A child dies… are you prepared?

Tulane School Of Medicine – Department of Pediatrics and Tulane Lakeside Hospital for Women and Children

November 30 – December 2, 2016

Resolve Through Sharing (RTS) Bereavement Training will help you:• DISTINGUISH yourself as an expert in the field

• DISCOVER new and practical resources relevant to your practice

• ENHANCE your ability to positively impact patient experience

Learn the latest evidence-based best practices in neonatal and pediatric bereavement care.

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Resolve Through Sharing®

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Resolve Through Sharing Nov. 30 – Dec. 1, 2016Bereavement Training: Neonatal and Pediatric Death

Are you interested in providing the best care possible when a newborn or older child dies? Our relationship-based approach to neonatal and pediatric bereavement care will help develop or enhance your knowledge, level of skill, and personal awareness for providing bereavement care.

Return on Investment

• Incomparable value of providing the best care possible

• Improved staff confidence and competence

• Staff retention

• Patient satisfaction and loyalty (patient returns for future healthcare)

• Increase in charitable gifts

Course DescriptionThe purpose for Bereavement Training: Neonatal and Pediatric Death is to provide a relational standard of care for those who provide knowledge, support, and compassion to bereaved patients and families including neonatal through pediatric death.

This blended learning course with two days of classroom training and additional online learning provides you with a rich educational experience that will develop or enhance your knowledge, level of skill, and personal awareness for providing bereavement care when a newborn baby or older child dies.

Objectives

• List three relationship strategies that foster connection.• Discuss one theoretical framework that enhances understanding of

neonatal and pediatric bereavement• Define the purpose of an interprofessional team when caring for those

who have experienced the death of a neonate or older child.• Describe the professional’s role in helping parents of a dying child

maintain hope.• Discuss expectations that parents of dying children have of healthcare

providers.• List three principles of mindfulness

Who should attend?Children’s Hospital Staff• Nurses and Techs in Neonatal Intensive Care, Pediatric Clinic/Office,

Pediatric Hospital Unit, Pediatric Intensive Care, Pediatric Oncology, Palliative Care & Hospice, Public Health

• Pediatricians• School Nurses• Chaplains• Social Workers• Child Life Specialists• Genetic Counselors• Emergency Medical Services

Training focusInfant and child death, including prematurity, serious illness, trauma, complex medical conditions, suicide, and abuse

• Emphasize the role of relationship and ritual

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New Orleans, LA SPACE IS LIMITED!REGISTER TODAY at gundersenhealth.org/rts

Day 17:30 a.m. Sign In

8 a.m. Introductions

Being in Relationship• Introduction to relationship in neonatal and pediatric

bereavement care• Using theoretical frameworks to understand

relationships

Communication• Working with bereaved families using communication

strategies, including Guided Participation• Guided Participation and caregiving• Communication techniques for delivering difficult news• Cultural communication

Newborn Death• Relationship in practice: Giving care during newborn

death – Extreme prematurity – Death of a multiple – Withdrawal of life sustaining treatment

• Honoring relationship: Offering choices and memory making

12 p.m. Lunch

1 p.m.

Caring for the Dying Child• Relationship in practice: Giving care to dying children

and their families – Emotional needs of the dying child – Anticipatory mourning

Parental Grief• Relationship in practice: Parental grief

– Teen parents, same-sex parents, and fathers• Meaning-making with the death of a child• Understanding characteristics of expected grief

responses and those that can lead to complicated grief

3 p.m.

• Ritual creation• Parent panel

4:30 p.m. Adjourn

Day 27:30 a.m. Sign In

8 a.m. Parent Panel Debriefing

Bereaved Children and Teens• Age-appropriate communication and response

• Children with developmental disabilities

Sudden, Traumatic, and Stigmatizing Death• Traumatic death• Abuse• Stigmatizing death

Palliative and Hospice Care• End-of-life communication strategies• Advance care planning (perinatal through adolescent)

12 p.m. Lunch

1 p.m.

Spiritual Care, Hope, and Miracles

Transitioning Relationship• Follow-up • Grief conferences

Care for the Caregiver• Supporting yourself and your colleagues• Mindful practices and rituals

3:15 p.m. Closing Ritual

3:30 p.m. Adjourn

Agenda

Pre-requirementFour online modules must be completed prior to attending the classroom segment of the training (cost included in registration fee).

• Framework of Grief • Communicating with the Bereaved • Caring for the Family Experiencing Perinatal Death• Resolve Through Sharing Bereavement Training –

Pre-Training Module

Nurses, social workers, and chaplains receive continuing education credit certificates electronically after completing the modules. Instructions for accessing the modules will be provided in your registration confirmation email.

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Resolve Through Sharing® (RTS) Dec. 2, 2016Coordinator Training (train-the-trainer)

In this 1-day workshop you will learn how to provide in-services and teach RTS Bereavement Training: Perinatal Death, Neonatal and Pediatric Death, or Pediatric and Adult Death to staff within your healthcare system using Resolve Through Sharing resources. You will also learn the skills you need to establish an interprofessional bereavement program and maintain bereavement care as a best practice.

PurposeThe purpose of this workshop is to provide individuals trained in the concepts of RTS with knowledge and skills necessary to develop and implement a comprehensive RTS perinatal, neonatal and pediatric, or pediatric and adult bereavement program. Emphasis is placed on change theory, eliciting support, teaching strategies, and leadership skills.

Objectives • Discuss a framework for successful RTS bereavement care implementation• Describe elements of Diffusion of Innovation Theory to implement change• Identify an effective approach to elicit support• Identify four characteristics of adult learners• Describe useful strategies for effective presentations• Identify four techniques for maintaining administrative support

Agenda8 a.m.

• Introductions• Part I

– Change theory - diffusing innovation– Review stepping stones to a successful program

° Taking first steps

° Collecting data

° Writing a proposal

° Acquiring funding/grant writing

° Implementing and evaluating

° Assessing quality outcomes

Lunch (provided)

• Part II – Working with those who resist– Teaching strategies to educate staff and/or preparing for

teaching RTS– Creating a supportive work environment– Closing ritual

3:30 p.m.

Adjourn

Already attended RTS Coordinator Training?Audit the course to refresh the knowledge and skills you learned when you previously attended. The training features blended learning that includes a pre-training module, leaving more time for tailoring the classroom day to fit your needs. Whether you are starting a program, rekindling a previous one, or continuing to keep a strong program on the right track, consider auditing.

Who should attend?• Nurses • Chaplains/clergy • Social workers (all levels of practice)• Physicians • Genetic counselors • Child life specialists

Pre-requirement1. RTS Bereavement Training: Perinatal

Death, Neonatal and Pediatric Death, or Pediatric and Adult Death

2. RTS Coordinator Pre-training modulePlease Note: These pre-requirements are mandatory to attend Coordinator Training.

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New Orleans, LA SPACE IS LIMITED!REGISTER TODAY at gundersenhealth.org/rts

About the FacultyElizabeth Ricci, RN, BSN, MS, IBCLC, CPLCNurse Manager, Perinatal Testing Centers Main Line Health System Bryn Mawr, PA

During Elizabeth’s more than 30 years of maternal child nursing, she has worked as a staff nurse in labor and delivery, newborn nursery and postpartum, and an IBCLC. While raising her three children, Elizabeth practiced as an adjunct professor for maternal

child nursing for Delaware County Community College and Widener University in Pennsylvania. Her RTS Bereavement Services journey began in 1986 as a hospital perinatal bereavement coordinator. Throughout her career, Elizabeth has served as chair for perinatal bereavement and perinatal palliative and hospice care committees. She has also planned and implemented perinatal bereavement programs for three hospitals.

Elizabeth joined the RTS national faculty in 2008. Currently, she is the nurse manager for perinatal testing centers in a four hospital health system - system chair – Perinatal Bereavement Committee, system chair – Perinatal Palliative and Hospice Care Committee, member of the hospital Bioethics Committee, member of the Pregnancy Loss and Infant Death Alliance Board of Directors 2014 – 2016, and VP for Pennsylvania Resource Organization for Lactation Consultants 2011 - 2015. She enjoys spending time outside with her family.

Jane Heustis, RN, BSN, CPLC Former Pathways Perinatal Loss Coordinator Indiana University Health Indianapolis, Indiana

Jane brings 41 years of experience in pediatric, neonatal, high risk obstetrical and labor and delivery nursing. She has

served as the perinatal loss support coordinator for a large urban hospital that offered inpatient and outpatient support as well as a perinatal hospital/perinatal palliative care program. Newly relocated to southern Indiana, she works as a home care nurse for medically fragile children. She is the co-author of Companioning at a Time of Perinatal Loss with Marcia Jenkins. Jane is also a bereaved parent, experiencing the loss of her preterm twins in 1983.

Education Credit

Nursing contact hoursNursing contact hours Gundersen Lutheran Medical Center, Inc., is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

Resolve Through Sharing (RTS) Bereavement Training: Neonatal and Pediatric Death provides 12.25 contact hours, Resolve Through Sharing (RTS) Coordinator Training provides 7 contact hours. The three online modules provide 1 contact hour each.

California – Provider (Gundersen Lutheran Bereavement and Advance Care Planning Services) approved by the California Board of Registered Nursing, provider #12245, 12.25 contact hours for Resolve Through Sharing (RTS) Bereavement Training: Neonatal and Pediatric Death, 7 contact hours for Resolve Through Sharing (RTS) Coordinator Training, and 1 contact hour each for the three online modules.

Social work continuing education hoursGundersen Lutheran Medical Center, Inc., provider #1089, is approved as a provider for continuing education by the Association of Social Work Boards. aswb.org. ASWB Approval period: Nov. 15, 2015 – Nov. 5 2018. Gundersen Lutheran Medical Center, Inc., maintains responsibility for the program. Licensed social workers should contact their regulatory board to determine course approval. Social workers will receive 12.25 continuing education hours by participating in Resolve Through Sharing Bereavement Training: Neonatal and Pediatric Death, and 7 continuing education hours by participating in Resolve Through Sharing (RTS) Coordinator Training. The three online modules provide 1 continuing education hour each.

To receive contact/continuing education (CE) hours, nurses, social workers and chaplains must be present for each full day of training (no partial credit will be given). Completed evaluation is required for contact/CE hours. Contact/CE certificate for classroom portion given onsite. Contact/CE certificates for online courses awarded upon completion of each module.

Planning committeeRana Limbo, PhD, RN, CPLC, FAAN; Jill Wilke, MS, RN, CPLC; Heather Silver, LCSW-C, CPLC; Darryl Owens, MDiv., BCC, CT, CPLC; and Danielle Luckner

ADEC recognitionResolve Through Sharing (RTS) Bereavement Training: Perinatal Death is recognized by the Association for Death Education and Counseling to meet the thanatology-related contact hours to be Certified in Thanatology: Death, Dying and Bereavement.

Speakers and planners have an employment relationship with Gundersen Lutheran Medical Foundation, Inc. We are a provider of the program, but we do not endorse any commercial products in conjunction with this program. Off-label use of any products will not be discussed. Speakers vary due to program locations. Speaker credentials are available upon request.

Other creditsBereavement Services is a provider for the National Association for Catholic Chaplains. These programs provide 14.7 contact hours for Resolve Through Sharing (RTS) Bereavement Training: Neonatal and Pediatric Death, 8.4 contact hours for Resolve Through Sharing (RTS) Coordinator Training, and 1.2 contact hours for each of the three online modules. Other disciplines will receive a certificate of attendance.

To receive contact/continuing education (CE) hours, nurses, social workers and chaplains must be present for each full day of training (no partial credit will be given). Completed evaluation is required for contact/CE hours. Contact/CE certificate for classroom portion given onsite. Contact/CE certificates for online courses awarded upon completion of each module.

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Conference cosponsor, training site, and lodging

Tulane Department of Pediatrics together with Tulane Lakeside Hospital for Women and Children is a leader in providing outstanding clinical care in the Gulf South Coast Region. We’re gifted with excellent faculty and staff making a difference in the lives of not just our children but the whole community. The teaching environment at Tulane provides one of the most diverse residency experiences in the country. The entire medical team is committed to improving the care of children and families. By focusing on family centered care through education and implementation of best practice, we provide world class patient care, education, and cutting edge research.

Perinatal Death and RTS Coordinator Training

Location Date

INTEGRIS Baptist Medical Center Oklahoma City, OK Sept. 19 – 21

New York Presbyterian Queens, NY Oct. 20 – 22

New York University Langone Medical Center New York, NY

Nov. 2 – 4

Conway Regional Medical Center Conway, AR Nov. 14 – 16

Agnesian HealthCare Fond du Lac, WI Nov. 28 – 30

Pediatric and Adult Death and RTS Coordinator Training

Location Date

Tucson Medical Center Tucson, AZ

Sept. 1-2 (Coordinator training Aug. 31)

LocationTulane University Health Science Center - School of Medicine1555 Poydras StreetNew Orleans LA 70112

Parking: There is an attached parking garage, which is accessible from the back of the building on Perdido St. ($10/day). Several lots within walking distance are available (from $10-$25/day).

LodgingHyatt House New Orleans/Downtown 1250 Poydras Street, New Orleans, LA 70113a(800) 319-0124

Rate: $159 (includes complimentary breakfast and free Wi-Fi

Rate Ends: 11/1/16

Block Name: Resolve Through Sharing at Tulane

Website: http://neworleansdowntown.house.hyatt.com/en/hotel/home.html?corp_id=G-RTST

Neonatal and Pediatric Death and RTS Coordinator Training

Location Date

New York University Langone Medical Center New York, NY

Nov. 2 – 4

2016 training schedule

Registration FeesRegister at http://www.gundersenhealth.org/rts

Neonatal and Pediatric Death Training $550

RTS Coordinator Training $425

RTS Bereavement Training: Neonatal and Pediatric and Coordinator Training combo $925

RTS Coordinator Training Audit (available only to those who have previously attended Coordinator Training

$245

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TAKE ADVANTAGE OF GROUP DISCOUNT

Group Discount (3 or more) $100 off per bereavement training registration WITH DISCOUNT CODE

NOTE:You MUST obtain the group discount code PRIOR to registering to receive the discount. Email berservs@gundersenhealth.org with the names of those in your group to receive the code. The code MUST be applied during the registration process.

Payment: Registration fee payment can be paid by Visa, MasterCard, American Express, or Discover Card.

Transfers: Registrations can be transferred to a different conference location for a $25 administrative fee.

Cancellation policy: We offer a refund minus a $75 administrative fee for each cancelled registration. We do not offer refunds if you fail to notify us prior to the conference you cannot attend.

Accommodations: If you have questions or concerns about this course or require assistance or accommodations, please contact berservs@gundersenhealth.org

In accordance with the Americans with Disabilities Act, Gundersen Medical Foundation seeks to make this conference accessible to all. If you have a disability that

might require special accommodations, please e-mail your needs to berservs@gundersenhealth.org

Contact us: If you have questions or grievances, please contact us at (608) 775-4747 or (800) 362-9567, ext. 54747

* For the most current registration policies, visit our website, gundersenhealth.org/rts

Fees include online modules, instruction, resource manual, certificate of completion, continuing education credit, lunch, and refreshments.

To find out how you can bring Resolve Through Sharing training to your facility or community, contact berservs@gundersenhealth.org.

Gundersen Medical Foundation1900 South Avenue, AVS-003 La Crosse, WI 54601

berservs@gundersenhealth.org

No returns requested

Just wanted to say thank you for answering all of my questions in getting prepared to attend the conference in Pensacola! Both Darryl and Marcia did a wonderful job in presenting all of the information and, even though I’ve been a nurse since 1993, they were able to pull new ideas and suggestions from all of those that attended, including myself!

I learned that I have much work to do in establishing a well-rounded program at our facility and in educating our nurses, OB techs, mother/baby techs, chaplains, and even a few of our physicians!

Please pass my email along to those that “need to know” what a great job everyone did and what a great program I feel that’s offered with RTS!

RTS Bereavement Training: Perinatal Death, RTS Bereavement Training: Neonatal and Pediatric Death; RTS Bereavement Training: Pediatric and Adult Death, and RTS Coordinator Training help you comply with The Joint Commission standards for end-of-life care (PC.02.02.13) and other regulatory standards.

Join the 35,000+ who have attended RTS Training!

Check out other locations and dates for RTS perinatal, neonatal and pediatric, and pediatric and adult death training.

www.gundersenhealth.org/rts