a day in the life – care, technology and wellbeing in southend

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A Day in the Life A Day in the Life of Queensway

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Page 1: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life of Queensway

Page 2: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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Introduction The City of Tomorrow

Resilient, to protect the

citizen and their

environment and respond to

their changing needs;

Intelligent, to empower the

citizen by integrating

assistive technologies for

citizens and city

management; and

Healthy, to promote the

citizen's well being and

independent living.

Page 3: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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Better Queensway Introduction

Better Queensway:

Better Housing, Better Living,

Better Place

‘A Day in the Life’

Page 4: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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Introduction

Southend Queensway

• Council estate

• High levels of

benefit

dependency

• Poor reputation

• Highway

severance

• Close to mainline

rail

• Adjacent to town

centre

• Strategic link to

residential areas

Page 5: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

Our Task

Explore how to add value to the

Queensway project:

• For the Council and their service

partners through operational

efficiencies and effectiveness;

• For the Market through future

proofing, business linkage and

branding;

• For the Citizen through informed

lifestyle choices, access to services

and education and employment

opportunities.

Page 6: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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Introduction Southend Queensway

How can a better place

contribute to better

quality of life for a wide

range of local people?

Page 7: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

Queensway Characters

The teenager: about to leave

school and currently living with

their mother.

The newcomer: priced out of London and attracted by job opportunities at the Business Park, this graduate wants to move in with their partner and start a family.

Single mother: on

benefits with baby and

young child. Would like

to get back into work but

cant get flexible

childcare.

Page 8: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

Queensway Characters

The long-

standing

Queensway

resident: mid

50’s, on disability

benefit with long-

term health

issues. Has lived

in Queensway all

his life.

Page 9: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

Queensway Characters

Elderly person:

Feels isolated

and finds it

increasingly

difficult to get

around or

access services.

Page 10: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

Mapping a Day in the Life…

Mapping a typical day:

• Where do they go?

• Who do they meet?

• How do they get around?

• What challenges do they face?

Page 11: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

Mapping a Day in the Life…

Page 12: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

May 11, 2016 12

Page 13: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

Issues for health

• Stress / conflict

- Public safety (crime & anti-social behaviour,

nuisance) – intimidation, anxiety

- Maintenance & service delivery - disempowerment

• Physical barriers (movement & accessibility, public

transport access)

• Environmental quality

- Noise

- Dust & air quality

• Social isolation - loneliness

• Dignity

Page 14: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

Better

connected

Better

character

Better

community

Better

quality

Better Queensway

Page 15: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

Page 16: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

Reconnecting the

High Street to

residential areas

Reducing traffic

impacts / pollution

Setting of historic

buildings

Reclaiming open

space

Better Connected

Making

a walkable

place

Page 17: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

With Streets

A scale that

mediates

between

traditional

terraces and

town centre

Integrated

car parking

and

servicing

Better Character

Making

a distinctive

place

Page 18: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

A choice of homes

from flats to town

houses

Front doors so you

can meet your

neighbour

Nearby shops and

amenities

Better Community

Making

a place

that people

feel part of

Page 19: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

Queensway - ‘Smart City’ pilot

• Empowered citizens: - Community garden/food

- Support switching energy providers

- Link up training employment opportunities

- Coordinate and deploy volunteering

- Citizen accounts package and smart card

• Service delivery: - Telecare project with CCG

- Data sharing across health and social care

- Realign Environmental services across waste management, environmental enforcement, highways, open space etc.

- Council officers tasked with cross-silo reporting

Page 20: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

Colour Coded Sections

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A Day in the Life of Queensway

Page 21: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

My home is part of keeping me healthy.

I have 24hr healthcare but I still see my neighbours and old friends.

Its like the hospital is here in my home.

Page 22: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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Option 2

Page 23: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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Introduction Southend Queensway

Page 24: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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The service manager: responsible for delivering essential services in and around Queensway but facing increasing demands on dwindling resources.

Page 25: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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A Day in the Life...

Smart City?

A place that “effectively integrates the physical, spatial, digital and human worlds to deliver a sustainable, prosperous and inclusive future for its citizens.” Department for Business, Innovation and Skills

Page 26: A day in the life – care, technology and wellbeing in Southend

A Day in the Life

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span the remainder.

A Day in the Life...

Smart City?

A place that “effectively integrates the physical, spatial, digital and human worlds to deliver a sustainable, prosperous and inclusive future for its citizens.” Department for Business, Innovation and Skills We might add ‘ a

healthy future for its

citizens’