a journey to be shared a journey to be shared journey to be shared mosaic community services is a...
TRANSCRIPT
Mosaic Community Services is a non-profit mental health organization that is devoted to
enhancing quality of life and promoting recovery through effective, community-based,
outcome-focused services that are consumer-driven, flexible, and comprehensive.
All artwork appearing in this annual report was created by Mosaic clients.
Millions of Americans now wake up
each morning without a job to go to;
bills that can’t be paid; and a sense
of despair about poor health and
dwindling retirement savings. We live
in a country whose citizens are yearning
for recovery. But what does recovery
really mean?
For most Americans, recovery signifies
that we have regained some sense of
normalcy and structure in our lives. We
may never recoup all that we have lost,
but we have what is most important to
us – a home, a job, good health care, a
vacation, and a life with far less stress.
Perhaps more than any other groups,
individuals with mental illnesses or
substance abuse issues know what
recovery is all about. Their illness have
interrupted their careers, often made
them homeless, isolated them from
their families and friends, affected their
health, and fractured their emotional
and cognitive well being.
Our 2009 Annual Report is a tribute to
Mosaic clients who have demonstrated
their commitment to recovery. With
the right treatment and supports, many
are living independently, are holding
down jobs, and are learning how to
manage their illnesses. They are eager
for opportunities to socialize and engage
themselves in community activities.
They wake up in the morning knowing
that their day has purpose and routine.
As our economy gradually turns around,
our society will recover. Let us not forget
what we learned along the way. Surely,
we all now recognize that there are
forces in life beyond our control, and
that sometimes we need to depend on
others for help. We’re learning that
whatever affects our families, friends,
neighbors and community affects us,
too. Most importantly, we’re all gaining a
better perspective about recovery. We’re
becoming increasingly aware that while
each person’s definition of recovery may
be different, there is a common thread
that binds us together. We all want to
feel safe, be productive, and have an
opportunity to enjoy what our world
has to offer.
Thank you for sharing the journeys
of our clients as they strive to reach
recovery. It is your support of Mosaic
programs that helps to make their
progress possible.
A Journey to be SharedLETTER FROM THE EXECUTIVE DIRECTOR AND BOARD PRESIDENT
Jeff Richardson Fred Winer EXECUTIVE DIRECTOR PRESIDENT, BOARD OF DIRECTORS
2009 ANNUAL REPORT 1
MOSAIC COMMUNITY SERVICES6
WE REMINISCED ... The year 2009
was indeed special for Mosaic. We
celebrated our 25th Anniversary! In
doing so, we reflected on how far
Mosaic had come since its founding
in 1984 as a small day program for
individuals experiencing mental illness.
We reminded ourselves about all the
organizations that had been assimilated
into what has now become the largest
community-based behavioral health
organization in Maryland. We celebrated
our success at our annual awards
banquet in May, where we honored
several of Mosaic’s founders. And, we
were grateful for all the proclamations
and congratulations we received from
congressional, state and local legislators.
What will Mosaic look like in 2034, as
it celebrates its 50th Anniversary? We
hope that it will look very different. We
hope that researchers will have found
ways to prevent and cure bi-polar
disorder, schizophrenia and other mental
illnesses. We hope that our young
men and women will have no wars to
fight, and that the need for treatment
for traumatic stress disorders will have
dropped dramatically. We hope that
society will have found better ways
to protect its youngest members from
abuse and neglect.
But while we hope, we also plan for
a future where our services will still
be needed. Our goal is to continue to
offer the best and most comprehensive
services we can to the community we
serve. That, indeed, will be something
to celebrate in 2034.
WE WELCOMED NEW PROGRAMS
... In July of 2008, Mosaic welcomed
two new programs into our family of
services: Granite House and Partners in
Recovery.
Granite House, a Carroll County
community-based behavioral health
program, merged with Mosaic,
expanding services to an additional
2,000 individuals. The merger also
resulted in Mosaic’s bringing child and
adolescent mental health services to its
new Westminster location.
In response to a growing need for
substance abuse treatment services
for our clients, Mosaic acquired the
Dundalk site of Partners in Recovery.
Partners in Recovery offers a wide
range of substance abuse treatment
options, including detoxification and
a specialized program for drivers
cited for DUI’s. The combination of
Partners in Recovery and Mosaic’s
dual diagnosis program has created a
wide range of treatment services for
individuals with substance
abuse issues.
WE WERE NAMED A COMMUNITY
IMPACT PARTNER BY THE UNITED
WAY ... The United Way of Central
Maryland awarded Mosaic a one-year
grant to help meet the basic needs of
clients in Mosaic’s Residential Crisis
Program. Last year, almost half of the
individuals enrolled in this short term
program were homeless at the time they
arrived. The majority had very few, if
any, family members involved in their
lives. The United Way grant is being
used to help clients as they prepare to
exit the program, i.e. locate affordable
housing, purchase medication, and cover
the basic resources they will need in
order to move back into the community.
WE PREPARED FOR AVENUES ...
Mosaic IT and program staff worked
diligently to prepare for the launching
of a new medical records system called
Avenues. This system will streamline
the extensive record keeping process
required of Mosaic as a health care
provider, eliminating a substantial
amount of redundant paper work.
Avenues will be used by Mosaic, as well
as its fellow Sheppard Pratt affiliates,
Way Station and the North Baltimore
Center.
This computerized system will enable
psychiatrists, therapists, social workers,
service coordinators, and other staff
2009 — A Very Special Year for Mosaic
2 MOSAIC COMMUNITY SERVICES
Helped Clients Get Jobs – This year, Mosaic’s vocational program helped xxx clients in their search for employment. Counted among the best employers of Mosaic clients is Westminster’s Gypsy’s Tea Room, which received Mosaic’s Supported Employer of the Year Award.
Reached Out to Help More Children and Adolescents – Mosaic served nearly 2,000 children under the age of 18 in FY09, and anticipates serving more in FY10 with the expansion of child and adolescent mental health services into Carroll County.
Helped 25 Adolescents Move on with their Lives – Mosaic’s Transitional Age Youth Program provides youth with housing, helps them deal with their mental health problems, teaches independent living skills, and supports their educational progress.
Provided Safe, Supportive Housing – Mosaic provided housing for 770 clients in FY09 in its 100 plus owned or leased homes and apartments located in Baltimore City and Baltimore and Carroll Counties.
72009 ANNUAL REPORT
Applauded Its Talented Clients
Mosaic clients displayed their artistic talents at an art show held in February at Mosaic’s Administra-tion Building in Timonium. Highly encouraged by the excellent response, clients immediately be-gan preparing for a second art show scheduled for October 2009.
. . .
Admiring the artistic achievements of Mosaic clients.
Rocked and Rolled at Granite House
Over 150 guests rocked through the night on March 21st at Granite House’s third annual Rock Ball. Mo-saic employees and supporters helped set the tone for the evening with their own versions of ZZ Top, David Lee Roth, and other well known rock stars.
. . .
Rock stars were in abundance at the Rock Ball.
Held its 25th Anniversary Awards Banquet
Over 400 guests were in attendance as Mosaic celebrated its 25th Anniversary on May 7th at its 5th Annual Awards Banquet. Numerous clients and staff were acknowledged for their outstanding achievements over the year. . . .
Among those honored at the Banquet were two Mosaic founders, R. David Adelberg (left) and S. Gay Williams. Board President, Fred Winer, is pictured on the right.
2009 ANNUAL REPORT 3
Helped Adolescents Move towards Independence
Transitioning from adolescence to adulthood is dif-ficult for any young person. Mosaic’s Transitional Age Youth (TAY) Program provides youth with hous-ing, helps them deal with their mental health issues, teaches independent living skills, and supports their educational progress. Twenty-five young adults participated in the program last year.
. . .
Keisha, from Mosaic’s TAY program, prepares for her interview that is featured in Mosaic’s new video.
Helped Clients Seek Employment
Finding jobs in this economy is difficult for every-one, especially individuals with mental health issues. Mosaic’s vocational staff worked closely last year with local employers to explore work opportunities for 235 Mosaic clients. Mosaic honored Gypsy’s Tea Room in Westminster this year with its Supported Employer of the Year Award.
. . .
A Mosaic client learns her way around the kitchen un-der the guidance of her supervisor at Gypsy’s Tea Room.
Provided Daytime Rehabilitation Services
Over 900 individuals were enrolled in Mosaic’s three Psychiatric Rehabilitation Programs last year. The programs offer a wide range of activities to educate clients about their illnesses, promote their physical and mental well-being, and provide them with thera-peutic recreational and social activities such as bowl-ing, art classes, and community outings. . . .
Granite House volunteer, Pam Maranto, assists a client in preparing her artwork for the Mosaic client art show.
4 MOSAIC COMMUNITY SERVICES
working with clients to enter up-to-date
client information into the system from
any agency site. In turn, this will help
ensure the sharing of accurate and timely
information on the client’s treatment
progress, medications, and services being
utilized. Mosaic anticipates that the first
stage of the system will be launched in
December 2009.
WE MADE PLANS TO
COMMUNICATE OUR STORIES
MORE EFFECTIVELY AND
EFFICIENTLY ... Nothing is more
powerful than hearing the words of
Mosaic clients whose lives have been
turned around by their own efforts and
the help of those around them. So that
others could hear their inspiring stories
and see these beautiful faces of recovery,
Mosaic commissioned a new video this
year. The video can be seen on Mosaic’s
website – www.mosaicinc.org.
With fewer dollars available in our
budget to print informational and
marketing materials, Mosaic is turning
to its website as its primary method of
communicating with the public. Look
for changes in our website over the
next several months as we add new
elements, create new links, and simplify
the navigation process. We will also be
working diligently to create an email
mailing list so that we can communicate
directly with our client families, donors,
and other friends. Our ability to email
newsletters, annual reports, and other
announcements will help ensure timely,
cost-effective communication with the
community we serve.
2009 ANNUAL REPORT 5
MOSAIC COMMUNITY SERVICES6
Thanks to these donors...
Carla Adams
R. David Adelberg
American Visionary Art Museum
Anderson Industrial Contracting
Harriet & Ellsworth Andrews
Angel Systems Inc.
Anonymous Givers
Paul Appel
Arden Theatre Co.
Lisa Ashton
Lee & Betty Askren
Austin Grill
BSM Gizmos Art
Bahama Breeze
Mr. & Mrs. Thomas Bailliere
Ballet Theatre of Maryland
Baltimore Blast
Baltimore Cosmetic Laser Center
Baltimore Examiner
Baltimore Magazine
Baltimore Museum of Industry
Baltimore Office of Promotion and Tourism
Bank of America
Melanie Banti
Wayne & Bonnie Barnes
Barnes and Noble
John Baronas
Margaret Bartolini
Norbert Bartosz
Jerry Bentley
Val Bigelow
Bill Bateman’s Bistro
Bill’s Music House
Blair Mansion
Madeline K. Brengle
Vincent Brocato
Alex Brown
Mr. & Mrs. August Bruha
Mr. & Mrs. John Burbridge
Darlene Byer
CareFirst BlueCross BlueShield
Linda Carling
Lois Carr
Carroll Hospital Center
Catonsville Men’s Civic Assoc.
Catonsville Pharmacy LLC
Center Stage
Nancy Chance
Charles Theater
Vic Cheswick
Barrett Cisney
City Cafe
Ann Clapp
Lisa Coles
James Coley
Colonial Downs
Community Foundation of Carroll Co.
Jack Connelly
John & Pam Corckran
Corporate Office Properties Trust
Lisa Crabtree
Denise Crapo
Lisa Crawford
Linda Cress
Susan Cromwell
Gregory Cross
Ronald Damiani
Deer Park Lions Club
John Dinwoodie
Matthew Dobson
Dover Downs Hotel & Casino
Lori Doyle
Mr. & Mrs. Henry F. Drumheller
Kevin Drumheller
Jeffrey Dudley
Family Services, Inc.
Phil & Sylvia Fenton
Linda Field
Five Guys Burgers and Fries
Donald Gabriel
Carol Gange
Spencer Gear
Geary Construction Co.
James Gilbert
Giovanni’s Restaurant
Penne Giuliani
Golden Corral
Chuck Graham
Greater Baltimore Med. Ctr.
Greg’s Bagels
Nanette & Irvin Grief
Carolyn Hambleton
Hampton Inn-Camden Yards
Bernard Haske
Heintz Bakery
Jerilyn Herbert-Walker
Michael Hilditch
Arthur Hildreth
Frederic F. Hinze
Marita Hipolito
Dr. Raymond Hoffman
Donald Hohne
Brian Hoover
Nicole Hospelhorn
Hotel Blue
Houlihan’s Restaurant
Barbara Lee Hoyt
Hugs and Stitches
Dawn Hurley
Interactive Fitness
Patricia Jackson
Sara Jacoby
William S. Jeffries
Jersey Pro Picture Perfect
Johns Hopkins University Mu-seums
Timothy Jordan
Jordan’s Steakhouse
Ed Kapraun
Bonnie & David Katz
Larry Katz
Jim Kefler
Walter Kehs
Joseph Kelly
Maureen Kendall
Melissa Kent
Jim Kepler
Carolyn Kilgore
Barbara Klingahoffer
Marlene Kurland
Laurel Park
Alicia Lucksted
Luray Caverns
Magic Elm Skateland
Diane Maistros
Trudy Major
George Marcin
Maryland Historical Society
Richard and Eugenia Masland
Wayne Matheu
Jenny McCormick
McCormick & Schmick
Md. Transportation Dept.
John Merryman
Marybeth Merryman
Roger Michel
Robert Miller
Tracy Miller
Mitchell’s Golf Complex
Donna Moffett
6 MOSAIC COMMUNITY SERVICES
Helped Clients Get Jobs – This year, Mosaic’s vocational program helped xxx clients in their search for employment. Counted among the best employers of Mosaic clients is Westminster’s Gypsy’s Tea Room, which received Mosaic’s Supported Employer of the Year Award.
Reached Out to Help More Children and Adolescents – Mosaic served nearly 2,000 children under the age of 18 in FY09, and anticipates serving more in FY10 with the expansion of child and adolescent mental health services into Carroll County.
Helped 25 Adolescents Move on with their Lives – Mosaic’s Transitional Age Youth Program provides youth with housing, helps them deal with their mental health problems, teaches independent living skills, and supports their educational progress.
Provided Safe, Supportive Housing – Mosaic provided housing for 770 clients in FY09 in its 100 plus owned or leased homes and apartments located in Baltimore City and Baltimore and Carroll Counties.
72009 ANNUAL REPORT
Wages 56.3%
Employer Benefits 11.1%
Depreciation & Amortization 4.0%
Purchased Services 19.5%
Expendable Supplies 3.3%
Repairs & Maintenance 2.8%
Penalties & Interest 1.9%
Provision for Doubtful Accounts 1.1%
Medicaid & Maryland Health Partners 68.5%
Other Government 15.0%
Medicare 3.6%
Self Pay 4.3%
Commercial Insurance and HMOs 1.5%
Other 2.0%
Grants 4.8%
Contributions 0.3% ..
....
..
MOSAIC REVENUE SOURCES$24,091,169
MOSAIC EXPENSES$23,900,292
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.
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STATISTICALLY SPEAKING, IN FY09 MOSAIC…
Served 5,768 children, adolescents and adults.
Provided 231,621 services for clients.
Served 4,972 individuals in its clinics.
Provided substance abuse treatment for 389 individuals.
Served 88,581 meals.
Provided transportation to and from Mosaic programs for 1,819 clients.
2009 ANNUAL REPORT 7
Provided Safe, Supportive Housing
Mosaic provided housing last year for 770 of its clients. Many clients are able to live on their own in the community with limited help from staff, while others require intensive support. Without Mosaic’s residential services, many of these individuals would be homeless. . . .
Mosaic owns or leases over 100 homes and apartments for its clients.
Our FY09 Board of Directors
Fred Winer, President
Robert A. Miller, Vice-President
Debbie Scoblick, Secretary
Frederic F. Hinze, Treasurer
R. David Adelberg, JD
Vincent Brocato
Lisa Crawford
Matt Dobson
Donald Gabriel, JD, PhD
Nicole Hospelhorn
Sara Jacoby
Bonnie Katz
Alicia Lucksted, PhD
Wayne F. Matheu, CPA
Mary Ellen Saterlie, PhD
Robert L. G. Williams
Susan Gay Williams
Pam Zappardino
EXECUTIVE DIRECTOR
Jeffrey W. Richardson, MBA, LCSW-C
Accreditations, Licensures, and Awards
Mosaic is nationally accredited by the Commission on Accreditation
of Rehabilitation Facilities (CARF). Its programs are approved or
licensed by the Maryland State Departments of Health and Mental
Hygiene and Human Resources. In recognition of its outstanding
management practices, Mosaic received a Standards of Excellence
Award from Maryland Nonprofits.
Our Programs
Behavioral Health Centers
Residential Services
Residential Crisis Services
Psychiatric Rehabilitation Day Programs
Vocational Services
Therapeutic Group Homes
Medical Day Care
Substance Abuse/ Dual Diagnosis Treatment
In-Home Services
Transitional Age Youth Program
Family Information & Referral
8 MOSAIC COMMUNITY SERVICES
Christal Moore
Carol Morningstar
Mt. Vernon Estate & Gardens
Mt. Washington Bike Shop
Kathryn Murphy
Museum of the Shenandoah Valley
My Office Products
NAMI
Hunter Nesbitt
John Nesbitt III
New Windsor State Bank
Newseum
Olive Garden
Jean Ottey
Outback Steakhouse
Jenny Padgett
Paintball Wholesalers Inc.
Panera Bread
Paradise Professional Pharmacy
Partnership-Healthier Carroll Co.
Robert Patchan
Valerie Peel
Matt Peeling
Peminic, Inc.
Phillips Seafood Restaurant
Patricia Pinkerton
Pizza Hut of Maryland
Terri & Shimshon Plotkin
Psychiatric Foundation, Inc.
Rainbow Dinner Theatre
Walter Ramberg
Maggie Reitz
Remomo Cafe Italia
Renew Organic Day Spa
Laura & Carlton Rhodes
Mr. & Mrs. Jeffrey Richardson
Ridge Engineering
Tonya Ringgold
River Street Sweets
Trudy Ryan
Mary Ellen Saterlie
James Schumacher
Charles Schwartz
Deborah Scoblick
Shawe & Rosenthal, LLC
Sheppard Pratt Health System Inc.
Steve Tuttle
Carol Shilling
Alfred Singer
Tim Smith
Spotlighters
Betsy Spragins
St. Andrews Christian Community Church
St. John’s Catholic Church
Elizabeth Stoddard
Daniel Symonds
Tail End Kennels
Tapas Teatro
Oleg Tarkovsky
Steven Tatro
Taylor Foundation
The Electricians
The Lacrosse Museum
The Salon at Mays Chapel
The Spa at Roop’s Mlll
Milton Toelle
Tuxedo House
US Foodservice
United Way of Central Maryland
United Way of Southeastern PA
Tom Vasold
Dottie Vinopal
WJZ-TV
Wachovia Foundation
Shaw Wilgis
Gay & Judd Williams
Robert Williams
Alfred Windesheim
Mr. & Mrs. Fred Winer
Wintergreen Resort
Woman’s Club of Westminster MD
Wooly Mammoth Theatre Co.
Pam Zappardino
. . .
While every attempt was made to list all donors, we may have inadverently missed some. We sincerely apologize and ask that you contact our Development Office so that we can correct our records, 410.453.9553 x1141.
... as well as to these.
How To DonateDonations are gratefully accepted by mail, phone, or on-line at our website. For more information, contact the Mosaic Development Office at 410-453-9553 or email [email protected].
2009 ANNUAL REPORT 9
A Journey to be Shared2009 ANNUAL REPORT
An affiliate of the Sheppard & Enoch Pratt Foundation
ADMINISTRATIVE OFFICES1925 Greenspring Drive . Timonium, MD 21093
410-453-9553
SERVICE LOCATIONSMain switchboard: 410-453-9553
1931 Greenspring Drive, Timonium
3525 Resource Drive, Randallstown
5 Bloomsbury Avenue, Catonsville
7 Bloomsbury Avenue, Catonsville
22 Bloomsbury Avenue, Catonsville
20 Winters Lane, Catonsville
Sheppard Pratt Campus, Ellicott City
Sheppard Pratt Campus, Towson
288 E. Green Street, Westminster
255 Clifton Boulevard, Westminster
1101 North Point Boulevard, Dundalk
The services and facilities of Mosaic Community Services, Inc. are operated on a nondiscriminatory basis. The policy prohibits discrimination on the basis of race, color, spirituality, gender, sexual orientation, age, national origin, disability, or any other basis proscribed by law. It applies
to the provision of services, use of facilities, granting of accommodations, and opportunity to participate in programs or activities.
www.mosaicinc.org