a “multi environment”€¦ · value proposition is key to success •government sector...
TRANSCRIPT
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Project Management in
a “Multi-Environment”
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Ken Halloway, PMP, ITIL
21 October 2015
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What Am I Talking
About?
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Project
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Lifecycle
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• Initiating
• Planning
• Executing
• Monitoring and Controlling
• Closing
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So, What Do We Need
To Consider?
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As Project Managers We…
• Provide oversight to projects
• Control execution, costs, schedules, and risks
• Enable Human Resource Management
• Use or establish processes necessary to
complete the project
• Coordinate resources
• Conduct Quality Management
• Responsible for Customer Satisfaction
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Managing Competing Project Requirements
Scope
Cost or Budget
Time or
Schedule
QualityRisk
Resources
Customer Satisfaction
Basically, THIS
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Challenges?
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• Resources
• Scheduling
• Monitoring and Controlling
• Change Management
• Cost Control
• Risk Management
• Quality
• Winning
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Now Add……………
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• Business Development
• Revenue Requirements
• Declining Budgets
• Requirement for more work
• Cost of Compliance Issues
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Plus…….
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• Federal Acquisition Rules (FAR)
• Multiple Award Contracts
• Task/Delivery Orders
• Indefinite Delivery/Indefinite Quantity (IDIQ)
• ILL-Defined Requirements
• Move Toward More Fixed-Price Contracting
Vehicles
• LPTA
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What Do You Have?
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Who Do You Need?
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The Environment
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• Commercial Sector
Short or Long Term
Based Upon Relationships and Reputation
Value Proposition is Key to Success
• Government Sector
Transition from Long to Short Term
Multiple Award Contracts
Value Proposition Often Trumped by Price
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Project Lifecycle vs Your Lifecycle
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• Project Lifecycle Initiation – Business Decision,
ROI, Market Space, Charter
Planning – Stakeholders, Scope,
Time, Cost, Risk, Human
Resources, Quality,
Communications, Procurement,
Integration, Change
Execution – Activities, Quality
Assurance
Monitoring & Controlling – Risk
Management,
Scope/Cost/Schedule/Quality/Ch
ange Control, Procurements
Closing – Contract Admin and
Deliverables
• Your Lifecycle Initiation – Why You Are in
Business; Now You Must
FIND and WIN The Business
Planning – Same, Could Be
Rapid and/or Iterative; How
Are You Funded? Cost of
Compliance;
Execution – Activities and
QA (i.e., DO The Business)
Monitor and Control – Same
Closing – Deliverables,
Partial Funding?
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Large vs Small
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LARGE BUSINESS
• Business Development is
a Separate Function
• Capture and Proposal
Management are Separate
Functions
• Have Wonderful Graphics
Departments
• Organized into
Departments, Divisions,
Project Management
Offices (PMO)
SMALL BUSINESS
• Business Development is
Nominally “Taken Out of
Hide;” May Have One
Person as BD or It May
Fall to a Program/Project
Manager
• NO Separate
Capture/Proposal
Functions
• Graphics Departments?
(FedEx Kinko’s maybe)
• Organization Varies
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It All Boils Down To Procurement
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Era Of Multiple Award Contracts
(MAC)
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• Came In Vogue Around 2007
• Governments State Publicly MAC’s Are The
Best Value
• Multiple Vendors Compete For Individual
Task Orders
• PWIN Could Be Very Low
• Very Challenging to Manage
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Procurement Best Practice vs Reality
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Best Practice
• Requirements Well-
Defined or Outlined
• Contract Vehicle Defined
By Funding Limit in FAR <$103M/3 Yrs – Single Award
>$103M/3 Yrs - Multiple Award
• Contract Type Defined by
Cost Risk FP
T&M
CR
• Source Selection Criteria Best Value
LPTA
Real World Today
• Requirements not
completely defined or
retread
• Mostly MAC/FP/LPTA
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Project Initiation
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Project Initiation
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• In this environment, the decision to
embark upon a project will be driven by
opportunity and your determination of
whether you have the skill sets required
to perform the task.
Resource Availability is Secondary
• Will undoubtedly have multiple tasks to
pursue
• Bid Strategy is the Key to Success
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Initiation Tools & Techniques
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• Enterprise Environmental Factors
Company Culture
Organization
Resource Limitations
Policies and Procedures
• Organizational Process Assets
Templates
PMIS
• Expert Judgment
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Project Planning
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• Progressive Elaboration
• Rapid and Iterative
• Scope and Level of Effort Critical
• Cost of Quality
• Cost of Compliance
• Training
• Communications Management
• Stakeholder Management
• Change Management
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Planning Tools and Techniques
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• Templates
• Request For Information/Sources Sought
• Bidder’s Conferences/Industry Day
• Resource Negotiation Techniques
• “Writers Library”
• Non-Disclosure Agreements (NDA)
• Teaming Agreements (TA)
Cyberlock Case (2011)
Work Share
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Selection Criteria
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Best Value
• Metrics Based
• Technical Proposal
More Critical Than Cost
Proposal NOT Always
• Citable, Credible Past
Performance Key
Lowest-Price, Technically
Acceptable (LPTA)
• No Metrics Established or
Considered
• Past Performance
Irrelevant
• Price is the ONLY Factor
in Selection
• Change Orders
*You May Have 4-10 Bids Due Per Week
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…A Word About LPTA
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• Federal Government Enamored With It as a
Criteria for Source Selection
• Have Been Erroneously Tied to MAC’s
• Appropriate for Low-Risk Projects or
Commodities – Inappropriate for Industrial
or High-Risk Projects
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OK, You Won, Now What?
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Requirements of a Contract
• Offer
• Acceptance
• Consideration (something of value)
• Legal Capacity
• Legal Purpose
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What’s in a Contract?
• Acceptance
• Agent
• Arbitration
• Assignment
• Authority
• Bonds
• Breach/Default
• Changes
• Confidentiality
• Dispute Resolution
• Force Majeure
• Incentives
• Indemnification (Liability)
• Independent Contractor
• Inspection
• Intellectual Property
• Invoicing
• Liquidated Damages
• Management Requirements
• Material Breach
• Notice
• Ownership
• Payments
• Statement of Work
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What’s in a Contract?
• Reporting Requirements
• Retainage
• Risk of Loss
• Site Access
Requirements
• “Time is of the Essence”
• Waivers
• Warranties
• Work for Hire
• Privity
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Executing/Monitoring/Controlling
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• Considerations
Schedule and Staffing Requirements
Communications Requirements
Quality Assurance Surveillance Plan
(QASP)
Change Management
Training and Certifications
Cost of Compliance/Quality
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Typical Day
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• Review of Previous Day’s Progress Reports
• Review/Approve Travel Requests
• Develop Training (as required)
• Conduct Audits (Time/Schedule/Quality)
• Perform QC
• Review/Submit Change Order Requests
• Review/Approve Expense Reports
• Search For/Respond to RFP’s
• Perform Change Control
• Could Have over 50 Projects Ongoing
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Scheduling Tool
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Scheduling Tool
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Sample Skills Matrix
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Time Tool
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Other Tools
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• Expert Judgment
• Stakeholder Matrix
• Communications Matrix
• Scope Validation
• Resource Allocation Matrix
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The Key To Success (Or Survival)?
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Some Thoughts/Tips
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• Know Your Resources and Capabilities
• Know Where Your Resources Are AT ALL
TIMES!
• Be A Packrat!
• Review Schedule and Burn Rate
Continuously
• Use/Develop Tools To Help You
• Remember: No Tool Does Everything You
Need!
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A Thought…..
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Continuous effort - not strength or
intelligence - is the key to unlocking our
potential.
Winston S. Churchill
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Questions?
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