A Guide for PSP/SP and Project Owners

Kuala Lumpur City Hall

w w w. k l t r a x . c o m

Do you know that you can SUBMIT, TRACK and RECEIVE

RESULTS of your submission from anywhere, anytime?

FAQs1. What is KL TRAX? KL TRAX is an online tracking and submission system for all DCP

applications. DBKL provides the service to PSP/SP and Project Owners of development projects in Kuala Lumpur. The system runs 24 x 7 x 365 days.

2. What are the benefits of using KL TRAX to PSP/SP and Project Owners?• PSP/SP can submit DCP application from anywhere, anytime

without having to come to REGULATORS’ offices.• PSP/SP can find out the status and decision made by each

REGULATOR through KL TRAX.• KL TRAX emails results automatically to PSP/SP seconds after a

REGULATOR has made its decision.• REGULATORS’ approval and support documents will be made

available in KL TRAX.

3. Where can I get more information on KL TRAX?• www.kltrax.com

4. How long does it take to learn and competently use KL TRAX?• 30 minutes of hands on training. • Please enquire at OSC of Kuala Lumpur City Hall for upcoming

training session.

5. How much do I have to pay to use KL TRAX?• FREE

6. Can KL TRAX be used for all types of DCP application process?• YES (OSC 1 Submission, KLiSBEST and OSC)

7. Do I need to install any software in my notebook?• NO. KL TRAX can be accessed from internet browser with internet

connection. You can also use your tablets and smart phone.

Kuala Lumpur City Hall (DBKL) is introducing an online tracking and submission system called KL TRAX as part of its effort to improve its delivery system.

KL TRAX connects REGULATORS including DKBL departments, JBPM, SKMM, IWK, TNB, SYABAS, DOSH, etc. It covers Dealing with Construction Permits (DCP) from Data Gathering, Plans Approvals to Completion of Project (Deposit CCC).