a detailed guide to bec preliminary exams … · or e-mail) (30 – 40 words) ... assessed at each...
TRANSCRIPT
READING
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A D E TA I L E D G U I D E TO B E C P R E L I M I N A RY
TEST OF READING AND WRITING
Time: 1 hour 30 minutes
Number of PART Main Skill Focus Input Response questions
1 Reading – understanding short, Notices, messages, adverts, Multiple choice 5real world notices, messages, etc. leaflets, etc.
2 Reading – detailed comprehension Notice, list, plan, contents Matching 5of factual material; skimming and page, etc. scanning skills
3 Reading – interpreting visual Graphs, charts, tables, etc. (The Matching 5information information may be presented in
8 separate graphics or in a compositegraphic comprising up to 3 visuals.
4 Reading for detailed factual Text (approx. 150 – 200 Right/Wrong/ 7information words): advert, business letter, Doesn’t say
product description, report, minutes, etc.
5 Reading for gist and specific Text (approx. 300 – 400 Multiple choice 6 information words): newspaper or magazine
article, advert, report, leaflet, etc.
6 Reading – grammatical accuracy Text (approx. 125 – 150 Multiple choice 12and understanding of text structure words): newspaper or magazine cloze
article, advert, leaflet, etc.
7 Reading and information transfer Short memos, letters, notices, Form-filling, 5adverts, etc. note completion
PART Functions/Communicative Task Input Response Register
1 e.g. (re-)arranging appointments, Rubric only (plus layout of output Internal communication Neutral/asking for permission, giving text type) (medium may be note, formal/instructions message, memo informal
or e-mail) (30 – 40 words)
2 e.g. apologising and offering One piece of input which may be Business corres- Neutral/ compensation, making or altering business correspondence (medium pondence (medium formalreservations, dealing with requests, may be letter, fax or e-mail), internal may be letter, fax or giving information about a product communication (medium may be e-mail) (60 – 80 words)
note, memo or e-mail), notice, advert, etc. (plus layout of output text type)
WRITING
A DETAILED LOOK AT THE TASKS
READING
Part One
In this part there are five short texts, each of which isaccompanied by a multiple choice question containing threeoptions. In all cases the information will be brief and clearand the difficulty of the task will not lie in understandingcontext but in identifying or interpreting meaning.
A wide variety of text types, representative of those likely tobe encountered in international business, can appear in thispart. Each text will be complete and have a recognisablecontext.
Preparation
In order to prepare for this part it would be useful to exposestudents to a wide range of notices and short texts takenfrom business settings. It is also useful to practise answeringsample questions, asking students to explain why an answeris correct (and why the two incorrect options do not apply).
Part Two
This is a matching task comprising one text and fivequestions, which are often descriptions of people’srequirements. Candidates are required to match eachquestion to an appropriate part of the text, labelled A – H.(As there are only five questions, some of the labels areredundant.) The testing focus of this part is vocabulary andmeaning, using skimming and scanning skills.
Preparation
For preparation purposes, students need to be familiar withtext types that are divided into lists, headings or categories;e.g. the contents page of a directory or book, thedepartments in a business or shop, the items in a catalogue,etc. Many of the questions in this part require a simpleinterpretation of what different parts of the text mean, andpreparation for this could involve setting students real-worldtasks of this kind using authentic (but simple) sources.
Part Three
This task consists of eight graphs or charts (or one or moregraphics with eight distinct elements) and five questions.Each question is a description of a particular graphic (orelement of a graphic) and candidates are expected to matchthe questions to their corresponding graphs which arelabelled A – H.
Preparation
This part focuses on understanding trends and changes.Candidates need to be able to interpret graphic data andunderstand the language used to describe it. Expressions
such as ‘rose steadily’, ‘remained stable’, ‘decreased slowly’,‘reached a peak’ should be introduced to students, alongwith relevant topics, such as sales of goods, share pricemovement and monthly costs.
Part Four
This task is a text accompanied by seven, three-optionmultiple choice items. Each question presents a statementand candidates are expected to indicate whether thestatement is A ‘Right’ or B ‘Wrong’ according to the text, orwhether the information is not given in the text (C ‘Doesn’tsay’). Candidates will not be expected to understand everyword in the text but they should be able to pick out salientpoints and infer meaning where words in the text areunfamiliar. The questions will refer to factual information inthe text, but candidates will be required to do someprocessing in order to answer the questions correctly.
Preparation
This can be a difficult task for candidates who are notfamiliar with the three choices represented by A, B and C,and who might not understand the difference between astatement that is incorrect and one that depends oninformation that is not provided in the text. Students need tobe trained to identify a false statement, which means that theopposite or a contradictory statement is made in the text,and to recognise that this is not the same as a statement thatis not covered in the text.
Part Five
This part presents a single text accompanied by six multiplechoice comprehension items. The text is informative and isoften taken from a leaflet, or from a newspaper or magazinearticle.
Candidates are expected to employ more complex readingstrategies in this task, in that they should demonstrate theirability to extract relevant information, to read for gist anddetail, to scan the text for specific information, and tounderstand the purpose of the writer and the audience forwhich the text is intended.
Preparation
In preparing candidates for this part, it would be a good ideato expose them to a variety of texts of a similar length. Astexts become longer, slow readers are at a disadvantage andsome practice in improving reading speed would bebeneficial for this part. It would also be useful to discuss thefollowing areas:• title
• topic
• the writer’s purpose
• the theme or main idea of each paragraph
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• factual details that can be found in the text
• the writer’s opinions (if they are evident)
Part Six
This is a multiple choice cloze test. Candidates have toselect the correct word from three options to completetwelve gaps. This part has a predominantly grammaticalfocus and tests candidates’ understanding of the general anddetailed meaning of a text, and in particular their ability toanalyse structural patterns.
Preparation
Any practice in the grammatical and structural aspects of thelanguage is useful in preparing students for this part.However, it is equally important for students to analyse thestructure and coherence of language within longer discourseso that they are encouraged to read for meaning beyond thesentence level. As tasks such as this typically focus oncommon grammatical difficulties, it is also useful to askstudents to analyse errors in their own work. Pairworkactivities might be productive as students can often helpeach other in the areas of error identification and analysis.
Part Seven
Candidates are given two short texts, for example a memoand an advertisement, and are asked to complete a formbased on this material. There are five gaps, which should becompleted with a word, a number or a short phrase. In thispart, candidates are tested on their ability to extract relevantinformation and complete a form accurately.
For this part, candidates need to transfer their answers incapital letters to an Answer Sheet.
WRITING
For BEC Preliminary, candidates are required to produce twopieces of writing:
• an internal company communication; this means apiece of communication with a colleague orcolleagues within the company on a business-relatedmatter; the delivery medium may be a note, message,memo or e-mail
• a piece of business correspondence; this meanscorrespondence with somebody outside the company(e.g. a customer or supplier) on a business-relatedmatter; the delivery medium may be letter, fax or e-mail.
Part One
Candidates are asked to produce a concise piece of internalcompany communication of between 30 and 40 words,using a written prompt. The text will need to be produced in
the form of a note, message, memo or e-mail. Candidates aregiven the layout of memos and e-mails (e.g. to/from/date/subject) on the question paper, and need not copy this out aspart of their answer. The reason for writing and the targetreader are specified in the rubric, and bullet points explainwhat content points have to be included. Relevant ideas forone or more of these points will have to be ‘invented’ by thecandidate.
Part Two
Candidates are asked to produce an extended piece ofbusiness correspondence of between 60 and 80 words. Thistask involves the processing of a short text, such as a letter oradvertisement, in order to respond to it. A number ofbulleted content points below the text clearly indicate whatshould be included in the answer. Some of this informationwill need to be ‘invented’ by the candidate.
Where the delivery medium specified for a Part Two answeris a letter, candidates need not include postal addresses intheir answer. Similarly, where the delivery medium specifiedis a fax, candidates need not include ‘fax header’ details, andwhere the delivery medium specified is a an e-mail,candidates need not include to/from/subject details.
Although the use of some key words is inevitable, candidatesshould not ‘lift’ phrases from the question paper to use intheir answers. They would not receive credit for thelanguage in these phrases.
Accuracy and Appropriacy in Faxes and e-mails
Nowadays a significant proportion of written businesscommunication is transmitted electronically, both within thecompany and to people outside the company.
In some contexts, this technological change may havechanged the nature of what people actually write. It may beargued that a new ‘fax’ genre has emerged, characterised bybrevity and informality (and sometimes by the mixing ofhandwritten and typewritten text in the same fax). It can alsobe argued that a new ‘e-mail’ genre may be starting toemerge, characterised by even greater informality and a(possibly temporary) lack of conventions and even of regardfor linguistic accuracy.
However, there is also mounting evidence to suggest thatlinguistic inaccuracy and inappropriate informality withinelectronic business communications is consideredunacceptable by many individuals and organisations, andcan be counterproductive if employed in real life.
As well as being used informally, fax and e-mail are alsowidely used within business cultures in which appropriacyand accuracy are perceived to be important, and this is thecontext of use on which BEC focuses.
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Candidates at all levels of BEC should be aware thatappropriacy, accuracy, range and organisation are importantfeatures of their writing, regardless of the delivery mediumspecified in the task.
Please see the ‘Assessment of Writing’ sections for furtherdetails of the criteria against which candidates’ writing isassessed at each level of BEC.
Preparing for the Writing Questions
In preparing students for the Writing tasks it would bebeneficial to familiarise them with a variety of businesscorrespondence. Analysing authentic correspondence wouldhelp students understand better how to structure their answerand the type of language to use. When doing this, it wouldbe useful to focus on the following areas:
• the purpose of the correspondence
• references to previous communication
• factual details
• the feelings and attitude of the writer
• the level of formality
• the opening sentence
• the closing sentence
• paragraphing
• the desired outcome.
If students are in a class, it might be possible to ask them towrite and reply to each other’s correspondence so that theycan appreciate the importance of accurate content.
In a similar fashion, internal company memos and messagesmight also be written and analysed in terms of the above sothat students can recognise the different levels of formalityinvolved. It is a necessary part of preparing for the test thatstudents understand the uses of, and styles inherent in,different types of business communication so that they areaware of how and why different types of correspondence areused.
For the BEC Preliminary Writing component, candidateswrite their answers on the answer sheet provided.
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Inco
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9
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e tr
ial p
erio
d, t
he c
usto
mer
pay
s a
redu
ced
amou
nt t
o re
nt t
he m
achi
ne.
AR
ight
BW
rong
CD
oesn
’t sa
y
PAR
T F
OU
R
Qu
esti
on
s 16
– 2
2
•R
ead
the
adve
rtis
emen
t be
low
for
a ho
t dr
inks
mac
hine
.
•A
re s
ente
nces
16
– 22
on t
he o
ppos
ite p
age
‘Rig
ht’o
r ‘W
rong
’? I
f th
ere
is n
ot e
noug
h
info
rmat
ion
to a
nsw
er ‘R
ight
’or
‘Wro
ng’,
choo
se ‘D
oesn
’t S
ay’.
•F
or e
ach
sent
ence
16
– 22
, m
ark
one
lette
r (A
,B
or
C)
on y
our
Ans
wer
She
et.
8
It
can
be
expe
nsiv
e to
ke
ep
the
cant
een
open
to
serv
e dr
inks
to
your
staf
f th
roug
h th
e da
y. O
ur Q
VM
hot
drin
ks m
achi
ne r
epla
ces
this
ser
vice
,so
th
at
you
can
clos
e th
e ca
ntee
nbe
twee
n m
ealti
mes
.Y
ou c
an in
stal
l the
QV
M h
ot d
rink
sm
achi
ne
anyw
here
in
th
e bu
ildin
g.O
ne m
achi
ne i
s su
itabl
e fo
r a
staf
f of
ten
to f
ifte
en p
eopl
e. I
t cos
ts £
1300
tobu
y, o
r £1
1.00
per
wee
k to
ren
t ov
er60
m
onth
s.
It
is
not
expe
nsiv
e to
oper
ate:
fo
r ex
ampl
e,
the
cost
of
pow
er f
or o
ne d
ay i
s 30
p, n
earl
y as
chea
p as
the
pri
ce o
f on
e ho
t dr
ink
from
the
mac
hine
.
Our
co
mpa
ny
wil
l ca
rry
out
aw
eekl
y se
rvic
e, a
t a c
harg
e of
£10
.00.
We
can
also
ref
ill t
he m
achi
ne w
ithdr
inks
ing
redi
ents
for
an
extr
a ch
arge
of £
8.00
. Som
e cu
stom
ers
pref
er to
do
this
them
selv
es, h
owev
er.
The
re a
re e
ight
cho
ices
of
hot d
rink
avai
labl
e fr
om th
e Q
VM
mac
hine
, and
our
com
pany
off
ers
one
mon
th’s
tri
alfr
ee
of
char
ge,
so
that
yo
u ca
nes
tim
ate
how
po
pula
r th
e m
achi
new
ill b
e an
d se
e w
hat t
he a
ctua
l sav
ings
are.
Sav
e m
oney
and
kee
p yo
ur s
taff
hap
py
AD
VE
RT
ISIN
G F
EA
TU
RE
Page 17
BE
C P
RE
LIM
INA
RY
23T
he r
evie
wer
sug
gest
s th
at o
ne a
dvan
tage
of
the
book
is t
hat
Ait
is b
ette
r va
lue
than
oth
er m
anag
emen
t bo
oks.
Bit
does
not
nee
d to
be
read
rig
ht t
hrou
gh.
Cit
is a
bout
wel
l-kno
wn
peop
le.
24T
he b
ook
conc
entr
ates
on
the
fact
tha
t th
e tw
enty
exe
cutiv
es w
ho a
re in
terv
iew
ed
Aw
ork
in a
num
ber
of d
iffer
ent
indu
strie
s.
Bst
arte
d th
eir
com
pani
es.
Cha
ve w
orke
d fo
r di
ffere
nt le
ngth
s of
tim
e.
25T
he r
evie
wer
can
not
acce
pt S
tuar
t’s o
pini
ons
beca
use
Stu
art
Am
akes
unr
easo
nabl
e co
mpl
aint
s ab
out
the
inte
rvie
wee
s.
Bw
rites
too
pos
itive
ly a
bout
the
inte
rvie
wee
s.
Cha
s di
ffere
nt a
ttitu
des
tow
ards
diff
eren
t in
terv
iew
ees.
26R
eadi
ng t
he b
ook
mad
e th
e re
view
er t
hink
tha
t
Ath
ere
are
cert
ain
qual
ities
whi
ch a
ll C
hief
Exe
cutiv
es n
eed.
Bit
is d
iffic
ult
to d
isco
ver
how
peo
ple
real
ly r
un a
com
pany
.
Cru
nnin
g a
com
pany
is e
asie
r th
an m
any
peop
le t
hink
.
27W
hich
par
ts o
f th
e bo
ok d
id t
he r
evie
wer
mos
t en
joy
read
ing?
Aho
w t
he in
terv
iew
ees
beca
me
Chi
ef E
xecu
tives
Bw
hat
sort
of
peop
le t
he in
terv
iew
ees
are
Cth
e ad
vice
giv
en b
y th
e in
terv
iew
ees
28T
he r
evie
wer
rec
omm
ends
the
boo
k fo
r pe
ople
who
Ain
tend
to
set
up in
bus
ines
s.
Bw
ant
to b
ecom
e se
nior
man
ager
s.
Car
e ou
tsid
e th
e fie
ld o
f bu
sine
ss.
11
Turn
Ove
r �
PAR
T F
IVE
Qu
esti
on
s 23
– 2
8
•R
ead
the
follo
win
g re
view
of
a bo
ok c
alle
d T
he B
osse
s S
peak
.
•F
or e
ach
ques
tion
23 –
28
on t
he o
ppos
ite p
age,
cho
ose
the
corr
ect
answ
er.
•M
ark
one
lette
r (A
, B
or
C)
on y
our
Ans
wer
She
et.
10
Joh
n
Stu
art
is
an
exec
uti
ve
recr
uit
men
t sp
ecia
list
wh
o
has
turn
ed t
o w
riti
ng
. T
he
resu
lt i
s th
is
bo
ok,
b
ased
o
n
inte
rvie
ws
wit
h
twen
ty C
hie
f E
xecu
tive
s.
Eac
h t
op
man
ager
– n
on
e o
f th
em
fam
ou
s n
ames
, su
rpri
sin
gly
–
is
giv
en a
sh
ort
ch
apte
r, an
d t
her
e is
som
e in
tro
du
cto
ry m
ater
ial
and
a
con
clu
sio
n.
Th
is
mea
ns
you
ca
n
jum
p f
rom
on
e p
erso
n t
o a
no
ther
,
in
any
ord
er,
wh
ich
is
g
oo
d
for
peo
ple
wh
o a
re t
oo
bu
sy t
o r
ead
a b
oo
k fr
om
co
ver
to
cove
r. Fo
r
a m
anag
emen
t b
oo
k it
is
n’t
exp
ensi
ve,
alth
ou
gh
w
het
her
it
’s
go
od
val
ue
for
mo
ney
is d
ou
btf
ul.
So
me
of
the
twen
ty i
nte
rvie
wee
s
star
ted
th
eir
ow
n
bu
sin
esse
s,
wh
ile
oth
ers
join
ed
a co
mp
any
and
w
ork
ed
thei
r w
ay
up
. S
om
e
are
fair
ly
new
in
th
eir
po
siti
on
,
and
o
ther
s h
ave
had
ye
ars
of
exp
erie
nce
, th
ou
gh
, st
ran
gel
y,
Stu
art
do
esn
’t se
em i
nte
rest
ed i
n
thes
e d
iffe
ren
ces.
Th
e in
terv
iew
ees
wo
rk i
n e
very
thin
g,
fro
m r
etai
ling
to a
irlin
es t
o s
oft
war
e, a
nd
it is
th
is
vari
ety
that
fo
rms
the
mai
n t
hem
e
of
Stu
art’s
bo
ok.
I hav
e to
say
th
at S
tuar
t’s a
pp
roac
h
ann
oys
me.
He
rare
ly s
tays
at
a
dis
tan
ce
fro
m
his
in
terv
iew
ees,
wh
o a
re m
ost
ly p
rese
nte
d i
n t
hei
r
ow
n,
po
siti
ve w
ord
s. I
f th
is w
ere
alw
ays
the
case
, at
le
ast
you
wo
uld
kn
ow
wh
ere
you
wer
e. B
ut
he
seem
s to
d
isli
ke
cert
ain
inte
rvie
wee
s.
As
a re
sult
, I
do
n’t
kno
w w
het
her
to
acc
ept
any
of
his
op
inio
ns.
It a
lso
mea
ns
that
th
e b
oo
k g
ives
no
cle
ar l
esso
ns.
At
the
very
lea
st,
I ex
pec
ted
to
lea
rn w
hat
mak
es a
succ
essf
ul
Ch
ief
Exe
cuti
ve.
Bu
t
thes
e p
eop
le
seem
to
sh
are
two
typ
es o
f q
ual
itie
s. S
om
e o
f th
em
are
very
co
mm
on
, su
gg
esti
ng
th
at
anyo
ne
can
be
equ
ally
su
cces
sfu
l,
wh
ich
is
d
efin
itel
y n
ot
the
case
.
An
d t
he
oth
er q
ual
itie
s ar
e o
nes
wh
ich
mo
st s
ucc
essf
ul
bo
sses
I’v
e
seen
def
init
ely
do
no
th
ave.
So
in
the
end
I’m
no
wis
er a
bo
ut
wh
at
real
ly g
oes
on
.
Per
hap
s I’m
bei
ng
un
fair.
As
lon
g
as y
ou
do
n’t
thin
k ab
ou
t w
het
her
you
’d li
ke t
hem
as
frie
nd
s, a
nd
pay
no
att
enti
on
to
mo
st o
f th
e ad
vice
they
giv
e, t
he
mo
st r
ead
able
par
ts
are
wh
ere
the
bo
sses
des
crib
e th
eir
rou
te t
o t
hei
r p
rese
nt
po
siti
on
.
Stu
art
seem
s to
th
ink
that
his
bo
ok
wo
uld
be
use
ful
for
peo
ple
aim
ing
for
the
top
, an
dth
at i
t m
igh
t ev
en
mak
e a
few
wan
t to
sta
rt t
hei
r o
wn
com
pan
y;
bu
t, in
fa
ct,
wh
at
they
cou
ld
lear
n
her
e is
ve
ry
limit
ed.
See
n a
s lig
ht
bu
sin
ess
read
ing
fo
r
a d
oct
or
or
teac
her
, th
ou
gh
, th
is
bo
ok
wo
uld
p
rovi
de
som
e g
oo
d
ente
rtai
nm
ent.
Th
e B
oss
es S
pea
k
Page 18
BE
C P
RE
LIM
INA
RY
13
Turn
Ove
r �
29A
calli
ngB
calls
Cca
lled
30A
such
Blik
eC
so
31A
atB
for
Cin
32A
who
Bw
hich
C
wha
t
33A
and
Bbu
tC
or
34A
ough
tB
will
Csh
all
35A
beca
use
Bal
thou
ghC
sinc
e
36A
onB
ofC
with
37A
aB
thes
eC
this
38A
still
Bev
erC
neve
r
39A
mus
tB
wou
ldC
mig
ht
40A
mad
eB
had
Cdo
ne
PAR
T S
IX
Qu
esti
on
s 29
– 4
0
•R
ead
the
artic
le b
elow
abo
ut t
eam
-bui
ldin
g.
•C
hoos
e th
e co
rrec
t w
ord
to f
ill e
ach
gap,
fro
m A
, B
or C
on t
he o
ppos
ite p
age.
•F
or e
ach
ques
tion
29 –
40,
mar
k on
e le
tter
(A,
Bor
C)
on y
our
Ans
wer
She
et.
12
TE
AM
-BU
ILD
ING
TH
RO
UG
HA
CT
IVIT
IES
Now
aday
s,co
mpa
ny b
osse
s ar
e in
crea
sing
ly t
ryin
g to
find
unu
sual
tea
m-b
uild
ing
even
ts a
s pa
rt o
f the
ir t
rain
ing
prog
ram
me.
An
activ
ity p
ark
(29)
......
Fast
-tra
ck h
asju
st o
pene
d to
offe
r (3
0)...
...ev
ents
.It
spec
ialis
es (
31)
......
even
ts t
o at
trac
t th
eco
rpor
ate
ente
rtai
nmen
t m
arke
t,(3
2)...
...is
gro
win
g al
l the
tim
e.
The
par
k is
situ
ated
just
a fe
w k
ilom
etre
s ou
tsid
e th
e ci
ty c
entr
e (3
3)...
...it
prov
ides
even
ts t
hat
(34)
......
ente
rtai
n as
wel
l as
trai
n.
Clie
nts
can
try
outd
oor
attr
actio
ns s
uch
as s
ailin
g or
clim
bing
,(35
)...
...av
aila
bilit
ycl
earl
y de
pend
s en
tirel
y (3
6)...
...th
e w
eath
er.
Act
iviti
es o
f (37
)...
...ki
nd a
re p
erfe
ctte
am-b
uild
ing
exer
cise
s.
‘I’d
(38)
......
been
to
an a
ctiv
ity p
ark
befo
re,’
expl
aine
d Ja
mes
Bla
ck,a
com
pany
man
ager
.‘B
efor
e w
e ca
me,
I did
n’t
thin
k w
e (3
9)...
...en
joy
ours
elve
s so
muc
h an
d I
didn
’t ex
pect
the
hug
e di
ffere
nce
that
Fas
t-tr
ack’
s pr
ogra
mm
e ha
s (4
0)...
...to
my
team
.Now
we
wor
k be
tter
tog
ethe
r th
an w
e di
d be
fore
.’
Page 19
BE
C P
RE
LIM
INA
RY
15
Turn
Ove
r �
Insu
ranc
e C
laim
NA
ME
OF
PO
LIC
Y H
OL
DE
R:
(41)
......
......
......
......
......
......
......
......
......
......
......
......
…..
PO
LIC
Y N
UM
BE
R:
LD4
756
03
0C
ITE
M(S
) T
O B
E R
EP
LA
CE
D:
(42)
......
......
......
......
......
......
......
......
......
......
......
......
......
LO
CA
TIO
N O
F I
TE
M(S
):(4
3)...
......
......
......
......
......
......
......
......
......
......
......
......
...
VA
LU
E W
HE
N P
UR
CH
AS
ED
:(4
4)...
......
......
......
......
......
......
......
......
......
......
......
......
...
CA
US
E O
F D
AM
AG
E:
(45)
......
......
......
......
......
......
......
......
......
......
......
......
......
DA
TE
OF
DA
MA
GE
:S
und
ay
19 M
ay
PAR
T S
EV
EN
Qu
esti
on
s 41
– 4
5
•R
ead
the
mem
o an
d no
te b
elow
.
•C
ompl
ete
the
clai
m fo
rm o
n th
e op
posi
te p
age.
•W
rite
a w
ord
or p
hras
e (in
CA
PIT
AL
LET
TE
RS
) or
a n
umbe
r on
line
s 41
– 4
5on
you
r
Ans
wer
She
et.
14
MEMO
TO:
Barb
ara
Sinc
lair
FROM:
Pete
r Ro
gers
DATE:
25 M
ay 2
002
SUBJECT:
Insu
ranc
e Cl
aim
Coul
d yo
u de
al w
ith t
his?
It’s
our
insu
ranc
e cl
aim
, fo
r th
e da
mag
e at
the
wee
kend
. Th
e
insu
ranc
e po
licy
is in
my
nam
e, a
nd w
e bo
ught
the
car
pet
for
£300
, al
thou
gh it
will
cos
t at
leas
t £5
00 t
o re
plac
e. L
ucki
ly o
ur o
ffic
e ca
rpet
s se
em f
ine.
Than
ks
OW
EN
SM
ITH
IN
SUR
AN
CE
CO
MPA
NY
wit
h co
mpl
imen
ts
Than
k yo
u fo
r yo
ur r
ecen
t ph
one
call
rega
rdin
g flo
odda
mag
e in
you
r ph
otoc
opy
room
.
Coul
d yo
u pl
ease
com
plet
e th
e at
tach
ed f
orm
and
ret
urn
it to
me
as s
oon
as p
ossi
ble.
Ma
rtin
Morr
is
Page 20
BE
C P
RE
LIM
INA
RY
PAR
T T
WO
Qu
esti
on
47
•R
ead
this
par
t of
a le
tter
from
Mar
y B
enne
tt ap
plyi
ng fo
r a
job.
Wit
h r
efer
ence
to
yo
ur
adve
rtis
emen
t in
Th
e Ti
mes
, I
am w
riti
ng
to
ap
ply
fo
r th
e p
ost
of
trai
nin
g a
ssis
tan
t.
I am
mo
vin
g t
o y
ou
r co
un
try
nex
t m
on
th w
ith
my
hu
sban
d. A
s yo
u w
ill s
ee f
rom
th
e en
clo
sed
CV,
I h
ave
had
a lo
t of e
xper
ien
ce in
trai
nin
g a
nd
I fe
el th
at I
hav
e m
uch
to o
ffer
yo
ur
com
pan
y.
If I
am s
elec
ted
fo
r in
terv
iew
, ple
ase
cou
ld y
ou
giv
e m
e in
form
atio
n a
bo
ut
ho
w t
o r
each
yo
ur
off
ices
by
pu
blic
tra
nsp
ort
?
•W
rite
a le
tter
to M
rs B
enne
tt:
•ac
know
ledg
ing
her
lette
r
•of
ferin
g he
r a
date
and
tim
e fo
r an
inte
rvie
w
•re
ques
ting
the
nam
es a
nd a
ddre
sses
of
two
refe
rees
•te
lling
her
the
bes
t w
ay t
o re
ach
you
by p
ublic
tra
nspo
rt.
•W
rite
60
– 80
wo
rds.
•W
rite
on
yo
ur
An
swer
Sh
eet.
Do
no
t in
clu
de
any
po
stal
ad
dre
sses
.
17
WR
ITIN
G
QU
ES
TIO
NS
46
and
47
PAR
T O
NE
Qu
esti
on
46
•Yo
u ar
e go
ing
to a
ttend
an
engi
neer
ing
exhi
bitio
n in
Fra
nkfu
rt s
oon.
•W
rite
a m
emo
to y
our
assi
stan
t:
•ex
plai
ning
why
you
will
be
away
•le
tting
her
kno
w t
he d
ates
you
will
be
away
•sa
ying
wha
t w
ork
she
shou
ld d
o w
hile
you
are
aw
ay.
•W
rite
30
– 40
wo
rds.
•W
rite
on
yo
ur
An
swer
Sh
eet.
16
ME
MO
To:
Sar
a Ly
ons
Fro
m:
Dat
e:14
Mar
ch 2
003
Sub
ject
:T
rip
to F
rank
furt
READING ANSWER KEY
Part One Part Two Part Three Part Four Part Five Part Six Part Seven
1 B 6 E 11 B 16 B 23 B 29 C 41 PETER ROGERS2 A 7 A 12 F 17 A 24 A 30 A 42 (A/THE/ONE) CARPET3 C 8 H 13 G 18 C 25 C 31 C 43 PHOTOCOPY ROOM4 A 9 D 14 H 19 B 26 B 32 B 44 £3005 C 10 C 15 E 20 C 27 A 33 A 45 FLOOD/FLOODING
21 A 28 C 34 B22 B 35 B
36 A37 C38 C39 B40 A
ASSESSMENT OF WRITING
An impression mark is awarded to each piece of writing. Foreach task, a General Impression Mark Scheme is used inconjunction with a Task-specific Mark Scheme, whichfocuses on criteria specific to each particular task.
For Part 1, examiners use the mark schemes primarily toassess task achievement. For Part 2, examiners use the markschemes to assess both task achievement and language.
The band scores awarded are translated to a mark out of 5for Part 1 and a mark out of 10 for Part 2. The total score forWriting is then weighted to 30 marks.
Both General Impression Mark Schemes are interpreted atCouncil of Europe level B1.
Summaries of the General Impression Mark Schemes arereproduced below. Examiners work with a more detailedversion, which is subject to regular updating.
Part 1 Summary of General Impression Mark Scheme
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Very good attempt at task, achieving all content points.Band 5
Band 4
Band 3
Band 2
Band 1
Band 0
Good attempt at task, achieving all content points.
Satisfactory attempt at task, achieving all content points with some effort by the reader, or achieving2 content points.
Inadequate attempt at task, achieving 1 content point, possibly with noticeable irrelevance.
Poor attempt at task; no content points achieved, has little relevance.
No relevant response or too little language to assess.
Page 22
Part 2 Summary of General Impression Mark Scheme
Band 5 Full realisation of the task set.• All four content points achieved.• Confident use of language; errors are minor, due to ambition and non-impeding.• Good range of structure and vocabulary.• Effectively organised, with appropriate use of simple linking devices.• Register and format consistently appropriate.Very positive effect on the reader.
Band 4 Good realisation of the task set.• Three or four content points achieved.• Ambitious use of language; some non-impeding errors.• More than adequate range of structure and vocabulary.• Generally well-organised, with attention paid to cohesion.• Register and format on the whole appropriate.Positive effect on the reader.
Band 3 Reasonable achievement of the task set.• Three or four content points achieved.• A number of errors may be present, but are mostly non-impeding.• Adequate range of structure and vocabulary.• Organisation and cohesion is satisfactory, on the whole.• Register and format reasonable, although not entirely successful.Satisfactory effect on the reader.
Band 2 Inadequate attempt at the task set.• Two or three content points achieved.• Numerous errors, which sometimes impede communication.• Limited range of structure and vocabulary.• Content is not clearly organised or linked, causing some confusion.• Inappropriate register and format.Negative effect on the reader.
Band 1 Poor attempt at the task set.• One or two content points achieved.• Serious lack of control; frequent basic errors.• Little evidence of structure and vocabulary required by task.• Lack of organisation, causing a breakdown in communication.• Little attempt at appropriate register and format.Very negative effect on the reader.
Band 0 Achieves nothing. Either fewer than 25% of the required number of words or totally illegible or totally irrelevant.
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WRITING PART 1
EXAMINER COMMENTS
I am going to attend an engineering exhibition in Frankfurt, and the ticket’s date is 20th March, I will be away for one week, during this week I would like you to arrange the training meeting which wehave decided and make an appointment with selling manager. I would like to see him 27th morning 10:30.
CANDIDATE A
All points clearly achieved with only minor errors ofpunctuation and the occasional missing preposition orarticle.
Band 5
CANDIDATE B
Next week I go to an exhibition in Frankfurt. It’s from the 9th to the 11th. While I am in Frankfurt you shouldwrite the business letters. If there are any problems – call me!
EXAMINER COMMENTS
All the content points have been achieved but ‘Next week Igo’ and ‘write the business letters’ are awkward.
Band 4
CANDIDATE C
I must go attend an engeneering exhibition in Frankfurt from 15 March to 18 March. Can you tell Mr Meier toask him confirmation for the fly on Monday and finish to made the travel documents for departure in April?
Yours sincerely
EXAMINER COMMENTS
The third content point (what work the assistant should dowhile the writer is away) is not achieved as the secondsentence is confused and the role of Mr Meier is not clear.
Band 3
I will go on a trip to Frankfurt about attend an engineering exhibition tomorrow (15/March), so I want youhelp me to leave a message if I have phone call. Thank you!
CANDIDATE D
EXAMINER COMMENTS
The candidate has failed to achieve both the second andthird content points (the dates when the writer will be awayand what work the assistant should do during this time),making this an inadequate attempt at the task.
Band 2
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WRITING PART 2
Dear Mrs Bennett
Thank you for applying our company. We arranged an interview for you. The date is 4th April. Please arriveat 9.15 in the morning, the interview star at 9.30. Please arrive on time.
We also need the names and address of 2 referees.
The best way to reach our office is use underground. You can find the name of the street where our office isfrom the map. And use underground from trainstation to our company. You don’t need change train.
If you have any questions, please contact us.
Yours sincerely
CANDIDATE E
EXAMINER COMMENTS
All the content points have been achieved and the candidatehas demonstrated confident control throughout most of theletter, although there are a few non-impeding errors and aslightly abrupt register.
Band 5
CANDIDATE F
Dear Miss Bennett
Thank you for your curriculum vitae and for the interest in this job.
We are pleased to have an interview with you at Monday, 23 April at 10 a.m. in our location. So we have thepossibility to introduce you to the team.
Could you please confirm me this requested date and please send me the name of two referees in advance.We hope to see you soon. If you have any questions do not hesitate to contact me.
Kind regards
EXAMINER COMMENTS
The language used by this candidate is consistent with band5, but the fact that the last content point (how to reach thecompany by public transport) is not achieved holds the markawarded at band 4.
Band 4
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CANDIDATE H
To Mrs Bennett
I receive your letter including CV we were also looking for the person who is experienced in work. The datefor interview for you is 20-03-02 and we will very happy to interview you. The best way you can reach us bypublic transport. If you need any further information please don’t hesitate to contact me.
Your sincerely
EXAMINER COMMENTS
Only the first two content points have been achieved, whichholds the mark awarded at band 2.
Band 2
CANDIDATE G
Dear Mrs Bennett
I have received your letter of application of post of traning substance, we have arrenged for you an interviewwith Mr John on 26 April, please tell me your 2 referees names and addresses you can reach us by bussesnumbered 610, 611 from city centre
Yours faithfully
EXAMINER COMMENTS
All the content points have been achieved and the candidatehas used an adequate range of structure and vocabulary.However, there is an impeding error (traning substance) andthis, together with the lack of punctuation and that the factthat the script is slightly short, holds the mark awarded atband 3.
Band 3
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Page 26
BE
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Part
7
14
13
15
41
01
41
29
31
30
32P
art
6
AB
C
AB
C
AB
C
AB
C
AB
CD
EF
GH
AB
CD
EF
GH
AB
CD
EF
GH
33
35
34
36
AB
C
AB
C
AB
C
AB
C
37
39
38
40
AB
C
AB
C
AB
C
AB
C
Part
3
16
AB
C2
3A
BC
12
11
AB
CD
EF
GH
AB
CD
EF
GH
Part
4P
art
5
18
17
19
AB
C
AB
C
AB
C
20
21
AB
C
AB
C
22
AB
C
25
24
26
AB
C
AB
C
AB
C
27
28
AB
C
AB
C
42
01
42
43
01
43
44
01
44
45
01
45
Superv
isor:
PR
EL
IM
IN
AR
Y
BE
C P
relim
inary R
ead
ing
An
sw
er S
heet
00
00 1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
Ca
nd
idate
Nam
eIf
no
t alr
ead
y p
rin
ted
, w
rit
e n
am
e
in C
AP
ITA
LS
an
d c
om
ple
te t
he
Can
did
ate
No
. g
rid
(in
pen
cil).
Ca
nd
idate
’s S
ign
atu
re
Ex
am
inati
on
Tit
le
Ce
ntr
e
If t
he
ca
nd
ida
te is A
BS
EN
T o
r h
as
WIT
HD
RA
WN
sh
ad
e h
ere
Can
did
ate
No
.
Ce
ntr
e N
o.
Exam
inati
on
Deta
ils
21 43
6
5
87 109
Part
1
Ins
tru
cti
on
s
Use a
PE
NC
IL (B
or
HB
).
Rub o
ut any a
nsw
er
you w
ish to c
hange w
ith a
n e
raser.
Fo
r P
arts
1 t
o 6
:
Mark
one b
ox for
each a
nsw
er.
Fo
r e
xa
mp
le:
If y
ou thin
k C
is the r
ight answ
er
to the q
uestion, m
ark
your
answ
er
sheet like this
:
Part
2
�
Tu
rn
over f
or P
arts
3 -
7
Fo
r P
art
7:
Write
your
answ
er
cle
arly in C
AP
ITA
L L
ET
TE
RS
.
Write
one letter
or
num
ber
in e
ach b
ox.
If the a
nsw
er
has m
ore
than o
ne w
ord
, le
ave o
ne b
ox e
mpty
betw
een w
ord
s.
Fo
r e
xa
mp
le:
AB
C0
0
A
BE
C P
- R
DP
45
3/3
53
BC
AB
C
AB
C
AB
C
AB
C
AB
CD
EF
GH
AB
CD
EF
GH
AB
CD
EF
GH
AB
CD
EF
GH
AB
CD
EF
GH
Page 27
BE
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INA
RY
Th
is s
ectio
n f
or
use
by E
xa
min
er
on
ly
Pa
rt
2:
Writ
e y
ou
r a
ns
we
r i
n t
he
bo
x b
elo
w.
Pa
rt 2
01
.11
.2
Exam
iner
Num
ber
Exam
iner’s
Sig
natu
re
2.1
2.2
3.1
3.2
4.1
4.2
5.1
5.2
87
65
43
21
09
87
65
43
21
09
87
65
43
21
09
87
65
43
21
09
Superv
isor:
Th
is s
ectio
n f
or
use
by E
xa
min
er
on
ly
PR
EL
IM
IN
AR
Y
BE
C P
relim
inary W
rit
ing
An
sw
er S
heet
00
00 1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
Ca
nd
idate
Nam
eIf
no
t alr
ead
y p
rin
ted
, w
rit
e n
am
e
in C
AP
ITA
LS
an
d c
om
ple
te t
he
Can
did
ate
No
. g
rid
(in
pen
cil).
Ca
nd
idate
’s S
ign
atu
re
Exa
min
ati
on
Tit
le
Ce
ntr
e
If t
he
ca
nd
ida
te is A
BS
EN
T o
r h
as
WIT
HD
RA
WN
sh
ad
e h
ere
Can
did
ate
No
.
Ce
ntr
e N
o.
Exam
inati
on
Deta
ils
Pa
rt
1:
Writ
e y
ou
r a
ns
we
r i
n t
he
bo
x b
elo
w.
�
Writ
e y
ou
r a
ns
we
r t
o P
art
2 o
n t
he
oth
er s
ide
of
this
sh
ee
t
Pa
rt 1
01
23
45
BE
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DP
45
4/3
54
Page 28
A DETAILED LOOK AT THE TASKS
Part One
The eight questions in this part of the paper are three-optionmultiple choice questions. For each question, candidateshear a short conversation or monologue, typically lastingaround 15 to 30 seconds. Each monologue or dialogue isrepeated on the tape in order to give candidates a chanceto check their answers. The multiple choice options may betextual or they may be in the form of pictures, graphs ordiagrams.
In the extracts in Part One candidates are being tested ontheir understanding of spoken English used in a range ofsituations and on their ability to extract factual information.They may need to pick out a name or time or place.
Alternatively, they may have to identify a trend in a graph, ora place on a map, or the location of an object in a room. Inevery case it will be necessary for candidates to follow theconversation closely.
Part Two
This part consists of a short conversation or monologue,typically lasting around a minute and a half, which containsfactual information. On the question paper there is a form,table, chart or set of notes with seven gaps whereinformation is missing. Candidates have to complete each ofthe gaps. The answers may include dates, prices, percentagesor figures. This part has a numerical focus, althoughcommon words may be tested, and sometimes there will benames that are spelt out on the tape; answers to these haveto be written with correct spelling.
Part Three
Candidates hear a monologue. On the question paper thereis a set of notes or a form with gaps. There are seven gaps tocomplete and the answers may be one or two words. Onoccasion, the key to one of the gaps may be a date.
Part Four
This part, which lasts about three minutes, contains a longerlistening text which generally takes the form of an interview,or a discussion between two or possibly more speakers.There are eight, three-option multiple choice questions onthe question paper and these are always in a written format.In this part of the Listening component, candidates are beingtested on their ability to understand the gist of a longer textand to extract detailed and specific information as requiredby the questions. They may also be tested on the speakers’opinions.
At the end of the Listening test, candidates have ten minutesto transfer their answers to their Answer Sheet.
Preparing for the Listening Paper
The Listening component is carefully paced and candidatesare tested on short extracts in Part One so that they cangradually ‘tune in’ to the spoken language and improve theirlistening skills without losing their place in the test. Listening can be a very demanding activity and candidatesshould practise their listening skills regularly using a widevariety of listening sources. Candidates who enter theListening test having done this will be at an advantage.
At BEC Preliminary level, it is advisable to collect as muchlistening material as possible that is suitably paced and of anappropriate length. Native speakers speak at many different
TEST OF LISTENING
Time: approx. 40 minutes including 10 minutes’ transfer time
Number ofPART Main Skill Focus Input Response Questions
1 Listening for specific Eight short conversations/monologues 3-option multiple choice 8information
2 Listening for specific Short telephone conversation or Gap filling (numbers and 7information prompted monologue spellings)
3 Listening for specific Monologue Note-taking (content 7information words)
4 Listening for gist/specific Conversation/interview/discussion 3-option multiple choice 8information between two or more people
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speeds and some speak much more clearly than others. If itis possible to collect a bank of authentic material that iscarefully chosen, this would prove useful practice forstudents. Otherwise it might be better to make use ofspecially designed materials for this level.
For Part One, candidates should try to listen to short extractsof speech, concentrating on understanding the general ideaor main points of what is said. For Parts Two and Three,practice should be given in note-taking. Prior to hearingtapes or audio materials, students should be given details ofthe information they need to listen for. Teachers shoulddiscuss the task with the students beforehand and encouragethem to listen for clues and prompts that will help themidentify the points they need to find. When listening tolonger texts, it would also be useful to discuss areas such as:
• the purpose of the speech or conversation
• the speakers’ roles
• the speakers’ opinions
• the language functions being used
• factual details
• conclusions.
BE
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Page 30
BE
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INA
RY
42W
hat
kind
of
pack
agin
g do
the
y de
cide
to
use?
3W
here
is M
ike
goin
g to
tak
e th
e vi
sito
rs f
irst?
AB
C
4W
ho is
Ann
e go
ing
to w
rite
to?
Ath
e cl
ient
s
Bth
e su
pplie
r
Cth
e st
aff
5W
hat’s
the
new
tim
e fo
r th
e m
eetin
g?
AB
C
War
ehou
seP
rodu
ctio
nC
ust
omer
Rel
atio
ns
AB
C
PAR
T O
NE
Qu
esti
on
s 1
– 8
•F
or q
uest
ions
1 –
8yo
u w
ill h
ear
eigh
t sh
ort
reco
rdin
gs.
•F
or e
ach
ques
tion,
mar
k on
e le
tter
(A,
Bor
C)
for
the
corr
ect
answ
er.
Exa
mp
le:
Whe
n w
ere
the
mac
hine
par
ts s
ent?
Mon
day
31Tu
esda
y 1
Thur
sday
3
AB
C
The
ans
wer
is A
.
•Yo
u w
ill h
ear
the
eigh
t re
cord
ings
tw
ice.
1W
hich
cha
rt is
cor
rect
?
AB
C
4000
Sal
es
Mo
nth
3000
2000
1000
12
3
4000
Sal
es
Mo
nth
3000
2000
1000
12
3
4000
Sal
es
Mo
nth
3000
2000
1000
12
3
3
Turn
Ove
r �
LISTENING SAMPLE PAPER
Page 31
BE
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LIM
INA
RY
PAR
T T
WO
Qu
esti
on
s 9
– 15
•Lo
ok a
t th
e no
tes
belo
w.
•S
ome
info
rmat
ion
is m
issi
ng.
•Yo
u w
ill h
ear
a m
anag
er t
elep
honi
ng H
uman
Res
ourc
es a
bout
vac
anci
es in
his
dep
artm
ent.
•F
or e
ach
ques
tion
9 –
15,
fill i
n th
e m
issi
ng in
form
atio
n in
the
num
bere
d sp
ace
usin
g a
wo
rd,
nu
mb
ers
or le
tter
s.
•Yo
u w
ill h
ear
the
conv
ersa
tion
twic
e.
Cus
tom
er S
ervi
ces V
acan
cies
NU
MB
ER
OF
VA
CA
NC
IES
:(9
)...
......
......
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......
......
......
......
......
......
...te
lepho
ne ope
rato
rs
SA
LA
RY:
(10)
Max
. £ .
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
...
TO
TA
L H
OL
IDA
Y (
PE
R A
NN
UM
):(1
1)...
......
......
......
......
......
......
......
......
......
......
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days
JOB
RE
FE
RE
NC
E:
(12)
...
......
......
......
......
......
......
......
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......
......
......
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..
JOB
ST
AR
T D
AT
E:
(13)
......
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.20
02
LIN
E M
AN
AG
ER
:(1
4) M
s Su
e ...
......
......
......
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TE
L N
UM
BE
R (
FO
R E
NQ
UIR
IES
):(1
5)
......
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6
6W
hich
pro
duct
has
bee
n th
e m
ost
succ
essf
ul?
7W
hat
is t
he p
urpo
se o
f th
e m
eetin
g?
Ato
look
at
appl
icat
ions
Bto
writ
e a
job
adve
rtis
emen
t
Cto
pre
pare
for
inte
rvie
ws
8W
hich
cha
rt s
how
s th
e co
mpa
ny’s
mar
ket
shar
e th
is y
ear?
AB
C
AB
C
5
Turn
Ove
r �
Page 32
BE
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INA
RY
8PAR
T F
OU
R
Qu
esti
on
s 23
– 3
0
•Yo
u w
ill h
ear
a co
nver
satio
n be
twee
n a
seni
or m
anag
er,
calle
d S
ue,
and
her
assi
stan
t, ca
lled
Dav
id.
•F
or e
ach
ques
tion
23 –
30,
mar
k on
e le
tter
(A,
Bor
C)
for
the
corr
ect
answ
er.
•Yo
u w
ill h
ear
the
conv
ersa
tion
twic
e.
23S
ue is
par
ticul
arly
ple
ased
abo
ut t
he c
ompa
ny
Are
ceiv
ing
an a
war
d.
Bin
crea
sing
its
shar
e pr
ice.
Cge
tting
a n
ew c
lient
.
24W
hat
is t
he m
ain
caus
e of
the
com
pany
’s r
isin
g co
sts?
Aim
port
tax
es
Bpu
blic
ity
Cpr
emis
es
25W
hich
exp
ense
s do
the
y w
ant
to r
educ
e?
Aen
tert
ainm
ent
Bst
atio
nery
Cte
leph
one
26M
ore
trai
ning
is r
equi
red
beca
use
the
com
pany
has
Abo
ught
new
com
pute
r so
ftwar
e.
Bre
crui
ted
new
mem
bers
of
staf
f.
Cin
crea
sed
its r
ange
of
cust
omer
s.
27H
ow w
ill t
he c
ompa
ny o
rgan
ise
the
trai
ning
?
Ase
nd s
taff
to a
col
lege
Bus
e cu
rren
t st
aff
mem
bers
Cem
ploy
ext
erna
l tra
iner
s
PAR
T T
HR
EE
Qu
esti
on
s 16
– 2
2
•Lo
ok a
t th
e no
tes
abou
t a
publ
ishe
r’s p
lans
for
prom
otio
n th
is a
utum
n.
•S
ome
info
rmat
ion
is m
issi
ng.
•Yo
u w
ill h
ear
part
of
a ta
lk b
y th
e co
mpa
ny’s
Mar
ketin
g D
irect
or.
•F
or e
ach
ques
tion
16 –
22,
fill
in t
he m
issi
ng in
form
atio
n in
the
num
bere
d sp
ace
usin
g o
ne
or
two
wor
ds.
•Yo
u w
ill h
ear
the
talk
tw
ice.
Aut
umn
prom
otio
n pl
ans
Mai
n ti
tles:
pock
et d
icti
onar
y an
d(1
6)...
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
.
Adve
rtisi
ng spa
ce b
ooked
in
(17)
......
......
......
......
......
......
......
......
......
......
......
......
......
.mag
azin
e
New
colo
ur f
or d
ispla
y stan
ds:
(18)
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
....
Free
gif
ts i
nclu
de(1
9)...
......
......
......
......
......
......
......
......
......
......
......
....a
nd k
eyring
s
Aliso
n ha
s m
ade
a de
al w
ith
(20)
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
....
For
mai
ling
to b
ooksel
lers in
Sep
tem
ber:
(21)
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
....
Venu
e for
dict
ionar
y la
unch
par
ty:
(22)
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
......
....
7
Turn
Ove
r �
Page 33
BE
C P
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INA
RY
28W
hen
the
next
bro
chur
e is
prin
ted,
it w
ill
Aha
ve a
n im
prov
ed d
esig
n.
Bin
clud
e a
new
pro
duct
.
Cco
ntai
n ex
tra
info
rmat
ion.
29W
hat
prob
lem
are
the
y ex
perie
ncin
g w
ith J
ohns
on’s
?
Ath
e qu
ality
of
good
s
Bth
e hi
gh p
rices
Cth
e sp
eed
of d
eliv
erie
s
30W
hat
will
the
y do
abo
ut t
he p
robl
em w
ith J
ohns
on’s
?
Ase
nd t
hem
a le
tter
Bch
eck
ever
y or
der
Cco
ntac
t ot
her
supp
liers
9
You
no
w h
ave
10 m
inu
tes
to t
ran
sfer
yo
ur
answ
ers
to y
ou
r A
nsw
er S
hee
t.
LISTENING ANSWER KEY
Part One Part Two Part Three Part Four
1 C 9 8 (TELEPHONE OPERATORS) 16 (NEW) ROAD MAP(S) 23 A2 A 10 (£) 16,950 17 TRAVEL (MAGAZINE) 24 B3 B 11 33 (DAYS) 18 ORANGE 25 C4 C 12 CS08011 19 CALENDARS 26 C5 B 13 6(TH) OCTOBER/OCTOBER 6 (2002) 20 RADIO EAST 27 B6 A (THE) SIXTH (OF) OCTOBER (2002) 21 (OUR) INFORMATION SHEET(S) 28 A7 C 6/10/02 22 (THE) MANAGEMENT CENTRE/CENTER 29 A8 A 6/10 (2002) 30 C
14 (MS SUE) BLACKMANN15 795335
TAPESCRIPT
PART ONE. QUESTIONS 1 to 8.
1: Which chart is correct?M: …and I’m pleased to announce that we’ve had a
small but steady increase in ice cream sales, in spiteof the unusually low temperatures in the last threemonths. We’ll see whether this trend continues.
2: What kind of packaging do they decide to use?F: What packaging do you recommend for the smaller
type of bottle?
M: Well, I’d wrap it in clear plastic and tie it at the top.F: OK. But don’t you think a box would be better,
perhaps with a pattern on it?M: Boxes are dull and a pattern on the plastic would
look untidy.F: Right, we’ll do as you recommend.
3: Where is Mike going to take the visitors first?F: Mike, could you show some people round the
factory tomorrow?M: Certainly. The usual tour – from reception to the
warehouse?
Page 34
F: They are particularly interested in our productiontechniques, so I would start there.
M: OK, and then through customer relations and intothe warehouse.
F: Thanks.
4: Who is Anne going to write to?M: Anne, that supplier we use has become very
unreliable, and we’ve decided to look for anotherone.
F: Seems a good idea.M: We don’t need to inform our clients, but could you
send a note round to all our departments whenwe’ve decided who to replace the supplier with?
F: Yes of course.
5: What’s the new time for the meeting?F: What time’s the MD back tomorrow?M: Erm.. just after lunch, I think. Why?F: Well, I’ve got a meeting tomorrow at a quarter past
two, but I need to be here when the MD arrives –I’ll rearrange my meeting for three.
M: Well, Paul’s coming to that meeting, and he has toleave early.
F: OK, I’ll make it a quarter to, then.
6: Which product has been the most successful?M: Our sales figures show that toy trains haven’t done
very well, although we’ve sold a reasonable numberof the dolls. As for model cars, we’ve sold so manythat we can’t produce enough!
7: What is the purpose of the meeting?F: We’ve got to fill those vacancies in research
urgently. That’s why today’s meeting’s so important.M: Yes, but the advertisement’s only just gone out.
Why discuss the interviews now?F: The closing date is next Friday. It will take us a day
to look at the applications. If we decide on theinterview questions today that’ll save time.
8: Which chart shows the company’s market share this year?F: Is the company doing better this year?M: It’s a mixed picture really. Sales have risen by about
fifty per cent, which is excellent, but our totalmarket share is down to five per cent from twentyper cent last year.
PART TWO. QUESTIONS 9 – 15.
F: Human Resources, Helen speaking.M: Hello. It’s Alan Thomas, phoning about the
vacancies here in Customer Services.F: I’ll just take the details to put in the ad. It’s for
5 telephone operators, isn’t it?M: It was 5, but we’re busier now and also 2 staff are
leaving this week, so we need 8 new people.F: OK. I’ll put that. And are these grade 1 posts, salary
14 to 15 thousand?M: Starting salary is fourteen thousand, but I need some
people with experience, so we’ll pay up to sixteenthousand nine hundred and fifty. That’s the top ofgrade 2.
F: Fine.M: Holidays, next.F: The usual 21 days a year?M: Actually, the telephone staff are working longer
shifts now, so they get an extra 12 days off a year.Together it’s 33 days.
F: OK. Do you have a reference number for theseposts?
M: Yes, it’s CS zero eight zero double one.F: Right. We’ll advertise next week, September the 7th.
What start date shall I put? The 6th of October?M: I wanted them to start on the 1st, but your date is
better. So, put that.F: And will you be their line manager, Mr Thomas?M: They’ll actually report to Sue Blackmann, that’s
double N.F: And who can people contact?M: Sue. She’s on 795 double 3 5.F: Right.....
PART THREE. QUESTIONS 16 – 22.
M: Okay, I just want to update you on our main plansfor promotion this autumn. The main campaign willof course be the pocket dictionary, but we also havea reasonable budget for the new road map, which iscoming out next month, as you know. For bothtitles, we’ve already taken full-page adverts in‘Travel’ magazine and I’m also considering space forthe dictionary in that new monthly ‘ReferenceNow’. For window and general shop display, ourdesigner has produced the wonderful stands youcan see in the corner. I’m sure you’ll agree that theorange is an improvement on the green stands wehad last year! Erm, we’re looking at a range of freegifts for handing out at exhibitions – currently onorder are calendars and keyrings, but possibly infuture larger things too, like umbrellas for majorclients. I’d like your views on that idea before I goahead. Alison’s managed to negotiate some air timeon Radio East and I’m going to visit a TV networkon Friday – that’s more relevant to our future titles
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though. Now, publicity material – everything islisted in the annual catalogue, which will be readyto send to booksellers in December. And talking ofbookseller mailshots we’ve also got one going outin September, which will be our information sheet.Finally, I can confirm the venue for the dictionarylaunch party, which is next month. Some of youknow we were trying to get the university library,but in fact, we’ve now booked the managementcentre, which will be excellent. Their catering issupposed to be very good…
PART FOUR. QUESTIONS 23 – 30.
F: There's quite a lot to talk about.M: Well Sue, it doesn't matter if we don't cover
everything today.F: Ok, David, let’s see how we go.M: Things are looking good, aren't they?F: Definitely. I'm very pleased. We've gone beyond
our sales targets. Our share price is stable. And, ofcourse, you know Eurocom were going to move butthey’ve chosen to keep their contract with us afterall. But winning the prize for British Exporter of theyear was the best thing, as far as I'm concerned.
M: On the other hand, there is the problem of risingcosts.
F: Yes, even though we avoided another rentincrease…
M: But all those expensive newspaper advertisements…F: Yes, that’s the real problem. Although they are partly
balanced by the decrease in import duties.M: Mmm … meanwhile, you want to limit our
expenses where possible?F: Yes, certainly. Actually, the budget for entertaining
clients is fairly reasonable, and very necessary. It's the cost of phone calls that worries me. It seems far too high.
M: Everyone should be using e-mail wherever possibleif you want to save on communications generally.Um, we've already got cheaper paper from theprinters, which is a start.
F: True. Now on to training. We need to be clearwhere this demand for training is coming from.
M: Well, our own success, basically. Our customerbase is expanding all the time. Our staff…
F: ….who are up to date with new computerapplications…
M: Yes, they're ok for that, but they have to deal withall these new clients. They'll need a wider range ofskills than they have at the moment…
F: We could contact the business school. Perhaps theycould send us some of their trainers.
M: Or what about the courses they run?F: But then again, it seems a pity not to use our own
training department. M: Doing it ourselves, you mean? Well, yes … after all,
it's the people here who know what we do best andcan really understand our needs.
F: I agree. OK, what's next?M: Um, there's the printing of the new brochure.F: Is the basic information changing?M: I shouldn't think so but the whole thing really needs
to look a bit better. The current one just doesn't givethe right idea at all…
F: Much too old-fashioned. Yes, a new presentation, a proper lay-out. What about out-of-date products?
M: Steve’s already taken them out. Now, do you wantto talk about the supplier situation?
F: You mean the situation with Johnson's?M: Yes, they're just not giving us what we need. Their
prices have always seemed very reasonable, but theproducts aren't good enough. There's no pointbeing cheap and on time if we don't actually getwhat we want.
F: Right, well, we need to deal with the situation.What contact have you had with them?
M: I wrote to them twice last month, and it didn't seemto have any real effect. We've looked at every orderas it comes in, so we already have a fairly clearpicture of the problem.
F: Hmm… I think you should start by ringing someother firms, see if they can match Johnson's deal.Then I'll make a decision.
M: Right. Great, we did manage to discuss everything.F: Yes, good.
BE
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BE
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Part
3
16
01
16
23
AB
C
Part
4
25
24
26
AB
C
AB
C
AB
C
27
28
AB
C
AB
C
29
AB
C
17
01
17
18
01
18
19
01
19
20
01
20
21
01
21
22
01
22
30
AB
C
Superv
isor:
0
PR
EL
IM
IN
AR
Y
BE
C P
relim
inary L
iste
nin
g A
nsw
er S
heet
00
00 1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
1 2 3 4 5 6 7 8 9
Ca
nd
idate
Nam
eIf
no
t alr
ead
y p
rin
ted
, w
rit
e n
am
e
in C
AP
ITA
LS
an
d c
om
ple
te t
he
Can
did
ate
No
. g
rid
(in
pen
cil).
Ca
nd
idate
’s S
ign
atu
re
Ex
am
inati
on
Tit
le
Ce
ntr
e
If t
he
ca
nd
ida
te is A
BS
EN
T o
r h
as
WIT
HD
RA
WN
sh
ad
e h
ere
Can
did
ate
No
.
Ce
ntr
e N
o.
Exam
inati
on
Deta
ils
21 43 5Part
1
Ins
tru
cti
on
s
Use a
PE
NC
IL (B
or
HB
).
Rub o
ut any a
nsw
er
you w
ish to c
hange w
ith a
n e
raser.
For
Parts
1 a
nd
4:
Mark
one b
ox for
each a
nsw
er.
Fo
r e
xa
mp
le:
If y
ou thin
k C
is the r
ight answ
er
to the q
uestion, m
ark
your
answ
er
sheet like this
:
Part
2
�
Tu
rn
ov
er f
or P
arts
3 a
nd
4
For
Parts
2 a
nd
3:
Write
your
answ
er
cle
arly in C
AP
ITA
L L
ET
TE
RS
. W
rite
one letter
in e
ach b
ox.
If the a
nsw
er
has m
ore
than o
ne w
ord
, le
ave o
ne b
ox e
mpty
betw
een w
ord
s.
Fo
r e
xa
mp
le:
AB
C0
6 7 8
109
01
01
12
11
01
01
13
01
9 10
11
12
13
14
01
15
01
14
15
A
BE
C P
- L
DP
45
6/3
56
BC
AB
C
AB
C
AB
C
AB
C
AB
C
AB
C
AB
C
Page 37
A DETAILED LOOK AT THE TASKS
Part One
In the first part of the test, the interlocutor addresses eachcandidate in turn and asks them questions about themselvesand their opinions. The questions will be slightly different foreach candidate, and candidates are not addressed in strictsequence. In this part of the test, candidates are being testedon their ability to talk briefly about themselves, to provideconcise information on subjects such as their home, hobbiesand jobs, and to perform simple functions such as agreeingand disagreeing and expressing preferences.
Part Two
The second part of the test is a ‘mini-presentation’. In thispart, each candidate is given a choice of two topics and hasone minute to prepare a piece of extended speech lastingapproximately one minute. After each candidate has finishedspeaking the next candidate is asked which of the bulletpoints they think is the most important. In this part of the testcandidates are being tested on their ability to sustain theirtalk accurately and appropriately.
Part Three
The third part of the test is a conversation between thecandidates. The interlocutor outlines a scenario and providesprompts in the form of black and white pictures or writtentext to help the candidates. The candidates are asked tospeak for about two minutes. The interlocutor will supportthe conversation as appropriate and then ask furtherquestions related to the main theme. In this part of the test,candidates are being tested on their ability to interactappropriately using appropriate functional language andstrategies.
Preparing for the Speaking Paper
It is important to familiarise candidates with the format of thetest before it takes place, and a Speaking Test video withworksheets and notes for the teacher is available for thispurpose from Cambridge ESOL publications. For an orderform, please go to our website and click on Publications.Candidates can be further prepared through the use of pairand group activities in class as well as test practice material.It may be necessary for teachers to explain the benefits of thepaired test format. The primary purpose is to sample a widerrange of discourse than can be elicited from an individualinterview, in particular allowing the assessment to focus onthe interactive nature of oral communication.
Part One of the test is in an interview format. Classroomactivities such as pair or group work where candidatesexchange information would be useful preparation for thispart of the test. Practice of simple repair strategies such asasking for repetition or clarification would also be useful.
Part Two requires a longer turn. Classroom activities whichencourage longer contributions will prepare candidates forthis part of the test. Discussions as well as short talks orpresentations are ideal. Preparation might also include afocus on simple discourse markers and connectors.
Part Three is a discussion. Classroom activities whichencourage candidates to interact well with each other, suchas pair and group work, would be good preparation.Candidates should be encouraged to interact appropriatelyby taking turns to speak. It is also a good idea to encouragestudents to change partners in class so that they growaccustomed to interacting with a variety of people, some ofwhom they do not know well. Practice of particularfunctions such as giving opinions, agreeing and disagreeing,etc. would also be useful.
TEST OF SPEAKING
Time: 12 minutes
PART Format/Content Time Interaction Focus
1 Conversation between the About 2 minutes The interlocutor encourages the candidates tointerlocutor and each candidate give information about themselves and to
express personal opinionsGeneral interaction and social language
2 A ‘mini-presentation’ by each candidate About 5 minutes The candidates are given prompts which on a business theme generate a short talk on a business-related topic
Organising a larger unit of discourse.Giving information and expressing opinions
3 Two-way conversation between About 5 minutes The candidates are presented with a scenariocandidates followed by further supported by visual or written prompts whichprompting from the interlocutor generates a discussion. The interlocutor extends
the discussion with further spoken prompts.
BE
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BE
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INA
RY
BE
C P
relim
inar
y –
PA
RT
TW
O
Task
She
et 2 A:
WH
AT
IS IM
PO
RTA
NT
WH
EN
…?
Cho
osin
g a
busi
ness
lang
uage
cou
rse
• C
ost
• S
ize
of G
roup
• Q
ualif
icat
ion
B:
WH
AT
IS IM
PO
RTA
NT
WH
EN
…?
Sel
ling
a ne
w p
rodu
ct
• P
rice
• Q
ualit
y
• A
dver
tisin
g
Task
She
et 1
A: W
HA
T IS
IMP
OR
TAN
T W
HE
N…
?
Look
ing
for a
new
job
• Lo
catio
n
• S
alar
y
• G
ood
Col
leag
ues
B:
WH
AT
IS IM
PO
RTA
NT
WH
EN
…?
Cho
osin
g a
busi
ness
clu
b to
join
• N
umbe
rs o
f Mem
bers
• Ty
pes
of E
vent
s
• C
ost o
f Joi
ning
BE
C P
relim
inar
y –
PA
RT
TW
O
SPEAKING SAMPLE TASKS
Task
She
et fo
r C
andi
date
ATa
sk S
heet
for
Can
dida
te B
Cho
osin
g a
trai
ning
cou
rse
•Si
ze o
f gro
up
•C
ost
•T
imes
of c
ours
e
Book
ing
a ho
tel f
or a
bus
ines
s tr
ip
•Lo
catio
n
•Fa
cilit
ies
•C
harg
es
Cho
osin
g a
busi
ness
lang
uage
cou
rse
•C
ost
•Si
ze o
f gro
up
•Q
ualif
icat
ion
Selli
ng a
new
pro
duct
•Pr
ice
•Q
ualit
y
•A
dver
tisin
g
Page 39
BE
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Top
ics
for
trai
nin
g
• Equ
ipm
ent
• Com
pute
r ski
lls• C
ompa
ny o
rgan
isat
ion
• Com
pany
rule
s• C
usto
mer
ser
vice
• Pro
duct
trai
ning
• Hea
lth a
nd s
afet
y• F
orei
gn la
ngua
ges
Gen
eral
trai
nin
g p
rog
ram
me
for
new
sta
ff
BE
C P
relim
inar
y –
PA
RT
TH
RE
E
Sce
nar
io:
I’m g
oing
to d
escr
ibe
a si
tuat
ion.
Aco
mp
any
is p
lan
nin
g to
intr
od
uce
a g
ener
al tr
ain
ing
pro
gra
mm
e fo
r n
ew s
taff
.
Talk
tog
eth
er a
bo
ut t
he
top
ics
the
com
pan
y co
uld
incl
ud
e in
the
pro
gra
mm
e an
d
dec
ide
wh
ich
thre
e yo
u th
ink
are
mo
st im
po
rtan
t.
Her
e ar
e so
me
idea
s to
hel
p yo
u.
BE
C P
relim
inar
y –
PA
RT
TH
RE
E
Can
dida
tes’
Pro
mpt
She
etEx
amin
er F
ram
e
BEC Preliminary - PART THREE
BEC Preliminary - PART THREE
Topics for training
• Equipment• Computer skills• Company organisation• Company rules• Customer service• Product training• Health and safety• Foreign languages
General training programme for new staff
Scenario:
I’m going to describe a situation.
A company is planning to introduce a general training programme for new staff.
Talk together about the topics the company could include in the programme and
decide which three you think are most important.
Here are some ideas to help you.
Page 40
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ASSESSMENT OF SPEAKING
Candidates are assessed on their own performance and notin relation to each other, according to the followinganalytical criteria: Grammar and Vocabulary, DiscourseManagement, Pronunciation and Interactive Communication.These criteria are interpreted at Preliminary level.Assessment is based on performance in the whole test and isnot related to particular parts of the test.
Both examiners assess the candidates. The Assessor appliesdetailed, analytical scales, and the Interlocutor applies aGlobal Achievement Scale which is based on the analyticalscales.
Grammar and Vocabulary
This refers to range and accuracy as well as the appropriateuse of grammatical and lexical forms. At BEC Preliminarylevel, a range of grammar and vocabulary is needed to dealwith the tasks. At this level candidates may make frequentminor errors and use some inappropriate vocabulary, but thisshould not obscure intended meanings.
Discourse Management
This refers to the coherence, extent and relevance of eachcandidate’s individual performance. Contributions should beadequate to deal with the tasks. At times, candidates’utterances may be inappropriate in length and someutterances may lack coherence.
Pronunciation
This refers to the candidate’s ability to producecomprehensible utterances. At BEC Preliminary level, mostmeanings are conveyed through the appropriate use of stress,rhythm, intonation and clear individual sounds, althoughthere may be some strain on the listener.
Interactive Communication
This refers to the candidate’s ability to take an active part inthe development of the discourse. At BEC Preliminary level,candidates are able to take turns and sustain the interactionby initiating and responding appropriately. Hesitation maydemand patience of the listener.