a. history and philosophy
TRANSCRIPT
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8/6/2019 A. History and Philosophy
1/2HISTORY 1
Our Mission
Together we strive to earn the unwavering loyalty of our customers by providing a Beverly-Hanksexperience that exceeds expectations. We measure our success by one simple criterion: our
customers enthusiastic referral of our services to others.
Our Core Values
Beverly-Hanks & Associates is a family of diverse and multi-talented individuals who share acommitment to:
Actwithintegrityinallthatwedo. Fosterpositiverelationshipsbaseduponmutualrespect,trustandopencommunication. Makeasignicantdifferenceinthecommunitiesinwhichweliveandserve.
Provideexpertcounseltoourcustomersthroughdedicationtoongoingtraining,educationand learning.
Differentiateanddistinguishourselvesbyapassionateandinnovativepursuitofexcellence. Holdourselvesaccountableforourpromisesandcommitments. Nurtureoneanotherandcreateasupportivefamilyatmosphereintheworkplace. Achievequalityandbalanceinallaspectsofourlives.
Our History
FormationofBeverlyRealtyandreviewoftheGeorgeBeverlyfamilysrealestateorganization in Asheville.
FormationofW.NealHanks&AssociatesandreviewthebackgroundofNealHanks,Sr.
1976MergeofBeverlyandHanks.
OpeningofSouthofceonHendersonvilleRoadin1981.
OpeningofHendersonvilleOfcein1985;relocationtonewfacilitiesin1989.
ExpansionofDowntownandSouthofces.
OpeningofBiltmoreParkofce.
ExpansionofHendersonville.
ExpansionofRelocationDepartmentandhiringafull-timeRelocationDirector
AcquisitionofMerrimonofce.
AcquisitionofWaynesvilleofce.
Company History & Philosophy
and Core Values
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8/6/2019 A. History and Philosophy
2/2HISTORY 2
AdditionofNewHomesDivision.
ExpansionofCommercialtoNAIBHCommercial.
OpeningofLakeLureofce.
OpeningofAshevilleRealEstateStudio
OpeningofRumblingBaldofce
Structure of Management Team and their responsibilities:
NealHanks,Jr.,Owner/PresidentDebbieWilliams,VicePresident/GeneralManagerKimBurleson,DirectorofAdministrativeServicesandOperationsSharonMontague,Education&TrainingDirector
LarryZapf,DirectorofRelocationandBusinessDevelopmentDebbieWilliams,Broker-In-ChargeofDowntownOfceJuddRichardson,Broker-In-ChargeofHendersonvilleOfceFrankWarren,Broker-In-ChargeofBiltmoreParkElaineIngle,Broker-In-ChargeofMerrimonOfceMikeKorstange,Broker-In-ChargeofSouthOfceLynnWeaver,Broker-In-ChargeofLakeLureOfceRandyMoore,Broker-in-ChargeofRumblingBaldOfceDennisWhite,AccountManagerofNewHomeSalesDivision
ReviewofBeverly-HanksmarketplacepositioninAsheville,Hendersonvilleand
Waynesville.
DiscussthevariousdepartmentsofBeverly-Hanks:Residential Marketing Mortgage ServicesNewHomesDivision Relocation CardinalTitleServicesCommercial Education AgentServicesLandandAcreage
ReviewCompanyPhilosophy.
DiscussfuturegrowthofCompany.
ReviewtheAgentsRoleintheCompany.