8/6/2019 A. History and Philosophy

1/2HISTORY 1

Our Mission

Together we strive to earn the unwavering loyalty of our customers by providing a Beverly-Hanksexperience that exceeds expectations. We measure our success by one simple criterion: our

customers enthusiastic referral of our services to others.

Our Core Values

Beverly-Hanks & Associates is a family of diverse and multi-talented individuals who share acommitment to:

Actwithintegrityinallthatwedo. Fosterpositiverelationshipsbaseduponmutualrespect,trustandopencommunication. Makeasignicantdifferenceinthecommunitiesinwhichweliveandserve.

Provideexpertcounseltoourcustomersthroughdedicationtoongoingtraining,educationand learning.

Differentiateanddistinguishourselvesbyapassionateandinnovativepursuitofexcellence. Holdourselvesaccountableforourpromisesandcommitments. Nurtureoneanotherandcreateasupportivefamilyatmosphereintheworkplace. Achievequalityandbalanceinallaspectsofourlives.

Our History

FormationofBeverlyRealtyandreviewoftheGeorgeBeverlyfamilysrealestateorganization in Asheville.

FormationofW.NealHanks&AssociatesandreviewthebackgroundofNealHanks,Sr.

1976MergeofBeverlyandHanks.

OpeningofSouthofceonHendersonvilleRoadin1981.

OpeningofHendersonvilleOfcein1985;relocationtonewfacilitiesin1989.

ExpansionofDowntownandSouthofces.

OpeningofBiltmoreParkofce.

ExpansionofHendersonville.

ExpansionofRelocationDepartmentandhiringafull-timeRelocationDirector

AcquisitionofMerrimonofce.

AcquisitionofWaynesvilleofce.

Company History & Philosophy

and Core Values

8/6/2019 A. History and Philosophy

2/2HISTORY 2

AdditionofNewHomesDivision.

ExpansionofCommercialtoNAIBHCommercial.

OpeningofLakeLureofce.

OpeningofAshevilleRealEstateStudio

OpeningofRumblingBaldofce

Structure of Management Team and their responsibilities:

NealHanks,Jr.,Owner/PresidentDebbieWilliams,VicePresident/GeneralManagerKimBurleson,DirectorofAdministrativeServicesandOperationsSharonMontague,Education&TrainingDirector

LarryZapf,DirectorofRelocationandBusinessDevelopmentDebbieWilliams,Broker-In-ChargeofDowntownOfceJuddRichardson,Broker-In-ChargeofHendersonvilleOfceFrankWarren,Broker-In-ChargeofBiltmoreParkElaineIngle,Broker-In-ChargeofMerrimonOfceMikeKorstange,Broker-In-ChargeofSouthOfceLynnWeaver,Broker-In-ChargeofLakeLureOfceRandyMoore,Broker-in-ChargeofRumblingBaldOfceDennisWhite,AccountManagerofNewHomeSalesDivision

ReviewofBeverly-HanksmarketplacepositioninAsheville,Hendersonvilleand

Waynesville.

DiscussthevariousdepartmentsofBeverly-Hanks:Residential Marketing Mortgage ServicesNewHomesDivision Relocation CardinalTitleServicesCommercial Education AgentServicesLandandAcreage

ReviewCompanyPhilosophy.

DiscussfuturegrowthofCompany.

ReviewtheAgentsRoleintheCompany.