a guide for taxpayers & investors - moncada,...

CITIZENS’ CHARTER

A GUIDE FOR TAXPAYERS & INVESTORS

“GOOD GOVERNANCE IS OUR GOAL”

MONCADA, TARLAC Email add: [email protected]

Poblacion 1, Moncada, Tarlac Tel. No. (045) 606-5405/606-5406 loc. 101 Fax No. loc. 120

URL: www.moncada.gov.ph Email: [email protected]

As we are moving forward to the achievement of more significant projects and

programs, we cannot forget the contributions of our past local leaders in designing the

pattern of gradual development of our town. We are thankful for their integrity and

compassion in administering the affairs of the municipal government. The present state

of development that we had attained is indeed, a lasting legacy of the past and present

leadership.

Likewise, we cannot disregard the role of every citizen, the taxpayers who kept

on trusting the municipal government in the performance of its mandated functions.

The implementation therefore of R.A. 9485 of The Anti-Red Tape Act of 2007

(ARTA) will strengthen our advocacy for good governance, not only in the local level but

within the entire government system. The ARTA will be instrumental in fighting graft and

corruption in the bureaucracy.

On the whole, the recently crafted Moncada LGU Citizens’ Charter will serve the

purpose of promoting transparency in the delivery of services to the public.

Let us support it.

(SGD) BENITO E. AQUINO Municipal Mayor Chairperson, Steering Committee On the Citizens’ Charter Initiative

Republic of the Philippines MUNICIPALITY OF MONCADA

Province of Tarlac

M E S S A G E

http://www.moncda.com.ph/

mailto:[email protected]

Poblacion 1, Moncada, Tarlac Tel. No. (045) 606-5405/606-5406 loc. 101 Fax No. loc. 120

URL: www.moncada.gov.ph Email: [email protected]

The Anti-Red Tape Act of 2007 or RA 9485 implies the practice of good

governance in our bureaucracy. A very timely program to promote integrity and

transparency in the delivery of frontline services to the public clientele.

It eliminates the undesirable intervention of fixers in the performance of

mandated tasks and responsibilities, which in most cases or in the end the

taxpayer is always the looser. Let us therefore support the law.

Congenially, as we keep on serving our constituents, our countrymen, let

us give the most of it by serving honestly, efficiently and effectively.

(SGD) JESSIE E. AQUINO Municipal Vice – Mayor


Province of Tarlac

OFFICE OF THE SANGGUNIANG BAYAN

M E S S A G E

http://www.moncda.com.ph/

mailto:[email protected]


Province of Tarlac -oOo-

OFFICE OF THE SANGGUNIANG BAYAN

EXCERPTS FROM THE MINUTES OF THE REGULAR SESSION OF THE SANGGUNIANG BAYAN HELD ON THE 20th DAY OF JULY, 2009 AT THE LEGISLATIVE BUILDING SB SESSION HALL. PRESENT: HON. JESSIE E. AQUINO .. PRESIDING OFFICER HON. MARCLETO U. OBILLO .. PRO-TEMPORE HON. CLEOFE D. FAVIS .. MEMBER HON. AMADOR T. MENDOZA, SR. .. MEMBER HON. RICARDO D. VENGCO .. MEMBER HON. JANIUS M. YASAY .. MEMBER HON. EFREN M. RAMIREZ .. MEMBER HON. EDGARDO I. TOLENTINO .. MEMBER HON. LORETA M. UYCOCO .. MEMBER HON. RUBEN V. GAMBOA .. EX-OFFICIO MEMBER HON. RAINIER JAN V. MINA .. EX-OFFICIO MEMBER ABSENT : NONE

RESOLUTION NO. 37 - 2009

“A RESOLUTION ADOPTING THE CITIZENS’ CHARTER OF THE LOCAL GOVERNMENT UNIT OF MONCADA, TARLAC AS A MEACHANISM IN IMPROVING EFFICIENCY OF DELIVERING GOVERNMENT FRONTLINE SERVICES.”

WHEREAS, in pursuance to RA 9485 or the Anti-Red Tape Act of 2007, the Local Government Unit of Moncada, Tarlac crafted a Citizens’ Charter aimed at promoting transparency in local governance with regard to the manner of transacting with the public;

WHEREAS , the Citizens’ Charter is an official document , a service

standard or a pledge , that communicates information on the services provided by the concerned municipal government to the public ;

Whereas, to successfully implement , the said Charter needs to be adopted by the Sangguniang Bayan;

NOW THEREFORE, on motion presented by Coun. Janius M. Yasay , the

Chairman of the Committee on laws and Ordinances, and unanimously seconded.

RESOLVED , as it is hereby resolved to adopt the Moncada LGU Citizens’

Charter as a system of improving efficiency in the delivery of government frontline services.

RESOLVED FURTHER, that the said official document shall take effect

upon its approval. RESOLVED FINALLY, that copies of this Resolution be furnished all

concerned offices for their information and kind consideration. . UNANIMOUSLY APPROVED. We hereby certify to the correctness of the foregoing resolution . (SGD) ABRAHAM S. SALES, JR. Acting SB Secretary (SGD)JESSIE E. AQUINO Municipal Vice-Mayor/ Presiding Officer APPROVED : (SGD) BENITO E. AQUINO Municipal Mayor

VISION

A progressive, peaceful and crime-free

Moncada where the people and environment

co-exist in harmony.

MISSION

To implement a system of governance

that is responsive to the needs of its people

and the environment in order to pursue

sustainable growth and development, lasting

peace and order, and genuine environmental

preservation.

MUNICIPAL OFFICIALS

Hon. Benito E. Aquino - Municipal Mayor Hon. Jessie E. Aquino - Municipal Vice Mayor

Hon. Marcleto U. Obillo - Councilor Hon. Cleofe D. Favis - Councilor

Hon. Amador T. Mendoza, Sr. - Councilor Hon. Ricardo D. Vengco - Councilor Hon. Janius M. Yasay - Councilor

Hon. Efren M. Ramirez - Councilor Hon. Edgardo I. Tolentino - Councilor

Hon. Loreta M. Uycoco - Councilor Hon. Ruben V. Gamboa, Jr. - ABC President

Hon. Rainier Jan V. Mina - SK Federation Chairman

DEPARTMENT HEADS Emilia S. Quilet - Municipal Budget Officer

Abraham S. Sales, Jr. - Acting SB Secretary/ Municipal Civil Registrar

Amanda M. Salvador - Municipal Treasurer Agnes C. Llana - OIC – Municipal Accountant Engr. Noel T. Esteban - Municipal Engineer

Elidia R. Aganan - OIC-MPDC Armando B. Valenton - Municipal Assessor

Miendrado G. Gabriel - OIC – Municipal Agriculturist Dr. Blanca Corazon C. Rodrigo - Rural Health Physician (RHU I)

Dr. Gary Role - Rural Health Physician (RHU II) Mildred G. Arciaga - Municipal Social Welfare and Development Officer

UNIT HEADS, OFFICE OF THE MAYOR Erwin A. Espejo - Executive Asst. to the Mayor

Jaime O. Duque - Consultant on Municipal Affairs Emilia S. Quilet - Acting Human Resources &

Development Officer Abraham S. Sales, Jr. - PESO Manager Josephine V. Mina - Market Administrator

Emer D. David - Motorpool & Disaster Management Raul E. Lopez - Municipal Slaughterhouse/Abattoir

Cristopher John B. Pabo - Management Information System Wilma D. Balgos - Solid Waste Management

Lorna B. Macarayo - Municipal Librarian

NATIONAL GOVERNMENT LINE AGENCIES

DILG/MGOO - Jocelyn F. Millado

Moncada Municipal Police Station

Hotline : - Tel. # (045) 606-5408

Chief of Police - PSInsp. Augusto P. Pasamonte

Moncada Bureau of Fire Protection

Hotline : - Tel. # (045) 606-5432

BFP Chief - SF02 Rustum C. Billiones

Acting Municipal Fire Marshall

BIR Collection Agent - Nelia G. Dalao

Department of Agrarian Reform - Virgilio R. Antonio Municipal Agrarian Officer

COMELEC - Charito M. Lacamento Election Officer

Municipal Trial Court - Judge Marivic C. Vitor

POPCOM Officer - Vida E. Bagamaspad

Moncada Water District - Engr. Rogelio B. Mina, Jr.

General Manager

Office of the Senior

Citizens Affairs - Soledad C. Mendoza President (FPSCAP) (Federation President Senior Citizen

Association of the Philippines (Moncada, Chapter)

STEERING COMMITTEE ON THE CITIZENS’ CHARTER INITIATIVE

Hon. Benito E. Aquino - Municipal Mayor

Hon. Jessie E. Aquino - Municipal Vice Mayor HON. Amador Mendoza, Sr. - SB Member – Committee on

Trade & Industry Mrs. Emilia S. Quilet - Municipal Budget Officer Ms. Amanda M. Salvador - Municipal Treasurer

Mr. Abraham S. Sales, Jr. - Municipal Civil Registrar Mrs. Agnes C. Llana - Municipal Accountant (OIC)

Engr. Noel T. Esteban - Municipal Engineer Mr. Armando B. Valenton - Municipal Assessor

Dr. Blanca Corazon C. Rodrigo - Municipal Health Officer Mr. Miendrado Gabriel - Municipal Agriculturist (OIC) Mrs. Mildred G. Arciaga - MSWDO

Mrs. Lega E. Navarro - Chairman Moncada Women’s Credit Coop.

TASK FORCE ON CITIZEN’S CHARTER PREPARATION

Mr. Abraham S. Sales, Jr. - Task Force Head

Mrs. Emilia S. Quilet Mr. Jaime O. Duque Ms. Amanda M. Salvador

Mr. Armando B. Valenton Mrs. Elidia R. Aganan Engr. Noel T. Esteban Dr. Blanca Corazon C. Rodrigo Mrs. Mildred G. Arciaga Mr. Miendrado Gabriel Mrs. Josephine V. Mina Mrs. Cristina A. Gabriel Mrs. Grace C. Portuguez Mrs. Aida T. Gascon Mr. Roy Quindara Mr. Ferdinand Tolentino Mrs. Helen N. Vigilia Mrs. Jocelyn F. Millado Mrs. Luisa L. Calayan Mrs. Juvy C. Mendoza

LIST OF SPECIAL BODIES

1. PERSONNEL SELECTION BOARD

2. BIDS AND AWARDS COMMITTEE

3. MUNICIPAL SOLID WASTE MANAGEMENT BOARD

4. MUNICIPAL PEACE AND ORDER COUNCIL

5. MUNICIPAL CENSUS COORDINATING BOARD

6. PEOPLE’S LAW ENFORCEMENT BOARD

7. LOCAL HEALTH BOARD

8. MUNICIPAL DISASTER COORDINATING COUNCIL

9. MUNICIPAL NUTRITION COMMITTEE

10. LOCAL SCHOOL BOARD

11. TASK FORCE EMA (Emergency Monitoring Assistance)

GOAL AND OBJECTIVES OF THE MONCADA LGU CITIZENS’ CHARTER

GOAL :

To come up with a Citizens’ Charter for the Municipality of Moncada that would promote integrity, accountability, proper management of resources , responsiveness and customer welfare and satisfaction, in the delivery of frontline services.

OBJECTIVES :

1. To identify all frontline services provided by the LGU.

2. To review the procedures, requirements charges and fees involved in the delivery of these services with the intention of improving them.

3. To set appropriate performance standards in the delivery of those

frontline services.

4. To obtain pledges/commitments from all LGU departments/offices /units Personnel that they will observe the set performance standards in their delivery of frontline services.

5. To write and package the citizens’ charter in published form.

FUNCTIONAL STATEMENT AND GENERAL OBJECTIVES Office : OFFICE OF THE MAYOR I. FUNCTIONAL STATEMENTS Executive Direction, Control, Supervision, Implementation and Management of Municipal Affairs. II. OBJECTIVES 1. To see to it that ethics in the public service is fully observed by all public servants so that integrity of the civil service is well-preserved. 2. To control /trim down bureaucracy in all offices so that more development oriented programs will be implemented. 3. To supervise and manage properly and honestly all projects be it sponsored by the national government so that more people in the community will be benefited. III. PROGRAMS/PROJECTS ACTIVITIES. 1. Exercise general supervision and control over all programs, projects, services and activities of the municipal government. 2. Enforce all laws and ordinances relative to the governance of the municipality. 3. Initiate and maximize the generation of resources and apply the same to the implementation of development plans, programs, objectives and priorities of the municipality. 4. Ensure the delivery of basic services and the provision of adequate facilities.

FRONTLINE SERVICES

1. Issuance of Mayor’s Clearance. 2. Issuance of Mayor’s Permit .

2.1. Permit to hold a dance Party. 2.2. Permit to hold a motorcade/parade for the promotion of product/services. 2.3. Permit to use the municipal auditorium. 2.4. Business Permit 2.5. MTOPs (Motorized Tricycle Operator Permit) 3. Preparation of Affidavit 4. Does other clerical and other services as requested by clients. STEPS/PROCEDURES ON HOW TO AVAIL OF THE SERVICES 1. Issuance of Mayor’s Clearance

Follow These Steps It will take you Please Approach 1. Request Get checklist of requirements

1 min.

Aloha Calaycay Clerk

2. Submit required document . . Community Tax Certificate (Cedula) . Barangay Clearance . Police Clearance

1 min.


3.Pay the corresponding Fee for the Mayor’s Clearance at the Treasury Office and submit the Official Receipt to employee In-Charge

2 min.


4. Preparation of the document .

2 min.


5. The Municipal Mayor signs the documents. The EIC may now release the documents to the client .

1 min.

Hon. Benito E. Aquino Municipal Mayor Aloha Calaycay Clerk

2. Issuance of Mayor’s Permit 2.1. Permit to hold a dance Party, motorcade, parade and use of the auditorium .

Follow These Steps It will take you Please Approach 1. Request the needed permit

Myrna P. Caragay Record Officer

2. Secure Official Receipt (OR) of the permit being applied for at the Treasury Office and submit it to the employee-in-charge

2 min.

Treasury Office

3. Preparation of the Mayor’s Permit Enter in the record book the name of the client before issuing the document.

2 min.

Myrna P. Caragay Record Officer

4. Inform the client to furnish a copy of the permit to the Moncada Police (PNP) Station

1 min. Myrna P. Caragay

3. Preparation of Affidavit

Follow These Steps It will take you Please Approach 1. Coordinate/transact with the personnel what kind of affidavit they are going to prepare.

3 min.

Aloha Calaycay

2. Payment of the affidavit fee . Pay the affidavit Fee at the Treasury Office .

2 min.

Treasury Office Personnel

3. Preparation of the Affidavit Present the Community Tax Certificate of the Affiant/s to the EIC.

5 min.

Aloha Calaycay

4. Ask the signatories (Affiants) to affix their Signatures. The Municipal Mayor Signs the affidavit . The EIC release the Affidavit

1 min.

1 min.

1 min.

Hon. Benito E. Aquino Mun. Mayor Aloha Calaycay Clerk

Other frontline services : Praxedes B. Fontanilla Administrative Assistant V 1. Interviews /assists/endorse people in transacting business with the Local Chief

Executive. 2. Answers intercom/telephone calls and operates fax machine. 3. Types/prepares affidavits, clearances , permits before submission to the Local Chief

Executive for signature/issuance. 4. Sorts, files correspondence (in-going and outgoing ) and records office memoranda. 5. Receives/distributes incoming/outgoing correspondence /memoranda. 6. Ensures cleanliness and orderliness at the office of the mayor and its vicinity . 7. Receives appointment s of the Local Chief Executive for approval. 8. Reminds schedule of appointments of the LCE. 9. Does liaison work to different offices both national and local. 10. Performs such other duties/functions as maybe directed by the Mayor.

FEES 1.Mayor’s Clearance - 50.00 2. Police Clearance Local - 70.00 For Abroad - 188.00 3. Mayor’s Permit to use the

The Municipal Auditorium - 750.00 Halfday - 1,500.00 Wholeday - 2,000.00 Nightime/ depending upon its use (disco, variety shows) 4. Mayor’s Permit to hold a Dance Party - 50.00 5. Affidavit Fee - 60.00 6. Certification & Authentication Fee- 60.00 7. Use of conference hall (for outsider)-

SERVICE STANDARDS a. No application /request shall be returned to the client without appropriate action (approval or disapproval request). b. Requested documents at the office of the Mayor will be issued in 1-5 minutes with 1 or more signatories, and with complete requirements.

PERFORMANCE PLEDGES Our Commitment to the public clientele.

a) Be punctual .

b) Be Polite and courteous.

c) Be diligent with our work.

d) Serve with integrity.

Office : OFFICE OF THE MAYOR – OPERATION OF MARKET I. FUNCTIONAL STATEMENT 1. Collection of market fees based on Tax Ordinance and Rules and Regulation formulated by the Sangguniang Bayan Members. 2. Maintenance of government facilities used in the operation of Market . II. OBJECTIVES 1. To establish rapport and better human relation between vendors and market collectors for the attainment of higher income of the market. III. PROGRAMS/PROJECTS/ACTIVITIES 1. Collect market fees based on tax ordinances and rules and regulation formulated by the Sangguniang Bayan Members 2. Maintain government facilities used in the operation of market.

FEES AND CHARGES All market’s charges and fees stipulated in the Moncada Local Revenue Code will

be properly collected and remitted to the Municipal Treasury Office .

SERVICE STANDARDS 1. Market employees shall always be in uniform during office hours and in discharging duties and responsibilities to be properly recognized by the market vendors. 2. Observe cleanliness and orderliness within the public market compound and vicinity. 3. Violators against Municipal Ordinance on Anti-littering and waste segregation shall be fined or penalized.

SERVICES TIME

DURATION EIC

1. Prepare, issue receipts/cash tickets to stall holder /vendors

Daily All collectors

2. Collecton of charges/rentals a. PhaseI-A - Groceries/Sarisari Section b. Phase1-B - School Supplies, Cellphone Repair/Accessories, Glassware c. Phase11 – Bagoong/Driedfish, Slippers d. Phase 11 - Parlor , Tailoring , Drygoods Rice Section e. Carinderia , Used Clothings, Coconut/Buko Rice Grinder f. Baguio Vegetables, Fruits, Back Section g. Consignation ,Delivery Fee h. Fish Section , Delivery Fee i. Hawkers Area/Bagsakan j. Ambulant vendors, Delivery Fee k. Meat, Frozen, Chicken Section l. Parking.Delivery Fee

Daily

All collectors

Rely Pamintuan

Rita Estrella Rely Pamintuan Ma. Elizabeth Galeon Brenda Lapada Generosa Yarcia Fredo Duco Leonardo Cuchapin Antonio Espejo Mendanio Sales Aurora Padagas Leopoldo Portuguez

3. Balance/prepare report of collection

Daily

Monthly

All Collectors

All Collectors Josephine Mina

4. Remit Collections

Daily

All Collectors

5. Record/submit report for filing

Daily

All Collectors

6. Supervise work/activities of all market employees /Personnel

Daily

All Collectors

7. Distribute assignments

ANA

Josephine Mina

8. Attends meeting/seminars

ANA Josephine Mina

9. Approves /initials DTR’S,

Vouchers, PR’s, etc.

ANA

Josephine Mina

10. Maintains cleanliness & Orderliness

Daily

All utility workers

11. Regular cleaning of assigned workplace a. Phase 1-a b. Phase 1-b c. Carinderia, Hawkers Area, Rice Section d. Meat, Fish, Baguio Vegetables Section e. Consignation , Fruits, Back Section . f. Head of Utility Workers

Rinober Baldonado Laureano Villane Cecilia Lazo/Jessie de Vera Arturo Abalos/Allan Gala Jesus Quila Armando Gallarde Jimpaul Lambino/Alfredo Dalimot Jr. Alfredo Dalimot

12. Cleaning of drainage , wall, ceiling of all areas

Weekly

All Utility workers

13.Collection of Garbage

Twice a week

All Utility

14. Maintains Peace & Order at the Public Market a. Police b. Watchman c. Traffic Enforcer

Daily

Police Officer In-Charge Jose Basilio, Tito Evangelista, Emmanuel Gamilia, Luis Dela Cruz & Manolo Guiam Gerald Agustin June Sabatin Atelano Paclibon Rolando Padua

15. Maintains Cleanliness at the Administration Office

Daily

Gina Bautista

16. Maintains Cleanliness at the Public CR’s

a. CR 1 (Open Daytime) b. CR 11 (Open 24 hours) c. CR 111 (Open Daytime)

Winnie Tamayo Felicidad Blas Rosa Tamayo

PERFORMANCE PLEDGES

1. Be punctual

2. Be polite

3. Be courteous .

4. Be honest .

5. Serve with integrity.

Office: OPERATION OF SLAUGHTERHOUSE I. FUNCTIONAL STATEMENT 1. Collection of slaughter fees based on Tax Ordinance , Rules and regulations formulated by the Sangguniang Bayan Members. 2. Maintenance of government facilities used in the operation of slaughterhouse . 3. Production of clean ,wholesome and fit for human consumption meat. 4. Support the development of livestock and poultry industry and promote animal health by preventing the entry of disease-carrying animals and surveillance of zoonotic and reportable diseases in the establishment . II OBJECTIVES

1. To establish rapport and better human relation between meat vendors and market collectors for the attainment of higher income of slaughterhouse.

2. Through improved relations and mutual help between meat vendors and market collectors, cleanliness, peace and order and respect will be observed, thus benefiting more people.

3. To ensure that only apparently healthy, physiologically normal animals are Slaughtered for human consumption and that abnormal animals are separated and dealt with accordingly .

4. To ensure that meat from animals is free from disease, wholesome and are of no risk to human health.

5. To ensure the protection of consumers and meat processing industry against economic losses from meat of inferior quality or abnormal properties.

III. PROGRAMS/PROJECTS /ACTIVITIES 1. Collect slaughter fees based on ordinances and rules and regulations formulated by the Sangguniang Bayan Members .

22

2. Maintain government facilities used in the operation of slaughterhouse and recommends further improvement of the meat facility if it requires so.

FEES :

a) Slaughterhouse fee a.1. Hogs - P 50.00/head a.2.Cattle - 100.00/head b) Corral Fee a.1. Hogs - P 5.00/head a.2. Cattle - 10.00/head c) Weight and measure a) hog/Goat - P 10.00/Head b) Large Cattle - P 20.00/Head d) Pushcart a) Hog/Goat - P 10.00/Head b) Large Cattle - P 20.00/Head

SERVICE STANDARDS

.Newly improved Municipal Slaughterhouse

Newly constructed Municipal Abattoir for large cattle . .

Accredited “AA” slaughterhouse by the National Meat Inspection Services

The Meat facility was granted with a Certificate of Good Manufacturing, Practices by the NMIS.

Newly acquired/installed equipments for butchering.

Trained slaughterhouse personnel.

Featured in NBN channel 4 as a Model Municipal Slaughterhouse under the

Republic Service Weekly show of the Civil Service Commission with no other

than the Honorable Mayor Benito E. Aquino as one of the guests interviewed by Civil Service Commission Chair Ricardo Saludo.

PERFORMANCE PLEDGES 1. Be courteous. 2. Be industrious . 3. Observe cleanliness and orderliness within the facility 4. Maintain Good Manufacturing Practices in the operation of the slaughterhouse . 5. Be honest and fair in rendering services . 6. Implement Republic Act 9296 (Meat Inspection Code of the Philippines).

Office : MOTORPOOL SERVICES l. FUNCTIONAL STATEMENT

1. Maintenance of all equipments owned and operated by the Moncada Local Government Unit .

2. Conduct Emergency Monitoring Assistance to motorists during All Saints

Day Lenten Season and big special occasions/events of the municipality.

3. Perform general services every annual Town Fiesta Celebrations, Christmas Party, Beauty Pageant , Cultural Show and other related functions in the maintenance of cleanliness of the town .

4. Conduct fire prevention and earthquake drill/exercises at the different schools as part of the disaster preparedness program of the municipality. 5. Inspect and/or check pertinent requirements such as MTOP, LTO Registration

and LTO Driver’s License of Tricycle/Motorcycle operators upon application of Mayor’s Permit.

II. OBJECTIVES

1. To keep all equipments always in good condition for engineering services and other community projects related services.

2. To help maintain cleanliness of the town 3. To help police and fire protection authorities in time of disaster and calamities and vehicular accidents. III. PROGRAMS/PROJECTS/ACTIVITIES

1. Assist the Ecological Solid Waste Management Office in the proper disposal of garbage such as collection and diversion of waste materials in the Material Recovery Facility (MRF).

2. Perform general services whenever there is community affairs , programs, civic

and cultural activities being undertaken by the municipal government.

3. Assist government agencies in the evacuation and rescue operations during calamities or disaster.

SERVICE STANDARDS

1. Request for the use of government vehicles shall be governed by the existing policies of the local administration.

2. Gadgets and equipments in rescue operations during typhoon and flood should

always be prepared.

3. Members of the Task Force Emergency Monitoring Assistance and Municipal Disaster Coordinating Council (MDCC) shall always wear their uniform in performing their tasks.

PERFORMANCE PLEDGES 1. Be punctual. 2. Be courteous. 3. Be industrious . 4. Always prepared. 5. Serve with integrity.

Office: ECOLOGICAL SOLID WASTE MANAGEMENT OFFICE

I. FUNCTIONAL STATEMENT Lead the cleanliness awareness program and advocates proper disposal of garbage thus, maintaining a healthy and clean environment. II. OBJECTIVES

1. Efficient and effective implementation of the Municipal Solid Waste Management Plan.

2. Increased production of organic fertilizer from 180 bags to 200 bags a month by year 2010 onward. 3. Development of a new and bigger Material Recovery Facility. 4. Zero Waste Management through Reduce, Reuse and Recycle System of disposing waste materials . 5. Handle the sale of organic fertilizers to the farmers or any interested buyer. .Cost of Organic Fertilizer P 300.00/bag - Organic Fertilizer P 50.00/ Liter - E.M. FRONTLINE SERVICES 1. Daily collection of waste materials ( biodegradables, recyclables , residuals, and kitchen wastes) in accordance to the schedule in the residential, commercial and urban fair areas. 2. Processing of organic fertilizer s. 3. Sale of organic fertilizers.

4. Monitoring the daily routine of household waste collection area, thus maintaining the proper segregation of waste .

5. Monitoring and assisting the Brgy. Official of Poblacion 1, for information

education campaign (IEC) to their constituent compliance to R.A.9003 other wise known “Ecological Solid Waste Management Act of 2000”.

Follow These Steps It will take Please Approach a. Marketing . Giving procedure to the client that their payment should be directly paid at the treasury office.

1 minute

Wilma B. Balgos/Et. Al

. Client will give the O.R. of Payment

1 minute

Wilma Balgos

. Releasing of Bio-organic Fertilizer 1-3 minutes Cesar Tamayo/et.al Note : Personnel In-charge give and assist the client some knowledge and informations because most of the client ask what are the benefits could be derived in using bio- organic fertilizer. CESAR TAMAYO

Operator of wheel excavator and acting OIC if the Head Personnel was on leave.

In-Charge in releasing Bio-organic fertilizer to the client. WILLIE VERGARA JULIUS TACDOL RANDY MENDOZA

In-Charge in production processing of Bio-organic fertilizer

Maintaining the cleanliness and orderliness of the production site .

In-Charge in maintaining all equipment into good condition .

In-Charge in Re-Activation of Probiotic Enzymes. DIONISIO ABRERO

In-Charge in collecting of household waste at the Barangay Level (Pob. 2,3 and Almaville)

CARLOS BAUTISTA

In-Charge in collecting Household waste and Market Waste (Pob.4 . Camp. 2. Camp.I-Norte)

RICHARD CARBONELL

In –Charge in collecting household Waste at the Barangay Level (Pob. 1, Rizal & Burgos)

OPERATION (ZERO WASTE MANAGEMENT )

1. SORTING AT SOURCE - is the segregation or separation of wastes at the point of generation or at the very place where it is produced. 2. HAULING – is done by using tribikes and garbage compactors to transport in production site or stock area for raw materials used for composting . 3.SHREDDING – is done after hauling raw materials such as leaves, rice straw, grasses , corn cubs and assorted market waste & household waste are shred to tear or cut into small sizes for further decomposition period. 4. MIXING - after shredding , mixing is done . Other components is mixed into each component which is used for piling. 5. PILING – is done after mixing . Various shredded components are piled by using aerator device. Aerator device aim to facilitate proper air circulation movement which is favorable for beneficial micro-organisms which are responsible for composting process. 6. RE-SHREDDING – is done by using electrical shredder which is used for matured compost. Re-shredding is intended to turn the soil into small particles or commonly called “ pulverized.” 7. SIEVING - is done after re-shredding , sieving , sieving is a process in which foreign materials will be separated or removed such as wood, plastics, stones, wires, broken glass and others. 8. BAGGING – before bagging , spraying of E.M. water is being done. Organic fertilizer is bagged into 50 kilos per sack . 9.STORAGE - Finish product is piled in storage area.

PERFORMANCE PLEDGES

1. Be courteous .

2. Be punctual .

3. Be industrious .

Office : MANAGEMENT INFORMATION SYSTEM I. FUNCTIONAL STATEMENT It facilitate the use of ICT (Information and Communication Technology ) for a more efficient and effective government services. II. OBJECTIVES

To enhance the efficient implementation of the “One Stop Shop” program in the issuance of Business License/Permits and other official documents in the LGU.

To perform other related functions with the use of Information Technology in the performance of official duties, responsibilities and other services.

To promote awareness and appreciation of the potentials and benefits of ICT. FRONTLINE SERVICES 1. Perform documentation works whenever there are social affairs or civic activities within the municipality. 2. Provide technical assistance to Departments directly involves in the use of ICT. 3. Manage the use of “IT “ Resources of the Municipality. 4. Assist the LCE in the implementation of E-Governance Project. PERFORMANCE PLEDGE 1. Be courteous 2. Be profile 3. Be efficient 4. Serve with integrity.

Office : SANGGUNIANG BAYAN. I. FUNCTIONAL STATEMENT Legislative & Secretarial Services. II. PROJECTS/ACTIVITIES

To formulate ordinances resolutions, and Executive Ordinances which will be the basis of law for the Municipal Government and see to it that it is being implemented to the fullest for he benefit of the townspeople.

III. PROGRAM/ACTIVITY

1. Approve ordinances and pass resolutions necessary for an efficient and effective municipal government .

2. Generate and maximize the use of resources and revenues for the development

plans, programs, objectives and priorities of the municipality.

3. Grant franchise , enact ordinances authorizing the issuance of permits or licenses or enact ordinances levying taxes, fees and charges to raise revenues

4. Regulate activities relative to the use of land, buildings and structures to

promote general welfare.

5. Approve radiances which shall ensure the efficient and effective delivery of the basic services and facilities.

6. Approve Municipal Annual Budget /Supplemental Budget. 7. Provide administrative Review and Approve annual budget of different barangays . 8. Conduct hearing on the administrative cases of barangay officials . FRONTLINE SERVICES

1. Hold regular session every Monday and conduct special session as needed. 2. Preparation of the Minutes of Regular Sessions/Special Session. 3. Preparation of SB Resolutions and Municipal Ordinances. 4. Safe keeping of files/records.

Note : No fees are being collected in the SB Office.

SERVICE STANDARD

1) Copies of documents will not be issued to requesting party or individual unless

properly coordinated with the Office. 2) Copies of the resolutions, ordinances and other relevant documents will be furnished

to concerned offices and authorities for their information and for reference purposes.

PERFORMANCES PLEDGES

Serve with integrity.

Wise decision making

Prompt action in the formulation and enactment of ordinances .

Be punctual.

OFFICE : Office of the Municipal Budget Officer

I. FUNCTIONAL STATEMENT

1. Prepare the executive and special budget

2. Study and evaluate budgetary implications proposed by Legislative, submit comments and recommendations to the local chief executive.

II. OBJECTIVES

The Municipal Budget of Moncada, Tarlac aims to attain sustainable economic growth, to alleviate poverty, to generate more

and productive employment and promote social justice.

III. PROGRAMS/PROJECTS/ACTIVITIES

1. Prepare forms, orders and circulars embodying instructions or

budgetary matters.

2. Review and consolidate the budget proposals of different offices.

3. Assist the Mayor in the preparation of the budget and during budget hearings.

4. Study and evaluate budgetary implications of proposed legislation

and submit comments and recommendations.

5. Submit periodic budgetary reports to the Department of Budget and

Management.

6. Coordinate with the Treasurer, Accountant and the Planning and Development Coordinator for the purpose of budgeting.

7. Assist the Sanggunian in reviewing the approved budgets of barangays.

8. Coordinate with the Planning and Development Coordinator in the

formulation of the Municipal Development Plan.

FRONTLINE SERVICES

Preparation of the Local Annual Budget and Supplemental

Budget of the Municipality 34

Review assist and provide technical assistance to the 37

Barangays on the entire Budget Process ( Preparation , Authorization, Review, Executive and Accountability)

ACTIVITY INDICATIVE SCHEDULE

OFFICIAL/EMPLOYEE RESPONSIBLE

A. Preparation of Annuals/S.B.

1. Issue Budget Call

2. Conduct Budget Forum

3. Prepare & submit Budget

Proposal of various offices

4. Review and Consolidate Budget Proposal

5. Conduct Budget Hearing

6. Prepare the Local Expenditure

Program

7. Prepare Budget Message and Budget of Expenditures and

Sources of Financing

8. Submit Executive Budget to

the Sanggunian

June 5

July 5

July 15

July 16 to August 14

August 15

September 30

October 10

October 16

Mayor Benito E. Aquino

LCE/LFC

Department Heads

Department Heads

MBO/Budgeting Assistant

MBO/Dept. Heads/

LCE/LFC

LCE/LFC

LCE/LFC

LCE

B. Authorization

1. Enact the Appropriation.

2. Approve the Appropriation

Ordinance 3. Submit the Appropriation

Ordinance to Sangguniang Panlalawigan

Ordinance on

or before the

end of the Budget Year

VM/SB

VM/SB

Secretary to the Sanggunian

C. Review

(Sangguniang Panlalawigan ) AB/SB- Municipality

(Sangguniang Bayan ) AB/SB- Barangay

1. Check the Appropriation Ordinance with the Appended

Budget Documents

a). For Annual Budget/

Supplemental Budget

1. Transmittal Letter

2. Appropriation Ordinance

3. Budget of Expenditure and Sources of Financing

( BESF]

4. AIP

(Approved by the Sanggunian through a

Resolution)

5. Personnel Schedule

6. Veto Message, if any

7. Sanggunian’s Action on Veto, if any


Secretary to the

Sanggunian Presiding Officer

LCF

LFC



Presiding Officer

HRMO

LCE



Presiding Officer

2. Review the Appropriation

Ordinance

Secretary to the

Sanggunian

3. Issue Review Action

(Operative/In Operative)

Secretary to the

Sanggunian

D. Execution

1. Record the approved budget in the Registries

2. Release Allotment

5-10 mins.

15 days

Emilia S. Quilet Mun. Budget Officer Diana A. Ayson Adm. Asst. I Emilia S. Quilet

(LBM/ARO)

3. Prepare the Cash Program and Financial/Physical

Performance Target

4.Obligate and Disburse Funds

for Implementation of

Programs/Projects/Activities

A. Disbursement Voucher/

Process

1. Prepare the Statement of Allotments, Obligations

& Balances – (submitted to COA every end of the

month)

2. The Obligation Request

shall be used to record allotments received and

to request for obligation

charged against the allotments. It shall be

prepared before processing the claim to

ensure the funds are available for the

purpose.

3. Sign the Obligation

Requirements

5.Adjust Cash Programs, Financial and Physical

Performance Targets for shortages and Overages

2-3 weeks

5-10 mins

1-3 days

1-3 mins.

1 min.

ANA

Mun. Budget Officer Diana A. Ayson Adm. Asst. I Emilia S. Quilet Mun. Budget Officer Diana A. Ayson Adm. Asst. I Emilia S. Quilet Mun. Budget Officer Diana A. Ayson Adm. Asst. I

Diana A. Ayson Adm. Asst. I

Diana A. Ayson Adm. Asst. I

Emilia S. Quilet Mun. Budget Officer

Emilia S. Quilet Mun. Budget Officer Diana A. Ayson Adm. Asst. I Agnes C. Llana Mun.Accountant-OIC

6.Provide Corrective Activities for

Negative Deviations

E. Accountability

1. Monitor Income and

Expenditure

January 1-

December 31

Emilia S. Quilet Mun. Budget Officer Diana A. Ayson Adm. Asst. I

Agnes C. Llana Mun.Accountant-OIC

2. Evaluate Performance of Each

Department

January 1 –

December 31

Emilia S. Quilet Mun. Budget Officer Diana A. Ayson Adm. Asst. I Agnes C. Llana Mun.Accountant-OIC

SERVICE STANDARDS

1. Compliance with Local Budget Memorandum and existing standards and guidelines issued by DBM.

2. Conformity with the requirement and compliance with he provision of RA 7160

(The Local Government Code of 199l).

3. Disbursement of 20% Development Plan shall be in accordance with the approved projects (activities embodied in the Local Development Plan and shall conform with the provisions of Local Budget Circular No. 70 dated 3/14/2000 and DILG –DBM Joint Memorandum Circular No.1 , s. 2005 dated Sept. 20, 2005. 3. Provide technical Assistance to the Local Chief Executive, Legislative Body

and the 37 Barangay Captains and other officials regarding the Budget Process.

PERFORMANCE PLEDGES

1. Serve with integrity. 2. Be efficient and effective . 3. Operate on Balance Budget. 4. Be Polite and Courteous .

OTHER FUNCTIONS : (Office of the Municipal Budget Officer )

I. Management of Supplies and Materials and General Services Officer II. Functional Statement : Preparation of Annual Procurement Plan III. OBJECTIVES To be able to purchase supplies and materials at reasonable prices. To control or minimize the waste of supplies and materials thru the proper management. IV. Programs/Project/Activities

1. Consolidation of Procurement Plan submitted by various offices.

2. Conduct bidding, canvass to avail the most reasonable prices for the advantage or in favor of the government .

3. Purchase of Supplies and Materials from winning bidders.

4. Inspection of the delivered supplies and materials by the GSO or COA

5. Distribution of supplies and Materials to various offices.

FRONTLINE SERVICES

Activity Indicative Schedule Official Employee

Responsible

I. Submission of Annual Procurement Plan various offices

Ist week of December

Emilia S. Quilet Mun. Budget Officer Diana A. Ayson Adm. Asst. I

II. Consolidation of Annual Procurement Plan

Last of week

December

Emilia S. Quilet Mun. Budget Officer Diana A. Ayson Adm. Asst.I

III. Conduct bidding/canvass

ANA

Emilia S. Quilet Mun. Budget Officer

Diana A. Ayson

IV. Purchase of Supplies and Materials and Prepare Voucher and Supporting document V. Inspection of delivered supplies and materials

ANA

ANA

Emilia S. Quilet / Diana A. Ayson

Diana A. Ayson

Adm. Asst. I V1. Distribution of Supplies and Materials

ANA

Diana A. Ayson

Adm. Asst. I

SERVICE STANDARDS

1. Conduct Bidding in accordance with RA 9184 2. Canvass Supplies and Materials to avail the most reasonable price. 3. Waste of supplies and Materials is minimized and controlled .

PERFORMANCE PLEDGES

1. Be polite and courteous . 2. Serve with Integrity 3. Be Honest and responsible. 4. Office : Office the Municipal Budget Officer

OTHER SERVICES: ( Sale of Niches at the Municipal Cemetery . Camposanto I-Sur, Moncada, Tarlac ) I. FUNCTIONAL STATEMENT 1. Sale of Niches a. Lawn Type Niches b. Apartment Type Niches 2. Maintenance and Upkeep of the Niches and surroundings of the Cemetery. 3. Adherence to the Approved Policy Affecting the Cemetery . II. OBJECTIVES

1. To establish an Income Generating Project (IGP) for the municipality thru the Sale of Niches. 2. To offer for Sale niches which are maintained at affordable prices. 5. To decongest the existing crowded cemetery by opening a New and Modern One .

III. PROGRAMS/PROJECT/ACTIVITIES

POLICY AFFECTING THE CEMETERY

SECTION 1. Rights and Obligations - That all rights and obligations relating to the care, use, transfer and sale of the tombs, otherwise known as units for purposes of this policy, are governed by the provisions of this policy.

SECTION 2. Sales Price - To maximize the use of the lot, the units shall be built on a series of three-level of tombs branching along the cemetery perimeter, for sale at varying prices as follows, to wit:

I. Apartment Type

A. First or Ground Level is P13,500.00 C. Third or Top Level is P 14,500.00 B. Second or Middle Level is P 15,500.00 II. Lawn Type Niches P35,000.00 SECTION 3. Terms and Conditions - That the units may be paid in cash or in installment

basis under the following terms and conditions;

A. If paid in cash, the buyer is entitled to a discount of ten percent (10%) of the purchase price;

B. If a down payment of fifty percent (50%) of the purchase price is made

and the buyer agrees to pay the balance in six (6) equal monthly installments from the date of purchase, the buyer is entitled to five percent (5%) discount of the purchase price.

C. If the buyer elects to pay in installment basis, a down payment of ten (10%) of the purchase price is required. The balance shall be payable in twelve (12) equal monthly installment. Any installment due and unpaid shall likewise bear an interest rate of two percent (2%) per month.

SECTION 4. Labor Cost and Maintenance - That the above-mentioned prices are inclusive of labor cost of interment only when unit is used for the first time. The Local Government Unit shall likewise provide the gravestone marker for free. That the buyer, his heirs or assigns shall pay a monthly sum of P50.00 as maintenance fee only when the unit is already occupied.

SECTION 5. Failure To Pay - If the buyer fails to pay the full purchase price at the time agreed upon, the Local Government Unit, upon written notice of demand for rescission to the buyer, has the power to rescind the sale of the unit and resell it to whoever is interested.

Any payments made by the buyer are subject for reimbursement after deducting all interests owed and other losses sustained directly or naturally in the ordinary course of events as a consequence of the buyer’s

breach of contract.

SECTION 6. Deed of Sale By Notarial Act. - If the buyer prefers that a deed of sale with mortgage of the unit be executed, the same could be done at the expense of the buyer, otherwise a certificate of award in favor of the buyer will be given instead.

The provision of Section 6 does not apply when a deed of sale with

mortgage is executed. Agreement embodied in the deed, specifically the non-fulfillment of the obligation, will prevail over that of Section 6 and shall be enforceable in the manner prescribed by law.

SECTION 7. Price Review. - That the prices of the units shall be reviewed every two (2) years to consider change of prices due to the cost of production and maintenance expense.

SECTION 8. Prohibition. - That the buyer, his heirs or assigns, shall not under any circumstance, introduce any improvement or innovation on the unit in order to retain their originality and uniformity.

SECTION 9. Reuse of Unit For the Apartment Type Only- That the buyer, his heirs or assigns can reuse the unit only after the lapse of seven (7) years from the date it was last used and only after obtaining a clearance from the local health authorities certifying that all existing laws, rules and regulations appertaining thereto are complied with.

SECTION 10. Deposit of Proceeds of Sale. - That all net proceeds of the sale of the units

shall be deposited in the name of the Local Government Unit of Moncada, to any accredited banks or financial institutions in a nature of trust deposit and to be used exclusively for the maintenance, improvement and acquisition or purchase of another lot as burial ground.

FRONTINE SERVICES

HOW TO AVAIL OF THE SERVICE

Sale of Niches at the New Municipal Cemetery

Follow These Steps It will take Please Approach 1. Application for the acquisition

of the lawn type or apartment type of niches .

5 minutes Novelita Sapon-RCC I Emilia S. Quilet Mun. Budget Officer

2. Orientation of the services policy and approval of the application for acquisition of niche.

10 minutes Novelita Sapon-RCC I Emilia S. Quilet Mun. Budget Officer

3. Payment of Fees /Charges A. Lawn Type Niche s

Gross Amt. P 35,000.00 Less 10% Discount (3,500.00) Total P 31,500.00 Lapida 1,400.00 Maint. Fee 600.00 Total Cost P 33,500.00

B. Apartment Type Niches 1.Ground Niche P 13,500.00 10% discount ( 1,350.00 ) Total 12,150.00 Lapida Free Maint. Fee 600.00 P 12,750.00 ======== 2.Middle Niche P 15,500.00 10% discount ( 1,550.00 ) Total P 13,950.00 Lapida Free Maint. Fee 600.00 Total Cost P 14,550.00

============

5 minutes Novelita Sapon-RCC I Amanda M. Salvador Mun. Treasurer

3.Uppermost Niche P 14,500.00 10% Discount 1,400.00 Total 13,050.00 Lapida Free Maint. Fee 600.00 Total Cost P 13,650.00 =============

4. Recording and Preparation of Report on Collection of Cemetery Rights (Lawn Type & Apartment Type of Niches )

10-15 minutes Novelita C. Sapon RCC- I

5. Preparation of the certificate of Award

20 minutes Novelita C. Sapon RCC- I

SERVICE STANDARDS

1. Implement the Covering Policy on the Sale of Niches . 2. Prepare Reports that will serve as guide in decision making. 3. Issue certificate of Award upon full payment to the

beneficiary.

PERFORMANCE PLEDGES

1. Be responsible and Honest . 2. Be Polite and Courteous. 3. Serve with Integrity. 4. Be efficient and effective.

Office : Office of the Municipal Budget Officer

OTHER SERVICES : ( Sale of Occupancy Rights and Roll Up Doors )


1.Sale of Occupancy Rights and Roll Up Doors (Stall at the Public Market) all Section . 2.Maintenance and Upkeep of Stall and surroundings . 3.Adherence to the Approved Policies Governing the Transfer and Administration of Occupancy Rights Over stalls in the public market.

II. OBJECTIVES

1. To establish and come up with Uniform Price Over stalls at the Public Market . 2. Identification of stall owners at the public Market . 3. To eradicate illegal transactions over the Sale of stalls at the Public Market .

III.PROGRAMS /PROJECTS/ACTIVITIES

POLICIES GOVERNING THE TRANSFER AND ADMINISTRATION OF OCCUPANCY RIGHTS OVER STALLS IN THE PUBLIC MARKET

1. The payments of occupancy rights may be made in cash or in installment basis, under any of

the following terms and conditions:

a. If paid in cash, the buyer/awardee is entitled to a ten percent (10%) discount of the purchase price. b. If a down payment of fifty percent (50%) is paid within three (3) months from the date of the award, the

buyer/awardee is entitled to a five percent (5%) discount. c. Should the buyer/awardee wish to pay on installment basis, Terms of payment is as follows: One (1) stall- Payable within twenty four months (24) months equal monthly installment. Two (2) stalls- Payable within thirty (30) months equal monthly installment. Three (3) stalls or more- Payable within forty two (42) months equal monthly installment.

2. In case the buyer/awardee fails to pay three (3) successive installments, the sale/award of

occupancy rights shall become null and void without the necessity of notice to the buyer/awardee fails or judicial declaration to this effect and that he/she shall voluntarily

vacate the premises, should the buyer/awardee continue to occupy the stall, he/she shall be

considered an intruder and may be accordingly ejected therefrom as tresspasser or unlawful

detainer. It is understood that all payments made shall be forfeited in favor of the Local

Government Unit of Moncada 3. That considering the limited number of stalls in the Public Market, a buyer/awardee or any Member of a family as

buyer/awardee is entitled to own only one (1) stall right. Members of a family referred to herein are the spouses and their unmarried children.

4. That it is understood that the title or ownership of the occupancy rights shall not be awarded

to the buyer/awardee unless the purchase price is paid in full and neither the

owner/awardee shall convey the occupancy rights by way of a mortgage to a third party

without the written consent of the Local Government Unit of Moncada, Tarlac.

5. That the owner of the occupancy rights, upon written notice to the Market Administrator, may transfer his/her

rights over the stall to any qualified person by way of donation or sale, provided, he/she has no outstanding

6. account with respect to the daily rental. Should the owner die, the ownership rights shall become part of his/her estate and may be adjudicated by way of succession to the legal heirs.

7. That in the event a new Public Market is constructed or built and there is a need to relocate the owners of the

stalls, said owners have priority rights over all new awardees of stall rights to accordingly choose the area or stall he or she will occupy. That it is understood that the relocated owners or original owners of occupancy rights are not required to pay the difference of increased price of the new stall should there be any.

8. That all payments made from the transfer of occupancy rights shall be deposited in the name of the Local

Government Unit of Moncada in a bank or financial institution in the nature of trust deposited which shall be used exclusively for the repair and improvement of the Public Market.

9. In the event that there is a change in the local leadership, it is understood that the ownership of the occupancy

rights shall not be affected and that the peaceful and uninterrupted possession of the stalls by the owners are hereby assured and guaranteed.

10. That this policy shall have retroactive effect and shall be valid and binding between the parties, enforceable in a

manner provided by law. However, a buyer/awardee or a Member of a family as buyer/awardee who acquired more than one (1)

occupancy rights prior to the effectivity of this policy shall not be affected as it has no retroactive effect.

FRONTLINE SERVICES

HOW TO AVAIL OF THE SERVICES ON Sale of Occupancy Rights & Roll up doors – Market Stalls All Sections

FOLLOW THESE STEPS IT WILL TAKE PLEASE APPROACH 1. Filing of Application

3 minutes

NOVELITA SAPON

RCC-1 2. Review & evaluation of the application. 10 minutes NOVELITA SAPON

RCC-1 3. Approval of the application

5 minutes

EMILIA S. QUILET

Municipal Budget Officer

4 .Cost of 0ccupancy Rights , Roll up doors per stall all sections. Area per stall-5.76 sq.m.xP10,000/sq.m . Roll up doors 10,540.46/stall Total OR & RUD/stall

P 57,600.00 10,540.46 P 68,140.46 ==========

5. Daily receiving of collection of payment of occupancy Rights & Roll up doors on installment basis at 11:00 AM -11:30 AM

30 minutes

NOVELITA SAPON

RCC-1

6. Recording and Preparation of report on the payments received

10-15 minutes NOVELITA C. SAPON

RCC-1

7. Preparation of the certificate of Award (upon full payment )

20 minutes

NOVELITA C. SAPON

RCC-I

SERVICE STANDARDS

1. Implement the covering Policy on the Sale of Occupancy Rights and Roll Up doors. 2. Prepare Reports that will serve as guide in decision making. 3. Issue certificate of award to Rightful Owners upon full payment .

PERFORMANCE PLEDGES

1. Be Polite and Courteous . 2. Be efficient and effective. 3. Serve with Integrity. 4. Be Responsible and Honest.

.

Office : OFFICE OF THE HUMAN RESOURCES MANAGEMENT OFFICER /Office of the Municipal Budget Officer . I. FUNCTIONAL STATEMENT

Personnel Services and Development II. OBJECTIVES

1. To provide personnel services and see to it that the rights of employees are protected.

2. Practice and apply knowledge and skills in the civil service laws, rules and

policies

3. Develop a plan to continuously enhance employees competencies in the performance of one’s duties and responsibilities with utmost integrity.

III. PROGRAMS/PROJECTS/ACTIVITES 1. Formulate Municipal Personnel Programs. 2. Provide Personnel Services to Municipal Officials and Employees. 3. Assist the Municipal mayor in supervising personnel and see the employees rights are protected. 4. Develop plans and strategies on Personnel Matters and recommend changes in policies it necessary and needed.

FRONTLINE SERVICES

1. RECRUITMENT Merit and Fitness 2. RETENTION Growth and Development 3. RECOGNITION /AWARD Fairness and Equity Integrity and Identity

4. RETIREMENT Counseling Benefits Personnel Records

Services Time Duration Officer/Employee In-Charge 1. RECRUITMENT a. Determining Staffing needs 1. Vacant Positions a. Check Budget b. Qualification Standard c. Publication . Personnel Selection Board . Screening . Prohibitions d. Appointment (Appointing Authority ) Types/Nature 6 mos. Probationary period e. Civil Service Commission 2. Organizational Needs (Unit) Heads/PSB Despite present staff which Units need more.

5 minutes 5 minutes 4 weeks 2 weeks

Emilia S. Quilet MBO/HRMO- OIC Emilia S. Quilet MBO/HRMO-OIC Luisa L. Calayan RCC-II Civil Service Commission Luisa L. Calayan RCC-II Benito E. Aquino Municipal Mayor Emilia S. Quilet MBO/HRMO-OIC Benito E. Aquino Municipal Mayor Benito E. Aquino Municipal Mayor CSC Field Director Benito E. Aquino Municipal Mayor

Department Heads

11. RETENTION a. Terms and condition of work

Mayor Benito E. Aquino Dept. Heads/CSC

. Terms: Office Hours Leaves Salaries and benefits . Personnel Action . Discipline

CSC (Circular ,E.O. 292) CSC (Circular ,E.O. 292) CSC (Circular ,E.O. 292) DBM (LBC) / DOF (BLGF) Mayor Benito E. Aquino Mayor Benito E. Aquino

b. Performance Management . Importance . CSC Requirements . Skills . Introduction to PMS


c. Capacity building Formal Schooling In-house training On the Job training

Mayor BenitoE. Aquino Departments Heads Various NGAS and NGOs

111. RECOGNITION AND REWARDS a. Promotion Merit Promotion Automatic Promotion Merit Promotion Plan Personnel Selection Board b. Awards and Incentives Praise

Mayor Benito E. Aquino Personnel Selection Board Department Heads

1V. RETIREMENT 1. Types of Retirement Compulsory Optional Recognition 2. Counseling Pre-Retirement Livelihood skills development Retirement packages

Mayor Benito E. Aquino CSC Mayor Benito E. Aquino / CSC/GSIS/HRMO/ Department Heads

3. Other Benefits PAG-IBIG Terminal Leave 4. Exit Interview 5. Personnel Records Custody and Upkeep

Mayor Benito E. Aquino Emilia S. Quilet -MBO/HRMO-OIC Luisa L Calayan RCC-II Mayor Benito E. Aquino Emilia S. Quilet-MBO/HRMO-OIC Luisa L Calayan RCC-II Luisa L Calayan –RCC-II Emilia S. Quilet –MBO/HRM-OIC

SERVICE STANDARDS 1. Understand and adhere to Civil Service Law and Rules and Policies . 2. Practice and apply knowledge and skills in the Civil Service Law and Rules and Policies as these relate to Human Resource functions.

3. Enhance Human Resource competencies in the performance of one’s duties and responsibilities with utmost integrity.

. PERFORMANCE PLEDGES

1. Be punctual 2. Be polite and courteous 3. Be responsive 4. Be efficient and effective.

Office : OFFICE OF THE MUN . PLANNING AND DEV’T COORDINATOR I. FUNCTIONAL STATEMENT Planning and Development Services. II. OBJECTIVES a) To promote citizen participation through development planning at barangay level.

b) To integrate and coordinate all sector plans and studies for community development .

c) To conduct continuing studies, researches and relevant trainings necessary to evolve plans and programs for implementation. III. PROGRAMS/PROJECTS/ACTIVITIES. 1. Formulate integrated economic, social, physical and other development plans, programs and policies .

2. Conduct continuing studies, researches and training programs necessary to evolve plans and programs.

3. Integrate and coordinate all sector plans and studies undertaken by the different functional group or agencies.

4. Monitor and evaluate the implementation of the different development programs , projects and activities in accordance with the approved development plans.

5. Prepare comprehensive plans and other developments planning documents. 6. Analyze the income and expenditure pattern and formulate and recommend fiscal plans and policies. The MPDO is tasked to prepare the following development plans and programs: 1. Comprehensive Development Plan

2. Comprehensive Land Use Plan 3. Municipal Zoning Ordinance

4. Executive Legislative Agenda

5. Annual Investment Plan (20% Development Plan ) 6. Municipal Solid Waste Management Plan 7. Moncada LGU Citizens Charter 8. Local Governance & Performance Management System (LGPMS) 9. Community Based Monitoring System. 10. Program/Activity Designs 11. Project Proposal’s.

FRONTLINE SERVICES

1. Issuance of Zoning Clearance 2. Issuance of Development Permit 3. Holding of Job Fair activity in cooperation with recruitment agencies FEES:

1. Zoning Certificate - P 60.00 2. Zoning Clearance - Based on the total Cost of the Project 3. Development Permit - Based on the total Cost of the Project SERVICES STANDARD 1. No Zoning Clearance as well as the Development Permit will be issued if the

requirements are not complete .

2. Inspection of the site of the proposed project will be done prior to the issuance of Zoning Clearance and Development Permit.

PERFORMANCE PLEDGES 1. Serve with integrity. 2. Be polite and courteous. 3. Be fair in dealing with clients. 4. Be efficient and effective.

HOW TO AVAIL OF THE SERVICES

1. Issuance of Zoning Certificate

Follow these Steps It will take you Please Approach 1. Request for Zoning Clearance Fill-up application forms

Fe M. Sales Adm. Aide VI

2. Submit requirements (Requirements depends non the type of the Proposed Project)

1-5 days submission for simple transaction and 1-10 days for complex transaction

Abraham S. Sales, Jr. Municipal Zoning Administrator .

3. Issuance of Zoning Clearance The Zoning Administrator Reviews and signs the documents.

2 min.

Abraham S. Sales, Jr. Mun. Zoning Administrator

4. Recording in the logbook and filing of the document

1 min. Fe M. Sales Adm. Aide VI

2. Issuance of Development Permit

Follow These Steps It will take You Please Approach 1. request for development permit Fill-up application form

Fe M. Sales Adm. Aide VI

2. Submit requirements (Requirements depends on the type of the proposed project.)

1-5 days (simple transaction) 1-10 days (Complex transaction)


3. Issuance of Preliminary Approval /Zoning Clearance

3 min. (upon compliance of initial requirements

4. Issuance of Final Approval /Development Permit Review and signing of the document The Municipal Mayor signs the document.

5 min. (upon completion of requirements.) 5 min.


5. Recording and filing of the document

1 min . Fe M.Sales

3. Issuance of Zoning Clearance Follow These Steps It will take you Please Approach 1. Request Zoning Certificate 2. Preparation of the document 3. Issuance of the document The MZA signs the document

1 min. 3 min. 1 min.

Fe M. Sales Fe M. Sales Abraham S. Sales, Jr. Mun. Zoning Administrator

Office : OFFICE OF THE MUNICIPAL CIVIL REGISTRAR I. FUNCTIONAL STATEMENT Responsible for the Civil Registration program in the Local Government Unit , pursuant to the Civil Registry Law, Civil Code and other pertinent laws, rules and regulations. II. OBJECTIVES Develop plans and strategies pertaining to civil registry programs and objectives II. PROGRAMS/PROJECTS ACTIVITIES 1. Accept all registrable documents and judicial decrees affecting the civil status of persons. 2. File, keep and preserve in a secure place the books required by law. 3. Transcribe and enter immediately upon receipt all registrable documents and judicial decrees affecting the civil status of persons in the appropriate civil

registry books. 4. Transmit to the office of the Civil Registrar-General within the prescribed period duplicate copies of the registered documents required by law. 5. Issue certified transcript or copies of any certificate or registered documents upon payment of the prescribe fees to the treasurer . 6. Receive applications for the issuances of marriage license and after determining that the requirements and supporting certificate and publications thereof for the prescribed period have been complied with, issue the license upon payment of the authorize fee to the treasurer. 7. Coordinate with the national Statistics Office in conducting educational campaigns for vital registration and assist in the preparation of demographic and other statistics for the Local Government Unit.

FRONTLINE SERVICES

1. Issuance of certified copy of birth, marriage, and death record . 2. Registration of birth, marriage and death record.

3. Registration of death certificates . 4. Registration of court orders/decrees and request of annotated record. 5. Requesting endorsement of registry records to the civil Registrar General . 6. Delayed registration of civil registry records. 7. Application for marriage License. 8. Filing petition for Change of First Name or Correction of Clerical Errors. HOW TO AVAIL THE CIVIL REGISTRY SERVICES 1. Requesting a certified copy of birth, marriage and death record.

About the Services Civil Registry documents such as birth, marriage and death certificates maybe availed of by securing a certified transcript from the office.

FEES a) Birth Certificate fee - P 90.00 b) Marriage Certificate Fee - 90.00 c) Death Certificate - 90.00 Follow These Steps It will take you Please Approach 1. Request the needed document Fill up slip and submit it to EIC .

2 min.

Apolonia D. Baldivicio Adm. Aide VI. Leah Baldonado Clerk

2. Verification Search of requested Civil Registry document if verified as to availability of record is not available in the computer , the record will

5-15 minutes

Apolonia D. Baldivicio Adm. Aide VI Leah Baldonado Clerk

be searched manually). 3. Payment of fees If record is available , EIC instruct s the client to pay the required certificate fee.

3 min.

Apolonia D. Baldivicio Deputized CollectionClerk

4. Record of Request EIC records in the logbook the name of the requested document and O.R. Number

1 min.

Apolonia D. Baldivicio Adm. Aide VI Leah Baldonado Clerk

5. Preparation of the requested document . EIC prepares the certified copy of requested civil registry document. EIC checks/reviews the correctness of the entries in the document .

5 minutes

Apolonia D. Baldivicio Leah Baldonado

6. Issuance of Certified Copy of civil registry document. MCR signs the document Client claim the document at the releasing desk and signs in the logbook .

5 minutes

Abraham S. Sales, Jr. MCR Leah Baldonado

2. Registration of birth & marriage certificates

ABOUT THE SERVICE Republic act No.3753 mandates the establishment of a civil register in the Philippines where acts, events, legal instrument and court decrees concerning the civil status of person shall be recorded.

The birth of the child, being a vital event of a person, shall be registered within 30 days from the time of birth in the office of the Civil Registrar of the city/municipality where the birth occurred. For ordinary marriage, the time for submission of the Certificate of Marriage is fifteen(15) days following the solemnization of marriage, while for marriage exempt from license requirement , the prescribed period is thirty (30) days , at the place where the marriage was solemnized.

REQUIREMENT Certificate of Live Birth (COLB) or Marriage Contract.

Follow These Steps It will take You Please Approach 1. Presentation of Document Present the document for registration

30 seconds

Apolonia D. Baldivicio

2. Examination of Document The EIC examines the document whether it is submitted on time/delayed and the entries are properly filled-up.

1 min.

Aplolonia D. Baldivicio

3. Registration of Document Client is advised to wait while the EIC registers the document. Two copies of the registered document are retained as file copy of the office and the other one for NSO, Manila

2 min.


4. Signature of Registered Document MCR signs the registered civil registry document and release to client.

2 min.

Abraham S. Sales, Jr. Mun. Civil Registrar

3. Registration of Death Certificate

ABOUT THE SERVICE It shall be the responsibility of the nearest relative or spouse who has knowledge of the death to report the same within forty-eight (48) hours if the deceased died without medical attendance . The health officer shall examine and sign the death certificate and direct the registration of the death to the office of the civil Registrar within the reglamentary period of (30) days . . REQUIREMENT(S) a) Death Certificate b) Barangay Certificate (for death occurring outside hospitals or clinic or with physicians) c. Transfer of Cadaver d. Entrance of Cadaver e. Exhumation Permit .FEES a) Burial permit fee - 155.00 b) Transfer of Cadaver - 100.00 c) Exhumation Permit - 60.00 Follow These Steps It will take you Please Approach 1. Presentation of Documents Approach the EIC if the deceased died outside hospital premises.

Present barangay certification from the Barangay Captain where the deceased.

2 minutes 1 min.


The EIC prepares the Death Certificate per data supplemented by the informant

If person died in hospital secure death certificate from the hospital, certified by the attending physician

1 min.

2. Examination of document EIC examines the document presented if it is submitted on time/delayed and properly filled-up

1-2 min.


3. Signature of the Municipal Health Officer (MHO) The MHO reviews/examines and signs the document as to the cause of death and advice client to return to MCR with the signed document for registration.

3 minutes

Municipal Health Officer

4. Payment of Fees Client is advised to pay the corresponding fees to the collection clerk. If the client is indigent EIC advises him/her to get a free burial certificate from the Mayor’s Office for

Assistance.

4 minutes

5 minutes

Apolonia D. Baldivicio Mayor’s Office

5. Registration of Document Submit the document for registration, duplicate OCRG copy and NSO original to the registrant of the document and the duplicate to MCR.

5 minutes


6. Signature of registered Death Document The MCR signs the Registered death certificate

1 min. Abraham S. Sales, Jr MCR .

4. Registration of Court Orders/Decrees and request of Annotated Record. . ABOUT THE SERVICE Like other civil registry documents, court decrees concerning the status of a person shall be registered in the civil registrar’s office where the court is functioning

within ten (10) days after the decree/order has become final. The following are registrable court decrees: 1. Decree of legal Separation. 2. Declaration of Nullity of Marriage . 3. Court decisions or order to correct or change entries in any certificate of births, marriage or death. 4. Declaration of Presumption of Death. 5. Repatriation or voluntary renunciation of citizenship. 6. Court decision recognizing or acknowledging of natural children or impugning or denying such recognition or acknowledgement. 7. Judicial determination of maternity affiliation. 8. Aliases . REQUIREMENT (S) . Original/certified Xerox copy the court order . Certificate of finality. . Certificate of court registration issued by the concerned Municipal Civil Registrar where the court Order (CO) was issued.

.FEES . Annulment - 180.00 . Adoption - 180.00 . Correction of Clerical Error - 1,000.00 . Petition for Change of First Name .. Filing Fee - 3,000.00 .. Publication - 3,000.00 . Legitimation Fee - 160.00 . Use the surname of the father - 160.00 Certified True Copy of Annotated Record . Local . Abroad Follow These Steps It will Take you Please Approach 1. Presentation of documents Present the required documents to EIC

2 minutes

Elidia R. Aganan RO-II

2. Examination of Documents EIC examines the presented documents for registration and annotation .

2 minutes


3. Payment of fees The client is advised to pay the corresponding fees at Mun. Treasurer’s Office or

to the deputized collection Clerk.

5 minutes

MTO Apolonia D. Baldivicio

4. Registration of Court Order and Annotation to affected Civil Registry Record. Client is advised to wait while EIC enters the court order and annotates the same to the record.

10 minutes

Elidia R. Aganan

EIC prepares certificate of court registration, annotated civil registry records and certified Xerox copy of Court Order and endorsement letter to NSO, Manila.

5. Review and approval The Municipal Civil Registrar reviews and signs the documents.

5 to 10 minutes

Abraham S. Sales, Jr.

6. Release of Requested record. EIC records the processed court registration. EIC release the document to the client. Client is made to sign in the receiving logbook .

5 minutes

Elidia R. Aganan

5. Registration of Legal Instrument s/Legitimating of Natural Child

ABOUT THE SERVICES As a general rule, all legal instruments shall be registered in the civil registry of the place where they were executed except the ff: 1. Affidavit of Reappearance –where the parties to the subsequent marriage are residing . 2. Marriage Settlement - where the marriage was recorded .

3. Acknowledgement ; Legitimized ; Voluntary emancipation of Minor ; Parental Authorization or Ratification of Artificial Insemination-where the birth of the child was recorded.

Not falling under the aforementioned exceptions are the following & registrable instruments: 1. Acknowledgement 2. Acquisition of citizenship 3. Certificate of Legal capacity of contract marriage . 4. Option to elect Philippine citizenship . 5. Partition and distribution of properties of spouses and delivery of the children’s legitimized; and 6. Waiver of rights interests of absolute community . All legal instrument s executed abroad shall be registered in the civil registry office of Manila. .REQUIREMENT (S) . Legal Instrument . Legitimation of Natural Child. -Marriage Contract of parents

- Birth Certificate of the Child - Joint Affidavit of Legitimation of the parents. - Affidavit of Acknowledgement of Paternity - Legitimation Fee

. FEES . Legal Instrument -Registration Fee . Legitimation of the Natural Child

-Legitimation fee

Follow These Steps It will Take you Please Approach 1. Presentation of Document Present the required documents to EIC.

1 min.

Elidia R. Aganan RO II

2. Examination of Documents EIC examines the presented documents for registration and annotation .

5 to 10 min.

Elidia R. Aganan Registration Officer II

3. Payment of Fees Client is advised to pay the required fees at the MTO or to the deputized Collection Clerk.

5 minutes

License Division MTO Apolonia D. Baldivicio Adm. Aide VI/ Deputized Collection Clerk

4. Records the Request. EIC records the request in the logbook

1 min.

Leah P. Baldonado

5. Registration of the legal Instruments and Annotation to the affected Civil Registry Record.

10 to 15 minutes

Elidia R. Aganan Reg. Officer II

6. Preparation of Annotated Record Client prepares the annotated civil registry record .

10 to 15 minutes

Leah P. Baldonado

7. Release of Documents EIC Releases the documents to the client.

1 minute

Leah P. Baldonado

6. Requesting endorsement of registry records to the civil Registrar General

ABOUT THE SERVICE As a rule , all civil registrars shall submit civil registry documents to the office of the civil registry documents to the office of the CIVIL Registrar General (OCRG) thru their respective NSO provincial offices.

There are instances when the NSO cannot issue copy/copies to the interested party because their office have no available record in its archive, or the current document is still with the NSO provincial office being processed. To facilitate the issuance of requested documents, the concerned provincial Statistics Officer (PSO) or Civil Registrar is required to submit or indorse the needed document on a piecemeal basis to the NSO. .REQUIREMENT S NSO Negative Result

FEE

Endorsement Fee - P 180.00

HOW TO AVAIL OF TH SERVICE Follow These Steps It will Take you Please Approach 1. Request Approach EIC and request for an endorsement of your record to NSO.

1 minute

Elidia R. Aganan

2. Verification EIC verifies from the Archive whether the record for endorsement is available Search is made in . the database, and . in the archive.

3 to 5 minutes

20 to 30 minutes

Leah Baldonado

3. Submission of Requirements Present the NSO negative certification (updated issued not later than 6 months ).

2 to 5 minutes

Elidia R. Aganan Reg. officer II

4. Payment of fee Client is advised to pay to

5 minutes

the collection clerk the required endorsement fee

5. Preparation of Endorsement EIC makes a true copy of the document to be endorsed to NSO together with an endorsement letter then instructs the client to bring the same to the MCR for her/his signature .

10 to 15 minutes

Elidia R. Aganan

6. Signature of the MCR Client brings said document to MCR for his signature MCR reviews then signs the document .

1 min.


7. Release Client is given the true copy and endorsement letter. Client is instructed to mail all the documents to NSO, Quezon City, and to follow-up the same at NSO after 5 days to7 days.

5 minutes

Elidia R.Aganan Reg. Officer II

7. Delayed registration of civil registry records

ABOUT THE SERVICE Delayed registration of birth , marriage, death and court decrees-like ordinary registration made at the time of the event shall be filed at the office of the Civil Registrar of the place where the event occurred, following the lapse of the reglamentary period to register .

REQUIREMENT (S)

1. NSO Negative Result 2. Affidavit of Delayed Registration 3. Affidavit of Two (2) Disinterested Persons. 4. Baptismal Certificate 5. School records 6. Certified true copy of marriage or death certificate

FEES Late registration fee

Less than 1 month - 10.00 More than 1 month - 10.00 Follow These Steps It will take you Please Approach 1. Presentation of Document Present document for delayed registration . The document may be: .Certificate of Live Birth .Marriage Contract ,Death Certificate .Others EIC verifies from the archives whether the record for late registration is available

3 to 5 minutes

Elidia R. Aganan Apolonia D. Baldivicio Leah P. Baldonado

2. Submission of Requirements Client is instructed to submit supporting documents.

Clients waits while EIC examines the document.

2 to 5 min.

Elidia R.Aganan

3. Payment of fees Client is advised to pay the required fee

5 minutes

Collection Clerk

4. Interviews and Oath Client is advised to see the MCR fro interview and let the latter administer their oath in the affidavit of delayed registration.


5. Publication Record. EIC records the document in the record book then advises the client to come back after the 10 day reglamentary publication period.

2 minutes


6. Release of Document Client returns to claim his new registered document . The EIC releases the duly signed registered document.

2 minutes


8. Applying for a marriage license

ABOUT THE SERVICE Where a marriage license is required, each of the contracting parties shall file separate sworn application for such license with the proper local civil registrar of the place where either or both of the contracting parties reside. The local civil registrar concerned shall enter all applications for marriage license filed with him in a registry book strictly in the order in which the same are received . When the license is issued, the same shall be valid in any part of the Philippines for a period of one hundred twenty (120) days from the date of issuer, and shall be deemed automatically cancelled at the expiration of said period if the contracting parties have not made use of it.

REQUIREMENT (S)

Certified True/Xerox copy of birth certificate of applicants Pre-Marriage Counseling Certificate

Parental Consent if applicant is 18 yrs. Old but below 21 yrs. old. At least one of the contracting parties. Must be a resident of the place

where the local civil registry office is located . . FEES . Application Fee - P 200.00 . Miscellaneous Fee - 100.00 . Solemnization Fee - 250.00 . Family Planning (FMC) - 50.00 . License Fee - 2.00 .HOW TO AVAIL OF THE SERVICES

Follow These Steps It will Take You Please Approach 1. Application Present the required supporting documents

4 minutes

Leah P. Baldonado Clerk Elidia R. Aganan RO-II

2. Examination of Requirements EIC examines submitted supporting documents

2 minutes


3. Preparation of Application EIC types the application Clients is advised to review and check the information on the prepared application by the EIC . Applicants and parents signs in the application and consent /advice.

5-10 minutes

4. Payment of Fees Client is advised to pay the required application fee.

2 min.

MTO Collection Clerk

5. MCR subscribe the Application Client is advised to bring the document to MCR. MCR interviews the applicants and parents. MCR subscribes the application and transmit to the EIC . EIC advises the client to come back after ten (10) days publication period.

5 minutes

Abraham S, Sales, Jr. MCR Leah P. Baldonado Clerk

6. Release of License EIC prepares the license MCR signs the license EIC releases the license to the applicants

2 minutes

Leah P. Baldonado Clerk Abraham S. Sales, Jr, MCR

9. Filing petition for Change of First Name (CFN) or Correction of Clerical error/s (CCE)

ABOUT THE SERVICE Republic Act No. 9048 authorizes the City or Municipal Civil Registrar as the Consul General to correct a clerical or typographical error in an entry and/or change of first name or nickname in the civil register without need of a judicial order. An administrative remedy in nature, it is a departure from the usual judicial process in correcting clerical errors or changing error an entry in civil registry documents. It is aimed at according petitioners and expeditious and cheaper way of correcting errors found in his record.

FEES . Filing Fee for CFN P 3,000.00 (+ P 1,000.00 service fee for migrant petitioner .)

. Filing Fee for CCE P 1,000.00 (+ p 500.00 service fee for migrant petitioner ).


Follow These Steps It will take You Please Approach 1. Presentation of Problem Petitioner present his problem about his registry record to the EIC.

10 minutes

Elidia R. Aganan Registration Officer

2. Remedies Petitioner is informed by the MCR of the remedy available for him whether to file petition for change of First name or petition for Correction of Clerical Error

10 minutes

Abraham S. Sales, Jr. MCR

3. Requirements Petitioner is advised to submit supporting documents before filing a petition. EIC hands over a list of supporting documents being required in filing the petition

Elidia R. Aganan Reg. Officer II Abraham S. Sales, Jr. MCR

4. Submission of Requirements Petitioner submits all the listed supporting documents to the EIC. EIC or MCR examines if the documents are authentic, complete and duly certified.

10 to 15 minutes

5. Payment of fees Once supporting documents are completed, the petitioner is advised to pay the appropriate filing fee at the MTO or Collection Clerk.

2 minutes

Collection Clerk MTO

6.Preparation of petition Petitioner submits the official receipt to the EIC. Petitioner is advised to wait while his petition is being prepared by the EIC. The EIC prepares the petition then ask Petitioner to sign his petition.

15 to 20 minutes

Elidia R. Aganan

SERVICE STANDARDS

Clients should transact only with the employees /staff of the local civil

registry office with regards to civil registry documents.

Observe silence , order and decorum while transacting business inside the office.

The Municipal Government is a respectable institution, the public clientele

is advised to wear proper or appropriate attire in transacting business with the office personnel.

The office staff/personnel shall always wear their uniforms in dealing with

the public client.

Compliance to requirements made things easier for the processing of requested civil registry document .

Fixers are not allowed to transact business with the Local Civil Registrar

Personnel.

PERFORMANCES PLEDGES

. Be courteous and polite.

. Be punctual

. Serve with integrity.

. Be proficient , Efficient and effective worker.

. Open to suggestions in improving services delivery.

OFFICE : Office of the Municipal Treasurer


1. To collect taxes, fees & other obligations.

2. To make disbursement in accordance with COA rules &

regulations.

3. Treasury services.

II. OBJECTIVES To fully implement Tax Ordinances made by the Sangguniang

Bayan to increase collections to be able to finance development

projects.


1. Advise the Mayor, the Sanggunian and other Local Government

and National officials concerned regarding disposition of local government funds.

2. Take custody of and exercise proper management of the funds of

the municipality.

3. Take charge of the disbursement of all local government funds,

and such other funds the custody of which may be entrusted by law or other competent authority.

4. Inspect private commercial and industrial establishments within

the jurisdiction of the municipality.

5. Maintain & update the tax information system of the municipality.

FRONTLINE SERVICES

1. Issuance of Local Treasury Documents such as the following:

Business Permit Motorized Tricycles Operators Permit (MTOP)

Community Tax Certificate

Certifications (Tax Clearance)

2. Issue Official Receipts of payments of requested documents such as:

Police Clearance

Mayor’s Clearance Certificate of ownership of Large Cattle

Certificate of Transfer of Large Cattle Real property tax

3. Collection of Local Revenues

Business Taxes Registration & Transfer Fees on Large Cattle.

Permit Fee on Excavation Fee for Sealing & Licensing of Weights & Measures

Permit Fee for Temporary Use of Roads, Streets, Sidewalk, Alleys, Patios, Plazas and Playgrounds.

Permit Fee for Agricultural Machinery & other Equipment.

Permit Fee on Tricycle Operation Building Permit

Locational Clearance Fee Local Civil Registry Fee

Sanitary Inspection Fee Service Fees for Health Examination

Dog Vaccination Fee Fishery Rentals, Fees and Charges

Rentals of Personal & Real Properties Owned by the Municipality

Service Charge for Garbage Collection Charges for Parking

Birthing Home Service Fee Municipal Cemetery Charges

Public Cemetery Charges Slaughter & Corral Fees

Police services/Records fees (Police Blotters, Contents of Case folders, etc..)

3.23. Real Property taxes

3.24. Clearances 3.25. Impounding fees

3.26. Violations on Motorized vehicles (Dress Code, Colorum. Obstruction of traffic, driving without license ,

unregistered/invalid regisration ) 3.27. Subscription fees

3.28. Dental fees

3.29. Laboratory fees 3.30. Hotline sticker

3.31. Certificate of Posting

HOW TO AVAIL OF THE SERVICES

1. Application for Business Permit and Permit and Motorized Tricycles Operator’s Permit (MTOP)

a. About the service

Treasury office documents such as application for Business

Permit and Motorized Tricycles Operator’s Permit (MTOP) whether

new application or renewal can be avail of at the Municipal Treasury Office.

b. Fees

Business Permit - Amount to be paid is based on

capital investment.

MTOP - P 465.00

(Tricycle)

Police Clearance - P 70.00

(Local)

Police Clearance - P 158.00

(For Abroad)

Mayor’s Clearance - P 50.00

Certifications - P 50.00

Real Property Tax - Based on the assessment of the

Assessor’s Office


FOLLOW THESE STEPS IT WILL TAKE YOU

PLEASE APPROACH

1. Request

Fill-up application form and

submit it to the Employee-in-charge

(EIC)

2 minutes

CRISTINA A. GABRIEL

Administrative Asst. II

RUBY D. SOTERO

Administrative Aide VI

2. Verification

Clients waits – research of previous payment (for renewal);

assessment of the payment made (for new application)

2-5 minutes

CRISTINA A. GABRIEL


RUBY D. SOTERO

Administrative Aide VI

3. Payment of Fees

After computation, the EIC

issues order of payment and instruct the client to pay with the office

designated collection clerk.

3 minutes

CRISTINA A. GABRIEL Administrative Asst. II

RUBY D. SOTERO Administrative Aide VI

LORENA P. BALDONADO

Clerk

4. Recording of the Request

EIC records in the logbook the

name of the client, requested document, and O.R. Number.

2 minutes

CRISTINA A. GABRIEL Administrative Asst. II

RUBY D. SOTERO Administrative Aide VI

LORENA P.

BALDONADO Clerk


PLEASE APPROACH

5. Preparation of the Document

EIC prepares the requested

document

3 minutes

CARLOTA P.

BAUTISTA

Rev. Collection Clerk

6. Issuance of the Document/Certification

Municipal Treasurer signs the

requested document.

AMANDA M. SALVADOR

Municipal Treasurer

2. Payment (Assessment of Real Property Taxes)

FOLLOW THESE STEPS IT WILL TAKE

YOU

PLEASE APPROACH

1. Present at the Treasury Office any of the following:

a. Latest Real Property Tax

payment receipt.

b. Tax Declaration

c. RPTAR

d. Copy of title

1 minute

CARLOTA P. BAUTISTA


2. Upon presentation of needed document assessment of said property

will be given.

2 minutes

CARLOTA P.

BAUTISTA


3. Payment of Assessed property and issuance of receipt/s.

2 minutes

CARLOTA P.

BAUTISTA


* For purposes of verification or assessment only of said real property’s back accounts bring along same documents.

3. PAYMENT OF CLEARANCES /CERTIFICATIONS

REQUIREMENTS:

POLICE CLEARANCE

Barangay clearance Residence certificate

1 minute

ELISA MELEGRITO Clerk

CERTIFICATIONS

Tax clearance Tax receipts

(Current year)

1 minute

CARLOTA BAUTISTA

Revenue Collection Clerk

ELISA MELEGRITO

Clerk

BUSINESS Letter of closure

1 minute CRISTINA A. GABRIEL


SERVICE STANDARDS

Clients are advised to transact business at the Office cubicles windows.

In the event that many clients are simultaneously arrived on the same

time, they are advised to fall in line, observe silence and wait for your turn.

The office shall practice or adopt the “First Come, First Serve” policy in

dealing with clients (walang palakasan).

If the client already knew or aware of the needed requirements in availing

a certain service, it is better to bring with you the complete requirements in order to hasten the processing of papers/documents.

The Municipal Treasury Office personnel are advised to be always in their

workplace during office hours in order not to delay business

transactions. PERFORMANCE PLEDGES

1. Be punctual

2. Be courteous

3. Serve with integrity

4. Be efficient & effective worker

OFFICE : Office of the Municipal Accountant


Accounting and Internal Audit Services

II. OBJECTIVES

To install and maintain an internal system in the Local

Government Unit.


1. Prepare and submit financial statements to the Mayor and the

Sanggunian.

2. Appraise the Sanggunian and other local government officials on the financial condition and operation of the local government unit.

3. Certify to the availability of budgetary allotment to which expenditures and obligations may be properly charged.

4. Review supporting documents before preparation of vouchers to

determine correctness of requirements.

5. Prepare statements of cash advances, liquidations, salaries, allowances, reimbursement and remittance pertaining to the Local

Government Unit.

6. Prepare statement of journal vouchers and liquidation of the same

& other adjustments related thereto.

7. Post individual disbursement to the subsidiary ledger and index card.

8. Maintain individual ledgers for officials and employees of the local government unit pertaining the payrolls and deductions.

9. Record and post index, details of purchased furniture’s fixtures

and equipment including disposal thereof.

10. Prepare Registries of Allotment & Obligations (RAOOPS, RAOMO, RAOCO & RAOPE) , and maintain and keep all records and

reports.

82

ACCOUNTING SERVICES

1. AGNES C. LLANA

Municipal Accountant

1. Review supporting documents of vouchers of any official transactions of the LGU.

2. Signs vouchers and other relevant accounting

record/documents .

3. Prepare journals, financial statements & other accounting

reports.

4. Maintenance & safekeeping of all records & reports.

2. BLESILDA B. MALONGA

Administrative Assistant II

1. Record monthly reports of 37 barangays at General Ledger/General Journal.

2. Prepare Financial Statements of 37 barangays (Trial Balance,

Balance sheet and Statement of Operations).

3. NOEL E. LOPEZ

Administrative Aide I

1. Assists the barangay bookkeeper, barangay Treasurers and

barangay captains in their transactions to the office of the Municipal Accountant.

2. Records the transactions of 37 barangays in their respective

ledgers (income disbursement).

4. VILMA C. LOZANO Administrative Aide VI

1. Prepare monthly voucher statement of bills.

1. Electric (TARELCO) Bills

2. Water Bills 3. PLDT

4. Smart

2. Assort & hold vouchers of all funds.

1. SEF 2. TRUST

3. General

3. Enter Incoming Vouchers.

5. MARIVIC M. CALA Revenue Collection II

1. Prepare Journals – Cash & Check Disbursement Journals of all funds.

General Fund

Trust Fund

S.E.F.

2. Enter & prepare TEV of vouchers & Payrolls. (Accounting Payrolls)

3. Account Payrolls

4. Prepare monthly remittance of withholding tax & VAT of supplies & Dealers.

6. JOCELYN A. MARQUEZ Administrative Aide VI

1. Prepare monthly report of revenues & receipts

2. Prepare monthly report of status of Appropriation, Allotment and obligations.

3. Prepare monthly report & summary of collection.

4. Record the daily collections in the Cash/Receipts Journal.

5. Post financial transactions to the different registries

(RAOOPS, RAOMO, RAOCO & RAOFE)

OTHER FUNCTIONS :

a) Preparation of Financial Statements

a.1.Journalization of transactions to the Different Journals (all funds-GF, SEF,TF)

. Journal of Checks Disbursements - Marivic M. Cala Monthly

. Journal of cash Disbursements

. Journal of cash Receipts

a.2. Posting to the ledgers (GF, TF, SEF ) - Agnes C. LLana Monthly

a.3. Prepare Trial Balance - Agnes C. LLana Monthly

a.4. Prepare Financial Statements - Agnes C. Llana Quaterly & Annualy

. Balance Sheet . Statement of Income & Expenses

. Statement of Cash Flows . Consolidated Financial Statements (FS)

a.5. Prepare Bank Reconciliation Statement ( all Funds ) - Agnes C. LLana Monthly

. Progress Report of Cash Advance

. Liquidation Statements . Remittances to National Agencies - Marivic Cala Monthly

a.6. Post and record transactions to the - Jocelyn A. Marquez Monthly

various registries of Allotment and

obligations .

a.7. Posts and record daily collection to the - Jocelyn A. Marquez Monthly Journal of Cash Receipts

a.8. Prepare Monthly Report of Collections - Jocelyn A. Marquez Monthly

a.9. Prepare of status of Appropriations/ Allotment and Obligations - Jocelyn A. Marquez Monthly

a.10. Prepare disbursement Voucher of

bills . TARELCO Bills

. Water Bills

. Telephone bills

b) Barangay Transactions

b.1. Acknowledges the Registers of Cash Receipts and Deposit Register Cash

On Hand and Bank Register and Check Disbursement Register of the Barangay Blesilda B. Malonga

Record keeper or Barangay Treasurer Noel E. Lopez

b.2. Post the entries in the GJ to the respective Blesilda B. Malonga

individual GL and SL accounts Noel E. Lopez

b.3. Prepare the monthly financial transactions:

. Trial Balance, Balance Sheet . Statement of income and Expenditures

. Bank Reconciliation

And submit them to COA 30 days after the close of each month

b.4. Prepare year-end pres-closing and post closing Trial Balance (TB) and submit to COA on before February 14 of each year.

6.5. Prepare consolidated Trial Balance and Financial Statement of the

following:

. Balance Sheet

. Statement of Income and Expenditures . Accounts Receivables

. Accounts Payable

And submit to COA in printed copies within 60 days after the 31st day of December.

SERVICE STANDARDS

1. Accuracy of accounting records should be observed at all times.

2. Safekeeping of records is a responsibility & accountability. 3. No records shall be released if not properly coordinated with the

concerned personnel.

PERFORMANCE PLEDGES

1. To be careful in handling accounting records.

2. To expedite as possible accounting reports before due date of submission to concerned offices.

3. Serve with integrity.

Office : OFFICE OF THE MUNICIPAL HEALTH OFFICER I. FUNCTIONAL STATEMENT Health and Sanitary Services II. OBJECTIVES Formulate health programs rules and regulations for the efficient, effective and economic implementation of health services and health related projects and activities. III. PROGRAMS/PROJECTS/ACTIVITIES 1. Formulate and implement policies, plans, programs and projects to promote the health of the people in the municipality. 2. Advise the Mayor and Sangunian on matters pertaining to health. 3. Execute and enforce all laws, ordinance and regulations relating to public health. 4. Recommend the prosecution of any violation of sanitary laws, ordinances or regulations.

5. Recommend to the Sanguniang Bayan the Local Health Board the passage of such ordinances as may deem necessary for the preservation of public health. 6. Conduct health information campaign and render health services. 7. Direct the sanitary inspection of all business establishment selling food items or providing accommodations in accordance with the sanitation code. 8. Coordinate with other government agencies and governmental organizations involved in the promotion and delivery of health services.

HEALTH SERVICES I. Patient comes in for consult, follow up check up, for immunization, pre natal and

family planning services. a) ABOUT THE SERVICE Regular consultation on: Expanded Program on Immunization Control of Communicable Diseases Family Planning Cardiovascular Diseases Maternal and Child Care Diabetic Control Program National Program on Tuberculosis Rabies Control Program Leprosy Control Program Patients from barangays come in for free consult and management. b) FEES NONE c) How to avail of the service FOLLOW THESE STEPS IT WILL TAKE YOU

PLEASE APPROACH

1. Admission Interview the patient regarding complaints and reasons for consult

2-5 minutes

Rural Health Midwife in charge at RHU I: Imelda Macaraeg Edna Duco Marilou Santiago Rowena Daileg et al RHU II: Nilda Lopez Librada Cuchapin et al

2. Assessment Triage. Nurses will attend to the patient and refer the patient to the doctor (MHO)

2- 5 minutes

RHU I : Thelma Regadio Dulce Amor Aquino Rhodalia Obillo RHU II : Elaine Grace Ramos Glenda Role

3. Consultation The doctor treats and manages the patient, prescribed meds and gives proper instructions.

5 – 10 minutes

Blanca Corazon C. Rodrigo,M.D – RHU I Gary Role, M.D. – RHU II

4. Dispensing of medications Patient get their medications and given instructions.

1-2 mins RHU I : Dulce Amor Lucindo , R.N. Rhodalia Obillo et al , R.N. RHU II : Elaine Grace Ramos, R.N. Glenda Role, R.N.

II. Patient comes in requesting for medical and medico - legal certificate. a) ABOUT THE SERVICE Medical certificate is required for different purposes like those

applying for work, for claims, sick leave and others. Medico – legal certificate is requested for medical and legal

purposes. b) FEES NONE c) HOW TO AVAIL OF THE SERVICE


PLEASE APPROACH

1. Request Client request for medico-legal certificate , admission, history taking and get the vital signs

3-5 minutes

Rural Health Midwife

2. Consultation and Physical Exam Examine the client, prescribed meds and give advise

5 minutes Blanca Corazon C. Rodrigo, M.D. – RHU I Gary Role, M.D. – RHU II

3. Preparation of Medico-legal and Medical Certificate Sanitary Inspector (SI) prepares the certificate

5 minutes Roy T. Quindara Sanitary Inspector

4. Issuance MHO signs the certificate and issues to the client

Blanca Corazon C. Rodrigo, M.D.- RHU I Gary Role , M. D. – RHU II

III. Requesting a health certificate a) ABOUT THE SERVICE Food handlers are required a health certificate b) FEES Health Certificate - P 50.00 c) HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Request SI interviews the client and gathers the needed requirements for clearance and submit to MHO

2 minutes

Roy T. Quindara SI

2. Assessment MHO will check the requirements – If (-) proceed If (+) – for treatment or referral

2-5 minutes

Blanca Corazon C. Rodrigo, M.D.

3. Payment of Fees If client passed the requirements, SI instructs the client to pay at the treasury office

5 minutes

Treasury Office

4. Preparation of Requested Certificate SI prepares the certificate and signs along with the MHO

5 minutes

Roy T. Quinadara SI

IV. LABORATORY SERVICES a) ABOUT THE SERVICE Laboratory services such as urinalysis, Hemoglobin Count, Stool Exam, Pregnancy Test and fasting Blood Sugar are available at the laboratory. b) FEES Urinalysis – 30.00 Slit –skin Smear - FREE Hemoglobin Count – 100.00 Sputum Exam - FREE Stool Exam – 30.00 Fasting Blood Sugar – 100.00 Pregnancy Test – 100.00 c) HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROCH 1. Request Client hands in the request from the doctor to the medical technologist

15 seconds

Mr. Reuel Vicente Medical Technologist

2. Payment of Fees The client pays at the treasury office

5 min

Collection Officer in charge

3. Specimen Collection The client will collect the specimen and give it to the med tech

2-3 mins


4. Examination The medical technologist examine the specimen and record the result

5 mins ( depends on type of Exam)


5. Issuance of Laboratory Result Med tech will issue the laboratory result to the patient


BIRTHING HOME SERVICES

I. Pregnant mothers come in for delivery, newborn care and postpartum services. a) ABOUT THE SERVICE Patient in labor is admitted for possible Normal Spontaneous Delivery,

newborn care and postpartum care. b) FEES Normal Spontaneous delivery - P 1,000.00 c) HOW TO AVAIL OF THE SERVICE II. Ambulance Usage for in - patients and out - patients. a) ABOUT THE SERVICE Ambulance is available by request for transporting patients. b) Fees Paniqui - 100.00 Bataan – 3,000.00 Tarlac - 300.00 Manila – 3,000.00 Baguio - 3,000.00 Or equivalent distance c) HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH 1. Request and payment of fees Clients go to MBH and request for ambulance service, then pays at the PHN and RHM on duty to be remitted to treasury office.

3 minutes

PHN or RHM on duty

2. Issuance of trip ticket to travel PHN and RHM will issue trip ticket to the driver.

1-2 mins PHN or RHM on duty

Dental Services Patient comes in for dental services a) ABOUT THE SERVICE The dentist or the dental aide asks the patient what kind of service to be rendered. Dentists assess the patient for further evaluation and management.

b) DENTAL FEES Dental Extraction - P 100.00 per tooth Oral prophylaxis - P 150.00 (case to case basis) Tooth restoration - Composite filling - P 250.00 Amalgam filling - P 150.00 c) HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH 1. Oral Examination Assessment for the case of OP and restoration

3 mins By appointment

Dr. Julita Cabusora Municipal Dentist Dr Dey Cabusora Dental Aide

2.Payment of Fees After the oral examination, the dentist instructs the patient to pay at the treasury office depending on the dental service needed by the patient

5 mins or more


3. Recording The Dentist or the aide record the patient’s personal

data and dental service rendered w/ the OR number . 4. Treatment and Management

Extraction Oral prophylaxis

and filling is done by appointment and the payment is

2 mins 5 mins or more 30 mins or more

Dr. Julita Cabusora Municipal Dentist Dr Dey Cabusora Dental Aide Dr. Julita Cabusora Municipal Dentist Dr Dey Cabusora Dental Aide

after the service 5. Patient get their medications and given instructions

2 mins


REHABILITATION SERVICES a.) ABOUT THE SRVICE Rehabilitation services under the management of physical therapist b.) FEES Regular - P 120.00 Senior Citizen - P 100.00 Indigent - P 50.00 c.) HOW TO AVAIL OF THE SERVICE FOLLOW THESE STEPS IT WILL TAKE YOU PLEASE APPROACH

1. Assessment and evaluation of patient. Vital signs and history taking.

5-10 mins Mrs. Gracia Oroy Ms. Cora Obillo

2. Therapy session depends on the case of the patient

45 mins- 1 hr Mrs. Gracia Oroy Ms. Cora Obillo

3. Advise and instructions 5 mins Mrs. Gracia Oroy Ms. Cora Obillo

4. Payment of the fees for the service rendered.

1 min Mrs. Gracia Oroy Ms. Cora Obillo

5. Remittance of payments to the treasury office by the Physical Therapist

5 mins Collection Officer in charge

SERVICE STANDARDS

1. Duly authorized health personnel has the authority to check on the file records of patients/clients inside the office.

2. First come first serve policy is always being observed/practiced to maintain an orderly treatment of clients/patients. 3. Health workers at the Moncada Birthing Home served 24 hours duty.

PERFORMANCE PLEDGES

H - Health is our main concern.

E - Efficient and effective services.

A - Advocates healthy lifestyle.

L - Love and care for the needy.

T - Treats people not hate people.

H - Healthy Human Resources Development.

Office : MUNCIPAL ENGINEER OFFICE

I . FUNCTIONAL STATEMENT Infrastructure Development , public works and other Engineering Works. II. OBJECTIVES Provide engineering services to the local government unit concerned, including inspections and survey, engineering designs, feasibility studies and project management. III. PROGRMAS/PROJECTS/ACTIVITIES 1. Initiate, review and recommend changes in policies objectives , plans and programs, techniques , procedures development and public works. 2. Advise the Mayor on infrastructure public works and other engineering matters. 3. Administer, coordinate, supervise and control the construction, maintenance , improvement, and repair of roads, bridges and other engineering and public works projects of the local government unit. SERVICES OF MUNICIPAL ENGINEERS OFFICE Services : Municipal Engineer’s Office are the one in-charge in issuing Building Permit , Mayor’s Permit for Electrical Installation and Sign Permit. FEES: Mayor’s Permit for electrical Installation : Residential Number of outlets+Ph55.00+Inspection Fee of Ph50.0 Commercial Number of outlet+Ph100.00+Inspection Fee of Ph50.00 Building Permit : Residential Area in sq. m. Below 20 sq.m. 2.00/sq.m. Above 20sq.m. to 50 sq. m. 3.40/sq.m. Above 50 sq.m.to 100 sq.m. 4.80/sq.m. Above 100 sq.m. to 150sq.m. 6.00/sq.m. Above 150 sq.m. 7.20/sq.m. Renovation 5.00/sq.m. Commercial Area in sq.m. 23.00/sq.m.

Sign Permit For the first four (4) yards in length 120.00 In excess 0f 4 yrds. 20.00/yard Electrical For the 1st KVA 200.00 In excess of 5 KVA 20.00/KVA Plumbing 1 Unit (includes 1 H20 Closet, l lav. 1Flrdrain 24.00 1 kitchen sink 7.00/set

- other accessories will be based on the scheduled of fees under the building . Code of the Phils.

- Land use/ -Charge are base on the

Distance of canals, esteros and Other bodies of H20 24.00 for the first 10 m. and 2.00 Excess of 10 m. - Inspection Fee of - 100.00 Fire Code Fee - 1 % O Total Estimated Cost. Fencing Permit :

- Madeof masonry, metal, concrete Meter’s in ft.for ther first 1,80 m . In ht. - 3.00 - In excess of 1.80 m in ht. - 4.00

Note : Other fees shall be based on the Building Code of the Philippines (Schedule Fees and Other Charges) Penalty : For Illegal construction

Those that construct without Building Permit a maximum of 10,000.00

SECURING BUILDING PERMIT

Steps Time Person In Charge 1. Secure Checklist and Forms Applicant should submit the Complete requirements written in the checklist .

1 min.

Cherry C. Daileg Clerk

2. Verification Checking for requirements submitted .

3-5 min.


3. Assessment If the requirements are complete then building permit fees are computed.

5-6 min.


4. Payment Fees are paid at the treasury office .

5-10 min.


5. Preparation of the building permit . EIC prepares the said documents along with the receipts.

10-15 mins.


6. Review and Signing Papers are submitted to the Building Official for the review and signing of the Municipal Mayor.

10-15 mins.

Engr. Noel T. Esteban Municipal Engineer

7. Issuance of the Building Permit Signed and sealed Building Permits are issued .

3-5 mins. Cherry C. Daileg Clerk

SECURING MAYOR’S PERMIT FOR ELECTRIC INSTALLATION & SIGN

PERMIT

Steps Time Person In-Charge

1. Requirements Applicants should present their application form.

1 min.

Ferdinand A. Tolentino Cherry C. Daileg Benigno L. Valenton Naida T. Gacusan

2. Verification Checking for the requirements submitted .

1 min.

-do-

3. Assessment If the requirements are complete then electrical permit fees are computed .

2-3 min.

-do-

4. Payment Fees are paid at the treasury office .

5-10 mins.

-do-

5. Preparation of the electrical permit . Employee-In-Charge prepares the said documents along with the receipts.

3-5 mins.

-do-

6. Signing Papers are signed by those in Charge.

1 min.

Engr. Noel T. Esteban Municipal Engineer

7. Issuance of permits.

1 min.

Ferdinand Tolentino Cherry Daileg Benigno L. Valenton Naida T. Gacusan

SERVICE STANDARDS

1. Compliance to requirements is being observed before the issuance of Building Permit, Electric Permit and Sign Permits. 2. The Office of the Building Official is tasked to conduct ocular inspection to any building /structure being constructed within the municipality, to see to it that the building conforms to the program specifications and designs submitted to the office. PERFORMANCE PLEDGE 1. Be punctual 2. Be courteous 3. Serve with integrity 4. Be efficient

OFFICE : Office of the Municipal Agriculturist I. FUNCTIONAL STATEMENT

Agricultural services

II. OBJECTIVES

Formulate measure and provide technical assistance and support

in the delivery of basic services and provisions of adequate facilities relative to agricultural services.


1. Ensure the maximum assistance and access to resources in the

production processing and marketing of agricultural and aqua –

cultural products extended to farmers and fishermen and local entrepreneurs.

2. Conduct locational specific agricultural researches and assist the

farmers making available the appropriate technology and disseminate information on the basic research on crops , livestock and fishery

which will maximize productivity.

3. Ensure the delivery of extension services through farm and home visit

and establishments of demonstration farms.

3. Enforce rules and regulations relating to agriculture and aquaculture.

4. Coordinate with government agencies and non-governmental

organizations the promotion of agricultural productivity through

appropriate technology compatible with environmental integrity.

5. Recommend to the Sangguniang Bayan and advise the Mayor on all matters related to agriculture which will improve the livelihood and

living conditions of the inhabitants.

MUNICIPAL AGRICULTURE OFFICE

A) ABOUT THE SERVICE

- Preparation of agricultural plans and programs - Technology dissemination of up-dated agricultural

technologies/innovations - Technical assistance

MUNICIPAL AGRICULTURAL

BANNER PROGRAMS TIME FRAME PLEASE APPROACH

I. CROPS

RICE - programs/projects planning - technology transfer - supervision, monitoring and reporting

CORN - program/project planning

- technology transfer - supervision, monitoring, and reporting

High Value Commercial Crops

- program/project planning - technology transfer - supervision, monitoring, and reporting

II. LIVESTOCK AND POULTRY/ GOAT PRODUCTION - treatment - vaccination - dispersal and re- dispersed

III. FISHERY - program/project planning - fingerlings dispersal

IV. SOIL SEVICES - soil sample collection - soil sample analysis and recommendation

Continuing Activity

-do- -do- -do-

-do- -do-

LEONARDO A. PASCUAL CARLOS E. TOLEDO MAGELINE S. BAUTISTA AIDA T. GASCON EDUARDO D. BALGOS JR. MELANIO A. ANCHETA

-do- -do- LEONARDO A. PASCUAL EDUARDO D. BALGOS JR. MELANIO A. ANCHETA LEONARDO A. PASCUAL LEONARDO A. PASCUAL CARLOS E. TOLEDO MAGELINE S. BAUTISTA AIDA T. GASCON EDUARDO D. BALGOS MELANIO A. ANCHETA

V. COOPERATIVES

- organizing and re- organizing - trainings - project planning

VI. TRAINING PROGRAMS

- training program planning - conduct training

VII. CONSOLIDATE PLANS AND PROGRAMS/ REPORTING

VIII. SUPERVISION,

MONITORING AND EVALUATION

Continuing Activity -do- -do- -do-

AIDA T. GASCON EDUARDO D.BALGOS JR. MIENDRADO G. GABRIEL MAGELINE S. BAUTISTA MIENDRADO G. GABRIEL

SERVICE STANDARDS

1. Farmers can avail of certified seeds assistance through the Ginintuang Masaganang Ani (GMA) Program from the Municipal

Agriculture office.

2. The office maintains a good record of payments of seeds and fertilizer assistance to farmers every post harvest season.

3. Farm demonstrations adopting new agricultural technologies are

being conducted in identified pilot areas.

PERFORMANCE PLEDGES

1. Be punctual

2. Be courteous

3. Be efficient & effective

4. Be industrious

5. Serve with integrity

Office : OFFICE OF THE MUNICIPAL ASSESSOR I. FUNCTIONAL STATEMENT 1. Assessment services 2. Transfer of New Tax Declaration to new owner . 3. To conduct ocular inspection to the different barangays to find it such real estate properties are subject for reclassification as to the actual use, including improvements. 4. To determine the assess value and tax due on real properties in accordance with law to help the local government to generate more income. 5. To assess newly constructed buildings such as houses and any other assessable properties like machineries. II. OBJECTIVES To establish a systematic method of assessment of real property in accordance with law to help the local government generate more income. III. PROGRAMS/PROJECTS/ACTIVITES 1. Ensure that all laws and policies governing the appraisal and assessment or real properties for taxation purposes are properly executed. 2. Initiate, review and recommend changes in policies and objectives plans, and programs, techniques , procedures and practices in the evaluation and assessment of real properties for taxation. 3. Install and maintain a real property identification and accounting system . 4. Establish a systematic method of real property identification and accounting system. 5. Prepare , install and maintain a system of tax mapping showing graphically all property subject to assessment and gather all data concerning the same. 6. Conduct frequent physical survey to verify and determine whether all real properties within the municipality are properly listed in the assessment rolls.

6. Exercise the functions of appraisal and assessment primarily for taxation purposes of all real properties in the municipality.

8. Prepare a schedule of the fair market value for the different classes of real properties. 9. Issue upon request of the interested parties certified copies of assessment records of real property and all other records relative to its assessment. 10. Submit every semester a report of all assessments, as well as cancellations and modification of assessments to the Local Chief Executive and the Sanggunian. FRONTLINE SERVICES 1. Assessment services 2. Transfer of New Tax Declaration to new owner . 3. To assess newly constructed buildings whether residential , commercial , industrial and institutional . 4. Issuance of certificate of non/with improvements of declared real properties (landholdings). 5. Conduct ocular inspection of real estate properties that are subject for reclassification as to the actual use, including improvements. ASSESSOR’S SERVICES Requesting a certified copy of tax declarations, non & with improvements of real properties , transferring newly declared properties for taxation purposes and reclassification or real properties. a) ABOUT THE SERVICE Assessor ‘s office documents such as certified true copy of tax declarations, non & with improvements, transferring of newly declared properties and reclassification of lands maybe availed of by securing a certified transcript from the office.

b) FEES . Certified true copy of Tax Declaration (CTCTD) - 75.00 . Transfer fee - 7500 . Non-improvement - 75.00 . With improvement - 75.00 . Reclassification fee - 75.00 c) HOW TO AVAIL OF THE SERVICE Follow These Steps It Will Take You Please Approach 1. Verification Clients waits, search of requested Assessor’s Office

document is verified as to availability of records .

5-10 minutes

Grace C. Portueguez LAO-I Arnel Dagupion Clerk Leslie A. Baldivino Clerk

2. Payment of fees If record is available , EIC (Employee In-Charge) issues order of payment & instructs the client to pay with the office designated collection clerk.

5 minutes

Treasury Office

3. Reclassification Conduct ocular inspection of real properties upon discovery /request of property owners subject to assessment .

30 minutes

Armando B. Valenton Municipal Assessor

4. Record of Request EIC records in the logbook the name of the requested document and OR numbe

1-2 minutes

Grace C. Portuguez LAO-I Arnel M. Dagupion Clerk Leslie A. Baldivino Clerk

5. Preparation of Requested Assessor’s

Office document EIC prepares said document

5 minutes

Grace C. Portuguez LAO-I Arnel M. Dagupion Clerk Leslie A. Baldivino Clerk

6. Issuance of CTCTD, newly declared properties, with & non-improvement & reclassified lands. Municipal Assessor signs the documents. Clients claim the requested document at the releasing desk.

2 minutes

Armando B. Valenton Municipal Assessor

SERVICE STANDARDS 1. Fixers are not allowed to transact official business with the Municipal Assessor’s Office. 2. Only real property owners and/or persons authorized by the real property owner can transact with the office personnel. 3. Pay your annual taxes early or on or before March 31 of the year to avoid penalties. PERFORMANCE PLEDGES 1. Be punctual 2. Be courteous 3. Serve with integrity. 4. Be efficient in the performance of assessment services. 5. Assess properly and fairly .

OFFICE : Office of the Municipal Social Welfare and Development Officer


Delivery of social welfare services.

II. OBJECTIVES

1. To identify the basic needs of the needy, the disabled and impoverished. Develop and implement appropriate measure to

alleviate their problems and improve their living conditions.

2. To provide relief and appropriate crisis intervention for victims of abuse and exploitation and recommend appropriate measure to

prevent further abuse and exploitation.


1. Facilitate the implementation of welfare programs for the disabled,

elderly and victims of drug addiction the rehabilitation of prisoners and parolees, the prevention of juvenile delinquencies, and such other

activities which would eliminate or minimize the ill effects of poverty.

2. Assist the Mayor in implementing the barangay level programs for the total development and protection of the children up to six (6) years of

age.

3. Initiate and support youth welfare programs that will enhance the

role of the youth in nation building.

4. Recommend to the Sangguniang Bayan and advise the Mayor on all matters related to the Social Welfare and development services which

will improve the livelihood and living conditions of the inhabitants.

5. Develop plans and strategies on social welfare, programs & projects

and implement upon approval by the Mayor.

PROGRAMS & SERVICES

Follow these steps It will take you Please Approach

1. Application for Solicitation Permit 15 mins. - MSWDO

- Administrative Asst. I

- Administrative Aide 2. Application for Travel Clearance half day - MSWDO

of Minor

3. Assistance In Crisis Situation (AICS) 3 hrs. - MSWDO

- Administrative Asst. I

- Administrative Aide

4. Issuance For Identification Card for 30 mins. - Administrative Asst. I

Discounted Fare in Transportation For Person With Disabilities

5. Issuance For Identification Card 30 mins. - Administrative Asst. I

for Senior Citizens

6. Issuance of Purchase Slip Booklet 5 mins. - Administrative Asst. I

for Senior Citizens

7. Preparation of Social Case Study one day - Administrative Asst. I

Report - MSWDO

8. Home visit / Interview client in the one day - MSWDO preparation of SCSR.

9. Interview / Investigation of Child Abuse half day - MSWDO

Cases, Battered Wife, Children In Conflict With the Law (CICL)

10. Attend Court Hearing Cases to Abused half day - MSWDO

Cases

11. Assist Abused Cases, Battered Wife & half day - MSWDO

CICL to file their cases in court.

12. Assist Abused Cases & Battered Wife one day - MSWDO

for Medico legal examination

13. Preparation of Rehabilitation Plan and one day - MSWDO Intervention Plan to Abused Cases,

Battered cases and CICL cases.

14. Interview eligible client for Philhealth to 10 mins. - MSWDO fill-up Family Data Survey Form & - Administrative Aide

request to submit their supporting

documents.

15. Preparation of Philhealth Masterlist & half day - MSWDO

Endorsement letter to Mayor for approval. - Administrative Aide 16. Preparation of all the requirements with 3 hrs. - Administrative Aide complete supporting documents to be submitted at PSWDO office, Tarlac for them to be forwarded at Philhealth office for the I.D. release. 17. Marriage Counseling Services to would half day - MSWDO be couples 18. Preparation of Disaster Monitoring Report - MSWDO to affected barangays during Calamity. - Administrative Asst. I - Administrative Aide 19. Issuance of Certification of Indigency, 30 mins. - MSWDO calamity loan and permit for voluntary solicitation. 20. Licensing/Assessment/Accreditation for 3 days per - MSWDO Day Care Workers and Day Care Centers DCW - Administrative Asst. I

21. Preparation of vouchers 15 mins. Administrative Aide

22. Organizing clientele groups to different Barangays .

MSDO Administrative Asst. I

23. Meeting of Day Care Parents at Barangay

Level 2 groups

Per day MSWDO

24. Monitoring of Day Care Parents at 2 groups MSWDO Barangay Level Per day 25. Monitoring /Supervision of Day Care Centers/workers

2 Day Care Center /day

MSWDO Administrative Asst. I

26. Monthly meeting of Municipal Federation One day MSWDO Of organized groups 27. Monitoring /Supervision to pilot barangay 2 barangay MSWDO For the ECCD special projects Per day 28. Provision of relief assistance to disaster As the need MSWDO Victims during calamities Arises Administrative Asst. I Administrative Aide

FEES :

1. Application for solicitation

Permit caroling Permit - P 300.00

2. Issuance of Senior Citizen

Identification Card -

. Reproduction of ID - 70.00

. without ID picture - 100.00 . loss ID - 160.00

. loss ID with picture - 130.00

. purchase slip booklet - 15.00 . membership fee - 10.00

SERVICE STANDARDS

1. The MSWO can be of help to the needy sector of the community in time of crisis and calamities.

2. Pre-schoolers in the barangays can have early education through the

Day Care Centers handled by the Day Care Workers.

3. Application for Philhealth I.D. pass through the office of the MSWO.

4. The MSWO can assist victims of Child Abused & Battered Wife cases.

PERFORMANCE PLEDGES

S - Serve with integrity

O - Obedience to supervisors or high ranking officers

C - Courtesy

I - Industrious

A - Accomplishment oriented

L - Law abiding

W - Work first before pleasure

E - Efficient

L - Loyal

F - Friendly to co-workers

A - Achievers

R - Resourceful/Responsive

E - Effective

COMPLAINTS MECHANISMS

1. Installation of a public assistance /complaints desk at the lobby of the local government unit (LGU) to be manned by a local

personnel.

2. Complainant may ask complaint form from the duty officer or complaints Desk Officer (CDO) and fill-up immediately citing thereon the nature of complaint.

3. The CDO shall act on the complaint and record it in the logbook

including the action to be taken.

4. If the complainant was settled, the CDOI will prepare accomplishment report, if not settled it will be referred or endorsed to proper agency.