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A guide to our Products and Services

Strategic Service Partners

SM

SERVICE AROUND THE WORLDWelcome to the 2013 guide to the Lockton suite of products and services. The world of risk becomes ever more complex, each and every year. Through this Guide, our goal is to help you find solutions to your needs, from the extensive resources available throughout Lockton.

We are proud of the reputation we have established for developing ‘state of the art’ risk and insurance programmes and delivering on our promises for all our clients. Our Associates, worldwide, stand ready to meet and exceed your expectations utilising our specialist local services and global knowledge. Thank you for taking time to learn more about our business. We look forward to working with you. Mike HammondCEO, Lockton International

Lockton employs more than 4,450 employees and delivers insurance, benefits and risk management services throughout the world to businesses of all sizes, as well as individual clients. From its founding in 1966 in Kansas City, Missouri, Lockton has attracted entrepreneurial professionals who have driven its growth to become the largest privately held broker in the world.

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Strategic Service Partners

SM

SERVICE AROUND THE WORLD

A GuIdE TO Our PrOduCTS And SErvICES

Commenced operations in 1966

Corporate Headquarters Kansas City, MO, uSA

International Headquarters London, England, uK

60 owned offices in 17 countries, with over 4,450 Associates

north America, Europe , Middle East, Asia Pacific, Latin America

Group revenue $915million

Lockton Companies LLP revenue $241million

15,000 clients $17+billion Premium placed

Private Ownership = 90% reinvestment Over 10% annual organic growth since 2000

Largest Global Independently owned Broker 95% Client retention rate

Chairman david Lockton

Group Chief Executive John Lumelleuau

Group Chief Operating Officer Glenn Spencer

Lockton Companies LLP CEO Mike Hammond

Lockton is the largest independent privately owned insurance broker, with expanding reinsurance operation.

SM

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table of contents - Lockton Service Proposal 01-02 - Lockton Global 03-04 - - - Professions, Cyber and Healthcare 05-22 - Aviation 23-26 - Cargo & Logistics 27-30 - Claims 31-34 - Contingency 35-38- Energy 39-42 - Employee Benefits 43-46- Financial Risks 47-50 - Fine Art & Specie 51-54 - Global Casualty 55-58 - Global Property & Terrorism 59-62 - Kidnap & ransom 63-66 - Lockton Re 67-70 - Marine Hull 71-74- Political And Credit 75-78- Private Clients 79-82 - real Estate And Construction 83-88 - risk Services 89-92- Sports 93-95- Motorsports 96-99- Accident And Health 100-103 - Lockton Companies Australia Pty Ltd 106-109- Middle East and north Africa – LM and LIB 110-115 - Norway 116-117


locKton seRVIce PRoPosal

Our clients are at the heart of our business model, not our shareholders. Our company has been built around its incredibly strong service culture. It is this culture, and our ability to invest for the longer term, which helps us to achieve client retention rates of over 95%, against an industry average of 85%, and Associate retention rates at a similar level.

We never promote our teams away from clients, ensuring you have a stable, highly motivated and experienced team working for you. Our approach is to tailor our service delivery to fit our clients’ individual needs, rather than forcing you to fit in with pre-designed, inflexible, traditional structures.

Our commitment to client service remains our number one priority and our characteristics of being nimble, responsive and innovative is evidenced by our market-leading client and staff retention rates. Lockton focuses on attracting and retaining talented insurance professionals who deliver extraordinary service and results for our clients.

the locKton busIness ModelThe Lockton difference is achieved through a unique business model and service culture.

Within Lockton there is no more senior position than that of managing a client relationship.

All administration and running of the framework of our business is the responsibility of a Chief Operating Officer and

support team. This allows our Partners, client service & broking teams to enjoy high levels of stability and continuity,

whilst being free to dedicate themselves to and focus upon the needs of our clients.

Partners• Relationship

• Strategy

• Delivery

client service• Sole focus on service

delivery

• No other business

distractions

business administration• Reducing burden on the

client team

• Business process

• Efficiencies

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Our service strategy for all multinational clients is driven by an over-riding objective: to provide

the highest quality and most consistent service on a global basis. Across Lockton, we currently

have more than 500 global clients, managed in over 100 countries worldwide. Handling the

international needs of our clients is part of the day-to-day business within Lockton.

Lockton is now the world’s largest independent, privately owned global insurance broker with over

4,450 professionals working throughout north America, Europe, Latin America and Asia.

In 2012, Lockton formed a new limited liability partnership, “Lockton Global LLP” and we invited

29 other independent, privately owned insurance brokers to become legal Partners in Lockton

Global LLP, to provide international service for our clients, in those territories where Lockton is

not represented.

The majority of our Partner Brokers have worked with Lockton and our international clients for

over 15 years and are typically the larger independent brokers in their respective territories, each

resourced to provide a full array of risk management and consultancy services with the necessary

influence in their local marketplace.

Lockton Global therefore gives Lockton the ability to service clients in over 100 countries.

The Partners have all agreed to work to Lockton’s client service guidelines to ensure we have

consistent levels of service and performance worldwide. The relationship with our Partners

works both ways: we service our Partners’ accounts and they service our accounts, its

mutually beneficial.

“by acting in Partnership, we deal with each other because we want to, not because we have to. each client becomes our own.”

For details about our international service proposition and our worldwide

representation please contact Mike Goudime at [email protected]

Direct Telephone: +44 (0) 207 933 2679


locKton Global

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The Lockton International Professions division now incorporates over 50 Partners and Associates dedicated to servicing the needs of their clients, and placing over $250m of premium into the Global insurance market.

The client base is very diversified both in industry and Geography. With regard to Professional Liability coverage the clients include Architects and Engineers, Law firms, Surveyors, Accountants, Independent Financial Advisors, Insurance Brokers, and other Professional Service firms. The Cyber clients include industries such as Technology, Entertainment, Financial Services, retail and Healthcare. Within Healthcare, solutions have been provided for individual practitioners, clinics, assisted living facilities, large acute care hospitals and multinational care homes.

Specialists within the division provide proactive advice to our clients that manage their exposure’s within their business with flexible, unique solutions.


ProfessionsPrOFESSIOnS, CyBEr & HEALTHCArE

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This level of understanding allows us to

anticipate and implement risk transfer

and risk management strategies, which

will best serve our clients, including

insurance protection and representation

which:

• Is responsive to their business,

geographical and regulatory

environment

• Affords local expertise wherever they

are in the world

• Positively differentiates them within

their peer group

• rewards their risk management

investment and ensures that it is

reflected in the premiums they pay.

Our depth of experience extends to

having worked on or currently

representing 50% of the Top 20 Enr

design firms and 50% of the

Engineering Top 25 nCE100 Firms. Also,

we are privileged to act for more than

1,500 architectural, engineering and

construction clients, including some of

the largest and most iconic EPC and

architectural firms in the world.

PRoducts

Clients look to us for help, support and

advice on a range of broader issues they

face, which may include:

• Owner/Contractor controlled

Insurance Programmes

• Introducing and building

relationships with the right insurer

partner’s

• Large self insured retention and

collateral analysis

• In-depth contract reviews

• Customised insurance and risk

control services for specific projects

or ventures

• Environmental/pollution expertise

• Highly experienced actuarial resource

• Insurance captive advisory service

• Benchmarking of experience and

policy limits.

• Global Compliance

• Bespoke Coverage.

understanding our clients’ business is at the forefront of our commitment to service. This, coupled with our unrivalled global market relationships enable us to make the risk assessment and risk transfer process trouble free and transparent.

Our sole focus is to deliver tangible business results that our clients can feel and measure – it’s what we are all about.

To achieve this we are a strategic partner to our clients’ businesses. We have invested in a team of people who understand the design and construction industry, who can anticipate and respond to the needs of sophisticated global clients and, most importantly, we invest the time to get to know our clients and their business.

We understand that every enterprise operates within a unique set of circumstances and confronts its own challenges. We continuously invest the time and resources to engage with our clients, listen to their concerns, help them to challenge their risk assumptions, identify and evaluate emerging risks. Our proactive approach ensures that we have a thorough understanding of our clients’ business values, what differentiates them from their peers within the design and construction profession, their history and aspirations. We appreciate the complex relationships and tensions that can exist between our clients, their principals and contractors and we help our clients to foster long term relationships with insurers, which can prove invaluable when negotiating contracts and the scope of insurance coverage.


architects & engineersArCHITECTS & EnGInEErS

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Law firms and their practicing partners face complex risk management issues in a profession which is continually challenged by the evolving needs of their clients, the global economy and regulatory environments in which they operate. As these challenges develop, so our law firm clients demand a strategic risk advisor who understands the inherent and emerging risks within their profession and who can provide the expertise and global presence to offer them innovative thinking and solutions.

We are privileged to act for more than 1,400 individual law firms, including 26 of the top 100 law firms in the UK (including 10 of the top 50 and 2 of the top 25).Our depth of experience translates into us having represented over 25 of the top uS AM Law 100, the Hong Kong Law Society and the Law Society of Singapore.

The continuing partnerships we have forged with these clients have been made possible because they recognise and value our collaborative approach, our geographical reach, knowledge of the profession and capacity to provide resourceful risk management and risk transfer solutions.

We pride ourselves on our ability to offer efficient transactional capabilities. These include advice regarding appropriate insurer partners, fostering client - insurer relationships, advice regarding cost efficient, creative insurance programme structures, advocating on behalf of our clients for ‘best in class’ policy terms and conditions and contentious claims matters.


Clients look to us for help, support and advice on a range of broader issues they face:

• Practice risk reviews• Benchmarking of claims experience and policy limits• Self-insured retention analysis• network/vicarious liability solutions• Asset protection for partners and dependants• Merger & acquisition due diligence• Privacy liability• data & network security liability• Highly experienced actuarial resource • Insurance captive advisory service• risk management & Loss Prevention.

What This Means To youWith an experienced team of specialists, we offer our clients a partner with an enviable depth of understanding and expertise within the risk management and insurance broking arena for law firms.

law firmsLAW FIrMS

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Whilst Professional Liability has become a mainstream commercial insurance product and in some instances may be classed as a ‘commodity’ purchase we, at Lockton International, maintain that professional commercial buyers of this coverage require specialists in the sector and for this reason we have a team that act’s exclusively for the Independent Financial Advisors and Insurance Broking communities.

The markets for this sector are also specialized, and this particular line of coverage faces unique challenges, so focusing expertise within this arena produces tailored products and results for our clients, which range from sole practitioners, to large national networks and firms.


ProfessionsIndEPEndEnT FInAnCIAL AdvISOrS/InSurAnCE BrOKErS

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e J hentenaar - PartnerT: +44 (0)20 933 2536

E: [email protected]

carl Moore - Partner T: +44 (0)20 933 2198


Robbie Graham - senior Vice President T: +44 (0)20 933 2998


steve davey - senior Vice President T: +44 (0)20 933 2667


neville Miles - PartnerT: +44 (0)20 933 2068


Kevin culliney - PartnerT: +44 (0) 207 933 2692


brett Warburton-smith - PartnerT: +44 (0)20 7933 2242

[email protected]

brian boehmer - PartnerT: +44 (0)20 933 2083


simon fenn - PartnerT: +44 (0)20 933 2328


shane bailey - senior Vice PresidentT: +44 (0) 207 933 2873


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Key contacts

We provide risk transfer solutions across a range of areas but specialise

in the following:

technology and telecommunications For companies engaged in technology/telecom products, services, and solutions, our

role is to provide creative and customised insurance programmes that are tailored to

the risks, products, and services of the specific client, which may include a variety of

miscellaneous services as well. Very importantly, the programmes must reflect the

contractual challenges the client faces, as well as security, IP, and

media risks.

Intellectual PropertyWe also have considerable expertise in insurance for intellectual property infringement

and enforcement, including patents and uniquely first party contingency risks

related to IP.

MediaWe also handle small to large media risks, including movie studios, publishers, and

on-line advertising/marketing.

cyberThe heart of any organisation is its computer network and IT services. Confidential

corporate data, personally identifiable information financial or medical information on

employees, customers and business.

Privacy and security is a major growing area of risk from a reputational, legal and

regulatory perspective including exposure to class actions, mandatory notification of

the affected individuals in some countries, regulatory investigations, and fines/

penalties. Credit cards have become a particular exposure for many industries given

PCI dSS credit card industry standards.

All companies face technology-related risks such as network interruption caused by

operational mistakes or computer attacks. We specialise in understanding IT related

operational risks to our client’s critical infrastructure or revenue producing functions.

CYBERCyBEr


Whether you are an emerging or a larger, more established international company, we have the experience to understand the commercial realities you face - and are able to create specialised policy wordings to accurately reflect your needs.

Our clients span a wide range of industries including technology, entertainment, financial services, retail, and healthcare, as every business sector has changed significantly through the growth of the Internet and network-based technologies.

Our strong ties with the London market, as well as relationships with international insurers, mean that we are able to use our connections to the best advantage of our clients. Besides having access to the best market wordings, we have developed specialised wordings for cyber liability and first party cyber protection on line slips through the London marketplace, including a unique coverage for reputational harm from a third party data breach.

PRoducts

We provide experience, advice, and insurance solutions for:

• Technology, media, telecom, business process outsourcing, and other blended tech/

miscellaneous professional liability

• First party risks, such as network protection, cyber extortion, contingency risks of

off-shoring, and reputational harm

• Cyber liability (security and privacy liability)

• Intellectual property infringement

• risk management services and support including gap analysis, contract

review, vendor risk management, and security breach incident

response planning.

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Key contacts

ben beeson - PartnerT: +44 (0) 20 7933 2857


emily freeman - senior Vice PresidentT: +44 (0) 20 7933 2224


Phil Mayes - senior Vice PresidentT: + 44 (0) 20 7933 2556

[email protected]


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At Lockton our aim is to provide clients with a healthcare team that understands the complete healthcare market place. Through our ability to benchmark pricing we are able to secure best possible value for our clients, exceed our clients’ expectations and deliver outstanding customer service. From individual practitioners, small clinics and assisted living facilities to large acute care hospitals and multinational care homes, our team have experience in the complete spectrum of healthcare and healthcare associated risks on a global basis.

We have combined our expertise within the insurance market with our experience in the healthcare sector to build an in depth understanding of the risk issues facing healthcare clients and how we can develop risk and insurance products to meet these demands and needs.

We provide a unique range of integrated risk management services and advice where it influences and improves insurance placement on behalf of our clients. We are able to provide training to support our healthcare clients in managing their risk exposure with the aim of reducing their cost of risk.


seRVIces

• risk and Insurance due diligence

• Health and Safety and Auditing Capability

• Business Interruption and Business Continuity Planning

• reputation risk and Crisis Management

• Contractual risk Management

• Contingency Planning

• Claims Consulting

• Clinical risk Consulting

• detailed Analytical Analysis.

PRoducts

• Professional Liability/Umbrella Coverage (multi-year options available)

• Integrated and/or Package Policies

• Alternative risk Transfer mechanisms – Captives/rrG’s

• Loss Sensitive/Commutation Programs

• International Carve Out

• Sexual Molestation/Abuse Coverage

• Ancillary Coverage’s: Cyber Liability, Privacy Breaches, First and Third Party

Terrorism

• Affinity group schemes

• Medical products

• Clinical trials.

HEALTHCAREHEALTHCArE

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Key contacts

The Lockton Healthcare team combines experience in retailing healthcare business with an

understanding of cutting edge risk Management practices and protocols to wholesale

(re)insurance solutions in the global International (re)insurance marketplace. Our geographical

reach covers all continents and our team can individually offer in excess of 25 years of experience.

shane bailey - senior Vice PresidentT: +44 (0) 207 933 2873


Kevin culliney - PartnerT: +44 (0) 207 933 2692


asgar hassanali - Vice PresidentT: +44 (0) 207 933 2516



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When it comes to managing risk on behalf of our clients, it is the quality of our thinking that really makes the difference. The aviation insurance market is renowned for its volatility which is why Lockton’s experts are always thinking in fresh and innovative ways. That way, we can not only help our clients adapt to sudden changes in market conditions, but can also turn those conditions to their advantage. It is an approach that has earned us the trust of clients all over the world, in every area of the aviation industry.

Our aviation expertise covers the full spectrum, from general aviation to commercial airlines – including manufacturers and maintenance and repair organisations. So you can count on us to deliver a comprehensive range of retail, wholesale and reinsurance solutions, covering even the most specialist risks.

PRoducts

airlinesWhether you are involved in carrying passengers, freight or other services, the airline industry carries with it a specific range of risks. Our team has developed a reputation for providing a knowledgeable, reliable and effective service.

Aircraft lease and finance plays a crucial role in airline expansion and modernisation programmes. Our work is not necessarily limited to reviewing contracts but may also involve direct negotiations with contracting parties such as banks, lessors or the designated legal representative of such parties so as to ensure timely production of the requisite paperwork.

General aviationWhether you are an owner/operator of a helicopter, single engine piston or corporate jet, the ownership and operation of an aircraft carries with it a unique range of risks. We have access to a range of markets and facilities, which enables us to provide competitive prod-ucts and enhanced service delivery.

aerospaceWhether you are the owner/operator of an airport, a service provider or an aviation manufacturer, the aerospace industry carries with it a broad range of risks. We see it as part of our job to anticipate future changes and develop new solutions that may offer our clients a real competitive advantage.

We work closely with our clients in preparing a risk analysis and agreeing which areas will be insured. We will also advise on other areas of risk, assisting with their identification and handling. These include those that can be insured, together with those that fall outside of a conventional insurance solution.

ReinsuranceWhatever your reinsurance needs, be it airline, general aviation, space or other aviation related exposures, we can offer a solution. Our team is experienced in placing Quota Share and Surplus Treaties and we have developed a range of innovative solutions related to Excess of Loss, Stop Loss and risk Excess contracts. We can also design and place both International and Domestic reinsurance programmes to fulfill your needs to our best ability.

In the event of a loss, in addition to delivering on all essential paperwork, our dedicated client service team will collate the reinsurance contracts protecting the client and calculate any recoveries due. Whatever the particular exposure you wish to reinsure we make it a priority to give you peace of mind by delivering cover at competitive terms with acceptable security to you.

claims ManagementAn insurance policy is effectively a promise to pay. However, the true test comes when a claim arises. At this important time, that is when you need a service that is as ef-ficient as it is effective and that is exactly what we aim to provide. Everything about our approach to handling claims is based on a straightforward premise - we treat each claim with the same care and attention as if it were our own. So you can expect to be kept closely informed every step of the way. The advice we give is designed to combine rigorous attention to detail with an appreciation of the wider business picture.

dedicated claims specialists are involved in each major new placing, right from the outset. As an integral part of the account team, they have a close knowledge of your insurance situation even before a claim arises – so when it does, they are in a position to act swiftly and decisively. Their day-to-day remit is to prepare detailed claims

manuals, instructions and disaster plans for client firms.

aviationAvIATIOn

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Key contacts

We go to great lengths to get to know the way your business works, so that we can tailor our

solutions to your specific requirements. Above all, you can count on us to offer innovative

solutions that can make a tangible difference to your business, now and in years to come.

The team has overall and day-to-day responsibility for every aspect of their client’s portfolio from

renewal negotiations to documentation of policies and claims to ensure that clients benefit from

continuity of service.

We have always believed in the importance of delivering a service that is as swift as it is reliable.

That’s why you can count on us to provide a 24/7 response service, in order to handle claims

quickly and with the minimum of fuss. We do that by drawing on our close relationships with

insurers, surveyors, lawyers and loss adjustors within the industry, relationships that we have

developed over many years of specialist work in this sector.

Graham barden - PartnerT: +44 (0) 20 7933 2100


Peter eden - senior Vice PresidentT: +44 (0) 20 7933 2005


Gary Marquis - senior Vice PresidentTel: +44 (0) 20 7933 2475



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Caring for our clients’ worldwide transit and inventory exposures, we are experts at turning our understanding into results that our clients can measure and value.

Our commitment to our clients includes:• Appreciating the value of great service that starts with listening• recognising time constraints involved and responding quickly to each

enquiry• developing a unique approach to solving problems - we get the deal

done• Understanding their goals and designing programmes that fit their needs.

Using highly rated and flexible international Insurers we leverage our international resources, expertise and experience to bring together tailored solutions to unique risk management issues and challenges. Our long-term relationships with Insurers around the world allow us to negotiate comprehensive coverage at the best price possible. Our aim is to deliver the security and peace of mind you would expect from one of the world’s leading Insurance Brokers.

PRoducts

automobile Physical damageA comprehensive policy form incorporating coverage in the event of an insured’s vehicle being damaged, destroyed or lost as a result of fire, theft, vandalismor collision.

deductible buy-downBrings deductibles down to a more acceptable level when high deductibleare being imposed by the primary insurer.

equipment Physical damageCatering particularly to the oilfield and energy business environment, we offer a specialist programme for all operational, transit, storage, lay up and site exposures with options to include loss of use.


excess stockProviding a layer or layers of additional coverage above the primary policy designed to come into play for catastrophic losses at high value locations.

Global transit RisksComprehensive “All risks” coverage for goods in transit by land, sea or air, anywhere in the world.

Governmental RejectionCovering the risks of rejection or condemnation by the government of the country of import or their agencies or departments.

Guaranteed outturn for bulk liquids and cargoesCovering leakage and/or shortage and/or contamination risks howsoever caused during transit from land tank to land tank anywhere in the world.

Motor truck cargoAny transporter of goods assumes responsibility for the cargo taken into his care, custody and control. Coverage applies when the insured is legally liable for loss or damage to the goods while on any truck, trailer or at a scheduled location.

Project cargo Including delay In start upCovering replacement and/or repair costs for essential infrastructure items of equipment following loss or damage in the course of transit to the project site plus the loss of anticipated profits and additional finance or other fixed costs incurred resulting from the consequent delay in the start-up date of the project.

stock throughputGlobal “All Risks” cover for raw materials, work in progress and finished stock during transit, manufacture and storage eliminating potential coverage gaps between separate policies.

trade disruptiondesigned to indemnify the Insured for their net loss resulting from, due to, or in consequence of a named peril which results in the delayed delivery or non-delivery of their goods.

War, terrorism and Political RisksTransit risks to war zones and areas of conflict incorporating the protection of assets against terrorism, riots, strikes, civil commotions and malicious damage. Incorporating extensions to provide war risks cover while on land and confiscation, nationalisation, expropriation and deprivation.

CARGO & LOGISTICSCArGO & LOGISTICS

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Key contacts

Peter hall - PartnerT: +44 (0) 20 7933 2139

E: peter.hall @uk.lockton.com

Graham hambly - Vice PresidentT: +44 (0) 20 7933 2288


Ian franklin - Vice PresidentT: +44 (0) 20 7933 2054


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There is a very strong claims ethos within Lockton. Our Claims approach is built upon an in inclusive and integrated basis, thus ensuring that our claims specialists have been involved in the programme design well before a major loss occurs. This allows for any potential problems to be addressed before, rather than after the event.

Strategic claims management is essential in handling any loss for our clients, whether on a layered or single policy programme. Of course, our ultimate role in the claims arena is heavily dependent upon the final programme structure, level of self-insured retention and similar considerations but notwithstanding any such factors, we are above all our clients’ advocates in the insurance market.

Our role in claim management is to support and partner your in-house team. We have dedicated teams with expertise and knowledge to work with our Clients to enhance the claims process. Our objectives are: • To manage and resolve claims in the manner which

achieves the best result within the shortest possible time frame.

• To provide appropriate support, guidance and advice from notification until claim conclusion in a timely, proactive and efficient manner.

• To draw on our relationships with insurers and loss adjusters as necessary with the aim of ensuring that our client’s losses are appropriately investigated, reserved and managed to fair and appropriate conclusion

• To provide ‘Claim Services’ (claim analysis reports/ claims executive services/ claims advocacy/claims consultancy) in accordance with agreed Service Level Agreements with our clients


claIMs seRVIces

• Claims Advocacy

• Claims Executive Services

• Management Information and Claims Analysis

• Claims Consultancy.

CLAIMSCLAIMS

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Key contacts

We employ over 60 claims professionals including Lawyers, Analysts, risk Managers and

Claims Consultant. The vast majority of our team have in excess of 10 years of specific industry

experience in their relevant field of expertise.

david hair - PartnerGlobal risks

T: +44 (0) 207 933 2263


Katharine Meader - associate directorreinsurance

T: +44 (0) 207 933 2251


lynn Rose - Vice Presidentretail/Corporate

T: +44 (0) 121 616 3159


ted langer - senior Vice PresidentuK Professions

T: +44 (0) 207 933 2837


Graham Wynes - senior Vice PresidentuK Professions

T: +44 (0) 207 933 2266


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There’s nothing quite like the buzz of being involved with a high profile event or activity. Whatever the client’s involvement – whether it’s as the main organizer, a sponsor, or a caterer – if everything goes well, the rewards can be enormous.

But if something goes wrong, the client could end up paying a high price. Through no fault of their own, both their business and their reputation could suffer. The higher the profile the greater the damage.

That’s where client’s can benefit from Contingency Insurance. It enables client’s to run sports, entertainment or marketing events and promotions that are:

• Profitable • Exciting • risk Free

With the right risk management, the client can reap the rewards. It’s not just about making sure the client is covered should the worst happen. Lockton’s involvement from the outset can help clients to maximize their event or promotion and therefore increase the opportunity to generate sales and engage customers.

Protecting budgets is only one of the benefits of Contingency Insurance. It can also help the client’s brand achieve the greatest results at a minimum fixed cost.

All of our policies are bespoke; designed, individually, to respond to every nuance of the client’s event, tour or campaign and the markets in which our client’s operate. This is where our experience and attention to detail will ensure that our client’s have every chance of raising their profile and sales, without encountering disaster.


PRoducts

• Event Cancellation • Weather risks • Over redemption• Contractual Bonus• non Appearance • death and disgrace • Prize Indemnity• Film Production risks

CONTINGENCYcontInGency

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Key contact

Robert barron - assistant Vice PresidentT: +44 (0) 207 933 2715


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PRoducts

offshore servicesIn a market that is renowned for its volatility, our Energy team aims not just to keep up with the pace of change, but also to stay one step ahead. We see it as our role to identify new opportunities for our clients as the market changes, creating fresh solutions that offer long-term competitive advantage.

Our Offshore team aims to deliver the most secure cover on the most competitive terms - wherever you are in the world and whatever the nature of your operations.

Our clients include state and independent oil companies, multinationals, drilling contractors and specialists in exploration and production.

Support for our clients includes extensive contract analysis to tailor insurance programme design and where possible, to identify alternatives to insurance purchase.

offshore construction Projects• Platforms and floating production systems• Sub-sea pipelines• Sub-sea production systems• Storage and loading facilities• Harbours/jetties• delay in start-up.

drilling Rigs• Mobile offshore drilling units• Builders’ risks, including delay in delivery• Land rigs.

exploration and Production• Platforms, pipelines, etc.• Control of well, re-drilling, seepage and pollution,

etc.

other contractors Including• Seismic-streamers, etc.• diving - remotely operated vehicles.

We also provide cover for third party liability and business interruption risks in respect of all of the above.

onshore servicesIn such a competitive and unpredictable industry, keeping ahead of changes can be a significant challenge. Our Onshore team has developed its expertise by working in close partnership with a wide range of clients in oil and gas, petrochemicals, power and renewable energy. We see it as our job not just to provide you with the most effective and secure protection, but also to find new ways to capitalise on changing market conditions. So you can be sure of receiving the kind of solutions that make a real difference to your bottom line - now and for years to come.

We have particular expertise in debt finance, which is commonly used in power, renewable energy and infrastructure projects. We act on behalf of owners, investors and lending banks assisting in structuring optimum insurance coverages.

Our team is experienced in providing cover for a wide range of areas, including:

Power and Renewable energy• Power plants (gas, coal, hydro)• Offshore and onshore wind farms • Solar projects (PV and CSP)• Waste-to-Energy and Biomass facilities• Transmission and distribution • Gas plants and storage facilities.

Production, Refining And Marketing• Oil refineries• LnG plants• Petrochemical plants• Crude and product pipelines• Crude and product storage facilities

(including stock in storage and transit).

Whether you are involved in offshore oil exploration or laying local pipelines or building power plants or wind turbines, the Energy industry carries with it a unique range of risks. Our team has developed a reputation for providing a knowledgeable, reliable and professional service for clients in all areas of the industry. We have developed our experience in the best possible way - by working in close partnership with our clients. This means we understand the commercial realities you face and how they are best presented to the insurance market. Our team of experts will actively look for new ways to improve your security while minimising your total cost of risk.

Our philosophy has always been about becoming a trusted partner for our clients, not just another supplier. We work this way for organisations of all sizes, including both private and state owned companies, multinationals, contractors and specialists in exploration and production, refining and marketing, and power generators. The common factor throughout is our determination to design solutions around the way you work and the unique objectives you have in mind. That means taking a personal, rather than impersonal, approach. We have always believed that the people who sell you the insurance programme should be the people working on your account. That way, you can be sure the team you are working with understands your business and continues to respond to events quickly, reliably and effectively. The common element throughout is our commitment to providing you with the kind of support that you have a right to expect. We make it a priority to ensure you enjoy complete peace of mind at all stages of the process, from initial strategic planning to the resolution of a claim.

ENERGYeneRGy


39 40

Key contacts

Peter leahy – senior Vice President T: +44 (0) 207 933 2442


david Way – senior Vice PresidentT: +44 (0) 207 933 2801



5 | 6

41 42

Lockton Benefits UK is a team that specialises in employee benefits and specifically group programmes such as death in service and disability.

The team has extensive market knowledge with access to the whole of the market. Importantly, their use of client and industry data allows them to provide benchmarks for clients and provide financial projections to evaluate insured and self-insured solutions – this is particularly relevant for larger clients where accumulation risks may not be covered because of contract limitations. Their knowledge of the market is also invaluable when assisting and handling claims on our clients’ behalf.

Our experience of clients’ processes will ensure that membership data is efficiently captured and passed on to insurers and in addition, we interrogate the claims data and feed this back to our clients on a regular basis to provide an insight into the health and well-being of the employee population. This allows us the opportunity to work closely with our clients to optimise the health of their employees and to promote improved engagement and productivity. demanding service level agreements - and we make it a priority to ensure you enjoy complete peace of mind at all stages of the process, from initial strategic planning to the resolution of a claim.

employee benefitsEMPLOyEE BEnEFITS


Group employee insurances include:• death in service – Group Life• Short and long term disability – Group IP• Medical expenses - Group PMI• Critical Illness• dental• Key man• Health screening and occupational health.

our services include:• Strategic benefit design• Benchmarking • data capture and analysis• Projection of claims costs• Monitoring insurance market• Broking insurance contracts• Placing insurance contracts• Claims administration and handling• Analysis of employee health status• Linking employee health to productivity.

43 44

Key contacts

Mike Tyler leads the Lockton Benefits UK business. He has been in the financial services and

pensions business for over 30 years having positions senior positions in the industry including

Chief Operating Officer with Mercer where he also set up their employee health and group risk

business from scratch. More recently he was Fd of a Life Insurance company and immediately

before joining Lockton was Md at Buck Consultants. As well as his operational responsibilities

Mike continues to advise a number of substantial clients personally with a particular focus on

employee health and self-insurance for large employee populations.

Mike tyler - senior Vice PresidentT: +44 (0) 207 933 2773


Jon Green - Vice PresidentT: +44 (0) 207 933 2877


chris Rofe - Vice PresidentT: +44 (0) 207 933 2876


dr bridget Juniper - employee Wellbeing consultantT: +44 (0) 207 933 2734



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45 46


Public offering of securities Insurance (PosI) Whenever companies issue a prospectus to raise capital (e.g. initial public offerings [IPOs], public debt issues or rights issues), they are exposed to potential civil and criminal liabilities regarding the accuracy of their statements. Parties as diverse as shareholders, both former and current directors and industry regulatory bodies may bring actions. Any resulting liabilities may threaten the company itself, and the directors who signed the prospectus. These exposures may arise from the contents of the prospectus, as well as from prior negotiations and discussions. Since the amounts involved in capital raising exercises are large, so the compensation arising from a claim will be commensurate.

Professional Indemnity/errors and omissions InsuranceProtecting a financial or commercial firm’s reputation and assets against claims and potential legal liabilities arising from its professional services. Legal costs and expenses incurred in an investigation and defence of claims are also protected. In an increasingly litigious environment, these costs alone can be substantial.

trustees liability designed to provide coverage for the trustees, employees and the company itself, as well as the actual fund, against claims brought against the aforemen¬tioned for the actual or alleged wrongful acts, which have placed the assets at risk.

employment Practices liability Cover to protect the company against claims arising from a wide range of employment related acts, which an employee considers has violated their rights and for which they are seeking recourse. This includes racial discrimination, sexual harassment and unfair dismissal, as well as other causes of claims. Coverage includes damages and awards as well as legal fees and expenses incurred as a result of investigations, which have been conducted by a regulatory body or other interested parties.

transactional ProductsTransactional Liability Insurance is used with regards to any insurance products that are designed to assist companies in resolving contingent liability issues. The scope of coverage is determined by where the concerns are current or potential. Lockton are able to provide various policies, standardised or bespoke.

financial crimeProtects financial institutions from financial loss as a result of theft or fraud. The main insuring clauses cover the dishonesty of a company’s own employees, theft by third parties on the premises or during transit, and loss through the use of forged or fraudulent documents.

commercial crime Protects commercial concerns against the main risks of dishonesty of employees, third party theft of cash, stock and fraud. Coverage can be obtained for companies across all types of industry grouping.

unauthorised trading Towards the end of 1997 the insurance market announced the availability of the first insurance policy designed to address the risks of unauthorised or so-called ‘rogue’ trading by traders at financial institutions. The policy was designed in response to client concern that traditional fidelity policies failed to cover the types of activity that were giving rise to substantial losses caused by traders acting outside of their authority.

computer crime developed as a result of businesses’ increasing dependence on technology, and the resulting exposures. This policy protects against computer fraud by third parties as well as covering against loss of data caused by computer viruses and the costs of restoring such data. Coverage is normally purchased alongside a Crime Bond.

Plastic card fraud Plastic card insurance covers card issuers who provide credit, debit or charge cards to customers against fraudulent use of such cards by third parties to obtain goods or services. The policy also covers losses arising from the use of counterfeit cards.

deciding how to approach the operational perils prevalent today is a task that should not be taken lightly. From the consequences of your business activities, to the assets that you own, are you sufficiently protected if an issue were to arise? Our Financial risks team provides a range of services designed to provide leading solutions in five different areas: Management Liability, Professional Liability, Crime, Financial Specie & Transactional Liability.

Lockton Financial risks delivers a comprehensive service that is tailored to suit each of our clients’ needs and we operate in retail, wholesale and facultative reinsurance environments.

We work with each client on an individual basis in order to design and deliver unique solutions that understand the commercial realities they face. This is an approach that has earned us the trust of clients all over the world.

As part of our service offering, we also guide businesses in risk related matters by providing professional advice. This is based upon our extensive international experience and excellent client service standards. By working with our team, each client has access to unrivalled experience, a global network of offices and partners who can offer detailed local legal and regulatory knowledge.

PRoducts

Directors’ and Officers’ Liability Provides cover for the Directors and Officers of the company, all of its subsidiaries, and where stipulated, all of the outside directorships those individuals hold, which are at the behest of the company. The Directors and Officers policy will cover the Directors and Officers directly, as well as provide indemnity to the company either directly or in the event it has to indemnify the Directors and Officers.

The policy typically provides cover for any investigation costs, defence costs, award of damages, costs or settlements for which the company is legally liable resulting from a claim for any wrongful act committed by the Directors and Officers.

A wrongful act means any actual or alleged act, error or omission committed by an insured person or any matter claimed against an insured person.

FINANCIAL RISKSFInAnCIAL rISKS

47 48

Key contacts

access to specialist experience and expertise Our teams of specialists are leaders in their field with in-depth knowledge and extensive,

well-established London and International insurance market relationships. Our staff are dedicated

to client and partner relationships, ensuring seamless service standards.

The team is supported by on-site technical and claims personnel who are leaders in their

disciplines as well as central corporate resources such as legal, compliance and operations.

stephen ambidge - PartnerT: + 44 (0) 207 933 2466


John howe - PartnerT: + 44 (0) 207 933 2673


neo combarro - senior Vice PresidentT: +44 (0)20 7933 2123


allison hollern - senior Vice PresidentT: + 44 (0) 207 933 2957


henry Keville - senior Vice PresidentT: +44 (0)20 7933 2157



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49 50

SPECIE & FINE ARTSPECIE & FInE ArT

Our team has a first class reputation with markets, being able to provide knowledgeable and timely response to all enquiries. you can take advantage of our proven track record as we can facilitate a fast and efficient placement. Our expertise caters for all lines of Fine Art and Specie insurance.

PRoducts

armoured car/cash in transitThe contractual liability of carriers to customers with interests being cash, coin,

cheques, securities, gold and/or all other similar interest in transit/vault/storage.

Comprehensive wordings apply and include fidelity coverage of employees. Lower

limits are available for non-armoured transportation in some areas. Application forms

are available upon request but information is vital in this volatile class and full

background information will be required.

bankers specie/shippers Interest The interest of financial institutions or similar whilst their cargos are carried and/or

stored by armoured car companies. Cover can include infidelity of owners of carriers.

Limits as above are available.

atM/abM The physical loss or damage to ATMs and or their contents (cash) following visible

external damage and forcible entry for contents. Theft of whole machine is covered.

Competitive rates can be obtained and all limits are readily available. We would

suggest that schedules of less than 100 machines would be uneconomic for all

parties.

Vault Risks Short and/or long term storage of high valued goods in secure storage

anywhere in the world, full market capacity is available. An application

will not be required but full security details are necessary for a

firm quotation.


fine art collections Highly sort after business, usually very profitable to Underwriters therefore rates are

very low and fierce competition exists in the market. We have strong relationships

with most of the leaders in this class.

bullion Shipments of bullion in transit and storage on a worldwide basis. Extremely

competitive rates can be obtained with full market capacity.

Metals and Minerals Transit and storage of precious metals and minerals from time of smelting and/or

process through to final destination. Competitive rates can be obtained and full specie

market capacity is available.

In-bond Merchants High value items in bond and/or duty free shops, to include jewellery, gold ware,

diamonds, watches, perfumes, etc. These may be within hotels, cruise ports, airports

or duty free areas.

Jewellers block

All risks of physical loss or damage for high street retailers up to high end

prestigious shops. Manufacturers and wholesalers coverage is also available. Facilities

and tailored wordings are available to meet with most enquiries. On the smaller

accounts we would only look at these on a portfolio basis as otherwise they are

uneconomical to handle

high net Worth private clients

Competitive rates are available for high net worth private clients covering buildings

and contents, art and antiques, motor, yacht and aviation insurance.

Museums and exhibitions Private and public museums and exhibitions worldwide including transits. Again

fiercely competitive, but our team has been very successful in the past in obtaining

orders on some of the largest museums and exhibitions. Strong relationships with

curators or Insurance buyers are essential to getting into this prestigious class.

51 52

Key contacts

John everett - PartnerT: +44 (0)20 7933 2070


colin Johnson - PartnerT: +44 (0) 20 7933 2785


colin hasler - PartnerT: +44 (0) 20 7933 2230



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53 54

Lockton Global Casualty has a highly experienced team of brokers with broad technical and market knowledge. With full access to the London, European and Bermudan markets, we ensure that the widest range of insurers are utilised for our clients’ benefit.

With extensive market experience and backgrounds in both broking and underwriting, our brokers are perfectly positioned to undertake challenging and complex negotiations from a position of strength.

Our fully integrated broking team provides a full placement service, from preparation of marketing documents through the negotiation stage to invoicing and issuing of contract certain wordings. This ensures that we are best placed to deliver an efficient, accurate and responsive service, both through the renewal process and mid-term.


Lockton Global Casualty is structured to provide the widest range of services to our clients with specialists serving the following areas:• uK and European Liability • International Wholesale Liability• north American Casualty• Product recall and Guarantee• Environmental Liability.

developing an in-depth understanding of our clients risk exposures and insurance requirements is fundamental to our approach and our brokers are central to this process. It is through this that we are best positioned to deliver cost efficient insurance programmes that are both fit for purpose and deliver risk appropriate coverage.

We have clients and expertise across most industry sectors, however, we have particular expertise in:• Telecoms/Technology• High Tech Manufacture/General Industrial• Transportation and Logistics• Construction• General retail – Leisure• Food and drink.

PRoducts

We have market leading expertise in:• Product Guarantee/recall• Contaminated Products • defective Products/Finished Consumer Products• General & Products Liability• Environmental Impairment Liability• Employers Liability • Automobile Liability• Multinational Placements• Captive and other self-insured structures• Technical Wording review• Programme Benchmarking• restaurant/food service• Automotive component.

GLOBAL CASUALTYGLOBAL CASuALTy

55 56

seRVIce teaMs

InternationalWorldwide bespoke liability placement services on a direct, wholesale or facultative basis.

Particular expertise in mining, utilities, transportation, construction and heavy manufacturing.

north americaTeam with more than 80 years experience in the north American casualty arena, specialising in

both lead and excess of loss across a broad range of industry sectors

Major RisksSpecialists in the design, placement and technical support for major uK and European companies.

Combines innovation with outstanding technical expertise to deliver market leading solutions.

Product Guarantee and RecallMarket leading experts in the field of Product Contamination and Product Guarantee, placing risks

for global companies. One of the most experienced teams in this niche market, with outstanding

technical expertise and wording analysis capabilities.

alex boswell – PartnerMajor risksT: +44 (0) 207 933 2897E: [email protected]

calum bannerman – PartneruST: +44 (0) 207 933 2572E: [email protected]

Jonathan stokes – PartneruS

T: (00) 1 – 215 – 794 – 7202



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57 58

tony hardy – PartnerHead of Global Casualty

T: +44 (0) 207 933 2893


chris tagg – PartnerMajor risksT: +44 (0) 207 933 2895E: [email protected]

ed aspinall – PartnerInternationalT: +44 (0) 207 933 2129E: [email protected]

Ian harrison – PartnerProduct recall Team

T: +44 (0) 207 933 2297



Global Property Insurance has a very diverse risk base and the skill set required to suit each client can vary considerably.

The individuals who work for Lockton are very experienced and have relationships that allow us to negotiate the best possible deal for each client. The Property market is extremely broad in the range of products it offers and we hand pick for every placement. This clearly sets us apart from our competition. Our Global broking resource shares its knowledge and relationships to ensure the best solutions are delivered for every client. Our knowledge of each client when entering the market delivers a result which remains consistently ahead of the market standard.

We have set our approach to market apart from the competition. We offer a tailor made solution to our client base. We return the control of the programme back to the client while maintaining a healthy partnership between client and insurers to ensure longevity. Our placement team will spend time with each client before entry to the market to discuss and agree the final objectives.

Once the client and the broker have agreed upon a strategy then the team will implement the strategy in line with the objectives identified.

GLOBAL PROPERTY & Making a differenceSpecialist broking experts will work with clients to deliver a transparent strategy.

Creating a programme design based on a clear understanding of our clients business

and their long term objectives are a key part of this placement planning process.

Combining this knowledge with a clear understanding of each individual market and

their appetite for risk allows Lockton to deliver our clients with a product that is

bespoke.

PRoducts

• Programme design placement

• Primaries / quota share / excess layers

• Wording reviews

• Single and multi peril policies

• Catastrophe covers (wind / flood / earthquake)

• risk management advice

• Stand Alone terrorism & sabotage

• War & Political violence

• Loss Prevention

• Business continuity planning.

terrorismThe Lockton War & Terrorism division offers dedicated and specialist services

encompassing all aspects of War, Terrorism and Political violence in the London and

Worldwide marketplace. Coverage is available for Multi-national Programmes, Single

Territory Placements and Single Location Placements as follows:

• Sabotage and Terrorism

• riots, Strikes, Civil Commotion and Malicious damage

• Political violence including Coup d’Etat, rebellion, War and Civil War

• Terrorism Construction (up to 48 months) including Delay in Start Up

• Third Party Liability and Employee Liability

• Loss of Attraction and Event Cancellation

GLOBAL PrOPErTy & TErrOrISM

TERRORISM59 60

Key contacts

experienceWe have 38 experienced placing professionals who have all been in the market for many years.

Many of these brokers have a specialist expertise relating to industry sector. The broking team

works together to combine its knowledge and relationships so that each client is able to get the

best solution that the market can offer. The same individuals are familiar with many different

market places as we negotiate with over 50 markets world wide. The territorial scope of our lead

and follow negotiations are decided with the clients to establish where the client can gain a better

product.

The team are very familiar with solving problems, working through wordings and putting together

solutions to remove any volatility from our clients.

communicationClients have direct access to the placement team at all times and therefore remain in touch with

the issues that might impact their own placement. With each major client Lockton spends time

identifying the impact the risk profile has on all relevant insurers. Clients are involved in the

renewal process throughout the placement process and after renewal as maintaining relationships

has long term benefits.

consistent broking teamThe Broking team responsible for the account will access the market both in London and local

markets. This allows a clear understanding of how competitive capacity can be harnessed to work

together in a way that works for each client.

Brendan Scofield – PartnerHead of Global Property

T: +44 (0) 207 933 2192


Simon Scholfield – PartnerHead of north American Property

T: +44 (0) 207 933 2632



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david cheales – senior Vice PresidentHead of International War & Terrorism

T: +44 020 7933 2291


adam Watson – Partner north American Property and

Head of north America War & Terrorism

T: +44 020 7933 2022


61 62

The Contingency team at Lockton provides a specialist, bespoke service in the insurance of kidnap, ransom and extortion.

We are able to provide cover for individuals, families and corporations who feel they are at risk. Our experienced team is able to advise you on the insurance and consultancy options available and provide the product best suited to your own situation.

We have access to all the major insurers for this class of business, two of whom grant us facilities under which we can cede risks for sums insured up to uS$50 million any one event. The product offering under these facilities enjoy the exclusive services of highly regarded crisis response consulting companies, a very important feature of the policy when considering this cover. Coverage given is usually worldwide.

Kidnapping for ransom and extortion are, historically well-known problems in Latin American and African countries.

In the past 10 years, the crime has increased throughout the world. Statistics show that kidnap for ransom and extortion are still growing and both companies and families are being affected globally.


Kidnapper’s traditional targets are either:

• Wealthy local individuals

• Professional sports/football players

• Expatriates working in hostile areas

• Business travellers

• Employees of high profile corporations.

And by association, the families of the above become the victims of threats of kidnap,

detention and extortion Lockton’s K&r Team are able to provide solutions for all of

these issues.

aRe you a taRGet?From a kidnapper’s perspective, wealth is indicated by anything from knowledge of

your background, your family or corporate name, your business interests, or simply by

your physical appearance.

Other indications could be what you are wearing - your club track-suit to expensive

designer clothes - the car you drive, where you live, how you speak and conduct

yourself or your political connections. and sadly, it is sometimes just a case of “being

in the wrong place at the wrong time”.

In most cases, kidnappers are motivated purely for financial reasons.

Abductions are often carried out by terrorists to fund political campaigns, or by

criminals who are merely interested in extracting the maximum amount of money for

their own financial gain.

In other cases, the motivation is purely personal.

It is therefore imperative to be fully covered and have the right expert protection/

crisis management consultants behind you when dealing with these kidnappers.

KIDNAP & RANSOMKIdnAP & rAnSOM

63 64

Key contact

larry spurgeon - PartnerT: +44 (0) 207 933 2144



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65 66


PRoducts

Property• Per risk & Catastrophe Event • Proportional & non - proportional• Specialist products • Stop Loss• Multi-year • ILW• Peril specific (e.g. terrorism).

auto/Motor• Quota Share & Excess of Loss• Specialist products • Stop Loss• Multi-year• Frequency• Category specific (e.g. non standard

vehicles).

casualty• Quota Share & Excess of Loss• Major Lines • General Third Party• Employer’s Liability• WCA• Products Liability and recall.

construction and engineering/technical lines• Proportional & non - proportional• Specialist products• Erection All risks, Contractors All

Risks (including related Third Party • Liability and delay in completion),

Builders risk, Course of Construction • Boiler & Machinery/Business

Interruption• Electronic Equipment/Computer• Contractors Plant and Equipment• decennial Cover, IdI, Completed

Structures.

accident & health• Proportional & non - proportional• Major Lines• Personal Accident • Travel• Medical Expenses • PHI• Life.

speciality lines• Proportional & non - proportional• Major Lines• Professional Indemnity • d&O• E&O • Medical Malpractice• Financial Lines • Legal Expenses• Credit • Political risks• Cyber • Mortgage Indemnity.

Treaty reinsurance business is handled out of offices in Europe (London), North America (New York), Latin America (San Paulo), Asia (Singapore) and the Middle East (Dubai).

We believe that to be successful in the placement and management of a client’s reinsurance requirements, it is important to have the following qualities;

• Client focus being at the heart of everything we do• Sufficient scale to handle the most complex risks • Flexible enough to respond to our clients business needs• Every member of the team being client focused• Work harder and think smarter to achieve the best outcomes• Generate unique solutions to problems previously thought unsolvable• Listen and deliver results every day.

LOCKTON RELOCKTOn rE

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Key contacts

a long established team > a full service reinsurance broker

• Global presence

• Broking regularly to all reinsurance markets worldwide

• Full service analytics; catastrophe, financial and DFA, actuarial capability

• Growing client base

• Broking all major classes – short, medium and long-tail.

andy butt - PartnerT: +44 (0) 20 7933 2755


andy norris - PartnerT: +44 (0) 20 7933 2167


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69 70

PRoducts

hull & MachineryWe offer specialist experience within a complex and fast moving industry in key areas:

Hull & Machinery

• Increased value/disbursements

• Freight

• Loss of Hire

• War risks

• Mortgagees Interest & Mortgagees rights

• Builders risks

Protection & Indemnity (P&I)This unique and complicated marketplace has become essential to shipowners as their

world becomes increasingly litigious. We use strong relationships within both the mu-

tual and fixed P&I markets to provide effective cover for risks including:

• Protection & Indemnity

• Freight, demurrage and defence

• Strike delay Expenses

• Trade disruption

• Fixed Premium Alternatives

• COFrs


charterers liability• damage to Chartered vessel

• P&I / Cargo / Pollution

• Charterers Bunkers

• Cargo Owners Legal Liability

Marine liabilities and associated RisksMarine Liability placing, servicing and claims

expertise covering a broad range of services,

including:

General / contractual liabilities• Public and/or contractual third party

liabilities

• Bodily Injury / Property damage

• Including liabilities assumed under contract

• In relation to marine operations.

ship Repairers liability• Third Party Liabilities


• Pollution / Contractual Obligations

Port & terminal operators liability• Loss or damage to Cargo & vessels

• Third Party Liabilities


• Pollution

• Customs - Fines & duties

• E&O (delay & wrongful delivery)

• Property / Business Interruption

transport operators liability• Loss or damage to Cargo



• E&O (delay & wrongful delivery)

financial Products• Loss of revenue

• unavoidable Cancellation of Charter

Professional Indemnity• Third Party Liabilities

• negligence / E&O



Marine & casualty excess/ umbrella liability• Primary Liability Policies requiring

additional coverage.

claims brokingWhether the claim is large or small, contentious

or non-contentious, the Marine Claims

Broking Team provide a service that is efficient

and effective, so that the right outcome is

achieved with minimum fuss and without delay.

Each client is assigned to a senior member of

the Claims Team who is responsible for the

smooth running of the account and to inform

the client of recent developments.

Great care is taken to record relevant data,

review and feed back results to form an overall

risk management strategy.

Our Marine specialists offer a wide range of expert services designed to deliver insurance solutions for all types of Marine Hull and Liability risks. Our global position affords us a level of influence that we put to work effectively on the client’s behalf.

We deliver the security and peace of mind expected from a company that enjoys well-established and strong relationships with the world’s most reputable insurers, including Lloyd’s underwriters and leading protection & indemnity clubs.

We provide breadth and depth of experience, gained by working closely with a wide range of clients: major shipowners, marine contractors, institutional investors, port authorities, importers & exporters and owners of superyachts.

MARINE HULLMArInE HuLL & LIABILITIES

71 72

Key contacts

Peter carew-Gibbs - PartnerT: +44 (0)20 7933 2337


dominic coleman - PartnerT: +44 (0)20 7933 2098


Mike Riddick - senior Vice PresidentT: +44 (0)20 7933 2604


adam lait – Vice PresidentT: +44 (0)20 7933 2769



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73 74

The knowledge and expertise within Lockton enables us to deliver bespoke Political and Credit risk solutions for all industry, lenders and traders alike.

For any company or financial institution trading or investing overseas, exposure to Political and Credit risk are a significant reality of doing business. Preservation and management of capital, along with the protection of shareholder value, have become paramount. Specialist insurance products can help mitigate these exposures and Lockton is a market leading provider of transactional and associated advisory services in the field.

With strong relationships across this specialist marketplace, our expert team advises and arranges insurances for some of the world’s leading industrial companies, banks, oil producers, miners, exporters, construction companies and commodity traders.

We arrange protection for their overseas investments and trading activities as well as the finance that underpins them. rather than being another cost of doing business, well structured insurance can add real value by facilitating finance or providing an extra layer of security for a deal that might not happen without it.


PRoducts

asset RIsK• Confiscation, Expropriation and Nationalisation

• Forced Abandonment

• Forced Divestiture (where an investor’s own government requires them to divest

an asset in a foreign country)

• Deprivation (restrictions on the export of product or equipment from the foreign

country).

• Selective discrimination including creeping expropriation

• Political violence including War, Terrorism, Strikes, riots and Civil Commotion.

contRact RIsKWe can arrange effective and affordable contract risk insurance cover for principals or

lenders against all of the following exposures.

• Contractual default including loss caused by non-payment for goods

• Contract Frustration by the government of a foreign country

• Embargo including un or Eu measures

• Import / Export Licence Cancellation

• War / Political violence

• Arbitration Award default

• Currency Inconvertibility/Exchange Transfer

• non-Honouring of Guarantee

• non-Honouring of Letter of Credit

• Wrongful Calling of on-demand Contract and Bid Bonds

• Fair Calling of on-demand Contract or Bid bonds following Political Force Majeure.

POLITICAL AND CREDITPOLITICAL And CrEdIT

75 76

Key contacts

The Lockton Political and Credit Risks team is a market leader in its field with unrivalled depth

of knowledge and experience. Centred in London with representation in Hong Kong and Latin

America, it handles in excess of USD75,000,000 of client premiums each year with an estimated

gross insured exposure of uSd10,000,000,000. The team’s expertise covers all aspects of the

class with particular expertise in commodities, banking risks and natural resources.

Peter hornsby - PartnerT: +44 (0) 20 7933 2190


Roderick low - senior Vice PresidentT: +44 (0) 20 7933 2808


Russell Winter - PartnerT: +44 (0) 20 7933 2149



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77 78

Lockton Private Clients is a team dedicated to delivering an elite personal service, designed around our clients, providing a comprehensive, strategic solution to the insurance needs of individuals and families, helping them manage their complex portfolios of fixed and mobile assets, in the uK and worldwide.

Our clients are each unique, with interests and passions that reflect their different personalities and backgrounds. They need more than a ‘one size fits all’ solution. It’s our job to understand these interests and find smarter, bespoke ways to manage the insurance risks that they give rise to. We are an experienced team here to deliver a complete end-to-end service that is highly personal, flexible and strategic in approach. We don’t think in terms of insurance products. We take a more intelligent approach to understanding and mitigating risks, from the mundane to the obscure. We are astute business people and understand how to deliver value by looking beyond the obvious. We challenge people’s perceptions and help them to understand the commerciality of their decisions.

Our business is built upon exceptional relationships: with our colleagues, our clients and our partners. We take time to get to know and understand people. We value the trust and integrity that underpins all of these qualities as the cornerstone of our culture.

It’s not what we do, but how we do it that sets Lockton Private Clients apart. We work in the way that best meets your needs........


PRoducts

• Property – Buildings and General Contents (main, second, holiday, overseas etc)

• Art and Collectables

• Jewellery

• Motor (everyday, sports, performance & supercar, quads etc)

• Specialist and Classic Car

• Annual Travel (included in Household)

• yacht

• Equine

• Farm & Estate

• Jet (via Aviation).

PRIVATE CLIENTS PrIvATE CLIEnTS

79 80

Key contacts

Rachel Gilliam – senior Vice PresidentT: +44 (0) 207 933 2605


simon J ambler - Vice PresidentT: (0)121 232 4581


claire Manton - assistant Vice PresidentT: (0)207 933 2587


david hamer acII, cIP - senior Vice PresidentT: +44 (0) 207 933 2147



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Real Estate & Construction (REAC) is an experienced, highly skilled and dedicated team comprising over 70 associates, specialising in the provision of insurance products, services and risk management advice to the global real estate, construction and engineering sectors.

rEAC has a strong and well-established presence in the insurance market and this experience and influence is employed effectively for the benefit of all its clients.

We transact business with all of the major specialist insurers and, of the national insurance brokers, we are the leading provider of “real estate” business by premium volume to two of those insurers

PRoducts

Real estateOur team of over 70 associates has a wealth of experience in

offering comprehensive coverage both in the uK and on an

international basis, providing a full supporting role in the advice,

placement and administration of:

• Material damage to commercial, retail, industrial, residential

and mixed use properties

• Loss of rental Income

• Employers, Public and Property Owners Liability

• Excess Liability Layers

• Engineering Insurance and Inspection

• Environmental Impairment Liability

• Latent defects

• Protected Cell Captives

• Legal Indemnities including defective Titles, restrictive

Covenants, Chancel repair, rights of Light, Judicial review

and Common Land

• representations and Warranties Wrap

• residual Contingency Liability Insurance.


the lockton asset solution We have developed our own exclusive warranty-free policy wording known as Asset. This has been designed to provide one of the widest basis of cover for Buildings, Loss of rent, Terrorism and Property Owners Liability insurance under a single policy.

The policy wording is underwritten by 9 major insurers and is supported by an “in-house” designed property insurance administration system, similarly referred to as Asset.

Our Asset system stores, organises and produces on insurer documentation, all the data relevant to the real estate portfolios where insurance is arranged by us. It provides our clients with on-line access to reports, documents and historic data. Asset also includes an on-line Insurance “risk Improvement Manager” providing functionality for:

• Monitoring of insurer(s) risk • improvements and surveys• diary system of engineering inspec-

tion dates and proactive management of all resultant remedial actions

• detailed ownership structure and email reminders with escalation levels

• document manager to retain reports and responses

• KPI dashboard incorporating grid itemising elements within report showing completion status

• Progress and audit reports• Engineering insurance and inspection

programmes.

construction & engineeringbuilding contractors and civil engineersWe specialise in acting for companies that operate in the Construction and Civil Engineering sectors. The team and the individuals within it have acted for some of the largest contractors in the uK. We strive to ensure that the advice, products and services that we offer are always specific for each client.

Some of the areas where we seek to differentiate ourselves from our competitors include:

• Manuscript policy wordings tailored to the clients own requirement

• Claims are managed within our team and not a separate a claims team

• Provision of advice on all types of Construction & Engineering Contracts

• Training programmes and workshops for our clients and their professional team

• Provision of advice and the arrangement of Performance Bond Facilities.

REACrEAL ESTATE And COnSTruCTIOn

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uK single ProjectsThe arrangement of stand-alone policies for the insurance of “one off“ developments has been a key area of specialism for our team and the individuals within it for more than twenty years.

From major road, tunnel and infrastructure projects, to some of the largest building developments in the uK, our team has provided wide-ranging insurance and risk management advice and placed comprehensive insurance programmes consistently for these and similar types of schemes throughout the world.

Our entrepreneurial approach has seen us develop some of the most ground breaking project solutions in the insurance market. Amongst the innovations we have created are: • The provision of comprehensive building

defect insurance including protection for the building services

• Wrap around policies that provide non damage protection to developers for claims brought against them by statutory bodies such as network rail.

International construction and engineeringOur team has many years’ experience in the design, placement and servicing of insurance programmes for all types of onshore power, energy and construction projects throughout the world.

Our clients are wide and varied but can be divided into three main groups:• Project owners, contractors, special purpose

companies, and joint ventures • Insurance brokers for whom we provide

wholesale services • Insurance companies for whom we provide

reinsurance services.

The types of projects we become involved with typically range in value from about

uSd50,000,000 to the very largest multi-billion dollar projects. We work for all industry sectors including power generation, oil, gas and petrochemicals, mining, iron and steel, cement, transportation, buildings and civil engineering.

The insurance products we provide include but are not limited to:

• Construction All Risks/Builders Risk (CAR)• Erection All Risks (EAR)• Third Party Legal Liability/General Liability • delay in Completion/Consequential Loss • Transit • Contractor’s Equipment • Combined Construction/Operational

packages.

The related services we provide include:• Programme design, placement and claims

settlement• Contractual review and advice • Advice on risk sharing and insurance • Assistance with consequential loss analysis • negotiation with lenders and legal advisors.

We arrange insurance for single projects as well as global facilities covering all of a client’s projects and we have direct access to all the major construction insurance and reinsurance markets in the world including London, Europe, Asia, north America and the Middle East.

A particular area of specialism within our team is the arrangement of CAr and EAr insurance programmes in territories that are affected by Natural Catastrophe (CAT) i.e. Windstorm, Flood etc. This could either be on the basis of providing full cover for the project or providing difference in conditions cover or deductible buy-down protection for the large deductibles that the insurance market typically imposes for the provision of cover for catastrophe perils such as Windstorm or Flood.

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Key contacts

Richard owen - Partner T: +44 (0)20 933 2452


steve bracey - PartnerT: +44 (0)20 933 2193


steve Rust - PartnerT: +44 (0)20 933 2459


david hayhow - PartnerT: +44 (0)20 933 2624


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Our aim is to help manage and reduce all your risk and insurance costs. We will work with you to ensure that improvements in your risk profile reduce your overall

cost of risk, including the cost of insurance and uninsured losses.

seRVIces

loss PReVentIon seRVIces: Examples of loss prevention services available are;

strategic Risk assessment Lockton can support you in the strategic risk assesment of your key threats including the creation of:• risk registers • Business risk Management Training Workshops • Strategic Risk Appraisal (evaluation of the key risks to the organisation)We have developed a tool which analyses and captures key risk exposures and ranks them in terms of frequency and severity, using standard or client-specific metrics. The tool also highlights clients’ internal controls and captures areas for further review and investigation.

business continuity Management (bcM)We can assist you in the creation of:• Business Impact Analysis • Preparation and Auditing of Business Continuity Plans • Business Continuity Management Training WorkshopsToday your customers often demand reassurance that your BCM will be effective whilst your insurers are also increasingly focused on this in underwriting key exposures.

Property loss control & business InterruptionOur specialists provide an accurate risk profile of your business with detailed reports covering construction, occupancy hazards, protection & management systems and exposures, including:

• Fire risk assessments• Site underwriting Surveys • Loss Estimates (EMLs) - market definitions•


• Business Interruption reviews• Fire protection engineering -

sprinklers etc• Support with insurer survey recommendations

health & safety Our health & safety specialists can work with you to reduce the frequency and cost of losses by:• designing and implementing Safety

Management Systems • Preparing Health and Safety Policies, and Safe Working

Procedures• Conducting risk Assessments

including specific issues e.g. COSHH, Manual Handling

training seminars & WorkshopsOur risk experts offer bespoke training seminars and workshops on a range of topics including:• General Safety and Fire Safety Awareness • Manual Handling • risk Assessment Training• Accident reporting and

Investigation • directors’ Safety Courses

fleet Risk ManagementWe work in partnership with Cardinus Fleet risk Management to provide comprehensive fleet risk management products, including online driver training, driver risk assessment, in-vehicle driver training and fleet risk management consultancy.

analytIcal seRVIces:Analysis of losses is an integral part of the risk Management process. Services provided include;

claims analysisClaims data is collated from various sources and tailored to your particular requirements. Our claims analysis helps identify where your risk management investments will have the most impact.

Our detailed claim reports identify loss frequency, loss ratios and common causes, enabling us to discuss emerging trends with you and identify and offer solutions.

Risk Retention analysisOur approach is built on a two-tier methodology that uses statistical and financial modelling techniques to evaluate the most cost-effective risk financing solution for an organisation.

fast - Financial Analysis Stress Test (FAST) identifies and stress tests an organisation’s ability to accept and retain risk in an affordable sense, without materially prejudicing its financial position in any one year.

aRea - Advanced Risk Exposure Analysis (AREA) is a statistical method that analyses and interprets an organisation’s historical loss data

captive feasibility Lockton offers professional and specialist services to evaluate self-insurance strategies/alternative risk transfer methods in order to:• reduce the exposure to the cyclical nature of the conventional

market, and• Contribute overall to a reduction in the cost of risk.Self-insurance strategies can range from informal solutions, such as paying for losses as they occur (balance sheet retention), to more formalised strategies such as cell captives and wholly owned captives.

We use a consultative process that analyses different captive options. The benefits are:

• assists management in formulating an efficient risk financing programme that contributes to the overall reduction in the cost of risk

• contributes to greater earnings stability• decreases dependency on the general insurance market

• gives an understanding of, and enhances loss information.

RISK SERVICESrISK SErvICES

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Key contact

Our highly experienced loss control team includes specialists in areas such as property, fire

protection (sprinklers etc), business interruption, health and safety and business continuity

management. They have extensive experience across a wide range of industries. Our team of 8

analysts include a qualified actuary.

steve burridge - Partnert: +44 (0) 207 933 2917 e: [email protected]


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We specialise in identifying, assessing and insuring the commercial and wholesale accident and health risks relating to a wide range of sports.

We protect your future by allowing you to benefit from our experience in placing valuable risks and providing bespoke solutions to your exact requirements.

We have access to a broad network of specialist underwriters (both Lloyd’s and Company Markets) to help ensure that your risk is placed with the most appropriate insurers.

Our extensive experience in this class of business enables us to understand the most advantageous market for your requirements.


PRoducts

coVeRaGe foR IndIVIduals, clubs, assocIatIons & natIonal teaMs

Covers income not guaranteed by an employment contract:

• Personal Accident Insurance

• death by Any Cause

• Permanent Total disablement following an Accident and/or Sickness

• Temporary Total disablement following an Accident and/or Sickness

• Medical Expenses

• Career Ending Insurance

• Wage/Contract Protection

• Kidnap & ransom.

coVeRaGe foR clubs, assocIatIons & natIonal teaMs

• Property & Business Interruption

• Public/Products & Employers Liability

• Directors & Officers Liability

• Cyber risk Liability

• Media/Libel Slander

• Payroll Protection

• replacement Cover

• Aircraft Accumulation

• Third Party Coverage

• Contractual Bonus Insurance

• Prize Indemnity Insurance

• Cancellation and Abandonment Coverage.

SPORTSSPOrTS

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Key contacts

Michael owen - senior Vice PresidentT: +44 (0) 207 933 2108


James Summerfield - Assistant Vice PresidentT: +44 (0) 207 933 2538



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Lockton motorsports has a wealth of experience in the motorsports insurance industry, meaning that we have a detailed understanding of the risks you face. We focus on delivering high quality service and finding a solution that best fits your needs.

From professional race and rally teams to associations and clubs, from individual competitors to officials, we are more than equipped to fulfil your insurance requirements. What’s more, in the event something goes wrong, our claims handling staff will endeavour to make sure you’re back on the track as soon as possible.


PRoducts

coVeRaGe foR IndIVIduals

• Personal Accident for Competition and Practice

• Medical repatriation and Travel for Competition and Practice

• Storage and Transit of vehicles

• Public Liability Insurance for Track days / Test days

• Support vehicles Including Trailers and Transporters

• rTA for Competition

clubs, assocIatIons, GoVeRnInG bodIes, teaMs, ManufactuReRs, cIRcuIts, PRoMoteRs.

• Property and Business Interruption

• Public/Products and Employers Liability

• Professional Indemnity

• Directors and Officers

• Motor Traders

• Personal Accident

• Medical repatriation

• Circuit Operators

• Cancellation and Abandonment Coverage.

MOTORSPORTSMOTOrSPOrTS

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Key contacts

dawn luby acII – Motorsport Manager T: +44 (0) 161 8283326


lauren burgess ceRt cII – account ManagerT: +44 (0) 161 8283330


Karen ogden ceRt cII – account ManagerT: +44 (0) 161 8283323


James Gunn – account administratorT: +44 (0) 161 8283325



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With over 100 years experience in the Insurance market between us, the Lockton Accident and Health broking team are widely respected within the Lloyd’s and company market community enjoying long term and close relationships with all of the major insurers for this class. during this time we have been involved in the placement of many risks of a varied nature; from individual Keyman covers to group schemes for some of the world’s largest corporate houses.

Our extensive experience in this class of business enables us to understand your needs, exposures and the most advantageous market for your requirements both in the uK and abroad.


PRoducts

• Personal Accident and Sickness

• Accidental Death

• Term Life

• Travel Schemes

• Healthcare

• Occupational Event AIDS / HIV covers

• Dread Disease / Critical Illness

• Long Term Disability

• Key Person cover

• Loss of Licence

• Evacuation / Repatriation schemes

• Credit Card Schemes (Personal Accident / Travel / Purchasers’

Protection and Collision damage waiver

• Binding Authorities

sectors

• Oil and Gas including offshore

• Hotel and Leisure

• Security

• Banks and Financial Institutions

• Aviation

• Medical Providers

• Mining

• Legal

• Education

• Small to Medium sized enterprises (SME’s)

• Blue Chip companies

ACCIDENT AND HEALTHACCIdEnT And HEALTH

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Key contact

larry spurgeon - PartnerT: +44 (0) 207 933 2144


colin hopper - senior Vice PresidentT: +44 (0) 207 933 2578


lee folkard - assistant Vice PresidentT: +44 (0) 207 933 2603



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The Australian Lockton office officially opened in 2012 with 32 employees and has grown to 47 Associates located in Perth (head office), Sydney and Melbourne. The team consists of some of the most revered technical insurance professionals who specialise in some of the most complex insurance programs in the country.

Lockton Australia is the only corporate insurance broker that provides clients with both the comfort and security of a major international broker, together with the highest levels of service and client centricity that comes from the service team being local owners of the business.Lockton Australia’s model provides our client with the security that:

• We have the highest standards of governance and compliance;• The resources of one of the world’s largest insurance brokers are • available and accessible;• Our management and staff are totally autonomous and able to

provide innovative and agile solutions;• Our people are owners of the profits of the business, providing

stability and commitment to exceptional levels of service;• We are financial secure and committed to the long term.


PRoducts

Lockton Australia specialise in a number of key industries that drive the Australian

economy including:

• Aviation

• Construction

• Corporate

• Credit Enhancement

• Employee Benefits

• Energy

• Financial & Professional risk

• Health & Aged Care

• Marine

• Media

• Mining & Services to Mining

• Trade Credit & Surety

• Transport & Logistics

• Workers Compensation and Injury Management

The teams manage the full suite of insurance products relevant to our clients.

AUSTRALIA106 107

LOCKTOn COMPAnIES AuSTrALIA PTy

Key contacts

Adam Rhodes – Chief Executive OfficerT: +61 8 9217 0850


Richard shillington – executive ManagerT: +61 8 9217 0808


Mark Waltham – executive ManagerT: +61 8 9217 0837


Paul Marsden – executive ManagerT: +61 8 9217 0831



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Gareth Jones – executive ManagerT: +61 2 9236 0604


simon Woods – executive ManagerT: +61 2 9236 0606


colin smith – executive ManagerT: +61 3 9827 7624


Lockton MEnA Ltd is a subsidiary of Lockton with its headquarters set up in the Dubai International Financial Centre (DIFC). Whether clients are based in the region or are international with interests in the region, Lockton MEnA Ltd can assist. We are responsible for Lockton’s sales and client servicing efforts for all insurance and rein-surance business emanating from the Middle East and north Africa.

Our office also leads Lockton’s efforts in placing reinsurance business into the region. We work with plenty of regional, well rated, and reputable insurers/reinsurers that are able to write both regional and international business.

The MEnA region includes but is not limited to the below territories:

We understand that our clients have to survive in a challenging new world of economic and political turbulence and in turn they require a unique level of service from their insurance brokers. Our office is ideally located close to our clients and therefore we are able to service and tailor our clients’ insurance and reinsurance requirements to suit their needs. We are a flexible team that provides rapid response capability, innovative solutions, and passion for delivering good service. Our in-depth experience of working in the MEnA region has led to long-standing relationships with influential clients, insurers, and reinsurers which helps us in getting the right deals in place. We also understand local market legal systems, culture and language which combined with our global resources provides real expertise and first class service to our clients.

The real secret to our success is no secret at all. Because we are focused on our clients rather than shareholders, we foster passion, nurture expertise, and deliver exceptional performance for you.


PRoducts

We are equipped to handle all classes of business backed by the support of the firm’s

wholesale operations in London and other Locations. The main service sectors are

demonstrated below.

• Property

• Casualty

• Power and Energy

• Construction

• Marine Hull & Cargo

• Aviation

• Terrorism & War

• Claims

• Financial risks & Specie

• Accident and Health

• Professional Indemnity

• d&O

• Treaty

We are able to provide a closely coordinated and seamless service to our regional and

multinational clients for all their insurance-related requirements. Our service

offering does not only cover traditional insurance and reinsurance broking. Lockton

MEnA Ltd provides consultancy services which can be tailored to our client’s needs be

it on an annual or a one-off basis. Our experienced Associates analyse the risk

inherent in our client’s business and advise on how to effectively manage it in a way

that meets our client’s ultimate business objectives. We listen carefully to our client’s

needs and are renowned for thinking outside of the box and providing ideas and

solutions in the range of insurable and non-insurable risks. Our unique size allows us

to be small enough to care and service our clients well and large enough to handle the

most complex risks.

• Algeria• Bahrain• Egypt• Iraq• Jordan• Kuwait• Lebanon• Libya• Morocco•

• Syria• Qatar• Saudi Arabia• Sudan• Tunisia• Turkey• uae• yemen

LOCKTON (MENA) LTDLOCKTON (MENA) LTD

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Key contacts

Wael Khatib Msc fcII - President and ceo T: +9714 373 8787


lama sweis Msc fcII - senior Vice President T: +44 (0) 207 933 2173



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As part of the natural progression of our presence in the MEnA region, Lockton has established Lockton Insurance Brokers LLC, located in Abu Dhabi, as our first retail insurance brokerage services in the region. The primary function of our team is to deliver the recognized Lockton global approach of high level service to Lockton’s clients based in the uAE.

Complementing the existing dubai presence of our reinsurance team in the dIFC, LIB utilizes this reinsurance expertise when delivering tailored insurance solutions for direct clients based in the uAE. The expectations and requirements of our clients are managed and catered to by our team with over 200 combined years of retail broking experience in both General Insurance and Employee Benefits. We have specialists in all classes of insurance needed in the uAE market, the main ones being:

Whatever the industry or sector, we will deliver the insurance and risk management solutions that represent the best possible value and are also flexible enough to meet the changing needs of our clients’ businesses. We have our own wordings for all major classes agreed with key insurers, which offers wider cover based on more modern wordings utilised in the London market today.


Key contacts

Arafat Khatib - Chief Executive OfficerT: +971 2 6933999


Richard Prenter - senior Vice PresidentT: +9712 693 3999


LOCKTON IBLOCKTOn InSurAnCE BrOKErS LLC

• Hospitality• Construction• Technology• Aviation• Marine• Energy• retail

• Property Owners(Large Scale)• Transport• Employee Benefits• Medical • Hotels• Travel

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The Oslo office opened August 1 2011. The Oslo team have a spread of financial and legal background, with experience from 3 years up to more than 25 years from the Insurance industry. The 4 senior associates, all serving as client executives, have each more than 20 years of experience from the insurance industry. In the mix with younger talent the office are prepared to serve the clients of choice. Just some 18 months after startup the office is already the market leader for financial lines insurance in Norway. The Norwegian office cooperates with other brokers who serve clients for other lines of business, and are Lockton’s first footstep into the Nordic region.


PRoducts

The Norwegian operation is specialized in financial lines and affinity type solutions with the following Industry focus:• Financial Industry (incl. Insurance Companies/Financial Services

Agents/Brokers)• Professionals (associations)• Industries which are not able to solve their issues with off the shelves • insurance products (specie)

Competecies and specialities:• Operational and financial risk • Directors’ & Officers’ Liability• M&A • Affinity (client loyalty- and profitability programmes)• Subcontractors to brokers with other focus areas/specialties • Establishing white labeling for insurance companies • Soft Capital and Guarantees

Key contact

The Oslo office is headed by Cato Aamodt. Cato has more than 25 years of experience in the insurance industry, with the last 17 years in the broking industry. Beside heading up the office Cato is also client responsible for some of the major clients of Lockton in Oslo.

cato aamodt - Managing directorT: +47 928 90 100


NORWAYnOrWAy, OSLO

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Lockton Companies LLP. Authorised and regulated by the Financial Services Authority. A Lloyd’s broker Registered in England & Wales at The St Botolph Building, 138 Houndsditch, London, EC3A 7AG.

Company no. OC353198www.lockton.com

our MissionTo be the worldwide value and service leader in insurance brokerage and risk management

our GoalTo be the best place to do business and to work

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