9 best practice tourism job posting
DESCRIPTION
Conferencia Internacional SKILLS4JOBS. Palma de Mallorca.TRANSCRIPT
Palma de Mallorca, 10 July 2014
Best practice:
«Tourism Job Posting»
Tourism Job Posting
2
It supports enterprises of the tourism sector
to identify staff needs
through career guidance and IT applications
Tourism Job Posting
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Innovative aspects
1. Personalized consultancy for the identification of
staff needs
2.Dedicated web site
www.borsinoturismo.agenzialavorosardegna.it
3.Special event dedicated to job interviews and
workshops on labour issues in the tourism field
Tourism Job Posting
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help to restructuring and anticipation of change
within firms
• Identifying new professional profiles Action 1
• Detecting training needs within firms Action 2
• Reduce passive attitudes and resistance to change within firms
Action 3
Tourism Job Posting
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• Identifying new professional profiles Action 1
Methodological techniques
1. Definition of 2 categories of new professional profiles:
- innovative professional profiles not existing in local
labour market
- professional profiles not operating within the
enterprise
- additional staff, with the same profile already
operating within the firm
Tourism Job Posting
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• Identifying new professional profiles Action 1
Methodological techniques
2. Definition of target (4-5 star hotels)
3. Involvement of trade associations
4. Direct contacts and personalized consultancy to
companies
Tourism Job Posting
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• Identifying new professional profiles Action 1
Methodological techniques
5. IT application for job matching
6. Support potential workers: registration, upload
Europass CV, candidature through the on line
supply-demand showcase
7. Organization of the event dedicated to job
interviews and workshops on labour issues
Tourism Job Posting
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3 categories of candidates and 3 types of employment
contracts
People with a multy-year (over 5 years)
professional experience
High profile/seasonal labour contract
People with at least a 5 year professional
experience
Low or medium profile/seasonal
labour contract
People without practical experiences
Training instruments such as traineeships
Tourism Job Posting
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• Detecting training needs within firms Action 2
Methodological techniques
Action 2 is an indirect effect of Action 1 and the methodological
techniques are the same.
The career guidance professional:
- supports enterprises identify their training needs
- supports enterprises in the activation of traineeships in all
phases: job matching, training path, tutoring, etc.
Tourism Job Posting
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• Reduce passive attitudes and resistance to change within firms
Action 3
The most important challenge is to convince enterprise to:
- Use IT applications as an intermediation tool for job matching
provided by the PES.
- Avoid informal staff recruitment methods.
Methodological techniques
Tourism Job Posting
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- A dedicate web site
www.borsinoturismo.agenzialavorosardegna.it
- IT Platform with CV and enterprise data base
- On line supply-demand showcase
- Career day
Tools
Tourism Job Posting
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Skills for career
guidance
professional
Relational,
communication
and negotiation abilities. Ability to
motivate and interpret needs
Planning, Organizational
capabilities
IT Skills General knowledge
of the sector, regulation and
benefits, labour contracts, labour
insertion tools
External expertize
in the tourism field
and in the
organization of the
event
Tourism Job Posting
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Tourism Job Posting is organized annually by the Agency with the
collaboration of the enterprises operating in the tourism sector.
Every year we try to further develop the services provided, especially
with reference to the identification of enterprises’ needs.
The Agency will also test the new role of the career guidance
professional, with the involvement of enterprises and trade
associations, within the Youth Guarantee Programme at the local level.
State of play and scenario
Tourism Job Posting
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Thank you
for your attention