9 hacks to "wow" your clients
TRANSCRIPT
q 3 delights to leave a lasting impression
q 3 secrets for communicating with clients
q 3 ways to transform client experience
Agenda: The 9 Hacks to Deliver WOW
BloomThat
Wow Moment: Fresh Bouquet delivered to client minutes after
closing.
Available in Bay Area & LA
Cost: $35
Edoughble: Sweet Way to be Remembered
Wow Moment: Artisan cookie dough delivered to client
Available Nationwide
Cost: $20/mo
Uber: Pickup Clients in Style
Wow Moment: Organizing a chauffeur pickup
Available Nationwide
Cost: $2 to $4 per mile
ü 3 delights to leave a lasting impression
q 3 secrets for communicating with clients
q 3 ways to transform client experience
Agenda:
Postable
Wow Moment: Client’s appreciation for your gesture
Available Nationwide
Cost: $2.50 per card
ü 3 delights to leave a lasting impression
ü 3 secrets for communicating with clients
q 3 ways to transform client experience
Agenda:
DoorDash
Wow Moment: Order lunch and have it delivered to the next home
on your list.
Available in Bay Area
Cost: $6 Delivery
ü 3 delights to leave a lasting impression
ü 3 secrets for communicating with clients
ü 3 WoWs to transform client experience
Agenda:
Mobile: More than apps.Consumer Search begins on mobile web
Source: hGp://[email protected]/wp-‐content/uploads/2013/06/Mobile-‐commerce-‐sta@s@cs-‐2014-‐research.jpg