a guide to emergency preparedness - mount sinai
TRANSCRIPT
A Guide to Emergency
Preparedness
Contributors
Kevin Chason, DODirector Mount Sinai Health System Emergency Management [email protected]
Donald Cardone, EMT-P, CIC Associate Director The Mount Sinai Hospital, Emergency Management [email protected]
Maria Palakudiyil, MPHProject CoordinatorThe Mount Sinai Hospital, Emergency [email protected]
Teri Friedman, MS, CRCDirector Mount Sinai Beth Israel, Opioid Treatment Program [email protected]
Dr. Michael A. Fiori, MDDirector of AddictionsMount Sinai Beth Israel,Department of Psychiatry [email protected]
Belinda M. Greenfield, Ph.D.Bureau DirectorDivision of Practice Innovation and Care ManagementNY State Office of Alcoholism and SubstanceAbuse [email protected]
David Miller, MPH, CEM Emergency ManagerMount Sinai Beth IsraelMount Sinai Health SystemEmergency [email protected]
Betty DugganDirectorNYC Medical Reserve CorpsOffice of Emergency Preparedness and ResponseNYC Department of Health and Mental Hygiene [email protected]
Nancy A. Benedetto, MS, ACExecutive DirectorAdministrationRegional EMS Council of NYC, [email protected]
Jennifer Carley, CHSPSafety SpecialistOccupational & Environmental SafetyLenox Hill [email protected]
Jacob Neufeld, MPA, ABCPEnterprise Resiliency Manager Memorial Sloan Kettering Cancer Center [email protected]
Wanda MedinaSenior Program ManagerOffice of Emergency Preparedness and ResponseNYC Department of Health and Mental [email protected]
Table of Contents
My Information 1
Home Preparedness ................................................................................................ 3
What Training Do I Need From My Center? ................................................................ 5
Important Steps you can take to Plan Ahead ................................................................ 6
Medical ID Bracelet 7
Emergency Information on your Mobile Phone................................................................ 7
Emergency and Evacuation Planning ................................................................ 8
An OTP Patient’s Guide to Transportation ................................................................ 9
Emergency Preparedness Resources ………………………………………………………… 10
NYC OTP Directory 11
1
My Information
My Name:
Address:
Phone Number:
Email Address:
My Support Network Contact Information
Name:
Relationship:
Phone Number:
Email Address:
Name:
Relationship:
Phone Number:
Email Address:
2
My Health Information
Clinic Name:
Address:
Phone Number:
RUID #:
Back-Up Clinic Name:
Address:
Phone Number:
Health Insurance:
Individual Number:
Group Number:
My Medications:
Pharmacy Name:
Pharmacy Phone:
My Transportation
My primary means of transportation is:
I will call (family/friend):
Phone number:
Taxi Service Number:
Access-A-Ride Number:
Car Service Number:
3
HOME PREPAREDNESS
EMERGENCY KITS FOR YOUR HOME
A home emergency kit should include:
1 gallon of drinking water per person
per day
Non-perishable foods
First aid kit
Flashlights
Battery operated or hand-crank radio
Whistle
Bleach or iodine.
Phone that does not require electricity
Pet supplies
TALK ABOUT PREPARING
Tell children that a disaster is something that could hurt people or cause damage.
Explain that sometimes nature provides “too much of a good thing.” – fire, rain,
and wind.
Teach children:
How to call for help
When to call for help
To call the family contact if separated
To keep personal identification
information with them at all times.
What alarms sound like and what they
mean, and how to react.
4
HOME and APARTMENT PREPAREDNESS
Identify an area near your home that all family
members know to meet in case of emergency. Make
sure all caregivers have this information.
Make sure the area near your home is a pet-friendly place!
Sign up for local emergency notification text
message alerts(Notify NYC).
Sign up for any alerts that are available from
your child(ren)’s school.
Know your exits!
Make sure all exits, hallways, and stairways are
clear of clutter.
Identify a person who lives outside the local area that
can act as a point of contact for all family members.
FIRE SAFETY AT HOME
FDNY TOP 7 FIRE SAFETY TIPS
1. Never use an extension cord with large-current appliances
such as space heaters, air conditioners, or refrigerators.
2. Never smoke while lying down.
3. Stay in the kitchen while cooking; wear short or tight sleeves.
4. Installing and maintaining a smoke alarm will reduce your
chances of dying in a fire by half. Install alarms on every
floor and in bedrooms for extra protection.
5. Plan and practice a fire escape plan. Do not attempt to
fight the fire yourself. Get out and close the door. Call 911.
6. Store matches and lighters out of reach of children.
Provide continuous supervision of children.
7. Never leave burning candles unattended.
5
Emergencies and My Center
What Should I Know?
The emergency closure of an OTP clinic is an extremely rare event. Please remember that
you will be safe and will not suffer from severe withdrawals if you miss one dose of your
medication. There is no need to go to the Emergency Department if you only miss one
dose. If your clinic is closed, you may go to the nearest OTP clinic to be guest medicated
(see list on page 11). If you need help in locating another OTP, you can also contact New
York State Office of Alcoholism and Substance Abuse Services (OASAS) Patient Advocacy
line at 1-800-553-5790 during normal business hours.
If you miss more than one day and are unable to get to another clinic, you should then
report to the Emergency Department of the nearest hospital.
Your center should educate you on the following in case of emergency:
How to evacuate your center
Alternate centers to receive medication
How the center will communicate with you during a large closure
It is important that you carry the following information with you, in case of an emergency
closure of your clinic:
Identification card
OTP clinic card, including the phone number of your clinic
A list of all of your medications, including dosing information
6
Important Steps you can take to Plan Ahead Taking the time to plan ahead may save your life or the life of a loved one!
Prepare an Emergency Go Bag
Everyone should build a GO BAG. A GO BAG could be a backpack or small suitcase on
wheels that includes the items you would need to survive if you had to leave your home:
The following items should be added to your emergency GO BAG to help meet your
needs in an emergency. The GO BAG should include:
• Copies of your I.D., insurance cards, front and back
• Emergency phone numbers for your doctors, clinic, and nearby clinics
• At least three days of your medication as well as a list of other medications, the
dosage, and instructions for taking
• A week’s worth of the medical supplies you use
• Extra set of keys
• Credit and ATM cards as well as cash in small bills
• Bottled water and nonperishable food such as granola bars
• Flashlight, whistle, scissors
• Battery-operated AM/FM radio and extra batteries or crank radio
• Extra clothing, shoes, glasses, hand sanitizer
• Contact information of family, friends, neighbors
** Check your GO BAG every 6 months for expiration dates and replace items as needed.
7
MEDICAL ID BRACELET
Medical identification bracelets can be extremely useful if you have a chronic medical
condition. Medical workers need to know of your condition in order to assist you effectively.
Emergency Information on your Mobile phone
One of the easiest and most convenient places to keep emergency information is on your
smartphone, allowing someone to see it without having to unlock your phone. Medical ID is
a feature on iPhone. This emergency contact feature can also be downloaded as an
application to Android phones called ICE: In Case of Emergency . In addition, you can save
a contact named "ICE" in your phone’s contact list. This contact has medical information
about you.
After enabling Medical ID, you can save useful information for rescue workers, such as
allergies, medication, medical conditions, identity, organ donor, blood type etc. You can
also save an emergency contact’s information in case of an emergency.
Thus, with only one click on your screen, you have the ability to send text alerts to all your
emergency saved contacts and also call rescue workers immediately! Your contacts will
know where you are and will be able to help you!
Directions for Inputting Emergency Information to your smart phone:
iPhone Android 1. Open the Apple Health app
2. Tap ‘Next’ in the bottom corner
and enter your info under ‘My info’
1. Check your phone's setting for an
emergency contact feature which is
present in certain android versions.
3. Click Continue and Tap ‘Create
Medical ID’, at the bottom.
4. Fill in as much information as is
relevant to you, and make sure
‘Show When Locked’ is turned on
(to green).
5. Make sure you assign at least one
person as your emergency contact
person. You must save that person's
name and phone number in your
Contacts app for the Health app to
be able to include it.
6. Hit ‘Next’ , review the information,
and click ‘Done’ to save
2. If you can't find the emergency
contact field within the settings,
there are many free apps for adding
emergency info, but you'll need
one that is accessible from the lock
screen.
3. Don’t use an app that sends
emergency information via text
messaging.
4. For Android 5.0 and later, the ICE: In
Case of Emergency app lets you
save important information as well
as ICE names and numbers.
8
Emergency and Evacuation Planning
• Record your contact information and keep with you
• Plan how you will contact your clinic
• Identify your out-of-area contacts
• Have emergency information on your phone, mentioned on
Page 7
• Know when to call 911
• Know which types of emergencies are likely to happen in
your area
• Sign up for Notify NYC(link in Resources page) to stay aware of
pending emergencies
• Make an evacuation plan on how to leave your area if told to
do so
• Print a map of your evacuation route
• Review transportation options
• Share your plans with loved ones
• Practice your plan with family and friends!
9
An Opioid Treatment Center Patient’s Guide to Transportation
IN THE EVENT OF AN EMERGENCY
In the event of an emergency impacts your clinic, Your OTP Center may:
• Schedule you for an earlier session at your clinic or schedule you to pick up your maintenance dose at an alternate clinic.
• Send you to another clinic.
• Give you additional bottles.
Developing a Transportation Plan Plan ahead:
• Call 311 or visit www.mta.info for additional information on availability of Mass Transit • Have a car-‐pool plan in place in event of mass transit shut down. • Consider a taxi or private car/van service
Routine Transportation May Include:
• Personal vehicle • Car Service/Taxi • Mass Transit (bus, train) • Access-‐A-‐Ride
Alternate Transportation May Include:
• Your Opioid Treatment Center can assist you in developing an alternate transportation plan
• Check with your center to see if they have made emergency arrangement with a car or van service to take patients to and from the OTP Clinic
When to Call 911
• Only call 911 in case of an emergency • 911 is NOT appropriate transportation for clients who miss an opioid treatment unless they are exhibiting
other life-‐threatening symptoms: o Medical Emergencies
(i.e. Asthma Attack, Allergic Reaction, Cardiac Arrest, Toxicity, Poisoning). o Accidents (i.e. Trip and falls). o Signs of withdrawal.
If 911 Is Called:
• An ambulance, and maybe a fire truck and the police, will respond. o These personnel treat emergencies, and do not provide routine transport.
• The 911 ambulance will NOT transport you to an Opioid Treatment Center! o You will be brought to the nearest emergency room o You may be placed in the waiting room while more emergent patients are treated
10
Emergency Preparedness Resources
American Red Cross
1-877-733-2767
http://www.redcross.org/prepare/location/home-family/disabilities
ASPCA
1-888-666-2279
http://www.aspca.org/pet-care/general-pet-care/disaster-preparedness
Con Edison
1-800-752-6633
https://www.coned.com/en/services-and-outages/preventing-recovering-from-
outages
FEMA
1-800-621-3362
https://www.ready.gov/
https://www.fema.gov/media-library/assets/documents/90356
National Alliance on Mental Health
800-950-6264
https://www.nami.org/
National Suicide Prevention Lifeline
1-800-273-8255
https://suicidepreventionlifeline.org/
New York City Emergency Management
212-504-4115
https://www1.nyc.gov/site/em/about/overview.page
New York State Office of Emergency Management
1-518-292-2293
http://www1.nyc.gov/site/em/ready/guides-resources.page
Notify NYC
1-212-504-4115
https://a858-nycnotify.nyc.gov/notifynyc/
The Center for Disease Control and Prevention
https://emergency.cdc.gov/preparedness/kit/disasters/
NYC Opioid Treatment Programs
11
Center Name Address Contact
Number
Bellevue Hospital Center OTP 462 1st Ave.
New York, NY 10016 212-562-4912
Beth Israel Medical Center - Vincent P. Dole Clinic 25-12th St.
Brooklyn, NY 11215 718-965-7900
Beth Israel Medical Clinic- Clinic 1 103 E 125th St.
New York, NY 10035 212- 774-3210
Beth Israel Medical Clinic- Harlem 2 OTP 103 E 125th St.
New York, NY 10035 212-774-3200
Beth Israel Medical Center Clinic - Harlem 6/7 OTP
( Clinic 6/7 & Billie's Place)
103 E 125th St.
New York, NY 10035 212-774-3260
Beth Israel Medical Center Clinic- 1E OTP
( Clinic 1E)
429 2nd Ave.
New York, NY 10010 212-726-6800
Beth Israel Medical Clinic- Clinic 2C OTP
( Clinic 2C/2F)
429-435 2nd Ave.
New York, NY 10010 212- 726-6821
Beth Israel Medical Center Clinic 3G OTP
( Clinic 3C/3G)
429-435 2nd Ave.
New York, NY 10010 212-726-6823
Beth Israel Medical Center Clinic- Gouverneur OTP 109-11 Delancey St.
New York, NY 10002 212-614-2840
Beth Israel Medical Center Clinic- Harlem 8 OTP
(Clinic 8/8D)
132 W 125th St.
New York, NY 10027 212-636-4840
Beth Israel Medical Clinic- MMTP Avenue A Clinic 26 Avenue A
New York, NY 10009 212-420-8079
Bronx- Lebanon Hospital Center 1276 Fulton Ave.
Bronx, NY 10456-3402 718-503-7752
Brooklyn Hospital Center - Parkside Dependency
Treatment Program
121 Dekalb Ave.
Brooklyn, NY 11201 718- 250-8000
Carnegie Hill Institute OTP 116 E 92nd St.
New York, NY 10128 212-289-7166
Center for Comprehensive Health Practice-Extended
Care Program
1900 Second Ave.
12th Floor, New York, NY 10029 212- 360-7753
Center for Comprehensive Health Practice- Multi Track
Abstinence Program
1900 Second Ave.
12th Floor, New York, NY 10029 212- 360-7753
Center for Comprehensive Health Practice- Pregnant
Addicts Addicted Mothers
1900 Second Ave.
12th Floor, New York, NY 10029 212-360-7753
Concourse Medical Center, Inc. (43050)
880 Morris Ave.
Bronx, NY 10451
718-665-9340
x118
Elmhurst Hospital Center OTP
79-01 Broadway
Queens, NY 11373 718-334-3195
Greenwich House East OTP
190 Mercer St.
New York, NY 10012
212-677-3400
x426
Harlem East Life Plan- MMTP Clinic Unit II KEEP OTP
2367-2369 2nd Ave.
New York, NY 10035
212-876-2300 x
107
Harlem East Life Plan( H.E.L.P) Unit I OTP
2367-2369 2nd Ave.
New York, NY 10035
212-876-2300 x
107
Harlem East Life Plan-MMTP Clinic Unit II OTP
2367-2369 2nd Ave.
New York, NY 10035
212-876-2300 x
107
Interfaith Medical Center
880 Bergen St.
Brooklyn, NY 11238
718-613-7510 x
7511
Kings County Hospital OTP
591 Kingston Ave.
Brooklyn, NY 11203 718-245-2635
NYC Opioid Treatment Programs
12
Lafayette Medical Approach, Inc OTP
233-235 Lafayette St.
New York, NY 10012 212-431-6177
Long Island Jewish Medical Center OTP
75-59 263rd St.
Glen Oaks, NY 11004 718-470-8944
Lower Eastside Pregnant Women and Infants
7 Gouverneur Slip
New York, NY 10002 212-566-3513
Lower Eastside Service Ctr- MTA-R
7 Gouverneur Slip E
New York, NY 10002 212-566-3513
Lower Eastside Service Ctr SuCasa M-IR
7 Gouverneur Slip E
New York, NY 10002 212-566-3513
LowerEast Side Service Ctr
46 E Broadway
New York, NY 10002 212-343-3551
Lower Eastside Services- Clinic III OTP 1
46 E Broadway
New York, NY 10002 212-343-3550
Metropolitan Hospital Center-OTP
1900 2nd Ave.
New York, NY 10029 212-423-6822
Montefiore Albert Einstein Melrose, DoSA
260 E 161st St.
Bronx, NY 10451 347-493-8595
Montefiore Albert Einstein at Port Morris
804 E 138th St.
Bronx, NY 10454 347-493-8595
Montefiore Albert Einstein at Waters Place
1510 Waters Pl.
Bronx, NY 10461 347-493-8595
Montefiore Albert Einstein at Waters Place
1510 Waters Pl.
Bronx, NY 10461 347-493-8595
Montefiore Medical Center SATP Unit III
2058 Jerome Ave.
Bronx, NY 10453
718-829-3440
x8578
Montefiore Medical Center SATP - Unit I
3550 Jerome Ave.
Bronx, NY 10467 718-920-4067
New York Presbyterian Hospital-Vincent P. Dole Clinic
503 E 70th St.
1st Floor, New York, NY 10021 212-746-6747
New York and Presbyterian Hospital- NY Presbyterian
Hospital OMM
503 E 70th St.
1st Floor, New York, NY 10021 212-746-1252
Promesa, Inc. (166)- Substance Abuse & Opioid
Dependence Treatment Programs
1776 Clay Ave.
Bronx, NY 10457
718-299-1100 x
3046
Promesa INC 166
561 Court St.
Brooklyn, NY 11231
718-780-7495
x7495
PROMESA, Inc.- Amanecer Detox/ Rehab Recovery
Center OTP
1776 Clay Ave.
Bronx, NY 10457
718-299-1100 x
3046
Ramon Velez Recovery Center
754 E 151st St.
Bronx, NY 10455
347-352-2474
x2417
Samaritan Daytop Village Inc. M-IR
130-20 89th Rd.
Richmond Hill, NY 11418
718-441-8913 x
8811
Samaritan Daytop Village Inc.
130-20 89th Rd.
Richmond Hill, NY 11418
718-441-8913 x
8811
Samaritan Daytop Village, Inc ( OPT 2)
477-481 Willis Ave.
Bronx, NY 10455
718-292-4640
x299
Samaritan Daytop Village, Inc (OPT 1)
250 Grand Concourse
Bronx, NY 10451 718-292-4455
South Brooklyn Medical Services-MMTP Clinic
685 3rd Ave.
Brooklyn, NY 11232
718- 788-
2594x117
St. Barnabas Hospital
4535-39 3rd Ave.
Bronx, NY 10457 718-960-6214
NYC Opioid Treatment Programs
13
St. Joseph's Hospital, Yonkers- OTP 1
211-221 Powell St.
Brooklyn, NY 11212 914-378-7566
St. Joseph's Hospital, Yonkers OTP- Alabama Clinic
480 Alabama Ave.
Brooklyn, NY 11207 718-485-6000
St. Joseph's Hospital, Yonkers- Queens Opioid
Treatment Clinic OTP 3
175-20 Hillside Ave.
Jamaica NY 11432
718-291-1890 x
7240
St. Joseph's Hospital, Yonkers-OTP 2
1480 Prospect Pl.
Brooklyn, NY 11213 718-953-2302
St. Luke's-Roosevelt Hospital Center OTP
429 W 58th St.
New York, NY 10019 212-523-6166
START Recovery & Treatment- Starting Point Clinic OTP
119 W 124th St.
New York, NY 10027 212-932-2678
START Recovery & Treatment- Third Horizon Clinic OTP
2195 3rd Ave.
New York City, NY 10035 212-348-5650
START Treatment & Recovery Centers- Bushwick OTP
1149-55 Myrtle Ave.
Brooklyn, NY 11206 718 574-1801
START Treatment & Recovery Centers- Highbridge Clinic
OTP
500 W 180th St.
New York, NY 10037 212-543-2782
START Treatment & Recovery- East New York Clinic OTP
494 Dumont Ave.
Brooklyn, NY 11207 718-385-4000
START Treatment & Recovery- Fort Greene Clinic OTP
937 Fulton St.
2nd & 3rd Floors Brooklyn, NY
11238
718-789-1212
START Treatment & Recovery- Kaleidoscope Clinic OTP
119 W 124th St.
New York, NY 10027 212-932-2811
Staten Island University Hospital KEEP- Princess Bay
392 Seguine Ave.
Staten Island, NY 10309 718-226-3815
Staten Island University Hospital OTP 1- Stapleton
111 Water St.
Staten Island, NY 10304 718-448-3977
Staten Island University Hospital OTP 2- Coney Island
425 Coney Island Ave.
Brooklyn, NY 11218- 718-306-5125
Staten Island University Hospital OTP 3- Canarsie
567 E 105th St.
Brooklyn, NY 11236- 718-307-3001
VIP Community Services
1910 Arthur Ave.
Bronx, NY 10457
718-583-5150 x
8954
West Midtown Management Group OTP 1
311 W 35th St.
New York, NY 10001
212-736-5900 x
151
West Midtown Management Group OTP
311 W 35th St.
New York, NY 10001
212-736-5900 x
151
1 4
Special Thanks
The New York State Office of Alcoholism and Substance Abuse Services(OASAS)
New York City Department of Health and Mental Hygiene
New York City Medical Reserve Corps
Regional Emergency Medical Services Council NYC(REMSCO)
The Mount Sinai Hospital
Mount Sinai Beth Israel
Memorial Sloan Kettering Cancer Center
Northwell Health: Lenox Hill Hospital
15
This was supported by Cooperative Agreement Number TP921922,
funded by the Centers for Disease Control and Prevention. Its contents are solely
the responsibility of the authors and do not necessarily represent the official views of the
Centers for Disease Control and Prevention or the Department of Health and Human Services.