2015 2014

Total Total

$ $

Revenue

Net donations and grants 9,188,421 8,720,578

Investment income 112,056 109,660

Unrealized gain (loss) on investments 99,240 (127,866)

Other income 14,019 12,481

Gross revenue 9,413,736 8,970,585

Community investments

Community Fund 5,730,065 5,775,000

Donor Directed Funds 570,545 579,361

Strategic Investments 700,572 591,026

United Way Community Leadership 826,682 941,416

Total investment 7,827,864 7,886,803

Excess of revenue over community investment 1,585,872 1,083,782

Less: fundraising and administrative expenses 1,693,526 1,607,436

Excess of (expenses over revenue) revenue over expenses (107,653) (523,654)

Transfer from Future Projects Fund 162,000 306,500

Excess of (expenses over revenue) revenue over expenses after transfer (54,347) (217,154)

A leader in organizational effectiveness United Way London & Middlesex is proud to be the first social service organization in our community to be granted accreditation through the Imagine Canada Standards Program.

Designed to strengthen public confidence in the charitable and nonprofit sector, the Standards Program offers an independently assessed stamp of approval for organizations that demonstrate excellence and transparency in five key areas:

· Board governance;· Financial accountability and transparency;· Ethical fundraising;· Staff management; and· Volunteer involvement

Our donors are the foundation of United Way. Your generosity supports a vital network of programs and services that enable United Way to address the root causes of social issues and create lasting change in our community. Our commitment to you is that we will continue to make every effort to ensure that your donation has maximum impact in people’s lives right here in London and Middlesex County.

Mark of Imagine Canada used under license by

United Way London & Middlesex.

Statement of fund revenue and expensesyears ended March 31, 2015 and March 31, 2014

This is a summary of the details in the March 31, 2015 Financial Statements audited by Deloitte LLP.

Visit unitedwaylm.ca to learn how your contribution is creating lasting change.

THANK YOUChange starts with our volunteers.

Board of DirectorsElizabeth Maccabe, ChairKaty Boychuk, GenNext Chair*Karen DaltonPatti DaltonJohn DowningChief Brad Duncan, Campaign Chair*Laurie GouldAli HaidarStephanie Joselyn-FogartyLynn LoganVlora MuslimiAbe OudshoornKathy ParkerJeff Sage Chirag ShahGary West* Ex-officio

2014 Campaign CabinetChief Brad Duncan, ChairAaron AtchesonKaty BoychukRoy ButlerRhonda ChojaDanny DeepLaura ElliottDoug FlemingJoe FontanaAlf GoodallDavid GoulartBernice HullJody JonesTony La RoccaJohn LeitchAndre MaasDr. Chris MackiePaul MaddenBrian MeehanMichelle PalmerKim SmithDr. David SylvesterJennifer TaylorMike WarnockStephen WhiteJim Yeomans

Finance CommitteeLynn Logan, Chair Bill Bouwmeester Laurie GouldAlex LauElizabeth Maccabe Chirag Shah

Development CommitteeKathy Parker, ChairJohn DowningMurray FaulknerLaurie Lashbrook John LeitchLynn LoganJeff Sage Jennifer Taylor

Poverty Impact CouncilClint Wilson, ChairAnne-Marie Fischer, Vice ChairAnne AlexanderVanessa Ambtman-SmithSally BennettScott DartStephanie Joselyn-FogartyWendy LeslieAbe OudshoornJoe Wilson

Mental Health Impact CouncilReid MacKay, ChairTatiana Zdyb, Vice ChairLiz BeaujotCheryl ForchukJennifer FrancisMichelle GilpinJanet GranthamAli HaidarMichael HerbertLisa HeslopBeth Mitchell Mike WarnockGary West

Beginnings & Transitions Impact CouncilMelissa Aveiro, ChairPeter Polischuk, Vice ChairDavid BlackwellKaren DaltonJulie GonyouMatthew GordonCarl HallbergBernadette HolmanDwayne MartinsMaria Vasquesz

United Way would also like to acknowledge the work of the following committees. Full list can be found on our website.GenNext, Chaired by Katy BoychukLabour Committee, Chaired by Jody JonesLeadership Cabinet Chaired by Jennifer TaylorLondon Life Youth United, Chaired by Stephanie Docimo Major Gifts Cabinet, Chaired by John Leitch

Our visionA community where everyone matters.

Our missionWe mobilize the power of our community to create lasting change.

TOGETHER WE:Help people participate and thrive

Build resilient individuals and families

Break cyclical problems by addressing them at the root

TOGETHER, WE ARE POSSIBILITY.

When we reflect on the past year, the word that first comes to mind is cooperation. From committing to a financial donation to volunteering time and talent, it seems everywhere we went people were willing to roll up their sleeves and work together to improve our community.

Together, we achieved incredible results. For the 14th consecutive year we surpassed our campaign goal raising an astounding $9,005,622 for London and Middlesex County. By placing your trust and confidence in United Way you are helping to build a connected, resilient community where everyone has the chance to succeed.

With the success of our Campaign comes the important work of mobilizing those funds. This year we will invest in 88 programs through our hallmark agency allocation process and innovative strategic projects – all of which are evidence-informed and proven to get results. Whether it’s giving children and newcomers a good start or ensuring those living in poverty or with mental health issues can access help when they need it most, together we are changing lives today, and for the long-term.

Together, we are possibility.

$9 millionthank you

Improving lives locally.

Andrew Lockie CEO

Elizabeth Maccabe Chair, Board of Directors

DONOR DESIGNATIONS8%

POVERTY24%

BEGINNINGS & TRANSITIONS

38%

BUILDING CAPACITY

4%

MENTAL HEALTH26%

2015-2016

Investments

“The Canadian Hearing Society literally saved my life,” explains Laura, her voice shaking. “I was driving my car, looking for a fast moving train to end my life when somehow I ended up out front of their office and decided to go in.”

Completely deaf after a sudden and traumatic hearing loss, Laura was deep in crisis. She was depressed. She couldn’t sleep. She felt incredibly isolated because she could no longer communicate with the world around her. If the emotional toll were not enough, Laura also faced an abrupt loss of income. Her hearing loss not only took away her ability to communicate and work, it also left her homeless.

When she walked into the Canadian Hearing Centre just a few days before Christmas,

she finally got the help she needed to address her immediate housing crisis but more importantly, the support she needed to heal emotionally and adjust to her new reality. The Community Development Program, funded by United Way, gives new hope to individuals like Laura by providing access to and the tools they need to not just get by, but to thrive.

An impressive aspect of the program is how much United Way’s investment of $57,000 is able to leverage. Last year, for every dollar invested, the program was able to leverage $31 in value through interpretation services, assistive devices and income supports.

But beyond dollars and cents, the true value comes in lives changed. The barriers faced by people with hearing loss can take a devastating toll on spirit, determination and mental health. The Community Development Program eliminates those barriers and empowers individuals like Laura to participate more fully in their community.

TOGETHER WE

Everyone’s basic needs are met.

Everyone has the skills, support, and information they need to make their best possible contribution.

Everyone is financially stable.

LONG-TERM GOALS:

help people participate and thrive

FOR EVERY

$1 INVESTED, THE COMMUNITY

DEVELOPMENT PROGRAM

WAS ABLE TO LEVERAGE

$31 IN VALUE.

individuals in poverty or crisis were able to access emergency supports like food, shelter and counselling thanks to the “Help Yourself Through Times” resource directory.

137,423

The London Employment Help Centre provided

602 INDIVIDUALSwith financial stability by helping them access more than

$13 million in social supports.

POVERTYIN A COMMUNITY WHERE EVERYONE MATTERS, WE CREATE

OPPORTUNITIES FOR INDIVIDUALS AND FAMILIES TO NOT JUST

SURVIVE IN OUR COMMUNITY, BUT TO THRIVE AND CONTRIBUTE.

Stigma and discrimination related to mental illness is reduced.

LONG-TERM GOALS:

All individuals dealing with a mental health issue, addiction or violence-related trauma will be able to seek support and access assistance at their point of need.

TOGETHER WE build resilient individuals

and families

For many families, a child not answering the phone or replying to a text is a common annoyance; you know they are probably okay, just not paying attention. For Alf and Lynne, an unanswered call sets off a terrifying routine of checking all the places their son may have taken his own life. In his youth, that meant running through the house checking closets. Now that he’s grown and living in another city, it means calling friends or his landlord to check in on him.

“When a loved one has a mental health issue, your ability to live in the moment is diminished,” explains Alf. “While you try to go about your life as a spouse, leader, brother etc., your role

as caregiver is ever-present, often eclipsing all else.”

United Way recognizes that a strong support system is an important piece of the puzzle in the continuum of care for those with a mental health issue. Through the 100% United Way-funded Family Support program offered by the Canadian Mental Health Association, we are providing wrap-around services that help families navigate the often complex mental health care system while caring for their emotional well-being.

“The Family Support program gave us the tools and resources we needed to cope and strengthen our family. We have learned to separate the illness from the person and together we take things day-by-day, learning and growing along the way.”

98% OF FAMILY

SUPPORT PROGRAM GROUP PARTICIPANTS R E P O RT A N I M P R O V E D A B I L I T Y T O C O P E W I T H

THEIR LOVED ONE’S MENTAL ILLNESS

people in emotional crisis or situational distress

broke the silence, called the London District Distress Centre

and got the help they needed.

22,705

MENTAL HEALTHWE BELIEVE THAT PREVENTION AND SUPPORT FOR A WIDE RANGE OF MENTAL HEALTH CONCERNS ARE IMPORTANT INVESTMENTS FOR A STRONG AND RESILIENT COMMUNITY. BY OFFERING EARLY INTERVENTIONS AND TIMELY SUPPORT, WE CAN HELP INDIVIDUALS MAINTAIN A BETTER QUALITY OF LIFE AND PREVENT CONCERNS FROM ESCALATING.

Meeting the Standard, a United Way led initiative designed to reduce

mental health stigma in the workplace.

12 WORKPLACES representing

20,110 EMPLOYEES are participating in

LONG-TERM GOALS:

All children and youth meet healthy developmental and educational milestones.

All immigrants settle successfully.

Individuals and families are stable and resilient during challenging times and life transitions.

TOGETHER WE break cyclical problems by

addressing them at the root

Shane and his family are now sailing smoother seas, though the journey to this point has been tumultuous. He carried deep anger, worsened by trauma in his youth, which led to an unsafe setting for his family. But today, thanks to the help and support he has received at Changing Ways, the clouds are clearing, and he sees a bright future for himself and more importantly, his children.

Stopping domestic abuse to keep families safe can require peer and police intervention, and involvement with the criminal justice and child welfare systems. These necessary steps are vital, but they can also fall short of stopping the familial cycle of abuse for good.

To facilitate breaking the familial cycle of abuse Changing Ways works to create safer homes by engaging men to take responsibility for their actions and change their behaviour and attitudes for the long-term. Locally, more than 200 men participate annually in two innovative programs proven to significantly lower the likelihood of repeating abusive behaviours.

For Shane, that means attending United Way-funded programs like “Caring Dads” and the “Men’s Voluntary Program” so he can learn new strategies to be a better dad and role model for his kids. “I was like a volcano; always ready to erupt,” he explains. “My first instinct was to fly off the handle whenever something went wrong. Now, I’ve learned to change those patterns and act appropriately.”

Together, we are creating a safer, healthier future for families and future generations.

“CHANGING WAYS IS TEACHING

ME HOW TO BE THE DAD MY KIDS

DESERVE.” ~ SHANE

of interpretation services were provided to help newcomers communicate with health care providers, legal professionals, educators and potential employers to improve their ability to contribute and

thrive in our community.

children from low-income families took part inafter school programs that teach new skills,

improve grades, and foster healthy relationships

– building blocks to becomingsuccessful adults.

6,889

1,166 HOURS

BEGINNINGS & TRANSITIONSUNITED WAY BELIEVES IN MAKING INVESTMENTS TO IMPROVE THE WELL BEING OF OUR FRIENDS, NEIGHBOURS AND OUR COMMUNITY FOR THE LONG-TERM. GETTING TO THE ROOT CAUSE OF PROBLEMS AND BUILDING SUPPORT SYSTEMS FOR PEOPLE EARLY ON IS THE BEST WAY TO PREVENT CHALLENGES FROM BECOMING MORE COMPLEX IN THE FUTURE.

Develops leaders and skills to strengthen the non-profit sector.

Identifies, understands and addresses the root causes of the social issues we face.

Brings together the needed research, experts and resources.

Initiates and invests in programs that hold the most promise for long-term solutions.

UNITED WAY:

We engage and empower all sectors of our community to come together and share their experiences, expertise and energy. The power of partnerships and collaborations multiplies our impact and leads us to find progressive and lasting solutions.

For Tyla, having proper health care is a basic human right, something that “a lot of people don’t even have access to.” This desire to help the community has been shaped and guided by her own

experiences with the London Life Young Leaders program, which matches youth aged 18 to 24 to serve as non-voting members with boards of directors and committees in the non-profit sector and become more active in making community-oriented decisions. “I’m very interested in such social determinants as nutrition and exercise, and how we can create new policies to help people who are experiencing a lack of these necessities.”

Additionally, she will be able to transform her Young Leaders experience into real-world actions in the future. “I think what makes it so significant is that it allows young people to gain a sense of the type of work we could be doing when we enter the workforce. Young Leaders is very important as it fosters the next generation of community leaders. Overall, my experiences with Young Leaders have been amazing, and I am very grateful for being a part of it. I think it has given me a lot of confidence for the future, and has opened my eyes to the different career options I can have.”

Building capacity

“MY EXPERIENCES WITH YOUNG LEADERS HAVE

BEEN AMAZING...”

211 is a United Way-funded helpline providing information and referral to Ontario’s community and social services. Dialling 2-1-1 or visiting www.211ontario.ca is a simple solution that offers confidential, free, information and referral. 211 helps to navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 100 languages.

How do we know that 211 is having an impact? 86% of callers followed up with the referrals provided, and 89% of those callers got the help they needed from the agency we referred them to. This means that fewer people are falling through the cracks because they don’t know where to begin to access services.

Building capacity

Health 73,435 calls

Income & Financial Assistance 59,709 calls

Community Services 45,214 calls

Housing Help 44,145 calls

Legal & Public Safety 38,558 calls

Provincial Government 37,380 calls

Federal Government 34,488 calls

Food & Meals 32,777 calls

Mental Health & Addictions 27,073 calls

Individual & Family Services 26,732 calls

527,212calls to 211 including

62,646overnight calls

Why people called 211

“MY EXPERIENCES WITH YOUNG LEADERS HAVE

BEEN AMAZING...”

United Way London & Middlesex409 King St. London ON N6B 1S5

Ph: 519-438-1721 Fx: 519-438-9938

unitedwaylm.ca

Charitable registration #119260503RR0001

Mark of Imagine Canada used under license by

United Way London & Middlesex.