a behind-the-scenes look at a mothers day flower delivery person's job
Post on 21-Oct-2014
890 views
DESCRIPTION
TRANSCRIPT
This Slide Show is brought to You byhttp://mothersdaycrafts.blogspot.com
A Behind-The-Scenes Look at a Mothers Day Flower Delivery Person's Job
That beautiful flower arrangement you received from your loving
child was just handed to you by a person with a very important
job. The job of the Mothers Day Flower Delivery person is almost,
if not more, important than the florist who designed it.
Keeping Up Appearances
In business, first impressions are important, and the Mothers Day flower delivery person working for a florist represents the shop. Everything the delivery person does contributes to a customer's opinion and whether they will reorder in the future. A delivery person must be well-groomed, use good manners and be polite.
The Gig
Many florists hire extra delivery personnel for holidays such as Mothers Day. Anyone considering taking on a delivery gig needs to be aware that the "delivery" part is the easy part of this job.
Handle Arrangements
Some of the responsibilities of a flower delivery person include knowing how to handle arrangements when loading a vehicle, know the different categories of deliveries, how to process an order for delivery, and finally, how to make a delivery.
Bear This in Mind
Nowadays, a person accepting a flower delivery job should not be surprised to have to don a costume once in a while. The florist business has developed into a very competitive one, so to generate sales, some florists came up with a Mothers Day idea of having their flowers delivered by a delivery person dressed in a costume, such as a Teddy Bear.
Taking Orders
After orders are taken, a number is assigned to each order, and a copy is given to the delivery person. The number is written on the back of the card sent with the arrangement. A control board tracks the day's deliveries. The order is placed on a peg associated with each delivery person, so they know what orders go where.
Getting a Load Off
Loading a delivery truck requires careful placement. The item to be delivered last is loaded first and then you work backwards towards the door from that vantage point. To prevent the flowers from being crushed, items are placed around each arrangement as a buffer, and they are anchored in place with special anchor boards.
The Delivery
Not all deliveries are to residences. Hospitals, offices, and funeral homes are other sites a delivery person goes. Each location requires a different policy and procedure.
Delivering To Residences
When delivering to residences the Mothers Day flower delivery person should knock on the front door, be ready with a nice greeting, offer a little advice about how to take care of the arrangement, and be prepared to answer simple questions.
Door-hanger
In the event the recipient is not at home, a door-hanger is left advising where the arrangement can be picked up or, the alternative, call the shop.
A Good Tip
To sum it up, the job of a Mothers Day flower delivery person is more than just knocking on a door and handing you the arrangement. So show a little appreciation and offer a suitable tip for all their hard work.
This Slide Show is brought to You byhttp://mothersdaycrafts.blogspot.com