a complete guide for effective business communication – a course from eduonix

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A Complete Guide For Effective Business Communication – A Course from Eduonix Communication plays an important role in any relationship, personal as well as professional. In business, communication is the key to effectively share ideas with the other parties. In order for businesses to grow and succeed, they must be able to communicate – both, internally and externally. This is why communication specialists is a very lucrative job profile.

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Page 1: A Complete Guide For Effective  Business Communication – A Course from Eduonix

A Complete Guide For Effective Business Communication – A Course from

Eduonix

Communication plays an important role in any relationship, personal as well as professional. In business, communication is the key to effectively share ideas with the other parties. In order for

businesses to grow and succeed, they must be able to communicate – both, internally and externally. This is why communication specialists is a very

lucrative job profile.

Page 2: A Complete Guide For Effective  Business Communication – A Course from Eduonix

The process of understanding and sharing

In a workplace or business environment

Used to relay a message. promote a product or service.

Coordinate work / Accomplish a business goal

Any interpersonal interaction in communication

What is Business Communication

Page 3: A Complete Guide For Effective  Business Communication – A Course from Eduonix

What are The 7 C’s of Business Communication

To simplify the key points of communication that needs to exist in a business, experts have devised

the 7 – Cs Method.

These 7 words should define the foundation for any communication in a business setting.

The following slides break down the 7-Cs that is covered in the Eduonix’s course.

Page 4: A Complete Guide For Effective  Business Communication – A Course from Eduonix

The 7 C’s of Business Communication

Correct

Complete

Courteous

ConcreteConcise

Clear

Coherent

Page 5: A Complete Guide For Effective  Business Communication – A Course from Eduonix

Why the 7 C’s MatterKey to ensuring an understanding of what was intended to be saidToo often forgotten these days, especially onlineTransfers meaning and creates tone

Page 6: A Complete Guide For Effective  Business Communication – A Course from Eduonix

1st C of Business Communication : Clear

Clarity should be your #1 priority If your message isn’t clear, it isn’t getting throughClarity trumps allUse simple language and sentence structure. Have a single, direct purpose for each communication.

Page 7: A Complete Guide For Effective  Business Communication – A Course from Eduonix

2nd C of Business Communication : Complete

Business communication is all or nothing Who, what, when, where, why, and how?Allow for questions

Page 8: A Complete Guide For Effective  Business Communication – A Course from Eduonix

3rd C of Business Communication : Coherent

Communication must flow logicallyIf a message doesn’t make sense, clarity and cohesion are lostAll points are relevant and connected to the core messageUse a checklist or plan in spoken communicationReread all written communication

Page 9: A Complete Guide For Effective  Business Communication – A Course from Eduonix

4th C of Business Communication : Concise

Time is money in businessUnless concise, the core message is lost Get straight to the pointNo filler languageEffective communication triggers efficient action

Page 10: A Complete Guide For Effective  Business Communication – A Course from Eduonix

5th C of Business Communication : Concrete

Message comes alive through details and tangible informationCenter through relevant detail and examplesMaintain a laser-like focusDon’t sacrifice conciseness in making communication concrete

Page 11: A Complete Guide For Effective  Business Communication – A Course from Eduonix

6th C of Business Communication : Courteous

The message is lost without courtesyBe polite, diplomatic and tactfulCourteousness ensures that emotions do not get in the way of conveying the key messageAnything can be said courteously

Page 12: A Complete Guide For Effective  Business Communication – A Course from Eduonix

7th C of Business Communication : Correct

Incorrect information is never effectiveEdit for typos, grammatical errors, and incorrect facts or dataCorrect yourself immediately

Page 13: A Complete Guide For Effective  Business Communication – A Course from Eduonix

Course Linkhttps://www.eduonix.com/courses/Office-Productivity/a-complete-guide-for-effective-business-communication

Use Coupon Code:- EDUBLOG 9 To Get this course at flat $9

Page 14: A Complete Guide For Effective  Business Communication – A Course from Eduonix

–Sydney Harris

“The two words information and communication are often used

interchangeably, but they signify quite different things. Information

is giving out; communication is getting through.”

Thank You