a guide to the shell canada pension plan initial dc...

Human Resources

A GUIDE TO THE SHELL CANADA PENSION PLAN INITIAL DC AND DB/DC DUO

October 2015

A Guide to the Shell Canada Pension Plan – Initial DC and DB/DC Duo

INTRODUCTION

Each of us has a responsibility to plan and save for a financially secure retirement. The primary purpose of the Shell Canada Pension Plan (the Plan) is to provide one component of an individual’s ongoing income after retirement. It works with your personal savings and government programs to provide income after you stop working, and it is an important part of your compensation as an employee of Shell in Canada (Shell).

This guide provides a summary of two segments of the Plan – Initial Defined Contribution (Initial DC) and DB/DC Duo which is comprised of Defined Benefit II (DB II) and Defined Contribution II (DC II). It explains the pension benefits paid from these segments when you retire or if you leave Shell before you retire, and death benefits paid from the Plan to your beneficiary. In the event of any discrepancy between this information and applicable Plan documents, entitlements will be determined in accordance with the Plan documents. At any time, Shell Canada Limited (Shell Canada) may amend any provision of, or entirely discontinue, any plan, program, policy, or procedure.

Protecting Your Privacy

Shell Canada is committed to protecting your personal information. We collect personal information about you and your dependents for the purpose of providing and administering the group benefits plans. We may share your personal information with third parties, as necessary, to determine eligibility for coverage and to administer the group benefits. Where third parties are located in jurisdictions outside of Canada they are required to protect the confidentiality of your personal information in a manner that is consistent with Canadian privacy laws and our privacy policy and requirements. Information respecting individual claims is held by Shell Canada’s plan administrators and is not accessible by Shell Canada.

Read our Privacy Policy on HR Online. If you have any questions about our privacy practices, contact our Privacy Officer at [email protected].

A Guide to the Shell Canada Pension Plan – Initial DC and DB/DC Duo 1

TABLE OF CONTENTS

PLAN PARTICIPATION ...............................................................................................................2

INITIAL DC ...............................................................................................................................3 Contributions ......................................................................................................................3 Investment Choices ..............................................................................................................4

DB/DC DUO .............................................................................................................................6 Contributions ......................................................................................................................6

AT RETIREMENT ........................................................................................................................7 When You Can Retire ..........................................................................................................7 Retirement Income from DC (Initial DC and/or DC II) ..................................................................7 Retirement Income from DB II .................................................................................................7

IF YOU LEAVE SHELL BEFORE YOU RETIRE ...................................................................................8 From DC (Initial DC and/or DC II) ..........................................................................................8 From DB II .........................................................................................................................8

IF YOU DIE BEFORE YOU RETIRE .................................................................................................9 If You Have a Spouse ..........................................................................................................9 If You Do Not Have a Spouse ...............................................................................................9

DEATH BENEFITS AFTER YOU RETIRE .........................................................................................10 From DC (Initial DC and/or DC II) ........................................................................................10 From DB II .......................................................................................................................10

EMPLOYEE RIGHTS AND RESPONSIBILITIES ............................................................................... 11 Your Rights as a Member of the Plan ..................................................................................... 11 Your Responsibilities as a Member of the Plan ......................................................................... 11

DEFINITION OF SPOUSE .......................................................................................................... 12 Alberta ........................................................................................................................... 12 British Columbia ............................................................................................................... 12 Manitoba ........................................................................................................................ 12 New Brunswick ................................................................................................................ 12 Nova Scotia or Prince Edward Island .................................................................................... 13 Ontario ........................................................................................................................... 13 Quebec .......................................................................................................................... 13 Saskatchewan .................................................................................................................. 13

2 A Guide to the Shell Canada Pension Plan – Initial DC and DB/DC Duo

PLAN PARTICIPATION

Regular employees are eligible to join the Shell Canada Pension Plan (the Plan) on date of hire or when the employee begins coverage under Shell Canada Limited’s (Shell Canada) terms and conditions of employment.

Temporary employees are eligible to join the Plan after two consecutive calendar years of service (one year for Quebec employees) with Shell when in each of those years you have:n A Shell income of 25% or more of the Year’s Maximum Pensionable Earnings, orn Worked at least 700 hours.

There are two segments of the Plan for members who join on or after January 1, 2007:n Initial Defined Contribution (Initial DC) – for employees with less than 10 years of recognized

continuous service1, or whose age plus years of recognized continuous service is less than 50.n DB/DC Duo – for employees with 10 years of recognized continuous service or more, or whose

age plus years of recognized continuous service equals 50 or more. DB/DC Duo is comprised of Defined Benefit II (DB II) and Defined Contribution II (DC II).

If you participate in Initial DC when you first join the Plan, you switch to DB/DC Duo automatically on the earlier of:n January 1 of the year in which you will reach 10 years of recognized continuous service with Shell, orn January 1 following the date when your age plus years of recognized continuous service equals 50.

1 Continuous service is used to determine eligibility for early retirement, termination benefits, and other features such as Plan segment eligibility. Continuous service includes some, but not all, leaves of absence and breaks in service as outlined in the Plan documents.

Continuous service includes:n Recognized prior continuous service with the following affiliated or acquired companies in Canada:

– Coral Cibola Canada Inc. – Cansolv Technologies Inc.– Criterion Catalysts & Technologies Canada Inc.– Pennzoil-Quaker State Canada Incorporated– Shell Canada Services Limited– Shell Chemicals Canada Ltd.– Shell Chemicals Americas Inc.– Shell Energy North America (Canada) Inc.

n Periods of continuous service on foreign assignment during which you continued to accrue credited service under the Plan. n Recognized prior continuous service with an affiliated Royal Dutch Shell company. n Service with Montell Canada Inc. and Basell Canada Inc. if you were an employee of Shell Canada immediately before becoming

an employee of Montell Canada Inc. on August 1 1999 and returned with continuous service to Shell Canada on August 1, 2008.


INITIAL DC

2 Pensionable earnings includes base pay and shift differential for base hours worked. It excludes overtime pay, special bonuses, allowances, Performance Bonus and Hourly Bonus Program, or any other extra earnings.

Initial DC is a defined contribution pension. This means your benefit at retirement is based on the balance in your DC account at that time.

Contributions Shell contributes 6% of your pensionable earnings2 to a DC account in your name.

You are not required to contribute to Initial DC; however, you may contribute up to 4% of your pensionable earnings. Shell matches your contributions as follows:

If You Contribute Shell Contributes

0% 6% 1% 7% 2% 8% 3% 9% 4% 10%

When you join the Plan, your contribution percentage is automatically set at 4% of pensionable earnings so you get the maximum Shell contribution. You may change this contribution percentage through the Shell Benefits Centre at any time.

You are responsible for directing the investment of your contributions and Shell’s contributions. Your contributions are made by semi-monthly payroll deduction.

Tax DeductibilityYour contributions are tax-deductible. Your taxable income is reduced each pay period by the amount of your contributions. Shell’s contributions are not taxable to you.

Maximum ContributionsThe Canada Revenue Agency (CRA) limits contributions to a defined contribution pension plan each year to 18% of your earned income to an annual maximum ($25,370 in 2015). If your contributions plus Shell’s contributions reach the maximum in a year, your contributions stop and the remainder of Shell’s contributions for the year are paid to you as a taxable cash payment each pay.


INITIAL DC continued

Investment ChoicesYou are responsible for making investment decisions for contributions to your DC account.

FundsYou have a choice of the following investment funds offered through Sun Life Financial and you may invest in any number of these funds.

The investment choices you make have a significant impact on the amount that accumulates in your DC account – ultimately affecting the amount of income you have in retirement. Take the time to learn as much as possible about your investment choices so you can make the best decisions for your circumstances.

Until you make investment choices, your contributions, if any, and Shell’s contributions are invested in the Retirement Target Date Portfolio with the target (maturity date) closet to but not later than your 65th birthday. This fund may, or may not, be the most appropriate investment for your circumstances.

Fund DetailsFor the latest fund information:n Access Sun Life Financial Plan Member Services Website at www.mysunlife.ca. Sign in using the generic

Access ID 03759 and Password 259664, orn You may also call Sun Life Financial toll-free at 1-866-203-4526 (1-800-9876-5470 if you’re outside

Canada and the U.S.) from 6 a.m. to 6 p.m. Mountain Time.

Fees and ExpensesThe fees and expenses include:n Fund Management Fees

Investment Management Fees – These fees cover the professional services of the Investment Fund Managers to select the underlying fund’s investments and build the fund’s portfolio. Fund Operating Expenses − These fees cover the daily operating expenses and on-going costs of the Investment Fund Managers such as buying and selling securities, auditing, legal and custodial fees, taxes, interest charges, etc.

n Segregated Fund Expenses − These expenses cover the cost of investment-related services of Sun Life Financial such as performing fund valuations, fund reconciliations and fund account values.

INVESTMENT FUND FUND TYPE FUND MANAGEMENT DEGREE OF RISK

Aurion Money Market Segregated Fund Money Market Active Low

Aurion Multi-Manager Active Bond Segregated Fund Bond Active Low Moderate

BlackRock (BLK) Universe Bond Index Segregated Fund Bond Passive Low Moderate

Aurion Multi-Manager Active Canadian Equity Segregated Fund Canadian Equity Active Moderate High

BLK S&P/TSX Composite Index Segregated Fund Canadian Equity Passive Moderate High

BLK U.S. Equity Index Segregated Fund (Registered) U.S. Equity Passive Moderate High

BLK EAFE Equity Index Segregated Fund International Equity Passive Moderate High

Aurion Multi-Manager Active Global Equity Segregated Fund Global Equity Active Moderate High

BLK Global Equity Index Segregated Fund Global Equity Passive Moderate High

Retirement Target Date Portfolios Lifecycle Active Low to Moderate High depending on target date


INITIAL DC continued

Fund Management Fees and Segregated Fund Expenses are subject to the Goods and Services Tax (GST) and the Harmonized Sales Tax (HST) in British Columbia, New Brunswick, Nova Scotia, Newfoundland and Labrador and Ontario.

The Investment Management Fees are collected monthly through an expense transaction from your DC account. The fees, calculated as a percentage of your holdings, are charged on the first business day of each month for the prior month’s cost. The Fund Operating and Segregated Fund Expenses are reflected in the daily unit value.

The 2% Short Term Trading FeeShort term trading is the practice of making multiple buying and selling transactions in an attempt to time market trends and increase returns.

Short term trading within a defined contribution pension plan affects all investors in the fund and can lead to a negative impact on performance.

Sun Life Financial charges a short term trading fee of 2% if a DC participant transfer money into a fund and then transfers money out of the same fund within 30 days. The fee is 2% of the lesser of:n The amount transferred out, orn The amount transferred in within 30 calendar days.

The fee does not apply to transfers in and out of the Money Market fund or to contributions or withdrawals.

Account InformationNew joiners will receive a welcome letter from Sun Life Financial approximately two to four weeks after your date of hire. The letter will contain an Access ID, Password and instructions on activating your Sun Life Financial account.

The Sun Life Financial Plan Member Services website provides current DC account information, fund information, newsletters and booklets. You may also use your account to perform investment transactions. Before you receive your Sun Life Financial welcome letter, you can sign in to view fund information using the generic Access ID 03759 and Password 259664.

Contact the Sun Life Financial Customer Care Centre: n Toll-free at 1-866-203-4526 (1-800-9876-5470 if you’re outside Canada) 6 a.m. to 6 p.m. Mountain Time

any business day, orn Go to the Sun Life Financial Member Services website

To access the Sun Life Financial Member Services website: n Go to www.mysunlife.can Enter your Access IDn Enter your Passwordn Select Sign In

Sun Life Financial Member Services websitewww.mysunlife.ca


DB/DC DUO

DB/DC Duo is made up of two parts:n Defined Benefit II (DB II), andn Defined Contribution II (DC II).

DB II is a 1.75% defined benefit pension. This means your pension payments are based on a formula that provides an annual pension of 1.75% of your three-year final average earnings for each year of credited service while you are a participant in DB II.

DC II is a defined contribution pension. This means your benefit at retirement is based on the balance in your DC account at that time.

ContributionsShell’s ContributionsDB II: Shell contributes the full amount required to pay for your DB II pension formula. Shell’s contribution rate varies over time depending on factors such as the investment earnings/losses of the Shell Canada Pension Trust, the members’ earnings, members’ ages, and other economic and demographic factors.

Changes in Shell’s contribution rate do not affect your DB II pension because your pension is based on a formula that reflects your final average earnings and years of credited service while you are a member in DB II.

DC II: Shell contributes 4% of your pensionable earnings to a DC account in your name.

You are responsible for directing the investment of Shell’s contributions. You have the same choice of investment funds with the same management fees as members in Initial DC. See Investment Choices in the Initial DC section of this guide for more information.

Your ContributionsYou are neither required nor permitted to make contributions to DB/DC Duo.


AT RETIREMENT

When You Can RetireYou may retire from Shell and receive your DB II pension and your DC account balance as early as:n Age 55 with two years of recognized continuous service or more, orn At any age if you have 35 years of recognized continuous service or more.

Retirement Income from DC (Initial DC and/or DC II)The balance in your DC account – contributions plus investment earnings/losses – must be used to provide lifetime retirement income. You must transfer the balance in your DC account into one of the locked-in financial vehicles approved by pension legislation in your province of employment. Your transfer options may include:n A Locked-in Retirement Account (LIRA), orn Another registered retirement plan if that plan approves the transfer.

Retirement Income from DB IIWhen you retire, your pension from DB II is paid in monthly installments for your lifetime and, if you have a spouse at retirement, for your spouse’s lifetime if you die first.

DB II Pension FormulaThe formula used to calculate your annual pension from DB II is:

1.75% x FAE(3) x Years of Credited Service while you participate in DB/DC Duo

FAE(3) – three-year final average earnings. This is the average of your pensionable earnings3 over the 36 consecutive months (three years) during the last 10 years of your employment with Shell in which your earnings were highest.

If you retire from active service, you may be eligible for post-retirement cost of living adjustments provided by Shell on a discretionary basis. Cost of living adjustments are not guaranteed, but the ability of the Plan’s assets to provide any cost of living adjustments and other economic conditions such as the overall rate of inflation are assessed each year.

Non-Discounted DB II PensionYour pension formula is not discounted if you retire:n On or after age 62, orn At any age if you have 35 years of recognized continuous service or more.

DB II Early Retirement DiscountIf you retire before you are eligible to receive a non-discounted pension, your pension is discounted by:n 6% for each year (0.5% for each month)

between ages 55 and 59 that your pension starts before the date you reach age 59, plus

n 3% for each year (0.25% for each month) between ages 59 and 62 that your pension starts before the date you reach age 62.

The chart on the right provides the DB II discount amount based on your age:

3 Pensionable earnings include base pay and shift differential for base hours worked. It excludes overtime pay, special bonuses, allowances, Performance Bonus and Hourly Bonus Program, or any other extra earnings.

If You Are Age DB II Discount For Each Year

55 33% 56 27% 57 21% 58 15% 59 9% 60 6% 61 3% 62 0%


IF YOU LEAVE SHELL BEFORE YOU RETIRE

If you leave Shell before you are eligible to retire, you are entitled to the value of the DB II pension you have earned and the balance in your DC account – contributions plus investment earnings/losses.

From DC (Initial DC and/or DC II)You are entitled to the balance in your DC account – contributions plus investment earnings/losses.

If you have two years of continuous service or more or are employed in Quebec, you must use the balance in your DC account to provide retirement income. You must transfer the balance in your DC account into one of the locked-in financial vehicles approved by pension legislation in your province of employment. Your transfer options may include:n A Locked-in Retirement Account (LIRA), orn Another registered pension plan if that plan approves the transfer.

If you have less than two years of continuous service and are employed outside Quebec, you may:n Receive your pension value as a taxable cash payment, n Transfer it to a Registered Retirement Savings Plan (RRSP), or n Transfer it to another registered retirement plan if that plan accepts the transfer.

From DB IIYou are entitled to the value of the DB II pension you have earned. You may receive it in one of two ways:

1. A deferred pensionYou may leave your DB II pension formula in the Plan and receive:n A non-discounted pension starting at age 62, orn A reduced pension starting as early as age 55.

Deferred pensions are not eligible for discretionary post-retirement cost-of-living adjustments.

2. Transfer the value of your DB II pension out of the PlanInstead of receiving a deferred pension, you may transfer the value of the deferred pension out of the Plan.

If you have two years of recognized continuous service or more, or you are employed in Quebec, you must transfer the value of your DB II pension into one of the locked-in financial vehicles approved by pension legislation in your province of employment up to the Canada Revenue Agency (CRA) maximum transfer limit. The CRA maximum transfer limit is determined based on the value of your DB II pension limited to the CRA maximum pension, and a prescribed table of age related factors at the date of payment. You will receive the amount above the CRA maximum transfer limit as a taxable cash payment. Your transfer options may include:n A Locked-in Retirement Account (LIRA), orn Another registered pension plan if that plan approves the transfer

If you have less than two years of recognized continuous service and you are employed outside Quebec, you may:n Receive the value of your DB II pension as a taxable cash payment, orn Transfer the value of your DB II pension to a Registered Retirement Savings Plan (RRSP).

Small AmountIf your pension value is a small amount as defined by provincial pension legislation you receive it as a taxable cash payment or transfer to an RRSP.


IF YOU DIE BEFORE YOU RETIRE

The death benefit from the Plan includes:n The value of your earned DB II pension, plusn Your DC account balance (Initial DC/DC II contributions plus investment earnings/losses).

If You Have a SpouseLegislation requires that any death benefit from the Plan be paid to your spouse regardless of your beneficiary appointment. If you live in Alberta, British Columbia, Ontario, Quebec or Saskatchewan, legislation permits your spouse to sign a waiver of this right.

Your spouse is entitled to a taxable cash payment or a transfer to a RRSP if:n You were employed in Ontario, Quebec, New Brunswick, Newfoundland, Nova Scotia, Prince Edward

Island, Saskatchewan, orn You were a participant in the Plan for less than two years when you died, orn The death benefit is a small amount as defined by provincial pension legislation.

Otherwise, your spouse must transfer the value of your death benefit into a locked-in financial vehicle approved by pension legislation.

If You Do Not Have a Spouse The death benefit is paid to your beneficiary or estate as a taxable cash payment when you die.


DEATH BENEFITS AFTER YOU RETIRE

From DC (Initial DC and/or DC II)When you retire and transfer your DC account balance into a locked-in financial vehicle approved by pension legislation, the death benefit paid to your spouse or your beneficiary is determined by the terms of the financial vehicle you choose at retirement.

From DB IIYour DB II pension is paid for your lifetime. If you have a spouse at retirement, pension legislation requires that a portion of your pension continues to your spouse for his or her lifetime if you die first (a joint and survivor pension).

If You Have a Spouse at RetirementYou receive a Joint and Survivor 60% Pension. You have the option to purchase a 10-year guarantee of this pension.

Joint and Survivor 60% Pension – If you die first, your spouse continues to receive monthly pension payments from DB II for life equal to 60% of your monthly pension. Discretionary cost-of-living adjustments apply to your spouse’s pension if you retire from active service.

Joint and Survivor 60% Pension with a 10 Year Guarantee – You may purchase a 10-year guarantee for your Joint and Survivor 60% Pension. Your monthly pension payments are reduced to pay for the guarantee.

If you die before 10 years of payments are made, 100% of your monthly pension continues to your spouse, provided your spouse survives you, for the remainder of the 10-year guarantee period. After that, 60% of your monthly payments continue to your spouse for his or her lifetime.

If your spouse dies:n Before you, your beneficiary or estate receives the value of the remaining guaranteed payments.n After you, but before 10 years of payments are made, his or her estate receives the value of the remaining

guaranteed payments.

If You Do Not Have a Spouse at RetirementYou receive a lifetime pension with a 10-year guarantee.

If you die before 10 years of payments are made, your beneficiary or estate receives the value of the remaining payments.


EMPLOYEE RIGHTS AND RESPONSIBILITIES

Your Rights as a Member of the PlanAs a participant in Initial DC or DB/DC Duo, you have the right to access information about the nature and features of those segments.

Shell Canada and Sun Life Financial provide as much information as possible to help you understand the Plan, your choices and your investment options.

Your Responsibilities as a Member of the PlanIt is your responsibility to use these sources of information to inform yourself so that you can make appropriate decisions for your circumstances. Your decisions affect the amount of money that accumulates in your DC account and, ultimately, the amount of income you will receive from the Plan at retirement.

You are responsible for:n Informing yourself about the provisions of the DC segments of the Plan, and the information and tools

available to you. Information and tools provided to all employees include:– Financial Seminars 1. Financial Basics: For the Beginner. 2. Investment Planning: Growing Your Money. 3. Retirement Planning: Pensions, Taxes and Estate Planning. 4. Retirement Readiness: Preparing for Life After Work– HR Online – contains information on all segments of the Plan.– Pension Model – provides information on your current pension status as well as future pension

and termination benefit estimates.– Shell Benefits Centre – provides information on your current pension participation. – Retirement Assessment – offered to all employees who are approaching retirement.– Sun Life Financial’s Plan Member Services website – provides current account information,

newsletters and financial planning resources.n Researching and reviewing the available investment options to help you make informed decisions.n Obtaining independent investment advice from a qualified individual.n Allocating the contributions among the available investment options (your decisions affect the amount

of money that accumulates in your account).n Understanding your risk tolerance and the potential volatility of your investments.n Defining, monitoring and revising your investment strategy from time to time.n Maintaining your beneficiary designations.


The definition of Spouse for the purposes of the Plan administration is governed by provincial legislation. The qualifying conditions are assessed at the relevant time.

AlbertaIn Alberta, a spouse is a person who is married to and has not been living separate and apart from the member for three or more consecutive years. If there is no such person, a spouse is a person, immediately preceding the relevant time, who has lived with the member in a marriage-like relationship a. for a continuous period of at least one year; orb. of some permanence, if there is a child of the relationship by birth or adoption.

British ColumbiaIn British Columbia, a spouse is a person who is married to and has not been living separate and apart from the member for two or more consecutive years. If there is no such person, a spouse is a person who has lived with the member in a marriage-like relationship for the immediately preceding one-year period.

ManitobaIn Manitoba, a spouse is a person who is married to and is not living separate and apart from the member. If there is no such person, a spouse is a person who a. is married to the member; b. has registered a common-law relationship under Section 13.1 of the Vital Statistics Act (Manitoba) with

the member; orc. is not married to the member and has lived with the member in a conjugal relationship that remains extant

at the relevant time for at least one year if neither of them is married, or for at least three years if one or both of them are married.

New BrunswickIn New Brunswick, a spouse means either of two persons who a. are married to each other; b. are married to each other by a marriage that is voidable and has not been avoided by a declaration

of nullity; orc. have gone through a form of marriage with each other in good faith that is void and have cohabited

within the preceding year (conjoint).

DEFINITION OF A SPOUSE


DEFINITION OF A SPOUSE continued

Nova Scotia or Prince Edward IslandIn Nova Scotia or Prince Edward Island, a spouse is a person who is married to and is not living separate and apart from the member. If there is no such person, a spouse is a person whoa. is married to such member; b. is married to such member by a marriage that is voidable and has not been voided by a declaration

of nullity; c. has gone through a form of marriage with such Member in good faith that is void and has lived with

such member within the preceding year; d. in the case of a member employed in Nova Scotia, has registered a domestic partnership with such

member under the Vital Statistics Act (Nova Scotia); ore. not being married to such member, and neither such person nor such member being married to another

person, is living together with such member in a conjugal relationship and has done so for one year.

OntarioIn Ontario, a spouse is a person who is married to and is not living separate and apart from the member. If there is no such person, a spouse is a person who is not married to such member and is living together with such member in a conjugal relationship, and has been so living with such member continuously for a period of not less than one year, or in a relationship of some permanence, if such member and such person are the natural or adoptive parents of a child, both as defined in the Family Law Act (Ontario).

QuebecIn Quebec, a spouse is a person who is married to the member and is not legally separated from bed and board. If there is no such person, a spouse is a person whoa. is party to a civil union with such member; orb. is living in a conjugal relationship with a member who is neither legally married nor party to a civil union,

and has been so cohabiting for a period of not less than three years, or for a period of not less than one year if at least one child is born, or to be born, of their union; or they have adopted, jointly, at least one child; or one of them has adopted at least one child who is the child of the other.

SaskatchewanIn Saskatchewan, a spouse is a person who is married to and is not living separate and apart from the member. If there is no such person, a spouse is a person whoa. is married to such member; orb. if such member is not married, has been cohabiting continuously with such member in a conjugal

relationship for at least one year.

Shell Benefits Centre

n Toll-free at 1-877-550-3539 (1-416-390-2633 if you’re outside Canada and the U.S.) from 6 a.m. to 6 p.m. Mountain Time, orn Go to www.mybenefitcentre.com/Shell and use the message centre.

This summary communicates part of the policies, plans, programs and procedures that govern the Shell employment relationship in Canada and by which employees must abide. In the event of any discrepancy between information in this document and applicable Shell plan documents, entitlements will be determined in accordance with the plan documents. At any time, Shell may amend any provision of, or entirely discontinue, any plan, program, policy, or procedure.

2015/10 V22.0

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