8th sakai conference 4-7 december 2007newport beach implementing sakai a panel discussion magnus...
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8th Sakai Conference 4-7 December 2007Newport Beach
Implementing Sakai Implementing Sakai A Panel DiscussionA Panel Discussion
Magnus Tagesson, Michael Osterman, Josh Baron, Lance Speelmon,
Maggie Lynch
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8th Sakai Conference 4-7 December 2007Newport Beach
Josh BaronJosh BaronDirector, Academic Technology and eLearningDirector, Academic Technology and eLearning
MARIST COLLEGEMARIST COLLEGE
iLearn Project Role[iLearn = Innovative Learning Environment and Research Network]
Institutional lead & faculty and student support
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MARIST COLLEGEMARIST COLLEGE• We are NOT a large research university!
• Founded 1929 – comprehensive liberal arts college
• Located in Poughkeepsie, New York, USA
• Approximately 5700 students (FTE)
• 200 full-time faculty, 500 part-time
• Strategic focus on distance learning
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Implementation TimelineImplementation Timeline
• Phase I: Testing the waters (June 2005)– Sakai 2.1 with 25 students, 2 instructors
• Phase II: Expanded Production (Fall 2006)– Sakai 2.2.2 with 100 students, 10 instructors
• Phase III: Transition Start (Fall 2007)– Sakai 2.4.1 rSmart CLE w/ 350+ students– Transition to Messages, Forums and Lessons– Focused on faculty and student adoption
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iLearn (Sakai) EnvironmentiLearn (Sakai) Environment
• Blade 64 bit servers (app, web, & database)– Important for future scaling and performance
• Running Linux, Apache, Tomcat, mySQL
• Considering move to DB2/WAS
• Working on integration, critical for scaling– Implemented CAS for authentication– Working on SIS integration (moving to Banner)
• Developing course migration process
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Implementation ResourcesImplementation Resources
• Equivalent to resources needed for older system– 2 FTE’s – will expand temporarily during transition
• 85% of a IT technical support/Java Developer• 15% of an IT Project Manager• 100% of Me (but I put in 400% effort ) = 25%• 75% Support Specialist/Instructional Designer• High-level administrative support• Partnership with rSmart helping to free local
resources for innovation
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Local Lesson Learned To ShareLocal Lesson Learned To Share
• “Production Pilots” provide a lower stakes real world deployment – good balance
• Select a range of users and subjects– They teach differently, have different needs
• Finalize tool selection before transition
• Develop faculty/student communications plan– “built for educator, by educators” message– Gap analysis at fine grain level is key– Engage with student government and RAs
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8th Sakai Conference
4-7 December 2007Newport Beach
Lance SpeelmonLance SpeelmonManager Online DevelopmentManager Online Development
Indiana UniversityIndiana University
Oncourse CL
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Indiana UniversityIndiana University
• Eight campuses statewide• Research, Commuter
• Central delivery of common IT services
• 97,959 Students
• 7,032 Faculty
• 11,537 Staff
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IU Intelligent InfrastructureIU Intelligent Infrastructure
• Hardware Virtualization
• VMware ESX - Redhat, Apache, Tomcat
• IBM LPAR - AIX, Oracle
• Hitachi TagmaStore SAN
• BlueArc NAS
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IU Virtual CloudsIU Virtual Clouds
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IU Oncourse CLIU Oncourse CLCurrent ConfigurationCurrent Configuration
• 8 x Application V.Servers (32 CPU, 96GB RAM total, 10GB heaps)
• 1 x Database V.Server (13 CPU, 32GB RAM total)
• 35,000 web requests per minute peak (so far)
Oracle DatabaseOracle Database
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IU Adoption RateIU Adoption Rate
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IU Tool UsageIU Tool Usage
14
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Implementation ResourcesImplementation Resources
• 12 FTE Developers• 2 FTE UX Designers• 1 FTE QA Coordinator• 2 FTE Tier2 Support, Large Tier1 team• Implementation Cost - FY05-06
– Yearly activity based costing– $1.2M total – $10.40/user
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Unique AspectsUnique Aspects
• Oncourse Priorities Committee
• Course Load - all participants all sites
• Combine Sections / Sites
• Final Grades Reporting / SIS Integration
• Centralized IT Organization
• Scalability / performance
• Customer expectations
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8th Sakai Conference 4-7 December 2007Newport Beach
Mondo – Stockholm University Mondo – Stockholm University Implementation of Sakai Implementation of Sakai
Magnus Tagesson
IT Educational Developer
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Introductions and BackgroundIntroductions and Background
• Stockholm University– Stockholm, capitol of Sweden– Teaching/Research (Humanities, Law, Social
Science, Natural Science)
– ~1500 courses, ~130 programs
– ~39000 under graduate students,
– ~4600 faculty/staff
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Implementation TimelineImplementation Timeline• Pilot with Sakai 1.5 Autumn 2005• As of May 2nd 2007, in production with Sakai 2.3.1
• Future goals/objectives:– Upgrade to 2.5 in the spring– Enterprise integration
• Local course management integration• Plagiarism detection system• Calendar
– Course Evaluation
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MondoMondo
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Tech EnvironmentTech Environment
• Linux, Apache mod_proxy balancer, – 2 servers, 4 tomcats
• MySQL
• AFS for file storage
• Shibboleth for authentication– Externalized authentication for WebDAV
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Implementation ResourcesImplementation Resources
Currently:
• 0.2 FTE on technical side
• 2.0 FTE on support and training
• Centrally funded
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… … after 6 months…after 6 months…
• >500 sites• ~ 270 course sites
• Distance and campus based courses
• Response has been great
+
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… … after 6 months…after 6 months…
• Some limitations– Group awareness in Message Center– Navigation between tools
• Course management system– Limitation in sections and groups–
-
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Requirements…Requirements…
• Creation of a requirements and priorities group– Participants from the Division of IT and University
Teaching and Learning Centre
– Decide of upgrades and prioritize requirements, follow the international Sakai project.
– Discussion how to best collaborate with the Sakai international requirements group
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Lessons Learned to Share…Lessons Learned to Share…
• Collaborate with the University Teaching and Learning Centre
• Try to meet user requirements– Give feedback on opinions and requirements– Honest, open approach on limitations
• Internationalization? – Terminology consistency
• Keep local hacks to a minimum– Work with the framework rather than against it!
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8th Sakai Conference 4-7 December 2007Newport Beach
Michael OstermanMichael Osterman Middleware Analyst, Emerging Technology
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Introductions and BackgroundIntroductions and Background
• Institution Information– Whitman College– Walla Walla, Washington, US
Population 35,000– Undergraduate liberal arts
and sciences– 1454 students,
~120 full-time faculty
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Implementation TimelineImplementation Timeline
• Began pilot project Fall 2005 on Sakai 2.0• Fully migrated from Blackboard Basic in Fall 2006• Currently running Sakai 2.4.x
– 3/4 full-time faculty using Sakai– 90% student body with one or more course– Continue to add more faculty each term
• Future priorities determined by advisory committee– Spring 2008
• Resources Viewer• Blog Wow! Fixes• Various bug fixes
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Tech EnvironmentTech Environment
• 1 x production server, 1 x hot standby• Apache Tomcat standalone, MySQL server• Future plans
– Load balanced multi-instance app servers– Connect to MySQL database cluster– SSL performance enhancements
• Integration:– central authentication web service– LDAP for demographic data– Load SIS enrollment data via web services
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Implementation ResourcesImplementation Resources
• Technical Staffing– Pilot - 0.5 FTE – Conversion - 0.75 FTE– Production - 0.25 FTE
• Support Staff– 0.25 FTE between terms
• Material costs & expenses– Foundation membership $5,000/yr– Server hardware & licensing ~ $20,000/4 yr– Travel - variable
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Local Lesson Learned To ShareLocal Lesson Learned To Share
• Build executive awareness & buy-in• Be extremely thorough• Transparency in processes• Acknowledge Faculty volunteers• Let users market whenever possible• Participate in the Sakai community• Manage scope and expectations• Customize carefully
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Oregon Health & Science UniversityOregon Health & Science UniversityMaggie McVay lynchMaggie McVay lynch
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Introduction & BackgroundIntroduction & Background
Institutional Profile• 5 Hospitals• 30+ Clinics statewide• 5 colleges
– Medicine– Nursing– Dentistry– Science & Engineering– Interdisciplinary (Pharm,
Paramedic, Ethics)• 16,000 employees
Academic Profile• 2/3rds FTfaculty are researchers
and/or clinicians• 1,800 Students• ~500 Faculty (100 adjuncts)• ~600 Preceptors• 5 campus sites – 4 rural, 1 urban• Nursing partnership with all
community colleges in state with common undergraduate curriculum
• Medical partnership with rural clinics
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Implementation TimelineImplementation Timeline• Previous LMS, eCollege in Nursing since 1998, Blackboard in Medicine since
2003.• Sakai pilot in Nursing Winter-Spring 2007• Sakai pilot in Medicine and Engineering, Spring 2007• Production Sakai school wide Fall 2007
– 120 Courses in Nursing– 11 Courses in Medicine– 22 Courses in Dentistry– 9 courses in Science & Engineering– 3 courses in Interdisciplinary
• Legacy systems unavailable to Nursing as of Fall 2007, unavailable to Medicine as of Fall 2008.
• HIVE integration November 2007, production Fall 2008• Adobe Connect in use Fall 2007, integration Fall 2008?
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Technical EnvironmentTechnical Environment
• Sakai rSmart CLE, hosted• HarvestRoad Hive, integrated, hosted• Adobe Connect, linked through Web Content,
hosted • Local Streaming Server for video/audio• Load student, faculty, and site data from Banner• Future – single sign on, portal integration (5 years
out)
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Implementation ResourcesImplementation Resources• Central Faculty & Student Support (2 people)
– Sakai– Adobe Connect– Hive
• School of Nursing Faculty Support– 3 Instructional Designers– 1 Multimedia / Programmer– Director / Project Management
• School of Medicine– 2 somewhat technical support personnel– Plans to add instructional designer
• Other Schools identify/support needs as desired• Central tutorials linked to all My Workspace areas
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Local Lessons LearnedLocal Lessons Learned
Successes• Pays to gain consensus on
vision and commitment on move early
• Having a drop-dead date for legacy systems is critical
• Preparing lots of video tutorials in advance of production release with students.
• Sakai 123 course requirement for students in primarily online curriculums
• Communicate 10 times more than you think you need to do
• Faculty showcase quarterly• Assist junior faculty in
assessment and preparing journal articles
• Interact regularly with faculty senate on challenges& solutions
Avoid These• Implementation of three new
technologies at once• Upgrading to new system one
week before term begins even if testing seems to be fine
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Common Lessons LearnedCommon Lessons Learned
• Importance of contributing to the community– Contribution can take many forms
• Managing “change” (driven by innovation)
• Communication with users– Importance of transparency
• High quality support is critical
• Conversion from “old system”– Importance of local branding