores, ca. 1930. (BELOW) A. L.Duckwall, founder of the well-known variety store chain.

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K A N S A S H E R I T A G E : W I N T E R 2 0 0 4

stores offered luncheonettes, as they were first called. Duckwall’s thrived by maintaining modern storefronts

and fixtures and operated with current management andmarketing practices. Managers were groomed and rosethrough the ranks, and they and their stores became activein the communities, not wanting to be outsiders who tookfrom and did not give back to the community. The Abileneoffice had a showroom of new products where buyers andmanagers carefully watched customer reactions to trial se-lections of goods. More than a half century later these prac-tices are still fundamental management and marketing tech-niques of discount chains.

I n the 1960s the five and dime store evolved into themuch larger discount store. Kresge’s opened its firstKmart in 1962. Woolworth’s began its Woolco dis-

count chain the same year, and Target and Wal-Mart alsoopened their first stores. Regional chains soon followed, in-

five and dimestores soon drove other

variety stores out of business, andbefore long most main streets in towns

large and small boasted one or more five and dimes.Meanwhile, back in Kansas, A. L. Duckwall added a

second store in Salina in 1906, followed by others inManhattan, Clay Center, Concordia, Junction City, andGreat Bend between 1910 and 1914. The company in-corporated its seven stores in 1915, and by 1937 Duck-wall operated forty stores, thirty-five in Kansas and five inColorado. In 1961 eighty-five stores could be found in fivestates. Duckwall’s never reached the scale of Woolworth’s,but with Woolworth’s and competing Kresge’s stores locat-ed mainly in larger Kansas communities, Duckwall’s domi-nated this segment of the market in medium to smallertowns in Kansas.

The lunch counter soon became another popular fix-ture of the five and dime. In 1951 when Duckwall’s cele-brated its fiftieth anniversary by moving to a new 37,500-square-foot office and warehouse complex, fifteen of its

(ABOVE) Employees behind the candy counter in theSabetha Duckwall’s store, which opened in 1927. As

stated in the Duckwall’s Personnel Policy Manual for1929, the employees at the candy counter should

be “Snappy Girls.” The manual suggested that “thebright, smiling, substantial, healthy girl who is

reasonably careful of her appearance is the kind to bedesired as a clerk, as contrasted to the fluffy, doll type girl, or thedull, unattractive, unhealthy looking girl. The candy girl should bespecially attractive.” “Choose Your Candy Girl Carefully,” the in-structions advised. (LEFT) Description of the candy department,excerpted from a Duckwall’s advertising handout, ca. 1920.

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“A Little of Everything”

(LEFT) Shoppers brows-ing in the Hays Duck-wall’s (ca. 1935) find awide selection of goodsattractively displayed inconvenient departments.(ABOVE RIGHT) The lun-cheonette, which be-came popular in theDuckwall’s stores asearly as the 1930s, of-fered hearty meals forreasonable prices. Thislunch counter servedcustomers in the Man-hattan store.

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K A N S A S H E R I T A G E : W I N T E R 2 0 0 4

at Duckwall’s . . .

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company’s sales. Eighty-five Duckwall varietystores garnered the remaining 8 percent.

When A. L. Duckwall passed away in1937, his older brother, W. F. Duckwall, be-came president of the company, and Alva’s

son, A. L. Jr., served as vicepresident and then presidentfrom 1969 to 1975. In 1972the company went public, andby 1983 it had more than twothousand shareholders. A. L.Duckwall was recognized forhis long-time contributionsand successes when he was in-ducted into the Kansas Busi-ness Hall of Fame in 2000.

Much has changed sincethe days when Duckwall storesstayed open late on Saturdaynights to accommodate thelocal farmers coming to townto shop, or when A. L. Duck-wall drove through the coun-tryside on Sunday afternoonsasking those same farmers if hecould take his bucket of paintand place a store ad on their

barns. However, the Duckwall mission of serving small-town Kansas communities with quality merchandise andcompetitive prices is still the same.

cluding Gibson’s and David’s, which began as a single smalldiscount appliance shop in Wichita. In 1968 Duckwall’sjoined the trend and opened its first ALCO discountstore in Newton. Unlike Woolco, Gibson’s, and David’s,which failed to survive into the twenty-first century,ALCO found a formula for success. Although the compa-ny briefly struggled, filing for chapter 11 bankruptcy in1989, ALCO, much like Duckwall’s had done during thefirst half of the century, targeted smaller communities notserved by the larger chains such as Kmart or Wal-Mart,and it has prospered in these markets.

By 2003, thirty-five years after opening its firstALCO discount store, Duckwall-ALCO had 177ALCO stores, which accounted for 92 percent of the

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KH

DAVID HAURY is a native Kansan and the former associate di-rector of the Kansas State Historical Society. He currently is thedirector of the Bureau of Archives and History at the Pennsylva-nia Historical and Museum Commission in Harrisburg.

(LEFT) Abundant advertising, such as this full-page holi-day display from a 1938 Abilene newspaper, attractedboth attention and crowds to the reasonably pricedmerchandise. (BELOW) No one wanted to miss a grandopening, with its accompanying sale items, as is evi-dent in this photograph from Lyons (ca. 1950).